chatwoot-develop/app/jobs/webhooks/whatsapp_events_job.rb

65 lines
2.5 KiB
Ruby
Executable File

class Webhooks::WhatsappEventsJob < ApplicationJob
queue_as :low
def perform(params = {})
params = params.with_indifferent_access
Rails.logger.info "WhatsappEventsJob: Started with params: #{params.keys}"
channel = find_channel_from_whatsapp_business_payload(params)
Rails.logger.info "WhatsappEventsJob: Channel found? #{channel.present?} (ID: #{channel&.id}, Provider: #{channel&.provider})"
if channel_is_inactive?(channel)
Rails.logger.warn("Inactive WhatsApp channel: #{channel&.phone_number || "unknown - #{params[:phone_number]}"}")
return
end
case channel.provider
when 'whatsapp_cloud'
Whatsapp::IncomingMessageWhatsappCloudService.new(inbox: channel.inbox, params: params).perform
when 'wuzapi'
Rails.logger.info 'WhatsappEventsJob: Triggering WuzAPI Service'
Whatsapp::IncomingMessageWuzapiService.new(inbox: channel.inbox, params: params).perform
else
Whatsapp::IncomingMessageService.new(inbox: channel.inbox, params: params).perform
end
end
private
def channel_is_inactive?(channel)
return true if channel.blank?
return true if channel.reauthorization_required?
return true unless channel.account.active?
false
end
def find_channel_by_url_param(params)
return unless params[:phone_number]
# Try exact match first, then try adding + if missing
phone = params[:phone_number].to_s.strip
channel = Channel::Whatsapp.find_by(phone_number: phone)
return channel if channel
# If phone doesn't have +, try adding it
Channel::Whatsapp.find_by(phone_number: "+#{phone}")
end
def find_channel_from_whatsapp_business_payload(params)
# for the case where facebook cloud api support multiple numbers for a single app
# https://github.com/chatwoot/chatwoot/issues/4712#issuecomment-1173838350
# we will give priority to the phone_number in the payload
return get_channel_from_wb_payload(params) if params[:object] == 'whatsapp_business_account'
find_channel_by_url_param(params)
end
def get_channel_from_wb_payload(wb_params)
phone_number = "+#{wb_params[:entry].first[:changes].first.dig(:value, :metadata, :display_phone_number)}"
phone_number_id = wb_params[:entry].first[:changes].first.dig(:value, :metadata, :phone_number_id)
channel = Channel::Whatsapp.find_by(phone_number: phone_number)
# validate to ensure the phone number id matches the whatsapp channel
return channel if channel && channel.provider_config['phone_number_id'] == phone_number_id
end
end