61 lines
2.2 KiB
Ruby
61 lines
2.2 KiB
Ruby
module Captain
|
|
module Tools
|
|
class ReactToMessageTool < BaseTool
|
|
def self.name
|
|
'react_to_message'
|
|
end
|
|
|
|
description 'React to the last customer message with an emoji reaction. Use this to acknowledge messages positively (e.g., 👍, ❤️, 😊). Only use when appropriate to show engagement.'
|
|
|
|
param :emoji, type: 'string', desc: 'The emoji to react with, e.g. 👍, ❤️, 😊, 👏, 🙏'
|
|
|
|
def initialize(assistant, user: nil, conversation: nil)
|
|
@conversation = conversation
|
|
super(assistant, user: user)
|
|
end
|
|
|
|
def execute(emoji:)
|
|
return error_response('Conversation not found') unless @conversation.present?
|
|
return error_response('Emoji is required') if emoji.blank?
|
|
|
|
# Get the last incoming message from the customer
|
|
last_customer_message = @conversation.messages.incoming.last
|
|
return error_response('No customer message to react to') unless last_customer_message.present?
|
|
|
|
# Get the external message ID (source_id) - required for WhatsApp reactions
|
|
message_external_id = last_customer_message.source_id
|
|
return error_response('Message has no external ID for reaction') if message_external_id.blank?
|
|
|
|
Rails.logger.info "[ReactToMessageTool] Reacting to message #{last_customer_message.id} (source: #{message_external_id}) with #{emoji}"
|
|
|
|
create_reaction_message(last_customer_message, emoji, message_external_id)
|
|
|
|
{ success: true, message: "Reacted with #{emoji}" }.to_json
|
|
rescue StandardError => e
|
|
Rails.logger.error "[ReactToMessageTool] Failed: #{e.message}"
|
|
error_response(e.message)
|
|
end
|
|
|
|
private
|
|
|
|
def create_reaction_message(_target_message, emoji, external_id)
|
|
@conversation.messages.create!(
|
|
account_id: @conversation.account_id,
|
|
inbox_id: @conversation.inbox_id,
|
|
sender: @assistant,
|
|
message_type: :outgoing,
|
|
content: emoji,
|
|
content_attributes: {
|
|
'in_reply_to' => external_id,
|
|
'is_reaction' => true
|
|
}
|
|
)
|
|
end
|
|
|
|
def error_response(message)
|
|
{ success: false, error: message }.to_json
|
|
end
|
|
end
|
|
end
|
|
end
|