feat: load images and audio files with retry (#160)

app/javascript/dashboard/components-next/message/bubbles/Image.vue

@@ -1,7 +1,8 @@
 <script setup>
-import { ref, computed } from 'vue';
+import { ref, computed, onMounted } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useAlert } from 'dashboard/composables';
+import { useLoadWithRetry } from 'dashboard/composables/loadWithRetry';
 import BaseBubble from './Base.vue';
 import Button from 'next/button/Button.vue';
 import Icon from 'next/icon/Icon.vue';
@@ -11,7 +12,6 @@ import { downloadFile } from '@chatwoot/utils';
 
 import GalleryView from 'dashboard/components/widgets/conversation/components/GalleryView.vue';
 
-const emit = defineEmits(['error']);
 const { t } = useI18n();
 
 const { filteredCurrentChatAttachments, attachments } = useMessageContext();
@@ -20,14 +20,18 @@ const attachment = computed(() => {
   return attachments.value[0];
 });
 
-const hasError = ref(false);
+const { isLoaded, hasError, loadWithRetry } = useLoadWithRetry({
+  type: 'image',
+});
+
 const showGallery = ref(false);
 const isDownloading = ref(false);
 
-const handleError = () => {
+onMounted(() => {
-  hasError.value = true;
+  if (attachment.value?.dataUrl) {
-  emit('error');
+    loadWithRetry(attachment.value.dataUrl);
-};
+  }
+});
 
 const downloadAttachment = async () => {
   const { fileType, dataUrl, extension } = attachment.value;
@@ -40,6 +44,10 @@ const downloadAttachment = async () => {
     isDownloading.value = false;
   }
 };
+
+const handleImageError = () => {
+  hasError.value = true;
+};
 </script>
 
 <template>
@@ -54,14 +62,12 @@ const downloadAttachment = async () => {
         {{ $t('COMPONENTS.MEDIA.IMAGE_UNAVAILABLE') }}
       </p>
     </div>
-    <div v-else class="relative group rounded-lg overflow-hidden">
+    <div v-else-if="isLoaded" class="relative group rounded-lg overflow-hidden">
       <img
         class="skip-context-menu"
         :src="attachment.dataUrl"
         :width="attachment.width"
         :height="attachment.height"
-        @click="onClick"
-        @error="handleError"
       />
       <div
         class="inset-0 p-2 pointer-events-none absolute bg-gradient-to-tl from-n-slate-12/30 dark:from-n-slate-1/50 via-transparent to-transparent hidden group-hover:flex"
@@ -86,7 +92,7 @@ const downloadAttachment = async () => {
     v-model:show="showGallery"
     :attachment="useSnakeCase(attachment)"
     :all-attachments="filteredCurrentChatAttachments"
-    @error="handleError"
+    @error="handleImageError"
     @close="() => (showGallery = false)"
   />
 </template>

app/javascript/dashboard/components-next/message/chips/Audio.vue

@@ -6,6 +6,8 @@ import {
   ref,
   getCurrentInstance,
 } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useLoadWithRetry } from 'dashboard/composables/loadWithRetry';
 import Icon from 'next/icon/Icon.vue';
 import { timeStampAppendedURL } from 'dashboard/helper/URLHelper';
 import { downloadFile } from '@chatwoot/utils';
@@ -23,6 +25,11 @@ defineOptions({
   inheritAttrs: false,
 });
 
+const { t } = useI18n();
+const { isLoaded, hasError, loadWithRetry } = useLoadWithRetry({
+  type: 'audio',
+});
+
 const timeStampURL = computed(() => {
   return timeStampAppendedURL(attachment.dataUrl);
 });
@@ -38,19 +45,20 @@ const playbackSpeed = ref(1);
 const { uid } = getCurrentInstance();
 
 const onLoadedMetadata = () => {
-  duration.value = audioPlayer.value?.duration;
+  if (audioPlayer.value) {
+    duration.value = audioPlayer.value.duration;
+    audioPlayer.value.playbackRate = playbackSpeed.value;
+  }
 };
 
 const playbackSpeedLabel = computed(() => {
   return `${playbackSpeed.value}x`;
 });
 
-// There maybe a chance that the audioPlayer ref is not available
-// When the onLoadMetadata is called, so we need to set the duration
-// value when the component is mounted
 onMounted(() => {
-  duration.value = audioPlayer.value?.duration;
+  if (attachment.dataUrl) {
-  audioPlayer.value.playbackRate = playbackSpeed.value;
+    loadWithRetry(attachment.dataUrl);
+  }
 });
 
 // Listen for global audio play events and pause if it's not this audio
@@ -121,71 +129,83 @@ const downloadAudio = async () => {
 </script>
 
 <template>
-  <audio
-    ref="audioPlayer"
-    controls
-    class="hidden"
-    playsinline
-    @loadedmetadata="onLoadedMetadata"
-    @timeupdate="onTimeUpdate"
-    @ended="onEnd"
-  >
-    <source :src="timeStampURL" />
-  </audio>
   <div
+    v-if="hasError"
     v-bind="$attrs"
-    class="rounded-xl w-full gap-2 p-1.5 bg-n-alpha-white flex flex-col items-center border border-n-container shadow-[0px_2px_8px_0px_rgba(94,94,94,0.06)]"
+    class="flex items-center gap-1 text-center rounded-lg p-2 bg-n-alpha-white border border-n-container"
   >
-    <div class="flex gap-1 w-full flex-1 items-center justify-start">
+    <Icon icon="i-lucide-circle-off" class="text-n-slate-11" />
-      <button class="p-0 border-0 size-8" @click="playOrPause">
+    <p class="mb-0 text-n-slate-11 text-sm">
-        <Icon
+      {{ t('COMPONENTS.MEDIA.AUDIO_UNAVAILABLE') }}
-          v-if="isPlaying"
+    </p>
-          class="size-8"
-          icon="i-teenyicons-pause-small-solid"
-        />
-        <Icon v-else class="size-8" icon="i-teenyicons-play-small-solid" />
-      </button>
-      <div class="tabular-nums text-xs">
-        {{ formatTime(currentTime) }} / {{ formatTime(duration) }}
-      </div>
-      <div class="flex-1 items-center flex px-2">
-        <input
-          type="range"
-          min="0"
-          :max="duration"
-          :value="currentTime"
-          class="w-full h-1 bg-n-slate-12/40 rounded-lg appearance-none cursor-pointer accent-current"
-          @input="seek"
-        />
-      </div>
-      <button
-        class="border-0 w-10 h-6 grid place-content-center bg-n-alpha-2 hover:bg-alpha-3 rounded-2xl"
-        @click="changePlaybackSpeed"
-      >
-        <span class="text-xs text-n-slate-11 font-medium">
-          {{ playbackSpeedLabel }}
-        </span>
-      </button>
-      <button
-        class="p-0 border-0 size-8 grid place-content-center"
-        @click="toggleMute"
-      >
-        <Icon v-if="isMuted" class="size-4" icon="i-lucide-volume-off" />
-        <Icon v-else class="size-4" icon="i-lucide-volume-2" />
-      </button>
-      <button
-        class="p-0 border-0 size-8 grid place-content-center"
-        @click="downloadAudio"
-      >
-        <Icon class="size-4" icon="i-lucide-download" />
-      </button>
-    </div>
-
-    <div
-      v-if="attachment.transcribedText"
-      class="text-n-slate-12 p-3 text-sm bg-n-alpha-1 rounded-lg w-full break-words"
-    >
-      {{ attachment.transcribedText }}
-    </div>
   </div>
+  <template v-else-if="isLoaded">
+    <audio
+      ref="audioPlayer"
+      controls
+      class="hidden"
+      playsinline
+      @loadedmetadata="onLoadedMetadata"
+      @timeupdate="onTimeUpdate"
+      @ended="onEnd"
+    >
+      <source :src="timeStampURL" />
+    </audio>
+    <div
+      v-bind="$attrs"
+      class="rounded-xl w-full gap-2 p-1.5 bg-n-alpha-white flex flex-col items-center border border-n-container shadow-[0px_2px_8px_0px_rgba(94,94,94,0.06)]"
+    >
+      <div class="flex gap-1 w-full flex-1 items-center justify-start">
+        <button class="p-0 border-0 size-8" @click="playOrPause">
+          <Icon
+            v-if="isPlaying"
+            class="size-8"
+            icon="i-teenyicons-pause-small-solid"
+          />
+          <Icon v-else class="size-8" icon="i-teenyicons-play-small-solid" />
+        </button>
+        <div class="tabular-nums text-xs">
+          {{ formatTime(currentTime) }} / {{ formatTime(duration) }}
+        </div>
+        <div class="flex-1 items-center flex px-2">
+          <input
+            type="range"
+            min="0"
+            :max="duration"
+            :value="currentTime"
+            class="w-full h-1 bg-n-slate-12/40 rounded-lg appearance-none cursor-pointer accent-current"
+            @input="seek"
+          />
+        </div>
+        <button
+          class="border-0 w-10 h-6 grid place-content-center bg-n-alpha-2 hover:bg-alpha-3 rounded-2xl"
+          @click="changePlaybackSpeed"
+        >
+          <span class="text-xs text-n-slate-11 font-medium">
+            {{ playbackSpeedLabel }}
+          </span>
+        </button>
+        <button
+          class="p-0 border-0 size-8 grid place-content-center"
+          @click="toggleMute"
+        >
+          <Icon v-if="isMuted" class="size-4" icon="i-lucide-volume-off" />
+          <Icon v-else class="size-4" icon="i-lucide-volume-2" />
+        </button>
+        <button
+          class="p-0 border-0 size-8 grid place-content-center"
+          @click="downloadAudio"
+        >
+          <Icon class="size-4" icon="i-lucide-download" />
+        </button>
+      </div>
+
+      <div
+        v-if="attachment.transcribedText"
+        class="text-n-slate-12 p-3 text-sm bg-n-alpha-1 rounded-lg w-full break-words"
+      >
+        {{ attachment.transcribedText }}
+      </div>
+    </div>
+  </template>
 </template>

app/javascript/dashboard/composables/loadWithRetry.js

@@ -0,0 +1,66 @@
+import { ref } from 'vue';
+
+export const useLoadWithRetry = (config = {}) => {
+  const maxRetry = config.maxRetry || 3;
+  const backoff = config.backoff || 1000;
+  const type = config.type || '';
+
+  const isLoaded = ref(false);
+  const hasError = ref(false);
+
+  const loadWithRetry = async url => {
+    const attemptLoad = async () => {
+      return new Promise((resolve, reject) => {
+        let media;
+        if (type === 'image') {
+          media = new Image();
+          media.onload = () => resolve();
+          media.onerror = () => reject(new Error('Failed to load image'));
+        } else if (type === 'audio') {
+          media = new Audio();
+          media.onloadedmetadata = () => resolve();
+          media.onerror = () => reject(new Error('Failed to load audio'));
+        } else {
+          fetch(url)
+            .then(res => {
+              if (res.ok) resolve();
+              else reject(new Error('Failed to load resource'));
+            })
+            .catch(err => reject(err));
+          return;
+        }
+        media.src = url;
+      });
+    };
+
+    const sleep = ms => {
+      return new Promise(resolve => {
+        setTimeout(resolve, ms);
+      });
+    };
+
+    const retry = async (attempt = 0) => {
+      try {
+        await attemptLoad();
+        hasError.value = false;
+        isLoaded.value = true;
+      } catch (error) {
+        if (attempt + 1 >= maxRetry) {
+          hasError.value = true;
+          isLoaded.value = false;
+          return;
+        }
+        await sleep(backoff * (attempt + 1));
+        await retry(attempt + 1);
+      }
+    };
+
+    await retry();
+  };
+
+  return {
+    isLoaded,
+    hasError,
+    loadWithRetry,
+  };
+};

app/javascript/dashboard/i18n/locale/en/settings.json

@@ -302,6 +302,7 @@
     },
     "MEDIA": {
       "IMAGE_UNAVAILABLE": "This image is no longer available.",
+      "AUDIO_UNAVAILABLE": "This audio is no longer available.",
       "LOADING_FAILED": "Loading failed"
     }
   },

app/javascript/dashboard/i18n/locale/pt_BR/settings.json

@@ -302,6 +302,7 @@
     },
     "MEDIA": {
       "IMAGE_UNAVAILABLE": "Esta imagem não está mais disponível.",
+      "AUDIO_UNAVAILABLE": "Este áudio não está mais disponível.",
       "LOADING_FAILED": "Falha no carregamento"
     }
   },