chore: Update translations (#13227)

Co-authored-by: Sojan Jose <sojan@pepalo.com>
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Captain 2026-03-16 15:44:32 -07:00 committed by GitHub
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commit 11ee741716
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1477 changed files with 30262 additions and 3046 deletions

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@ -4,6 +4,9 @@
"LOADING_EDITOR": "Loading editor...", "LOADING_EDITOR": "Loading editor...",
"DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.", "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
"LEARN_MORE": "Learn about agent bots", "LEARN_MORE": "Learn about agent bots",
"COUNT": "{n} bot | {n} bots",
"SEARCH_PLACEHOLDER": "Search bots...",
"NO_RESULTS": "No bots found matching your search",
"GLOBAL_BOT": "System bot", "GLOBAL_BOT": "System bot",
"GLOBAL_BOT_BADGE": "System", "GLOBAL_BOT_BADGE": "System",
"AVATAR": { "AVATAR": {
@ -34,7 +37,8 @@
"LOADING": "Fetching bots...", "LOADING": "Fetching bots...",
"TABLE_HEADER": { "TABLE_HEADER": {
"DETAILS": "Bot Details", "DETAILS": "Bot Details",
"URL": "Webhook URL" "URL": "Webhook URL",
"ACTIONS": "Actions"
} }
}, },
"DELETE": { "DELETE": {

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@ -9,6 +9,7 @@
"ADMINISTRATOR": "Administrator", "ADMINISTRATOR": "Administrator",
"AGENT": "Agent" "AGENT": "Agent"
}, },
"COUNT": "{n} agent | {n} agents",
"LIST": { "LIST": {
"404": "There are no agents associated to this account", "404": "There are no agents associated to this account",
"TITLE": "Manage agents in your team", "TITLE": "Manage agents in your team",
@ -96,6 +97,8 @@
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later" "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
} }
}, },
"SEARCH_PLACEHOLDER": "Search agents...",
"NO_RESULTS": "No agents found matching your search",
"SEARCH": { "SEARCH": {
"NO_RESULTS": "No results found." "NO_RESULTS": "No results found."
}, },

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@ -5,6 +5,9 @@
"LOADING": "Fetching custom attributes", "LOADING": "Fetching custom attributes",
"DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.", "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
"LEARN_MORE": "Learn more about custom attributes", "LEARN_MORE": "Learn more about custom attributes",
"COUNT": "{n} attribute | {n} attributes",
"SEARCH_PLACEHOLDER": "Search attributes...",
"NO_RESULTS": "No attributes found matching your search",
"ATTRIBUTE_MODELS": { "ATTRIBUTE_MODELS": {
"CONVERSATION": "Conversation", "CONVERSATION": "Conversation",
"CONTACT": "Contact" "CONTACT": "Contact"
@ -63,6 +66,10 @@
}, },
"ENABLE_REGEX": { "ENABLE_REGEX": {
"LABEL": "Enable regex validation" "LABEL": "Enable regex validation"
},
"BADGES": {
"PRE_CHAT": "Pre-chat",
"RESOLUTION": "Resolution"
} }
}, },
"API": { "API": {

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@ -3,8 +3,11 @@
"HEADER": "Automation", "HEADER": "Automation",
"DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.", "DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.",
"LEARN_MORE": "Learn more about automation", "LEARN_MORE": "Learn more about automation",
"HEADER_BTN_TXT": "Add Automation Rule", "COUNT": "{n} automation | {n} automations",
"HEADER_BTN_TXT": "Create Automation",
"LOADING": "Fetching automation rules", "LOADING": "Fetching automation rules",
"SEARCH_PLACEHOLDER": "Search automation rules...",
"NO_RESULTS": "No automation rules found matching your search",
"ADD": { "ADD": {
"TITLE": "Add Automation Rule", "TITLE": "Add Automation Rule",
"SUBMIT": "Create", "SUBMIT": "Create",
@ -42,9 +45,9 @@
"LIST": { "LIST": {
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "Name", "NAME": "Name",
"DESCRIPTION": "Description",
"ACTIVE": "Active", "ACTIVE": "Active",
"CREATED_ON": "Created on" "CREATED_ON": "Created on",
"ACTIONS": "Actions"
}, },
"404": "No automation rules found" "404": "No automation rules found"
}, },
@ -150,7 +153,8 @@
"ADD_PRIVATE_NOTE": "Add a Private Note", "ADD_PRIVATE_NOTE": "Add a Private Note",
"CHANGE_PRIORITY": "Change Priority", "CHANGE_PRIORITY": "Change Priority",
"ADD_SLA": "Add SLA", "ADD_SLA": "Add SLA",
"OPEN_CONVERSATION": "Open conversation" "OPEN_CONVERSATION": "Open conversation",
"PENDING_CONVERSATION": "Mark conversation as pending"
}, },
"MESSAGE_TYPES": { "MESSAGE_TYPES": {
"INCOMING": "Incoming Message", "INCOMING": "Incoming Message",

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@ -22,6 +22,10 @@
"UPDATE_SUCCESFUL": "Conversation status updated successfully.", "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
"UPDATE_FAILED": "Failed to update conversations. Please try again." "UPDATE_FAILED": "Failed to update conversations. Please try again."
}, },
"RESOLVE": {
"ALL_MISSING_ATTRIBUTES": "Cannot resolve conversations due to missing required attributes",
"PARTIAL_SUCCESS": "Some conversations need required attributes before resolving and were skipped"
},
"LABELS": { "LABELS": {
"ASSIGN_LABELS": "Assign labels", "ASSIGN_LABELS": "Assign labels",
"NO_LABELS_FOUND": "No labels found", "NO_LABELS_FOUND": "No labels found",

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@ -3,8 +3,11 @@
"HEADER": "Canned Responses", "HEADER": "Canned Responses",
"LEARN_MORE": "Learn more about canned responses", "LEARN_MORE": "Learn more about canned responses",
"DESCRIPTION": "Canned Responses are pre-written reply templates that help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a canned response during a conversation. ", "DESCRIPTION": "Canned Responses are pre-written reply templates that help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a canned response during a conversation. ",
"COUNT": "{n} canned response | {n} canned responses",
"HEADER_BTN_TXT": "Add canned response", "HEADER_BTN_TXT": "Add canned response",
"LOADING": "Fetching canned responses...", "LOADING": "Fetching canned responses...",
"SEARCH_PLACEHOLDER": "Search canned responses...",
"NO_RESULTS": "No canned responses found matching your search",
"SEARCH_404": "There are no items matching this query.", "SEARCH_404": "There are no items matching this query.",
"LIST": { "LIST": {
"404": "There are no canned responses available in this account.", "404": "There are no canned responses available in this account.",

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@ -76,6 +76,9 @@
}, },
"waiting_since_desc": { "waiting_since_desc": {
"TEXT": "Pending Response: Shortest first" "TEXT": "Pending Response: Shortest first"
},
"priority_desc_created_at_asc": {
"TEXT": "Priority: Highest first, Created: Oldest first"
} }
}, },
"ATTACHMENTS": { "ATTACHMENTS": {

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@ -457,6 +457,9 @@
"INSTAGRAM": { "INSTAGRAM": {
"PLACEHOLDER": "Add Instagram" "PLACEHOLDER": "Add Instagram"
}, },
"TELEGRAM": {
"PLACEHOLDER": "Add Telegram"
},
"TIKTOK": { "TIKTOK": {
"PLACEHOLDER": "Add TikTok" "PLACEHOLDER": "Add TikTok"
}, },
@ -573,7 +576,8 @@
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍", "SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
"LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋", "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
"ACTIVE_EMPTY_STATE_TITLE": "በአሁኑ ጊዜ ንቁ እውቂያዎች የሉም 🌙" "ACTIVE_EMPTY_STATE_TITLE": "በአሁኑ ጊዜ ንቁ እውቂያዎች የሉም 🌙"
} },
"LOAD_MORE": "Load more"
}, },
"CONTACTS_BULK_ACTIONS": { "CONTACTS_BULK_ACTIONS": {
"ASSIGN_LABELS": "Assign Labels", "ASSIGN_LABELS": "Assign Labels",
@ -607,7 +611,7 @@
"NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.", "NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.",
"CONTACT_SELECTOR": { "CONTACT_SELECTOR": {
"LABEL": "To:", "LABEL": "To:",
"TAG_INPUT_PLACEHOLDER": "Search for a contact with name, email or phone number", "TAG_INPUT_PLACEHOLDER": "Enter at least 2 characters to search by name, email, or phone number",
"CONTACT_CREATING": "Creating contact..." "CONTACT_CREATING": "Creating contact..."
}, },
"INBOX_SELECTOR": { "INBOX_SELECTOR": {
@ -618,9 +622,9 @@
"SUBJECT_LABEL": "Subject :", "SUBJECT_LABEL": "Subject :",
"SUBJECT_PLACEHOLDER": "Enter your email subject here", "SUBJECT_PLACEHOLDER": "Enter your email subject here",
"CC_LABEL": "Cc:", "CC_LABEL": "Cc:",
"CC_PLACEHOLDER": "Search for a contact with their email address", "CC_PLACEHOLDER": "Enter at least 2 characters to search by email",
"BCC_LABEL": "Bcc:", "BCC_LABEL": "Bcc:",
"BCC_PLACEHOLDER": "Search for a contact with their email address", "BCC_PLACEHOLDER": "Enter at least 2 characters to search by email",
"BCC_BUTTON": "Bcc" "BCC_BUTTON": "Bcc"
}, },
"MESSAGE_EDITOR": { "MESSAGE_EDITOR": {

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@ -61,6 +61,7 @@
"UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.", "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
"UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.", "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
"UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.", "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
"UNSUPPORTED_MESSAGE_TIKTOK": "This message is unsupported. You can view this message on the TikTok app.",
"SUCCESS_DELETE_MESSAGE": "Message deleted successfully", "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
"FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again", "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
"NO_RESPONSE": "No response", "NO_RESPONSE": "No response",
@ -173,6 +174,10 @@
"SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}", "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
"FAILED": "Couldn't assign label. Please try again." "FAILED": "Couldn't assign label. Please try again."
}, },
"LABEL_REMOVAL": {
"SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
"FAILED": "Couldn't remove label. Please try again."
},
"TEAM_ASSIGNMENT": { "TEAM_ASSIGNMENT": {
"SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}", "SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}",
"FAILED": "Couldn't assign team. Please try again." "FAILED": "Couldn't assign team. Please try again."
@ -185,7 +190,11 @@
"DISABLE_SIGN_TOOLTIP": "Disable signature", "DISABLE_SIGN_TOOLTIP": "Disable signature",
"MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.", "MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
"PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents", "PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents",
"MESSAGING_RESTRICTED": "You cannot reply to this conversation",
"MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
"MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.", "MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
"COPILOT_MSG_INPUT": "Give copilot additional prompts, or ask anything else... Press enter to send follow-up",
"CLICK_HERE": "Click here to update", "CLICK_HERE": "Click here to update",
"WHATSAPP_TEMPLATES": "Whatsapp Templates" "WHATSAPP_TEMPLATES": "Whatsapp Templates"
}, },
@ -205,7 +214,7 @@
"DRAG_DROP": "Drag and drop here to attach", "DRAG_DROP": "Drag and drop here to attach",
"START_AUDIO_RECORDING": "Start audio recording", "START_AUDIO_RECORDING": "Start audio recording",
"STOP_AUDIO_RECORDING": "Stop audio recording", "STOP_AUDIO_RECORDING": "Stop audio recording",
"": "", "COPILOT_THINKING": "Copilot is thinking",
"EMAIL_HEAD": { "EMAIL_HEAD": {
"TO": "TO", "TO": "TO",
"ADD_BCC": "Add bcc", "ADD_BCC": "Add bcc",
@ -247,9 +256,12 @@
"SUCCESS_DELETE_CONVERSATION": "ውይይት በተሳካ ሁኔታ ተሰርዟል", "SUCCESS_DELETE_CONVERSATION": "ውይይት በተሳካ ሁኔታ ተሰርዟል",
"FAIL_DELETE_CONVERSATION": "ውይይትን መሰረዝ አልተቻለም! እንደገና ይሞክሩ", "FAIL_DELETE_CONVERSATION": "ውይይትን መሰረዝ አልተቻለም! እንደገና ይሞክሩ",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit", "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"FILE_TYPE_NOT_SUPPORTED": "This {fileName} file type is not supported in this conversation",
"MESSAGE_ERROR": "Unable to send this message, please try again later", "MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:", "SENT_BY": "Sent by:",
"BOT": "Bot", "BOT": "Bot",
"NATIVE_APP": "Native app",
"NATIVE_APP_ADVISORY": "This message was sent from the native app. Reply from Chatwoot to maintain the message window.",
"SEND_FAILED": "Couldn't send message! Try again", "SEND_FAILED": "Couldn't send message! Try again",
"TRY_AGAIN": "retry", "TRY_AGAIN": "retry",
"ASSIGNMENT": { "ASSIGNMENT": {
@ -294,6 +306,7 @@
"CANCEL": "Cancel", "CANCEL": "Cancel",
"SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully", "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
"SEND_EMAIL_ERROR": "There was an error, please try again", "SEND_EMAIL_ERROR": "There was an error, please try again",
"SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
"FORM": { "FORM": {
"SEND_TO_CONTACT": "Send the transcript to the customer", "SEND_TO_CONTACT": "Send the transcript to the customer",
"SEND_TO_AGENT": "Send the transcript to the assigned agent", "SEND_TO_AGENT": "Send the transcript to the assigned agent",

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@ -3,8 +3,11 @@
"HEADER": "Custom Roles", "HEADER": "Custom Roles",
"LEARN_MORE": "Learn more about custom roles", "LEARN_MORE": "Learn more about custom roles",
"DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.", "DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
"COUNT": "{n} custom role | {n} custom roles",
"HEADER_BTN_TXT": "Add custom role", "HEADER_BTN_TXT": "Add custom role",
"LOADING": "Fetching custom roles...", "LOADING": "Fetching custom roles...",
"SEARCH_PLACEHOLDER": "Search custom roles...",
"NO_RESULTS": "No custom roles found matching your search",
"SEARCH_404": "There are no items matching this query.", "SEARCH_404": "There are no items matching this query.",
"PAYWALL": { "PAYWALL": {
"TITLE": "Upgrade to create custom roles", "TITLE": "Upgrade to create custom roles",

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@ -1,5 +1,8 @@
{ {
"DATE_PICKER": { "DATE_PICKER": {
"PREVIOUS_PERIOD": "Previous period",
"NEXT_PERIOD": "Next period",
"WEEK_NUMBER": "Week #{weekNumber}",
"APPLY_BUTTON": "Apply", "APPLY_BUTTON": "Apply",
"CLEAR_BUTTON": "Clear", "CLEAR_BUTTON": "Clear",
"DATE_RANGE_INPUT": { "DATE_RANGE_INPUT": {
@ -13,6 +16,8 @@
"LAST_3_MONTHS": "Last 3 months", "LAST_3_MONTHS": "Last 3 months",
"LAST_6_MONTHS": "Last 6 months", "LAST_6_MONTHS": "Last 6 months",
"LAST_YEAR": "Last year", "LAST_YEAR": "Last year",
"THIS_WEEK": "This week",
"MONTH_TO_DATE": "This month",
"CUSTOM_RANGE": "Custom date range" "CUSTOM_RANGE": "Custom date range"
} }
} }

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@ -7,6 +7,13 @@
}, },
"CLOSE": "Close", "CLOSE": "Close",
"BETA": "Beta", "BETA": "Beta",
"BETA_DESCRIPTION": "This feature is in beta and may change as we improve it." "BETA_DESCRIPTION": "This feature is in beta and may change as we improve it.",
"ACCEPT": "Accept",
"DISCARD": "Discard",
"PREFERRED": "Preferred"
},
"CHOICE_TOGGLE": {
"YES": "Yes",
"NO": "No"
} }
} }

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@ -182,6 +182,7 @@
}, },
"COMMAND_BAR": { "COMMAND_BAR": {
"SEARCH_PLACEHOLDER": "Search or jump to", "SEARCH_PLACEHOLDER": "Search or jump to",
"SNOOZE_PLACEHOLDER": "Type a time e.g. tomorrow, 2 hours, next friday, jan 15...",
"SECTIONS": { "SECTIONS": {
"GENERAL": "General", "GENERAL": "General",
"REPORTS": "Reports", "REPORTS": "Reports",

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@ -374,6 +374,16 @@
"ERROR_MESSAGE": "Error while deleting article" "ERROR_MESSAGE": "Error while deleting article"
} }
}, },
"REORDER_ARTICLE": {
"API": {
"ERROR_MESSAGE": "Unable to reorder articles. Please try again."
}
},
"REORDER_CATEGORY": {
"API": {
"ERROR_MESSAGE": "Unable to reorder categories. Please try again."
}
},
"CREATE_ARTICLE": { "CREATE_ARTICLE": {
"ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings" "ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings"
}, },

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@ -3,6 +3,9 @@
"HEADER": "Inboxes", "HEADER": "Inboxes",
"DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.", "DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
"LEARN_MORE": "Learn more about inboxes", "LEARN_MORE": "Learn more about inboxes",
"COUNT": "{n} inbox | {n} inboxes",
"SEARCH_PLACEHOLDER": "Search inboxes...",
"NO_RESULTS": "No inboxes found matching your search",
"RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.", "RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
"CLICK_TO_RECONNECT": "Click here to reconnect.", "CLICK_TO_RECONNECT": "Click here to reconnect.",
"WHATSAPP_REGISTRATION_INCOMPLETE": "Your WhatsApp Business registration isnt complete. Please check your display name status in Meta Business Manager before reconnecting.", "WHATSAPP_REGISTRATION_INCOMPLETE": "Your WhatsApp Business registration isnt complete. Please check your display name status in Meta Business Manager before reconnecting.",
@ -575,7 +578,7 @@
"SUBTITLE": "Use only the configured business name as the sender name in the email header." "SUBTITLE": "Use only the configured business name as the sender name in the email header."
}, },
"BUSINESS_NAME": { "BUSINESS_NAME": {
"BUTTON_TEXT": "+ Configure your business name", "BUTTON_TEXT": "Configure your business name",
"PLACEHOLDER": "Enter your business name", "PLACEHOLDER": "Enter your business name",
"SAVE_BUTTON_TEXT": "Save" "SAVE_BUTTON_TEXT": "Save"
} }
@ -589,8 +592,10 @@
"DISABLED": "Disabled" "DISABLED": "Disabled"
}, },
"LOCK_TO_SINGLE_CONVERSATION": { "LOCK_TO_SINGLE_CONVERSATION": {
"ENABLED": "Enabled", "ENABLED": "Reopen same conversation",
"DISABLED": "Disabled" "DISABLED": "Create new conversations",
"ENABLED_DESCRIPTION": "When a contact messages again, the previous conversation will be reopened.",
"DISABLED_DESCRIPTION": "A new conversation will be created each time after the previous one is resolved."
}, },
"ENABLE_HMAC": { "ENABLE_HMAC": {
"LABEL": "Enable" "LABEL": "Enable"
@ -625,6 +630,8 @@
"ACCOUNT_HEALTH": "Account Health", "ACCOUNT_HEALTH": "Account Health",
"CSAT": "CSAT" "CSAT": "CSAT"
}, },
"CHANNEL_PREFERENCES": "Channel Preferences",
"WIDGET_FEATURES": "Widget features",
"ACCOUNT_HEALTH": { "ACCOUNT_HEALTH": {
"TITLE": "Manage your WhatsApp account", "TITLE": "Manage your WhatsApp account",
"DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed", "DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed",
@ -708,8 +715,8 @@
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name", "SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email", "ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.", "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
"LOCK_TO_SINGLE_CONVERSATION": "Lock to single conversation", "LOCK_TO_SINGLE_CONVERSATION": "Conversation Routing",
"LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Enable or disable multiple conversations for the same contact in this inbox", "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Configure conversation creation for existing contacts",
"INBOX_UPDATE_TITLE": "Inbox Settings", "INBOX_UPDATE_TITLE": "Inbox Settings",
"INBOX_UPDATE_SUB_TEXT": "Update your inbox settings", "INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
"AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.", "AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",
@ -758,6 +765,7 @@
"LABEL": "Help Center", "LABEL": "Help Center",
"PLACEHOLDER": "Select Help Center", "PLACEHOLDER": "Select Help Center",
"SELECT_PLACEHOLDER": "Select Help Center", "SELECT_PLACEHOLDER": "Select Help Center",
"NONE": "None",
"REMOVE": "Remove Help Center", "REMOVE": "Remove Help Center",
"SUB_TEXT": "Attach a Help Center with the inbox" "SUB_TEXT": "Attach a Help Center with the inbox"
}, },
@ -766,6 +774,53 @@
"MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0", "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
"MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent" "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
}, },
"ASSIGNMENT": {
"TITLE": "Conversation Assignment",
"DESCRIPTION": "Automatically assign incoming conversations to available agents based on assignment policies",
"ENABLE_AUTO_ASSIGNMENT": "Enable automatic conversation assignment",
"DEFAULT_RULES_TITLE": "Default assignment rules",
"DEFAULT_RULES_DESCRIPTION": "Using the default assignment behavior for all conversations",
"DEFAULT_RULE_1": "Earliest created conversations first",
"DEFAULT_RULE_2": "Round robin distribution",
"CUSTOMIZE_WITH_POLICY": "Customize with assignment policy",
"USING_POLICY": "Using custom assignment policy for this inbox",
"CUSTOMIZE_POLICY": "Customize with assignment policy",
"DELETE_POLICY": "Delete policy",
"POLICY_LABEL": "Assignment policy",
"ASSIGNMENT_ORDER_LABEL": "Assignment Order",
"ASSIGNMENT_METHOD_LABEL": "Assignment Method",
"POLICY_STATUS": {
"ACTIVE": "Active",
"INACTIVE": "Inactive"
},
"PRIORITY": {
"EARLIEST_CREATED": "Earliest created",
"LONGEST_WAITING": "Longest waiting"
},
"METHOD": {
"ROUND_ROBIN": "Round robin",
"BALANCED": "Balanced assignment"
},
"UPGRADE_PROMPT": "Custom assignment policies are available on the Business plan",
"UPGRADE_TO_BUSINESS": "Upgrade to Business",
"DEFAULT_POLICY_LINKED": "Default policy linked",
"DEFAULT_POLICY_DESCRIPTION": "Link a custom assignment policy to customize how conversations are assigned to agents in this inbox.",
"LINK_EXISTING_POLICY": "Link existing policy",
"CREATE_NEW_POLICY": "Create new policy",
"NO_POLICIES": "No assignment policies found",
"VIEW_ALL_POLICIES": "View all policies",
"CURRENT_BEHAVIOR": "Currently using default assignment behavior:",
"LINK_SUCCESS": "Assignment policy linked successfully",
"LINK_ERROR": "Failed to link assignment policy"
},
"ASSIGNMENT_POLICY": {
"DELETE_CONFIRM_TITLE": "Delete assignment policy?",
"DELETE_CONFIRM_MESSAGE": "Are you sure you want to remove this assignment policy from this inbox? The inbox will revert to default assignment rules.",
"CANCEL": "Cancel",
"CONFIRM_DELETE": "Delete",
"DELETE_SUCCESS": "Assignment policy removed successfully",
"DELETE_ERROR": "Failed to remove assignment policy"
},
"FACEBOOK_REAUTHORIZE": { "FACEBOOK_REAUTHORIZE": {
"TITLE": "Reauthorize", "TITLE": "Reauthorize",
"SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services", "SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",
@ -837,6 +892,20 @@
"CONFIRM": "Create new template", "CONFIRM": "Create new template",
"CANCEL": "Go back" "CANCEL": "Go back"
}, },
"UTILITY_ANALYZER": {
"ACTION": "Check utility fit",
"HELPER_NOTE": "Check this message before submission to improve Utility fit. The system creates a dedicated CSAT template with buttons for reporting and submits it as Utility; Meta may still reclassify it as Marketing based on content.",
"RESULT_LABEL": "Meta category prediction",
"GUIDANCE_NOTE": "This is a guidance check, not a guarantee of Meta approval.",
"SUGGESTION_LABEL": "Suggested utility-safe rewrite",
"APPLY": "Use this rewrite",
"ERROR_MESSAGE": "Couldn't analyze the message. Please try again.",
"CLASSIFICATION": {
"LIKELY_UTILITY": "Likely Utility",
"LIKELY_MARKETING": "Likely Marketing",
"UNCLEAR": "Needs clarification"
}
},
"SURVEY_RULE": { "SURVEY_RULE": {
"LABEL": "Survey rule", "LABEL": "Survey rule",
"DESCRIPTION_PREFIX": "Send the survey if the conversation", "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@ -848,7 +917,7 @@
"SELECT_PLACEHOLDER": "select labels" "SELECT_PLACEHOLDER": "select labels"
}, },
"NOTE": "Note: CSAT surveys are sent only once per conversation", "NOTE": "Note: CSAT surveys are sent only once per conversation",
"WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.", "WHATSAPP_NOTE": "Note: When you save, the system creates a dedicated CSAT template in WhatsApp (used to capture rating and feedback in reports) and submits it as Utility for approval. Meta may still classify it as Marketing based on content. After approval, surveys are sent only once per conversation as per the survey rule.",
"API": { "API": {
"SUCCESS_MESSAGE": "CSAT settings updated successfully", "SUCCESS_MESSAGE": "CSAT settings updated successfully",
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later." "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
@ -864,9 +933,11 @@
"UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors", "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
"TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.", "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
"DAY": { "DAY": {
"DAY": "Day",
"AVAILABILITY": "Availability",
"HOURS": "Hours",
"ENABLE": "Enable availability for this day", "ENABLE": "Enable availability for this day",
"UNAVAILABLE": "Unavailable", "UNAVAILABLE": "Unavailable",
"HOURS": "hours",
"VALIDATION_ERROR": "Starting time should be before closing time.", "VALIDATION_ERROR": "Starting time should be before closing time.",
"CHOOSE": "Choose" "CHOOSE": "Choose"
}, },
@ -973,11 +1044,12 @@
"IN_A_DAY": "In a day" "IN_A_DAY": "In a day"
}, },
"WIDGET_COLOR_LABEL": "Widget Color", "WIDGET_COLOR_LABEL": "Widget Color",
"WIDGET_BUBBLE_POSITION_LABEL": "Widget Bubble Position", "WIDGET_BUBBLE": "Bubble",
"WIDGET_BUBBLE_TYPE_LABEL": "Widget Bubble Type", "WIDGET_BUBBLE_POSITION_LABEL": "Position:",
"WIDGET_BUBBLE_TYPE_LABEL": "Type:",
"WIDGET_BUBBLE_LAUNCHER_TITLE": { "WIDGET_BUBBLE_LAUNCHER_TITLE": {
"DEFAULT": "Chat with us", "DEFAULT": "Chat with us",
"LABEL": "Widget Bubble Launcher Title", "LABEL": "Launcher Title",
"PLACE_HOLDER": "Chat with us" "PLACE_HOLDER": "Chat with us"
}, },
"UPDATE": { "UPDATE": {
@ -1002,7 +1074,7 @@
}, },
"WIDGET_SCREEN": { "WIDGET_SCREEN": {
"DEFAULT": "Default", "DEFAULT": "Default",
"CHAT": "Chat" "CHAT": "Chat mode"
}, },
"REPLY_TIME": { "REPLY_TIME": {
"IN_A_FEW_MINUTES": "Typically replies in a few minutes", "IN_A_FEW_MINUTES": "Typically replies in a few minutes",

View File

@ -3,6 +3,9 @@
"FETCHING": "Fetching Integrations", "FETCHING": "Fetching Integrations",
"NO_HOOK_CONFIGURED": "There are no {integrationId} integrations configured in this account.", "NO_HOOK_CONFIGURED": "There are no {integrationId} integrations configured in this account.",
"HEADER": "Applications", "HEADER": "Applications",
"COUNT": "{n} integration | {n} integrations",
"SEARCH_PLACEHOLDER": "Search...",
"NO_RESULTS": "No results found matching your search",
"STATUS": { "STATUS": {
"ENABLED": "Enabled", "ENABLED": "Enabled",
"DISABLED": "Disabled" "DISABLED": "Disabled"
@ -31,6 +34,7 @@
"LIST": { "LIST": {
"FETCHING": "Fetching integration hooks", "FETCHING": "Fetching integration hooks",
"INBOX": "Inbox", "INBOX": "Inbox",
"ACTIONS": "Actions",
"DELETE": { "DELETE": {
"BUTTON_TEXT": "Delete" "BUTTON_TEXT": "Delete"
} }

View File

@ -1,6 +1,7 @@
{ {
"INTEGRATION_SETTINGS": { "INTEGRATION_SETTINGS": {
"SHOPIFY": { "SHOPIFY": {
"HEADER": "Shopify",
"DELETE": { "DELETE": {
"TITLE": "Delete Shopify Integration", "TITLE": "Delete Shopify Integration",
"MESSAGE": "Are you sure you want to delete the Shopify integration?" "MESSAGE": "Are you sure you want to delete the Shopify integration?"
@ -19,6 +20,8 @@
"DESCRIPTION": "Chatwoot integrates with multiple tools and services to improve your team's efficiency. Explore the list below to configure your favorite apps.", "DESCRIPTION": "Chatwoot integrates with multiple tools and services to improve your team's efficiency. Explore the list below to configure your favorite apps.",
"LEARN_MORE": "Learn more about integrations", "LEARN_MORE": "Learn more about integrations",
"LOADING": "Fetching integrations", "LOADING": "Fetching integrations",
"SEARCH_PLACEHOLDER": "Search integrations...",
"NO_RESULTS": "No integrations found matching your search",
"CAPTAIN": { "CAPTAIN": {
"DISABLED": "Captain is not enabled on your account.", "DISABLED": "Captain is not enabled on your account.",
"CLICK_HERE_TO_CONFIGURE": "Click here to configure", "CLICK_HERE_TO_CONFIGURE": "Click here to configure",
@ -28,6 +31,17 @@
"WEBHOOK": { "WEBHOOK": {
"SUBSCRIBED_EVENTS": "Subscribed Events", "SUBSCRIBED_EVENTS": "Subscribed Events",
"LEARN_MORE": "Learn more about webhooks", "LEARN_MORE": "Learn more about webhooks",
"SECRET": {
"LABEL": "Secret",
"COPY": "Copy secret to clipboard",
"COPY_SUCCESS": "Secret copied to clipboard",
"TOGGLE": "Toggle secret visibility",
"CREATED_DESC": "Your webhook has been created. Use the secret below to verify webhook signatures. Please copy it now — you can also find it later in the webhook edit form.",
"DONE": "Done"
},
"COUNT": "{n} webhook | {n} webhooks",
"SEARCH_PLACEHOLDER": "Search webhooks...",
"NO_RESULTS": "No webhooks found matching your search",
"FORM": { "FORM": {
"CANCEL": "Cancel", "CANCEL": "Cancel",
"DESC": "Webhook events provide you the realtime information about what's happening in your Chatwoot account. Please enter a valid URL to configure a callback.", "DESC": "Webhook events provide you the realtime information about what's happening in your Chatwoot account. Please enter a valid URL to configure a callback.",
@ -104,6 +118,7 @@
} }
}, },
"SLACK": { "SLACK": {
"HEADER": "Slack",
"DELETE": "Delete", "DELETE": "Delete",
"DELETE_CONFIRMATION": { "DELETE_CONFIRMATION": {
"TITLE": "Delete the integration", "TITLE": "Delete the integration",
@ -145,7 +160,29 @@
"EXPAND": "Expand", "EXPAND": "Expand",
"MAKE_FRIENDLY": "Change message tone to friendly", "MAKE_FRIENDLY": "Change message tone to friendly",
"MAKE_FORMAL": "Use formal tone", "MAKE_FORMAL": "Use formal tone",
"SIMPLIFY": "Simplify" "SIMPLIFY": "Simplify",
"CONFIDENT": "Use confident tone",
"PROFESSIONAL": "Use professional tone",
"CASUAL": "Use casual tone",
"STRAIGHTFORWARD": "Use straightforward tone"
},
"REPLY_OPTIONS": {
"IMPROVE_REPLY": "Improve reply",
"IMPROVE_REPLY_SELECTION": "Improve the selection",
"CHANGE_TONE": {
"TITLE": "Change tone",
"OPTIONS": {
"PROFESSIONAL": "Professional",
"CASUAL": "Casual",
"STRAIGHTFORWARD": "Straightforward",
"CONFIDENT": "Confident",
"FRIENDLY": "Friendly"
}
},
"GRAMMAR": "Fix grammar & spelling",
"SUGGESTION": "Suggest a reply",
"SUMMARIZE": "Summarize the conversation",
"ASK_COPILOT": "Ask Copilot"
}, },
"ASSISTANCE_MODAL": { "ASSISTANCE_MODAL": {
"DRAFT_TITLE": "Draft content", "DRAFT_TITLE": "Draft content",
@ -201,12 +238,16 @@
"SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>", "SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>",
"DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.", "DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.",
"LEARN_MORE": "Learn more about Dashboard Apps", "LEARN_MORE": "Learn more about Dashboard Apps",
"COUNT": "{n} dashboard app | {n} dashboard apps",
"SEARCH_PLACEHOLDER": "Search dashboard apps...",
"NO_RESULTS": "No dashboard apps found matching your search",
"LIST": { "LIST": {
"404": "There are no dashboard apps configured on this account yet", "404": "There are no dashboard apps configured on this account yet",
"LOADING": "Fetching dashboard apps...", "LOADING": "Fetching dashboard apps...",
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "Name", "NAME": "Name",
"ENDPOINT": "Endpoint" "ENDPOINT": "Endpoint",
"ACTIONS": "Actions"
}, },
"EDIT_TOOLTIP": "Edit app", "EDIT_TOOLTIP": "Edit app",
"DELETE_TOOLTIP": "Delete app" "DELETE_TOOLTIP": "Delete app"
@ -243,6 +284,7 @@
} }
}, },
"LINEAR": { "LINEAR": {
"HEADER": "Linear",
"ADD_OR_LINK_BUTTON": "Create/Link Linear Issue", "ADD_OR_LINK_BUTTON": "Create/Link Linear Issue",
"LOADING": "Fetching linear issues...", "LOADING": "Fetching linear issues...",
"LOADING_ERROR": "There was an error fetching the linear issues, please try again", "LOADING_ERROR": "There was an error fetching the linear issues, please try again",
@ -337,6 +379,7 @@
} }
}, },
"NOTION": { "NOTION": {
"HEADER": "Notion",
"DELETE": { "DELETE": {
"TITLE": "Are you sure you want to delete the Notion integration?", "TITLE": "Are you sure you want to delete the Notion integration?",
"MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.", "MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.",
@ -406,6 +449,7 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime" "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
}, },
"ENTERPRISE_PAYWALL": { "ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "Captain AI is only available in the Enterprise plans.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.", "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade." "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
}, },

View File

@ -5,6 +5,9 @@
"LOADING": "Fetching labels", "LOADING": "Fetching labels",
"DESCRIPTION": "Labels help you categorize and prioritize conversations and leads. You can assign a label to a conversation or contact using the side panel.", "DESCRIPTION": "Labels help you categorize and prioritize conversations and leads. You can assign a label to a conversation or contact using the side panel.",
"LEARN_MORE": "Learn more about labels", "LEARN_MORE": "Learn more about labels",
"COUNT": "{n} label | {n} labels",
"SEARCH_PLACEHOLDER": "Search labels...",
"NO_RESULTS": "No labels found matching your search",
"SEARCH_404": "There are no items matching this query", "SEARCH_404": "There are no items matching this query",
"LIST": { "LIST": {
"404": "There are no labels available in this account.", "404": "There are no labels available in this account.",
@ -13,7 +16,8 @@
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "Name", "NAME": "Name",
"DESCRIPTION": "Description", "DESCRIPTION": "Description",
"COLOR": "Color" "COLOR": "Color",
"ACTION": "Actions"
} }
}, },
"FORM": { "FORM": {

View File

@ -3,9 +3,12 @@
"HEADER": "Macros", "HEADER": "Macros",
"DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.", "DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.",
"LEARN_MORE": "Learn more about macros", "LEARN_MORE": "Learn more about macros",
"COUNT": "{n} macro | {n} macros",
"HEADER_BTN_TXT": "Add a new macro", "HEADER_BTN_TXT": "Add a new macro",
"HEADER_BTN_TXT_SAVE": "Save macro", "HEADER_BTN_TXT_SAVE": "Save macro",
"LOADING": "Fetching macros", "LOADING": "Fetching macros",
"SEARCH_PLACEHOLDER": "Search macros...",
"NO_RESULTS": "No macros found matching your search",
"ERROR": "Something went wrong. Please try again", "ERROR": "Something went wrong. Please try again",
"ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.", "ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
"ADD": { "ADD": {
@ -29,7 +32,8 @@
"NAME": "Name", "NAME": "Name",
"CREATED BY": "Created by", "CREATED BY": "Created by",
"LAST_UPDATED_BY": "Last updated by", "LAST_UPDATED_BY": "Last updated by",
"VISIBILITY": "Visibility" "VISIBILITY": "Visibility",
"ACTIONS": "Actions"
}, },
"404": "No macros found" "404": "No macros found"
}, },

View File

@ -1,7 +1,7 @@
{ {
"MFA_SETTINGS": { "MFA_SETTINGS": {
"TITLE": "Two-Factor Authentication", "TITLE": "Two-Factor Authentication",
"SUBTITLE": "Secure your account with TOTP-based authentication", "SUBTITLE": "Protect your account from unauthorized access with TOTP-based authentication. This adds an extra layer of security to your account.",
"DESCRIPTION": "Add an extra layer of security to your account using a time-based one-time password (TOTP)", "DESCRIPTION": "Add an extra layer of security to your account using a time-based one-time password (TOTP)",
"STATUS_TITLE": "Authentication Status", "STATUS_TITLE": "Authentication Status",
"STATUS_DESCRIPTION": "Manage your two-factor authentication settings and backup recovery codes", "STATUS_DESCRIPTION": "Manage your two-factor authentication settings and backup recovery codes",

View File

@ -3,7 +3,7 @@
"HEADER": "Conversations", "HEADER": "Conversations",
"LOADING_CHART": "Loading chart data...", "LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.", "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_AGENT_REPORTS": "Download agent reports", "DOWNLOAD_CONVERSATION_REPORTS": "Download conversation reports",
"DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.", "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
"SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.", "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
"METRICS": { "METRICS": {
@ -128,11 +128,16 @@
}, },
"AGENT_REPORTS": { "AGENT_REPORTS": {
"HEADER": "Agents Overview", "HEADER": "Agents Overview",
"DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agents name to learn more.", "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
"LOADING_CHART": "Loading chart data...", "LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.", "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_AGENT_REPORTS": "Download agent reports", "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
"FILTER_DROPDOWN_LABEL": "Select Agent", "FILTER_DROPDOWN_LABEL": "Select Agent",
"FILTERS": {
"INPUT_PLACEHOLDER": {
"AGENTS": "Search agents"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "Conversations", "NAME": "Conversations",
@ -201,6 +206,11 @@
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.", "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports", "DOWNLOAD_LABEL_REPORTS": "Download label reports",
"FILTER_DROPDOWN_LABEL": "Select Label", "FILTER_DROPDOWN_LABEL": "Select Label",
"FILTERS": {
"INPUT_PLACEHOLDER": {
"LABELS": "Search labels"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "Conversations", "NAME": "Conversations",
@ -271,6 +281,11 @@
"FILTER_DROPDOWN_LABEL": "Select Inbox", "FILTER_DROPDOWN_LABEL": "Select Inbox",
"ALL_INBOXES": "All Inboxes", "ALL_INBOXES": "All Inboxes",
"SEARCH_INBOX": "Search Inbox", "SEARCH_INBOX": "Search Inbox",
"FILTERS": {
"INPUT_PLACEHOLDER": {
"INBOXES": "Search inboxes"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "Conversations", "NAME": "Conversations",
@ -334,11 +349,19 @@
}, },
"TEAM_REPORTS": { "TEAM_REPORTS": {
"HEADER": "Team Overview", "HEADER": "Team Overview",
"DESCRIPTION": "Get a snapshot of your teams performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.", "DESCRIPTION": "Get a snapshot of your team's performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
"LOADING_CHART": "Loading chart data...", "LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.", "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_TEAM_REPORTS": "Download team reports", "DOWNLOAD_TEAM_REPORTS": "Download team reports",
"FILTER_DROPDOWN_LABEL": "Select Team", "FILTER_DROPDOWN_LABEL": "Select Team",
"FILTERS": {
"ADD_FILTER": "Add filter",
"CLEAR_ALL": "Clear all",
"NO_FILTER": "No filters available",
"INPUT_PLACEHOLDER": {
"TEAMS": "Search teams"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "Conversations", "NAME": "Conversations",
@ -402,22 +425,48 @@
}, },
"CSAT_REPORTS": { "CSAT_REPORTS": {
"HEADER": "CSAT Reports", "HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.", "NO_RECORDS": "No responses yet",
"NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
"DOWNLOAD": "Download CSAT Reports", "DOWNLOAD": "Download CSAT Reports",
"DOWNLOAD_FAILED": "Failed to download CSAT Reports", "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
"FILTERS": { "FILTERS": {
"ADD_FILTER": "Add filter",
"CLEAR_ALL": "Clear all",
"NO_FILTER": "No filters available",
"INPUT_PLACEHOLDER": {
"AGENTS": "Search agents",
"INBOXES": "Search inboxes",
"TEAMS": "Search teams",
"RATINGS": "Search ratings"
},
"AGENTS": { "AGENTS": {
"PLACEHOLDER": "Choose Agents" "LABEL": "Agent"
},
"INBOXES": {
"LABEL": "Inbox"
},
"TEAMS": {
"LABEL": "Team"
},
"RATINGS": {
"LABEL": "Rating"
} }
}, },
"TABLE": { "TABLE": {
"HEADER": { "HEADER": {
"CONTACT_NAME": "Contact", "CONTACT_NAME": "Contact",
"AGENT_NAME": "Assigned agent", "AGENT_NAME": "Agent",
"RATING": "Rating", "RATING": "Rating",
"FEEDBACK_TEXT": "Feedback comment" "FEEDBACK_TEXT": "Feedback comment",
} "CONVERSATION": "Conversation",
"CUSTOMER": "Customer",
"RESPONSE": "Response",
"HANDLED_BY": "Handled by"
},
"UNKNOWN_CUSTOMER": "Unknown customer"
}, },
"NO_AGENT": "No assigned agent",
"NO_FEEDBACK": "No feedback provided",
"METRIC": { "METRIC": {
"TOTAL_RESPONSES": { "TOTAL_RESPONSES": {
"LABEL": "Total responses", "LABEL": "Total responses",
@ -430,6 +479,25 @@
"RESPONSE_RATE": { "RESPONSE_RATE": {
"LABEL": "Response rate", "LABEL": "Response rate",
"TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100" "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
},
"RATING_DISTRIBUTION": "Rating distribution"
},
"REVIEW_NOTES": {
"TITLE": "Review notes",
"PLACEHOLDER": "Add review notes about this rating...",
"SAVE": "Save",
"CANCEL": "Cancel",
"SAVING": "Saving...",
"SAVED": "Notes saved successfully",
"SAVE_ERROR": "Failed to save notes",
"UPDATED_BY": "Updated by {name} {time}",
"UPDATED_BY_LABEL": "Updated by",
"PAYWALL": {
"TITLE": "Upgrade to add review notes",
"AVAILABLE_ON": "The review notes feature is only available in the Business and Enterprise plans.",
"UPGRADE_PROMPT": "Add internal context to every CSAT response with review notes. Capture what really happened, spot patterns faster, and make better decisions from your feedback.",
"UPGRADE_NOW": "Upgrade now",
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
} }
} }
}, },

View File

@ -273,7 +273,8 @@
"FILE_BUBBLE": { "FILE_BUBBLE": {
"DOWNLOAD": "Download", "DOWNLOAD": "Download",
"UPLOADING": "Uploading...", "UPLOADING": "Uploading...",
"INSTAGRAM_STORY_UNAVAILABLE": "This story is no longer available." "INSTAGRAM_STORY_UNAVAILABLE": "This story is no longer available.",
"INSTAGRAM_STORY_REPLY": "Replied to your story:"
}, },
"LOCATION_BUBBLE": { "LOCATION_BUBBLE": {
"SEE_ON_MAP": "See on map" "SEE_ON_MAP": "See on map"
@ -378,7 +379,57 @@
"INFO_SHORT": "Automatically mark offline when you aren't using the app." "INFO_SHORT": "Automatically mark offline when you aren't using the app."
}, },
"DOCS": "Read docs", "DOCS": "Read docs",
"SECURITY": "Security" "SECURITY": "Security",
"CAPTAIN_AI": "Captain",
"CONVERSATION_WORKFLOW": "Conversation Workflow"
},
"CAPTAIN_SETTINGS": {
"TITLE": "Captain Settings",
"DESCRIPTION": "Configure your AI models and features for Captain. Captain follows a credit based billing, you will be charged credits for every action Captain takes based on the model selected.",
"LOADING": "Loading Captain configuration...",
"LINK_TEXT": "Learn more about Captain Credits",
"NOT_ENABLED": "Captain is not enabled for your account. Please upgrade your plan to access Captain features.",
"MODEL_CONFIG": {
"TITLE": "Model Configuration",
"DESCRIPTION": "Select AI models for different features.",
"SELECT_MODEL": "Select model",
"CREDITS_PER_MESSAGE": "{credits} credit/message",
"COMING_SOON": "Coming soon",
"EDITOR": {
"TITLE": "Editor Features",
"DESCRIPTION": "Powers smart compose, grammar corrections, tone adjustments, and content enhancement in your message editor."
},
"ASSISTANT": {
"TITLE": "Assistant",
"DESCRIPTION": "Handles automated responses, conversation summaries, and intelligent reply suggestions for customer interactions."
},
"COPILOT": {
"TITLE": "Co-pilot",
"DESCRIPTION": "Provides real-time contextual suggestions, knowledge base recommendations, and proactive insights during conversations."
}
},
"FEATURES": {
"TITLE": "Features",
"DESCRIPTION": "Enable or disable AI-powered features.",
"AUDIO_TRANSCRIPTION": {
"TITLE": "Audio Transcription",
"DESCRIPTION": "Automatically convert voice messages and call recordings into searchable text transcripts."
},
"HELP_CENTER_SEARCH": {
"TITLE": "Help Center Search Indexing",
"DESCRIPTION": "Use AI for context aware search inside your help center articles."
},
"LABEL_SUGGESTION": {
"TITLE": "Label Suggestion",
"DESCRIPTION": "Automatically suggest relevant labels and tags for conversations based on content analysis and context.",
"MODEL_TITLE": "Label Suggestion Model",
"MODEL_DESCRIPTION": "Select the AI model to use for analyzing conversations and suggesting appropriate labels"
}
},
"API": {
"SUCCESS": "Captain settings updated successfully.",
"ERROR": "Failed to update Captain settings. Please try again."
}
}, },
"BILLING_SETTINGS": { "BILLING_SETTINGS": {
"TITLE": "Billing", "TITLE": "Billing",
@ -506,6 +557,58 @@
} }
} }
}, },
"CONVERSATION_WORKFLOW": {
"INDEX": {
"HEADER": {
"TITLE": "Conversation Workflows",
"DESCRIPTION": "Configure rules and required fields for conversation resolution."
}
},
"REQUIRED_ATTRIBUTES": {
"TITLE": "Attributes required on resolution",
"DESCRIPTION": "When resolving a conversation, agents will be prompted to fill these attributes if they haven't yet.",
"NO_ATTRIBUTES": "No attributes added yet",
"ADD": {
"TITLE": "Add Attributes",
"SEARCH_PLACEHOLDER": "Search attributes"
},
"SAVE": {
"SUCCESS": "Required attributes updated",
"ERROR": "Could not update required attributes, please try again"
},
"MODAL": {
"TITLE": "Resolve conversation",
"DESCRIPTION": "Please fill in the following custom attributes before resolving this conversation",
"ACTIONS": {
"RESOLVE": "Resolve conversation",
"CANCEL": "Cancel"
},
"PLACEHOLDERS": {
"TEXT": "Write a note...",
"NUMBER": "Enter a number",
"LINK": "Add a link",
"DATE": "Pick a date",
"LIST": "Select an option"
},
"CHECKBOX": {
"YES": "Yes",
"NO": "No"
}
},
"PAYWALL": {
"TITLE": "Upgrade to use required attributes",
"AVAILABLE_ON": "The required conversation attributes feature is available on the Business and Enterprise plans.",
"UPGRADE_PROMPT": "Upgrade your plan to prompt agents to fill required attributes before conversation resolution.",
"UPGRADE_NOW": "Upgrade now",
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "The required conversation attributes feature is available on the paid plans.",
"UPGRADE_PROMPT": "Upgrade to a paid plan to enforce required attributes before conversation resolution.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
}
}
},
"CREATE_ACCOUNT": { "CREATE_ACCOUNT": {
"NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.", "NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",
"NEW_ACCOUNT": "New Account", "NEW_ACCOUNT": "New Account",
@ -591,7 +694,8 @@
"CREATE_BUTTON": "Create policy", "CREATE_BUTTON": "Create policy",
"API": { "API": {
"SUCCESS_MESSAGE": "Assignment policy created successfully", "SUCCESS_MESSAGE": "Assignment policy created successfully",
"ERROR_MESSAGE": "Failed to create assignment policy" "ERROR_MESSAGE": "Failed to create assignment policy",
"INBOX_LINKED": "Inbox has been linked to the policy"
} }
}, },
"EDIT": { "EDIT": {
@ -605,6 +709,12 @@
"CONFIRM_BUTTON_LABEL": "Continue", "CONFIRM_BUTTON_LABEL": "Continue",
"CANCEL_BUTTON_LABEL": "Cancel" "CANCEL_BUTTON_LABEL": "Cancel"
}, },
"INBOX_LINK_PROMPT": {
"TITLE": "Link inbox to policy",
"DESCRIPTION": "Would you like to link this inbox to the assignment policy?",
"LINK_BUTTON": "Link inbox",
"CANCEL_BUTTON": "Skip"
},
"API": { "API": {
"SUCCESS_MESSAGE": "Assignment policy updated successfully", "SUCCESS_MESSAGE": "Assignment policy updated successfully",
"ERROR_MESSAGE": "Failed to update assignment policy" "ERROR_MESSAGE": "Failed to update assignment policy"
@ -643,7 +753,9 @@
}, },
"BALANCED": { "BALANCED": {
"LABEL": "Balanced", "LABEL": "Balanced",
"DESCRIPTION": "Assign conversations based on available capacity." "DESCRIPTION": "Assign conversations based on available capacity.",
"PREMIUM_MESSAGE": "Upgrade to access balanced assignment and agent capacity management.",
"PREMIUM_BADGE": "Premium"
} }
}, },
"ASSIGNMENT_PRIORITY": { "ASSIGNMENT_PRIORITY": {
@ -729,6 +841,20 @@
"SUCCESS_MESSAGE": "Agent removed from policy successfully", "SUCCESS_MESSAGE": "Agent removed from policy successfully",
"ERROR_MESSAGE": "Failed to remove agent from policy" "ERROR_MESSAGE": "Failed to remove agent from policy"
} }
},
"INBOX_LIMIT_API": {
"ADD": {
"SUCCESS_MESSAGE": "Inbox limit added successfully",
"ERROR_MESSAGE": "Failed to add inbox limit"
},
"UPDATE": {
"SUCCESS_MESSAGE": "Inbox limit updated successfully",
"ERROR_MESSAGE": "Failed to update inbox limit"
},
"DELETE": {
"SUCCESS_MESSAGE": "Inbox limit deleted successfully",
"ERROR_MESSAGE": "Failed to delete inbox limit"
}
} }
}, },
"FORM": { "FORM": {

View File

@ -1,6 +1,7 @@
{ {
"REGISTER": { "REGISTER": {
"TRY_WOOT": "Create an account", "TRY_WOOT": "Create an account",
"GET_STARTED": "Get started with Chatwoot",
"TITLE": "Register", "TITLE": "Register",
"TESTIMONIAL_HEADER": "All it takes is one step to move forward", "TESTIMONIAL_HEADER": "All it takes is one step to move forward",
"TESTIMONIAL_CONTENT": "You're one step away from engaging your customers, retaining them and finding new ones.", "TESTIMONIAL_CONTENT": "You're one step away from engaging your customers, retaining them and finding new ones.",

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@ -5,7 +5,12 @@
"ADD_ACTION_LONG": "Create a new SLA Policy", "ADD_ACTION_LONG": "Create a new SLA Policy",
"DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.", "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
"LEARN_MORE": "Learn more about SLA", "LEARN_MORE": "Learn more about SLA",
"COUNT": "{n} SLA | {n} SLAs",
"LOADING": "Fetching SLAs", "LOADING": "Fetching SLAs",
"SEARCH_PLACEHOLDER": "Search SLA...",
"SEARCH": {
"NO_RESULTS": "No SLA found matching your search"
},
"PAYWALL": { "PAYWALL": {
"TITLE": "Upgrade to create SLAs", "TITLE": "Upgrade to create SLAs",
"AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.", "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
@ -20,14 +25,18 @@
}, },
"LIST": { "LIST": {
"404": "There are no SLAs available in this account.", "404": "There are no SLAs available in this account.",
"TABLE_HEADER": {
"SLA": "SLA",
"BUSINESS_HOURS": "Business hours"
},
"EMPTY": { "EMPTY": {
"TITLE_1": "Enterprise P0", "TITLE_1": "Enterprise P0",
"DESC_1": "Issues raised by enterprise customers, that require immediate attention.", "DESC_1": "Issues raised by enterprise customers, that require immediate attention.",
"TITLE_2": "Enterprise P1", "TITLE_2": "Enterprise P1",
"DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly." "DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly."
}, },
"BUSINESS_HOURS_ON": "Business hours on", "BUSINESS_HOURS_ON": "Turned on",
"BUSINESS_HOURS_OFF": "Business hours off", "BUSINESS_HOURS_OFF": "Turned off",
"RESPONSE_TYPES": { "RESPONSE_TYPES": {
"FRT": "First response time threshold", "FRT": "First response time threshold",
"NRT": "Next response time threshold", "NRT": "Next response time threshold",

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@ -0,0 +1,72 @@
{
"SNOOZE_PARSER": {
"UNITS": {
"MINUTE": "minute",
"MINUTES": "minutes",
"HOUR": "hour",
"HOURS": "hours",
"DAY": "day",
"DAYS": "days",
"WEEK": "week",
"WEEKS": "weeks",
"MONTH": "month",
"MONTHS": "months",
"YEAR": "year",
"YEARS": "years"
},
"HALF": "half",
"NEXT": "next",
"THIS": "this",
"AT": "at",
"IN": "in",
"FROM_NOW": "from now",
"NEXT_YEAR": "next year",
"MERIDIEM": {
"AM": "am",
"PM": "pm"
},
"RELATIVE": {
"TOMORROW": "tomorrow",
"DAY_AFTER_TOMORROW": "day after tomorrow",
"NEXT_WEEK": "next week",
"NEXT_MONTH": "next month",
"THIS_WEEKEND": "this weekend",
"NEXT_WEEKEND": "next weekend"
},
"TIME_OF_DAY": {
"MORNING": "morning",
"AFTERNOON": "afternoon",
"EVENING": "evening",
"NIGHT": "night",
"NOON": "noon",
"MIDNIGHT": "midnight"
},
"WORD_NUMBERS": {
"ONE": "one",
"TWO": "two",
"THREE": "three",
"FOUR": "four",
"FIVE": "five",
"SIX": "six",
"SEVEN": "seven",
"EIGHT": "eight",
"NINE": "nine",
"TEN": "ten",
"TWELVE": "twelve",
"FIFTEEN": "fifteen",
"TWENTY": "twenty",
"THIRTY": "thirty"
},
"ORDINALS": {
"FIRST": "first",
"SECOND": "second",
"THIRD": "third",
"FOURTH": "fourth",
"FIFTH": "fifth"
},
"OF": "of",
"AFTER": "after",
"WEEK": "week",
"DAY": "day"
}
}

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@ -5,6 +5,9 @@
"LOADING": "Fetching teams", "LOADING": "Fetching teams",
"DESCRIPTION": "Teams allow you to organize agents into groups based on their responsibilities. An agent can belong to multiple teams. When working collaboratively, you can assign conversations to specific teams.", "DESCRIPTION": "Teams allow you to organize agents into groups based on their responsibilities. An agent can belong to multiple teams. When working collaboratively, you can assign conversations to specific teams.",
"LEARN_MORE": "Learn more about teams", "LEARN_MORE": "Learn more about teams",
"COUNT": "{n} team | {n} teams",
"SEARCH_PLACEHOLDER": "Search teams...",
"NO_RESULTS": "No teams found matching your search",
"LIST": { "LIST": {
"404": "There are no teams created on this account.", "404": "There are no teams created on this account.",
"EDIT_TEAM": "Edit team", "EDIT_TEAM": "Edit team",
@ -64,8 +67,8 @@
"ERROR_MESSAGE": "Couldn't save the team details. Try again." "ERROR_MESSAGE": "Couldn't save the team details. Try again."
}, },
"AGENTS": { "AGENTS": {
"AGENT": "AGENT", "AGENT": "Agent",
"EMAIL": "EMAIL", "EMAIL": "Email",
"BUTTON_TEXT": "Add agents", "BUTTON_TEXT": "Add agents",
"ADD_AGENTS": "Adding Agents to your Team...", "ADD_AGENTS": "Adding Agents to your Team...",
"SELECT": "select", "SELECT": "select",

View File

@ -4,6 +4,9 @@
"LOADING_EDITOR": "جار جلب المحرر...", "LOADING_EDITOR": "جار جلب المحرر...",
"DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.", "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
"LEARN_MORE": "Learn about agent bots", "LEARN_MORE": "Learn about agent bots",
"COUNT": "{n} bot | {n} bots",
"SEARCH_PLACEHOLDER": "Search bots...",
"NO_RESULTS": "No bots found matching your search",
"GLOBAL_BOT": "System bot", "GLOBAL_BOT": "System bot",
"GLOBAL_BOT_BADGE": "النظام", "GLOBAL_BOT_BADGE": "النظام",
"AVATAR": { "AVATAR": {
@ -34,7 +37,8 @@
"LOADING": "جار جلب الروبوتات...", "LOADING": "جار جلب الروبوتات...",
"TABLE_HEADER": { "TABLE_HEADER": {
"DETAILS": "Bot Details", "DETAILS": "Bot Details",
"URL": "رابط Webhook" "URL": "رابط Webhook",
"ACTIONS": "الإجراءات"
} }
}, },
"DELETE": { "DELETE": {

View File

@ -9,6 +9,7 @@
"ADMINISTRATOR": "المدير", "ADMINISTRATOR": "المدير",
"AGENT": "وكيل الدعم" "AGENT": "وكيل الدعم"
}, },
"COUNT": "",
"LIST": { "LIST": {
"404": "لا يوجد وكلاء دعم مرتبطين بهذا الحساب", "404": "لا يوجد وكلاء دعم مرتبطين بهذا الحساب",
"TITLE": "إدارة وكلاء الدعم في فريقك", "TITLE": "إدارة وكلاء الدعم في فريقك",
@ -96,6 +97,8 @@
"ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً" "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
} }
}, },
"SEARCH_PLACEHOLDER": "البحث عن وكلاء...",
"NO_RESULTS": "No agents found matching your search",
"SEARCH": { "SEARCH": {
"NO_RESULTS": "لم يتم العثور على النتائج." "NO_RESULTS": "لم يتم العثور على النتائج."
}, },

View File

@ -5,6 +5,9 @@
"LOADING": "جلب الصفات المخصصة", "LOADING": "جلب الصفات المخصصة",
"DESCRIPTION": "سمة مخصصة تتتبع تفاصيل إضافية حول جهات الاتصال أو المحادثات الخاصة بك - مثل خطة الاشتراك أو تاريخ الشراء الأول. يمكنك إضافة أنواع مختلفة من السمات المخصصة، مثل النص أو القوائم أو الأرقام، لالتقاط المعلومات المحددة التي تحتاجها.", "DESCRIPTION": "سمة مخصصة تتتبع تفاصيل إضافية حول جهات الاتصال أو المحادثات الخاصة بك - مثل خطة الاشتراك أو تاريخ الشراء الأول. يمكنك إضافة أنواع مختلفة من السمات المخصصة، مثل النص أو القوائم أو الأرقام، لالتقاط المعلومات المحددة التي تحتاجها.",
"LEARN_MORE": "تعرف على المزيد حول السمات المخصصة", "LEARN_MORE": "تعرف على المزيد حول السمات المخصصة",
"COUNT": "{n} attribute | {n} attributes",
"SEARCH_PLACEHOLDER": "البحث عن صفات...",
"NO_RESULTS": "No attributes found matching your search",
"ATTRIBUTE_MODELS": { "ATTRIBUTE_MODELS": {
"CONVERSATION": "المحادثات", "CONVERSATION": "المحادثات",
"CONTACT": "جهات الاتصال" "CONTACT": "جهات الاتصال"
@ -63,6 +66,10 @@
}, },
"ENABLE_REGEX": { "ENABLE_REGEX": {
"LABEL": "تمكين التحقق من صحة regex" "LABEL": "تمكين التحقق من صحة regex"
},
"BADGES": {
"PRE_CHAT": "Pre-chat",
"RESOLUTION": "Resolution"
} }
}, },
"API": { "API": {

View File

@ -3,8 +3,11 @@
"HEADER": "الأتمتة", "HEADER": "الأتمتة",
"DESCRIPTION": "ويمكن للأتمتة أن تحل محل وتبسط العمليات القائمة التي تتطلب جهداً يدوياً، مثل إضافة تسميات وتعيين المحادثات إلى أنسب وكيل. ويسمح ذلك للفريق بالتركيز على مواطن قوتهم مع تقليل الوقت الذي يقضيه في المهام الروتينية.", "DESCRIPTION": "ويمكن للأتمتة أن تحل محل وتبسط العمليات القائمة التي تتطلب جهداً يدوياً، مثل إضافة تسميات وتعيين المحادثات إلى أنسب وكيل. ويسمح ذلك للفريق بالتركيز على مواطن قوتهم مع تقليل الوقت الذي يقضيه في المهام الروتينية.",
"LEARN_MORE": "تعلم المزيد عن الأتمتة", "LEARN_MORE": "تعلم المزيد عن الأتمتة",
"HEADER_BTN_TXT": "إضافة قاعدة أتمتة", "COUNT": "{n} automation | {n} automations",
"HEADER_BTN_TXT": "Create Automation",
"LOADING": "جلب قواعد الأتمتة", "LOADING": "جلب قواعد الأتمتة",
"SEARCH_PLACEHOLDER": "Search automation rules...",
"NO_RESULTS": "No automation rules found matching your search",
"ADD": { "ADD": {
"TITLE": "إضافة قاعدة أتمتة", "TITLE": "إضافة قاعدة أتمتة",
"SUBMIT": "إنشاء", "SUBMIT": "إنشاء",
@ -42,9 +45,9 @@
"LIST": { "LIST": {
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "الاسم", "NAME": "الاسم",
"DESCRIPTION": "الوصف",
"ACTIVE": "مفعل", "ACTIVE": "مفعل",
"CREATED_ON": "تم إنشاؤها في" "CREATED_ON": "تم إنشاؤها في",
"ACTIONS": "الإجراءات"
}, },
"404": "لم يتم العثور على قواعد أتمتة" "404": "لم يتم العثور على قواعد أتمتة"
}, },
@ -150,7 +153,8 @@
"ADD_PRIVATE_NOTE": "Add a Private Note", "ADD_PRIVATE_NOTE": "Add a Private Note",
"CHANGE_PRIORITY": "تغيير الأولوية", "CHANGE_PRIORITY": "تغيير الأولوية",
"ADD_SLA": "Add SLA", "ADD_SLA": "Add SLA",
"OPEN_CONVERSATION": "فتح المحادثة" "OPEN_CONVERSATION": "فتح المحادثة",
"PENDING_CONVERSATION": "تحديد المحادثة كمعلقة"
}, },
"MESSAGE_TYPES": { "MESSAGE_TYPES": {
"INCOMING": "Incoming Message", "INCOMING": "Incoming Message",

View File

@ -22,6 +22,10 @@
"UPDATE_SUCCESFUL": "تم تحديث حالة المحادثة بنجاح.", "UPDATE_SUCCESFUL": "تم تحديث حالة المحادثة بنجاح.",
"UPDATE_FAILED": "فشل تحديث المحادثات، الرجاء المحاولة مرة أخرى." "UPDATE_FAILED": "فشل تحديث المحادثات، الرجاء المحاولة مرة أخرى."
}, },
"RESOLVE": {
"ALL_MISSING_ATTRIBUTES": "لا يمكن حل المحادثات بسبب عدم وجود السمات المطلوبة",
"PARTIAL_SUCCESS": "بعض المحادثات تحتاج إلى سمات مطلوبة قبل الحل وتم تخطيها"
},
"LABELS": { "LABELS": {
"ASSIGN_LABELS": "إضافة وسم", "ASSIGN_LABELS": "إضافة وسم",
"NO_LABELS_FOUND": "لم يتم العثور على تصنيفات", "NO_LABELS_FOUND": "لم يتم العثور على تصنيفات",

View File

@ -3,8 +3,11 @@
"HEADER": "الردود الجاهزة", "HEADER": "الردود الجاهزة",
"LEARN_MORE": "معرفة المزيد عن الاستجابات المعلبة", "LEARN_MORE": "معرفة المزيد عن الاستجابات المعلبة",
"DESCRIPTION": "الردود المسبقة هي قوالب رد مكتوبة مسبقاً تساعدك على الرد بسرعة على محادثة. يمكن للوكلاء كتابة حرف '/' يتبعه الرمز المختصر لإدراج رد مسبق أثناء محادثة. ", "DESCRIPTION": "الردود المسبقة هي قوالب رد مكتوبة مسبقاً تساعدك على الرد بسرعة على محادثة. يمكن للوكلاء كتابة حرف '/' يتبعه الرمز المختصر لإدراج رد مسبق أثناء محادثة. ",
"COUNT": "{n} canned response | {n} canned responses",
"HEADER_BTN_TXT": "إضافة رد جاهز", "HEADER_BTN_TXT": "إضافة رد جاهز",
"LOADING": "جاري جلب الردود الجاهزة...", "LOADING": "جاري جلب الردود الجاهزة...",
"SEARCH_PLACEHOLDER": "Search canned responses...",
"NO_RESULTS": "No canned responses found matching your search",
"SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام.", "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام.",
"LIST": { "LIST": {
"404": "لا توجد ردود جاهزة متوفرة في هذا الحساب.", "404": "لا توجد ردود جاهزة متوفرة في هذا الحساب.",

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@ -76,6 +76,9 @@
}, },
"waiting_since_desc": { "waiting_since_desc": {
"TEXT": "الرد المعلق: الأقصر أولاً" "TEXT": "الرد المعلق: الأقصر أولاً"
},
"priority_desc_created_at_asc": {
"TEXT": "Priority: Highest first, Created: Oldest first"
} }
}, },
"ATTACHMENTS": { "ATTACHMENTS": {
@ -104,7 +107,7 @@
"CONTENT": "Shared contact" "CONTENT": "Shared contact"
}, },
"embed": { "embed": {
"CONTENT": "Embedded content" "CONTENT": "المحتوى المضمن"
} }
}, },
"CHAT_SORT_BY_FILTER": { "CHAT_SORT_BY_FILTER": {

View File

@ -1,33 +1,33 @@
{ {
"COMPANIES": { "COMPANIES": {
"HEADER": "Companies", "HEADER": "الشركات",
"SORT_BY": { "SORT_BY": {
"LABEL": "ترتيب حسب", "LABEL": "ترتيب حسب",
"OPTIONS": { "OPTIONS": {
"NAME": "الاسم", "NAME": "الاسم",
"DOMAIN": "النطاق", "DOMAIN": "النطاق",
"CREATED_AT": "تم إنشاؤها في", "CREATED_AT": "تم إنشاؤها في",
"CONTACTS_COUNT": "Contacts count" "CONTACTS_COUNT": "عدد جهات الاتصال"
} }
}, },
"ORDER": { "ORDER": {
"LABEL": "Order", "LABEL": "ترتيب",
"OPTIONS": { "OPTIONS": {
"ASCENDING": "Ascending", "ASCENDING": "تصاعدي",
"DESCENDING": "Descending" "DESCENDING": "Descending"
} }
}, },
"SEARCH_PLACEHOLDER": "Search companies...", "SEARCH_PLACEHOLDER": "البحث في الشركات...",
"LOADING": "Loading companies...", "LOADING": "جاري تحميل الشركات...",
"UNNAMED": "Unnamed Company", "UNNAMED": "شركة بلا اسم",
"CONTACTS_COUNT": "{n} contact | {n} contacts", "CONTACTS_COUNT": "جهة اتصال {n} | {n} جهات الاتصال",
"EMPTY_STATE": { "EMPTY_STATE": {
"TITLE": "No companies found" "TITLE": "لم يتم العثور على شركات"
} }
}, },
"COMPANIES_LAYOUT": { "COMPANIES_LAYOUT": {
"PAGINATION_FOOTER": { "PAGINATION_FOOTER": {
"SHOWING": "Showing {startItem} {endItem} of {totalItems} company | Showing {startItem} {endItem} of {totalItems} companies" "SHOWING": "عرض {startItem} - {endItem} من {totalItems} شركة | عرض {startItem} {endItem} من الشركات {totalItems}"
} }
} }
} }

View File

@ -18,8 +18,8 @@
"CREATED_AT_LABEL": "تم إنشاؤها", "CREATED_AT_LABEL": "تم إنشاؤها",
"NEW_MESSAGE": "رسالة جديدة", "NEW_MESSAGE": "رسالة جديدة",
"CALL": "Call", "CALL": "Call",
"CALL_INITIATED": "Calling the contact…", "CALL_INITIATED": "جار الاتصال بجهة الاتصال…",
"CALL_FAILED": "Unable to start the call. Please try again.", "CALL_FAILED": "تعذر بدء المكالمة. الرجاء المحاولة مرة أخرى.",
"VOICE_INBOX_PICKER": { "VOICE_INBOX_PICKER": {
"TITLE": "Choose a voice inbox" "TITLE": "Choose a voice inbox"
}, },
@ -457,8 +457,11 @@
"INSTAGRAM": { "INSTAGRAM": {
"PLACEHOLDER": "Add Instagram" "PLACEHOLDER": "Add Instagram"
}, },
"TELEGRAM": {
"PLACEHOLDER": "Add Telegram"
},
"TIKTOK": { "TIKTOK": {
"PLACEHOLDER": "Add TikTok" "PLACEHOLDER": "إضافة TikTok"
}, },
"LINKEDIN": { "LINKEDIN": {
"PLACEHOLDER": "Add LinkedIn" "PLACEHOLDER": "Add LinkedIn"
@ -573,7 +576,8 @@
"SEARCH_EMPTY_STATE_TITLE": "لا توجد جهات اتصال تطابق بحثك 🔍", "SEARCH_EMPTY_STATE_TITLE": "لا توجد جهات اتصال تطابق بحثك 🔍",
"LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋", "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
"ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙" "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
} },
"LOAD_MORE": "تحميل المزيد"
}, },
"CONTACTS_BULK_ACTIONS": { "CONTACTS_BULK_ACTIONS": {
"ASSIGN_LABELS": "تعيين التسميات", "ASSIGN_LABELS": "تعيين التسميات",
@ -607,7 +611,7 @@
"NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.", "NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.",
"CONTACT_SELECTOR": { "CONTACT_SELECTOR": {
"LABEL": "إلى:", "LABEL": "إلى:",
"TAG_INPUT_PLACEHOLDER": "Search for a contact with name, email or phone number", "TAG_INPUT_PLACEHOLDER": "Enter at least 2 characters to search by name, email, or phone number",
"CONTACT_CREATING": "Creating contact..." "CONTACT_CREATING": "Creating contact..."
}, },
"INBOX_SELECTOR": { "INBOX_SELECTOR": {
@ -618,9 +622,9 @@
"SUBJECT_LABEL": "الموضوع :", "SUBJECT_LABEL": "الموضوع :",
"SUBJECT_PLACEHOLDER": "Enter your email subject here", "SUBJECT_PLACEHOLDER": "Enter your email subject here",
"CC_LABEL": "نسخة من البريد:", "CC_LABEL": "نسخة من البريد:",
"CC_PLACEHOLDER": "Search for a contact with their email address", "CC_PLACEHOLDER": "Enter at least 2 characters to search by email",
"BCC_LABEL": "نسخة خفية من البريد:", "BCC_LABEL": "نسخة خفية من البريد:",
"BCC_PLACEHOLDER": "Search for a contact with their email address", "BCC_PLACEHOLDER": "Enter at least 2 characters to search by email",
"BCC_BUTTON": "نسخة خفية من البريد" "BCC_BUTTON": "نسخة خفية من البريد"
}, },
"MESSAGE_EDITOR": { "MESSAGE_EDITOR": {

View File

@ -61,6 +61,7 @@
"UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.", "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
"UNSUPPORTED_MESSAGE_FACEBOOK": "هذه الرسالة غير مدعومة، يمكنك مشاهدة هذه الرسالة على تطبيق فيسبوك (Messenger).", "UNSUPPORTED_MESSAGE_FACEBOOK": "هذه الرسالة غير مدعومة، يمكنك مشاهدة هذه الرسالة على تطبيق فيسبوك (Messenger).",
"UNSUPPORTED_MESSAGE_INSTAGRAM": "هذه الرسالة غير مدعومة، يمكنك عرض هذه الرسالة على تطبيق Instagram.", "UNSUPPORTED_MESSAGE_INSTAGRAM": "هذه الرسالة غير مدعومة، يمكنك عرض هذه الرسالة على تطبيق Instagram.",
"UNSUPPORTED_MESSAGE_TIKTOK": "هذه الرسالة غير مدعومة. يمكنك مشاهدة هذه الرسالة على تطبيق TikTok.",
"SUCCESS_DELETE_MESSAGE": "تم حذف الرسالة بنجاح", "SUCCESS_DELETE_MESSAGE": "تم حذف الرسالة بنجاح",
"FAIL_DELETE_MESSSAGE": "تعذر حذف الرسالة! حاول مرة أخرى", "FAIL_DELETE_MESSSAGE": "تعذر حذف الرسالة! حاول مرة أخرى",
"NO_RESPONSE": "لا توجد استجابة", "NO_RESPONSE": "لا توجد استجابة",
@ -173,6 +174,10 @@
"SUCCESFUL": "تعيين تسمية ##{labelName} لمعرف المحادثة {conversationId}", "SUCCESFUL": "تعيين تسمية ##{labelName} لمعرف المحادثة {conversationId}",
"FAILED": "تعذر تعيين التسمية. الرجاء المحاولة مرة أخرى." "FAILED": "تعذر تعيين التسمية. الرجاء المحاولة مرة أخرى."
}, },
"LABEL_REMOVAL": {
"SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
"FAILED": "Couldn't remove label. Please try again."
},
"TEAM_ASSIGNMENT": { "TEAM_ASSIGNMENT": {
"SUCCESFUL": "الفريق المعين \"{team}\" لمعرف المحادثة {conversationId}", "SUCCESFUL": "الفريق المعين \"{team}\" لمعرف المحادثة {conversationId}",
"FAILED": "تعذر تعيين الفريق. الرجاء المحاولة مرة أخرى." "FAILED": "تعذر تعيين الفريق. الرجاء المحاولة مرة أخرى."
@ -185,7 +190,11 @@
"DISABLE_SIGN_TOOLTIP": "تعطيل التوقيع", "DISABLE_SIGN_TOOLTIP": "تعطيل التوقيع",
"MSG_INPUT": "زر Shift + Enter لإضافة سطر جديد. ابدأ بزر / للاختيار من الردود الجاهزة.", "MSG_INPUT": "زر Shift + Enter لإضافة سطر جديد. ابدأ بزر / للاختيار من الردود الجاهزة.",
"PRIVATE_MSG_INPUT": "زر Shift + Enter لإضافة سطر جديد. سيكون هذا مرئياً للوكلاء فقط", "PRIVATE_MSG_INPUT": "زر Shift + Enter لإضافة سطر جديد. سيكون هذا مرئياً للوكلاء فقط",
"MESSAGING_RESTRICTED": "You cannot reply to this conversation",
"MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
"MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
"MESSAGE_SIGNATURE_NOT_CONFIGURED": "لم يتم تكوين توقيع الرسالة، الرجاء تكوينه في إعدادات الملف الشخصي.", "MESSAGE_SIGNATURE_NOT_CONFIGURED": "لم يتم تكوين توقيع الرسالة، الرجاء تكوينه في إعدادات الملف الشخصي.",
"COPILOT_MSG_INPUT": "إعطاء copilot أوامر إضافية، أو السؤال عن أي شيء آخر... اضغط على مفتاح الإدخال لإرسال المتابعة",
"CLICK_HERE": "انقر هنا للتحديث", "CLICK_HERE": "انقر هنا للتحديث",
"WHATSAPP_TEMPLATES": "قوالب الواتساب" "WHATSAPP_TEMPLATES": "قوالب الواتساب"
}, },
@ -205,7 +214,7 @@
"DRAG_DROP": "اسحب و أسقط هنا للإرفاق", "DRAG_DROP": "اسحب و أسقط هنا للإرفاق",
"START_AUDIO_RECORDING": "بدء التسجيل الصوتي", "START_AUDIO_RECORDING": "بدء التسجيل الصوتي",
"STOP_AUDIO_RECORDING": "إيقاف التسجيل الصوتي", "STOP_AUDIO_RECORDING": "إيقاف التسجيل الصوتي",
"": "", "COPILOT_THINKING": "Copilot يفكر",
"EMAIL_HEAD": { "EMAIL_HEAD": {
"TO": "إلى", "TO": "إلى",
"ADD_BCC": "إضافة bcc", "ADD_BCC": "إضافة bcc",
@ -247,9 +256,12 @@
"SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully", "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
"FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again", "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "حجم الملف يتجاوز حد الاقصى وهو {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE}", "FILE_SIZE_LIMIT": "حجم الملف يتجاوز حد الاقصى وهو {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE}",
"FILE_TYPE_NOT_SUPPORTED": "هذا النوع من الملفات {fileName} غير مدعوم في هذه المحادثة",
"MESSAGE_ERROR": "غير قادر على إرسال هذه الرسالة، الرجاء المحاولة مرة أخرى لاحقاً", "MESSAGE_ERROR": "غير قادر على إرسال هذه الرسالة، الرجاء المحاولة مرة أخرى لاحقاً",
"SENT_BY": "أرسلت بواسطة:", "SENT_BY": "أرسلت بواسطة:",
"BOT": "رد آلي", "BOT": "رد آلي",
"NATIVE_APP": "تطبيق الجوال",
"NATIVE_APP_ADVISORY": "تم إرسال هذه الرسالة من تطبيق الجوال. رد من Chatwoot للحفاظ على نافذة الرسالة.",
"SEND_FAILED": "تعذر إرسال الرسالة! حاول مرة أخرى", "SEND_FAILED": "تعذر إرسال الرسالة! حاول مرة أخرى",
"TRY_AGAIN": "إعادة المحاولة", "TRY_AGAIN": "إعادة المحاولة",
"ASSIGNMENT": { "ASSIGNMENT": {
@ -277,14 +289,14 @@
"COPILOT": "Copilot" "COPILOT": "Copilot"
}, },
"VOICE_WIDGET": { "VOICE_WIDGET": {
"INCOMING_CALL": "Incoming call", "INCOMING_CALL": "مكالمة واردة",
"OUTGOING_CALL": "Outgoing call", "OUTGOING_CALL": "مكالمة صادرة",
"CALL_IN_PROGRESS": "Call in progress", "CALL_IN_PROGRESS": "مكالمة قيد الاتصال",
"NOT_ANSWERED_YET": "Not answered yet", "NOT_ANSWERED_YET": "لم يتم الرد بعد",
"HANDLED_IN_ANOTHER_TAB": "Being handled in another tab", "HANDLED_IN_ANOTHER_TAB": "يتم التعامل معها في علامة تبويب أخرى",
"REJECT_CALL": "Reject", "REJECT_CALL": "رفض",
"JOIN_CALL": "Join call", "JOIN_CALL": "انضم إلى المكالمة",
"END_CALL": "End call" "END_CALL": "إنهاء المكالمة"
} }
}, },
"EMAIL_TRANSCRIPT": { "EMAIL_TRANSCRIPT": {
@ -294,6 +306,7 @@
"CANCEL": "إلغاء", "CANCEL": "إلغاء",
"SEND_EMAIL_SUCCESS": "تم إرسال نص المحادثة بنجاح", "SEND_EMAIL_SUCCESS": "تم إرسال نص المحادثة بنجاح",
"SEND_EMAIL_ERROR": "حدث خطأ، الرجاء المحاولة مرة أخرى", "SEND_EMAIL_ERROR": "حدث خطأ، الرجاء المحاولة مرة أخرى",
"SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
"FORM": { "FORM": {
"SEND_TO_CONTACT": "إرسال نص المحادثة إلى العميل", "SEND_TO_CONTACT": "إرسال نص المحادثة إلى العميل",
"SEND_TO_AGENT": "إرسال نص المحادثة إلى وكيل خدمة العملاء المعين", "SEND_TO_AGENT": "إرسال نص المحادثة إلى وكيل خدمة العملاء المعين",

View File

@ -3,8 +3,11 @@
"HEADER": "Custom Roles", "HEADER": "Custom Roles",
"LEARN_MORE": "Learn more about custom roles", "LEARN_MORE": "Learn more about custom roles",
"DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.", "DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
"COUNT": "{n} custom role | {n} custom roles",
"HEADER_BTN_TXT": "Add custom role", "HEADER_BTN_TXT": "Add custom role",
"LOADING": "Fetching custom roles...", "LOADING": "Fetching custom roles...",
"SEARCH_PLACEHOLDER": "Search custom roles...",
"NO_RESULTS": "No custom roles found matching your search",
"SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام.", "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام.",
"PAYWALL": { "PAYWALL": {
"TITLE": "Upgrade to create custom roles", "TITLE": "Upgrade to create custom roles",

View File

@ -1,5 +1,8 @@
{ {
"DATE_PICKER": { "DATE_PICKER": {
"PREVIOUS_PERIOD": "Previous period",
"NEXT_PERIOD": "Next period",
"WEEK_NUMBER": "Week #{weekNumber}",
"APPLY_BUTTON": "تطبيق", "APPLY_BUTTON": "تطبيق",
"CLEAR_BUTTON": "مسح", "CLEAR_BUTTON": "مسح",
"DATE_RANGE_INPUT": { "DATE_RANGE_INPUT": {
@ -13,6 +16,8 @@
"LAST_3_MONTHS": "آخر 3 أشهر", "LAST_3_MONTHS": "آخر 3 أشهر",
"LAST_6_MONTHS": "آخر 6 أشهر", "LAST_6_MONTHS": "آخر 6 أشهر",
"LAST_YEAR": "العام الماضي", "LAST_YEAR": "العام الماضي",
"THIS_WEEK": "This week",
"MONTH_TO_DATE": "This month",
"CUSTOM_RANGE": "تحديد نطاق التاريخ" "CUSTOM_RANGE": "تحديد نطاق التاريخ"
} }
} }

View File

@ -7,6 +7,13 @@
}, },
"CLOSE": "أغلق", "CLOSE": "أغلق",
"BETA": "تجريبي", "BETA": "تجريبي",
"BETA_DESCRIPTION": "This feature is in beta and may change as we improve it." "BETA_DESCRIPTION": "This feature is in beta and may change as we improve it.",
"ACCEPT": "قبول",
"DISCARD": "Discard",
"PREFERRED": "المفضلة"
},
"CHOICE_TOGGLE": {
"YES": "نعم",
"NO": "لا"
} }
} }

View File

@ -182,6 +182,7 @@
}, },
"COMMAND_BAR": { "COMMAND_BAR": {
"SEARCH_PLACEHOLDER": "البحث أو القفز إلى", "SEARCH_PLACEHOLDER": "البحث أو القفز إلى",
"SNOOZE_PLACEHOLDER": "Type a time e.g. tomorrow, 2 hours, next friday, jan 15...",
"SECTIONS": { "SECTIONS": {
"GENERAL": "عام", "GENERAL": "عام",
"REPORTS": "التقارير", "REPORTS": "التقارير",

View File

@ -374,6 +374,16 @@
"ERROR_MESSAGE": "Error while deleting article" "ERROR_MESSAGE": "Error while deleting article"
} }
}, },
"REORDER_ARTICLE": {
"API": {
"ERROR_MESSAGE": "Unable to reorder articles. Please try again."
}
},
"REORDER_CATEGORY": {
"API": {
"ERROR_MESSAGE": "Unable to reorder categories. Please try again."
}
},
"CREATE_ARTICLE": { "CREATE_ARTICLE": {
"ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings" "ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings"
}, },

View File

@ -3,6 +3,9 @@
"HEADER": "قنوات التواصل", "HEADER": "قنوات التواصل",
"DESCRIPTION": "القناة هي وضع الاتصال الذي يختاره العميل للتفاعل معك. صندوق الوارد هو المكان الذي تدير فيه التفاعلات لقناة معينة. ويمكن أن تشمل الاتصالات من مصادر مختلفة مثل البريد الإلكتروني، والمحادثة الحية، ووسائط الإعلام الاجتماعية.", "DESCRIPTION": "القناة هي وضع الاتصال الذي يختاره العميل للتفاعل معك. صندوق الوارد هو المكان الذي تدير فيه التفاعلات لقناة معينة. ويمكن أن تشمل الاتصالات من مصادر مختلفة مثل البريد الإلكتروني، والمحادثة الحية، ووسائط الإعلام الاجتماعية.",
"LEARN_MORE": "تعلم المزيد عن صناديق البريد", "LEARN_MORE": "تعلم المزيد عن صناديق البريد",
"COUNT": "{n} inbox | {n} inboxes",
"SEARCH_PLACEHOLDER": "Search inboxes...",
"NO_RESULTS": "No inboxes found matching your search",
"RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.", "RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
"CLICK_TO_RECONNECT": "Click here to reconnect.", "CLICK_TO_RECONNECT": "Click here to reconnect.",
"WHATSAPP_REGISTRATION_INCOMPLETE": "Your WhatsApp Business registration isnt complete. Please check your display name status in Meta Business Manager before reconnecting.", "WHATSAPP_REGISTRATION_INCOMPLETE": "Your WhatsApp Business registration isnt complete. Please check your display name status in Meta Business Manager before reconnecting.",
@ -58,11 +61,11 @@
"DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You wont be able to send/receive Instagram messages from this inbox anymore." "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You wont be able to send/receive Instagram messages from this inbox anymore."
}, },
"TIKTOK": { "TIKTOK": {
"CONTINUE_WITH_TIKTOK": "Continue with TikTok", "CONTINUE_WITH_TIKTOK": "المتابعة مع تيكتوك",
"CONNECT_YOUR_TIKTOK_PROFILE": "Connect your TikTok Profile", "CONNECT_YOUR_TIKTOK_PROFILE": "الاتصال بحسابك في تيكتوك",
"HELP": "To add your TikTok profile as a channel, you need to authenticate your TikTok Profile by clicking on 'Continue with TikTok' ", "HELP": "لإضافة ملفك الشخصي على TikTok كقناة، عليك مصادقة ملفك الشخصي على TikTok بالنقر على \"متابعة مع TikTok\".",
"ERROR_MESSAGE": "There was an error connecting to TikTok, please try again", "ERROR_MESSAGE": "حدث خطأ أثناء الاتصال بـ TikTok، يرجى المحاولة مرة أخرى",
"ERROR_AUTH": "There was an error connecting to TikTok, please try again" "ERROR_AUTH": "حدث خطأ أثناء الاتصال بـ TikTok، يرجى المحاولة مرة أخرى"
}, },
"TWITTER": { "TWITTER": {
"HELP": "لإضافة حساب تويتر الخاص بك كقناة تواصل، تحتاج إلى مصادقة حسابك على تويتر بك بالنقر على زر \"تسجيل الدخول باستخدام تويتر\" ", "HELP": "لإضافة حساب تويتر الخاص بك كقناة تواصل، تحتاج إلى مصادقة حسابك على تويتر بك بالنقر على زر \"تسجيل الدخول باستخدام تويتر\" ",
@ -389,10 +392,10 @@
"ERROR_MESSAGE": "لم نتمكن من حفظ قناة البريد الإلكتروني" "ERROR_MESSAGE": "لم نتمكن من حفظ قناة البريد الإلكتروني"
}, },
"FINISH_MESSAGE": "بدء إعادة توجيه رسائل البريد الإلكتروني الخاصة بك إلى عنوان البريد الإلكتروني التالي.", "FINISH_MESSAGE": "بدء إعادة توجيه رسائل البريد الإلكتروني الخاصة بك إلى عنوان البريد الإلكتروني التالي.",
"FINISH_MESSAGE_NO_FORWARDING": "Your email inbox has been created successfully! You need to configure SMTP and IMAP credentials to send and receive emails. Without these settings, no emails will be processed.", "FINISH_MESSAGE_NO_FORWARDING": "تم إنشاء بريدك الإلكتروني بنجاح! تحتاج إلى تكوين بيانات اعتماد SMTP و IMAP لإرسال واستقبال رسائل البريد الإلكتروني. بدون هذه الإعدادات، لن يتم معالجة رسائل البريد الإلكتروني.",
"FORWARDING_ADDRESS_LABEL": "Forward emails to this address:", "FORWARDING_ADDRESS_LABEL": "إعادة توجيه رسائل البريد الإلكتروني إلى هذا العنوان",
"CONFIGURE_SMTP_IMAP_LINK": "اضغط هنا", "CONFIGURE_SMTP_IMAP_LINK": "اضغط هنا",
"CONFIGURE_SMTP_IMAP_TEXT": " to configure IMAP and SMTP settings" "CONFIGURE_SMTP_IMAP_TEXT": " لتهيئة إعدادات IMAP و SMTP"
}, },
"LINE_CHANNEL": { "LINE_CHANNEL": {
"TITLE": "قناة LINE", "TITLE": "قناة LINE",
@ -480,7 +483,7 @@
}, },
"TIKTOK": { "TIKTOK": {
"TITLE": "TikTok", "TITLE": "TikTok",
"DESCRIPTION": "Connect your TikTok account" "DESCRIPTION": "ربط حسابك في TikTok"
}, },
"VOICE": { "VOICE": {
"TITLE": "Voice", "TITLE": "Voice",
@ -575,7 +578,7 @@
"SUBTITLE": "Use only the configured business name as the sender name in the email header." "SUBTITLE": "Use only the configured business name as the sender name in the email header."
}, },
"BUSINESS_NAME": { "BUSINESS_NAME": {
"BUTTON_TEXT": "+ Configure your business name", "BUTTON_TEXT": "Configure your business name",
"PLACEHOLDER": "Enter your business name", "PLACEHOLDER": "Enter your business name",
"SAVE_BUTTON_TEXT": "حفظ" "SAVE_BUTTON_TEXT": "حفظ"
} }
@ -589,8 +592,10 @@
"DISABLED": "معطّل" "DISABLED": "معطّل"
}, },
"LOCK_TO_SINGLE_CONVERSATION": { "LOCK_TO_SINGLE_CONVERSATION": {
"ENABLED": "مفعل", "ENABLED": "Reopen same conversation",
"DISABLED": "معطّل" "DISABLED": "Create new conversations",
"ENABLED_DESCRIPTION": "When a contact messages again, the previous conversation will be reopened.",
"DISABLED_DESCRIPTION": "A new conversation will be created each time after the previous one is resolved."
}, },
"ENABLE_HMAC": { "ENABLE_HMAC": {
"LABEL": "تفعيل" "LABEL": "تفعيل"
@ -625,6 +630,8 @@
"ACCOUNT_HEALTH": "Account Health", "ACCOUNT_HEALTH": "Account Health",
"CSAT": "تقييم رضاء العملاء" "CSAT": "تقييم رضاء العملاء"
}, },
"CHANNEL_PREFERENCES": "Channel Preferences",
"WIDGET_FEATURES": "Widget features",
"ACCOUNT_HEALTH": { "ACCOUNT_HEALTH": {
"TITLE": "Manage your WhatsApp account", "TITLE": "Manage your WhatsApp account",
"DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed", "DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed",
@ -708,8 +715,8 @@
"SENDER_NAME_SECTION_TEXT": "تمكين/تعطيل إظهار اسم الوكيل في البريد الإلكتروني، إذا تم تعطيله فسيظهر اسم المنشأة", "SENDER_NAME_SECTION_TEXT": "تمكين/تعطيل إظهار اسم الوكيل في البريد الإلكتروني، إذا تم تعطيله فسيظهر اسم المنشأة",
"ENABLE_CONTINUITY_VIA_EMAIL": "تمكين استمرارية المحادثة عبر البريد الإلكتروني", "ENABLE_CONTINUITY_VIA_EMAIL": "تمكين استمرارية المحادثة عبر البريد الإلكتروني",
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "المحادثات ستستمر عبر البريد الإلكتروني إذا كان عنوان البريد الإلكتروني لجهة الاتصال متاحاً.", "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "المحادثات ستستمر عبر البريد الإلكتروني إذا كان عنوان البريد الإلكتروني لجهة الاتصال متاحاً.",
"LOCK_TO_SINGLE_CONVERSATION": "قفل إلى محادثة واحدة", "LOCK_TO_SINGLE_CONVERSATION": "Conversation Routing",
"LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "تمكين أو تعطيل محادثات متعددة لنفس جهة الاتصال في هذا البريد الوارد", "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Configure conversation creation for existing contacts",
"INBOX_UPDATE_TITLE": "إعدادات قناة التواصل", "INBOX_UPDATE_TITLE": "إعدادات قناة التواصل",
"INBOX_UPDATE_SUB_TEXT": "تحديث إعدادات قناة التواصل", "INBOX_UPDATE_SUB_TEXT": "تحديث إعدادات قناة التواصل",
"AUTO_ASSIGNMENT_SUB_TEXT": "تمكين أو تعطيل الإسناد التلقائي للمحادثات الجديدة إلى الموظفين المضافين إلى قناة التواصل هذه.", "AUTO_ASSIGNMENT_SUB_TEXT": "تمكين أو تعطيل الإسناد التلقائي للمحادثات الجديدة إلى الموظفين المضافين إلى قناة التواصل هذه.",
@ -758,6 +765,7 @@
"LABEL": "مركز المساعدة", "LABEL": "مركز المساعدة",
"PLACEHOLDER": "Select Help Center", "PLACEHOLDER": "Select Help Center",
"SELECT_PLACEHOLDER": "Select Help Center", "SELECT_PLACEHOLDER": "Select Help Center",
"NONE": "لا شيء",
"REMOVE": "Remove Help Center", "REMOVE": "Remove Help Center",
"SUB_TEXT": "Attach a Help Center with the inbox" "SUB_TEXT": "Attach a Help Center with the inbox"
}, },
@ -766,6 +774,53 @@
"MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "الرجاء إدخال قيمة أكبر من 0", "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "الرجاء إدخال قيمة أكبر من 0",
"MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "تحديد الحد الأقصى لعدد المحادثات من علبة الوارد هذه التي يمكن تعيينها تلقائياً إلى وكيل" "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "تحديد الحد الأقصى لعدد المحادثات من علبة الوارد هذه التي يمكن تعيينها تلقائياً إلى وكيل"
}, },
"ASSIGNMENT": {
"TITLE": "تعيين المحادثة",
"DESCRIPTION": "تعيين المحادثات الواردة تلقائياً إلى الوكلاء المتاحين استناداً إلى سياسات التعيين",
"ENABLE_AUTO_ASSIGNMENT": "تمكين تعيين المحادثة تلقائياً",
"DEFAULT_RULES_TITLE": "قواعد التعيين الافتراضية",
"DEFAULT_RULES_DESCRIPTION": "استخدام سلوك التعيين الافتراضي لجميع المحادثات",
"DEFAULT_RULE_1": "المحادثات التي تم إنشاؤها أولاً",
"DEFAULT_RULE_2": "توزيع الجدولة الدائرية (Round robin)",
"CUSTOMIZE_WITH_POLICY": "Customize with assignment policy",
"USING_POLICY": "استخدام سياسة التعيين المخصصة لهذه القناة",
"CUSTOMIZE_POLICY": "التخصيص وفقًا لسياسة التعيين",
"DELETE_POLICY": "حذف سياسة",
"POLICY_LABEL": "سياسة التعيين",
"ASSIGNMENT_ORDER_LABEL": "ترتيب التعيين",
"ASSIGNMENT_METHOD_LABEL": "طريقة التعيين",
"POLICY_STATUS": {
"ACTIVE": "مفعل",
"INACTIVE": "غير نشط"
},
"PRIORITY": {
"EARLIEST_CREATED": "تم إنشاؤها في وقت سابق",
"LONGEST_WAITING": "أطول انتظار"
},
"METHOD": {
"ROUND_ROBIN": "Round robin",
"BALANCED": "تعيين متوازن"
},
"UPGRADE_PROMPT": "سياسة التعيين المخصصة متاحى في الخطة (Business) ",
"UPGRADE_TO_BUSINESS": "الترقية إلى (Business)",
"DEFAULT_POLICY_LINKED": "السياسة الافتراضية المرتبطة",
"DEFAULT_POLICY_DESCRIPTION": "ربط سياسة تعيين مخصصة لتخصيص كيفية تعيين المحادثات إلى الوكلاء في هذه القناه",
"LINK_EXISTING_POLICY": "ربط السياسة الحالية",
"CREATE_NEW_POLICY": "إنشاء سياسة جديدة",
"NO_POLICIES": "لم يتم العثور على سياسات التعيين",
"VIEW_ALL_POLICIES": "عرض جميع السياسات",
"CURRENT_BEHAVIOR": "حاليا يستخدم سلوك التعيين الافتراضي:",
"LINK_SUCCESS": "تم ربط سياسة التعيين بنجاح",
"LINK_ERROR": "فشل في ربط سياسة التعيين"
},
"ASSIGNMENT_POLICY": {
"DELETE_CONFIRM_TITLE": "حذف سياسة التعيين؟",
"DELETE_CONFIRM_MESSAGE": "هل أنت متأكد من أنك تريد إزالة سياسة التعيين هذه من صندوق الوارد هذا؟ صندوق الوارد سوف يعود إلى قواعد التعيين الافتراضية.",
"CANCEL": "إلغاء",
"CONFIRM_DELETE": "حذف",
"DELETE_SUCCESS": "تمت إزالة سياسة التعيين بنجاح",
"DELETE_ERROR": "فشل في إزالة سياسة التعيين"
},
"FACEBOOK_REAUTHORIZE": { "FACEBOOK_REAUTHORIZE": {
"TITLE": "إعادة التصريح", "TITLE": "إعادة التصريح",
"SUBTITLE": "انتهت صلاحية اتصال الفيسبوك الخاص بك، يرجى إعادة الاتصال بصفحة الفيسبوك الخاصة بك لمواصلة الخدمات", "SUBTITLE": "انتهت صلاحية اتصال الفيسبوك الخاص بك، يرجى إعادة الاتصال بصفحة الفيسبوك الخاصة بك لمواصلة الخدمات",
@ -809,34 +864,48 @@
"PLACEHOLDER": "Please enter a message to show users with the form" "PLACEHOLDER": "Please enter a message to show users with the form"
}, },
"BUTTON_TEXT": { "BUTTON_TEXT": {
"LABEL": "Button text", "LABEL": "نص الزر",
"PLACEHOLDER": "Please rate us" "PLACEHOLDER": "يرجى تقييمنا"
}, },
"LANGUAGE": { "LANGUAGE": {
"LABEL": "اللغة", "LABEL": "اللغة",
"PLACEHOLDER": "Select template language" "PLACEHOLDER": "اختر لغة القالب"
}, },
"MESSAGE_PREVIEW": { "MESSAGE_PREVIEW": {
"LABEL": "Message preview", "LABEL": "معاينة الرسالة",
"TOOLTIP": "This may vary slightly when rendered on WhatsApp's platform." "TOOLTIP": "قد يختلف هذا قليلاً عند تقديمه على منصة WhatsApp."
}, },
"TEMPLATE_STATUS": { "TEMPLATE_STATUS": {
"APPROVED": "Approved by WhatsApp", "APPROVED": "معتمد بواسطة WhatsApp",
"PENDING": "Pending WhatsApp approval", "PENDING": "في انتظار موافقة WhatsApp",
"REJECTED": "Meta rejected the template", "REJECTED": "Meta رفضت القالب",
"DEFAULT": "Needs WhatsApp approval", "DEFAULT": "يحتاج موافقة WhatsApp",
"NOT_FOUND": "The template does not exist in the Meta platform." "NOT_FOUND": "هذا القالب غير موجود في منصة ميتا."
}, },
"TEMPLATE_CREATION": { "TEMPLATE_CREATION": {
"SUCCESS_MESSAGE": "WhatsApp template created successfully and sent for approval", "SUCCESS_MESSAGE": "تم إنشاء قالب WhatsApp بنجاح وإرساله للموافقة عليه",
"ERROR_MESSAGE": "Failed to create WhatsApp template" "ERROR_MESSAGE": "فشل إنشاء قالب WhatsApp"
}, },
"TEMPLATE_UPDATE_DIALOG": { "TEMPLATE_UPDATE_DIALOG": {
"TITLE": "Edit survey details", "TITLE": "تعديل تفاصيل الاستبيان",
"DESCRIPTION": "We will delete the previous template and make a new one which will be sent again for WhatsApp approval", "DESCRIPTION": "سوف نقوم بحذف القالب السابق ونقوم بإنشاء قالب جديد حيث سيتم إرساله مرة أخرى للاعتماد من قبل Whatsapp",
"CONFIRM": "Create new template", "CONFIRM": "إنشاء قالب جديد",
"CANCEL": "العودة للخلف" "CANCEL": "العودة للخلف"
}, },
"UTILITY_ANALYZER": {
"ACTION": "Check utility fit",
"HELPER_NOTE": "Check this message before submission to improve Utility fit. The system creates a dedicated CSAT template with buttons for reporting and submits it as Utility; Meta may still reclassify it as Marketing based on content.",
"RESULT_LABEL": "Meta category prediction",
"GUIDANCE_NOTE": "This is a guidance check, not a guarantee of Meta approval.",
"SUGGESTION_LABEL": "Suggested utility-safe rewrite",
"APPLY": "Use this rewrite",
"ERROR_MESSAGE": "Couldn't analyze the message. Please try again.",
"CLASSIFICATION": {
"LIKELY_UTILITY": "Likely Utility",
"LIKELY_MARKETING": "Likely Marketing",
"UNCLEAR": "Needs clarification"
}
},
"SURVEY_RULE": { "SURVEY_RULE": {
"LABEL": "Survey rule", "LABEL": "Survey rule",
"DESCRIPTION_PREFIX": "Send the survey if the conversation", "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@ -848,7 +917,7 @@
"SELECT_PLACEHOLDER": "select labels" "SELECT_PLACEHOLDER": "select labels"
}, },
"NOTE": "Note: CSAT surveys are sent only once per conversation", "NOTE": "Note: CSAT surveys are sent only once per conversation",
"WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.", "WHATSAPP_NOTE": "Note: When you save, the system creates a dedicated CSAT template in WhatsApp (used to capture rating and feedback in reports) and submits it as Utility for approval. Meta may still classify it as Marketing based on content. After approval, surveys are sent only once per conversation as per the survey rule.",
"API": { "API": {
"SUCCESS_MESSAGE": "CSAT settings updated successfully", "SUCCESS_MESSAGE": "CSAT settings updated successfully",
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later." "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
@ -864,9 +933,11 @@
"UNAVAILABLE_MESSAGE_LABEL": "رسالة غير متاح للزائرين", "UNAVAILABLE_MESSAGE_LABEL": "رسالة غير متاح للزائرين",
"TOGGLE_HELP": "تمكين توفر العمل سيظهر الساعات المتاحة على أداة الدردشة المباشرة حتى لو كان جميع الوكلاء غير متصلين بالإنترنت. خارج الساعات المتاحة يمكن تحذير الزوار برسالة ونموذج ما قبل الدردشة.", "TOGGLE_HELP": "تمكين توفر العمل سيظهر الساعات المتاحة على أداة الدردشة المباشرة حتى لو كان جميع الوكلاء غير متصلين بالإنترنت. خارج الساعات المتاحة يمكن تحذير الزوار برسالة ونموذج ما قبل الدردشة.",
"DAY": { "DAY": {
"DAY": "اليوم",
"AVAILABILITY": "التوفر",
"HOURS": "Hours",
"ENABLE": "تمكين التوفر لهذا اليوم", "ENABLE": "تمكين التوفر لهذا اليوم",
"UNAVAILABLE": "غير متوفر", "UNAVAILABLE": "غير متوفر",
"HOURS": "ساعات",
"VALIDATION_ERROR": "يجب أن يكون وقت البدء قبل وقت الإغلاق.", "VALIDATION_ERROR": "يجب أن يكون وقت البدء قبل وقت الإغلاق.",
"CHOOSE": "اختر" "CHOOSE": "اختر"
}, },
@ -973,11 +1044,12 @@
"IN_A_DAY": "خلال يوم" "IN_A_DAY": "خلال يوم"
}, },
"WIDGET_COLOR_LABEL": "لون صندوق الدردشة", "WIDGET_COLOR_LABEL": "لون صندوق الدردشة",
"WIDGET_BUBBLE_POSITION_LABEL": "موقع شعار اللايف شات", "WIDGET_BUBBLE": "Bubble",
"WIDGET_BUBBLE_TYPE_LABEL": "شكل عرض اللايف شات", "WIDGET_BUBBLE_POSITION_LABEL": "Position:",
"WIDGET_BUBBLE_TYPE_LABEL": "النوع:",
"WIDGET_BUBBLE_LAUNCHER_TITLE": { "WIDGET_BUBBLE_LAUNCHER_TITLE": {
"DEFAULT": "تحدث الينا", "DEFAULT": "تحدث الينا",
"LABEL": "عنوان ايقونة اللايف شات", "LABEL": "Launcher Title",
"PLACE_HOLDER": "تحدث الينا" "PLACE_HOLDER": "تحدث الينا"
}, },
"UPDATE": { "UPDATE": {
@ -1002,7 +1074,7 @@
}, },
"WIDGET_SCREEN": { "WIDGET_SCREEN": {
"DEFAULT": "افتراضي", "DEFAULT": "افتراضي",
"CHAT": "محادثة" "CHAT": "Chat mode"
}, },
"REPLY_TIME": { "REPLY_TIME": {
"IN_A_FEW_MINUTES": "عادة نقوم بالرد خلال بضع دقائق", "IN_A_FEW_MINUTES": "عادة نقوم بالرد خلال بضع دقائق",

View File

@ -3,6 +3,9 @@
"FETCHING": "جلب التكاملات", "FETCHING": "جلب التكاملات",
"NO_HOOK_CONFIGURED": "لا يوجد {integrationId} تكاملات مكونة في هذا الحساب.", "NO_HOOK_CONFIGURED": "لا يوجد {integrationId} تكاملات مكونة في هذا الحساب.",
"HEADER": "التطبيقات", "HEADER": "التطبيقات",
"COUNT": "{n} integration | {n} integrations",
"SEARCH_PLACEHOLDER": "Search...",
"NO_RESULTS": "No results found matching your search",
"STATUS": { "STATUS": {
"ENABLED": "مفعل", "ENABLED": "مفعل",
"DISABLED": "معطّل" "DISABLED": "معطّل"
@ -31,6 +34,7 @@
"LIST": { "LIST": {
"FETCHING": "جلب روابط التكامل", "FETCHING": "جلب روابط التكامل",
"INBOX": "صندوق الوارد", "INBOX": "صندوق الوارد",
"ACTIONS": "الإجراءات",
"DELETE": { "DELETE": {
"BUTTON_TEXT": "حذف" "BUTTON_TEXT": "حذف"
} }

View File

@ -1,6 +1,7 @@
{ {
"INTEGRATION_SETTINGS": { "INTEGRATION_SETTINGS": {
"SHOPIFY": { "SHOPIFY": {
"HEADER": "Shopify",
"DELETE": { "DELETE": {
"TITLE": "Delete Shopify Integration", "TITLE": "Delete Shopify Integration",
"MESSAGE": "Are you sure you want to delete the Shopify integration?" "MESSAGE": "Are you sure you want to delete the Shopify integration?"
@ -19,6 +20,8 @@
"DESCRIPTION": "Chatwoot تتكامل مع أدوات وخدمات متعددة لتحسين كفاءة فريقك. استكشف القائمة أدناه لتكوين تطبيقاتك المفضلة.", "DESCRIPTION": "Chatwoot تتكامل مع أدوات وخدمات متعددة لتحسين كفاءة فريقك. استكشف القائمة أدناه لتكوين تطبيقاتك المفضلة.",
"LEARN_MORE": "معرفة المزيد عن التكاملات", "LEARN_MORE": "معرفة المزيد عن التكاملات",
"LOADING": "جاري جلب التكاملات", "LOADING": "جاري جلب التكاملات",
"SEARCH_PLACEHOLDER": "Search integrations...",
"NO_RESULTS": "No integrations found matching your search",
"CAPTAIN": { "CAPTAIN": {
"DISABLED": "لم يتم تمكين الكابتن على حسابك.", "DISABLED": "لم يتم تمكين الكابتن على حسابك.",
"CLICK_HERE_TO_CONFIGURE": "انقر هنا للتهيئة", "CLICK_HERE_TO_CONFIGURE": "انقر هنا للتهيئة",
@ -28,6 +31,17 @@
"WEBHOOK": { "WEBHOOK": {
"SUBSCRIBED_EVENTS": "الأحداث المشتركة", "SUBSCRIBED_EVENTS": "الأحداث المشتركة",
"LEARN_MORE": "Learn more about webhooks", "LEARN_MORE": "Learn more about webhooks",
"SECRET": {
"LABEL": "Secret",
"COPY": "Copy secret to clipboard",
"COPY_SUCCESS": "Secret copied to clipboard",
"TOGGLE": "Toggle secret visibility",
"CREATED_DESC": "Your webhook has been created. Use the secret below to verify webhook signatures. Please copy it now — you can also find it later in the webhook edit form.",
"DONE": "Done"
},
"COUNT": "{n} webhook | {n} webhooks",
"SEARCH_PLACEHOLDER": "Search webhooks...",
"NO_RESULTS": "No webhooks found matching your search",
"FORM": { "FORM": {
"CANCEL": "إلغاء", "CANCEL": "إلغاء",
"DESC": "أحداث Webhook توفر لك معلومات في الوقت الحقيقي حول ما يحدث في حساب Chatwoot الخاص بك. الرجاء إدخال عنوان URL صالح لتكوين callback.", "DESC": "أحداث Webhook توفر لك معلومات في الوقت الحقيقي حول ما يحدث في حساب Chatwoot الخاص بك. الرجاء إدخال عنوان URL صالح لتكوين callback.",
@ -104,6 +118,7 @@
} }
}, },
"SLACK": { "SLACK": {
"HEADER": "Slack",
"DELETE": "حذف", "DELETE": "حذف",
"DELETE_CONFIRMATION": { "DELETE_CONFIRMATION": {
"TITLE": "Delete the integration", "TITLE": "Delete the integration",
@ -145,7 +160,29 @@
"EXPAND": "Expand", "EXPAND": "Expand",
"MAKE_FRIENDLY": "Change message tone to friendly", "MAKE_FRIENDLY": "Change message tone to friendly",
"MAKE_FORMAL": "Use formal tone", "MAKE_FORMAL": "Use formal tone",
"SIMPLIFY": "تبسيط" "SIMPLIFY": "تبسيط",
"CONFIDENT": "استخدام نبرة لطيفة",
"PROFESSIONAL": "استخدام نبرة احترافية",
"CASUAL": "استخدم نبرة عادية",
"STRAIGHTFORWARD": "استخدام نبرة مباشرة"
},
"REPLY_OPTIONS": {
"IMPROVE_REPLY": "تحسين الرد",
"IMPROVE_REPLY_SELECTION": "تحسين عملية الاختيار",
"CHANGE_TONE": {
"TITLE": "تغيير النبرة",
"OPTIONS": {
"PROFESSIONAL": "مهني",
"CASUAL": "عادية",
"STRAIGHTFORWARD": "مباشر",
"CONFIDENT": "لطيفة",
"FRIENDLY": "ودي"
}
},
"GRAMMAR": "أصلاح القواعد النحوية والإملائية",
"SUGGESTION": "اقترح رداً",
"SUMMARIZE": "تلخيص المحادثة",
"ASK_COPILOT": "إسأل المساعد"
}, },
"ASSISTANCE_MODAL": { "ASSISTANCE_MODAL": {
"DRAFT_TITLE": "Draft content", "DRAFT_TITLE": "Draft content",
@ -201,12 +238,16 @@
"SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>", "SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>",
"DESCRIPTION": "تسمح تطبيقات لوحة التحكم للمنظمات بتضمين تطبيق داخل لوحة التحكم لتوفير السياق لوكلاء دعم العملاء. هذه الميزة تسمح لك بإنشاء تطبيق بشكل مستقل وإدراج لتوفير معلومات المستخدم أو طلباتهم أو سجل الدفع السابق.", "DESCRIPTION": "تسمح تطبيقات لوحة التحكم للمنظمات بتضمين تطبيق داخل لوحة التحكم لتوفير السياق لوكلاء دعم العملاء. هذه الميزة تسمح لك بإنشاء تطبيق بشكل مستقل وإدراج لتوفير معلومات المستخدم أو طلباتهم أو سجل الدفع السابق.",
"LEARN_MORE": "معرفة المزيد حول تطبيقات لوحة التحكم", "LEARN_MORE": "معرفة المزيد حول تطبيقات لوحة التحكم",
"COUNT": "{n} dashboard app | {n} dashboard apps",
"SEARCH_PLACEHOLDER": "Search dashboard apps...",
"NO_RESULTS": "No dashboard apps found matching your search",
"LIST": { "LIST": {
"404": "لا توجد تطبيقات لوحة التحكم التي تم تكوينها على هذا الحساب حتى الآن", "404": "لا توجد تطبيقات لوحة التحكم التي تم تكوينها على هذا الحساب حتى الآن",
"LOADING": "جلب تطبيقات لوحة التحكم...", "LOADING": "جلب تطبيقات لوحة التحكم...",
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "الاسم", "NAME": "الاسم",
"ENDPOINT": "نقطة الوصول" "ENDPOINT": "نقطة الوصول",
"ACTIONS": "الإجراءات"
}, },
"EDIT_TOOLTIP": "تعديل التطبيق", "EDIT_TOOLTIP": "تعديل التطبيق",
"DELETE_TOOLTIP": "حذف التطبيق" "DELETE_TOOLTIP": "حذف التطبيق"
@ -243,6 +284,7 @@
} }
}, },
"LINEAR": { "LINEAR": {
"HEADER": "Linear",
"ADD_OR_LINK_BUTTON": "Create/Link Linear Issue", "ADD_OR_LINK_BUTTON": "Create/Link Linear Issue",
"LOADING": "جلب مشاكل من Linear...", "LOADING": "جلب مشاكل من Linear...",
"LOADING_ERROR": "حدث خطأ أثناء جلب المشكلات من Linear، الرجاء المحاولة مرة أخرى", "LOADING_ERROR": "حدث خطأ أثناء جلب المشكلات من Linear، الرجاء المحاولة مرة أخرى",
@ -337,6 +379,7 @@
} }
}, },
"NOTION": { "NOTION": {
"HEADER": "نوشن",
"DELETE": { "DELETE": {
"TITLE": "Are you sure you want to delete the Notion integration?", "TITLE": "Are you sure you want to delete the Notion integration?",
"MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.", "MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.",
@ -406,6 +449,7 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime" "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
}, },
"ENTERPRISE_PAYWALL": { "ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "ولا يتوفر الكابتن AI إلا في خطط المؤسسة.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.", "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade." "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
}, },

View File

@ -5,6 +5,9 @@
"LOADING": "جار جلب الوسوم", "LOADING": "جار جلب الوسوم",
"DESCRIPTION": "Labels help you categorize and prioritize conversations and leads. You can assign a label to a conversation or contact using the side panel.", "DESCRIPTION": "Labels help you categorize and prioritize conversations and leads. You can assign a label to a conversation or contact using the side panel.",
"LEARN_MORE": "معرفة المزيد حول التسميات", "LEARN_MORE": "معرفة المزيد حول التسميات",
"COUNT": "{n} label | {n} labels",
"SEARCH_PLACEHOLDER": "ابحث عن تصنيفات...",
"NO_RESULTS": "No labels found matching your search",
"SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام", "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام",
"LIST": { "LIST": {
"404": "لا توجد وسوم متوفرة في هذا الحساب.", "404": "لا توجد وسوم متوفرة في هذا الحساب.",
@ -13,7 +16,8 @@
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "الاسم", "NAME": "الاسم",
"DESCRIPTION": "الوصف", "DESCRIPTION": "الوصف",
"COLOR": "اللون" "COLOR": "اللون",
"ACTION": "الإجراءات"
} }
}, },
"FORM": { "FORM": {

View File

@ -3,9 +3,12 @@
"HEADER": "ماكروس", "HEADER": "ماكروس",
"DESCRIPTION": "الماكرو هو مجموعة من الإجراءات المحفوظة التي تساعد وكلاء خدمة العملاء على إكمال المهام بسهولة. يمكن للوكلاء تحديد مجموعة من الإجراءات مثل وضع علامة على محادثة مع تسمية، وإرسال نص بريد إلكتروني، وتحديث سمة مخصصة، إلخ. ويمكنهم تنفيذ هذه الإجراءات بنقرة واحدة.", "DESCRIPTION": "الماكرو هو مجموعة من الإجراءات المحفوظة التي تساعد وكلاء خدمة العملاء على إكمال المهام بسهولة. يمكن للوكلاء تحديد مجموعة من الإجراءات مثل وضع علامة على محادثة مع تسمية، وإرسال نص بريد إلكتروني، وتحديث سمة مخصصة، إلخ. ويمكنهم تنفيذ هذه الإجراءات بنقرة واحدة.",
"LEARN_MORE": "تعلم المزيد حول الماكرو", "LEARN_MORE": "تعلم المزيد حول الماكرو",
"COUNT": "{n} macro | {n} macros",
"HEADER_BTN_TXT": "إضافة ماكرو جديد", "HEADER_BTN_TXT": "إضافة ماكرو جديد",
"HEADER_BTN_TXT_SAVE": "حفظ الماكرو", "HEADER_BTN_TXT_SAVE": "حفظ الماكرو",
"LOADING": "جاري جلب الماكروس", "LOADING": "جاري جلب الماكروس",
"SEARCH_PLACEHOLDER": "Search macros...",
"NO_RESULTS": "No macros found matching your search",
"ERROR": "حدث خطأ ما. الرجاء المحاولة مرة أخرى", "ERROR": "حدث خطأ ما. الرجاء المحاولة مرة أخرى",
"ORDER_INFO": "سيتم تشغيل الماكرو بالترتيب الذي تضيفه إجراءاتك. يمكنك إعادة ترتيبهم بسحبهم بواسطة المعالج بجانب كل عقدة.", "ORDER_INFO": "سيتم تشغيل الماكرو بالترتيب الذي تضيفه إجراءاتك. يمكنك إعادة ترتيبهم بسحبهم بواسطة المعالج بجانب كل عقدة.",
"ADD": { "ADD": {
@ -29,7 +32,8 @@
"NAME": "الاسم", "NAME": "الاسم",
"CREATED BY": "تم إنشاؤها بواسطة", "CREATED BY": "تم إنشاؤها بواسطة",
"LAST_UPDATED_BY": "آخر تحديث بواسطة", "LAST_UPDATED_BY": "آخر تحديث بواسطة",
"VISIBILITY": "الظهور" "VISIBILITY": "الظهور",
"ACTIONS": "الإجراءات"
}, },
"404": "لم يتم العثور على الماكروس" "404": "لم يتم العثور على الماكروس"
}, },

View File

@ -1,7 +1,7 @@
{ {
"MFA_SETTINGS": { "MFA_SETTINGS": {
"TITLE": "Two-Factor Authentication", "TITLE": "Two-Factor Authentication",
"SUBTITLE": "Secure your account with TOTP-based authentication", "SUBTITLE": "Protect your account from unauthorized access with TOTP-based authentication. This adds an extra layer of security to your account.",
"DESCRIPTION": "Add an extra layer of security to your account using a time-based one-time password (TOTP)", "DESCRIPTION": "Add an extra layer of security to your account using a time-based one-time password (TOTP)",
"STATUS_TITLE": "Authentication Status", "STATUS_TITLE": "Authentication Status",
"STATUS_DESCRIPTION": "Manage your two-factor authentication settings and backup recovery codes", "STATUS_DESCRIPTION": "Manage your two-factor authentication settings and backup recovery codes",

View File

@ -3,7 +3,7 @@
"HEADER": "المحادثات", "HEADER": "المحادثات",
"LOADING_CHART": "تحميل بيانات الرسم البياني...", "LOADING_CHART": "تحميل بيانات الرسم البياني...",
"NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.", "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
"DOWNLOAD_AGENT_REPORTS": "تحميل تقارير وكيل", "DOWNLOAD_CONVERSATION_REPORTS": "تنزيل تقارير المحادثات",
"DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.", "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
"SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.", "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
"METRICS": { "METRICS": {
@ -128,11 +128,16 @@
}, },
"AGENT_REPORTS": { "AGENT_REPORTS": {
"HEADER": "نظرة عامة للوكلاء", "HEADER": "نظرة عامة للوكلاء",
"DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agents name to learn more.", "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
"LOADING_CHART": "جاري جلب بيانات الرسم البياني...", "LOADING_CHART": "جاري جلب بيانات الرسم البياني...",
"NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.", "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
"DOWNLOAD_AGENT_REPORTS": "تنزيل تقارير الوكيل", "DOWNLOAD_AGENT_REPORTS": "تنزيل تقارير الوكيل",
"FILTER_DROPDOWN_LABEL": "اختر وكيل", "FILTER_DROPDOWN_LABEL": "اختر وكيل",
"FILTERS": {
"INPUT_PLACEHOLDER": {
"AGENTS": "البحث عن وكلاء"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "المحادثات", "NAME": "المحادثات",
@ -201,6 +206,11 @@
"NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.", "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
"DOWNLOAD_LABEL_REPORTS": "تحميل تقارير التسمية", "DOWNLOAD_LABEL_REPORTS": "تحميل تقارير التسمية",
"FILTER_DROPDOWN_LABEL": "حدد التسمية", "FILTER_DROPDOWN_LABEL": "حدد التسمية",
"FILTERS": {
"INPUT_PLACEHOLDER": {
"LABELS": "ابحث عن تصنيفات"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "المحادثات", "NAME": "المحادثات",
@ -271,6 +281,11 @@
"FILTER_DROPDOWN_LABEL": "اختر صندوق الوارد", "FILTER_DROPDOWN_LABEL": "اختر صندوق الوارد",
"ALL_INBOXES": "All Inboxes", "ALL_INBOXES": "All Inboxes",
"SEARCH_INBOX": "Search Inbox", "SEARCH_INBOX": "Search Inbox",
"FILTERS": {
"INPUT_PLACEHOLDER": {
"INBOXES": "Search inboxes"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "المحادثات", "NAME": "المحادثات",
@ -334,11 +349,19 @@
}, },
"TEAM_REPORTS": { "TEAM_REPORTS": {
"HEADER": "نظرة عامة للفريق", "HEADER": "نظرة عامة للفريق",
"DESCRIPTION": "Get a snapshot of your teams performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.", "DESCRIPTION": "Get a snapshot of your team's performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
"LOADING_CHART": "تحميل بيانات الرسم البياني...", "LOADING_CHART": "تحميل بيانات الرسم البياني...",
"NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.", "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
"DOWNLOAD_TEAM_REPORTS": "تحميل تقارير الفريق", "DOWNLOAD_TEAM_REPORTS": "تحميل تقارير الفريق",
"FILTER_DROPDOWN_LABEL": "اختيار فريق", "FILTER_DROPDOWN_LABEL": "اختيار فريق",
"FILTERS": {
"ADD_FILTER": "إضافة تصفية",
"CLEAR_ALL": "مسح الكل",
"NO_FILTER": "لا توجد عوامل تصفية متوفرة",
"INPUT_PLACEHOLDER": {
"TEAMS": "البحث عن فريق"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "المحادثات", "NAME": "المحادثات",
@ -402,22 +425,48 @@
}, },
"CSAT_REPORTS": { "CSAT_REPORTS": {
"HEADER": "تقارير CSAT", "HEADER": "تقارير CSAT",
"NO_RECORDS": "لا توجد ردود متوفرة على الدراسة الاستقصائية CSAT.", "NO_RECORDS": "No responses yet",
"NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
"DOWNLOAD": "تحميل تقرير رضاء خدمة العملاء", "DOWNLOAD": "تحميل تقرير رضاء خدمة العملاء",
"DOWNLOAD_FAILED": "Failed to download CSAT Reports", "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
"FILTERS": { "FILTERS": {
"ADD_FILTER": "إضافة تصفية",
"CLEAR_ALL": "مسح الكل",
"NO_FILTER": "لا توجد عوامل تصفية متوفرة",
"INPUT_PLACEHOLDER": {
"AGENTS": "البحث عن وكلاء",
"INBOXES": "Search inboxes",
"TEAMS": "البحث عن فريق",
"RATINGS": "البحث في التقييمات"
},
"AGENTS": { "AGENTS": {
"PLACEHOLDER": "اختر الوكلاء" "LABEL": "وكيل الدعم"
},
"INBOXES": {
"LABEL": "صندوق الوارد"
},
"TEAMS": {
"LABEL": "الفريق"
},
"RATINGS": {
"LABEL": "التقييم"
} }
}, },
"TABLE": { "TABLE": {
"HEADER": { "HEADER": {
"CONTACT_NAME": "جهات الاتصال", "CONTACT_NAME": "جهات الاتصال",
"AGENT_NAME": "الوكيل المكلف", "AGENT_NAME": "وكيل الدعم",
"RATING": "التقييم", "RATING": "التقييم",
"FEEDBACK_TEXT": "تعليق الملاحظات" "FEEDBACK_TEXT": "تعليق الملاحظات",
} "CONVERSATION": "المحادثات",
"CUSTOMER": "عميل",
"RESPONSE": "الردود",
"HANDLED_BY": "تمت معالجتها بواسطة"
},
"UNKNOWN_CUSTOMER": "عميل غير معروف"
}, },
"NO_AGENT": "لم يتم تعيين وكيل",
"NO_FEEDBACK": "لا توجد ملاحظات مقدمة",
"METRIC": { "METRIC": {
"TOTAL_RESPONSES": { "TOTAL_RESPONSES": {
"LABEL": "إجمالي الردود", "LABEL": "إجمالي الردود",
@ -430,6 +479,25 @@
"RESPONSE_RATE": { "RESPONSE_RATE": {
"LABEL": "معدل الاستجابة", "LABEL": "معدل الاستجابة",
"TOOLTIP": "العدد الإجمالي للردود / العدد الإجمالي لرسائل الاستقصاء التي أرسلتها CSAT * 100" "TOOLTIP": "العدد الإجمالي للردود / العدد الإجمالي لرسائل الاستقصاء التي أرسلتها CSAT * 100"
},
"RATING_DISTRIBUTION": "توزيع التقييم"
},
"REVIEW_NOTES": {
"TITLE": "ملاحظات المراجعة",
"PLACEHOLDER": "إضافة ملاحظات مراجعة حول هذا التقييم...",
"SAVE": "حفظ",
"CANCEL": "إلغاء",
"SAVING": "جاري الحفظ...",
"SAVED": "تم حفظ الملاحظات بنجاح",
"SAVE_ERROR": "فشل في حفظ الملاحظات",
"UPDATED_BY": "تم التحديث بواسطة {name} {time}",
"UPDATED_BY_LABEL": "تم التحديث بواسطة",
"PAYWALL": {
"TITLE": "قم بالترقية لإضافة ملاحظات المراجعة",
"AVAILABLE_ON": "ميزة مراجعة الملاحظات متاحة فقط في الخطط Business و Enterprise.",
"UPGRADE_PROMPT": "Add internal context to every CSAT response with review notes. Capture what really happened, spot patterns faster, and make better decisions from your feedback.",
"UPGRADE_NOW": "الترقية الآن",
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
} }
} }
}, },

View File

@ -1,7 +1,7 @@
{ {
"SEARCH": { "SEARCH": {
"TABS": { "TABS": {
"ALL": "All results", "ALL": "كل النتائج",
"CONTACTS": "جهات الاتصال", "CONTACTS": "جهات الاتصال",
"CONVERSATIONS": "المحادثات", "CONVERSATIONS": "المحادثات",
"MESSAGES": "الرسائل", "MESSAGES": "الرسائل",
@ -21,48 +21,48 @@
"EMPTY_STATE_FULL": "لم يتم العثور على نتائج للطلب '{query}'", "EMPTY_STATE_FULL": "لم يتم العثور على نتائج للطلب '{query}'",
"PLACEHOLDER_KEYBINDING": "/للتركيز", "PLACEHOLDER_KEYBINDING": "/للتركيز",
"INPUT_PLACEHOLDER": "أكتب 3 أحرف أو أكثر للبحث", "INPUT_PLACEHOLDER": "أكتب 3 أحرف أو أكثر للبحث",
"RECENT_SEARCHES": "Recent searches", "RECENT_SEARCHES": "عمليات البحث الأخيرة",
"CLEAR_ALL": "Clear all", "CLEAR_ALL": "Clear all",
"MOST_RECENT": "Most recent", "MOST_RECENT": "الأحدث",
"EMPTY_STATE_DEFAULT": "البحث عن طريق معرف المحادثة أو البريد الإلكتروني أو رقم الهاتف أو الرسائل للحصول على نتائج بحث أفضل. ", "EMPTY_STATE_DEFAULT": "البحث عن طريق معرف المحادثة أو البريد الإلكتروني أو رقم الهاتف أو الرسائل للحصول على نتائج بحث أفضل. ",
"BOT_LABEL": "رد آلي", "BOT_LABEL": "رد آلي",
"READ_MORE": "اقرأ المزيد", "READ_MORE": "اقرأ المزيد",
"READ_LESS": "Read less", "READ_LESS": "قراءة أقل",
"WROTE": "كتب:", "WROTE": "كتب:",
"FROM": "من", "FROM": "من",
"EMAIL": "البريد الإلكتروني", "EMAIL": "البريد الإلكتروني",
"EMAIL_SUBJECT": "الموضوع", "EMAIL_SUBJECT": "الموضوع",
"PRIVATE": "Private note", "PRIVATE": "ملاحظة خاصة",
"TRANSCRIPT": "Transcript", "TRANSCRIPT": "النص",
"CREATED_AT": "created {time}", "CREATED_AT": "created {time}",
"UPDATED_AT": "updated {time}", "UPDATED_AT": "تم التحديث {time}",
"SORT_BY": { "SORT_BY": {
"RELEVANCE": "Relevance" "RELEVANCE": "ذات صلة"
}, },
"DATE_RANGE": { "DATE_RANGE": {
"LAST_7_DAYS": "آخر 7 أيام", "LAST_7_DAYS": "آخر 7 أيام",
"LAST_30_DAYS": "آخر 30 يوماً", "LAST_30_DAYS": "آخر 30 يوماً",
"LAST_60_DAYS": "آخر 60 يوماً", "LAST_60_DAYS": "آخر 60 يوماً",
"LAST_90_DAYS": "آخر 90 يوماً", "LAST_90_DAYS": "آخر 90 يوماً",
"CUSTOM_RANGE": "Custom range:", "CUSTOM_RANGE": "نطاق مخصص:",
"CREATED_BETWEEN": "Created between", "CREATED_BETWEEN": "تم الإنشاء بين",
"AND": "و", "AND": "و",
"APPLY": "تطبيق", "APPLY": "تطبيق",
"BEFORE_DATE": "Before {date}", "BEFORE_DATE": "قبل {date}",
"AFTER_DATE": "After {date}", "AFTER_DATE": "بعد {date}",
"TIME_RANGE": "Filter by time", "TIME_RANGE": "التصفية حسب الوقت",
"CLEAR_FILTER": "Clear filter" "CLEAR_FILTER": "مسح عامل التصفية"
}, },
"FILTERS": { "FILTERS": {
"FILTER_MESSAGE": "Filter messages by:", "FILTER_MESSAGE": "تصفية الرسائل بواسطة:",
"FROM": "المرسل", "FROM": "المرسل",
"IN": "صندوق الوارد", "IN": "صندوق الوارد",
"AGENTS": "الوكلاء", "AGENTS": "الوكلاء",
"CONTACTS": "جهات الاتصال", "CONTACTS": "جهات الاتصال",
"INBOXES": "قنوات التواصل", "INBOXES": "قنوات التواصل",
"NO_AGENTS": "لم يتم العثور على وكلاء", "NO_AGENTS": "لم يتم العثور على وكلاء",
"NO_CONTACTS": "Start by searching to see results", "NO_CONTACTS": "ابدأ بالبحث لمشاهدة النتائج",
"NO_INBOXES": "No inboxes found" "NO_INBOXES": "لم يتم العثور على صناديق الوارد"
} }
} }
} }

View File

@ -273,7 +273,8 @@
"FILE_BUBBLE": { "FILE_BUBBLE": {
"DOWNLOAD": "تنزيل", "DOWNLOAD": "تنزيل",
"UPLOADING": "جاري الرفع...", "UPLOADING": "جاري الرفع...",
"INSTAGRAM_STORY_UNAVAILABLE": "هذه القصة لم تعد متاحة." "INSTAGRAM_STORY_UNAVAILABLE": "هذه القصة لم تعد متاحة.",
"INSTAGRAM_STORY_REPLY": "رد على قصتك:"
}, },
"LOCATION_BUBBLE": { "LOCATION_BUBBLE": {
"SEE_ON_MAP": "مشاهدة على الخريطة" "SEE_ON_MAP": "مشاهدة على الخريطة"
@ -307,8 +308,8 @@
"SETTINGS": "الإعدادات", "SETTINGS": "الإعدادات",
"CONTACTS": "جهات الاتصال", "CONTACTS": "جهات الاتصال",
"ACTIVE": "مفعل", "ACTIVE": "مفعل",
"COMPANIES": "Companies", "COMPANIES": "الشركات",
"ALL_COMPANIES": "All Companies", "ALL_COMPANIES": "كل الحملات",
"CAPTAIN": "قائد", "CAPTAIN": "قائد",
"CAPTAIN_ASSISTANTS": "Assistants", "CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents", "CAPTAIN_DOCUMENTS": "Documents",
@ -378,7 +379,57 @@
"INFO_SHORT": "Automatically mark offline when you aren't using the app." "INFO_SHORT": "Automatically mark offline when you aren't using the app."
}, },
"DOCS": "قراءة المستندات", "DOCS": "قراءة المستندات",
"SECURITY": "Security" "SECURITY": "Security",
"CAPTAIN_AI": "قائد",
"CONVERSATION_WORKFLOW": "Conversation Workflow"
},
"CAPTAIN_SETTINGS": {
"TITLE": "Captain Settings",
"DESCRIPTION": "Configure your AI models and features for Captain. Captain follows a credit based billing, you will be charged credits for every action Captain takes based on the model selected.",
"LOADING": "Loading Captain configuration...",
"LINK_TEXT": "Learn more about Captain Credits",
"NOT_ENABLED": "Captain is not enabled for your account. Please upgrade your plan to access Captain features.",
"MODEL_CONFIG": {
"TITLE": "Model Configuration",
"DESCRIPTION": "Select AI models for different features.",
"SELECT_MODEL": "Select model",
"CREDITS_PER_MESSAGE": "{credits} credit/message",
"COMING_SOON": "Coming soon",
"EDITOR": {
"TITLE": "Editor Features",
"DESCRIPTION": "Powers smart compose, grammar corrections, tone adjustments, and content enhancement in your message editor."
},
"ASSISTANT": {
"TITLE": "Assistant",
"DESCRIPTION": "Handles automated responses, conversation summaries, and intelligent reply suggestions for customer interactions."
},
"COPILOT": {
"TITLE": "Co-pilot",
"DESCRIPTION": "Provides real-time contextual suggestions, knowledge base recommendations, and proactive insights during conversations."
}
},
"FEATURES": {
"TITLE": "الخصائص",
"DESCRIPTION": "Enable or disable AI-powered features.",
"AUDIO_TRANSCRIPTION": {
"TITLE": "Audio Transcription",
"DESCRIPTION": "Automatically convert voice messages and call recordings into searchable text transcripts."
},
"HELP_CENTER_SEARCH": {
"TITLE": "Help Center Search Indexing",
"DESCRIPTION": "Use AI for context aware search inside your help center articles."
},
"LABEL_SUGGESTION": {
"TITLE": "Label Suggestion",
"DESCRIPTION": "Automatically suggest relevant labels and tags for conversations based on content analysis and context.",
"MODEL_TITLE": "Label Suggestion Model",
"MODEL_DESCRIPTION": "Select the AI model to use for analyzing conversations and suggesting appropriate labels"
}
},
"API": {
"SUCCESS": "Captain settings updated successfully.",
"ERROR": "Failed to update Captain settings. Please try again."
}
}, },
"BILLING_SETTINGS": { "BILLING_SETTINGS": {
"TITLE": "الفواتير", "TITLE": "الفواتير",
@ -506,6 +557,58 @@
} }
} }
}, },
"CONVERSATION_WORKFLOW": {
"INDEX": {
"HEADER": {
"TITLE": "Conversation Workflows",
"DESCRIPTION": "Configure rules and required fields for conversation resolution."
}
},
"REQUIRED_ATTRIBUTES": {
"TITLE": "Attributes required on resolution",
"DESCRIPTION": "When resolving a conversation, agents will be prompted to fill these attributes if they haven't yet.",
"NO_ATTRIBUTES": "No attributes added yet",
"ADD": {
"TITLE": "Add Attributes",
"SEARCH_PLACEHOLDER": "البحث عن صفات"
},
"SAVE": {
"SUCCESS": "Required attributes updated",
"ERROR": "Could not update required attributes, please try again"
},
"MODAL": {
"TITLE": "حل المحادثة",
"DESCRIPTION": "Please fill in the following custom attributes before resolving this conversation",
"ACTIONS": {
"RESOLVE": "حل المحادثة",
"CANCEL": "إلغاء"
},
"PLACEHOLDERS": {
"TEXT": "Write a note...",
"NUMBER": "Enter a number",
"LINK": "Add a link",
"DATE": "Pick a date",
"LIST": "Select an option"
},
"CHECKBOX": {
"YES": "نعم",
"NO": "لا"
}
},
"PAYWALL": {
"TITLE": "Upgrade to use required attributes",
"AVAILABLE_ON": "The required conversation attributes feature is available on the Business and Enterprise plans.",
"UPGRADE_PROMPT": "Upgrade your plan to prompt agents to fill required attributes before conversation resolution.",
"UPGRADE_NOW": "Upgrade now",
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "The required conversation attributes feature is available on the paid plans.",
"UPGRADE_PROMPT": "Upgrade to a paid plan to enforce required attributes before conversation resolution.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
}
}
},
"CREATE_ACCOUNT": { "CREATE_ACCOUNT": {
"NO_ACCOUNT_WARNING": "أوه! لم نتمكن من العثور على الحساب. الرجاء إنشاء حساب جديد للمتابعة.", "NO_ACCOUNT_WARNING": "أوه! لم نتمكن من العثور على الحساب. الرجاء إنشاء حساب جديد للمتابعة.",
"NEW_ACCOUNT": "حساب جديد", "NEW_ACCOUNT": "حساب جديد",
@ -591,7 +694,8 @@
"CREATE_BUTTON": "Create policy", "CREATE_BUTTON": "Create policy",
"API": { "API": {
"SUCCESS_MESSAGE": "Assignment policy created successfully", "SUCCESS_MESSAGE": "Assignment policy created successfully",
"ERROR_MESSAGE": "Failed to create assignment policy" "ERROR_MESSAGE": "Failed to create assignment policy",
"INBOX_LINKED": "Inbox has been linked to the policy"
} }
}, },
"EDIT": { "EDIT": {
@ -605,6 +709,12 @@
"CONFIRM_BUTTON_LABEL": "Continue", "CONFIRM_BUTTON_LABEL": "Continue",
"CANCEL_BUTTON_LABEL": "إلغاء" "CANCEL_BUTTON_LABEL": "إلغاء"
}, },
"INBOX_LINK_PROMPT": {
"TITLE": "Link inbox to policy",
"DESCRIPTION": "Would you like to link this inbox to the assignment policy?",
"LINK_BUTTON": "Link inbox",
"CANCEL_BUTTON": "Skip"
},
"API": { "API": {
"SUCCESS_MESSAGE": "Assignment policy updated successfully", "SUCCESS_MESSAGE": "Assignment policy updated successfully",
"ERROR_MESSAGE": "Failed to update assignment policy" "ERROR_MESSAGE": "Failed to update assignment policy"
@ -643,7 +753,9 @@
}, },
"BALANCED": { "BALANCED": {
"LABEL": "Balanced", "LABEL": "Balanced",
"DESCRIPTION": "Assign conversations based on available capacity." "DESCRIPTION": "Assign conversations based on available capacity.",
"PREMIUM_MESSAGE": "Upgrade to access balanced assignment and agent capacity management.",
"PREMIUM_BADGE": "Premium"
} }
}, },
"ASSIGNMENT_PRIORITY": { "ASSIGNMENT_PRIORITY": {
@ -729,6 +841,20 @@
"SUCCESS_MESSAGE": "Agent removed from policy successfully", "SUCCESS_MESSAGE": "Agent removed from policy successfully",
"ERROR_MESSAGE": "Failed to remove agent from policy" "ERROR_MESSAGE": "Failed to remove agent from policy"
} }
},
"INBOX_LIMIT_API": {
"ADD": {
"SUCCESS_MESSAGE": "Inbox limit added successfully",
"ERROR_MESSAGE": "Failed to add inbox limit"
},
"UPDATE": {
"SUCCESS_MESSAGE": "Inbox limit updated successfully",
"ERROR_MESSAGE": "Failed to update inbox limit"
},
"DELETE": {
"SUCCESS_MESSAGE": "Inbox limit deleted successfully",
"ERROR_MESSAGE": "Failed to delete inbox limit"
}
} }
}, },
"FORM": { "FORM": {

View File

@ -1,6 +1,7 @@
{ {
"REGISTER": { "REGISTER": {
"TRY_WOOT": "تسجيل حساب", "TRY_WOOT": "تسجيل حساب",
"GET_STARTED": "Get started with Chatwoot",
"TITLE": "تسجيل", "TITLE": "تسجيل",
"TESTIMONIAL_HEADER": "إن كل ما يلزم هو خطوة واحدة للمضي قدما", "TESTIMONIAL_HEADER": "إن كل ما يلزم هو خطوة واحدة للمضي قدما",
"TESTIMONIAL_CONTENT": "You're one step away from engaging your customers, retaining them and finding new ones.", "TESTIMONIAL_CONTENT": "You're one step away from engaging your customers, retaining them and finding new ones.",

View File

@ -5,7 +5,12 @@
"ADD_ACTION_LONG": "Create a new SLA Policy", "ADD_ACTION_LONG": "Create a new SLA Policy",
"DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.", "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
"LEARN_MORE": "Learn more about SLA", "LEARN_MORE": "Learn more about SLA",
"COUNT": "{n} SLA | {n} SLAs",
"LOADING": "Fetching SLAs", "LOADING": "Fetching SLAs",
"SEARCH_PLACEHOLDER": "Search SLA...",
"SEARCH": {
"NO_RESULTS": "No SLA found matching your search"
},
"PAYWALL": { "PAYWALL": {
"TITLE": "Upgrade to create SLAs", "TITLE": "Upgrade to create SLAs",
"AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.", "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
@ -20,14 +25,18 @@
}, },
"LIST": { "LIST": {
"404": "There are no SLAs available in this account.", "404": "There are no SLAs available in this account.",
"TABLE_HEADER": {
"SLA": "SLA",
"BUSINESS_HOURS": "Business hours"
},
"EMPTY": { "EMPTY": {
"TITLE_1": "Enterprise P0", "TITLE_1": "Enterprise P0",
"DESC_1": "Issues raised by enterprise customers, that require immediate attention.", "DESC_1": "Issues raised by enterprise customers, that require immediate attention.",
"TITLE_2": "Enterprise P1", "TITLE_2": "Enterprise P1",
"DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly." "DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly."
}, },
"BUSINESS_HOURS_ON": "Business hours on", "BUSINESS_HOURS_ON": "Turned on",
"BUSINESS_HOURS_OFF": "Business hours off", "BUSINESS_HOURS_OFF": "Turned off",
"RESPONSE_TYPES": { "RESPONSE_TYPES": {
"FRT": "First response time threshold", "FRT": "First response time threshold",
"NRT": "Next response time threshold", "NRT": "Next response time threshold",

View File

@ -0,0 +1,72 @@
{
"SNOOZE_PARSER": {
"UNITS": {
"MINUTE": "minute",
"MINUTES": "minutes",
"HOUR": "hour",
"HOURS": "ساعات",
"DAY": "اليوم",
"DAYS": "days",
"WEEK": "اليوم",
"WEEKS": "weeks",
"MONTH": "الأسبوع",
"MONTHS": "months",
"YEAR": "الشهر",
"YEARS": "years"
},
"HALF": "half",
"NEXT": "التالي",
"THIS": "this",
"AT": "at",
"IN": "in",
"FROM_NOW": "from now",
"NEXT_YEAR": "next year",
"MERIDIEM": {
"AM": "am",
"PM": "pm"
},
"RELATIVE": {
"TOMORROW": "غداً",
"DAY_AFTER_TOMORROW": "day after tomorrow",
"NEXT_WEEK": "الأسبوع القادم",
"NEXT_MONTH": "next month",
"THIS_WEEKEND": "this weekend",
"NEXT_WEEKEND": "next weekend"
},
"TIME_OF_DAY": {
"MORNING": "morning",
"AFTERNOON": "afternoon",
"EVENING": "evening",
"NIGHT": "night",
"NOON": "noon",
"MIDNIGHT": "midnight"
},
"WORD_NUMBERS": {
"ONE": "one",
"TWO": "two",
"THREE": "three",
"FOUR": "four",
"FIVE": "five",
"SIX": "six",
"SEVEN": "seven",
"EIGHT": "eight",
"NINE": "nine",
"TEN": "ten",
"TWELVE": "twelve",
"FIFTEEN": "fifteen",
"TWENTY": "twenty",
"THIRTY": "thirty"
},
"ORDINALS": {
"FIRST": "first",
"SECOND": "second",
"THIRD": "third",
"FOURTH": "fourth",
"FIFTH": "fifth"
},
"OF": "of",
"AFTER": "after",
"WEEK": "اليوم",
"DAY": "اليوم"
}
}

View File

@ -5,6 +5,9 @@
"LOADING": "Fetching teams", "LOADING": "Fetching teams",
"DESCRIPTION": "الفرق تتيح لك تنظيم الوكلاء في مجموعات بناءً على مسؤولياتهم. يمكن للوكيل أن يكون عضوًا في أكثر من فريق. لتحقيق التعاون في العمل, يمكنك إسناد المحادثات لفرق محددة.", "DESCRIPTION": "الفرق تتيح لك تنظيم الوكلاء في مجموعات بناءً على مسؤولياتهم. يمكن للوكيل أن يكون عضوًا في أكثر من فريق. لتحقيق التعاون في العمل, يمكنك إسناد المحادثات لفرق محددة.",
"LEARN_MORE": "لمعرفة المزيد حول الفرق", "LEARN_MORE": "لمعرفة المزيد حول الفرق",
"COUNT": "{n} team | {n} teams",
"SEARCH_PLACEHOLDER": "البحث عن فريق...",
"NO_RESULTS": "No teams found matching your search",
"LIST": { "LIST": {
"404": "لا يوجد موظفي دعم مرتبطين بهذا الحساب.", "404": "لا يوجد موظفي دعم مرتبطين بهذا الحساب.",
"EDIT_TEAM": "تعديل الفريق", "EDIT_TEAM": "تعديل الفريق",
@ -64,7 +67,7 @@
"ERROR_MESSAGE": "تعذر حفظ تفاصيل الفريق. حاول مرة أخرى." "ERROR_MESSAGE": "تعذر حفظ تفاصيل الفريق. حاول مرة أخرى."
}, },
"AGENTS": { "AGENTS": {
"AGENT": "وكيل", "AGENT": "وكيل الدعم",
"EMAIL": "البريد الإلكتروني", "EMAIL": "البريد الإلكتروني",
"BUTTON_TEXT": "إضافة وكلاء", "BUTTON_TEXT": "إضافة وكلاء",
"ADD_AGENTS": "إضافة وكلاء إلى فريقك...", "ADD_AGENTS": "إضافة وكلاء إلى فريقك...",

View File

@ -4,6 +4,9 @@
"LOADING_EDITOR": "Loading editor...", "LOADING_EDITOR": "Loading editor...",
"DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.", "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
"LEARN_MORE": "Learn about agent bots", "LEARN_MORE": "Learn about agent bots",
"COUNT": "{n} bot | {n} bots",
"SEARCH_PLACEHOLDER": "Search bots...",
"NO_RESULTS": "No bots found matching your search",
"GLOBAL_BOT": "System bot", "GLOBAL_BOT": "System bot",
"GLOBAL_BOT_BADGE": "System", "GLOBAL_BOT_BADGE": "System",
"AVATAR": { "AVATAR": {
@ -34,7 +37,8 @@
"LOADING": "Fetching bots...", "LOADING": "Fetching bots...",
"TABLE_HEADER": { "TABLE_HEADER": {
"DETAILS": "Bot Details", "DETAILS": "Bot Details",
"URL": "Webhook URL" "URL": "Webhook URL",
"ACTIONS": "Actions"
} }
}, },
"DELETE": { "DELETE": {

View File

@ -9,6 +9,7 @@
"ADMINISTRATOR": "Administrator", "ADMINISTRATOR": "Administrator",
"AGENT": "Agent" "AGENT": "Agent"
}, },
"COUNT": "{n} agent | {n} agents",
"LIST": { "LIST": {
"404": "There are no agents associated to this account", "404": "There are no agents associated to this account",
"TITLE": "Manage agents in your team", "TITLE": "Manage agents in your team",
@ -96,6 +97,8 @@
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later" "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
} }
}, },
"SEARCH_PLACEHOLDER": "Search agents...",
"NO_RESULTS": "No agents found matching your search",
"SEARCH": { "SEARCH": {
"NO_RESULTS": "No results found." "NO_RESULTS": "No results found."
}, },

View File

@ -5,6 +5,9 @@
"LOADING": "Fetching custom attributes", "LOADING": "Fetching custom attributes",
"DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.", "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
"LEARN_MORE": "Learn more about custom attributes", "LEARN_MORE": "Learn more about custom attributes",
"COUNT": "{n} attribute | {n} attributes",
"SEARCH_PLACEHOLDER": "Search attributes...",
"NO_RESULTS": "No attributes found matching your search",
"ATTRIBUTE_MODELS": { "ATTRIBUTE_MODELS": {
"CONVERSATION": "Conversation", "CONVERSATION": "Conversation",
"CONTACT": "Contact" "CONTACT": "Contact"
@ -63,6 +66,10 @@
}, },
"ENABLE_REGEX": { "ENABLE_REGEX": {
"LABEL": "Enable regex validation" "LABEL": "Enable regex validation"
},
"BADGES": {
"PRE_CHAT": "Pre-chat",
"RESOLUTION": "Resolution"
} }
}, },
"API": { "API": {

View File

@ -3,8 +3,11 @@
"HEADER": "Automation", "HEADER": "Automation",
"DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.", "DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.",
"LEARN_MORE": "Learn more about automation", "LEARN_MORE": "Learn more about automation",
"HEADER_BTN_TXT": "Add Automation Rule", "COUNT": "{n} automation | {n} automations",
"HEADER_BTN_TXT": "Create Automation",
"LOADING": "Fetching automation rules", "LOADING": "Fetching automation rules",
"SEARCH_PLACEHOLDER": "Search automation rules...",
"NO_RESULTS": "No automation rules found matching your search",
"ADD": { "ADD": {
"TITLE": "Add Automation Rule", "TITLE": "Add Automation Rule",
"SUBMIT": "Create", "SUBMIT": "Create",
@ -42,9 +45,9 @@
"LIST": { "LIST": {
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "Name", "NAME": "Name",
"DESCRIPTION": "Description",
"ACTIVE": "Active", "ACTIVE": "Active",
"CREATED_ON": "Created on" "CREATED_ON": "Created on",
"ACTIONS": "Actions"
}, },
"404": "No automation rules found" "404": "No automation rules found"
}, },
@ -150,7 +153,8 @@
"ADD_PRIVATE_NOTE": "Add a Private Note", "ADD_PRIVATE_NOTE": "Add a Private Note",
"CHANGE_PRIORITY": "Change Priority", "CHANGE_PRIORITY": "Change Priority",
"ADD_SLA": "Add SLA", "ADD_SLA": "Add SLA",
"OPEN_CONVERSATION": "Open conversation" "OPEN_CONVERSATION": "Open conversation",
"PENDING_CONVERSATION": "Mark conversation as pending"
}, },
"MESSAGE_TYPES": { "MESSAGE_TYPES": {
"INCOMING": "Incoming Message", "INCOMING": "Incoming Message",

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@ -22,6 +22,10 @@
"UPDATE_SUCCESFUL": "Conversation status updated successfully.", "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
"UPDATE_FAILED": "Failed to update conversations. Please try again." "UPDATE_FAILED": "Failed to update conversations. Please try again."
}, },
"RESOLVE": {
"ALL_MISSING_ATTRIBUTES": "Cannot resolve conversations due to missing required attributes",
"PARTIAL_SUCCESS": "Some conversations need required attributes before resolving and were skipped"
},
"LABELS": { "LABELS": {
"ASSIGN_LABELS": "Assign labels", "ASSIGN_LABELS": "Assign labels",
"NO_LABELS_FOUND": "No labels found", "NO_LABELS_FOUND": "No labels found",

View File

@ -3,8 +3,11 @@
"HEADER": "Canned Responses", "HEADER": "Canned Responses",
"LEARN_MORE": "Learn more about canned responses", "LEARN_MORE": "Learn more about canned responses",
"DESCRIPTION": "Canned Responses are pre-written reply templates that help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a canned response during a conversation. ", "DESCRIPTION": "Canned Responses are pre-written reply templates that help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a canned response during a conversation. ",
"COUNT": "{n} canned response | {n} canned responses",
"HEADER_BTN_TXT": "Add canned response", "HEADER_BTN_TXT": "Add canned response",
"LOADING": "Fetching canned responses...", "LOADING": "Fetching canned responses...",
"SEARCH_PLACEHOLDER": "Search canned responses...",
"NO_RESULTS": "No canned responses found matching your search",
"SEARCH_404": "There are no items matching this query.", "SEARCH_404": "There are no items matching this query.",
"LIST": { "LIST": {
"404": "There are no canned responses available in this account.", "404": "There are no canned responses available in this account.",

View File

@ -76,6 +76,9 @@
}, },
"waiting_since_desc": { "waiting_since_desc": {
"TEXT": "Pending Response: Shortest first" "TEXT": "Pending Response: Shortest first"
},
"priority_desc_created_at_asc": {
"TEXT": "Priority: Highest first, Created: Oldest first"
} }
}, },
"ATTACHMENTS": { "ATTACHMENTS": {

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@ -457,6 +457,9 @@
"INSTAGRAM": { "INSTAGRAM": {
"PLACEHOLDER": "Add Instagram" "PLACEHOLDER": "Add Instagram"
}, },
"TELEGRAM": {
"PLACEHOLDER": "Add Telegram"
},
"TIKTOK": { "TIKTOK": {
"PLACEHOLDER": "Add TikTok" "PLACEHOLDER": "Add TikTok"
}, },
@ -573,7 +576,8 @@
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍", "SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
"LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋", "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
"ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙" "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
} },
"LOAD_MORE": "Load more"
}, },
"CONTACTS_BULK_ACTIONS": { "CONTACTS_BULK_ACTIONS": {
"ASSIGN_LABELS": "Assign Labels", "ASSIGN_LABELS": "Assign Labels",
@ -607,7 +611,7 @@
"NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.", "NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.",
"CONTACT_SELECTOR": { "CONTACT_SELECTOR": {
"LABEL": "To:", "LABEL": "To:",
"TAG_INPUT_PLACEHOLDER": "Search for a contact with name, email or phone number", "TAG_INPUT_PLACEHOLDER": "Enter at least 2 characters to search by name, email, or phone number",
"CONTACT_CREATING": "Creating contact..." "CONTACT_CREATING": "Creating contact..."
}, },
"INBOX_SELECTOR": { "INBOX_SELECTOR": {
@ -618,9 +622,9 @@
"SUBJECT_LABEL": "Subject :", "SUBJECT_LABEL": "Subject :",
"SUBJECT_PLACEHOLDER": "Enter your email subject here", "SUBJECT_PLACEHOLDER": "Enter your email subject here",
"CC_LABEL": "Cc:", "CC_LABEL": "Cc:",
"CC_PLACEHOLDER": "Search for a contact with their email address", "CC_PLACEHOLDER": "Enter at least 2 characters to search by email",
"BCC_LABEL": "Bcc:", "BCC_LABEL": "Bcc:",
"BCC_PLACEHOLDER": "Search for a contact with their email address", "BCC_PLACEHOLDER": "Enter at least 2 characters to search by email",
"BCC_BUTTON": "Bcc" "BCC_BUTTON": "Bcc"
}, },
"MESSAGE_EDITOR": { "MESSAGE_EDITOR": {

View File

@ -61,6 +61,7 @@
"UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.", "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
"UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.", "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
"UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.", "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
"UNSUPPORTED_MESSAGE_TIKTOK": "This message is unsupported. You can view this message on the TikTok app.",
"SUCCESS_DELETE_MESSAGE": "Message deleted successfully", "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
"FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again", "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
"NO_RESPONSE": "No response", "NO_RESPONSE": "No response",
@ -173,6 +174,10 @@
"SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}", "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
"FAILED": "Couldn't assign label. Please try again." "FAILED": "Couldn't assign label. Please try again."
}, },
"LABEL_REMOVAL": {
"SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
"FAILED": "Couldn't remove label. Please try again."
},
"TEAM_ASSIGNMENT": { "TEAM_ASSIGNMENT": {
"SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}", "SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}",
"FAILED": "Couldn't assign team. Please try again." "FAILED": "Couldn't assign team. Please try again."
@ -185,7 +190,11 @@
"DISABLE_SIGN_TOOLTIP": "Disable signature", "DISABLE_SIGN_TOOLTIP": "Disable signature",
"MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.", "MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
"PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents", "PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents",
"MESSAGING_RESTRICTED": "You cannot reply to this conversation",
"MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
"MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.", "MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
"COPILOT_MSG_INPUT": "Give copilot additional prompts, or ask anything else... Press enter to send follow-up",
"CLICK_HERE": "Click here to update", "CLICK_HERE": "Click here to update",
"WHATSAPP_TEMPLATES": "Whatsapp Templates" "WHATSAPP_TEMPLATES": "Whatsapp Templates"
}, },
@ -205,7 +214,7 @@
"DRAG_DROP": "Drag and drop here to attach", "DRAG_DROP": "Drag and drop here to attach",
"START_AUDIO_RECORDING": "Start audio recording", "START_AUDIO_RECORDING": "Start audio recording",
"STOP_AUDIO_RECORDING": "Stop audio recording", "STOP_AUDIO_RECORDING": "Stop audio recording",
"": "", "COPILOT_THINKING": "Copilot is thinking",
"EMAIL_HEAD": { "EMAIL_HEAD": {
"TO": "TO", "TO": "TO",
"ADD_BCC": "Add bcc", "ADD_BCC": "Add bcc",
@ -247,9 +256,12 @@
"SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully", "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
"FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again", "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit", "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"FILE_TYPE_NOT_SUPPORTED": "This {fileName} file type is not supported in this conversation",
"MESSAGE_ERROR": "Unable to send this message, please try again later", "MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:", "SENT_BY": "Sent by:",
"BOT": "Bot", "BOT": "Bot",
"NATIVE_APP": "Native app",
"NATIVE_APP_ADVISORY": "This message was sent from the native app. Reply from Chatwoot to maintain the message window.",
"SEND_FAILED": "Couldn't send message! Try again", "SEND_FAILED": "Couldn't send message! Try again",
"TRY_AGAIN": "retry", "TRY_AGAIN": "retry",
"ASSIGNMENT": { "ASSIGNMENT": {
@ -294,6 +306,7 @@
"CANCEL": "Cancel", "CANCEL": "Cancel",
"SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully", "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
"SEND_EMAIL_ERROR": "There was an error, please try again", "SEND_EMAIL_ERROR": "There was an error, please try again",
"SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
"FORM": { "FORM": {
"SEND_TO_CONTACT": "Send the transcript to the customer", "SEND_TO_CONTACT": "Send the transcript to the customer",
"SEND_TO_AGENT": "Send the transcript to the assigned agent", "SEND_TO_AGENT": "Send the transcript to the assigned agent",

View File

@ -3,8 +3,11 @@
"HEADER": "Custom Roles", "HEADER": "Custom Roles",
"LEARN_MORE": "Learn more about custom roles", "LEARN_MORE": "Learn more about custom roles",
"DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.", "DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
"COUNT": "{n} custom role | {n} custom roles",
"HEADER_BTN_TXT": "Add custom role", "HEADER_BTN_TXT": "Add custom role",
"LOADING": "Fetching custom roles...", "LOADING": "Fetching custom roles...",
"SEARCH_PLACEHOLDER": "Search custom roles...",
"NO_RESULTS": "No custom roles found matching your search",
"SEARCH_404": "There are no items matching this query.", "SEARCH_404": "There are no items matching this query.",
"PAYWALL": { "PAYWALL": {
"TITLE": "Upgrade to create custom roles", "TITLE": "Upgrade to create custom roles",

View File

@ -1,5 +1,8 @@
{ {
"DATE_PICKER": { "DATE_PICKER": {
"PREVIOUS_PERIOD": "Previous period",
"NEXT_PERIOD": "Next period",
"WEEK_NUMBER": "Week #{weekNumber}",
"APPLY_BUTTON": "Apply", "APPLY_BUTTON": "Apply",
"CLEAR_BUTTON": "Clear", "CLEAR_BUTTON": "Clear",
"DATE_RANGE_INPUT": { "DATE_RANGE_INPUT": {
@ -13,6 +16,8 @@
"LAST_3_MONTHS": "Last 3 months", "LAST_3_MONTHS": "Last 3 months",
"LAST_6_MONTHS": "Last 6 months", "LAST_6_MONTHS": "Last 6 months",
"LAST_YEAR": "Last year", "LAST_YEAR": "Last year",
"THIS_WEEK": "This week",
"MONTH_TO_DATE": "This month",
"CUSTOM_RANGE": "Custom date range" "CUSTOM_RANGE": "Custom date range"
} }
} }

View File

@ -7,6 +7,13 @@
}, },
"CLOSE": "Close", "CLOSE": "Close",
"BETA": "Beta", "BETA": "Beta",
"BETA_DESCRIPTION": "This feature is in beta and may change as we improve it." "BETA_DESCRIPTION": "This feature is in beta and may change as we improve it.",
"ACCEPT": "Accept",
"DISCARD": "Discard",
"PREFERRED": "Preferred"
},
"CHOICE_TOGGLE": {
"YES": "Yes",
"NO": "No"
} }
} }

View File

@ -182,6 +182,7 @@
}, },
"COMMAND_BAR": { "COMMAND_BAR": {
"SEARCH_PLACEHOLDER": "Search or jump to", "SEARCH_PLACEHOLDER": "Search or jump to",
"SNOOZE_PLACEHOLDER": "Type a time e.g. tomorrow, 2 hours, next friday, jan 15...",
"SECTIONS": { "SECTIONS": {
"GENERAL": "General", "GENERAL": "General",
"REPORTS": "Reports", "REPORTS": "Reports",

View File

@ -374,6 +374,16 @@
"ERROR_MESSAGE": "Error while deleting article" "ERROR_MESSAGE": "Error while deleting article"
} }
}, },
"REORDER_ARTICLE": {
"API": {
"ERROR_MESSAGE": "Unable to reorder articles. Please try again."
}
},
"REORDER_CATEGORY": {
"API": {
"ERROR_MESSAGE": "Unable to reorder categories. Please try again."
}
},
"CREATE_ARTICLE": { "CREATE_ARTICLE": {
"ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings" "ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings"
}, },

View File

@ -3,6 +3,9 @@
"HEADER": "Inboxes", "HEADER": "Inboxes",
"DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.", "DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
"LEARN_MORE": "Learn more about inboxes", "LEARN_MORE": "Learn more about inboxes",
"COUNT": "{n} inbox | {n} inboxes",
"SEARCH_PLACEHOLDER": "Search inboxes...",
"NO_RESULTS": "No inboxes found matching your search",
"RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.", "RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
"CLICK_TO_RECONNECT": "Click here to reconnect.", "CLICK_TO_RECONNECT": "Click here to reconnect.",
"WHATSAPP_REGISTRATION_INCOMPLETE": "Your WhatsApp Business registration isnt complete. Please check your display name status in Meta Business Manager before reconnecting.", "WHATSAPP_REGISTRATION_INCOMPLETE": "Your WhatsApp Business registration isnt complete. Please check your display name status in Meta Business Manager before reconnecting.",
@ -575,7 +578,7 @@
"SUBTITLE": "Use only the configured business name as the sender name in the email header." "SUBTITLE": "Use only the configured business name as the sender name in the email header."
}, },
"BUSINESS_NAME": { "BUSINESS_NAME": {
"BUTTON_TEXT": "+ Configure your business name", "BUTTON_TEXT": "Configure your business name",
"PLACEHOLDER": "Enter your business name", "PLACEHOLDER": "Enter your business name",
"SAVE_BUTTON_TEXT": "Save" "SAVE_BUTTON_TEXT": "Save"
} }
@ -589,8 +592,10 @@
"DISABLED": "Disabled" "DISABLED": "Disabled"
}, },
"LOCK_TO_SINGLE_CONVERSATION": { "LOCK_TO_SINGLE_CONVERSATION": {
"ENABLED": "Enabled", "ENABLED": "Reopen same conversation",
"DISABLED": "Disabled" "DISABLED": "Create new conversations",
"ENABLED_DESCRIPTION": "When a contact messages again, the previous conversation will be reopened.",
"DISABLED_DESCRIPTION": "A new conversation will be created each time after the previous one is resolved."
}, },
"ENABLE_HMAC": { "ENABLE_HMAC": {
"LABEL": "Enable" "LABEL": "Enable"
@ -625,6 +630,8 @@
"ACCOUNT_HEALTH": "Account Health", "ACCOUNT_HEALTH": "Account Health",
"CSAT": "CSAT" "CSAT": "CSAT"
}, },
"CHANNEL_PREFERENCES": "Channel Preferences",
"WIDGET_FEATURES": "Widget features",
"ACCOUNT_HEALTH": { "ACCOUNT_HEALTH": {
"TITLE": "Manage your WhatsApp account", "TITLE": "Manage your WhatsApp account",
"DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed", "DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed",
@ -708,8 +715,8 @@
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name", "SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email", "ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.", "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
"LOCK_TO_SINGLE_CONVERSATION": "Lock to single conversation", "LOCK_TO_SINGLE_CONVERSATION": "Conversation Routing",
"LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Enable or disable multiple conversations for the same contact in this inbox", "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Configure conversation creation for existing contacts",
"INBOX_UPDATE_TITLE": "Inbox Settings", "INBOX_UPDATE_TITLE": "Inbox Settings",
"INBOX_UPDATE_SUB_TEXT": "Update your inbox settings", "INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
"AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.", "AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",
@ -758,6 +765,7 @@
"LABEL": "Help Center", "LABEL": "Help Center",
"PLACEHOLDER": "Select Help Center", "PLACEHOLDER": "Select Help Center",
"SELECT_PLACEHOLDER": "Select Help Center", "SELECT_PLACEHOLDER": "Select Help Center",
"NONE": "None",
"REMOVE": "Remove Help Center", "REMOVE": "Remove Help Center",
"SUB_TEXT": "Attach a Help Center with the inbox" "SUB_TEXT": "Attach a Help Center with the inbox"
}, },
@ -766,6 +774,53 @@
"MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0", "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
"MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent" "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
}, },
"ASSIGNMENT": {
"TITLE": "Conversation Assignment",
"DESCRIPTION": "Automatically assign incoming conversations to available agents based on assignment policies",
"ENABLE_AUTO_ASSIGNMENT": "Enable automatic conversation assignment",
"DEFAULT_RULES_TITLE": "Default assignment rules",
"DEFAULT_RULES_DESCRIPTION": "Using the default assignment behavior for all conversations",
"DEFAULT_RULE_1": "Earliest created conversations first",
"DEFAULT_RULE_2": "Round robin distribution",
"CUSTOMIZE_WITH_POLICY": "Customize with assignment policy",
"USING_POLICY": "Using custom assignment policy for this inbox",
"CUSTOMIZE_POLICY": "Customize with assignment policy",
"DELETE_POLICY": "Delete policy",
"POLICY_LABEL": "Assignment policy",
"ASSIGNMENT_ORDER_LABEL": "Assignment Order",
"ASSIGNMENT_METHOD_LABEL": "Assignment Method",
"POLICY_STATUS": {
"ACTIVE": "Active",
"INACTIVE": "Inactive"
},
"PRIORITY": {
"EARLIEST_CREATED": "Earliest created",
"LONGEST_WAITING": "Longest waiting"
},
"METHOD": {
"ROUND_ROBIN": "Round robin",
"BALANCED": "Balanced assignment"
},
"UPGRADE_PROMPT": "Custom assignment policies are available on the Business plan",
"UPGRADE_TO_BUSINESS": "Upgrade to Business",
"DEFAULT_POLICY_LINKED": "Default policy linked",
"DEFAULT_POLICY_DESCRIPTION": "Link a custom assignment policy to customize how conversations are assigned to agents in this inbox.",
"LINK_EXISTING_POLICY": "Link existing policy",
"CREATE_NEW_POLICY": "Create new policy",
"NO_POLICIES": "No assignment policies found",
"VIEW_ALL_POLICIES": "View all policies",
"CURRENT_BEHAVIOR": "Currently using default assignment behavior:",
"LINK_SUCCESS": "Assignment policy linked successfully",
"LINK_ERROR": "Failed to link assignment policy"
},
"ASSIGNMENT_POLICY": {
"DELETE_CONFIRM_TITLE": "Delete assignment policy?",
"DELETE_CONFIRM_MESSAGE": "Are you sure you want to remove this assignment policy from this inbox? The inbox will revert to default assignment rules.",
"CANCEL": "Cancel",
"CONFIRM_DELETE": "Delete",
"DELETE_SUCCESS": "Assignment policy removed successfully",
"DELETE_ERROR": "Failed to remove assignment policy"
},
"FACEBOOK_REAUTHORIZE": { "FACEBOOK_REAUTHORIZE": {
"TITLE": "Reauthorize", "TITLE": "Reauthorize",
"SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services", "SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",
@ -837,6 +892,20 @@
"CONFIRM": "Create new template", "CONFIRM": "Create new template",
"CANCEL": "Go back" "CANCEL": "Go back"
}, },
"UTILITY_ANALYZER": {
"ACTION": "Check utility fit",
"HELPER_NOTE": "Check this message before submission to improve Utility fit. The system creates a dedicated CSAT template with buttons for reporting and submits it as Utility; Meta may still reclassify it as Marketing based on content.",
"RESULT_LABEL": "Meta category prediction",
"GUIDANCE_NOTE": "This is a guidance check, not a guarantee of Meta approval.",
"SUGGESTION_LABEL": "Suggested utility-safe rewrite",
"APPLY": "Use this rewrite",
"ERROR_MESSAGE": "Couldn't analyze the message. Please try again.",
"CLASSIFICATION": {
"LIKELY_UTILITY": "Likely Utility",
"LIKELY_MARKETING": "Likely Marketing",
"UNCLEAR": "Needs clarification"
}
},
"SURVEY_RULE": { "SURVEY_RULE": {
"LABEL": "Survey rule", "LABEL": "Survey rule",
"DESCRIPTION_PREFIX": "Send the survey if the conversation", "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@ -848,7 +917,7 @@
"SELECT_PLACEHOLDER": "select labels" "SELECT_PLACEHOLDER": "select labels"
}, },
"NOTE": "Note: CSAT surveys are sent only once per conversation", "NOTE": "Note: CSAT surveys are sent only once per conversation",
"WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.", "WHATSAPP_NOTE": "Note: When you save, the system creates a dedicated CSAT template in WhatsApp (used to capture rating and feedback in reports) and submits it as Utility for approval. Meta may still classify it as Marketing based on content. After approval, surveys are sent only once per conversation as per the survey rule.",
"API": { "API": {
"SUCCESS_MESSAGE": "CSAT settings updated successfully", "SUCCESS_MESSAGE": "CSAT settings updated successfully",
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later." "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
@ -864,9 +933,11 @@
"UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors", "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
"TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.", "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
"DAY": { "DAY": {
"DAY": "Day",
"AVAILABILITY": "Availability",
"HOURS": "Hours",
"ENABLE": "Enable availability for this day", "ENABLE": "Enable availability for this day",
"UNAVAILABLE": "Unavailable", "UNAVAILABLE": "Unavailable",
"HOURS": "hours",
"VALIDATION_ERROR": "Starting time should be before closing time.", "VALIDATION_ERROR": "Starting time should be before closing time.",
"CHOOSE": "Choose" "CHOOSE": "Choose"
}, },
@ -973,11 +1044,12 @@
"IN_A_DAY": "In a day" "IN_A_DAY": "In a day"
}, },
"WIDGET_COLOR_LABEL": "Widget Color", "WIDGET_COLOR_LABEL": "Widget Color",
"WIDGET_BUBBLE_POSITION_LABEL": "Widget Bubble Position", "WIDGET_BUBBLE": "Bubble",
"WIDGET_BUBBLE_TYPE_LABEL": "Widget Bubble Type", "WIDGET_BUBBLE_POSITION_LABEL": "Position:",
"WIDGET_BUBBLE_TYPE_LABEL": "Type:",
"WIDGET_BUBBLE_LAUNCHER_TITLE": { "WIDGET_BUBBLE_LAUNCHER_TITLE": {
"DEFAULT": "Chat with us", "DEFAULT": "Chat with us",
"LABEL": "Widget Bubble Launcher Title", "LABEL": "Launcher Title",
"PLACE_HOLDER": "Chat with us" "PLACE_HOLDER": "Chat with us"
}, },
"UPDATE": { "UPDATE": {
@ -1002,7 +1074,7 @@
}, },
"WIDGET_SCREEN": { "WIDGET_SCREEN": {
"DEFAULT": "Default", "DEFAULT": "Default",
"CHAT": "Chat" "CHAT": "Chat mode"
}, },
"REPLY_TIME": { "REPLY_TIME": {
"IN_A_FEW_MINUTES": "Typically replies in a few minutes", "IN_A_FEW_MINUTES": "Typically replies in a few minutes",

View File

@ -3,6 +3,9 @@
"FETCHING": "Fetching Integrations", "FETCHING": "Fetching Integrations",
"NO_HOOK_CONFIGURED": "There are no {integrationId} integrations configured in this account.", "NO_HOOK_CONFIGURED": "There are no {integrationId} integrations configured in this account.",
"HEADER": "Applications", "HEADER": "Applications",
"COUNT": "{n} integration | {n} integrations",
"SEARCH_PLACEHOLDER": "Search...",
"NO_RESULTS": "No results found matching your search",
"STATUS": { "STATUS": {
"ENABLED": "Enabled", "ENABLED": "Enabled",
"DISABLED": "Disabled" "DISABLED": "Disabled"
@ -31,6 +34,7 @@
"LIST": { "LIST": {
"FETCHING": "Fetching integration hooks", "FETCHING": "Fetching integration hooks",
"INBOX": "Inbox", "INBOX": "Inbox",
"ACTIONS": "Actions",
"DELETE": { "DELETE": {
"BUTTON_TEXT": "Delete" "BUTTON_TEXT": "Delete"
} }

View File

@ -1,6 +1,7 @@
{ {
"INTEGRATION_SETTINGS": { "INTEGRATION_SETTINGS": {
"SHOPIFY": { "SHOPIFY": {
"HEADER": "Shopify",
"DELETE": { "DELETE": {
"TITLE": "Delete Shopify Integration", "TITLE": "Delete Shopify Integration",
"MESSAGE": "Are you sure you want to delete the Shopify integration?" "MESSAGE": "Are you sure you want to delete the Shopify integration?"
@ -19,6 +20,8 @@
"DESCRIPTION": "Chatwoot integrates with multiple tools and services to improve your team's efficiency. Explore the list below to configure your favorite apps.", "DESCRIPTION": "Chatwoot integrates with multiple tools and services to improve your team's efficiency. Explore the list below to configure your favorite apps.",
"LEARN_MORE": "Learn more about integrations", "LEARN_MORE": "Learn more about integrations",
"LOADING": "Fetching integrations", "LOADING": "Fetching integrations",
"SEARCH_PLACEHOLDER": "Search integrations...",
"NO_RESULTS": "No integrations found matching your search",
"CAPTAIN": { "CAPTAIN": {
"DISABLED": "Captain is not enabled on your account.", "DISABLED": "Captain is not enabled on your account.",
"CLICK_HERE_TO_CONFIGURE": "Click here to configure", "CLICK_HERE_TO_CONFIGURE": "Click here to configure",
@ -28,6 +31,17 @@
"WEBHOOK": { "WEBHOOK": {
"SUBSCRIBED_EVENTS": "Subscribed Events", "SUBSCRIBED_EVENTS": "Subscribed Events",
"LEARN_MORE": "Learn more about webhooks", "LEARN_MORE": "Learn more about webhooks",
"SECRET": {
"LABEL": "Secret",
"COPY": "Copy secret to clipboard",
"COPY_SUCCESS": "Secret copied to clipboard",
"TOGGLE": "Toggle secret visibility",
"CREATED_DESC": "Your webhook has been created. Use the secret below to verify webhook signatures. Please copy it now — you can also find it later in the webhook edit form.",
"DONE": "Done"
},
"COUNT": "{n} webhook | {n} webhooks",
"SEARCH_PLACEHOLDER": "Search webhooks...",
"NO_RESULTS": "No webhooks found matching your search",
"FORM": { "FORM": {
"CANCEL": "Cancel", "CANCEL": "Cancel",
"DESC": "Webhook events provide you the realtime information about what's happening in your Chatwoot account. Please enter a valid URL to configure a callback.", "DESC": "Webhook events provide you the realtime information about what's happening in your Chatwoot account. Please enter a valid URL to configure a callback.",
@ -104,6 +118,7 @@
} }
}, },
"SLACK": { "SLACK": {
"HEADER": "Slack",
"DELETE": "Delete", "DELETE": "Delete",
"DELETE_CONFIRMATION": { "DELETE_CONFIRMATION": {
"TITLE": "Delete the integration", "TITLE": "Delete the integration",
@ -145,7 +160,29 @@
"EXPAND": "Expand", "EXPAND": "Expand",
"MAKE_FRIENDLY": "Change message tone to friendly", "MAKE_FRIENDLY": "Change message tone to friendly",
"MAKE_FORMAL": "Use formal tone", "MAKE_FORMAL": "Use formal tone",
"SIMPLIFY": "Simplify" "SIMPLIFY": "Simplify",
"CONFIDENT": "Use confident tone",
"PROFESSIONAL": "Use professional tone",
"CASUAL": "Use casual tone",
"STRAIGHTFORWARD": "Use straightforward tone"
},
"REPLY_OPTIONS": {
"IMPROVE_REPLY": "Improve reply",
"IMPROVE_REPLY_SELECTION": "Improve the selection",
"CHANGE_TONE": {
"TITLE": "Change tone",
"OPTIONS": {
"PROFESSIONAL": "Professional",
"CASUAL": "Casual",
"STRAIGHTFORWARD": "Straightforward",
"CONFIDENT": "Confident",
"FRIENDLY": "Friendly"
}
},
"GRAMMAR": "Fix grammar & spelling",
"SUGGESTION": "Suggest a reply",
"SUMMARIZE": "Summarize the conversation",
"ASK_COPILOT": "Ask Copilot"
}, },
"ASSISTANCE_MODAL": { "ASSISTANCE_MODAL": {
"DRAFT_TITLE": "Draft content", "DRAFT_TITLE": "Draft content",
@ -201,12 +238,16 @@
"SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>", "SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>",
"DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.", "DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.",
"LEARN_MORE": "Learn more about Dashboard Apps", "LEARN_MORE": "Learn more about Dashboard Apps",
"COUNT": "{n} dashboard app | {n} dashboard apps",
"SEARCH_PLACEHOLDER": "Search dashboard apps...",
"NO_RESULTS": "No dashboard apps found matching your search",
"LIST": { "LIST": {
"404": "There are no dashboard apps configured on this account yet", "404": "There are no dashboard apps configured on this account yet",
"LOADING": "Fetching dashboard apps...", "LOADING": "Fetching dashboard apps...",
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "Name", "NAME": "Name",
"ENDPOINT": "Endpoint" "ENDPOINT": "Endpoint",
"ACTIONS": "Actions"
}, },
"EDIT_TOOLTIP": "Edit app", "EDIT_TOOLTIP": "Edit app",
"DELETE_TOOLTIP": "Delete app" "DELETE_TOOLTIP": "Delete app"
@ -243,6 +284,7 @@
} }
}, },
"LINEAR": { "LINEAR": {
"HEADER": "Linear",
"ADD_OR_LINK_BUTTON": "Create/Link Linear Issue", "ADD_OR_LINK_BUTTON": "Create/Link Linear Issue",
"LOADING": "Fetching linear issues...", "LOADING": "Fetching linear issues...",
"LOADING_ERROR": "There was an error fetching the linear issues, please try again", "LOADING_ERROR": "There was an error fetching the linear issues, please try again",
@ -337,6 +379,7 @@
} }
}, },
"NOTION": { "NOTION": {
"HEADER": "Notion",
"DELETE": { "DELETE": {
"TITLE": "Are you sure you want to delete the Notion integration?", "TITLE": "Are you sure you want to delete the Notion integration?",
"MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.", "MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.",
@ -406,6 +449,7 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime" "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
}, },
"ENTERPRISE_PAYWALL": { "ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "Captain AI is only available in the Enterprise plans.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.", "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade." "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
}, },

View File

@ -5,6 +5,9 @@
"LOADING": "Fetching labels", "LOADING": "Fetching labels",
"DESCRIPTION": "Labels help you categorize and prioritize conversations and leads. You can assign a label to a conversation or contact using the side panel.", "DESCRIPTION": "Labels help you categorize and prioritize conversations and leads. You can assign a label to a conversation or contact using the side panel.",
"LEARN_MORE": "Learn more about labels", "LEARN_MORE": "Learn more about labels",
"COUNT": "{n} label | {n} labels",
"SEARCH_PLACEHOLDER": "Search labels...",
"NO_RESULTS": "No labels found matching your search",
"SEARCH_404": "There are no items matching this query", "SEARCH_404": "There are no items matching this query",
"LIST": { "LIST": {
"404": "There are no labels available in this account.", "404": "There are no labels available in this account.",
@ -13,7 +16,8 @@
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "Name", "NAME": "Name",
"DESCRIPTION": "Description", "DESCRIPTION": "Description",
"COLOR": "Color" "COLOR": "Color",
"ACTION": "Actions"
} }
}, },
"FORM": { "FORM": {

View File

@ -3,9 +3,12 @@
"HEADER": "Macros", "HEADER": "Macros",
"DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.", "DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.",
"LEARN_MORE": "Learn more about macros", "LEARN_MORE": "Learn more about macros",
"COUNT": "{n} macro | {n} macros",
"HEADER_BTN_TXT": "Add a new macro", "HEADER_BTN_TXT": "Add a new macro",
"HEADER_BTN_TXT_SAVE": "Save macro", "HEADER_BTN_TXT_SAVE": "Save macro",
"LOADING": "Fetching macros", "LOADING": "Fetching macros",
"SEARCH_PLACEHOLDER": "Search macros...",
"NO_RESULTS": "No macros found matching your search",
"ERROR": "Something went wrong. Please try again", "ERROR": "Something went wrong. Please try again",
"ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.", "ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
"ADD": { "ADD": {
@ -29,7 +32,8 @@
"NAME": "Name", "NAME": "Name",
"CREATED BY": "Created by", "CREATED BY": "Created by",
"LAST_UPDATED_BY": "Last updated by", "LAST_UPDATED_BY": "Last updated by",
"VISIBILITY": "Visibility" "VISIBILITY": "Visibility",
"ACTIONS": "Actions"
}, },
"404": "No macros found" "404": "No macros found"
}, },

View File

@ -1,7 +1,7 @@
{ {
"MFA_SETTINGS": { "MFA_SETTINGS": {
"TITLE": "Two-Factor Authentication", "TITLE": "Two-Factor Authentication",
"SUBTITLE": "Secure your account with TOTP-based authentication", "SUBTITLE": "Protect your account from unauthorized access with TOTP-based authentication. This adds an extra layer of security to your account.",
"DESCRIPTION": "Add an extra layer of security to your account using a time-based one-time password (TOTP)", "DESCRIPTION": "Add an extra layer of security to your account using a time-based one-time password (TOTP)",
"STATUS_TITLE": "Authentication Status", "STATUS_TITLE": "Authentication Status",
"STATUS_DESCRIPTION": "Manage your two-factor authentication settings and backup recovery codes", "STATUS_DESCRIPTION": "Manage your two-factor authentication settings and backup recovery codes",

View File

@ -3,7 +3,7 @@
"HEADER": "Conversations", "HEADER": "Conversations",
"LOADING_CHART": "Loading chart data...", "LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.", "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_AGENT_REPORTS": "Download agent reports", "DOWNLOAD_CONVERSATION_REPORTS": "Download conversation reports",
"DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.", "DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
"SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.", "SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
"METRICS": { "METRICS": {
@ -128,11 +128,16 @@
}, },
"AGENT_REPORTS": { "AGENT_REPORTS": {
"HEADER": "Agents Overview", "HEADER": "Agents Overview",
"DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agents name to learn more.", "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
"LOADING_CHART": "Loading chart data...", "LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.", "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_AGENT_REPORTS": "Download agent reports", "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
"FILTER_DROPDOWN_LABEL": "Select Agent", "FILTER_DROPDOWN_LABEL": "Select Agent",
"FILTERS": {
"INPUT_PLACEHOLDER": {
"AGENTS": "Search agents"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "Conversations", "NAME": "Conversations",
@ -201,6 +206,11 @@
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.", "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports", "DOWNLOAD_LABEL_REPORTS": "Download label reports",
"FILTER_DROPDOWN_LABEL": "Select Label", "FILTER_DROPDOWN_LABEL": "Select Label",
"FILTERS": {
"INPUT_PLACEHOLDER": {
"LABELS": "Search labels"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "Conversations", "NAME": "Conversations",
@ -271,6 +281,11 @@
"FILTER_DROPDOWN_LABEL": "Select Inbox", "FILTER_DROPDOWN_LABEL": "Select Inbox",
"ALL_INBOXES": "All Inboxes", "ALL_INBOXES": "All Inboxes",
"SEARCH_INBOX": "Search Inbox", "SEARCH_INBOX": "Search Inbox",
"FILTERS": {
"INPUT_PLACEHOLDER": {
"INBOXES": "Search inboxes"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "Conversations", "NAME": "Conversations",
@ -334,11 +349,19 @@
}, },
"TEAM_REPORTS": { "TEAM_REPORTS": {
"HEADER": "Team Overview", "HEADER": "Team Overview",
"DESCRIPTION": "Get a snapshot of your teams performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.", "DESCRIPTION": "Get a snapshot of your team's performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
"LOADING_CHART": "Loading chart data...", "LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.", "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_TEAM_REPORTS": "Download team reports", "DOWNLOAD_TEAM_REPORTS": "Download team reports",
"FILTER_DROPDOWN_LABEL": "Select Team", "FILTER_DROPDOWN_LABEL": "Select Team",
"FILTERS": {
"ADD_FILTER": "Add filter",
"CLEAR_ALL": "Clear all",
"NO_FILTER": "No filters available",
"INPUT_PLACEHOLDER": {
"TEAMS": "Search teams"
}
},
"METRICS": { "METRICS": {
"CONVERSATIONS": { "CONVERSATIONS": {
"NAME": "Conversations", "NAME": "Conversations",
@ -402,22 +425,48 @@
}, },
"CSAT_REPORTS": { "CSAT_REPORTS": {
"HEADER": "CSAT Reports", "HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.", "NO_RECORDS": "No responses yet",
"NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
"DOWNLOAD": "Download CSAT Reports", "DOWNLOAD": "Download CSAT Reports",
"DOWNLOAD_FAILED": "Failed to download CSAT Reports", "DOWNLOAD_FAILED": "Failed to download CSAT Reports",
"FILTERS": { "FILTERS": {
"ADD_FILTER": "Add filter",
"CLEAR_ALL": "Clear all",
"NO_FILTER": "No filters available",
"INPUT_PLACEHOLDER": {
"AGENTS": "Search agents",
"INBOXES": "Search inboxes",
"TEAMS": "Search teams",
"RATINGS": "Search ratings"
},
"AGENTS": { "AGENTS": {
"PLACEHOLDER": "Choose Agents" "LABEL": "Agent"
},
"INBOXES": {
"LABEL": "Inbox"
},
"TEAMS": {
"LABEL": "Team"
},
"RATINGS": {
"LABEL": "Rating"
} }
}, },
"TABLE": { "TABLE": {
"HEADER": { "HEADER": {
"CONTACT_NAME": "Contact", "CONTACT_NAME": "Contact",
"AGENT_NAME": "Assigned agent", "AGENT_NAME": "Agent",
"RATING": "Rating", "RATING": "Rating",
"FEEDBACK_TEXT": "Feedback comment" "FEEDBACK_TEXT": "Feedback comment",
} "CONVERSATION": "Conversation",
"CUSTOMER": "Customer",
"RESPONSE": "Response",
"HANDLED_BY": "Handled by"
},
"UNKNOWN_CUSTOMER": "Unknown customer"
}, },
"NO_AGENT": "No assigned agent",
"NO_FEEDBACK": "No feedback provided",
"METRIC": { "METRIC": {
"TOTAL_RESPONSES": { "TOTAL_RESPONSES": {
"LABEL": "Total responses", "LABEL": "Total responses",
@ -430,6 +479,25 @@
"RESPONSE_RATE": { "RESPONSE_RATE": {
"LABEL": "Response rate", "LABEL": "Response rate",
"TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100" "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
},
"RATING_DISTRIBUTION": "Rating distribution"
},
"REVIEW_NOTES": {
"TITLE": "Review notes",
"PLACEHOLDER": "Add review notes about this rating...",
"SAVE": "Save",
"CANCEL": "Cancel",
"SAVING": "Saving...",
"SAVED": "Notes saved successfully",
"SAVE_ERROR": "Failed to save notes",
"UPDATED_BY": "Updated by {name} {time}",
"UPDATED_BY_LABEL": "Updated by",
"PAYWALL": {
"TITLE": "Upgrade to add review notes",
"AVAILABLE_ON": "The review notes feature is only available in the Business and Enterprise plans.",
"UPGRADE_PROMPT": "Add internal context to every CSAT response with review notes. Capture what really happened, spot patterns faster, and make better decisions from your feedback.",
"UPGRADE_NOW": "Upgrade now",
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
} }
} }
}, },

View File

@ -273,7 +273,8 @@
"FILE_BUBBLE": { "FILE_BUBBLE": {
"DOWNLOAD": "Download", "DOWNLOAD": "Download",
"UPLOADING": "Uploading...", "UPLOADING": "Uploading...",
"INSTAGRAM_STORY_UNAVAILABLE": "This story is no longer available." "INSTAGRAM_STORY_UNAVAILABLE": "This story is no longer available.",
"INSTAGRAM_STORY_REPLY": "Replied to your story:"
}, },
"LOCATION_BUBBLE": { "LOCATION_BUBBLE": {
"SEE_ON_MAP": "See on map" "SEE_ON_MAP": "See on map"
@ -378,7 +379,57 @@
"INFO_SHORT": "Automatically mark offline when you aren't using the app." "INFO_SHORT": "Automatically mark offline when you aren't using the app."
}, },
"DOCS": "Read docs", "DOCS": "Read docs",
"SECURITY": "Security" "SECURITY": "Security",
"CAPTAIN_AI": "Captain",
"CONVERSATION_WORKFLOW": "Conversation Workflow"
},
"CAPTAIN_SETTINGS": {
"TITLE": "Captain Settings",
"DESCRIPTION": "Configure your AI models and features for Captain. Captain follows a credit based billing, you will be charged credits for every action Captain takes based on the model selected.",
"LOADING": "Loading Captain configuration...",
"LINK_TEXT": "Learn more about Captain Credits",
"NOT_ENABLED": "Captain is not enabled for your account. Please upgrade your plan to access Captain features.",
"MODEL_CONFIG": {
"TITLE": "Model Configuration",
"DESCRIPTION": "Select AI models for different features.",
"SELECT_MODEL": "Select model",
"CREDITS_PER_MESSAGE": "{credits} credit/message",
"COMING_SOON": "Coming soon",
"EDITOR": {
"TITLE": "Editor Features",
"DESCRIPTION": "Powers smart compose, grammar corrections, tone adjustments, and content enhancement in your message editor."
},
"ASSISTANT": {
"TITLE": "Assistant",
"DESCRIPTION": "Handles automated responses, conversation summaries, and intelligent reply suggestions for customer interactions."
},
"COPILOT": {
"TITLE": "Co-pilot",
"DESCRIPTION": "Provides real-time contextual suggestions, knowledge base recommendations, and proactive insights during conversations."
}
},
"FEATURES": {
"TITLE": "Features",
"DESCRIPTION": "Enable or disable AI-powered features.",
"AUDIO_TRANSCRIPTION": {
"TITLE": "Audio Transcription",
"DESCRIPTION": "Automatically convert voice messages and call recordings into searchable text transcripts."
},
"HELP_CENTER_SEARCH": {
"TITLE": "Help Center Search Indexing",
"DESCRIPTION": "Use AI for context aware search inside your help center articles."
},
"LABEL_SUGGESTION": {
"TITLE": "Label Suggestion",
"DESCRIPTION": "Automatically suggest relevant labels and tags for conversations based on content analysis and context.",
"MODEL_TITLE": "Label Suggestion Model",
"MODEL_DESCRIPTION": "Select the AI model to use for analyzing conversations and suggesting appropriate labels"
}
},
"API": {
"SUCCESS": "Captain settings updated successfully.",
"ERROR": "Failed to update Captain settings. Please try again."
}
}, },
"BILLING_SETTINGS": { "BILLING_SETTINGS": {
"TITLE": "Billing", "TITLE": "Billing",
@ -506,6 +557,58 @@
} }
} }
}, },
"CONVERSATION_WORKFLOW": {
"INDEX": {
"HEADER": {
"TITLE": "Conversation Workflows",
"DESCRIPTION": "Configure rules and required fields for conversation resolution."
}
},
"REQUIRED_ATTRIBUTES": {
"TITLE": "Attributes required on resolution",
"DESCRIPTION": "When resolving a conversation, agents will be prompted to fill these attributes if they haven't yet.",
"NO_ATTRIBUTES": "No attributes added yet",
"ADD": {
"TITLE": "Add Attributes",
"SEARCH_PLACEHOLDER": "Search attributes"
},
"SAVE": {
"SUCCESS": "Required attributes updated",
"ERROR": "Could not update required attributes, please try again"
},
"MODAL": {
"TITLE": "Resolve conversation",
"DESCRIPTION": "Please fill in the following custom attributes before resolving this conversation",
"ACTIONS": {
"RESOLVE": "Resolve conversation",
"CANCEL": "Cancel"
},
"PLACEHOLDERS": {
"TEXT": "Write a note...",
"NUMBER": "Enter a number",
"LINK": "Add a link",
"DATE": "Pick a date",
"LIST": "Select an option"
},
"CHECKBOX": {
"YES": "Yes",
"NO": "No"
}
},
"PAYWALL": {
"TITLE": "Upgrade to use required attributes",
"AVAILABLE_ON": "The required conversation attributes feature is available on the Business and Enterprise plans.",
"UPGRADE_PROMPT": "Upgrade your plan to prompt agents to fill required attributes before conversation resolution.",
"UPGRADE_NOW": "Upgrade now",
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "The required conversation attributes feature is available on the paid plans.",
"UPGRADE_PROMPT": "Upgrade to a paid plan to enforce required attributes before conversation resolution.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
}
}
},
"CREATE_ACCOUNT": { "CREATE_ACCOUNT": {
"NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.", "NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",
"NEW_ACCOUNT": "New Account", "NEW_ACCOUNT": "New Account",
@ -591,7 +694,8 @@
"CREATE_BUTTON": "Create policy", "CREATE_BUTTON": "Create policy",
"API": { "API": {
"SUCCESS_MESSAGE": "Assignment policy created successfully", "SUCCESS_MESSAGE": "Assignment policy created successfully",
"ERROR_MESSAGE": "Failed to create assignment policy" "ERROR_MESSAGE": "Failed to create assignment policy",
"INBOX_LINKED": "Inbox has been linked to the policy"
} }
}, },
"EDIT": { "EDIT": {
@ -605,6 +709,12 @@
"CONFIRM_BUTTON_LABEL": "Continue", "CONFIRM_BUTTON_LABEL": "Continue",
"CANCEL_BUTTON_LABEL": "Cancel" "CANCEL_BUTTON_LABEL": "Cancel"
}, },
"INBOX_LINK_PROMPT": {
"TITLE": "Link inbox to policy",
"DESCRIPTION": "Would you like to link this inbox to the assignment policy?",
"LINK_BUTTON": "Link inbox",
"CANCEL_BUTTON": "Skip"
},
"API": { "API": {
"SUCCESS_MESSAGE": "Assignment policy updated successfully", "SUCCESS_MESSAGE": "Assignment policy updated successfully",
"ERROR_MESSAGE": "Failed to update assignment policy" "ERROR_MESSAGE": "Failed to update assignment policy"
@ -643,7 +753,9 @@
}, },
"BALANCED": { "BALANCED": {
"LABEL": "Balanced", "LABEL": "Balanced",
"DESCRIPTION": "Assign conversations based on available capacity." "DESCRIPTION": "Assign conversations based on available capacity.",
"PREMIUM_MESSAGE": "Upgrade to access balanced assignment and agent capacity management.",
"PREMIUM_BADGE": "Premium"
} }
}, },
"ASSIGNMENT_PRIORITY": { "ASSIGNMENT_PRIORITY": {
@ -729,6 +841,20 @@
"SUCCESS_MESSAGE": "Agent removed from policy successfully", "SUCCESS_MESSAGE": "Agent removed from policy successfully",
"ERROR_MESSAGE": "Failed to remove agent from policy" "ERROR_MESSAGE": "Failed to remove agent from policy"
} }
},
"INBOX_LIMIT_API": {
"ADD": {
"SUCCESS_MESSAGE": "Inbox limit added successfully",
"ERROR_MESSAGE": "Failed to add inbox limit"
},
"UPDATE": {
"SUCCESS_MESSAGE": "Inbox limit updated successfully",
"ERROR_MESSAGE": "Failed to update inbox limit"
},
"DELETE": {
"SUCCESS_MESSAGE": "Inbox limit deleted successfully",
"ERROR_MESSAGE": "Failed to delete inbox limit"
}
} }
}, },
"FORM": { "FORM": {

View File

@ -1,6 +1,7 @@
{ {
"REGISTER": { "REGISTER": {
"TRY_WOOT": "Create an account", "TRY_WOOT": "Create an account",
"GET_STARTED": "Get started with Chatwoot",
"TITLE": "Register", "TITLE": "Register",
"TESTIMONIAL_HEADER": "All it takes is one step to move forward", "TESTIMONIAL_HEADER": "All it takes is one step to move forward",
"TESTIMONIAL_CONTENT": "You're one step away from engaging your customers, retaining them and finding new ones.", "TESTIMONIAL_CONTENT": "You're one step away from engaging your customers, retaining them and finding new ones.",

View File

@ -5,7 +5,12 @@
"ADD_ACTION_LONG": "Create a new SLA Policy", "ADD_ACTION_LONG": "Create a new SLA Policy",
"DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.", "DESCRIPTION": "Service Level Agreements (SLAs) are contracts that define clear expectations between your team and customers. They establish standards for response and resolution times, creating a framework for accountability and ensures a consistent, high-quality experience.",
"LEARN_MORE": "Learn more about SLA", "LEARN_MORE": "Learn more about SLA",
"COUNT": "{n} SLA | {n} SLAs",
"LOADING": "Fetching SLAs", "LOADING": "Fetching SLAs",
"SEARCH_PLACEHOLDER": "Search SLA...",
"SEARCH": {
"NO_RESULTS": "No SLA found matching your search"
},
"PAYWALL": { "PAYWALL": {
"TITLE": "Upgrade to create SLAs", "TITLE": "Upgrade to create SLAs",
"AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.", "AVAILABLE_ON": "The SLA feature is only available in the Business and Enterprise plans.",
@ -20,14 +25,18 @@
}, },
"LIST": { "LIST": {
"404": "There are no SLAs available in this account.", "404": "There are no SLAs available in this account.",
"TABLE_HEADER": {
"SLA": "SLA",
"BUSINESS_HOURS": "Business hours"
},
"EMPTY": { "EMPTY": {
"TITLE_1": "Enterprise P0", "TITLE_1": "Enterprise P0",
"DESC_1": "Issues raised by enterprise customers, that require immediate attention.", "DESC_1": "Issues raised by enterprise customers, that require immediate attention.",
"TITLE_2": "Enterprise P1", "TITLE_2": "Enterprise P1",
"DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly." "DESC_2": "Issues raised by enterprise customers, that needs to be acknowledged quickly."
}, },
"BUSINESS_HOURS_ON": "Business hours on", "BUSINESS_HOURS_ON": "Turned on",
"BUSINESS_HOURS_OFF": "Business hours off", "BUSINESS_HOURS_OFF": "Turned off",
"RESPONSE_TYPES": { "RESPONSE_TYPES": {
"FRT": "First response time threshold", "FRT": "First response time threshold",
"NRT": "Next response time threshold", "NRT": "Next response time threshold",

View File

@ -0,0 +1,72 @@
{
"SNOOZE_PARSER": {
"UNITS": {
"MINUTE": "minute",
"MINUTES": "minutes",
"HOUR": "hour",
"HOURS": "hours",
"DAY": "day",
"DAYS": "days",
"WEEK": "week",
"WEEKS": "weeks",
"MONTH": "month",
"MONTHS": "months",
"YEAR": "year",
"YEARS": "years"
},
"HALF": "half",
"NEXT": "next",
"THIS": "this",
"AT": "at",
"IN": "in",
"FROM_NOW": "from now",
"NEXT_YEAR": "next year",
"MERIDIEM": {
"AM": "am",
"PM": "pm"
},
"RELATIVE": {
"TOMORROW": "tomorrow",
"DAY_AFTER_TOMORROW": "day after tomorrow",
"NEXT_WEEK": "next week",
"NEXT_MONTH": "next month",
"THIS_WEEKEND": "this weekend",
"NEXT_WEEKEND": "next weekend"
},
"TIME_OF_DAY": {
"MORNING": "morning",
"AFTERNOON": "afternoon",
"EVENING": "evening",
"NIGHT": "night",
"NOON": "noon",
"MIDNIGHT": "midnight"
},
"WORD_NUMBERS": {
"ONE": "one",
"TWO": "two",
"THREE": "three",
"FOUR": "four",
"FIVE": "five",
"SIX": "six",
"SEVEN": "seven",
"EIGHT": "eight",
"NINE": "nine",
"TEN": "ten",
"TWELVE": "twelve",
"FIFTEEN": "fifteen",
"TWENTY": "twenty",
"THIRTY": "thirty"
},
"ORDINALS": {
"FIRST": "first",
"SECOND": "second",
"THIRD": "third",
"FOURTH": "fourth",
"FIFTH": "fifth"
},
"OF": "of",
"AFTER": "after",
"WEEK": "week",
"DAY": "day"
}
}

View File

@ -5,6 +5,9 @@
"LOADING": "Fetching teams", "LOADING": "Fetching teams",
"DESCRIPTION": "Teams allow you to organize agents into groups based on their responsibilities. An agent can belong to multiple teams. When working collaboratively, you can assign conversations to specific teams.", "DESCRIPTION": "Teams allow you to organize agents into groups based on their responsibilities. An agent can belong to multiple teams. When working collaboratively, you can assign conversations to specific teams.",
"LEARN_MORE": "Learn more about teams", "LEARN_MORE": "Learn more about teams",
"COUNT": "{n} team | {n} teams",
"SEARCH_PLACEHOLDER": "Search teams...",
"NO_RESULTS": "No teams found matching your search",
"LIST": { "LIST": {
"404": "There are no teams created on this account.", "404": "There are no teams created on this account.",
"EDIT_TEAM": "Edit team", "EDIT_TEAM": "Edit team",
@ -64,8 +67,8 @@
"ERROR_MESSAGE": "Couldn't save the team details. Try again." "ERROR_MESSAGE": "Couldn't save the team details. Try again."
}, },
"AGENTS": { "AGENTS": {
"AGENT": "AGENT", "AGENT": "Agent",
"EMAIL": "EMAIL", "EMAIL": "Email",
"BUTTON_TEXT": "Add agents", "BUTTON_TEXT": "Add agents",
"ADD_AGENTS": "Adding Agents to your Team...", "ADD_AGENTS": "Adding Agents to your Team...",
"SELECT": "select", "SELECT": "select",

View File

@ -4,6 +4,9 @@
"LOADING_EDITOR": "Loading editor...", "LOADING_EDITOR": "Loading editor...",
"DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.", "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
"LEARN_MORE": "Learn about agent bots", "LEARN_MORE": "Learn about agent bots",
"COUNT": "{n} bot | {n} bots",
"SEARCH_PLACEHOLDER": "Search bots...",
"NO_RESULTS": "No bots found matching your search",
"GLOBAL_BOT": "System bot", "GLOBAL_BOT": "System bot",
"GLOBAL_BOT_BADGE": "System", "GLOBAL_BOT_BADGE": "System",
"AVATAR": { "AVATAR": {
@ -34,7 +37,8 @@
"LOADING": "Fetching bots...", "LOADING": "Fetching bots...",
"TABLE_HEADER": { "TABLE_HEADER": {
"DETAILS": "Bot Details", "DETAILS": "Bot Details",
"URL": "Webhook URL" "URL": "Webhook URL",
"ACTIONS": "Действия"
} }
}, },
"DELETE": { "DELETE": {

View File

@ -9,6 +9,7 @@
"ADMINISTRATOR": "Администратор", "ADMINISTRATOR": "Администратор",
"AGENT": "Агент" "AGENT": "Агент"
}, },
"COUNT": "{n} agent | {n} agents",
"LIST": { "LIST": {
"404": "Няма асоцирани агенти към този акаунт", "404": "Няма асоцирани агенти към този акаунт",
"TITLE": "Управлявайте агентите в екипа си", "TITLE": "Управлявайте агентите в екипа си",
@ -96,6 +97,8 @@
"ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно" "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
} }
}, },
"SEARCH_PLACEHOLDER": "Търсете агенти...",
"NO_RESULTS": "No agents found matching your search",
"SEARCH": { "SEARCH": {
"NO_RESULTS": "Няма намерени резултати." "NO_RESULTS": "Няма намерени резултати."
}, },

View File

@ -5,6 +5,9 @@
"LOADING": "Fetching custom attributes", "LOADING": "Fetching custom attributes",
"DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.", "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
"LEARN_MORE": "Learn more about custom attributes", "LEARN_MORE": "Learn more about custom attributes",
"COUNT": "{n} attribute | {n} attributes",
"SEARCH_PLACEHOLDER": "Търсене на атрибути...",
"NO_RESULTS": "No attributes found matching your search",
"ATTRIBUTE_MODELS": { "ATTRIBUTE_MODELS": {
"CONVERSATION": "Разговор", "CONVERSATION": "Разговор",
"CONTACT": "Contact" "CONTACT": "Contact"
@ -63,6 +66,10 @@
}, },
"ENABLE_REGEX": { "ENABLE_REGEX": {
"LABEL": "Enable regex validation" "LABEL": "Enable regex validation"
},
"BADGES": {
"PRE_CHAT": "Pre-chat",
"RESOLUTION": "Resolution"
} }
}, },
"API": { "API": {

View File

@ -3,8 +3,11 @@
"HEADER": "Автоматизация", "HEADER": "Автоматизация",
"DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.", "DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.",
"LEARN_MORE": "Learn more about automation", "LEARN_MORE": "Learn more about automation",
"HEADER_BTN_TXT": "Добавяне правило за автоматизация", "COUNT": "{n} automation | {n} automations",
"HEADER_BTN_TXT": "Create Automation",
"LOADING": "Fetching automation rules", "LOADING": "Fetching automation rules",
"SEARCH_PLACEHOLDER": "Search automation rules...",
"NO_RESULTS": "No automation rules found matching your search",
"ADD": { "ADD": {
"TITLE": "Добавяне правило за автоматизация", "TITLE": "Добавяне правило за автоматизация",
"SUBMIT": "Създаване", "SUBMIT": "Създаване",
@ -42,9 +45,9 @@
"LIST": { "LIST": {
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "Име", "NAME": "Име",
"DESCRIPTION": "Описание",
"ACTIVE": "Активен", "ACTIVE": "Активен",
"CREATED_ON": "Created on" "CREATED_ON": "Created on",
"ACTIONS": "Действия"
}, },
"404": "No automation rules found" "404": "No automation rules found"
}, },
@ -150,7 +153,8 @@
"ADD_PRIVATE_NOTE": "Add a Private Note", "ADD_PRIVATE_NOTE": "Add a Private Note",
"CHANGE_PRIORITY": "Change Priority", "CHANGE_PRIORITY": "Change Priority",
"ADD_SLA": "Add SLA", "ADD_SLA": "Add SLA",
"OPEN_CONVERSATION": "Open conversation" "OPEN_CONVERSATION": "Open conversation",
"PENDING_CONVERSATION": "Mark conversation as pending"
}, },
"MESSAGE_TYPES": { "MESSAGE_TYPES": {
"INCOMING": "Incoming Message", "INCOMING": "Incoming Message",

View File

@ -22,6 +22,10 @@
"UPDATE_SUCCESFUL": "Conversation status updated successfully.", "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
"UPDATE_FAILED": "Failed to update conversations. Please try again." "UPDATE_FAILED": "Failed to update conversations. Please try again."
}, },
"RESOLVE": {
"ALL_MISSING_ATTRIBUTES": "Cannot resolve conversations due to missing required attributes",
"PARTIAL_SUCCESS": "Some conversations need required attributes before resolving and were skipped"
},
"LABELS": { "LABELS": {
"ASSIGN_LABELS": "Assign labels", "ASSIGN_LABELS": "Assign labels",
"NO_LABELS_FOUND": "Няма намерени етикети", "NO_LABELS_FOUND": "Няма намерени етикети",

View File

@ -3,8 +3,11 @@
"HEADER": "Готови отговори", "HEADER": "Готови отговори",
"LEARN_MORE": "Learn more about canned responses", "LEARN_MORE": "Learn more about canned responses",
"DESCRIPTION": "Canned Responses are pre-written reply templates that help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a canned response during a conversation. ", "DESCRIPTION": "Canned Responses are pre-written reply templates that help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a canned response during a conversation. ",
"COUNT": "{n} canned response | {n} canned responses",
"HEADER_BTN_TXT": "Add canned response", "HEADER_BTN_TXT": "Add canned response",
"LOADING": "Fetching canned responses...", "LOADING": "Fetching canned responses...",
"SEARCH_PLACEHOLDER": "Search canned responses...",
"NO_RESULTS": "No canned responses found matching your search",
"SEARCH_404": "Няма резултати отговарящи на тази заявка.", "SEARCH_404": "Няма резултати отговарящи на тази заявка.",
"LIST": { "LIST": {
"404": "Няма налични готови отговори в този акаунт.", "404": "Няма налични готови отговори в този акаунт.",

View File

@ -76,6 +76,9 @@
}, },
"waiting_since_desc": { "waiting_since_desc": {
"TEXT": "Pending Response: Shortest first" "TEXT": "Pending Response: Shortest first"
},
"priority_desc_created_at_asc": {
"TEXT": "Priority: Highest first, Created: Oldest first"
} }
}, },
"ATTACHMENTS": { "ATTACHMENTS": {

View File

@ -457,6 +457,9 @@
"INSTAGRAM": { "INSTAGRAM": {
"PLACEHOLDER": "Add Instagram" "PLACEHOLDER": "Add Instagram"
}, },
"TELEGRAM": {
"PLACEHOLDER": "Add Telegram"
},
"TIKTOK": { "TIKTOK": {
"PLACEHOLDER": "Add TikTok" "PLACEHOLDER": "Add TikTok"
}, },
@ -573,7 +576,8 @@
"SEARCH_EMPTY_STATE_TITLE": "Няма контакти отговарящи на търсенети ви 🔍", "SEARCH_EMPTY_STATE_TITLE": "Няма контакти отговарящи на търсенети ви 🔍",
"LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋", "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
"ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙" "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
} },
"LOAD_MORE": "Load more"
}, },
"CONTACTS_BULK_ACTIONS": { "CONTACTS_BULK_ACTIONS": {
"ASSIGN_LABELS": "Assign Labels", "ASSIGN_LABELS": "Assign Labels",
@ -607,7 +611,7 @@
"NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.", "NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.",
"CONTACT_SELECTOR": { "CONTACT_SELECTOR": {
"LABEL": "До:", "LABEL": "До:",
"TAG_INPUT_PLACEHOLDER": "Search for a contact with name, email or phone number", "TAG_INPUT_PLACEHOLDER": "Enter at least 2 characters to search by name, email, or phone number",
"CONTACT_CREATING": "Creating contact..." "CONTACT_CREATING": "Creating contact..."
}, },
"INBOX_SELECTOR": { "INBOX_SELECTOR": {
@ -618,9 +622,9 @@
"SUBJECT_LABEL": "Тема :", "SUBJECT_LABEL": "Тема :",
"SUBJECT_PLACEHOLDER": "Enter your email subject here", "SUBJECT_PLACEHOLDER": "Enter your email subject here",
"CC_LABEL": "Cc:", "CC_LABEL": "Cc:",
"CC_PLACEHOLDER": "Search for a contact with their email address", "CC_PLACEHOLDER": "Enter at least 2 characters to search by email",
"BCC_LABEL": "Bcc:", "BCC_LABEL": "Bcc:",
"BCC_PLACEHOLDER": "Search for a contact with their email address", "BCC_PLACEHOLDER": "Enter at least 2 characters to search by email",
"BCC_BUTTON": "Bcc" "BCC_BUTTON": "Bcc"
}, },
"MESSAGE_EDITOR": { "MESSAGE_EDITOR": {

View File

@ -61,6 +61,7 @@
"UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.", "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
"UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.", "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
"UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.", "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
"UNSUPPORTED_MESSAGE_TIKTOK": "This message is unsupported. You can view this message on the TikTok app.",
"SUCCESS_DELETE_MESSAGE": "Message deleted successfully", "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
"FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again", "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
"NO_RESPONSE": "No response", "NO_RESPONSE": "No response",
@ -173,6 +174,10 @@
"SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}", "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
"FAILED": "Couldn't assign label. Please try again." "FAILED": "Couldn't assign label. Please try again."
}, },
"LABEL_REMOVAL": {
"SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
"FAILED": "Couldn't remove label. Please try again."
},
"TEAM_ASSIGNMENT": { "TEAM_ASSIGNMENT": {
"SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}", "SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}",
"FAILED": "Couldn't assign team. Please try again." "FAILED": "Couldn't assign team. Please try again."
@ -185,7 +190,11 @@
"DISABLE_SIGN_TOOLTIP": "Disable signature", "DISABLE_SIGN_TOOLTIP": "Disable signature",
"MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.", "MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
"PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents", "PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents",
"MESSAGING_RESTRICTED": "You cannot reply to this conversation",
"MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
"MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.", "MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
"COPILOT_MSG_INPUT": "Give copilot additional prompts, or ask anything else... Press enter to send follow-up",
"CLICK_HERE": "Click here to update", "CLICK_HERE": "Click here to update",
"WHATSAPP_TEMPLATES": "Whatsapp Templates" "WHATSAPP_TEMPLATES": "Whatsapp Templates"
}, },
@ -205,7 +214,7 @@
"DRAG_DROP": "Drag and drop here to attach", "DRAG_DROP": "Drag and drop here to attach",
"START_AUDIO_RECORDING": "Start audio recording", "START_AUDIO_RECORDING": "Start audio recording",
"STOP_AUDIO_RECORDING": "Stop audio recording", "STOP_AUDIO_RECORDING": "Stop audio recording",
"": "", "COPILOT_THINKING": "Copilot is thinking",
"EMAIL_HEAD": { "EMAIL_HEAD": {
"TO": "TO", "TO": "TO",
"ADD_BCC": "Add bcc", "ADD_BCC": "Add bcc",
@ -247,9 +256,12 @@
"SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully", "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
"FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again", "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit", "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"FILE_TYPE_NOT_SUPPORTED": "This {fileName} file type is not supported in this conversation",
"MESSAGE_ERROR": "Unable to send this message, please try again later", "MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:", "SENT_BY": "Sent by:",
"BOT": "Бот", "BOT": "Бот",
"NATIVE_APP": "Native app",
"NATIVE_APP_ADVISORY": "This message was sent from the native app. Reply from Chatwoot to maintain the message window.",
"SEND_FAILED": "Couldn't send message! Try again", "SEND_FAILED": "Couldn't send message! Try again",
"TRY_AGAIN": "retry", "TRY_AGAIN": "retry",
"ASSIGNMENT": { "ASSIGNMENT": {
@ -294,6 +306,7 @@
"CANCEL": "Отмени", "CANCEL": "Отмени",
"SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully", "SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
"SEND_EMAIL_ERROR": "There was an error, please try again", "SEND_EMAIL_ERROR": "There was an error, please try again",
"SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
"FORM": { "FORM": {
"SEND_TO_CONTACT": "Send the transcript to the customer", "SEND_TO_CONTACT": "Send the transcript to the customer",
"SEND_TO_AGENT": "Send the transcript to the assigned agent", "SEND_TO_AGENT": "Send the transcript to the assigned agent",

View File

@ -3,8 +3,11 @@
"HEADER": "Custom Roles", "HEADER": "Custom Roles",
"LEARN_MORE": "Learn more about custom roles", "LEARN_MORE": "Learn more about custom roles",
"DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.", "DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
"COUNT": "{n} custom role | {n} custom roles",
"HEADER_BTN_TXT": "Add custom role", "HEADER_BTN_TXT": "Add custom role",
"LOADING": "Fetching custom roles...", "LOADING": "Fetching custom roles...",
"SEARCH_PLACEHOLDER": "Search custom roles...",
"NO_RESULTS": "No custom roles found matching your search",
"SEARCH_404": "Няма резултати отговарящи на тази заявка.", "SEARCH_404": "Няма резултати отговарящи на тази заявка.",
"PAYWALL": { "PAYWALL": {
"TITLE": "Upgrade to create custom roles", "TITLE": "Upgrade to create custom roles",

View File

@ -1,5 +1,8 @@
{ {
"DATE_PICKER": { "DATE_PICKER": {
"PREVIOUS_PERIOD": "Previous period",
"NEXT_PERIOD": "Next period",
"WEEK_NUMBER": "Week #{weekNumber}",
"APPLY_BUTTON": "Apply", "APPLY_BUTTON": "Apply",
"CLEAR_BUTTON": "Clear", "CLEAR_BUTTON": "Clear",
"DATE_RANGE_INPUT": { "DATE_RANGE_INPUT": {
@ -13,6 +16,8 @@
"LAST_3_MONTHS": "Last 3 months", "LAST_3_MONTHS": "Last 3 months",
"LAST_6_MONTHS": "Last 6 months", "LAST_6_MONTHS": "Last 6 months",
"LAST_YEAR": "Last year", "LAST_YEAR": "Last year",
"THIS_WEEK": "This week",
"MONTH_TO_DATE": "This month",
"CUSTOM_RANGE": "Custom date range" "CUSTOM_RANGE": "Custom date range"
} }
} }

View File

@ -7,6 +7,13 @@
}, },
"CLOSE": "Close", "CLOSE": "Close",
"BETA": "Beta", "BETA": "Beta",
"BETA_DESCRIPTION": "This feature is in beta and may change as we improve it." "BETA_DESCRIPTION": "This feature is in beta and may change as we improve it.",
"ACCEPT": "Accept",
"DISCARD": "Discard",
"PREFERRED": "Preferred"
},
"CHOICE_TOGGLE": {
"YES": "Yes",
"NO": "No"
} }
} }

View File

@ -182,6 +182,7 @@
}, },
"COMMAND_BAR": { "COMMAND_BAR": {
"SEARCH_PLACEHOLDER": "Search or jump to", "SEARCH_PLACEHOLDER": "Search or jump to",
"SNOOZE_PLACEHOLDER": "Type a time e.g. tomorrow, 2 hours, next friday, jan 15...",
"SECTIONS": { "SECTIONS": {
"GENERAL": "General", "GENERAL": "General",
"REPORTS": "Reports", "REPORTS": "Reports",

View File

@ -374,6 +374,16 @@
"ERROR_MESSAGE": "Error while deleting article" "ERROR_MESSAGE": "Error while deleting article"
} }
}, },
"REORDER_ARTICLE": {
"API": {
"ERROR_MESSAGE": "Unable to reorder articles. Please try again."
}
},
"REORDER_CATEGORY": {
"API": {
"ERROR_MESSAGE": "Unable to reorder categories. Please try again."
}
},
"CREATE_ARTICLE": { "CREATE_ARTICLE": {
"ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings" "ERROR_MESSAGE": "Please add the article heading and content then only you can update the settings"
}, },

View File

@ -3,6 +3,9 @@
"HEADER": "Inboxes", "HEADER": "Inboxes",
"DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.", "DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
"LEARN_MORE": "Learn more about inboxes", "LEARN_MORE": "Learn more about inboxes",
"COUNT": "{n} inbox | {n} inboxes",
"SEARCH_PLACEHOLDER": "Search inboxes...",
"NO_RESULTS": "No inboxes found matching your search",
"RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.", "RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
"CLICK_TO_RECONNECT": "Click here to reconnect.", "CLICK_TO_RECONNECT": "Click here to reconnect.",
"WHATSAPP_REGISTRATION_INCOMPLETE": "Your WhatsApp Business registration isnt complete. Please check your display name status in Meta Business Manager before reconnecting.", "WHATSAPP_REGISTRATION_INCOMPLETE": "Your WhatsApp Business registration isnt complete. Please check your display name status in Meta Business Manager before reconnecting.",
@ -575,7 +578,7 @@
"SUBTITLE": "Use only the configured business name as the sender name in the email header." "SUBTITLE": "Use only the configured business name as the sender name in the email header."
}, },
"BUSINESS_NAME": { "BUSINESS_NAME": {
"BUTTON_TEXT": "+ Configure your business name", "BUTTON_TEXT": "Configure your business name",
"PLACEHOLDER": "Enter your business name", "PLACEHOLDER": "Enter your business name",
"SAVE_BUTTON_TEXT": "Save" "SAVE_BUTTON_TEXT": "Save"
} }
@ -589,8 +592,10 @@
"DISABLED": "Изключен" "DISABLED": "Изключен"
}, },
"LOCK_TO_SINGLE_CONVERSATION": { "LOCK_TO_SINGLE_CONVERSATION": {
"ENABLED": "Включен", "ENABLED": "Reopen same conversation",
"DISABLED": "Изключен" "DISABLED": "Create new conversations",
"ENABLED_DESCRIPTION": "When a contact messages again, the previous conversation will be reopened.",
"DISABLED_DESCRIPTION": "A new conversation will be created each time after the previous one is resolved."
}, },
"ENABLE_HMAC": { "ENABLE_HMAC": {
"LABEL": "Enable" "LABEL": "Enable"
@ -625,6 +630,8 @@
"ACCOUNT_HEALTH": "Account Health", "ACCOUNT_HEALTH": "Account Health",
"CSAT": "CSAT" "CSAT": "CSAT"
}, },
"CHANNEL_PREFERENCES": "Channel Preferences",
"WIDGET_FEATURES": "Widget features",
"ACCOUNT_HEALTH": { "ACCOUNT_HEALTH": {
"TITLE": "Manage your WhatsApp account", "TITLE": "Manage your WhatsApp account",
"DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed", "DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed",
@ -708,8 +715,8 @@
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name", "SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email", "ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.", "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
"LOCK_TO_SINGLE_CONVERSATION": "Lock to single conversation", "LOCK_TO_SINGLE_CONVERSATION": "Conversation Routing",
"LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Enable or disable multiple conversations for the same contact in this inbox", "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Configure conversation creation for existing contacts",
"INBOX_UPDATE_TITLE": "Inbox Settings", "INBOX_UPDATE_TITLE": "Inbox Settings",
"INBOX_UPDATE_SUB_TEXT": "Update your inbox settings", "INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
"AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.", "AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",
@ -758,6 +765,7 @@
"LABEL": "Help Center", "LABEL": "Help Center",
"PLACEHOLDER": "Select Help Center", "PLACEHOLDER": "Select Help Center",
"SELECT_PLACEHOLDER": "Select Help Center", "SELECT_PLACEHOLDER": "Select Help Center",
"NONE": "None",
"REMOVE": "Remove Help Center", "REMOVE": "Remove Help Center",
"SUB_TEXT": "Attach a Help Center with the inbox" "SUB_TEXT": "Attach a Help Center with the inbox"
}, },
@ -766,6 +774,53 @@
"MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0", "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",
"MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent" "MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Limit the maximum number of conversations from this inbox that can be auto assigned to an agent"
}, },
"ASSIGNMENT": {
"TITLE": "Conversation Assignment",
"DESCRIPTION": "Automatically assign incoming conversations to available agents based on assignment policies",
"ENABLE_AUTO_ASSIGNMENT": "Enable automatic conversation assignment",
"DEFAULT_RULES_TITLE": "Default assignment rules",
"DEFAULT_RULES_DESCRIPTION": "Using the default assignment behavior for all conversations",
"DEFAULT_RULE_1": "Earliest created conversations first",
"DEFAULT_RULE_2": "Round robin distribution",
"CUSTOMIZE_WITH_POLICY": "Customize with assignment policy",
"USING_POLICY": "Using custom assignment policy for this inbox",
"CUSTOMIZE_POLICY": "Customize with assignment policy",
"DELETE_POLICY": "Delete policy",
"POLICY_LABEL": "Assignment policy",
"ASSIGNMENT_ORDER_LABEL": "Assignment Order",
"ASSIGNMENT_METHOD_LABEL": "Assignment Method",
"POLICY_STATUS": {
"ACTIVE": "Активен",
"INACTIVE": "Inactive"
},
"PRIORITY": {
"EARLIEST_CREATED": "Earliest created",
"LONGEST_WAITING": "Longest waiting"
},
"METHOD": {
"ROUND_ROBIN": "Round robin",
"BALANCED": "Balanced assignment"
},
"UPGRADE_PROMPT": "Custom assignment policies are available on the Business plan",
"UPGRADE_TO_BUSINESS": "Upgrade to Business",
"DEFAULT_POLICY_LINKED": "Default policy linked",
"DEFAULT_POLICY_DESCRIPTION": "Link a custom assignment policy to customize how conversations are assigned to agents in this inbox.",
"LINK_EXISTING_POLICY": "Link existing policy",
"CREATE_NEW_POLICY": "Create new policy",
"NO_POLICIES": "No assignment policies found",
"VIEW_ALL_POLICIES": "View all policies",
"CURRENT_BEHAVIOR": "Currently using default assignment behavior:",
"LINK_SUCCESS": "Assignment policy linked successfully",
"LINK_ERROR": "Failed to link assignment policy"
},
"ASSIGNMENT_POLICY": {
"DELETE_CONFIRM_TITLE": "Delete assignment policy?",
"DELETE_CONFIRM_MESSAGE": "Are you sure you want to remove this assignment policy from this inbox? The inbox will revert to default assignment rules.",
"CANCEL": "Отмени",
"CONFIRM_DELETE": "Изтрий",
"DELETE_SUCCESS": "Assignment policy removed successfully",
"DELETE_ERROR": "Failed to remove assignment policy"
},
"FACEBOOK_REAUTHORIZE": { "FACEBOOK_REAUTHORIZE": {
"TITLE": "Reauthorize", "TITLE": "Reauthorize",
"SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services", "SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",
@ -837,6 +892,20 @@
"CONFIRM": "Create new template", "CONFIRM": "Create new template",
"CANCEL": "Go back" "CANCEL": "Go back"
}, },
"UTILITY_ANALYZER": {
"ACTION": "Check utility fit",
"HELPER_NOTE": "Check this message before submission to improve Utility fit. The system creates a dedicated CSAT template with buttons for reporting and submits it as Utility; Meta may still reclassify it as Marketing based on content.",
"RESULT_LABEL": "Meta category prediction",
"GUIDANCE_NOTE": "This is a guidance check, not a guarantee of Meta approval.",
"SUGGESTION_LABEL": "Suggested utility-safe rewrite",
"APPLY": "Use this rewrite",
"ERROR_MESSAGE": "Couldn't analyze the message. Please try again.",
"CLASSIFICATION": {
"LIKELY_UTILITY": "Likely Utility",
"LIKELY_MARKETING": "Likely Marketing",
"UNCLEAR": "Needs clarification"
}
},
"SURVEY_RULE": { "SURVEY_RULE": {
"LABEL": "Survey rule", "LABEL": "Survey rule",
"DESCRIPTION_PREFIX": "Send the survey if the conversation", "DESCRIPTION_PREFIX": "Send the survey if the conversation",
@ -848,7 +917,7 @@
"SELECT_PLACEHOLDER": "select labels" "SELECT_PLACEHOLDER": "select labels"
}, },
"NOTE": "Note: CSAT surveys are sent only once per conversation", "NOTE": "Note: CSAT surveys are sent only once per conversation",
"WHATSAPP_NOTE": "Note: We will create a template and send it for WhatsApp approval. After being approved, surveys will be sent only once per conversation as per the survey rule.", "WHATSAPP_NOTE": "Note: When you save, the system creates a dedicated CSAT template in WhatsApp (used to capture rating and feedback in reports) and submits it as Utility for approval. Meta may still classify it as Marketing based on content. After approval, surveys are sent only once per conversation as per the survey rule.",
"API": { "API": {
"SUCCESS_MESSAGE": "CSAT settings updated successfully", "SUCCESS_MESSAGE": "CSAT settings updated successfully",
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later." "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
@ -864,9 +933,11 @@
"UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors", "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
"TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.", "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
"DAY": { "DAY": {
"DAY": "Day",
"AVAILABILITY": "Availability",
"HOURS": "Hours",
"ENABLE": "Enable availability for this day", "ENABLE": "Enable availability for this day",
"UNAVAILABLE": "Unavailable", "UNAVAILABLE": "Unavailable",
"HOURS": "hours",
"VALIDATION_ERROR": "Starting time should be before closing time.", "VALIDATION_ERROR": "Starting time should be before closing time.",
"CHOOSE": "Choose" "CHOOSE": "Choose"
}, },
@ -973,11 +1044,12 @@
"IN_A_DAY": "In a day" "IN_A_DAY": "In a day"
}, },
"WIDGET_COLOR_LABEL": "Widget Color", "WIDGET_COLOR_LABEL": "Widget Color",
"WIDGET_BUBBLE_POSITION_LABEL": "Widget Bubble Position", "WIDGET_BUBBLE": "Bubble",
"WIDGET_BUBBLE_TYPE_LABEL": "Widget Bubble Type", "WIDGET_BUBBLE_POSITION_LABEL": "Position:",
"WIDGET_BUBBLE_TYPE_LABEL": "Тип:",
"WIDGET_BUBBLE_LAUNCHER_TITLE": { "WIDGET_BUBBLE_LAUNCHER_TITLE": {
"DEFAULT": "Чатете с нас", "DEFAULT": "Чатете с нас",
"LABEL": "Widget Bubble Launcher Title", "LABEL": "Launcher Title",
"PLACE_HOLDER": "Чатете с нас" "PLACE_HOLDER": "Чатете с нас"
}, },
"UPDATE": { "UPDATE": {
@ -1002,7 +1074,7 @@
}, },
"WIDGET_SCREEN": { "WIDGET_SCREEN": {
"DEFAULT": "Default", "DEFAULT": "Default",
"CHAT": "Chat" "CHAT": "Chat mode"
}, },
"REPLY_TIME": { "REPLY_TIME": {
"IN_A_FEW_MINUTES": "Обикновено отговаряме до няколко минути", "IN_A_FEW_MINUTES": "Обикновено отговаряме до няколко минути",

View File

@ -3,6 +3,9 @@
"FETCHING": "Fetching Integrations", "FETCHING": "Fetching Integrations",
"NO_HOOK_CONFIGURED": "There are no {integrationId} integrations configured in this account.", "NO_HOOK_CONFIGURED": "There are no {integrationId} integrations configured in this account.",
"HEADER": "Applications", "HEADER": "Applications",
"COUNT": "{n} integration | {n} integrations",
"SEARCH_PLACEHOLDER": "Search...",
"NO_RESULTS": "No results found matching your search",
"STATUS": { "STATUS": {
"ENABLED": "Включен", "ENABLED": "Включен",
"DISABLED": "Изключен" "DISABLED": "Изключен"
@ -31,6 +34,7 @@
"LIST": { "LIST": {
"FETCHING": "Fetching integration hooks", "FETCHING": "Fetching integration hooks",
"INBOX": "Входяща кутия", "INBOX": "Входяща кутия",
"ACTIONS": "Действия",
"DELETE": { "DELETE": {
"BUTTON_TEXT": "Изтрий" "BUTTON_TEXT": "Изтрий"
} }

View File

@ -1,6 +1,7 @@
{ {
"INTEGRATION_SETTINGS": { "INTEGRATION_SETTINGS": {
"SHOPIFY": { "SHOPIFY": {
"HEADER": "Shopify",
"DELETE": { "DELETE": {
"TITLE": "Delete Shopify Integration", "TITLE": "Delete Shopify Integration",
"MESSAGE": "Are you sure you want to delete the Shopify integration?" "MESSAGE": "Are you sure you want to delete the Shopify integration?"
@ -19,6 +20,8 @@
"DESCRIPTION": "Chatwoot integrates with multiple tools and services to improve your team's efficiency. Explore the list below to configure your favorite apps.", "DESCRIPTION": "Chatwoot integrates with multiple tools and services to improve your team's efficiency. Explore the list below to configure your favorite apps.",
"LEARN_MORE": "Learn more about integrations", "LEARN_MORE": "Learn more about integrations",
"LOADING": "Fetching integrations", "LOADING": "Fetching integrations",
"SEARCH_PLACEHOLDER": "Search integrations...",
"NO_RESULTS": "No integrations found matching your search",
"CAPTAIN": { "CAPTAIN": {
"DISABLED": "Captain is not enabled on your account.", "DISABLED": "Captain is not enabled on your account.",
"CLICK_HERE_TO_CONFIGURE": "Click here to configure", "CLICK_HERE_TO_CONFIGURE": "Click here to configure",
@ -28,6 +31,17 @@
"WEBHOOK": { "WEBHOOK": {
"SUBSCRIBED_EVENTS": "Subscribed Events", "SUBSCRIBED_EVENTS": "Subscribed Events",
"LEARN_MORE": "Learn more about webhooks", "LEARN_MORE": "Learn more about webhooks",
"SECRET": {
"LABEL": "Secret",
"COPY": "Copy secret to clipboard",
"COPY_SUCCESS": "Secret copied to clipboard",
"TOGGLE": "Toggle secret visibility",
"CREATED_DESC": "Your webhook has been created. Use the secret below to verify webhook signatures. Please copy it now — you can also find it later in the webhook edit form.",
"DONE": "Done"
},
"COUNT": "{n} webhook | {n} webhooks",
"SEARCH_PLACEHOLDER": "Search webhooks...",
"NO_RESULTS": "No webhooks found matching your search",
"FORM": { "FORM": {
"CANCEL": "Отмени", "CANCEL": "Отмени",
"DESC": "Webhook events provide you the realtime information about what's happening in your Chatwoot account. Please enter a valid URL to configure a callback.", "DESC": "Webhook events provide you the realtime information about what's happening in your Chatwoot account. Please enter a valid URL to configure a callback.",
@ -104,6 +118,7 @@
} }
}, },
"SLACK": { "SLACK": {
"HEADER": "Slack",
"DELETE": "Изтрий", "DELETE": "Изтрий",
"DELETE_CONFIRMATION": { "DELETE_CONFIRMATION": {
"TITLE": "Delete the integration", "TITLE": "Delete the integration",
@ -145,7 +160,29 @@
"EXPAND": "Expand", "EXPAND": "Expand",
"MAKE_FRIENDLY": "Change message tone to friendly", "MAKE_FRIENDLY": "Change message tone to friendly",
"MAKE_FORMAL": "Use formal tone", "MAKE_FORMAL": "Use formal tone",
"SIMPLIFY": "Simplify" "SIMPLIFY": "Simplify",
"CONFIDENT": "Use confident tone",
"PROFESSIONAL": "Use professional tone",
"CASUAL": "Use casual tone",
"STRAIGHTFORWARD": "Use straightforward tone"
},
"REPLY_OPTIONS": {
"IMPROVE_REPLY": "Improve reply",
"IMPROVE_REPLY_SELECTION": "Improve the selection",
"CHANGE_TONE": {
"TITLE": "Change tone",
"OPTIONS": {
"PROFESSIONAL": "Professional",
"CASUAL": "Casual",
"STRAIGHTFORWARD": "Straightforward",
"CONFIDENT": "Confident",
"FRIENDLY": "Friendly"
}
},
"GRAMMAR": "Fix grammar & spelling",
"SUGGESTION": "Suggest a reply",
"SUMMARIZE": "Summarize the conversation",
"ASK_COPILOT": "Ask Copilot"
}, },
"ASSISTANCE_MODAL": { "ASSISTANCE_MODAL": {
"DRAFT_TITLE": "Draft content", "DRAFT_TITLE": "Draft content",
@ -201,12 +238,16 @@
"SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>", "SIDEBAR_TXT": "<p><b>Dashboard Apps</b></p><p>Dashboard Apps allow organizations to embed an application inside the Chatwoot dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that inside the dashboard to provide user information, their orders, or their previous payment history.</p><p>When you embed your application using the dashboard in Chatwoot, your application will get the context of the conversation and contact as a window event. Implement a listener for the message event on your page to receive the context.</p><p>To add a new dashboard app, click on the button 'Add a new dashboard app'.</p>",
"DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.", "DESCRIPTION": "Dashboard Apps allow organizations to embed an application inside the dashboard to provide the context for customer support agents. This feature allows you to create an application independently and embed that to provide user information, their orders, or their previous payment history.",
"LEARN_MORE": "Learn more about Dashboard Apps", "LEARN_MORE": "Learn more about Dashboard Apps",
"COUNT": "{n} dashboard app | {n} dashboard apps",
"SEARCH_PLACEHOLDER": "Search dashboard apps...",
"NO_RESULTS": "No dashboard apps found matching your search",
"LIST": { "LIST": {
"404": "There are no dashboard apps configured on this account yet", "404": "There are no dashboard apps configured on this account yet",
"LOADING": "Fetching dashboard apps...", "LOADING": "Fetching dashboard apps...",
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "Име", "NAME": "Име",
"ENDPOINT": "Endpoint" "ENDPOINT": "Endpoint",
"ACTIONS": "Действия"
}, },
"EDIT_TOOLTIP": "Edit app", "EDIT_TOOLTIP": "Edit app",
"DELETE_TOOLTIP": "Delete app" "DELETE_TOOLTIP": "Delete app"
@ -243,6 +284,7 @@
} }
}, },
"LINEAR": { "LINEAR": {
"HEADER": "Linear",
"ADD_OR_LINK_BUTTON": "Create/Link Linear Issue", "ADD_OR_LINK_BUTTON": "Create/Link Linear Issue",
"LOADING": "Fetching linear issues...", "LOADING": "Fetching linear issues...",
"LOADING_ERROR": "There was an error fetching the linear issues, please try again", "LOADING_ERROR": "There was an error fetching the linear issues, please try again",
@ -337,6 +379,7 @@
} }
}, },
"NOTION": { "NOTION": {
"HEADER": "Notion",
"DELETE": { "DELETE": {
"TITLE": "Are you sure you want to delete the Notion integration?", "TITLE": "Are you sure you want to delete the Notion integration?",
"MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.", "MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.",
@ -406,6 +449,7 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime" "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
}, },
"ENTERPRISE_PAYWALL": { "ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "Captain AI is only available in the Enterprise plans.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.", "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade." "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
}, },

View File

@ -5,6 +5,9 @@
"LOADING": "Fetching labels", "LOADING": "Fetching labels",
"DESCRIPTION": "Labels help you categorize and prioritize conversations and leads. You can assign a label to a conversation or contact using the side panel.", "DESCRIPTION": "Labels help you categorize and prioritize conversations and leads. You can assign a label to a conversation or contact using the side panel.",
"LEARN_MORE": "Learn more about labels", "LEARN_MORE": "Learn more about labels",
"COUNT": "{n} label | {n} labels",
"SEARCH_PLACEHOLDER": "Търсене на етикети...",
"NO_RESULTS": "No labels found matching your search",
"SEARCH_404": "Няма резултати отговарящи на тази заявка", "SEARCH_404": "Няма резултати отговарящи на тази заявка",
"LIST": { "LIST": {
"404": "There are no labels available in this account.", "404": "There are no labels available in this account.",
@ -13,7 +16,8 @@
"TABLE_HEADER": { "TABLE_HEADER": {
"NAME": "Име", "NAME": "Име",
"DESCRIPTION": "Описание", "DESCRIPTION": "Описание",
"COLOR": "Color" "COLOR": "Color",
"ACTION": "Действия"
} }
}, },
"FORM": { "FORM": {

View File

@ -3,9 +3,12 @@
"HEADER": "Macros", "HEADER": "Macros",
"DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.", "DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.",
"LEARN_MORE": "Learn more about macros", "LEARN_MORE": "Learn more about macros",
"COUNT": "{n} macro | {n} macros",
"HEADER_BTN_TXT": "Add a new macro", "HEADER_BTN_TXT": "Add a new macro",
"HEADER_BTN_TXT_SAVE": "Save macro", "HEADER_BTN_TXT_SAVE": "Save macro",
"LOADING": "Fetching macros", "LOADING": "Fetching macros",
"SEARCH_PLACEHOLDER": "Search macros...",
"NO_RESULTS": "No macros found matching your search",
"ERROR": "Something went wrong. Please try again", "ERROR": "Something went wrong. Please try again",
"ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.", "ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.",
"ADD": { "ADD": {
@ -29,7 +32,8 @@
"NAME": "Име", "NAME": "Име",
"CREATED BY": "Created by", "CREATED BY": "Created by",
"LAST_UPDATED_BY": "Last updated by", "LAST_UPDATED_BY": "Last updated by",
"VISIBILITY": "Visibility" "VISIBILITY": "Visibility",
"ACTIONS": "Действия"
}, },
"404": "No macros found" "404": "No macros found"
}, },

View File

@ -1,7 +1,7 @@
{ {
"MFA_SETTINGS": { "MFA_SETTINGS": {
"TITLE": "Two-Factor Authentication", "TITLE": "Two-Factor Authentication",
"SUBTITLE": "Secure your account with TOTP-based authentication", "SUBTITLE": "Protect your account from unauthorized access with TOTP-based authentication. This adds an extra layer of security to your account.",
"DESCRIPTION": "Add an extra layer of security to your account using a time-based one-time password (TOTP)", "DESCRIPTION": "Add an extra layer of security to your account using a time-based one-time password (TOTP)",
"STATUS_TITLE": "Authentication Status", "STATUS_TITLE": "Authentication Status",
"STATUS_DESCRIPTION": "Manage your two-factor authentication settings and backup recovery codes", "STATUS_DESCRIPTION": "Manage your two-factor authentication settings and backup recovery codes",

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