chatwoot-develop/enterprise/app/jobs/captain/inbox_pending_conversations_resolution_job.rb

33 lines
1.0 KiB
Ruby
Executable File

class Captain::InboxPendingConversationsResolutionJob < ApplicationJob
queue_as :low
def perform(inbox)
Current.executed_by = inbox.captain_assistant
resolvable_conversations = inbox.conversations.pending.where('last_activity_at < ? ', Time.now.utc - 1.hour).limit(Limits::BULK_ACTIONS_LIMIT)
resolvable_conversations.each do |conversation|
create_outgoing_message(conversation, inbox)
conversation.resolved!
end
ensure
Current.reset
end
private
def create_outgoing_message(conversation, inbox)
I18n.with_locale(inbox.account.locale) do
resolution_message = inbox.captain_assistant.config['resolution_message']
conversation.messages.create!(
{
message_type: :outgoing,
account_id: conversation.account_id,
inbox_id: conversation.inbox_id,
content: resolution_message.presence || I18n.t('conversations.activity.auto_resolution_message'),
sender: inbox.captain_assistant
}
)
end
end
end