feat(reports): filtro por inbox no Relatório do Bot

Hoje as métricas e séries do BotReports agregam toda a conta — não dá pra ver
"a Jasmine da PrimeAL está errando mais que a do Qnn01". Cada unidade tem
prompt próprio, então um sintoma localizado precisa de medição localizada.

Backend:
- Inbox#has_many :reporting_events (relação inversa que faltava)
- BotMetricsBuilder aceita inbox_id e filtra bot_conversations + base_reporting_events
- bot_metrics endpoint passa inbox_id pelos params permitidos
- count_report_builder já suporta scope=inbox; agora funciona pra
  bot_resolutions_count e bot_handoffs_count graças à relação acima

Frontend:
- BotReports.vue: ReportFilters com filter-type='inboxes' e dropdown ativo
- Quando uma inbox é escolhida, requestPayload inclui inboxId/type/id e os
  fetches (BotMetrics + ReportContainer) passam o filtro
- API client getBotMetrics aceita inboxId; getBotSummary aceita type+id
- Sem inbox selecionada: comportamento antigo (agregação da conta)

Bonus na rake task de retroativo:
- rebuild_bot_resolved.rake: Message.unscope(:order) pra evitar conflito
  PG::InvalidColumnReference (DISTINCT + ORDER BY default scope)

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>

app/builders/v2/reports/bot_metrics_builder.rb

@@ -18,8 +18,15 @@ class V2::Reports::BotMetricsBuilder
 
   private
 
+  def filter_inbox_id
+    @filter_inbox_id ||= params[:inbox_id].presence&.to_i
+  end
+
   def bot_activated_inbox_ids
-    @bot_activated_inbox_ids ||= account.inboxes.filter(&:active_bot?).map(&:id)
+    @bot_activated_inbox_ids ||= begin
+      ids = account.inboxes.filter(&:active_bot?).map(&:id)
+      filter_inbox_id ? ids & [filter_inbox_id] : ids
+    end
   end
 
   def bot_conversations
@@ -30,14 +37,18 @@ class V2::Reports::BotMetricsBuilder
     @bot_messages ||= account.messages.outgoing.where(conversation_id: bot_conversations.ids).where(created_at: range)
   end
 
+  def base_reporting_events
+    scope = account.reporting_events.where(account_id: account.id, created_at: range)
+    scope = scope.where(inbox_id: filter_inbox_id) if filter_inbox_id
+    scope
+  end
+
   def bot_resolutions_count
-    account.reporting_events.joins(:conversation).select(:conversation_id).where(account_id: account.id, name: :conversation_bot_resolved,
-                                                                                 created_at: range).distinct.count
+    base_reporting_events.joins(:conversation).select(:conversation_id).where(name: :conversation_bot_resolved).distinct.count
   end
 
   def bot_handoffs_count
-    account.reporting_events.joins(:conversation).select(:conversation_id).where(account_id: account.id, name: :conversation_bot_handoff,
-                                                                                 created_at: range).distinct.count
+    base_reporting_events.joins(:conversation).select(:conversation_id).where(name: :conversation_bot_handoff).distinct.count
   end
 
   def bot_resolution_rate

app/controllers/api/v2/accounts/reports_controller.rb

@@ -1,3 +1,4 @@
+# rubocop:disable Metrics/ClassLength
 class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
   include Api::V2::Accounts::ReportsHelper
   include Api::V2::Accounts::HeatmapHelper
@@ -58,7 +59,7 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
   end
 
   def bot_metrics
-    bot_metrics = V2::Reports::BotMetricsBuilder.new(Current.account, params).metrics
+    bot_metrics = V2::Reports::BotMetricsBuilder.new(Current.account, bot_metrics_params).metrics
     render json: bot_metrics
   end
 
@@ -196,6 +197,14 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     }
   end
 
+  def bot_metrics_params
+    {
+      inbox_id: params[:inbox_id],
+      since: params[:since],
+      until: params[:until]
+    }
+  end
+
   def inbox_leads_summary_params
     {
       inbox_id: params[:inbox_id],
@@ -205,3 +214,4 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
     }
   end
 end
+# rubocop:enable Metrics/ClassLength

app/javascript/dashboard/api/reports.js

@@ -91,18 +91,19 @@ class ReportsAPI extends ApiClient {
     });
   }
 
-  getBotMetrics({ from, to } = {}) {
+  getBotMetrics({ from, to, inboxId } = {}) {
     return axios.get(`${this.url}/bot_metrics`, {
-      params: { since: from, until: to },
+      params: { since: from, until: to, inbox_id: inboxId },
     });
   }
 
-  getBotSummary({ from, to, groupBy, businessHours } = {}) {
+  getBotSummary({ from, to, groupBy, businessHours, type, id } = {}) {
     return axios.get(`${this.url}/bot_summary`, {
       params: {
         since: from,
         until: to,
-        type: 'account',
+        type: type || 'account',
+        id,
         group_by: groupBy,
         business_hours: businessHours,
       },

app/javascript/dashboard/routes/dashboard/settings/reports/BotReports.vue

@@ -20,6 +20,7 @@ export default {
       from: 0,
       to: 0,
       groupBy: GROUP_BY_FILTER[1],
+      inboxId: null,
       reportKeys: {
         BOT_RESOLUTION_COUNT: 'bot_resolutions_count',
         BOT_HANDOFF_COUNT: 'bot_handoffs_count',
@@ -32,6 +33,7 @@ export default {
       return {
         from: this.from,
         to: this.to,
+        inboxId: this.inboxId,
       };
     },
   },
@@ -60,24 +62,35 @@ export default {
       });
     },
     getRequestPayload() {
-      const { from, to, groupBy, businessHours } = this;
-
-      return {
+      const { from, to, groupBy, businessHours, inboxId } = this;
+      const payload = {
         from,
         to,
         groupBy: groupBy?.period,
         businessHours,
       };
+      if (inboxId) {
+        payload.type = 'inbox';
+        payload.id = inboxId;
+      }
+      return payload;
     },
-    onFilterChange({ from, to, groupBy, businessHours }) {
+    onFilterChange({ from, to, groupBy, businessHours, inboxes }) {
       this.from = from;
       this.to = to;
       this.groupBy = groupBy;
       this.businessHours = businessHours;
+      this.inboxId = inboxes?.id || null;
       this.fetchAllData();
 
       useTrack(REPORTS_EVENTS.FILTER_REPORT, {
-        filterValue: { from, to, groupBy, businessHours },
+        filterValue: {
+          from,
+          to,
+          groupBy,
+          businessHours,
+          inboxId: this.inboxId,
+        },
         reportType: 'bots',
       });
     },
@@ -89,7 +102,7 @@ export default {
   <ReportHeader :header-title="$t('BOT_REPORTS.HEADER')" />
   <div class="flex flex-col gap-4">
     <ReportFilters
-      :show-entity-filter="false"
+      filter-type="inboxes"
       show-group-by
       :show-business-hours="false"
       @filter-change="onFilterChange"

app/javascript/dashboard/store/modules/reports.js

@@ -180,6 +180,8 @@ export const actions = {
       to: reportObj.to,
       groupBy: reportObj.groupBy,
       businessHours: reportObj.businessHours,
+      type: reportObj.type,
+      id: reportObj.id,
     })
       .then(botSummary => {
         commit(types.default.SET_BOT_SUMMARY, botSummary.data);

app/models/inbox.rb

@@ -77,6 +77,7 @@ class Inbox < ApplicationRecord
   has_many :conversations, dependent: :destroy_async
   has_many :messages, dependent: :destroy_async
   has_many :scheduled_messages, dependent: :destroy_async
+  has_many :reporting_events, dependent: :nullify
 
   has_one :inbox_assignment_policy, dependent: :destroy
   has_one :assignment_policy, through: :inbox_assignment_policy

lib/tasks/rebuild_bot_resolved.rake

@@ -38,6 +38,7 @@ namespace :reports do
     base_scope = base_scope.where(account_id: account_id) if account_id
 
     affected_conversation_ids = Message
+                                .unscope(:order)
                                 .where(message_type: :outgoing, sender_id: nil)
                                 .distinct
                                 .pluck(:conversation_id)