<% headers = [
  I18n.t('reports.sla_csv.conversation_id'),
  I18n.t('reports.sla_csv.sla_policy_breached'),
  I18n.t('reports.sla_csv.assignee'),
  I18n.t('reports.sla_csv.team'),
  I18n.t('reports.sla_csv.inbox'),
  I18n.t('reports.sla_csv.labels'),
  I18n.t('reports.sla_csv.conversation_link'),
  I18n.t('reports.sla_csv.breached_events')
] %>
<%= CSV.generate_line headers %>

<% @missed_applied_slas.each do |sla| %>
  <% missed_events = sla.sla_events.map(&:event_type).join(', ') %>
  <% conversation = sla.conversation %>
  <%= CSV.generate_line([
    conversation.display_id,
    sla.sla_policy.name,
    conversation.assignee&.name,
    conversation.team&.name,
    conversation.inbox&.name,
    conversation.cached_label_list,
    app_account_conversation_url(account_id: conversation.account_id, id: conversation.display_id),
    missed_events
  ]) %>
<% end %>