Merge pull request #38 from fazer-ai/chore/merge-upstream

Chore/merge upstream

Gemfile.lock

@@ -486,7 +486,7 @@ GEM
       uri
     net-http-persistent (4.0.2)
       connection_pool (~> 2.2)
-    net-imap (0.4.19)
+    net-imap (0.4.20)
       date
       net-protocol
     net-pop (0.1.2)

app/controllers/api/v1/accounts/contacts_controller.rb

@@ -163,9 +163,16 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
     @contact.custom_attributes
   end
 
+  def contact_additional_attributes
+    return @contact.additional_attributes.merge(permitted_params[:additional_attributes]) if permitted_params[:additional_attributes]
+
+    @contact.additional_attributes
+  end
+
   def contact_update_params
-    # we want the merged custom attributes not the original one
+    permitted_params.except(:custom_attributes, :avatar_url)
-    permitted_params.except(:custom_attributes, :avatar_url).merge({ custom_attributes: contact_custom_attributes })
+                    .merge({ custom_attributes: contact_custom_attributes })
+                    .merge({ additional_attributes: contact_additional_attributes })
   end
 
   def set_include_contact_inboxes

app/controllers/api/v1/accounts/conversations/messages_controller.rb

@@ -1,4 +1,6 @@
 class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::Conversations::BaseController
+  before_action :ensure_api_inbox, only: :update
+
   def index
     @messages = message_finder.perform
   end
@@ -11,6 +13,11 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
     render_could_not_create_error(e.message)
   end
 
+  def update
+    Messages::StatusUpdateService.new(message, permitted_params[:status], permitted_params[:external_error]).perform
+    @message = message
+  end
+
   def destroy
     ActiveRecord::Base.transaction do
       message.update!(content: I18n.t('conversations.messages.deleted'), content_type: :text, content_attributes: { deleted: true })
@@ -21,7 +28,9 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
   def retry
     return if message.blank?
 
-    message.update!(status: :sent, content_attributes: {})
+    service = Messages::StatusUpdateService.new(message, 'sent')
+    service.perform
+    message.update!(content_attributes: {})
     ::SendReplyJob.perform_later(message.id)
   rescue StandardError => e
     render_could_not_create_error(e.message)
@@ -56,10 +65,16 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
   end
 
   def permitted_params
-    params.permit(:id, :target_language)
+    params.permit(:id, :target_language, :status, :external_error)
   end
 
   def already_translated_content_available?
     message.translations.present? && message.translations[permitted_params[:target_language]].present?
   end
+
+  # API inbox check
+  def ensure_api_inbox
+    # Only API inboxes can update messages
+    render json: { error: 'Message status update is only allowed for API inboxes' }, status: :forbidden unless @conversation.inbox.api?
+  end
 end

app/controllers/super_admin/accounts_controller.rb

@@ -66,3 +66,5 @@ class SuperAdmin::AccountsController < SuperAdmin::ApplicationController
     # rubocop:enable Rails/I18nLocaleTexts
   end
 end
+
+SuperAdmin::AccountsController.prepend_mod_with('SuperAdmin::AccountsController')

app/dashboards/account_dashboard.rb

@@ -9,10 +9,17 @@ class AccountDashboard < Administrate::BaseDashboard
   # on pages throughout the dashboard.
 
   enterprise_attribute_types = if ChatwootApp.enterprise?
-                                 {
+                                 attributes = {
-                                   limits: Enterprise::AccountLimitsField,
+                                   limits: AccountLimitsField
-                                   all_features: Enterprise::AccountFeaturesField
                                  }
+
+                                 # Only show manually managed features in Chatwoot Cloud deployment
+                                 attributes[:manually_managed_features] = ManuallyManagedFeaturesField if ChatwootApp.chatwoot_cloud?
+
+                                 # Add all_features last so it appears after manually_managed_features
+                                 attributes[:all_features] = AccountFeaturesField
+
+                                 attributes
                                else
                                  {}
                                end
@@ -46,7 +53,14 @@ class AccountDashboard < Administrate::BaseDashboard
 
   # SHOW_PAGE_ATTRIBUTES
   # an array of attributes that will be displayed on the model's show page.
-  enterprise_show_page_attributes = ChatwootApp.enterprise? ? %i[custom_attributes limits all_features] : []
+  enterprise_show_page_attributes = if ChatwootApp.enterprise?
+                                      attrs = %i[custom_attributes limits]
+                                      attrs << :manually_managed_features if ChatwootApp.chatwoot_cloud?
+                                      attrs << :all_features
+                                      attrs
+                                    else
+                                      []
+                                    end
   SHOW_PAGE_ATTRIBUTES = (%i[
     id
     name
@@ -61,7 +75,14 @@ class AccountDashboard < Administrate::BaseDashboard
   # FORM_ATTRIBUTES
   # an array of attributes that will be displayed
   # on the model's form (`new` and `edit`) pages.
-  enterprise_form_attributes = ChatwootApp.enterprise? ? %i[limits all_features] : []
+  enterprise_form_attributes = if ChatwootApp.enterprise?
+                                 attrs = %i[limits]
+                                 attrs << :manually_managed_features if ChatwootApp.chatwoot_cloud?
+                                 attrs << :all_features
+                                 attrs
+                               else
+                                 []
+                               end
   FORM_ATTRIBUTES = (%i[
     name
     locale
@@ -96,6 +117,11 @@ class AccountDashboard < Administrate::BaseDashboard
   # to prevent an error from being raised (wrong number of arguments)
   # Reference: https://github.com/thoughtbot/administrate/pull/2356/files#diff-4e220b661b88f9a19ac527c50d6f1577ef6ab7b0bed2bfdf048e22e6bfa74a05R204
   def permitted_attributes(action)
-    super + [limits: {}]
+    attrs = super + [limits: {}]
+
+    # Add manually_managed_features to permitted attributes only for Chatwoot Cloud
+    attrs << { manually_managed_features: [] } if ChatwootApp.chatwoot_cloud?
+
+    attrs
   end
 end

app/fields/enterprise/account_features_field.rb

@@ -1,7 +0,0 @@
-require 'administrate/field/base'
-
-class Enterprise::AccountFeaturesField < Administrate::Field::Base
-  def to_s
-    data
-  end
-end

app/helpers/super_admin/account_features_helper.rb

@@ -15,7 +15,7 @@ module SuperAdmin::AccountFeaturesHelper
   end
 
   def self.filter_internal_features(features)
-    return features if GlobalConfig.get_value('DEPLOYMENT_ENV') == 'cloud'
+    return features if ChatwootApp.chatwoot_cloud?
 
     internal_features = account_features.select { |f| f['chatwoot_internal'] }.pluck('name')
     features.except(*internal_features)

app/javascript/dashboard/api/captain/assistant.js

@@ -14,6 +14,13 @@ class CaptainAssistant extends ApiClient {
       },
     });
   }
+
+  playground({ assistantId, messageContent, messageHistory }) {
+    return axios.post(`${this.url}/${assistantId}/playground`, {
+      message_content: messageContent,
+      message_history: messageHistory,
+    });
+  }
 }
 
 export default new CaptainAssistant();

app/javascript/dashboard/components-next/Accordion/Accordion.vue

@@ -0,0 +1,39 @@
+<script setup>
+import { ref, watch } from 'vue';
+
+const props = defineProps({
+  title: { type: String, required: true },
+  isOpen: { type: Boolean, default: false },
+});
+
+const isExpanded = ref(props.isOpen);
+
+const toggleAccordion = () => {
+  isExpanded.value = !isExpanded.value;
+};
+
+watch(
+  () => props.isOpen,
+  newValue => {
+    isExpanded.value = newValue;
+  }
+);
+</script>
+
+<template>
+  <div class="border rounded-lg border-n-slate-4">
+    <button
+      class="flex items-center justify-between w-full p-4 text-left"
+      @click="toggleAccordion"
+    >
+      <span class="text-sm font-medium text-n-slate-12">{{ title }}</span>
+      <span
+        class="w-5 h-5 transition-transform duration-200 i-lucide-chevron-down"
+        :class="{ 'rotate-180': isExpanded }"
+      />
+    </button>
+    <div v-if="isExpanded" class="p-4 pt-0">
+      <slot />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/ContactNotes.vue

@@ -87,8 +87,10 @@ useKeyboardEvents(keyboardEvents);
       <ContactNoteItem
         v-for="note in notes"
         :key="note.id"
+        class="mx-6 py-4"
         :note="note"
         :written-by="getWrittenBy(note)"
+        allow-delete
         @delete="onDelete"
       />
     </div>

app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/ContactNoteItem.vue

@@ -1,6 +1,8 @@
 <script setup>
+import { useTemplateRef, onMounted, ref } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { dynamicTime } from 'shared/helpers/timeHelper';
+import { useToggle } from '@vueuse/core';
 import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
@@ -14,39 +16,63 @@ const props = defineProps({
     type: String,
     required: true,
   },
+  allowDelete: {
+    type: Boolean,
+    default: false,
+  },
+  collapsible: {
+    type: Boolean,
+    default: false,
+  },
 });
 
 const emit = defineEmits(['delete']);
-
+const noteContentRef = useTemplateRef('noteContentRef');
+const needsCollapse = ref(false);
+const [isExpanded, toggleExpanded] = useToggle();
 const { t } = useI18n();
 const { formatMessage } = useMessageFormatter();
 
 const handleDelete = () => {
   emit('delete', props.note.id);
 };
+
+onMounted(() => {
+  if (props.collapsible) {
+    // Check if content height exceeds approximately 4 lines
+    // Assuming line height is ~1.625 and font size is ~14px
+    const threshold = 14 * 1.625 * 4; // ~84px
+    needsCollapse.value = noteContentRef.value?.clientHeight > threshold;
+  }
+});
 </script>
 
 <template>
-  <div
+  <div class="flex flex-col gap-2 border-b border-n-strong group/note">
-    class="flex flex-col gap-2 py-2 mx-6 border-b border-n-strong group/note"
+    <div class="flex items-center justify-between gap-2">
-  >
+      <div class="flex items-center gap-1.5 min-w-0">
-    <div class="flex items-center justify-between">
-      <div class="flex items-center gap-1.5 py-2.5 min-w-0">
         <Avatar
           :name="note?.user?.name || 'Bot'"
-          :src="note?.user?.thumbnail || '/assets/images/chatwoot_bot.png'"
+          :src="
+            note?.user?.name
+              ? note?.user?.thumbnail
+              : '/assets/images/chatwoot_bot.png'
+          "
           :size="16"
           rounded-full
         />
         <div class="min-w-0 truncate">
           <span class="inline-flex items-center gap-1 text-sm text-n-slate-11">
-            <span class="font-medium">{{ writtenBy }}</span>
+            <span class="font-medium text-n-slate-12">{{ writtenBy }}</span>
             {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.WROTE') }}
-            <span class="font-medium">{{ dynamicTime(note.createdAt) }}</span>
+            <span class="font-medium text-n-slate-12">
+              {{ dynamicTime(note.createdAt) }}
+            </span>
           </span>
         </div>
       </div>
       <Button
+        v-if="allowDelete"
         variant="faded"
         color="ruby"
         size="xs"
@@ -56,8 +82,28 @@ const handleDelete = () => {
       />
     </div>
     <p
+      ref="noteContentRef"
       v-dompurify-html="formatMessage(note.content || '')"
-      class="mb-0 prose-sm prose-p:mb-1 prose-p:mt-0 prose-ul:mb-1 prose-ul:mt-0 text-n-slate-12"
+      class="mb-0 prose-sm prose-p:text-sm prose-p:leading-relaxed prose-p:mb-1 prose-p:mt-0 prose-ul:mb-1 prose-ul:mt-0 text-n-slate-12"
+      :class="{
+        'line-clamp-4': collapsible && !isExpanded && needsCollapse,
+      }"
     />
+    <p v-if="collapsible && needsCollapse">
+      <Button
+        variant="faded"
+        color="blue"
+        size="xs"
+        :icon="isExpanded ? 'i-lucide-chevron-up' : 'i-lucide-chevron-down'"
+        @click="() => toggleExpanded()"
+      >
+        <template v-if="isExpanded">
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.COLLAPSE') }}
+        </template>
+        <template v-else>
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.EXPAND') }}
+        </template>
+      </Button>
+    </p>
   </div>
 </template>

app/javascript/dashboard/components-next/captain/PageLayout.vue

@@ -2,6 +2,7 @@
 import { computed } from 'vue';
 import { usePolicy } from 'dashboard/composables/usePolicy';
 import Button from 'dashboard/components-next/button/Button.vue';
+import BackButton from 'dashboard/components/widgets/BackButton.vue';
 import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
 import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
 import Policy from 'dashboard/components/policy.vue';
@@ -23,6 +24,10 @@ const props = defineProps({
     type: String,
     default: '',
   },
+  backUrl: {
+    type: [String, Object],
+    default: '',
+  },
   buttonPolicy: {
     type: Array,
     default: () => [],
@@ -39,6 +44,10 @@ const props = defineProps({
     type: Boolean,
     default: false,
   },
+  showKnowMore: {
+    type: Boolean,
+    default: true,
+  },
   isEmpty: {
     type: Boolean,
     default: false,
@@ -73,19 +82,23 @@ const handlePageChange = event => {
           class="flex items-start lg:items-center justify-between w-full py-6 lg:py-0 lg:h-20 gap-4 lg:gap-2 flex-col lg:flex-row"
         >
           <div class="flex gap-4 items-center">
+            <BackButton v-if="backUrl" :to="backUrl" />
             <slot name="headerTitle">
               <span class="text-xl font-medium text-n-slate-12">
                 {{ headerTitle }}
               </span>
             </slot>
-            <div v-if="!isEmpty" class="flex items-center gap-2">
+            <div
+              v-if="!isEmpty && showKnowMore"
+              class="flex items-center gap-2"
+            >
               <div class="w-0.5 h-4 rounded-2xl bg-n-weak" />
               <slot name="knowMore" />
             </div>
           </div>
 
           <div
-            v-if="!showPaywall"
+            v-if="!showPaywall && buttonLabel"
             v-on-clickaway="() => emit('close')"
             class="relative group/campaign-button"
           >
@@ -104,7 +117,7 @@ const handlePageChange = event => {
       </div>
     </header>
     <main class="flex-1 px-6 overflow-y-auto xl:px-0">
-      <div class="w-full max-w-[60rem] mx-auto py-4">
+      <div class="w-full max-w-[60rem] h-full mx-auto py-4">
         <slot v-if="!showPaywall" name="controls" />
         <div
           v-if="isFetching"

app/javascript/dashboard/components-next/captain/assistant/AssistantCard.vue

@@ -76,9 +76,12 @@ const handleAction = ({ action, value }) => {
 <template>
   <CardLayout>
     <div class="flex justify-between w-full gap-1">
-      <span class="text-base text-n-slate-12 line-clamp-1">
+      <router-link
+        :to="{ name: 'captain_assistants_edit', params: { assistantId: id } }"
+        class="text-base text-n-slate-12 line-clamp-1 hover:underline transition-colors"
+      >
         {{ name }}
-      </span>
+      </router-link>
       <div class="flex items-center gap-2">
         <div
           v-on-clickaway="() => toggleDropdown(false)"

app/javascript/dashboard/components-next/captain/assistant/AssistantPlayground.vue

@@ -0,0 +1,111 @@
+<script setup>
+import { ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+import NextButton from 'dashboard/components-next/button/Button.vue';
+import MessageList from './MessageList.vue';
+import CaptainAssistant from 'dashboard/api/captain/assistant';
+
+const { assistantId } = defineProps({
+  assistantId: {
+    type: Number,
+    required: true,
+  },
+});
+
+const { t } = useI18n();
+const messages = ref([]);
+const newMessage = ref('');
+const isLoading = ref(false);
+
+const formatMessagesForApi = () => {
+  return messages.value.map(message => ({
+    role: message.sender,
+    content: message.content,
+  }));
+};
+
+const resetConversation = () => {
+  messages.value = [];
+  newMessage.value = '';
+};
+
+const sendMessage = async () => {
+  if (!newMessage.value.trim() || isLoading.value) return;
+
+  const userMessage = {
+    content: newMessage.value,
+    sender: 'user',
+    timestamp: new Date().toISOString(),
+  };
+  messages.value.push(userMessage);
+  const currentMessage = newMessage.value;
+  newMessage.value = '';
+
+  try {
+    isLoading.value = true;
+    const { data } = await CaptainAssistant.playground({
+      assistantId,
+      messageContent: currentMessage,
+      messageHistory: formatMessagesForApi(),
+    });
+
+    messages.value.push({
+      content: data.response,
+      sender: 'assistant',
+      timestamp: new Date().toISOString(),
+    });
+  } catch (error) {
+    // eslint-disable-next-line no-console
+    console.error('Error getting assistant response:', error);
+  } finally {
+    isLoading.value = false;
+  }
+};
+</script>
+
+<template>
+  <div
+    class="flex flex-col h-full rounded-lg p-4 border border-n-slate-4 text-n-slate-11"
+  >
+    <div class="mb-4">
+      <div class="flex justify-between items-center mb-1">
+        <h3 class="text-lg font-medium">
+          {{ t('CAPTAIN.PLAYGROUND.HEADER') }}
+        </h3>
+        <NextButton
+          ghost
+          size="small"
+          icon="i-lucide-rotate-ccw"
+          @click="resetConversation"
+        />
+      </div>
+      <p class="text-sm text-n-slate-11">
+        {{ t('CAPTAIN.PLAYGROUND.DESCRIPTION') }}
+      </p>
+    </div>
+
+    <MessageList :messages="messages" :is-loading="isLoading" />
+
+    <div
+      class="flex items-center bg-n-solid-1 outline outline-n-container rounded-lg p-3"
+    >
+      <input
+        v-model="newMessage"
+        class="flex-1 bg-transparent border-none focus:outline-none text-sm mb-0"
+        :placeholder="t('CAPTAIN.PLAYGROUND.MESSAGE_PLACEHOLDER')"
+        @keyup.enter="sendMessage"
+      />
+      <NextButton
+        ghost
+        size="small"
+        :disabled="!newMessage.trim()"
+        icon="i-lucide-send"
+        @click="sendMessage"
+      />
+    </div>
+
+    <p class="text-xs text-n-slate-11 pt-2 text-center">
+      {{ t('CAPTAIN.PLAYGROUND.CREDIT_NOTE') }}
+    </p>
+  </div>
+</template>

app/javascript/dashboard/components-next/captain/assistant/MessageList.vue

@@ -0,0 +1,91 @@
+<script setup>
+import { useI18n } from 'vue-i18n';
+import { ref, watch, nextTick } from 'vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+
+const props = defineProps({
+  messages: {
+    type: Array,
+    required: true,
+  },
+  isLoading: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const messageContainer = ref(null);
+
+const { t } = useI18n();
+const { formatMessage } = useMessageFormatter();
+
+const isUserMessage = sender => sender === 'user';
+
+const getMessageAlignment = sender =>
+  isUserMessage(sender) ? 'justify-end' : 'justify-start';
+
+const getMessageDirection = sender =>
+  isUserMessage(sender) ? 'flex-row-reverse' : 'flex-row';
+
+const getAvatarName = sender =>
+  isUserMessage(sender)
+    ? t('CAPTAIN.PLAYGROUND.USER')
+    : t('CAPTAIN.PLAYGROUND.ASSISTANT');
+
+const getMessageStyle = sender =>
+  isUserMessage(sender)
+    ? 'bg-n-strong text-n-white'
+    : 'bg-n-solid-iris text-n-slate-12';
+
+const scrollToBottom = async () => {
+  await nextTick();
+  if (messageContainer.value) {
+    messageContainer.value.scrollTop = messageContainer.value.scrollHeight;
+  }
+};
+
+watch(() => props.messages.length, scrollToBottom);
+</script>
+
+<template>
+  <div ref="messageContainer" class="flex-1 overflow-y-auto mb-4 space-y-2">
+    <div
+      v-for="(message, index) in messages"
+      :key="index"
+      class="flex"
+      :class="getMessageAlignment(message.sender)"
+    >
+      <div
+        class="flex items-start gap-1.5"
+        :class="getMessageDirection(message.sender)"
+      >
+        <Avatar :name="getAvatarName(message.sender)" rounded-full :size="24" />
+        <div
+          class="max-w-[80%] rounded-lg p-3 text-sm"
+          :class="getMessageStyle(message.sender)"
+        >
+          <div v-html="formatMessage(message.content)" />
+        </div>
+      </div>
+    </div>
+    <div v-if="isLoading" class="flex justify-start">
+      <div class="flex items-start gap-1.5">
+        <Avatar :name="getAvatarName('assistant')" rounded-full :size="24" />
+        <div
+          class="max-w-sm rounded-lg p-3 text-sm bg-n-solid-iris text-n-slate-12"
+        >
+          <div class="flex gap-1">
+            <div class="w-2 h-2 rounded-full bg-n-iris-10 animate-bounce" />
+            <div
+              class="w-2 h-2 rounded-full bg-n-iris-10 animate-bounce [animation-delay:0.2s]"
+            />
+            <div
+              class="w-2 h-2 rounded-full bg-n-iris-10 animate-bounce [animation-delay:0.4s]"
+            />
+          </div>
+        </div>
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/captain/pageComponents/assistant/EditAssistantForm.vue

@@ -0,0 +1,306 @@
+<script setup>
+import { reactive, computed, watch } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useVuelidate } from '@vuelidate/core';
+import { required, minLength } from '@vuelidate/validators';
+import { useMapGetter } from 'dashboard/composables/store';
+
+import Input from 'dashboard/components-next/input/Input.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+import Editor from 'dashboard/components-next/Editor/Editor.vue';
+import Accordion from 'dashboard/components-next/Accordion/Accordion.vue';
+
+const props = defineProps({
+  mode: {
+    type: String,
+    required: true,
+    validator: value => ['edit', 'create'].includes(value),
+  },
+  assistant: {
+    type: Object,
+    default: () => ({}),
+  },
+});
+
+const emit = defineEmits(['submit']);
+
+const { t } = useI18n();
+
+const formState = {
+  uiFlags: useMapGetter('captainAssistants/getUIFlags'),
+};
+
+const initialState = {
+  name: '',
+  description: '',
+  productName: '',
+  welcomeMessage: '',
+  handoffMessage: '',
+  resolutionMessage: '',
+  instructions: '',
+  features: {
+    conversationFaqs: false,
+    memories: false,
+  },
+};
+
+const state = reactive({ ...initialState });
+
+const validationRules = {
+  name: { required, minLength: minLength(1) },
+  description: { required, minLength: minLength(1) },
+  productName: { required, minLength: minLength(1) },
+  welcomeMessage: { minLength: minLength(1) },
+  handoffMessage: { minLength: minLength(1) },
+  resolutionMessage: { minLength: minLength(1) },
+  instructions: { minLength: minLength(1) },
+};
+
+const v$ = useVuelidate(validationRules, state);
+
+const isLoading = computed(() => formState.uiFlags.value.creatingItem);
+
+const getErrorMessage = field => {
+  return v$.value[field].$error ? v$.value[field].$errors[0].$message : '';
+};
+
+const formErrors = computed(() => ({
+  name: getErrorMessage('name'),
+  description: getErrorMessage('description'),
+  productName: getErrorMessage('productName'),
+  welcomeMessage: getErrorMessage('welcomeMessage'),
+  handoffMessage: getErrorMessage('handoffMessage'),
+  resolutionMessage: getErrorMessage('resolutionMessage'),
+  instructions: getErrorMessage('instructions'),
+}));
+
+const updateStateFromAssistant = assistant => {
+  const { config = {} } = assistant;
+  state.name = assistant.name;
+  state.description = assistant.description;
+  state.productName = config.product_name;
+  state.welcomeMessage = config.welcome_message;
+  state.handoffMessage = config.handoff_message;
+  state.resolutionMessage = config.resolution_message;
+  state.instructions = config.instructions;
+  state.features = {
+    conversationFaqs: config.feature_faq || false,
+    memories: config.feature_memory || false,
+  };
+};
+
+const handleBasicInfoUpdate = async () => {
+  const result = await Promise.all([
+    v$.value.name.$validate(),
+    v$.value.description.$validate(),
+    v$.value.productName.$validate(),
+  ]).then(results => results.every(Boolean));
+  if (!result) return;
+
+  const payload = {
+    name: state.name,
+    description: state.description,
+    product_name: state.productName,
+  };
+
+  emit('submit', payload);
+};
+
+const handleSystemMessagesUpdate = async () => {
+  const result = await Promise.all([
+    v$.value.welcomeMessage.$validate(),
+    v$.value.handoffMessage.$validate(),
+    v$.value.resolutionMessage.$validate(),
+  ]).then(results => results.every(Boolean));
+  if (!result) return;
+
+  const payload = {
+    config: {
+      ...props.assistant.config,
+      welcome_message: state.welcomeMessage,
+      handoff_message: state.handoffMessage,
+      resolution_message: state.resolutionMessage,
+    },
+  };
+
+  emit('submit', payload);
+};
+
+const handleInstructionsUpdate = async () => {
+  const result = await v$.value.instructions.$validate();
+  if (!result) return;
+
+  const payload = {
+    config: {
+      ...props.assistant.config,
+      instructions: state.instructions,
+    },
+  };
+
+  emit('submit', payload);
+};
+
+const handleFeaturesUpdate = () => {
+  const payload = {
+    config: {
+      ...props.assistant.config,
+      feature_faq: state.features.conversationFaqs,
+      feature_memory: state.features.memories,
+    },
+  };
+
+  emit('submit', payload);
+};
+
+watch(
+  () => props.assistant,
+  newAssistant => {
+    if (props.mode === 'edit' && newAssistant) {
+      updateStateFromAssistant(newAssistant);
+    }
+  },
+  { immediate: true }
+);
+</script>
+
+<template>
+  <form class="flex flex-col gap-4" @submit.prevent="handleSubmit">
+    <!-- Basic Information Section -->
+    <Accordion
+      :title="t('CAPTAIN.ASSISTANTS.FORM.SECTIONS.BASIC_INFO')"
+      is-open
+    >
+      <div class="flex flex-col gap-4 pt-4">
+        <Input
+          v-model="state.name"
+          :label="t('CAPTAIN.ASSISTANTS.FORM.NAME.LABEL')"
+          :placeholder="t('CAPTAIN.ASSISTANTS.FORM.NAME.PLACEHOLDER')"
+          :message="formErrors.name"
+          :message-type="formErrors.name ? 'error' : 'info'"
+        />
+
+        <Editor
+          v-model="state.description"
+          :label="t('CAPTAIN.ASSISTANTS.FORM.DESCRIPTION.LABEL')"
+          :placeholder="t('CAPTAIN.ASSISTANTS.FORM.DESCRIPTION.PLACEHOLDER')"
+          :message="formErrors.description"
+          :message-type="formErrors.description ? 'error' : 'info'"
+        />
+
+        <Input
+          v-model="state.productName"
+          :label="t('CAPTAIN.ASSISTANTS.FORM.PRODUCT_NAME.LABEL')"
+          :placeholder="t('CAPTAIN.ASSISTANTS.FORM.PRODUCT_NAME.PLACEHOLDER')"
+          :message="formErrors.productName"
+          :message-type="formErrors.productName ? 'error' : 'info'"
+        />
+
+        <div class="flex justify-end">
+          <Button
+            size="small"
+            :loading="isLoading"
+            @click="handleBasicInfoUpdate"
+          >
+            {{ t('CAPTAIN.ASSISTANTS.FORM.UPDATE') }}
+          </Button>
+        </div>
+      </div>
+    </Accordion>
+
+    <!-- Instructions Section -->
+    <Accordion :title="t('CAPTAIN.ASSISTANTS.FORM.SECTIONS.INSTRUCTIONS')">
+      <div class="flex flex-col gap-4 pt-4">
+        <Editor
+          v-model="state.instructions"
+          :placeholder="t('CAPTAIN.ASSISTANTS.FORM.INSTRUCTIONS.PLACEHOLDER')"
+          :message="formErrors.instructions"
+          :max-length="2000"
+          :message-type="formErrors.instructions ? 'error' : 'info'"
+        />
+
+        <div class="flex justify-end">
+          <Button
+            size="small"
+            :loading="isLoading"
+            :label="t('CAPTAIN.ASSISTANTS.FORM.UPDATE')"
+            @click="handleInstructionsUpdate"
+          />
+        </div>
+      </div>
+    </Accordion>
+
+    <!-- Greeting Messages Section -->
+    <Accordion :title="t('CAPTAIN.ASSISTANTS.FORM.SECTIONS.SYSTEM_MESSAGES')">
+      <div class="flex flex-col gap-4 pt-4">
+        <Editor
+          v-model="state.handoffMessage"
+          :label="t('CAPTAIN.ASSISTANTS.FORM.HANDOFF_MESSAGE.LABEL')"
+          :placeholder="
+            t('CAPTAIN.ASSISTANTS.FORM.HANDOFF_MESSAGE.PLACEHOLDER')
+          "
+          :message="formErrors.handoffMessage"
+          :message-type="formErrors.handoffMessage ? 'error' : 'info'"
+        />
+
+        <Editor
+          v-model="state.resolutionMessage"
+          :label="t('CAPTAIN.ASSISTANTS.FORM.RESOLUTION_MESSAGE.LABEL')"
+          :placeholder="
+            t('CAPTAIN.ASSISTANTS.FORM.RESOLUTION_MESSAGE.PLACEHOLDER')
+          "
+          :message="formErrors.resolutionMessage"
+          :message-type="formErrors.resolutionMessage ? 'error' : 'info'"
+        />
+
+        <div class="flex justify-end">
+          <Button
+            size="small"
+            :loading="isLoading"
+            :label="t('CAPTAIN.ASSISTANTS.FORM.UPDATE')"
+            @click="handleSystemMessagesUpdate"
+          />
+        </div>
+      </div>
+    </Accordion>
+
+    <!-- Features Section -->
+    <Accordion :title="t('CAPTAIN.ASSISTANTS.FORM.SECTIONS.FEATURES')">
+      <div class="flex flex-col gap-4 pt-4">
+        <div class="flex flex-col gap-2">
+          <label class="text-sm font-medium text-n-slate-12">
+            {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.TITLE') }}
+          </label>
+          <div class="flex flex-col gap-2">
+            <label class="flex items-center gap-2">
+              <input
+                v-model="state.features.conversationFaqs"
+                type="checkbox"
+                class="form-checkbox"
+              />
+              {{
+                t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_CONVERSATION_FAQS')
+              }}
+            </label>
+            <label class="flex items-center gap-2">
+              <input
+                v-model="state.features.memories"
+                type="checkbox"
+                class="form-checkbox"
+              />
+              {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_MEMORIES') }}
+            </label>
+          </div>
+        </div>
+
+        <div class="flex justify-end">
+          <Button
+            size="small"
+            :loading="isLoading"
+            :label="t('CAPTAIN.ASSISTANTS.FORM.UPDATE')"
+            @click="handleFeaturesUpdate"
+          />
+        </div>
+      </div>
+    </Accordion>
+  </form>
+</template>

app/javascript/dashboard/composables/useUISettings.js

@@ -6,6 +6,7 @@ export const DEFAULT_CONVERSATION_SIDEBAR_ITEMS_ORDER = Object.freeze([
   { name: 'macros' },
   { name: 'conversation_info' },
   { name: 'contact_attributes' },
+  { name: 'contact_notes' },
   { name: 'previous_conversation' },
   { name: 'conversation_participants' },
   { name: 'shopify_orders' },

app/javascript/dashboard/i18n/locale/am/agentBots.json

@@ -2,23 +2,13 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "CSML_BOT_EDITOR": {
+    "GLOBAL_BOT": "System bot",
-      "NAME": {
+    "GLOBAL_BOT_BADGE": "System",
-        "LABEL": "Bot name",
+    "AVATAR": {
-        "PLACEHOLDER": "Name your bot.",
+      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-        "ERROR": "Bot name is required."
+      "ERROR_DELETE": "Error deleting bot avatar, please try again"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Bot description",
-        "PLACEHOLDER": "What does this bot do?"
-      },
-      "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
-      },
-      "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
@@ -32,7 +22,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Configure new bot",
+      "TITLE": "Add Bot",
       "CANCEL_BUTTON_TEXT": "Cancel",
       "API": {
         "SUCCESS_MESSAGE": "Bot added successfully.",
@@ -40,16 +30,22 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
       "LOADING": "Fetching bots...",
-      "TYPE": "Bot type"
+      "TABLE_HEADER": {
+        "DETAILS": "Bot Details",
+        "URL": "Webhook URL"
+      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Delete",
       "TITLE": "Delete bot",
-      "SUBMIT": "Delete",
+      "CONFIRM": {
-      "CANCEL_BUTTON_TEXT": "Cancel",
+        "TITLE": "Confirm Deletion",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
+        "MESSAGE": "Are you sure you want to delete {name}?",
+        "YES": "Yes, Delete",
+        "NO": "No, Keep"
+      },
       "API": {
         "SUCCESS_MESSAGE": "Bot deleted successfully.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -57,17 +53,44 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Edit",
-      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
-      "CANCEL_BUTTON_TEXT": "Cancel",
       "API": {
         "SUCCESS_MESSAGE": "Bot updated successfully.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "FORM": {
+      "AVATAR": {
+        "LABEL": "Bot avatar"
+      },
+      "NAME": {
+        "LABEL": "Bot name",
+        "PLACEHOLDER": "Enter bot name",
+        "REQUIRED": "Bot name is required"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Description",
+        "PLACEHOLDER": "What does this bot do?"
+      },
+      "WEBHOOK_URL": {
+        "LABEL": "Webhook URL",
+        "PLACEHOLDER": "https://example.com/webhook",
+        "REQUIRED": "Webhook URL is required"
+      },
+      "ERRORS": {
+        "NAME": "Bot name is required",
+        "URL": "Webhook URL is required",
+        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+      },
+      "CANCEL": "Cancel",
+      "CREATE": "Create Bot",
+      "UPDATE": "Update Bot"
+    },
+    "WEBHOOK": {
+      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot",
+      "WEBHOOK": "Webhook bot"
-      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/am/automation.json

@@ -126,6 +126,44 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "None"
+    "NONE_OPTION": "None",
+    "EVENTS": {
+      "CONVERSATION_CREATED": "Conversation Created",
+      "CONVERSATION_UPDATED": "Conversation Updated",
+      "MESSAGE_CREATED": "Message Created",
+      "CONVERSATION_OPENED": "Conversation Opened"
+    },
+    "ACTIONS": {
+      "ASSIGN_AGENT": "Assign to Agent",
+      "ASSIGN_TEAM": "Assign a Team",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Mute Conversation",
+      "SNOOZE_CONVERSATION": "Snooze Conversation",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_SLA": "Add SLA"
+    },
+    "ATTRIBUTES": {
+      "MESSAGE_TYPE": "Message Type",
+      "MESSAGE_CONTAINS": "Message Contains",
+      "EMAIL": "Email",
+      "INBOX": "Inbox",
+      "CONVERSATION_LANGUAGE": "Conversation Language",
+      "PHONE_NUMBER": "Phone Number",
+      "STATUS": "Status",
+      "BROWSER_LANGUAGE": "Browser Language",
+      "MAIL_SUBJECT": "Email Subject",
+      "COUNTRY_NAME": "Country",
+      "REFERER_LINK": "Referrer Link",
+      "ASSIGNEE_NAME": "Assignee",
+      "TEAM_NAME": "Team",
+      "PRIORITY": "Priority"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/am/contact.json

@@ -544,6 +544,9 @@
         "WROTE": "wrote",
         "YOU": "You",
         "SAVE": "Save note",
+        "EXPAND": "Expand",
+        "COLLAPSE": "Collapse",
+        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/am/conversation.json

@@ -32,10 +32,12 @@
     "LOADING_CONVERSATIONS": "Loading Conversations",
     "CANNOT_REPLY": "You cannot reply due to",
     "24_HOURS_WINDOW": "24 hour message window restriction",
+    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
     "ASSIGN_TO_ME": "Assign to me",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "You are replying to:",
     "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Download",
@@ -293,6 +295,7 @@
       "CONVERSATION_ACTIONS": "Conversation Actions",
       "CONVERSATION_LABELS": "Conversation Labels",
       "CONVERSATION_INFO": "Conversation Information",
+      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Contact Attributes",
       "PREVIOUS_CONVERSATION": "Previous Conversations",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/am/generalSettings.json

@@ -1,5 +1,11 @@
 {
   "GENERAL_SETTINGS": {
+    "LIMIT_MESSAGES": {
+      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
+      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
+      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
+      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+    },
     "TITLE": "Account settings",
     "SUBMIT": "Update settings",
     "BACK": "Back",
@@ -8,6 +14,26 @@
       "ERROR": "Could not update settings, try again!",
       "SUCCESS": "Successfully updated account settings"
     },
+    "ACCOUNT_DELETE_SECTION": {
+      "TITLE": "Delete your Account",
+      "NOTE": "Once you delete your account, all your data will be deleted.",
+      "BUTTON_TEXT": "Delete Your Account",
+      "CONFIRM": {
+        "TITLE": "Delete Account",
+        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+        "BUTTON_TEXT": "Delete",
+        "DISMISS": "Cancel",
+        "PLACE_HOLDER": "Please type {accountName} to confirm"
+      },
+      "SUCCESS": "Account marked for deletion",
+      "FAILURE": "Could not delete account, try again!",
+      "SCHEDULED_DELETION": {
+        "TITLE": "Account Scheduled for Deletion",
+        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
+        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
+        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+      }
+    },
     "FORM": {
       "ERROR": "Please fix form errors",
       "GENERAL_SECTION": {
@@ -51,6 +77,7 @@
     "UPDATE_CHATWOOT": "An update {latestChatwootVersion} for Chatwoot is available. Please update your instance.",
     "LEARN_MORE": "Learn more",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/am/helpCenter.json

@@ -696,7 +696,8 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug is required"
+        "ERROR": "Slug is required",
+        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/am/inboxMgmt.json

@@ -43,7 +43,17 @@
         "INBOX_NAME": "Inbox Name",
         "ADD_NAME": "Add a name for your inbox",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "Pick a value"
+        "PICK_A_VALUE": "Pick a value",
+        "CREATE_INBOX": "Create Inbox"
+      },
+      "INSTAGRAM": {
+        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
+        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
+        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
+        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
+        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
+        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
+        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "To add your Twitter profile as a channel, you need to authenticate your Twitter Profile by clicking on 'Sign in with Twitter' ",
@@ -753,7 +763,8 @@
       "EMAIL": "Email",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "API Channel"
+      "API": "API Channel",
+      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/am/integrations.json

@@ -329,12 +329,21 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send message...",
+      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
       "SELECT_ASSISTANT": "Select Assistant"
     },
+    "PLAYGROUND": {
+      "USER": "You",
+      "ASSISTANT": "Assistant",
+      "MESSAGE_PLACEHOLDER": "Type your message...",
+      "HEADER": "Playground",
+      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
+      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
+    },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
       "AVAILABLE_ON": "Captain is not available on the free plan.",
@@ -373,20 +382,41 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
+        "UPDATE": "Update",
+        "SECTIONS": {
+          "BASIC_INFO": "Basic Information",
+          "SYSTEM_MESSAGES": "System Messages",
+          "INSTRUCTIONS": "Instructions",
+          "FEATURES": "Features",
+          "TOOLS": "Tools "
+        },
         "NAME": {
-          "LABEL": "Assistant Name",
+          "LABEL": "Name",
-          "PLACEHOLDER": "Enter a name for the assistant",
+          "PLACEHOLDER": "Enter assistant name"
-          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Assistant Description",
+          "LABEL": "Description",
-          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "PLACEHOLDER": "Enter assistant description"
-          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "PLACEHOLDER": "Enter product name"
-          "ERROR": "The product name is required"
+        },
+        "WELCOME_MESSAGE": {
+          "LABEL": "Welcome Message",
+          "PLACEHOLDER": "Enter welcome message"
+        },
+        "HANDOFF_MESSAGE": {
+          "LABEL": "Handoff Message",
+          "PLACEHOLDER": "Enter handoff message"
+        },
+        "RESOLUTION_MESSAGE": {
+          "LABEL": "Resolution Message",
+          "PLACEHOLDER": "Enter resolution message"
+        },
+        "INSTRUCTIONS": {
+          "LABEL": "Instructions",
+          "PLACEHOLDER": "Enter instructions for the assistant"
         },
         "FEATURES": {
           "TITLE": "Features",
@@ -397,7 +427,8 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/am/macros.json

@@ -83,6 +83,22 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
+    },
+    "ACTIONS": {
+      "ASSIGN_TEAM": "Assign a Team",
+      "ASSIGN_AGENT": "Assign an Agent",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Mute Conversation",
+      "SNOOZE_CONVERSATION": "Snooze Conversation",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_PRIVATE_NOTE": "Add a Private Note",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/am/settings.json

@@ -387,7 +387,8 @@
         "LABEL": "Company Name",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Submit"
+      "SUBMIT": "Submit",
+      "CANCEL": "Cancel"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/ar/agentBots.json

@@ -2,23 +2,13 @@
   "AGENT_BOTS": {
     "HEADER": "الروبوتات",
     "LOADING_EDITOR": "جار جلب المحرر...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "CSML_BOT_EDITOR": {
+    "GLOBAL_BOT": "System bot",
-      "NAME": {
+    "GLOBAL_BOT_BADGE": "النظام",
-        "LABEL": "اسم الروبوت",
+    "AVATAR": {
-        "PLACEHOLDER": "قم بتسمية الروبوت الخاص بك.",
+      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-        "ERROR": "اسم الروبوت مطلوب."
+      "ERROR_DELETE": "Error deleting bot avatar, please try again"
-      },
-      "DESCRIPTION": {
-        "LABEL": "وصف الروبوت",
-        "PLACEHOLDER": "ماذا يفعل هذا الروبوت؟"
-      },
-      "BOT_CONFIG": {
-        "ERROR": "يرجى إدخال تكوين نبوت CSML الخاص بك أعلاه.",
-        "API_ERROR": "تكوين CSML الخاص بك غير صالح. يرجى إصلاحه والمحاولة مرة أخرى."
-      },
-      "SUBMIT": "التحقق والحفظ"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "اختر الروبوت",
@@ -32,7 +22,7 @@
       "SELECT_PLACEHOLDER": "اختر الروبوت"
     },
     "ADD": {
-      "TITLE": "تكوين روبوت جديد",
+      "TITLE": "Add Bot",
       "CANCEL_BUTTON_TEXT": "إلغاء",
       "API": {
         "SUCCESS_MESSAGE": "تمت إضافة الروبوت بنجاح.",
@@ -40,16 +30,22 @@
       }
     },
     "LIST": {
-      "404": "لم يتم العثور على أي روبوتات. يمكنك إنشاء الروبوت بالنقر على زر 'تكوين روبوت جديد' ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
       "LOADING": "جار جلب الروبوتات...",
-      "TYPE": "نوع الروبوت"
+      "TABLE_HEADER": {
+        "DETAILS": "Bot Details",
+        "URL": "رابط Webhook"
+      }
     },
     "DELETE": {
       "BUTTON_TEXT": "حذف",
       "TITLE": "حذف الروبوت",
-      "SUBMIT": "حذف",
+      "CONFIRM": {
-      "CANCEL_BUTTON_TEXT": "إلغاء",
+        "TITLE": "تأكيد الحذف",
-      "DESCRIPTION": "هل أنت متأكد أنك تريد حذف هذا الروبوت؟ هذا الإجراء لا يمكن التراجع عنه.",
+        "MESSAGE": "Are you sure you want to delete {name}?",
+        "YES": "نعم، احذف",
+        "NO": "لا، احتفظ"
+      },
       "API": {
         "SUCCESS_MESSAGE": "تم حذف الروبوت بنجاح.",
         "ERROR_MESSAGE": "تعذر حذف الروبوت. يرجى المحاولة مرة أخرى."
@@ -57,17 +53,44 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "تعديل",
-      "LOADING": "جار جلب الروبوتات...",
       "TITLE": "تعديل الروبوت",
-      "CANCEL_BUTTON_TEXT": "إلغاء",
       "API": {
         "SUCCESS_MESSAGE": "تم تحديث الروبوت بنجاح.",
         "ERROR_MESSAGE": "تعذر تحديث الروبوت. يرجى المحاولة مرة أخرى."
       }
     },
+    "FORM": {
+      "AVATAR": {
+        "LABEL": "Bot avatar"
+      },
+      "NAME": {
+        "LABEL": "اسم الروبوت",
+        "PLACEHOLDER": "Enter bot name",
+        "REQUIRED": "اسم الروبوت مطلوب"
+      },
+      "DESCRIPTION": {
+        "LABEL": "الوصف",
+        "PLACEHOLDER": "ماذا يفعل هذا الروبوت؟"
+      },
+      "WEBHOOK_URL": {
+        "LABEL": "رابط Webhook",
+        "PLACEHOLDER": "https://example.com/webhook",
+        "REQUIRED": "Webhook URL is required"
+      },
+      "ERRORS": {
+        "NAME": "اسم الروبوت مطلوب",
+        "URL": "Webhook URL is required",
+        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+      },
+      "CANCEL": "إلغاء",
+      "CREATE": "Create Bot",
+      "UPDATE": "Update Bot"
+    },
+    "WEBHOOK": {
+      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+    },
     "TYPES": {
-      "WEBHOOK": "روبوت الـWebhook",
+      "WEBHOOK": "روبوت الـWebhook"
-      "CSML": "بوت CSML"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/automation.json

@@ -126,6 +126,44 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "شرط واحد على الأقل مطلوب",
       "ATLEAST_ONE_ACTION_REQUIRED": "إجراء واحد على الأقل مطلوب"
     },
-    "NONE_OPTION": "لا شيء"
+    "NONE_OPTION": "لا شيء",
+    "EVENTS": {
+      "CONVERSATION_CREATED": "تم إنشاء المحادثة",
+      "CONVERSATION_UPDATED": "تم تحديث المحادثة",
+      "MESSAGE_CREATED": "Message Created",
+      "CONVERSATION_OPENED": "Conversation Opened"
+    },
+    "ACTIONS": {
+      "ASSIGN_AGENT": "Assign to Agent",
+      "ASSIGN_TEAM": "Assign a Team",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "كتم المحادثة",
+      "SNOOZE_CONVERSATION": "تأجيل المحادثة",
+      "RESOLVE_CONVERSATION": "إعادة فتح المحادثة",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "تغيير الأولوية",
+      "ADD_SLA": "Add SLA"
+    },
+    "ATTRIBUTES": {
+      "MESSAGE_TYPE": "Message Type",
+      "MESSAGE_CONTAINS": "Message Contains",
+      "EMAIL": "البريد الإلكتروني",
+      "INBOX": "صندوق الوارد",
+      "CONVERSATION_LANGUAGE": "Conversation Language",
+      "PHONE_NUMBER": "رقم الهاتف",
+      "STATUS": "الحالة",
+      "BROWSER_LANGUAGE": "لغة المتصفح",
+      "MAIL_SUBJECT": "Email Subject",
+      "COUNTRY_NAME": "الدولة",
+      "REFERER_LINK": "Referrer Link",
+      "ASSIGNEE_NAME": "المكلَّف",
+      "TEAM_NAME": "الفريق",
+      "PRIORITY": "الأولوية"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -544,6 +544,9 @@
         "WROTE": "كتب",
         "YOU": "أنت",
         "SAVE": "Save note",
+        "EXPAND": "Expand",
+        "COLLAPSE": "Collapse",
+        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -32,10 +32,12 @@
     "LOADING_CONVERSATIONS": "جاري جلب المحادثات",
     "CANNOT_REPLY": "لا يمكنك الرد بسبب",
     "24_HOURS_WINDOW": "قيد نافذة الـ 24 ساعة",
+    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "لم يتم تعيين هذه المحادثة لك. هل ترغب في تعيين هذه المحادثة لنفسك؟",
     "ASSIGN_TO_ME": "إسناد لي",
     "TWILIO_WHATSAPP_CAN_REPLY": "يمكنك فقط الرد على هذه المحادثة باستخدام رسالة قالب بسبب",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "قيد نافذة الـ 24 ساعة",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "أنت ترد على:",
     "REMOVE_SELECTION": "إزالة التحديد",
     "DOWNLOAD": "تحميل",
@@ -293,6 +295,7 @@
       "CONVERSATION_ACTIONS": "إجراءات المحادثة",
       "CONVERSATION_LABELS": "وسوم المحادثة",
       "CONVERSATION_INFO": "معلومات المحادثة",
+      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "سمات جهة الاتصال",
       "PREVIOUS_CONVERSATION": "المحادثات السابقة",
       "MACROS": "ماكروس",

app/javascript/dashboard/i18n/locale/ar/generalSettings.json

@@ -1,5 +1,11 @@
 {
   "GENERAL_SETTINGS": {
+    "LIMIT_MESSAGES": {
+      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
+      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
+      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
+      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+    },
     "TITLE": "إعدادات الحساب",
     "SUBMIT": "تحديث الإعدادات",
     "BACK": "العودة",
@@ -8,6 +14,26 @@
       "ERROR": "تعذر تحديث الإعدادات، الرجاء المحاولة مرة أخرى!",
       "SUCCESS": "تم تحديث إعدادات الحساب بنجاح"
     },
+    "ACCOUNT_DELETE_SECTION": {
+      "TITLE": "Delete your Account",
+      "NOTE": "Once you delete your account, all your data will be deleted.",
+      "BUTTON_TEXT": "Delete Your Account",
+      "CONFIRM": {
+        "TITLE": "Delete Account",
+        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+        "BUTTON_TEXT": "حذف",
+        "DISMISS": "إلغاء",
+        "PLACE_HOLDER": "الرجاء كتابة {accountName} للتأكيد"
+      },
+      "SUCCESS": "Account marked for deletion",
+      "FAILURE": "Could not delete account, try again!",
+      "SCHEDULED_DELETION": {
+        "TITLE": "Account Scheduled for Deletion",
+        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
+        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
+        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+      }
+    },
     "FORM": {
       "ERROR": "الرجاء إصلاح الأخطاء في النموذج",
       "GENERAL_SECTION": {
@@ -51,6 +77,7 @@
     "UPDATE_CHATWOOT": "يتوفر تحديث {latestChatwootVersion} لـ Chatwoot. الرجاء التحديث.",
     "LEARN_MORE": "اعرف المزيد",
     "PAYMENT_PENDING": "الدفعة الخاصة بك معلقة. الرجاء تحديث معلومات الدفع الخاصة بك للاستمرار في استخدام Chatwoot",
+    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "لقد تجاوز حسابك حدود الاستخدام، يرجى ترقية خطتك للاستمرار في استخدام Chatwoot",
     "OPEN_BILLING": "فتح الفواتير"
   },

app/javascript/dashboard/i18n/locale/ar/helpCenter.json

@@ -696,7 +696,8 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug is required"
+        "ERROR": "Slug is required",
+        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -43,7 +43,17 @@
         "INBOX_NAME": "اسم صندوق الوارد لقناة التواصل",
         "ADD_NAME": "قم بتعيين اسم لصندوق الوارد الخاص بقناتك الجديدة",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "اختر قيمة"
+        "PICK_A_VALUE": "اختر قيمة",
+        "CREATE_INBOX": "إنشاء قناة تواصل"
+      },
+      "INSTAGRAM": {
+        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
+        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
+        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
+        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
+        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
+        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
+        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "لإضافة حساب تويتر الخاص بك كقناة تواصل، تحتاج إلى مصادقة حسابك على تويتر بك بالنقر على زر \"تسجيل الدخول باستخدام تويتر\" ",
@@ -753,7 +763,8 @@
       "EMAIL": "البريد الإلكتروني",
       "TELEGRAM": "تيليجرام",
       "LINE": "Line",
-      "API": "قناة API"
+      "API": "قناة API",
+      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -329,12 +329,21 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "إرسال الرسالة...",
+      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "أنت",
       "USE": "Use this",
       "RESET": "Reset",
       "SELECT_ASSISTANT": "Select Assistant"
     },
+    "PLAYGROUND": {
+      "USER": "أنت",
+      "ASSISTANT": "Assistant",
+      "MESSAGE_PLACEHOLDER": "أكتب رسالتك...",
+      "HEADER": "Playground",
+      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
+      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
+    },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
       "AVAILABLE_ON": "Captain is not available on the free plan.",
@@ -373,20 +382,41 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
+        "UPDATE": "تحديث",
+        "SECTIONS": {
+          "BASIC_INFO": "Basic Information",
+          "SYSTEM_MESSAGES": "System Messages",
+          "INSTRUCTIONS": "Instructions",
+          "FEATURES": "الخصائص",
+          "TOOLS": "Tools "
+        },
         "NAME": {
-          "LABEL": "Assistant Name",
+          "LABEL": "الاسم",
-          "PLACEHOLDER": "Enter a name for the assistant",
+          "PLACEHOLDER": "Enter assistant name"
-          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Assistant Description",
+          "LABEL": "الوصف",
-          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "PLACEHOLDER": "Enter assistant description"
-          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "PLACEHOLDER": "Enter product name"
-          "ERROR": "The product name is required"
+        },
+        "WELCOME_MESSAGE": {
+          "LABEL": "Welcome Message",
+          "PLACEHOLDER": "Enter welcome message"
+        },
+        "HANDOFF_MESSAGE": {
+          "LABEL": "Handoff Message",
+          "PLACEHOLDER": "Enter handoff message"
+        },
+        "RESOLUTION_MESSAGE": {
+          "LABEL": "Resolution Message",
+          "PLACEHOLDER": "Enter resolution message"
+        },
+        "INSTRUCTIONS": {
+          "LABEL": "Instructions",
+          "PLACEHOLDER": "Enter instructions for the assistant"
         },
         "FEATURES": {
           "TITLE": "الخصائص",
@@ -397,7 +427,8 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/ar/macros.json

@@ -83,6 +83,22 @@
       "ACTION_PARAMETERS_REQUIRED": "معلمات الإجراء مطلوبة",
       "ATLEAST_ONE_CONDITION_REQUIRED": "شرط واحد على الأقل مطلوب",
       "ATLEAST_ONE_ACTION_REQUIRED": "إجراء واحد على الأقل مطلوب"
+    },
+    "ACTIONS": {
+      "ASSIGN_TEAM": "Assign a Team",
+      "ASSIGN_AGENT": "Assign an Agent",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "كتم المحادثة",
+      "SNOOZE_CONVERSATION": "تأجيل المحادثة",
+      "RESOLVE_CONVERSATION": "إعادة فتح المحادثة",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "تغيير الأولوية",
+      "ADD_PRIVATE_NOTE": "Add a Private Note",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -387,7 +387,8 @@
         "LABEL": "اسم المنشأة",
         "PLACEHOLDER": "مؤسسة Wayne"
       },
-      "SUBMIT": "إرسال"
+      "SUBMIT": "إرسال",
+      "CANCEL": "إلغاء"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/az/agentBots.json

@@ -2,23 +2,13 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "CSML_BOT_EDITOR": {
+    "GLOBAL_BOT": "System bot",
-      "NAME": {
+    "GLOBAL_BOT_BADGE": "System",
-        "LABEL": "Bot name",
+    "AVATAR": {
-        "PLACEHOLDER": "Name your bot.",
+      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-        "ERROR": "Bot name is required."
+      "ERROR_DELETE": "Error deleting bot avatar, please try again"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Bot description",
-        "PLACEHOLDER": "What does this bot do?"
-      },
-      "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
-      },
-      "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
@@ -32,7 +22,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Configure new bot",
+      "TITLE": "Add Bot",
       "CANCEL_BUTTON_TEXT": "Cancel",
       "API": {
         "SUCCESS_MESSAGE": "Bot added successfully.",
@@ -40,16 +30,22 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
       "LOADING": "Fetching bots...",
-      "TYPE": "Bot type"
+      "TABLE_HEADER": {
+        "DETAILS": "Bot Details",
+        "URL": "Webhook URL"
+      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Delete",
       "TITLE": "Delete bot",
-      "SUBMIT": "Delete",
+      "CONFIRM": {
-      "CANCEL_BUTTON_TEXT": "Cancel",
+        "TITLE": "Confirm Deletion",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
+        "MESSAGE": "Are you sure you want to delete {name}?",
+        "YES": "Yes, Delete",
+        "NO": "No, Keep"
+      },
       "API": {
         "SUCCESS_MESSAGE": "Bot deleted successfully.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -57,17 +53,44 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Edit",
-      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
-      "CANCEL_BUTTON_TEXT": "Cancel",
       "API": {
         "SUCCESS_MESSAGE": "Bot updated successfully.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "FORM": {
+      "AVATAR": {
+        "LABEL": "Bot avatar"
+      },
+      "NAME": {
+        "LABEL": "Bot name",
+        "PLACEHOLDER": "Enter bot name",
+        "REQUIRED": "Bot name is required"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Description",
+        "PLACEHOLDER": "What does this bot do?"
+      },
+      "WEBHOOK_URL": {
+        "LABEL": "Webhook URL",
+        "PLACEHOLDER": "https://example.com/webhook",
+        "REQUIRED": "Webhook URL is required"
+      },
+      "ERRORS": {
+        "NAME": "Bot name is required",
+        "URL": "Webhook URL is required",
+        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+      },
+      "CANCEL": "Cancel",
+      "CREATE": "Create Bot",
+      "UPDATE": "Update Bot"
+    },
+    "WEBHOOK": {
+      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot",
+      "WEBHOOK": "Webhook bot"
-      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/az/automation.json

@@ -126,6 +126,44 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "None"
+    "NONE_OPTION": "None",
+    "EVENTS": {
+      "CONVERSATION_CREATED": "Conversation Created",
+      "CONVERSATION_UPDATED": "Conversation Updated",
+      "MESSAGE_CREATED": "Message Created",
+      "CONVERSATION_OPENED": "Conversation Opened"
+    },
+    "ACTIONS": {
+      "ASSIGN_AGENT": "Assign to Agent",
+      "ASSIGN_TEAM": "Assign a Team",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Mute Conversation",
+      "SNOOZE_CONVERSATION": "Snooze Conversation",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_SLA": "Add SLA"
+    },
+    "ATTRIBUTES": {
+      "MESSAGE_TYPE": "Message Type",
+      "MESSAGE_CONTAINS": "Message Contains",
+      "EMAIL": "Email",
+      "INBOX": "Inbox",
+      "CONVERSATION_LANGUAGE": "Conversation Language",
+      "PHONE_NUMBER": "Phone Number",
+      "STATUS": "Status",
+      "BROWSER_LANGUAGE": "Browser Language",
+      "MAIL_SUBJECT": "Email Subject",
+      "COUNTRY_NAME": "Country",
+      "REFERER_LINK": "Referrer Link",
+      "ASSIGNEE_NAME": "Assignee",
+      "TEAM_NAME": "Team",
+      "PRIORITY": "Priority"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/az/contact.json

@@ -544,6 +544,9 @@
         "WROTE": "wrote",
         "YOU": "You",
         "SAVE": "Save note",
+        "EXPAND": "Expand",
+        "COLLAPSE": "Collapse",
+        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/az/conversation.json

@@ -32,10 +32,12 @@
     "LOADING_CONVERSATIONS": "Loading Conversations",
     "CANNOT_REPLY": "You cannot reply due to",
     "24_HOURS_WINDOW": "24 hour message window restriction",
+    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
     "ASSIGN_TO_ME": "Assign to me",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "You are replying to:",
     "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Download",
@@ -293,6 +295,7 @@
       "CONVERSATION_ACTIONS": "Conversation Actions",
       "CONVERSATION_LABELS": "Conversation Labels",
       "CONVERSATION_INFO": "Conversation Information",
+      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Contact Attributes",
       "PREVIOUS_CONVERSATION": "Previous Conversations",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/az/generalSettings.json

@@ -1,5 +1,11 @@
 {
   "GENERAL_SETTINGS": {
+    "LIMIT_MESSAGES": {
+      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
+      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
+      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
+      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+    },
     "TITLE": "Account settings",
     "SUBMIT": "Update settings",
     "BACK": "Back",
@@ -8,6 +14,26 @@
       "ERROR": "Could not update settings, try again!",
       "SUCCESS": "Successfully updated account settings"
     },
+    "ACCOUNT_DELETE_SECTION": {
+      "TITLE": "Delete your Account",
+      "NOTE": "Once you delete your account, all your data will be deleted.",
+      "BUTTON_TEXT": "Delete Your Account",
+      "CONFIRM": {
+        "TITLE": "Delete Account",
+        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+        "BUTTON_TEXT": "Delete",
+        "DISMISS": "Cancel",
+        "PLACE_HOLDER": "Please type {accountName} to confirm"
+      },
+      "SUCCESS": "Account marked for deletion",
+      "FAILURE": "Could not delete account, try again!",
+      "SCHEDULED_DELETION": {
+        "TITLE": "Account Scheduled for Deletion",
+        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
+        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
+        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+      }
+    },
     "FORM": {
       "ERROR": "Please fix form errors",
       "GENERAL_SECTION": {
@@ -51,6 +77,7 @@
     "UPDATE_CHATWOOT": "An update {latestChatwootVersion} for Chatwoot is available. Please update your instance.",
     "LEARN_MORE": "Learn more",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/az/helpCenter.json

@@ -696,7 +696,8 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug is required"
+        "ERROR": "Slug is required",
+        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/az/inboxMgmt.json

@@ -43,7 +43,17 @@
         "INBOX_NAME": "Inbox Name",
         "ADD_NAME": "Add a name for your inbox",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "Pick a value"
+        "PICK_A_VALUE": "Pick a value",
+        "CREATE_INBOX": "Create Inbox"
+      },
+      "INSTAGRAM": {
+        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
+        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
+        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
+        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
+        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
+        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
+        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "To add your Twitter profile as a channel, you need to authenticate your Twitter Profile by clicking on 'Sign in with Twitter' ",
@@ -753,7 +763,8 @@
       "EMAIL": "Email",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "API Channel"
+      "API": "API Channel",
+      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/az/integrations.json

@@ -329,12 +329,21 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send message...",
+      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
       "SELECT_ASSISTANT": "Select Assistant"
     },
+    "PLAYGROUND": {
+      "USER": "You",
+      "ASSISTANT": "Assistant",
+      "MESSAGE_PLACEHOLDER": "Type your message...",
+      "HEADER": "Playground",
+      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
+      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
+    },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
       "AVAILABLE_ON": "Captain is not available on the free plan.",
@@ -373,20 +382,41 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
+        "UPDATE": "Update",
+        "SECTIONS": {
+          "BASIC_INFO": "Basic Information",
+          "SYSTEM_MESSAGES": "System Messages",
+          "INSTRUCTIONS": "Instructions",
+          "FEATURES": "Features",
+          "TOOLS": "Tools "
+        },
         "NAME": {
-          "LABEL": "Assistant Name",
+          "LABEL": "Name",
-          "PLACEHOLDER": "Enter a name for the assistant",
+          "PLACEHOLDER": "Enter assistant name"
-          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Assistant Description",
+          "LABEL": "Description",
-          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "PLACEHOLDER": "Enter assistant description"
-          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "PLACEHOLDER": "Enter product name"
-          "ERROR": "The product name is required"
+        },
+        "WELCOME_MESSAGE": {
+          "LABEL": "Welcome Message",
+          "PLACEHOLDER": "Enter welcome message"
+        },
+        "HANDOFF_MESSAGE": {
+          "LABEL": "Handoff Message",
+          "PLACEHOLDER": "Enter handoff message"
+        },
+        "RESOLUTION_MESSAGE": {
+          "LABEL": "Resolution Message",
+          "PLACEHOLDER": "Enter resolution message"
+        },
+        "INSTRUCTIONS": {
+          "LABEL": "Instructions",
+          "PLACEHOLDER": "Enter instructions for the assistant"
         },
         "FEATURES": {
           "TITLE": "Features",
@@ -397,7 +427,8 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/az/macros.json

@@ -83,6 +83,22 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
+    },
+    "ACTIONS": {
+      "ASSIGN_TEAM": "Assign a Team",
+      "ASSIGN_AGENT": "Assign an Agent",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Mute Conversation",
+      "SNOOZE_CONVERSATION": "Snooze Conversation",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_PRIVATE_NOTE": "Add a Private Note",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/az/settings.json

@@ -387,7 +387,8 @@
         "LABEL": "Company Name",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Submit"
+      "SUBMIT": "Submit",
+      "CANCEL": "Cancel"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/bg/agentBots.json

@@ -2,23 +2,13 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "CSML_BOT_EDITOR": {
+    "GLOBAL_BOT": "System bot",
-      "NAME": {
+    "GLOBAL_BOT_BADGE": "System",
-        "LABEL": "Bot name",
+    "AVATAR": {
-        "PLACEHOLDER": "Name your bot.",
+      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-        "ERROR": "Bot name is required."
+      "ERROR_DELETE": "Error deleting bot avatar, please try again"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Bot description",
-        "PLACEHOLDER": "What does this bot do?"
-      },
-      "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
-      },
-      "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
@@ -32,7 +22,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Configure new bot",
+      "TITLE": "Add Bot",
       "CANCEL_BUTTON_TEXT": "Отмени",
       "API": {
         "SUCCESS_MESSAGE": "Bot added successfully.",
@@ -40,16 +30,22 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
       "LOADING": "Fetching bots...",
-      "TYPE": "Bot type"
+      "TABLE_HEADER": {
+        "DETAILS": "Bot Details",
+        "URL": "Webhook URL"
+      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Изтрий",
       "TITLE": "Delete bot",
-      "SUBMIT": "Изтрий",
+      "CONFIRM": {
-      "CANCEL_BUTTON_TEXT": "Отмени",
+        "TITLE": "Потвърди изтриването",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
+        "MESSAGE": "Are you sure you want to delete {name}?",
+        "YES": "Да, изтрий",
+        "NO": "Не, запази"
+      },
       "API": {
         "SUCCESS_MESSAGE": "Bot deleted successfully.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -57,17 +53,44 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Редактирай",
-      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
-      "CANCEL_BUTTON_TEXT": "Отмени",
       "API": {
         "SUCCESS_MESSAGE": "Bot updated successfully.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "FORM": {
+      "AVATAR": {
+        "LABEL": "Bot avatar"
+      },
+      "NAME": {
+        "LABEL": "Bot name",
+        "PLACEHOLDER": "Enter bot name",
+        "REQUIRED": "Bot name is required"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Описание",
+        "PLACEHOLDER": "What does this bot do?"
+      },
+      "WEBHOOK_URL": {
+        "LABEL": "Webhook URL",
+        "PLACEHOLDER": "https://example.com/webhook",
+        "REQUIRED": "Webhook URL is required"
+      },
+      "ERRORS": {
+        "NAME": "Bot name is required",
+        "URL": "Webhook URL is required",
+        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+      },
+      "CANCEL": "Отмени",
+      "CREATE": "Create Bot",
+      "UPDATE": "Update Bot"
+    },
+    "WEBHOOK": {
+      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot",
+      "WEBHOOK": "Webhook bot"
-      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/automation.json

@@ -126,6 +126,44 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "Нито един"
+    "NONE_OPTION": "Нито един",
+    "EVENTS": {
+      "CONVERSATION_CREATED": "Conversation Created",
+      "CONVERSATION_UPDATED": "Conversation Updated",
+      "MESSAGE_CREATED": "Message Created",
+      "CONVERSATION_OPENED": "Conversation Opened"
+    },
+    "ACTIONS": {
+      "ASSIGN_AGENT": "Assign to Agent",
+      "ASSIGN_TEAM": "Assign a Team",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Заглушаване на разговора",
+      "SNOOZE_CONVERSATION": "Snooze Conversation",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_SLA": "Add SLA"
+    },
+    "ATTRIBUTES": {
+      "MESSAGE_TYPE": "Message Type",
+      "MESSAGE_CONTAINS": "Message Contains",
+      "EMAIL": "Email",
+      "INBOX": "Входяща кутия",
+      "CONVERSATION_LANGUAGE": "Conversation Language",
+      "PHONE_NUMBER": "Phone Number",
+      "STATUS": "Статус",
+      "BROWSER_LANGUAGE": "Език на браузъра",
+      "MAIL_SUBJECT": "Email Subject",
+      "COUNTRY_NAME": "Държава",
+      "REFERER_LINK": "Referrer Link",
+      "ASSIGNEE_NAME": "Assignee",
+      "TEAM_NAME": "Team",
+      "PRIORITY": "Priority"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -544,6 +544,9 @@
         "WROTE": "wrote",
         "YOU": "You",
         "SAVE": "Save note",
+        "EXPAND": "Expand",
+        "COLLAPSE": "Collapse",
+        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/bg/conversation.json

@@ -32,10 +32,12 @@
     "LOADING_CONVERSATIONS": "Loading Conversations",
     "CANNOT_REPLY": "You cannot reply due to",
     "24_HOURS_WINDOW": "24 hour message window restriction",
+    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
     "ASSIGN_TO_ME": "Assign to me",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "You are replying to:",
     "REMOVE_SELECTION": "Remove Selection",
     "DOWNLOAD": "Download",
@@ -293,6 +295,7 @@
       "CONVERSATION_ACTIONS": "Conversation Actions",
       "CONVERSATION_LABELS": "Етикети на разговора",
       "CONVERSATION_INFO": "Conversation Information",
+      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Contact Attributes",
       "PREVIOUS_CONVERSATION": "Предишни разговори",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/bg/generalSettings.json

@@ -1,5 +1,11 @@
 {
   "GENERAL_SETTINGS": {
+    "LIMIT_MESSAGES": {
+      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
+      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
+      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
+      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+    },
     "TITLE": "Account settings",
     "SUBMIT": "Update settings",
     "BACK": "Back",
@@ -8,6 +14,26 @@
       "ERROR": "Could not update settings, try again!",
       "SUCCESS": "Successfully updated account settings"
     },
+    "ACCOUNT_DELETE_SECTION": {
+      "TITLE": "Delete your Account",
+      "NOTE": "Once you delete your account, all your data will be deleted.",
+      "BUTTON_TEXT": "Delete Your Account",
+      "CONFIRM": {
+        "TITLE": "Delete Account",
+        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+        "BUTTON_TEXT": "Изтрий",
+        "DISMISS": "Отмени",
+        "PLACE_HOLDER": "Please type {accountName} to confirm"
+      },
+      "SUCCESS": "Account marked for deletion",
+      "FAILURE": "Could not delete account, try again!",
+      "SCHEDULED_DELETION": {
+        "TITLE": "Account Scheduled for Deletion",
+        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
+        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
+        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+      }
+    },
     "FORM": {
       "ERROR": "Please fix form errors",
       "GENERAL_SECTION": {
@@ -51,6 +77,7 @@
     "UPDATE_CHATWOOT": "An update {latestChatwootVersion} for Chatwoot is available. Please update your instance.",
     "LEARN_MORE": "Learn more",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/bg/helpCenter.json

@@ -696,7 +696,8 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug is required"
+        "ERROR": "Slug is required",
+        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -43,7 +43,17 @@
         "INBOX_NAME": "Inbox Name",
         "ADD_NAME": "Add a name for your inbox",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "Pick a value"
+        "PICK_A_VALUE": "Pick a value",
+        "CREATE_INBOX": "Create Inbox"
+      },
+      "INSTAGRAM": {
+        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
+        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
+        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
+        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
+        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
+        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
+        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "To add your Twitter profile as a channel, you need to authenticate your Twitter Profile by clicking on 'Sign in with Twitter' ",
@@ -753,7 +763,8 @@
       "EMAIL": "Имейл",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "API Channel"
+      "API": "API Channel",
+      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -329,12 +329,21 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Изпрати съобщение...",
+      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "You",
       "USE": "Use this",
       "RESET": "Reset",
       "SELECT_ASSISTANT": "Select Assistant"
     },
+    "PLAYGROUND": {
+      "USER": "You",
+      "ASSISTANT": "Assistant",
+      "MESSAGE_PLACEHOLDER": "Напишете вашето съобщение...",
+      "HEADER": "Playground",
+      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
+      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
+    },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
       "AVAILABLE_ON": "Captain is not available on the free plan.",
@@ -373,20 +382,41 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
+        "UPDATE": "Update",
+        "SECTIONS": {
+          "BASIC_INFO": "Basic Information",
+          "SYSTEM_MESSAGES": "System Messages",
+          "INSTRUCTIONS": "Instructions",
+          "FEATURES": "Features",
+          "TOOLS": "Tools "
+        },
         "NAME": {
-          "LABEL": "Assistant Name",
+          "LABEL": "Име",
-          "PLACEHOLDER": "Enter a name for the assistant",
+          "PLACEHOLDER": "Enter assistant name"
-          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Assistant Description",
+          "LABEL": "Описание",
-          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "PLACEHOLDER": "Enter assistant description"
-          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "PLACEHOLDER": "Enter product name"
-          "ERROR": "The product name is required"
+        },
+        "WELCOME_MESSAGE": {
+          "LABEL": "Welcome Message",
+          "PLACEHOLDER": "Enter welcome message"
+        },
+        "HANDOFF_MESSAGE": {
+          "LABEL": "Handoff Message",
+          "PLACEHOLDER": "Enter handoff message"
+        },
+        "RESOLUTION_MESSAGE": {
+          "LABEL": "Resolution Message",
+          "PLACEHOLDER": "Enter resolution message"
+        },
+        "INSTRUCTIONS": {
+          "LABEL": "Instructions",
+          "PLACEHOLDER": "Enter instructions for the assistant"
         },
         "FEATURES": {
           "TITLE": "Features",
@@ -397,7 +427,8 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/bg/macros.json

@@ -83,6 +83,22 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
+    },
+    "ACTIONS": {
+      "ASSIGN_TEAM": "Assign a Team",
+      "ASSIGN_AGENT": "Assign an Agent",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Заглушаване на разговора",
+      "SNOOZE_CONVERSATION": "Snooze Conversation",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_PRIVATE_NOTE": "Add a Private Note",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/settings.json

@@ -387,7 +387,8 @@
         "LABEL": "Име на фирма",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Изпращане"
+      "SUBMIT": "Изпращане",
+      "CANCEL": "Отмени"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/ca/agentBots.json

@@ -2,23 +2,13 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "S'està carregant l'editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "CSML_BOT_EDITOR": {
+    "GLOBAL_BOT": "System bot",
-      "NAME": {
+    "GLOBAL_BOT_BADGE": "Sistema",
-        "LABEL": "Nom del bot",
+    "AVATAR": {
-        "PLACEHOLDER": "Anomena el teu bot.",
+      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-        "ERROR": "El nom del bot és obligatori."
+      "ERROR_DELETE": "Error deleting bot avatar, please try again"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Descripció del bot",
-        "PLACEHOLDER": "Què fa aquest bot?"
-      },
-      "BOT_CONFIG": {
-        "ERROR": "Introdueix la configuració del bot CSML més amunt.",
-        "API_ERROR": "La vostra configuració CSML no és vàlida. Arregla-ho i torna-ho a provar."
-      },
-      "SUBMIT": "Valida i desa"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Selecciona un bot d'agent",
@@ -32,7 +22,7 @@
       "SELECT_PLACEHOLDER": "Selecciona el bot"
     },
     "ADD": {
-      "TITLE": "Configura el nou bot",
+      "TITLE": "Add Bot",
       "CANCEL_BUTTON_TEXT": "Cancel·la",
       "API": {
         "SUCCESS_MESSAGE": "Bot afegit correctament.",
@@ -40,16 +30,22 @@
       }
     },
     "LIST": {
-      "404": "No s'han trobat bots. Pots crear un bot fent clic al botó \"Configura un bot nou\" ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
       "LOADING": "S'estan obtenint bots...",
-      "TYPE": "Tipus de bot"
+      "TABLE_HEADER": {
+        "DETAILS": "Bot Details",
+        "URL": "URL del webhook"
+      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Esborrar",
       "TITLE": "Suprimeix el bot",
-      "SUBMIT": "Esborrar",
+      "CONFIRM": {
-      "CANCEL_BUTTON_TEXT": "Cancel·la",
+        "TITLE": "Confirma l'esborrat",
-      "DESCRIPTION": "Estàs segur que vols suprimir aquest bot? Aquesta acció és irreversible.",
+        "MESSAGE": "Are you sure you want to delete {name}?",
+        "YES": "Si, esborra",
+        "NO": "No, segueix"
+      },
       "API": {
         "SUCCESS_MESSAGE": "S'ha esborrat el bot correctament.",
         "ERROR_MESSAGE": "No s'ha pogut eliminar el bot. Torneu-ho a provar més endavant."
@@ -57,17 +53,44 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Edita",
-      "LOADING": "S'estan obtenint bots...",
       "TITLE": "Edita el bot",
-      "CANCEL_BUTTON_TEXT": "Cancel·la",
       "API": {
         "SUCCESS_MESSAGE": "Bot actualitzat correctament.",
         "ERROR_MESSAGE": "No s'ha pogut actualitzar el bot. Torneu-ho a provar."
       }
     },
+    "FORM": {
+      "AVATAR": {
+        "LABEL": "Bot avatar"
+      },
+      "NAME": {
+        "LABEL": "Nom del bot",
+        "PLACEHOLDER": "Enter bot name",
+        "REQUIRED": "El nom del bot és obligatori"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Descripció",
+        "PLACEHOLDER": "Què fa aquest bot?"
+      },
+      "WEBHOOK_URL": {
+        "LABEL": "URL del webhook",
+        "PLACEHOLDER": "https://example.com/webhook",
+        "REQUIRED": "Webhook URL is required"
+      },
+      "ERRORS": {
+        "NAME": "El nom del bot és obligatori",
+        "URL": "Webhook URL is required",
+        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+      },
+      "CANCEL": "Cancel·la",
+      "CREATE": "Create Bot",
+      "UPDATE": "Update Bot"
+    },
+    "WEBHOOK": {
+      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot",
+      "WEBHOOK": "Webhook bot"
-      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/automation.json

@@ -126,6 +126,44 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "Ningú"
+    "NONE_OPTION": "Ningú",
+    "EVENTS": {
+      "CONVERSATION_CREATED": "Conversa Creada",
+      "CONVERSATION_UPDATED": "Conversa Actualitzada",
+      "MESSAGE_CREATED": "Message Created",
+      "CONVERSATION_OPENED": "Conversation Opened"
+    },
+    "ACTIONS": {
+      "ASSIGN_AGENT": "Assign to Agent",
+      "ASSIGN_TEAM": "Assign a Team",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Silencia la conversa",
+      "SNOOZE_CONVERSATION": "Posposa la conversa",
+      "RESOLVE_CONVERSATION": "Resol la conversa",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Canvia la prioritat",
+      "ADD_SLA": "Afegeix SLA"
+    },
+    "ATTRIBUTES": {
+      "MESSAGE_TYPE": "Message Type",
+      "MESSAGE_CONTAINS": "Message Contains",
+      "EMAIL": "Correu electrònic",
+      "INBOX": "Safata d'entrada",
+      "CONVERSATION_LANGUAGE": "Conversation Language",
+      "PHONE_NUMBER": "Número de telèfon",
+      "STATUS": "Estat",
+      "BROWSER_LANGUAGE": "Idioma del navegador",
+      "MAIL_SUBJECT": "Email Subject",
+      "COUNTRY_NAME": "País",
+      "REFERER_LINK": "Referrer Link",
+      "ASSIGNEE_NAME": "Cessionari",
+      "TEAM_NAME": "Equip",
+      "PRIORITY": "Prioritat"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ca/contact.json

@@ -544,6 +544,9 @@
         "WROTE": "va escriure",
         "YOU": "Tu",
         "SAVE": "Save note",
+        "EXPAND": "Expandeix",
+        "COLLAPSE": "Collapse",
+        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -32,10 +32,12 @@
     "LOADING_CONVERSATIONS": "S'estan carregant les converses",
     "CANNOT_REPLY": "No pots respondre degut a",
     "24_HOURS_WINDOW": "Restricció de finestra de missatges de 24 hores",
+    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "Aquesta conversa no està assignada a tu. Vols assignar-te-la?",
     "ASSIGN_TO_ME": "Assigna'm",
     "TWILIO_WHATSAPP_CAN_REPLY": "Només pots respondre a aquesta conversa mitjançant una plantilla de missatge a causa de",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "Restricció de finestra de missatges de 24 hores",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "Estas responent a:",
     "REMOVE_SELECTION": "Elimina la selecció",
     "DOWNLOAD": "Descarrega",
@@ -293,6 +295,7 @@
       "CONVERSATION_ACTIONS": "Accions de conversa",
       "CONVERSATION_LABELS": "Etiquetes de converses",
       "CONVERSATION_INFO": "Informació de la conversa",
+      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Atributs de contacte",
       "PREVIOUS_CONVERSATION": "Converses prèvies",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/ca/generalSettings.json

@@ -1,5 +1,11 @@
 {
   "GENERAL_SETTINGS": {
+    "LIMIT_MESSAGES": {
+      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
+      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
+      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
+      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+    },
     "TITLE": "Configuració del compte",
     "SUBMIT": "Actualització de la configuració",
     "BACK": "Enrere",
@@ -8,6 +14,26 @@
       "ERROR": "No s'ha pogut actualitzar la configuració, torna-ho a provar!",
       "SUCCESS": "La configuració del compte s'ha actualitzat correctament"
     },
+    "ACCOUNT_DELETE_SECTION": {
+      "TITLE": "Delete your Account",
+      "NOTE": "Once you delete your account, all your data will be deleted.",
+      "BUTTON_TEXT": "Delete Your Account",
+      "CONFIRM": {
+        "TITLE": "Delete Account",
+        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+        "BUTTON_TEXT": "Esborrar",
+        "DISMISS": "Cancel·la",
+        "PLACE_HOLDER": "Escriu {accountName} per confirmar"
+      },
+      "SUCCESS": "Account marked for deletion",
+      "FAILURE": "Could not delete account, try again!",
+      "SCHEDULED_DELETION": {
+        "TITLE": "Account Scheduled for Deletion",
+        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
+        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
+        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+      }
+    },
     "FORM": {
       "ERROR": "Corregiu els errors del formulari",
       "GENERAL_SECTION": {
@@ -51,6 +77,7 @@
     "UPDATE_CHATWOOT": "L'actualització {latestChatwootVersion} per Chatwoot està disponible. Si us plau, actualitza l'instancia.",
     "LEARN_MORE": "Aprèn més",
     "PAYMENT_PENDING": "El teu pagament està pendent. Actualitzeu la vostra informació de pagament per continuar utilitzant Chatwoot",
+    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "El teu compte ha superat els límits d'ús, actualitza el pla per continuar utilitzant Chatwoot",
     "OPEN_BILLING": "Obrir facturació"
   },

app/javascript/dashboard/i18n/locale/ca/helpCenter.json

@@ -696,7 +696,8 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "El slug és obligatori"
+        "ERROR": "El slug és obligatori",
+        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -43,7 +43,17 @@
         "INBOX_NAME": "Nom de la safata d'entrada",
         "ADD_NAME": "Afegeix un nom per a la safata d'entrada",
         "PICK_NAME": "Tria un nom per a la teva safata d'entrada",
-        "PICK_A_VALUE": "Tria un valor"
+        "PICK_A_VALUE": "Tria un valor",
+        "CREATE_INBOX": "Crear safata d'entrada"
+      },
+      "INSTAGRAM": {
+        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
+        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
+        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
+        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
+        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
+        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
+        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "Per afegir el teu perfil de Twitter com a canal, has d'autentificar el vostre perfil de Twitter fent clic a 'Inicieu la sessió amb Twitter' ",
@@ -753,7 +763,8 @@
       "EMAIL": "Correu electrònic",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "Canal de l'API"
+      "API": "Canal de l'API",
+      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/integrations.json

@@ -329,12 +329,21 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Envia missatge...",
+      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "Tu",
       "USE": "Use this",
       "RESET": "Reset",
       "SELECT_ASSISTANT": "Select Assistant"
     },
+    "PLAYGROUND": {
+      "USER": "Tu",
+      "ASSISTANT": "Assistant",
+      "MESSAGE_PLACEHOLDER": "Escriu el missatge...",
+      "HEADER": "Playground",
+      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
+      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
+    },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
       "AVAILABLE_ON": "Captain is not available on the free plan.",
@@ -373,20 +382,41 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
+        "UPDATE": "Actualitza",
+        "SECTIONS": {
+          "BASIC_INFO": "Basic Information",
+          "SYSTEM_MESSAGES": "System Messages",
+          "INSTRUCTIONS": "Instructions",
+          "FEATURES": "Característiques",
+          "TOOLS": "Tools "
+        },
         "NAME": {
-          "LABEL": "Assistant Name",
+          "LABEL": "Nom",
-          "PLACEHOLDER": "Enter a name for the assistant",
+          "PLACEHOLDER": "Enter assistant name"
-          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Assistant Description",
+          "LABEL": "Descripció",
-          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "PLACEHOLDER": "Enter assistant description"
-          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "PLACEHOLDER": "Enter product name"
-          "ERROR": "The product name is required"
+        },
+        "WELCOME_MESSAGE": {
+          "LABEL": "Welcome Message",
+          "PLACEHOLDER": "Enter welcome message"
+        },
+        "HANDOFF_MESSAGE": {
+          "LABEL": "Handoff Message",
+          "PLACEHOLDER": "Enter handoff message"
+        },
+        "RESOLUTION_MESSAGE": {
+          "LABEL": "Resolution Message",
+          "PLACEHOLDER": "Enter resolution message"
+        },
+        "INSTRUCTIONS": {
+          "LABEL": "Instructions",
+          "PLACEHOLDER": "Enter instructions for the assistant"
         },
         "FEATURES": {
           "TITLE": "Característiques",
@@ -397,7 +427,8 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/ca/macros.json

@@ -83,6 +83,22 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
+    },
+    "ACTIONS": {
+      "ASSIGN_TEAM": "Assign a Team",
+      "ASSIGN_AGENT": "Assign an Agent",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Silencia la conversa",
+      "SNOOZE_CONVERSATION": "Posposa la conversa",
+      "RESOLVE_CONVERSATION": "Resol la conversa",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Canvia la prioritat",
+      "ADD_PRIVATE_NOTE": "Add a Private Note",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -387,7 +387,8 @@
         "LABEL": "Nom de la companyia",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Envia"
+      "SUBMIT": "Envia",
+      "CANCEL": "Cancel·la"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/cs/agentBots.json

@@ -2,23 +2,13 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "CSML_BOT_EDITOR": {
+    "GLOBAL_BOT": "System bot",
-      "NAME": {
+    "GLOBAL_BOT_BADGE": "System",
-        "LABEL": "Bot name",
+    "AVATAR": {
-        "PLACEHOLDER": "Name your bot.",
+      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-        "ERROR": "Bot name is required."
+      "ERROR_DELETE": "Error deleting bot avatar, please try again"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Bot description",
-        "PLACEHOLDER": "What does this bot do?"
-      },
-      "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
-      },
-      "SUBMIT": "Validate and save"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
@@ -32,7 +22,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Configure new bot",
+      "TITLE": "Add Bot",
       "CANCEL_BUTTON_TEXT": "Zrušit",
       "API": {
         "SUCCESS_MESSAGE": "Bot added successfully.",
@@ -40,16 +30,22 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
       "LOADING": "Fetching bots...",
-      "TYPE": "Bot type"
+      "TABLE_HEADER": {
+        "DETAILS": "Bot Details",
+        "URL": "URL webového háčku"
+      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Vymazat",
       "TITLE": "Delete bot",
-      "SUBMIT": "Vymazat",
+      "CONFIRM": {
-      "CANCEL_BUTTON_TEXT": "Zrušit",
+        "TITLE": "Potvrdit odstranění",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
+        "MESSAGE": "Are you sure you want to delete {name}?",
+        "YES": "Ano, odstranit",
+        "NO": "Ne, zachovat"
+      },
       "API": {
         "SUCCESS_MESSAGE": "Bot deleted successfully.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -57,17 +53,44 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Upravit",
-      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
-      "CANCEL_BUTTON_TEXT": "Zrušit",
       "API": {
         "SUCCESS_MESSAGE": "Bot updated successfully.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "FORM": {
+      "AVATAR": {
+        "LABEL": "Bot avatar"
+      },
+      "NAME": {
+        "LABEL": "Bot name",
+        "PLACEHOLDER": "Enter bot name",
+        "REQUIRED": "Bot name is required"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Description",
+        "PLACEHOLDER": "What does this bot do?"
+      },
+      "WEBHOOK_URL": {
+        "LABEL": "URL webového háčku",
+        "PLACEHOLDER": "https://example.com/webhook",
+        "REQUIRED": "Webhook URL is required"
+      },
+      "ERRORS": {
+        "NAME": "Bot name is required",
+        "URL": "Webhook URL is required",
+        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+      },
+      "CANCEL": "Zrušit",
+      "CREATE": "Create Bot",
+      "UPDATE": "Update Bot"
+    },
+    "WEBHOOK": {
+      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot",
+      "WEBHOOK": "Webhook bot"
-      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/automation.json

@@ -126,6 +126,44 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "Nic"
+    "NONE_OPTION": "Nic",
+    "EVENTS": {
+      "CONVERSATION_CREATED": "Conversation Created",
+      "CONVERSATION_UPDATED": "Conversation Updated",
+      "MESSAGE_CREATED": "Zpráva vytvořena",
+      "CONVERSATION_OPENED": "Konverzace otevřena"
+    },
+    "ACTIONS": {
+      "ASSIGN_AGENT": "Přiřadit agentovi",
+      "ASSIGN_TEAM": "Přiřadit tým",
+      "ADD_LABEL": "Přidat štítek",
+      "REMOVE_LABEL": "Odebrat štítek",
+      "SEND_EMAIL_TO_TEAM": "Poslat e-mail týmu",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Ztlumit konverzaci",
+      "SNOOZE_CONVERSATION": "Snooze Conversation",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
+      "SEND_ATTACHMENT": "Odeslat přílohu",
+      "SEND_MESSAGE": "Odeslat zprávu",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_SLA": "Add SLA"
+    },
+    "ATTRIBUTES": {
+      "MESSAGE_TYPE": "Typ zprávy",
+      "MESSAGE_CONTAINS": "Zpráva obsahuje",
+      "EMAIL": "E-mailová adresa",
+      "INBOX": "Inbox",
+      "CONVERSATION_LANGUAGE": "Jazyk konverzace",
+      "PHONE_NUMBER": "Telefonní číslo",
+      "STATUS": "Stav",
+      "BROWSER_LANGUAGE": "Browser Language",
+      "MAIL_SUBJECT": "Předmět e-mailu",
+      "COUNTRY_NAME": "Země",
+      "REFERER_LINK": "Referrer Link",
+      "ASSIGNEE_NAME": "Assignee",
+      "TEAM_NAME": "Team",
+      "PRIORITY": "Priority"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -544,6 +544,9 @@
         "WROTE": "wrote",
         "YOU": "Vy",
         "SAVE": "Save note",
+        "EXPAND": "Expand",
+        "COLLAPSE": "Collapse",
+        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -32,10 +32,12 @@
     "LOADING_CONVERSATIONS": "Načítání konverzací",
     "CANNOT_REPLY": "Nemůžete odpovědět z důvodu",
     "24_HOURS_WINDOW": "24 hodinové omezení okna",
+    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "Tato konverzace vám není přiřazena. Chcete si přiřadit tuto konverzaci?",
     "ASSIGN_TO_ME": "Přiřadit mi",
     "TWILIO_WHATSAPP_CAN_REPLY": "Na tuto konverzaci můžete odpovědět pouze pomocí šablony zprávy z důvodu",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hodinové omezení okna",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "Odpovídáte uživateli:",
     "REMOVE_SELECTION": "Odstranit výběr",
     "DOWNLOAD": "Stáhnout",
@@ -293,6 +295,7 @@
       "CONVERSATION_ACTIONS": "Akce konverzace",
       "CONVERSATION_LABELS": "Štítky konverzace",
       "CONVERSATION_INFO": "Informace o konverzaci",
+      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Atributy kontaktu",
       "PREVIOUS_CONVERSATION": "Předchozí konverzace",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/cs/generalSettings.json

@@ -1,5 +1,11 @@
 {
   "GENERAL_SETTINGS": {
+    "LIMIT_MESSAGES": {
+      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
+      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
+      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
+      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+    },
     "TITLE": "Nastavení účtu",
     "SUBMIT": "Aktualizovat nastavení",
     "BACK": "Zpět",
@@ -8,6 +14,26 @@
       "ERROR": "Nelze aktualizovat nastavení, zkuste to znovu!",
       "SUCCESS": "Nastavení účtu bylo úspěšně aktualizováno"
     },
+    "ACCOUNT_DELETE_SECTION": {
+      "TITLE": "Odstranit účet",
+      "NOTE": "Once you delete your account, all your data will be deleted.",
+      "BUTTON_TEXT": "Odstranit účet",
+      "CONFIRM": {
+        "TITLE": "Odstranit účet",
+        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+        "BUTTON_TEXT": "Vymazat",
+        "DISMISS": "Zrušit",
+        "PLACE_HOLDER": "Please type {accountName} to confirm"
+      },
+      "SUCCESS": "Account marked for deletion",
+      "FAILURE": "Účet nelze odstranit, zkuste to znovu!",
+      "SCHEDULED_DELETION": {
+        "TITLE": "Account Scheduled for Deletion",
+        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
+        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
+        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+      }
+    },
     "FORM": {
       "ERROR": "Opravte chyby formuláře",
       "GENERAL_SECTION": {
@@ -51,6 +77,7 @@
     "UPDATE_CHATWOOT": "Je dostupná aktualizace {latestChatwootVersion} pro Chatwoot. Aktualizujte prosím svou instanci.",
     "LEARN_MORE": "Learn more",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/cs/helpCenter.json

@@ -696,7 +696,8 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug is required"
+        "ERROR": "Slug is required",
+        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -43,7 +43,17 @@
         "INBOX_NAME": "Název schránky",
         "ADD_NAME": "Zadejte název schránky",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "Vyberte hodnotu"
+        "PICK_A_VALUE": "Vyberte hodnotu",
+        "CREATE_INBOX": "Vytvořit doručenou poštu"
+      },
+      "INSTAGRAM": {
+        "CONTINUE_WITH_INSTAGRAM": "Pokračovat pomocí Instagramu",
+        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Připojte svůj Instagram profil",
+        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
+        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
+        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
+        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
+        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "Chcete-li přidat svůj Twitter profil jako kanál, musíte ověřit svůj Twitter profil kliknutím na tlačítko 'Přihlásit se přes Twitter' ",
@@ -753,7 +763,8 @@
       "EMAIL": "E-mailová adresa",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "API Channel"
+      "API": "API Channel",
+      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/integrations.json

@@ -329,12 +329,21 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send message...",
+      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "Vy",
       "USE": "Use this",
       "RESET": "Reset",
       "SELECT_ASSISTANT": "Select Assistant"
     },
+    "PLAYGROUND": {
+      "USER": "Vy",
+      "ASSISTANT": "Assistant",
+      "MESSAGE_PLACEHOLDER": "Zde začněte psát...",
+      "HEADER": "Playground",
+      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
+      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
+    },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
       "AVAILABLE_ON": "Captain is not available on the free plan.",
@@ -373,20 +382,41 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
+        "UPDATE": "Aktualizovat",
+        "SECTIONS": {
+          "BASIC_INFO": "Basic Information",
+          "SYSTEM_MESSAGES": "System Messages",
+          "INSTRUCTIONS": "Instructions",
+          "FEATURES": "Funkce",
+          "TOOLS": "Tools "
+        },
         "NAME": {
-          "LABEL": "Assistant Name",
+          "LABEL": "Název",
-          "PLACEHOLDER": "Enter a name for the assistant",
+          "PLACEHOLDER": "Enter assistant name"
-          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Assistant Description",
+          "LABEL": "Description",
-          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "PLACEHOLDER": "Enter assistant description"
-          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "PLACEHOLDER": "Enter product name"
-          "ERROR": "The product name is required"
+        },
+        "WELCOME_MESSAGE": {
+          "LABEL": "Welcome Message",
+          "PLACEHOLDER": "Enter welcome message"
+        },
+        "HANDOFF_MESSAGE": {
+          "LABEL": "Handoff Message",
+          "PLACEHOLDER": "Enter handoff message"
+        },
+        "RESOLUTION_MESSAGE": {
+          "LABEL": "Resolution Message",
+          "PLACEHOLDER": "Enter resolution message"
+        },
+        "INSTRUCTIONS": {
+          "LABEL": "Instructions",
+          "PLACEHOLDER": "Enter instructions for the assistant"
         },
         "FEATURES": {
           "TITLE": "Funkce",
@@ -397,7 +427,8 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/cs/macros.json

@@ -83,6 +83,22 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
+    },
+    "ACTIONS": {
+      "ASSIGN_TEAM": "Přiřadit tým",
+      "ASSIGN_AGENT": "Přiřadit agenta",
+      "ADD_LABEL": "Přidat štítek",
+      "REMOVE_LABEL": "Odebrat štítek",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Ztlumit konverzaci",
+      "SNOOZE_CONVERSATION": "Snooze Conversation",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "SEND_ATTACHMENT": "Odeslat přílohu",
+      "SEND_MESSAGE": "Odeslat zprávu",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_PRIVATE_NOTE": "Přidat soukromou poznámku",
+      "SEND_WEBHOOK_EVENT": "Poslat událost webhook"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -387,7 +387,8 @@
         "LABEL": "Název společnosti",
         "PLACEHOLDER": "Wayne podniky"
       },
-      "SUBMIT": "Odeslat"
+      "SUBMIT": "Odeslat",
+      "CANCEL": "Zrušit"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/da/agentBots.json

@@ -2,23 +2,13 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "CSML_BOT_EDITOR": {
+    "GLOBAL_BOT": "System bot",
-      "NAME": {
+    "GLOBAL_BOT_BADGE": "System",
-        "LABEL": "Bot name",
+    "AVATAR": {
-        "PLACEHOLDER": "Name your bot.",
+      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-        "ERROR": "Bot navn er påkrævet."
+      "ERROR_DELETE": "Error deleting bot avatar, please try again"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Bot description",
-        "PLACEHOLDER": "Hvad gør denne bot?"
-      },
-      "BOT_CONFIG": {
-        "ERROR": "Please enter your CSML bot configuration above.",
-        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
-      },
-      "SUBMIT": "Bekræft og gem"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Select an agent bot",
@@ -32,7 +22,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Configure new bot",
+      "TITLE": "Add Bot",
       "CANCEL_BUTTON_TEXT": "Annuller",
       "API": {
         "SUCCESS_MESSAGE": "Bot added successfully.",
@@ -40,16 +30,22 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
       "LOADING": "Fetching bots...",
-      "TYPE": "Bot type"
+      "TABLE_HEADER": {
+        "DETAILS": "Bot Details",
+        "URL": "Webhook URL"
+      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Slet",
       "TITLE": "Delete bot",
-      "SUBMIT": "Slet",
+      "CONFIRM": {
-      "CANCEL_BUTTON_TEXT": "Annuller",
+        "TITLE": "Bekræft Sletning",
-      "DESCRIPTION": "Are you sure you want to delete this bot? This action is irreversible.",
+        "MESSAGE": "Are you sure you want to delete {name}?",
+        "YES": "Ja, Slet",
+        "NO": "Nej, Behold"
+      },
       "API": {
         "SUCCESS_MESSAGE": "Bot deleted successfully.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -57,17 +53,44 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Rediger",
-      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
-      "CANCEL_BUTTON_TEXT": "Annuller",
       "API": {
         "SUCCESS_MESSAGE": "Bot updated successfully.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "FORM": {
+      "AVATAR": {
+        "LABEL": "Bot avatar"
+      },
+      "NAME": {
+        "LABEL": "Bot name",
+        "PLACEHOLDER": "Enter bot name",
+        "REQUIRED": "Bot navn er påkrævet"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Beskrivelse",
+        "PLACEHOLDER": "Hvad gør denne bot?"
+      },
+      "WEBHOOK_URL": {
+        "LABEL": "Webhook URL",
+        "PLACEHOLDER": "https://example.com/webhook",
+        "REQUIRED": "Webhook URL is required"
+      },
+      "ERRORS": {
+        "NAME": "Bot navn er påkrævet",
+        "URL": "Webhook URL is required",
+        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+      },
+      "CANCEL": "Annuller",
+      "CREATE": "Create Bot",
+      "UPDATE": "Update Bot"
+    },
+    "WEBHOOK": {
+      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot",
+      "WEBHOOK": "Webhook bot"
-      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/automation.json

@@ -126,6 +126,44 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "Ingen"
+    "NONE_OPTION": "Ingen",
+    "EVENTS": {
+      "CONVERSATION_CREATED": "Samtale Oprettet",
+      "CONVERSATION_UPDATED": "Samtale Opdateret",
+      "MESSAGE_CREATED": "Message Created",
+      "CONVERSATION_OPENED": "Conversation Opened"
+    },
+    "ACTIONS": {
+      "ASSIGN_AGENT": "Assign to Agent",
+      "ASSIGN_TEAM": "Assign a Team",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Gør Samtale Lydløs",
+      "SNOOZE_CONVERSATION": "Udsæt Samtale",
+      "RESOLVE_CONVERSATION": "Løs Samtale",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_SLA": "Add SLA"
+    },
+    "ATTRIBUTES": {
+      "MESSAGE_TYPE": "Message Type",
+      "MESSAGE_CONTAINS": "Message Contains",
+      "EMAIL": "E-mail",
+      "INBOX": "Indbakke",
+      "CONVERSATION_LANGUAGE": "Conversation Language",
+      "PHONE_NUMBER": "Telefonnummer",
+      "STATUS": "Status",
+      "BROWSER_LANGUAGE": "Browser Sprog",
+      "MAIL_SUBJECT": "Email Subject",
+      "COUNTRY_NAME": "Land",
+      "REFERER_LINK": "Referrer Link",
+      "ASSIGNEE_NAME": "Assignee",
+      "TEAM_NAME": "Team",
+      "PRIORITY": "Priority"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -544,6 +544,9 @@
         "WROTE": "wrote",
         "YOU": "Dig",
         "SAVE": "Save note",
+        "EXPAND": "Expand",
+        "COLLAPSE": "Collapse",
+        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },

app/javascript/dashboard/i18n/locale/da/conversation.json

@@ -32,10 +32,12 @@
     "LOADING_CONVERSATIONS": "Indlæser Samtaler",
     "CANNOT_REPLY": "Du kan ikke svare på grund af",
     "24_HOURS_WINDOW": "24 timers beskedvindue begrænsning",
+    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "Denne samtale er ikke tildelt dig. Vil du tildele denne samtale til dig selv?",
     "ASSIGN_TO_ME": "Tildel til mig",
     "TWILIO_WHATSAPP_CAN_REPLY": "Du kan kun svare på denne samtale ved hjælp af en skabelon besked på grund af",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 timers beskedvindue begrænsning",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "Du svarer til:",
     "REMOVE_SELECTION": "Fjern Markering",
     "DOWNLOAD": "Download",
@@ -293,6 +295,7 @@
       "CONVERSATION_ACTIONS": "Samtale Handlinger",
       "CONVERSATION_LABELS": "Samtale Etiketter",
       "CONVERSATION_INFO": "Samtale Information",
+      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Kontakt Attributter",
       "PREVIOUS_CONVERSATION": "Tidligere Samtaler",
       "MACROS": "Macros",

app/javascript/dashboard/i18n/locale/da/generalSettings.json

@@ -1,5 +1,11 @@
 {
   "GENERAL_SETTINGS": {
+    "LIMIT_MESSAGES": {
+      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
+      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
+      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
+      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+    },
     "TITLE": "Kontoindstillinger",
     "SUBMIT": "Opdater indstillinger",
     "BACK": "Tilbage",
@@ -8,6 +14,26 @@
       "ERROR": "Kunne ikke opdatere indstillinger, prøv igen!",
       "SUCCESS": "Kontoindstillinger blev opdateret"
     },
+    "ACCOUNT_DELETE_SECTION": {
+      "TITLE": "Delete your Account",
+      "NOTE": "Once you delete your account, all your data will be deleted.",
+      "BUTTON_TEXT": "Delete Your Account",
+      "CONFIRM": {
+        "TITLE": "Delete Account",
+        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+        "BUTTON_TEXT": "Slet",
+        "DISMISS": "Annuller",
+        "PLACE_HOLDER": "Skriv venligst {accountName} for at bekræfte"
+      },
+      "SUCCESS": "Account marked for deletion",
+      "FAILURE": "Could not delete account, try again!",
+      "SCHEDULED_DELETION": {
+        "TITLE": "Account Scheduled for Deletion",
+        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
+        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
+        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+      }
+    },
     "FORM": {
       "ERROR": "Ret venligst formularfejl",
       "GENERAL_SECTION": {
@@ -51,6 +77,7 @@
     "UPDATE_CHATWOOT": "En opdatering {latestChatwootVersion} til Chatwoot er tilgængelig. Opdater venligst din instans.",
     "LEARN_MORE": "Lær mere",
     "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
     "OPEN_BILLING": "Open billing"
   },

app/javascript/dashboard/i18n/locale/da/helpCenter.json

@@ -696,7 +696,8 @@
       "SLUG": {
         "LABEL": "Snegl",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug er påkrævet"
+        "ERROR": "Slug er påkrævet",
+        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -43,7 +43,17 @@
         "INBOX_NAME": "Indbakke Navn",
         "ADD_NAME": "Tilføj et navn til din indbakke",
         "PICK_NAME": "Pick a Name for your Inbox",
-        "PICK_A_VALUE": "Vælg en værdi"
+        "PICK_A_VALUE": "Vælg en værdi",
+        "CREATE_INBOX": "Opret Indbakke"
+      },
+      "INSTAGRAM": {
+        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
+        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
+        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
+        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
+        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
+        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
+        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "For at tilføje din Twitter-profil som en kanal, skal du godkende din Twitter-profil ved at klikke på 'Log ind med Twitter' ",
@@ -753,7 +763,8 @@
       "EMAIL": "E-mail",
       "TELEGRAM": "Telegram",
       "LINE": "Line",
-      "API": "API Kanal"
+      "API": "API Kanal",
+      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/integrations.json

@@ -329,12 +329,21 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send besked...",
+      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain is thinking",
       "YOU": "Dig",
       "USE": "Use this",
       "RESET": "Reset",
       "SELECT_ASSISTANT": "Select Assistant"
     },
+    "PLAYGROUND": {
+      "USER": "Dig",
+      "ASSISTANT": "Assistant",
+      "MESSAGE_PLACEHOLDER": "Skriv din besked...",
+      "HEADER": "Playground",
+      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
+      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
+    },
     "PAYWALL": {
       "TITLE": "Upgrade to use Captain AI",
       "AVAILABLE_ON": "Captain is not available on the free plan.",
@@ -373,20 +382,41 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
+        "UPDATE": "Opdater",
+        "SECTIONS": {
+          "BASIC_INFO": "Basic Information",
+          "SYSTEM_MESSAGES": "System Messages",
+          "INSTRUCTIONS": "Instructions",
+          "FEATURES": "Funktioner",
+          "TOOLS": "Tools "
+        },
         "NAME": {
-          "LABEL": "Assistant Name",
+          "LABEL": "Navn",
-          "PLACEHOLDER": "Enter a name for the assistant",
+          "PLACEHOLDER": "Enter assistant name"
-          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Assistant Description",
+          "LABEL": "Beskrivelse",
-          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "PLACEHOLDER": "Enter assistant description"
-          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "PLACEHOLDER": "Enter product name"
-          "ERROR": "The product name is required"
+        },
+        "WELCOME_MESSAGE": {
+          "LABEL": "Welcome Message",
+          "PLACEHOLDER": "Enter welcome message"
+        },
+        "HANDOFF_MESSAGE": {
+          "LABEL": "Handoff Message",
+          "PLACEHOLDER": "Enter handoff message"
+        },
+        "RESOLUTION_MESSAGE": {
+          "LABEL": "Resolution Message",
+          "PLACEHOLDER": "Enter resolution message"
+        },
+        "INSTRUCTIONS": {
+          "LABEL": "Instructions",
+          "PLACEHOLDER": "Enter instructions for the assistant"
         },
         "FEATURES": {
           "TITLE": "Funktioner",
@@ -397,7 +427,8 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/da/macros.json

@@ -83,6 +83,22 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
+    },
+    "ACTIONS": {
+      "ASSIGN_TEAM": "Assign a Team",
+      "ASSIGN_AGENT": "Assign an Agent",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Gør Samtale Lydløs",
+      "SNOOZE_CONVERSATION": "Udsæt Samtale",
+      "RESOLVE_CONVERSATION": "Løs Samtale",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_PRIVATE_NOTE": "Add a Private Note",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -387,7 +387,8 @@
         "LABEL": "Virksomhedens Navn",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Send"
+      "SUBMIT": "Send",
+      "CANCEL": "Annuller"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/de/agentBots.json

@@ -2,23 +2,13 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Lade Editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "CSML_BOT_EDITOR": {
+    "GLOBAL_BOT": "System bot",
-      "NAME": {
+    "GLOBAL_BOT_BADGE": "System",
-        "LABEL": "Bot Name",
+    "AVATAR": {
-        "PLACEHOLDER": "Benenne den Bot.",
+      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-        "ERROR": "Bot Name ist erforderlich."
+      "ERROR_DELETE": "Error deleting bot avatar, please try again"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Bot Beschreibung",
-        "PLACEHOLDER": "Was macht dieser Bot?"
-      },
-      "BOT_CONFIG": {
-        "ERROR": "Bitte geben Sie Ihre CSML Bot-Konfiguration oben ein.",
-        "API_ERROR": "Deine CSML-Konfiguration ist ungültig, bitte korrigiere sie und versuche es erneut."
-      },
-      "SUBMIT": "Validieren und speichern"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Agenten-Bot auswählen",
@@ -32,7 +22,7 @@
       "SELECT_PLACEHOLDER": "Bot auswählen"
     },
     "ADD": {
-      "TITLE": "Neuen Bot konfigurieren",
+      "TITLE": "Add Bot",
       "CANCEL_BUTTON_TEXT": "Stornieren",
       "API": {
         "SUCCESS_MESSAGE": "Bot erfolgreich hinzugefügt.",
@@ -40,16 +30,22 @@
       }
     },
     "LIST": {
-      "404": "Keine Bots gefunden. Du kannst einen Bot erstellen, indem du auf den 'Neuen Bot konfigurieren' Knopf klickst ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
       "LOADING": "Bots werden geladen...",
-      "TYPE": "Bot-Typ"
+      "TABLE_HEADER": {
+        "DETAILS": "Bot Details",
+        "URL": "Webhook-URL"
+      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Löschen",
       "TITLE": "Bot löschen",
-      "SUBMIT": "Löschen",
+      "CONFIRM": {
-      "CANCEL_BUTTON_TEXT": "Stornieren",
+        "TITLE": "Löschung bestätigen",
-      "DESCRIPTION": "Sind Sie sicher, dass Sie diesen Bot löschen wollen? Diese Aktion kann nicht rückgängig gemacht werden.",
+        "MESSAGE": "Are you sure you want to delete {name}?",
+        "YES": "Ja, löschen",
+        "NO": "Nein, behalten"
+      },
       "API": {
         "SUCCESS_MESSAGE": "Bot erfolgreich gelöscht.",
         "ERROR_MESSAGE": "Der Bot konnte nicht gelöscht werden, bitte versuche es später erneut."
@@ -57,17 +53,44 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Bearbeiten",
-      "LOADING": "Bots werden geladen...",
       "TITLE": "Bot bearbeiten",
-      "CANCEL_BUTTON_TEXT": "Stornieren",
       "API": {
         "SUCCESS_MESSAGE": "Bot erfolgreich aktualisiert.",
         "ERROR_MESSAGE": "Der Bot konnte nicht aktualisiert werden, bitte versuche es später erneut."
       }
     },
+    "FORM": {
+      "AVATAR": {
+        "LABEL": "Bot avatar"
+      },
+      "NAME": {
+        "LABEL": "Bot Name",
+        "PLACEHOLDER": "Enter bot name",
+        "REQUIRED": "Bot Name ist erforderlich"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Beschreibung",
+        "PLACEHOLDER": "Was macht dieser Bot?"
+      },
+      "WEBHOOK_URL": {
+        "LABEL": "Webhook-URL",
+        "PLACEHOLDER": "https://example.com/webhook",
+        "REQUIRED": "Webhook URL is required"
+      },
+      "ERRORS": {
+        "NAME": "Bot Name ist erforderlich",
+        "URL": "Webhook URL is required",
+        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+      },
+      "CANCEL": "Stornieren",
+      "CREATE": "Create Bot",
+      "UPDATE": "Update Bot"
+    },
+    "WEBHOOK": {
+      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+    },
     "TYPES": {
-      "WEBHOOK": "Webhook Bot",
+      "WEBHOOK": "Webhook Bot"
-      "CSML": "CSML Bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/automation.json

@@ -126,6 +126,44 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "Mindestens eine Bedingung ist erforderlich",
       "ATLEAST_ONE_ACTION_REQUIRED": "Mindestens eine Aktion ist erforderlich"
     },
-    "NONE_OPTION": "Keine"
+    "NONE_OPTION": "Keine",
+    "EVENTS": {
+      "CONVERSATION_CREATED": "Konversation erstellt",
+      "CONVERSATION_UPDATED": "Konversation aktualisiert",
+      "MESSAGE_CREATED": "Message Created",
+      "CONVERSATION_OPENED": "Conversation Opened"
+    },
+    "ACTIONS": {
+      "ASSIGN_AGENT": "Assign to Agent",
+      "ASSIGN_TEAM": "Assign a Team",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Unterhaltung stummschalten",
+      "SNOOZE_CONVERSATION": "Snooze-Konversation",
+      "RESOLVE_CONVERSATION": "Unterhaltung als gelöst kennzeichnen",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Priorität ändern",
+      "ADD_SLA": "Add SLA"
+    },
+    "ATTRIBUTES": {
+      "MESSAGE_TYPE": "Message Type",
+      "MESSAGE_CONTAINS": "Message Contains",
+      "EMAIL": "E-Mail",
+      "INBOX": "Posteingang",
+      "CONVERSATION_LANGUAGE": "Conversation Language",
+      "PHONE_NUMBER": "Telefonnummer",
+      "STATUS": "Status",
+      "BROWSER_LANGUAGE": "Browsersprache",
+      "MAIL_SUBJECT": "Email Subject",
+      "COUNTRY_NAME": "Land",
+      "REFERER_LINK": "Referrer Link",
+      "ASSIGNEE_NAME": "Zugewiesener",
+      "TEAM_NAME": "Team",
+      "PRIORITY": "Priorität"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -544,6 +544,9 @@
         "WROTE": "schrieb",
         "YOU": "Sie",
         "SAVE": "Notiz speichern",
+        "EXPAND": "Erweitern",
+        "COLLAPSE": "Collapse",
+        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "Es gibt keine Notizen zu diesem Kontakt. Sie können eine Notiz hinzufügen, indem Sie diese in das obige Feld eingeben."
       }
     },

app/javascript/dashboard/i18n/locale/de/conversation.json

@@ -32,10 +32,12 @@
     "LOADING_CONVERSATIONS": "Gespräche laden",
     "CANNOT_REPLY": "Sie können nicht antworten, weil",
     "24_HOURS_WINDOW": "24-Stunden-Nachrichtenfenster-Beschränkung",
+    "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
     "NOT_ASSIGNED_TO_YOU": "Diese Konversation ist Ihnen nicht zugeordnet. Möchten Sie dieses Gespräch sich selbst zuordnen?",
     "ASSIGN_TO_ME": "Mir zuweisen",
     "TWILIO_WHATSAPP_CAN_REPLY": "Sie können auf diese Konversation nur mit einer Nachrichtenvorlage antworten wegen",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24-Stunden-Nachrichtenfenster-Beschränkung",
+    "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
     "REPLYING_TO": "Sie antworten auf:",
     "REMOVE_SELECTION": "Auswahl entfernen",
     "DOWNLOAD": "Herunterladen",
@@ -293,6 +295,7 @@
       "CONVERSATION_ACTIONS": "Konversationsaktionen",
       "CONVERSATION_LABELS": "Konversationslabels",
       "CONVERSATION_INFO": "Konversationsinformationen",
+      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Kontakt-Attribute",
       "PREVIOUS_CONVERSATION": "Vorherige Konversationen",
       "MACROS": "Makros",

app/javascript/dashboard/i18n/locale/de/generalSettings.json

@@ -1,5 +1,11 @@
 {
   "GENERAL_SETTINGS": {
+    "LIMIT_MESSAGES": {
+      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
+      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
+      "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
+      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+    },
     "TITLE": "Kontoeinstellungen",
     "SUBMIT": "Einstellungen aktualisieren",
     "BACK": "Zurück",
@@ -8,6 +14,26 @@
       "ERROR": "Einstellungen konnten nicht aktualisiert werden, versuchen Sie es erneut!",
       "SUCCESS": "Kontoeinstellungen erfolgreich aktualisiert"
     },
+    "ACCOUNT_DELETE_SECTION": {
+      "TITLE": "Delete your Account",
+      "NOTE": "Once you delete your account, all your data will be deleted.",
+      "BUTTON_TEXT": "Delete Your Account",
+      "CONFIRM": {
+        "TITLE": "Delete Account",
+        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+        "BUTTON_TEXT": "Löschen",
+        "DISMISS": "Stornieren",
+        "PLACE_HOLDER": "Bitte {accountName} zur Bestätigung eingeben"
+      },
+      "SUCCESS": "Account marked for deletion",
+      "FAILURE": "Could not delete account, try again!",
+      "SCHEDULED_DELETION": {
+        "TITLE": "Account Scheduled for Deletion",
+        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
+        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
+        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+      }
+    },
     "FORM": {
       "ERROR": "Bitte Formularfehler korrigieren",
       "GENERAL_SECTION": {
@@ -51,6 +77,7 @@
     "UPDATE_CHATWOOT": "Ein Update {latestChatwootVersion} für Chatwoot ist verfügbar. Bitte aktualisieren Sie Ihre Instanz.",
     "LEARN_MORE": "Mehr erfahren",
     "PAYMENT_PENDING": "Ihre Zahlung steht noch aus. Um Chatwoot weiter zu verwenden, aktualisieren Sie Bitte Ihre Zahlungsinformationen",
+    "UPGRADE": "Upgrade to continue using Chatwoot",
     "LIMITS_UPGRADE": "Ihr Konto hat die Nutzungsbeschränkungen überschritten. Um Chatwoot weiter nutzen zu können aktualisieren Sie bitte Ihren Tarif",
     "OPEN_BILLING": "Rechnung öffnen"
   },

app/javascript/dashboard/i18n/locale/de/helpCenter.json

@@ -696,7 +696,8 @@
       "SLUG": {
         "LABEL": "Slug",
         "PLACEHOLDER": "user-guide",
-        "ERROR": "Slug ist erforderlich"
+        "ERROR": "Slug ist erforderlich",
+        "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
       }
     },
     "PORTAL_SETTINGS": {

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -43,7 +43,17 @@
         "INBOX_NAME": "Posteingang-Name",
         "ADD_NAME": "Namen für diesen Posteingang eingeben",
         "PICK_NAME": "Wählen Sie einen Namen für Ihren Posteingang aus",
-        "PICK_A_VALUE": "Wählen Sie einen Wert aus"
+        "PICK_A_VALUE": "Wählen Sie einen Wert aus",
+        "CREATE_INBOX": "Posteingang erstellen"
+      },
+      "INSTAGRAM": {
+        "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
+        "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
+        "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
+        "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
+        "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
+        "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
+        "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
       },
       "TWITTER": {
         "HELP": "Um Ihr Twitter-Profil als Kanal hinzuzufügen, müssen Sie Ihr Twitter-Profil authentifizieren, indem Sie auf 'Mit Twitter anmelden' klicken.",
@@ -753,7 +763,8 @@
       "EMAIL": "E-Mail",
       "TELEGRAM": "Telegramm",
       "LINE": "Line",
-      "API": "API-Kanal"
+      "API": "API-Kanal",
+      "INSTAGRAM": "Instagram"
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/integrations.json

@@ -329,12 +329,21 @@
     "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Nachricht senden...",
+      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
       "LOADER": "Captain denkt nach",
       "YOU": "Sie",
       "USE": "Verwenden",
       "RESET": "Zurücksetzen",
       "SELECT_ASSISTANT": "Assistent auswählen"
     },
+    "PLAYGROUND": {
+      "USER": "Sie",
+      "ASSISTANT": "Assistant",
+      "MESSAGE_PLACEHOLDER": "Schreiben Sie Ihre Nachricht...",
+      "HEADER": "Playground",
+      "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
+      "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
+    },
     "PAYWALL": {
       "TITLE": "Upgrade auf Captain AI",
       "AVAILABLE_ON": "Captain is not available on the free plan.",
@@ -373,20 +382,41 @@
         "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
       },
       "FORM": {
+        "UPDATE": "Aktualisieren",
+        "SECTIONS": {
+          "BASIC_INFO": "Basic Information",
+          "SYSTEM_MESSAGES": "System Messages",
+          "INSTRUCTIONS": "Instructions",
+          "FEATURES": "Funktionen",
+          "TOOLS": "Tools "
+        },
         "NAME": {
-          "LABEL": "Assistant Name",
+          "LABEL": "Name",
-          "PLACEHOLDER": "Enter a name for the assistant",
+          "PLACEHOLDER": "Enter assistant name"
-          "ERROR": "Please provide a name for the assistant"
         },
         "DESCRIPTION": {
-          "LABEL": "Assistant Description",
+          "LABEL": "Beschreibung",
-          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "PLACEHOLDER": "Enter assistant description"
-          "ERROR": "A description is required"
         },
         "PRODUCT_NAME": {
           "LABEL": "Product Name",
-          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "PLACEHOLDER": "Enter product name"
-          "ERROR": "The product name is required"
+        },
+        "WELCOME_MESSAGE": {
+          "LABEL": "Welcome Message",
+          "PLACEHOLDER": "Enter welcome message"
+        },
+        "HANDOFF_MESSAGE": {
+          "LABEL": "Handoff Message",
+          "PLACEHOLDER": "Enter handoff message"
+        },
+        "RESOLUTION_MESSAGE": {
+          "LABEL": "Resolution Message",
+          "PLACEHOLDER": "Enter resolution message"
+        },
+        "INSTRUCTIONS": {
+          "LABEL": "Instructions",
+          "PLACEHOLDER": "Enter instructions for the assistant"
         },
         "FEATURES": {
           "TITLE": "Funktionen",
@@ -397,7 +427,8 @@
       "EDIT": {
         "TITLE": "Update the assistant",
         "SUCCESS_MESSAGE": "The assistant has been successfully updated",
-        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
+        "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "OPTIONS": {
         "EDIT_ASSISTANT": "Edit Assistant",

app/javascript/dashboard/i18n/locale/de/macros.json

@@ -83,6 +83,22 @@
       "ACTION_PARAMETERS_REQUIRED": "Aktionsparameter sind erforderlich",
       "ATLEAST_ONE_CONDITION_REQUIRED": "Mindestens eine Bedingung ist erforderlich",
       "ATLEAST_ONE_ACTION_REQUIRED": "Mindestens eine Aktion ist erforderlich"
+    },
+    "ACTIONS": {
+      "ASSIGN_TEAM": "Assign a Team",
+      "ASSIGN_AGENT": "Assign an Agent",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Unterhaltung stummschalten",
+      "SNOOZE_CONVERSATION": "Snooze-Konversation",
+      "RESOLVE_CONVERSATION": "Unterhaltung als gelöst kennzeichnen",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Priorität ändern",
+      "ADD_PRIVATE_NOTE": "Add a Private Note",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event"
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -387,7 +387,8 @@
         "LABEL": "Firmenname",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Abschicken"
+      "SUBMIT": "Abschicken",
+      "CANCEL": "Stornieren"
     }
   },
   "KEYBOARD_SHORTCUTS": {

app/javascript/dashboard/i18n/locale/el/agentBots.json

@@ -2,23 +2,13 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
     "LEARN_MORE": "Learn about agent bots",
-    "CSML_BOT_EDITOR": {
+    "GLOBAL_BOT": "System bot",
-      "NAME": {
+    "GLOBAL_BOT_BADGE": "System",
-        "LABEL": "Bot name",
+    "AVATAR": {
-        "PLACEHOLDER": "Name your bot.",
+      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-        "ERROR": "Το Όνομα Bot είναι απαραίτητο."
+      "ERROR_DELETE": "Error deleting bot avatar, please try again"
-      },
-      "DESCRIPTION": {
-        "LABEL": "Bot description",
-        "PLACEHOLDER": "Τι κάνει αυτό το bot?"
-      },
-      "BOT_CONFIG": {
-        "ERROR": "Παρακαλώ εισάγετε την διαμόρφωση του CSML bot παραπάνω.",
-        "API_ERROR": "Your CSML configuration is invalid. Please fix it and try again."
-      },
-      "SUBMIT": "Επαλήθευση και αποθήκευση"
     },
     "BOT_CONFIGURATION": {
       "TITLE": "Επιλέξτε ενός Agent Bot",
@@ -32,7 +22,7 @@
       "SELECT_PLACEHOLDER": "Select bot"
     },
     "ADD": {
-      "TITLE": "Ρύθμιση νέου bot",
+      "TITLE": "Add Bot",
       "CANCEL_BUTTON_TEXT": "Άκυρο",
       "API": {
         "SUCCESS_MESSAGE": "Το bot προστέθηκε επιτυχώς.",
@@ -40,16 +30,22 @@
       }
     },
     "LIST": {
-      "404": "No bots found. You can create a bot by clicking the 'Configure new bot' button ↗",
+      "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
       "LOADING": "Fetching bots...",
-      "TYPE": "Bot type"
+      "TABLE_HEADER": {
+        "DETAILS": "Bot Details",
+        "URL": "Σύνδεσμος Webhook"
+      }
     },
     "DELETE": {
       "BUTTON_TEXT": "Διαγραφή",
       "TITLE": "Delete bot",
-      "SUBMIT": "Διαγραφή",
+      "CONFIRM": {
-      "CANCEL_BUTTON_TEXT": "Άκυρο",
+        "TITLE": "Επιβεβαίωση Διαγραφής",
-      "DESCRIPTION": "Είστε βέβαιοι ότι θέλετε να διαγράψετε αυτό το bot? Αυτή η ενέργεια είναι μη αναστρέψιμη.",
+        "MESSAGE": "Are you sure you want to delete {name}?",
+        "YES": "Ναι, Διέγραψε το",
+        "NO": "Όχι, Διατήρηση"
+      },
       "API": {
         "SUCCESS_MESSAGE": "Το bot διαγράφηκε επιτυχώς.",
         "ERROR_MESSAGE": "Could not delete bot. Please try again."
@@ -57,17 +53,44 @@
     },
     "EDIT": {
       "BUTTON_TEXT": "Επεξεργασία",
-      "LOADING": "Fetching bots...",
       "TITLE": "Edit bot",
-      "CANCEL_BUTTON_TEXT": "Άκυρο",
       "API": {
         "SUCCESS_MESSAGE": "Το bot ενημερώθηκε επιτυχώς.",
         "ERROR_MESSAGE": "Could not update bot. Please try again."
       }
     },
+    "FORM": {
+      "AVATAR": {
+        "LABEL": "Bot avatar"
+      },
+      "NAME": {
+        "LABEL": "Bot name",
+        "PLACEHOLDER": "Enter bot name",
+        "REQUIRED": "Το Όνομα Bot είναι απαραίτητο"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Περιγραφή",
+        "PLACEHOLDER": "Τι κάνει αυτό το bot?"
+      },
+      "WEBHOOK_URL": {
+        "LABEL": "Σύνδεσμος Webhook",
+        "PLACEHOLDER": "https://example.com/webhook",
+        "REQUIRED": "Webhook URL is required"
+      },
+      "ERRORS": {
+        "NAME": "Το Όνομα Bot είναι απαραίτητο",
+        "URL": "Webhook URL is required",
+        "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+      },
+      "CANCEL": "Άκυρο",
+      "CREATE": "Create Bot",
+      "UPDATE": "Update Bot"
+    },
+    "WEBHOOK": {
+      "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+    },
     "TYPES": {
-      "WEBHOOK": "Webhook bot",
+      "WEBHOOK": "Webhook bot"
-      "CSML": "CSML bot"
     }
   }
 }

app/javascript/dashboard/i18n/locale/el/automation.json

@@ -126,6 +126,44 @@
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
     },
-    "NONE_OPTION": "Κανένα"
+    "NONE_OPTION": "Κανένα",
+    "EVENTS": {
+      "CONVERSATION_CREATED": "Δημιουργήθηκε Συνομιλία",
+      "CONVERSATION_UPDATED": "Η Συνομιλία Ενημερώθηκε",
+      "MESSAGE_CREATED": "Message Created",
+      "CONVERSATION_OPENED": "Conversation Opened"
+    },
+    "ACTIONS": {
+      "ASSIGN_AGENT": "Assign to Agent",
+      "ASSIGN_TEAM": "Assign a Team",
+      "ADD_LABEL": "Add a Label",
+      "REMOVE_LABEL": "Remove a Label",
+      "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
+      "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+      "MUTE_CONVERSATION": "Σίγαση Συνομιλίας",
+      "SNOOZE_CONVERSATION": "Αναβολή Συνομιλίας",
+      "RESOLVE_CONVERSATION": "Επίλυση Συνομιλίας",
+      "SEND_WEBHOOK_EVENT": "Send Webhook Event",
+      "SEND_ATTACHMENT": "Send Attachment",
+      "SEND_MESSAGE": "Send a Message",
+      "CHANGE_PRIORITY": "Change Priority",
+      "ADD_SLA": "Add SLA"
+    },
+    "ATTRIBUTES": {
+      "MESSAGE_TYPE": "Message Type",
+      "MESSAGE_CONTAINS": "Message Contains",
+      "EMAIL": "Email",
+      "INBOX": "Εισερχόμενα",
+      "CONVERSATION_LANGUAGE": "Conversation Language",
+      "PHONE_NUMBER": "Αριθμός Τηλεφώνου",
+      "STATUS": "Κατάσταση",
+      "BROWSER_LANGUAGE": "Γλώσσα Περιήγησης",
+      "MAIL_SUBJECT": "Email Subject",
+      "COUNTRY_NAME": "Χώρα",
+      "REFERER_LINK": "Referrer Link",
+      "ASSIGNEE_NAME": "Assignee",
+      "TEAM_NAME": "Ομάδα",
+      "PRIORITY": "Priority"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/el/contact.json

@@ -544,6 +544,9 @@
         "WROTE": "wrote",
         "YOU": "You",
         "SAVE": "Save note",
+        "EXPAND": "Expand",
+        "COLLAPSE": "Collapse",
+        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },