{
  "CONVERSATION": {
    "404": "Please select a conversation from left pane",
    "NO_MESSAGE_1": "Uh oh! Looks like there are no messages from customers in your inbox.",
    "NO_MESSAGE_2": " to send a message to your page!",
    "NO_INBOX_1": "Hola! Looks like you haven't added any inboxes yet.",
    "NO_INBOX_2": " to get started",
    "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
    "SEARCH_MESSAGES": "Search for messages in conversations",
    "SEARCH": {
      "TITLE": "Search messages",
      "LOADING_MESSAGE": "Crunching data...",
      "PLACEHOLDER": "Type any text to search messages",
      "NO_MATCHING_RESULTS": "No results found."
    },
    "UNREAD_MESSAGES": "Unread Messages",
    "UNREAD_MESSAGE": "Unread Message",
    "CLICK_HERE": "Click here",
    "LOADING_INBOXES": "Loading inboxes",
    "LOADING_CONVERSATIONS": "Loading Conversations",
    "CANNOT_REPLY": "You cannot reply due to",
    "24_HOURS_WINDOW": "24 hour message window restriction",
    "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
    "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
    "LAST_INCOMING_TWEET": "You are replying to the last incoming tweet",
    "REPLYING_TO": "You are replying to:",
    "REMOVE_SELECTION": "Remove Selection",
    "DOWNLOAD": "Download",
    "UPLOADING_ATTACHMENTS": "Uploading attachments...",
    "NO_RESPONSE": "No response",
    "HEADER": {
      "RESOLVE_ACTION": "Resolve",
      "REOPEN_ACTION": "Reopen",
      "OPEN_ACTION": "Open",
      "OPEN": "More",
      "CLOSE": "Close",
      "DETAILS": "details"
    },
    "RESOLVE_DROPDOWN": {
      "OPEN_BOT": "Open with bot"
    },
    "FOOTER": {
      "MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
      "PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents"
    },
    "REPLYBOX": {
      "REPLY": "Reply",
      "PRIVATE_NOTE": "Private Note",
      "SEND": "Send",
      "CREATE": "Add Note",
      "TWEET": "Tweet",
      "TIP_FORMAT_ICON": "Show rich text editor",
      "TIP_EMOJI_ICON": "Show emoji selector",
      "TIP_ATTACH_ICON": "Attach files",
      "ENTER_TO_SEND": "Enter to send"
    },
    "VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
    "CHANGE_STATUS": "Conversation status changed",
    "CHANGE_AGENT": "Conversation Assignee changed",
    "CHANGE_TEAM": "Conversation team changed",
    "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_FILE_UPLOAD_SIZE} attachment limit",
    "SENT_BY": "Sent by:",
    "ASSIGNMENT": {
      "SELECT_AGENT": "Select Agent",
      "REMOVE": "Remove",
      "ASSIGN": "Assign"
    }
  },
  "EMAIL_TRANSCRIPT": {
    "TITLE": "Send conversation transcript",
    "DESC": "Send a copy of the conversation transcript to the specified email address",
    "SUBMIT": "Submit",
    "CANCEL": "Cancel",
    "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
    "SEND_EMAIL_ERROR": "There was an error, please try again",
    "FORM": {
      "SEND_TO_CONTACT": "Send the transcript to the customer",
      "SEND_TO_AGENT": "Send the transcript to the assigned agent",
      "SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
      "EMAIL": {
        "PLACEHOLDER": "Enter an email address",
        "ERROR": "Please enter a valid email address"
      }
    }
  },
  "ONBOARDING": {
    "TITLE": "Hey 👋, Welcome to %{installationName}!",
    "DESCRIPTION": "Thanks for signing up. We want you to get the most out of %{installationName}. Here are a few things you can do in %{installationName} to make the experience delightful.",
    "READ_LATEST_UPDATES": "Read our latest updates",
    "ALL_CONVERSATION": {
      "TITLE": "All your conversations in one place",
      "DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status."
    },
    "TEAM_MEMBERS": {
      "TITLE": "Invite your team members",
      "DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email address to the agent list.",
      "NEW_LINK": "Click here to invite a team member"
    },
    "INBOXES": {
      "TITLE": "Connect Inboxes",
      "DESCRIPTION": "Connect various channels through which your customers would be talking to you. It can be a website live-chat, your Facebook or Twitter page or even your WhatsApp number.",
      "NEW_LINK": "Click here to create an inbox"
    },
    "LABELS": {
      "TITLE": "Organize conversations with labels",
      "DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
      "NEW_LINK": "Click here to create tags"
    }
  },
  "CONVERSATION_SIDEBAR": {
    "DETAILS_TITLE": "Conversations Details",
    "ASSIGNEE_LABEL": "Assigned Agent",
    "TEAM_LABEL": "Assigned Team",
    "SELECT": {
      "PLACEHOLDER": "None"
    }
  }
}
