chore(i18n): Update translations (#11501)
Co-authored-by: Pranav <pranavrajs@gmail.com>
This commit is contained in:
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f0e8cf4ffe
@ -481,7 +481,8 @@
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"PRE_CHAT_FORM": "Pre Chat Form",
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"BUSINESS_HOURS": "Business Hours",
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"WIDGET_BUILDER": "Widget Builder",
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"BOT_CONFIGURATION": "Bot Configuration"
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"BOT_CONFIGURATION": "Bot Configuration",
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"CSAT": "CSAT"
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},
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"SETTINGS": "Settings",
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"FEATURES": {
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@ -502,9 +503,7 @@
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"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
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"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
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"AUTO_ASSIGNMENT": "Enable auto assignment",
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"ENABLE_CSAT": "Enable CSAT",
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"SENDER_NAME_SECTION": "Enable Agent Name in Email",
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"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
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"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
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"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
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"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
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@ -578,6 +577,32 @@
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"LABEL": "Visitors should provide their name and email address before starting the chat"
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}
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},
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"CSAT": {
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"TITLE": "Enable CSAT",
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"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
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"DISPLAY_TYPE": {
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"LABEL": "Display type"
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},
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"MESSAGE": {
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"LABEL": "Message",
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"PLACEHOLDER": "Please enter a message to show users with the form"
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},
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"SURVEY_RULE": {
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"LABEL": "Survey rule",
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"DESCRIPTION_PREFIX": "Send the survey if the conversation",
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"DESCRIPTION_SUFFIX": "any of the labels",
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"OPERATOR": {
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"CONTAINS": "contains",
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"DOES_NOT_CONTAINS": "does not contain"
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},
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"SELECT_PLACEHOLDER": "select labels"
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},
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"NOTE": "Note: CSAT surveys are sent only once per conversation",
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"API": {
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"SUCCESS_MESSAGE": "CSAT settings updated successfully",
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"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
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}
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},
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"BUSINESS_HOURS": {
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"TITLE": "Set your availability",
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"SUBTITLE": "Set your availability on your livechat widget",
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@ -481,7 +481,8 @@
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"PRE_CHAT_FORM": "نموذج ما قبل الدردشة",
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"BUSINESS_HOURS": "ساعات العمل",
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"WIDGET_BUILDER": "منشئ اللايف شات",
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"BOT_CONFIGURATION": "اعدادات البوت"
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"BOT_CONFIGURATION": "اعدادات البوت",
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"CSAT": "تقييم رضاء العملاء"
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},
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"SETTINGS": "الإعدادات",
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"FEATURES": {
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@ -502,9 +503,7 @@
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"ENABLE_EMAIL_COLLECT_BOX": "تفعيل صندوق جمع البريد الإلكتروني",
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"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "تمكين أو تعطيل مربع جمع البريد الإلكتروني في محادثة جديدة",
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"AUTO_ASSIGNMENT": "تفعيل الإسناد التلقائي",
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"ENABLE_CSAT": "تمكين تقييم خدمة العملاء",
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"SENDER_NAME_SECTION": "تمكين اسم الوكيل في البريد الإلكتروني",
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"ENABLE_CSAT_SUB_TEXT": "تمكين/تعطيل تقييم خدمة العملاء بعد إنتهاء المحادثة",
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"SENDER_NAME_SECTION_TEXT": "تمكين/تعطيل إظهار اسم الوكيل في البريد الإلكتروني، إذا تم تعطيله فسيظهر اسم المنشأة",
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"ENABLE_CONTINUITY_VIA_EMAIL": "تمكين استمرارية المحادثة عبر البريد الإلكتروني",
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"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "المحادثات ستستمر عبر البريد الإلكتروني إذا كان عنوان البريد الإلكتروني لجهة الاتصال متاحاً.",
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@ -578,6 +577,32 @@
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"LABEL": "يجب على الزوار تقديم اسمهم وعنوان بريدهم الإلكتروني قبل بدء المحادثة"
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}
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},
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"CSAT": {
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"TITLE": "تمكين تقييم خدمة العملاء",
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"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
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"DISPLAY_TYPE": {
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"LABEL": "Display type"
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},
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"MESSAGE": {
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"LABEL": "رسالة",
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"PLACEHOLDER": "Please enter a message to show users with the form"
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},
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"SURVEY_RULE": {
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"LABEL": "Survey rule",
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"DESCRIPTION_PREFIX": "Send the survey if the conversation",
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"DESCRIPTION_SUFFIX": "any of the labels",
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"OPERATOR": {
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"CONTAINS": "يحتوي",
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"DOES_NOT_CONTAINS": "لا يحتوي"
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},
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"SELECT_PLACEHOLDER": "select labels"
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},
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"NOTE": "Note: CSAT surveys are sent only once per conversation",
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"API": {
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"SUCCESS_MESSAGE": "CSAT settings updated successfully",
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"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
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}
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},
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"BUSINESS_HOURS": {
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"TITLE": "قم بتعيين توافرك",
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"SUBTITLE": "تعيين توافرك على أداة الدردشة المباشرة الخاصة بك",
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@ -481,7 +481,8 @@
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"PRE_CHAT_FORM": "Pre Chat Form",
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"BUSINESS_HOURS": "Business Hours",
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"WIDGET_BUILDER": "Widget Builder",
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"BOT_CONFIGURATION": "Bot Configuration"
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"BOT_CONFIGURATION": "Bot Configuration",
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"CSAT": "CSAT"
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},
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"SETTINGS": "Settings",
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"FEATURES": {
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@ -502,9 +503,7 @@
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"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
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"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
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"AUTO_ASSIGNMENT": "Enable auto assignment",
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"ENABLE_CSAT": "Enable CSAT",
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"SENDER_NAME_SECTION": "Enable Agent Name in Email",
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"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
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"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
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"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
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"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
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@ -578,6 +577,32 @@
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"LABEL": "Visitors should provide their name and email address before starting the chat"
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}
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},
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"CSAT": {
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"TITLE": "Enable CSAT",
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"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
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"DISPLAY_TYPE": {
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"LABEL": "Display type"
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},
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"MESSAGE": {
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"LABEL": "Message",
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"PLACEHOLDER": "Please enter a message to show users with the form"
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},
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"SURVEY_RULE": {
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"LABEL": "Survey rule",
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"DESCRIPTION_PREFIX": "Send the survey if the conversation",
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"DESCRIPTION_SUFFIX": "any of the labels",
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"OPERATOR": {
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"CONTAINS": "contains",
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"DOES_NOT_CONTAINS": "does not contain"
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},
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"SELECT_PLACEHOLDER": "select labels"
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},
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"NOTE": "Note: CSAT surveys are sent only once per conversation",
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"API": {
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"SUCCESS_MESSAGE": "CSAT settings updated successfully",
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"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
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}
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},
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"BUSINESS_HOURS": {
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"TITLE": "Set your availability",
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"SUBTITLE": "Set your availability on your livechat widget",
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@ -481,7 +481,8 @@
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"PRE_CHAT_FORM": "Pre Chat Form",
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"BUSINESS_HOURS": "Business Hours",
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"WIDGET_BUILDER": "Widget Builder",
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"BOT_CONFIGURATION": "Bot Configuration"
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"BOT_CONFIGURATION": "Bot Configuration",
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"CSAT": "CSAT"
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},
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"SETTINGS": "Settings",
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"FEATURES": {
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@ -502,9 +503,7 @@
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"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
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"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
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"AUTO_ASSIGNMENT": "Enable auto assignment",
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"ENABLE_CSAT": "Enable CSAT",
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"SENDER_NAME_SECTION": "Enable Agent Name in Email",
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"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
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"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
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"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
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"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
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@ -578,6 +577,32 @@
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"LABEL": "Visitors should provide their name and email address before starting the chat"
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}
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},
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"CSAT": {
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"TITLE": "Enable CSAT",
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"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
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"DISPLAY_TYPE": {
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"LABEL": "Display type"
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},
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"MESSAGE": {
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"LABEL": "Съобщение",
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"PLACEHOLDER": "Please enter a message to show users with the form"
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},
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"SURVEY_RULE": {
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"LABEL": "Survey rule",
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"DESCRIPTION_PREFIX": "Send the survey if the conversation",
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"DESCRIPTION_SUFFIX": "any of the labels",
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"OPERATOR": {
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"CONTAINS": "съдържа",
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"DOES_NOT_CONTAINS": "не съдържа"
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},
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"SELECT_PLACEHOLDER": "select labels"
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},
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"NOTE": "Note: CSAT surveys are sent only once per conversation",
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"API": {
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"SUCCESS_MESSAGE": "CSAT settings updated successfully",
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"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
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}
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},
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"BUSINESS_HOURS": {
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"TITLE": "Set your availability",
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"SUBTITLE": "Set your availability on your livechat widget",
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@ -481,7 +481,8 @@
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"PRE_CHAT_FORM": "Formulari de xat previ",
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"BUSINESS_HOURS": "Horari comercial",
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"WIDGET_BUILDER": "Creador del widget",
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"BOT_CONFIGURATION": "Configuracions del bot"
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"BOT_CONFIGURATION": "Configuracions del bot",
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"CSAT": "CSAT"
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},
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"SETTINGS": "Configuracions",
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"FEATURES": {
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@ -502,9 +503,7 @@
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"ENABLE_EMAIL_COLLECT_BOX": "Activa la bústia de recollida de correu electrònic",
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"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Activa o desactiva la casella de recollida de correu electrònic en una conversa nova",
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"AUTO_ASSIGNMENT": "Activa l'assignació automàtica",
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"ENABLE_CSAT": "Habilita CSAT",
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"SENDER_NAME_SECTION": "Activa el nom de l'agent al correu electrònic",
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"ENABLE_CSAT_SUB_TEXT": "Activa/desactiva l'enquesta CSAT (satisfacció del client) després de resoldre una conversa",
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"SENDER_NAME_SECTION_TEXT": "Activa/Desactiva la mostra del nom de l'agent al correu electrònic, si està desactivat, mostrarà el nom de l'empresa",
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"ENABLE_CONTINUITY_VIA_EMAIL": "Activa la continuïtat de la conversa per correu electrònic",
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"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Les converses continuaran per correu electrònic si l'adreça electrònica de contacte està disponible.",
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@ -578,6 +577,32 @@
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"LABEL": "Els visitants han de proporcionar el seu nom i adreça de correu electrònic abans d'iniciar el xat"
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}
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},
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"CSAT": {
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"TITLE": "Habilita CSAT",
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"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
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"DISPLAY_TYPE": {
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"LABEL": "Display type"
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},
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"MESSAGE": {
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"LABEL": "Missatge",
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"PLACEHOLDER": "Please enter a message to show users with the form"
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},
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"SURVEY_RULE": {
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"LABEL": "Survey rule",
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"DESCRIPTION_PREFIX": "Send the survey if the conversation",
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"DESCRIPTION_SUFFIX": "any of the labels",
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"OPERATOR": {
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"CONTAINS": "conté",
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"DOES_NOT_CONTAINS": "no conté"
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},
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"SELECT_PLACEHOLDER": "select labels"
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},
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"NOTE": "Note: CSAT surveys are sent only once per conversation",
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"API": {
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"SUCCESS_MESSAGE": "CSAT settings updated successfully",
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"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
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}
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},
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"BUSINESS_HOURS": {
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"TITLE": "Estableix la vostra disponibilitat",
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"SUBTITLE": "Estableix la teva disponibilitat al widget del xat en directe",
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@ -481,7 +481,8 @@
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"PRE_CHAT_FORM": "Formulář před chatem",
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"BUSINESS_HOURS": "Pracovní doba",
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"WIDGET_BUILDER": "Widget Builder",
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"BOT_CONFIGURATION": "Bot Configuration"
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"BOT_CONFIGURATION": "Bot Configuration",
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"CSAT": "CSAT"
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},
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"SETTINGS": "Nastavení",
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"FEATURES": {
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@ -502,9 +503,7 @@
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"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
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"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
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"AUTO_ASSIGNMENT": "Povolit automatické přiřazení",
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"ENABLE_CSAT": "Enable CSAT",
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"SENDER_NAME_SECTION": "Enable Agent Name in Email",
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"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
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"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
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"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
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"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
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@ -578,6 +577,32 @@
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"LABEL": "Visitors should provide their name and email address before starting the chat"
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}
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},
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"CSAT": {
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"TITLE": "Enable CSAT",
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"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
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"DISPLAY_TYPE": {
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"LABEL": "Display type"
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},
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"MESSAGE": {
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"LABEL": "Zpráva",
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"PLACEHOLDER": "Please enter a message to show users with the form"
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},
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"SURVEY_RULE": {
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"LABEL": "Survey rule",
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"DESCRIPTION_PREFIX": "Send the survey if the conversation",
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"DESCRIPTION_SUFFIX": "any of the labels",
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"OPERATOR": {
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"CONTAINS": "contains",
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"DOES_NOT_CONTAINS": "does not contain"
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},
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"SELECT_PLACEHOLDER": "select labels"
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},
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"NOTE": "Note: CSAT surveys are sent only once per conversation",
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"API": {
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"SUCCESS_MESSAGE": "CSAT settings updated successfully",
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"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
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}
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},
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"BUSINESS_HOURS": {
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"TITLE": "Nastavte svou dostupnost",
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"SUBTITLE": "Set your availability on your livechat widget",
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"PRE_CHAT_FORM": "Pre Chat Form",
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"BUSINESS_HOURS": "Forretningstider",
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"WIDGET_BUILDER": "Widget Builder",
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"BOT_CONFIGURATION": "Bot konfiguration"
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"BOT_CONFIGURATION": "Bot konfiguration",
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"CSAT": "CSAT"
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},
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"SETTINGS": "Indstillinger",
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"FEATURES": {
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"ENABLE_EMAIL_COLLECT_BOX": "Aktiver boks til indsamling af e-mail",
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"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Aktiver eller deaktivér opsamlingsboks for e-mail ved ny samtale",
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"AUTO_ASSIGNMENT": "Aktiver automatisk tildeling",
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"ENABLE_CSAT": "Aktiver CSAT",
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"SENDER_NAME_SECTION": "Enable Agent Name in Email",
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"ENABLE_CSAT_SUB_TEXT": "Aktiver/deaktivér CSAT(Customer satisfaction) undersøgelse efter at have løst en samtale",
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"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
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"ENABLE_CONTINUITY_VIA_EMAIL": "Aktivér konversationskontinuitet via e-mail",
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"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Samtaler vil fortsætte via e-mail, hvis kontaktpersonens e-mailadresse er tilgængelig.",
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@ -578,6 +577,32 @@
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"LABEL": "Besøgende skal angive deres navn og e-mailadresse, før du starter chatten"
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}
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},
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"CSAT": {
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"TITLE": "Aktiver CSAT",
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"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
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"DISPLAY_TYPE": {
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"LABEL": "Display type"
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},
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"MESSAGE": {
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"LABEL": "Besked",
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"PLACEHOLDER": "Please enter a message to show users with the form"
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},
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"SURVEY_RULE": {
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"LABEL": "Survey rule",
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"DESCRIPTION_PREFIX": "Send the survey if the conversation",
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"DESCRIPTION_SUFFIX": "any of the labels",
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"OPERATOR": {
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"CONTAINS": "indeholder",
|
||||
"DOES_NOT_CONTAINS": "indeholder ikke"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Indstil din tilgængelighed",
|
||||
"SUBTITLE": "Indstil din tilgængelighed på din livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre-Chat-Formular",
|
||||
"BUSINESS_HOURS": "Öffnungszeiten",
|
||||
"WIDGET_BUILDER": "Widget-Generator",
|
||||
"BOT_CONFIGURATION": "Bot-Konfiguration"
|
||||
"BOT_CONFIGURATION": "Bot-Konfiguration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Einstellungen",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "E-Mail-Sammelbox aktivieren",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "E-Mail-Sammelbox für neue Konversation aktivieren oder deaktivieren",
|
||||
"AUTO_ASSIGNMENT": "Aktivieren Sie die automatische Zuweisung",
|
||||
"ENABLE_CSAT": "CSAT aktivieren",
|
||||
"SENDER_NAME_SECTION": "Aktivieren Sie den Agentennamen in der E-Mail",
|
||||
"ENABLE_CSAT_SUB_TEXT": "CSAT(Kundenzufriedenheit) Umfrage aktivieren/deaktivieren nach Abschluss eines Gesprächs",
|
||||
"SENDER_NAME_SECTION_TEXT": "Aktivieren/Deaktivieren Sie die Anzeige des Agentennamens in der E-Mail. Wenn deaktiviert, wird der Firmenname angezeigt",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Konversationskontinuität per E-Mail aktivieren",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Konversationen werden per E-Mail fortgesetzt, wenn die Kontakt-E-Mail-Adresse verfügbar ist.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Besucher sollten ihren Namen und ihre E-Mail-Adresse angeben, bevor sie den Chat starten"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "CSAT aktivieren",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Nachricht",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "enthält",
|
||||
"DOES_NOT_CONTAINS": "beinhaltet nicht"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Legen Sie Ihre Verfügbarkeit fest",
|
||||
"SUBTITLE": "Legen Sie die Verfügbarkeit für das Live-Chat-Widget fest",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Φόρμα Προ-Συνομιλίας",
|
||||
"BUSINESS_HOURS": "Ώρες Εργασίας",
|
||||
"WIDGET_BUILDER": "Δημιουργός Widget",
|
||||
"BOT_CONFIGURATION": "Ρυθμίσεις Bot"
|
||||
"BOT_CONFIGURATION": "Ρυθμίσεις Bot",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Ρυθμίσεις",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Ενεργοποιήσετε το πλαίσιο συλλογής email",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Ενεργοποίηση ή απενεργοποίηση του πλαισίου συλλογής μηνυμάτων ηλεκτρονικού ταχυδρομείου στη νέα συνομιλία",
|
||||
"AUTO_ASSIGNMENT": "Επιτρέπεται η αυτόματη αντιστοίχιση",
|
||||
"ENABLE_CSAT": "Ενεργοποίηση CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Ενεργοποίηση/Απενεργοποίηση της έρευνας CSAT (ικανοποίηση πελατών) μετά την επίλυση μιας συνομιλίας",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Ενεργοποίηση της συνέχειας συνομιλίας μέσω email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Οι συζητήσεις θα συνεχίσουν μέσω email αν η διεύθυνση ηλεκτρονικού ταχυδρομείου επαφής είναι διαθέσιμη.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Οι επισκέπτες θα πρέπει να συμπληρώνουν το όνομα και τη διεύθυνση ηλεκτρονικού ταχυδρομείου τους πριν από την έναρξη της συνομιλίας"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Ενεργοποίηση CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Μήνυμα",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "περιέχει",
|
||||
"DOES_NOT_CONTAINS": "δεν περιέχει"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Ορίστε τη διαθεσιμότητά σας",
|
||||
"SUBTITLE": "Ορίστε τη διαθεσιμότητα στο livechat widget σας",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre-formulario de chat",
|
||||
"BUSINESS_HOURS": "Horarios",
|
||||
"WIDGET_BUILDER": "Constructor de Widget",
|
||||
"BOT_CONFIGURATION": "Configuración del bot"
|
||||
"BOT_CONFIGURATION": "Configuración del bot",
|
||||
"CSAT": "Encuestas de Satisfacción"
|
||||
},
|
||||
"SETTINGS": "Ajustes",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Activar caja de recolección de correo electrónico",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Activar o desactivar la caja de recolección de correo electrónico",
|
||||
"AUTO_ASSIGNMENT": "Activar asignación automática",
|
||||
"ENABLE_CSAT": "Habilitar Encuesta de Satisfacción",
|
||||
"SENDER_NAME_SECTION": "Habilitar nombre del agente en el correo electrónico",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Habilitar/deshabilitar encuesta CSAT(satisfacción del cliente) después de resolver una conversación",
|
||||
"SENDER_NAME_SECTION_TEXT": "Habilitar/Deshabilitar mostrando el nombre del agente en el correo electrónico, si está deshabilitado, mostrará el nombre del negocio",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Habilitar continuidad de conversación por correo electrónico",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Las conversaciones continuarán por correo electrónico si la dirección de correo electrónico de contacto está disponible.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Los visitantes deben proporcionar su nombre y dirección de correo electrónico antes de iniciar el chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Habilitar Encuesta de Satisfacción",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Mensaje",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contiene",
|
||||
"DOES_NOT_CONTAINS": "no contiene"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Establecer su disponibilidad",
|
||||
"SUBTITLE": "Establezca su disponibilidad en su widget de livechat",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "فرم پیش چت",
|
||||
"BUSINESS_HOURS": "ساعت کاری",
|
||||
"WIDGET_BUILDER": "سازنده ابزارک",
|
||||
"BOT_CONFIGURATION": "پیکربندی ربات"
|
||||
"BOT_CONFIGURATION": "پیکربندی ربات",
|
||||
"CSAT": "رضایت مشتری"
|
||||
},
|
||||
"SETTINGS": "تنظیمات",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "فعال سازی فرم دریافت ایمیل از کاربر",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "فعال یا غیرفعال کردن فرم دریافت ایمیل از کاربر",
|
||||
"AUTO_ASSIGNMENT": "فعال کردن واگذاری خودکار گفتگو به ایجنت ها",
|
||||
"ENABLE_CSAT": "فعال کردن رضایت مشتری",
|
||||
"SENDER_NAME_SECTION": "فعال سازی نام اپراتور در ایمیل",
|
||||
"ENABLE_CSAT_SUB_TEXT": "پس از پایان گفتگو ، نظرسنجی CSAT (رضایت مشتری) را فعال/غیرفعال کنید",
|
||||
"SENDER_NAME_SECTION_TEXT": "فعال/غیرفعال کردن نمایش نام اپراتور در ایمیل، اگر غیرفعال باشد نام کسب و کار نشان داده می شود",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "ادامه مکالمه را از طریق ایمیل فعال کنید",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "اگر آدرس ایمیل تماس در دسترس باشد، مکالمات از طریق ایمیل ادامه خواهد یافت.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "بازدیدکنندگان باید قبل از شروع چت نام و آدرس ایمیل خود را ارائه دهند"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "فعال کردن رضایت مشتری",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "پیام",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "شامل",
|
||||
"DOES_NOT_CONTAINS": "شامل نمیشود"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "در دسترس بودن خود را تنظیم کنید",
|
||||
"SUBTITLE": "زمان در دسترس بودن خود را بر روی چت زنده مشخص کنید",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Asetukset",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Ota automaattinen delegointi käyttöön",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Viesti",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Formulaire avant chat",
|
||||
"BUSINESS_HOURS": "Heures de bureau",
|
||||
"WIDGET_BUILDER": "Constructeur de Widget",
|
||||
"BOT_CONFIGURATION": "Configuration du bot"
|
||||
"BOT_CONFIGURATION": "Configuration du bot",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Paramètres",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Activer la boîte de collecte des courriels",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Activer ou désactiver la boîte de collecte des courriels pour les nouvelles conversations",
|
||||
"AUTO_ASSIGNMENT": "Activer l'assignation automatique",
|
||||
"ENABLE_CSAT": "Activer CSAT",
|
||||
"SENDER_NAME_SECTION": "Activer le nom de l'agent dans l'e-mail",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Activer/Désactiver l'enquête CSAT(satisfaction du client) après avoir résolu une conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Activer/Désactiver l'affichage du nom de l'agent dans l'e-mail, si désactivé, il affichera le nom de l'entreprise",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Activer la continuité de la conversation par e-mail",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Les conversations se poursuivront par courrier électronique si l'adresse e-mail du contact est disponible.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Les visiteurs doivent indiquer leur nom et leur courriel avant de commencer le chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Activer CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contient",
|
||||
"DOES_NOT_CONTAINS": "ne contient pas"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Définissez votre disponibilité",
|
||||
"SUBTITLE": "Définissez votre disponibilité sur votre widget livechat",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "טופס צ'אט מקדים",
|
||||
"BUSINESS_HOURS": "שעות פעילות",
|
||||
"WIDGET_BUILDER": "בונה יישומונים",
|
||||
"BOT_CONFIGURATION": "הגדרות בוט"
|
||||
"BOT_CONFIGURATION": "הגדרות בוט",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "הגדרות",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "אפשר תיבת איסוף דוא\"ל",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "הפעל או השבת את תיבת איסוף הדוא\"ל בשיחה חדשה",
|
||||
"AUTO_ASSIGNMENT": "אפשר הקצאה אוטומטית",
|
||||
"ENABLE_CSAT": "אפשר CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "הפעל/השבת סקר CSAT (שביעות רצון לקוחות) לאחר פתרון שיחה",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "אפשר המשך שיחה באמצעות הדוא\"ל",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "שיחות ימשיכו באמצעות הדוא\"ל אם לאיש הקשר קיימת כתובת דוא\"ל תקנית.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "המבקרים צריכים לספק את שמם וכתובת האימייל שלהם לפני תחילת הצ'אט"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "אפשר CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "הודעה",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "מכיל",
|
||||
"DOES_NOT_CONTAINS": "לא מכיל"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "הגדר את הזמינות שלך",
|
||||
"SUBTITLE": "הגדר את הזמינות שלך בווידג'ט הצ'אט החי שלך",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Poruka",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "sadrži",
|
||||
"DOES_NOT_CONTAINS": "ne sadrži"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Chat előtti űrlap",
|
||||
"BUSINESS_HOURS": "Nyitvatartás",
|
||||
"WIDGET_BUILDER": "Widget építő",
|
||||
"BOT_CONFIGURATION": "Bot konfiguráció"
|
||||
"BOT_CONFIGURATION": "Bot konfiguráció",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Beállítások",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "E-mail gyűjtődoboz engedélyezése",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Az e-mailek gyűjtődobozának engedélyezése vagy letiltása új beszélgetéseknél",
|
||||
"AUTO_ASSIGNMENT": "Automata hozzárendelés engedélyezése",
|
||||
"ENABLE_CSAT": "CSAT engedélyezése",
|
||||
"SENDER_NAME_SECTION": "Ügynök nevének engedélyezése e-mailben",
|
||||
"ENABLE_CSAT_SUB_TEXT": "A CSAT (Ügyfél-elégedettség) felmérés engedélyezése/letiltása egy beszélgetés megoldása után",
|
||||
"SENDER_NAME_SECTION_TEXT": "Az ügynök nevének megjelenítésének engedélyezése/letiltása az e-mailben, ha le van tiltva, akkor a cég neve jelenik meg",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Beszélgetés folytatásának engedélyezése emailen keresztül",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "A beszélgetések e-mailben folytatódnak, ha elérhető a kapcsolattartási e-mail cím.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "A látogatóknak nevük és e-mailcímük megadása szükséges a beszélgetés megkezdése előtt"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "CSAT engedélyezése",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Üzenet",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "tartalmaz",
|
||||
"DOES_NOT_CONTAINS": "nem tartalmaz"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Elérhetőség beállítása",
|
||||
"SUBTITLE": "Állításd be az elérhetőséged idejét a chat widgeten",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Formulir Pra Obrolan",
|
||||
"BUSINESS_HOURS": "Jam Kerja",
|
||||
"WIDGET_BUILDER": "Pembuat Widget",
|
||||
"BOT_CONFIGURATION": "Konfigurasi Bot"
|
||||
"BOT_CONFIGURATION": "Konfigurasi Bot",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Pengaturan",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Aktifkan kotak pengumpulan email",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Aktifkan atau nonaktifkan kotak pengumpulan email pada percakpaan baru",
|
||||
"AUTO_ASSIGNMENT": "Aktifkan penugasan otomatis",
|
||||
"ENABLE_CSAT": "Aktifkan CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Aktifkan/Nonaktifkan survey CSAT (Kepuasan pelanggan) setelah penyelesaian percakapan",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Aktifkan kontinuitas percakapan melalui email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Percakapan akan berlanjut melalui email jika alamat email kontak tersedia.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Pengunjung harus memberikan nama dan alamat email mereka sebelum memulai obrolan"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Aktifkan CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Pesan",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "berisi",
|
||||
"DOES_NOT_CONTAINS": "tidak berisi"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Atur ketersediaan Anda",
|
||||
"SUBTITLE": "Atur ketersediaan Anda di widget livechat",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot stillingar"
|
||||
"BOT_CONFIGURATION": "Bot stillingar",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Stillingar",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Virkja eða slökkva á söfnunarreit tölvupósts í nýju samtali",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Virkja/slökkva á CSAT (ánægju viðskiptavina) könnun eftir að hafa leyst samtal",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Samtöl halda áfram með tölvupósti ef tengiliðanetfangið er tiltækt.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Gestir ættu að gefa upp nafn sitt og netfang áður en spjallið hefst"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Skilaboð",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Stilltu framboð þitt á netspjalli",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Modulo pre-chat",
|
||||
"BUSINESS_HOURS": "Ore di lavoro",
|
||||
"WIDGET_BUILDER": "Costruttore Widget",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Impostazioni",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Abilita casella di raccolta email",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Abilita o disabilita la casella di raccolta email nella nuova conversazione",
|
||||
"AUTO_ASSIGNMENT": "Abilita assegnazione automatica",
|
||||
"ENABLE_CSAT": "Abilita CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Attiva/Disabilita il sondaggio CSAT (soddisfazione del cliente) dopo aver risolto una conversazione",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Abilita la continuità della conversazione via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Le conversazioni continueranno via email se l'indirizzo email del contatto è disponibile.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "I visitatori devono fornire il proprio nome e indirizzo email prima di iniziare la chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Abilita CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Messaggio",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contiene",
|
||||
"DOES_NOT_CONTAINS": "non contiene"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Imposta la tua disponibilità",
|
||||
"SUBTITLE": "Imposta la tua disponibilità sul tuo widget live chat",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "プレチャットフォーム",
|
||||
"BUSINESS_HOURS": "営業時間",
|
||||
"WIDGET_BUILDER": "ウィジェットビルダー",
|
||||
"BOT_CONFIGURATION": "ボット設定"
|
||||
"BOT_CONFIGURATION": "ボット設定",
|
||||
"CSAT": "顧客満足度"
|
||||
},
|
||||
"SETTINGS": "設定",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "メール収集ボックスを有効にする",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "新しい会話でメール収集ボックスを有効または無効にする",
|
||||
"AUTO_ASSIGNMENT": "自動割り当てを有効にする",
|
||||
"ENABLE_CSAT": "CSATを有効にする",
|
||||
"SENDER_NAME_SECTION": "メールに担当者名を表示する",
|
||||
"ENABLE_CSAT_SUB_TEXT": "会話解決後にCSAT(顧客満足度)調査を有効または無効にする",
|
||||
"SENDER_NAME_SECTION_TEXT": "担当者名をメールに表示するかどうかを設定します。無効にするとビジネス名が表示されます。",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "メールによる会話の継続を有効にする",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "連絡先のメールアドレスが利用可能な場合、会話はメールで継続されます。",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "訪問者はチャットを開始する前に名前とメールアドレスを提供する必要があります"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "CSATを有効にする",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "メッセージ",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "含む",
|
||||
"DOES_NOT_CONTAINS": "含まない"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "営業時間を設定する",
|
||||
"SUBTITLE": "ライブチャットウィジェットでの利用可能時間を設定します",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "대화 전 설문",
|
||||
"BUSINESS_HOURS": "영업시간",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "설정",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "자동 할당 사용",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "대화 전 사용자들에게 이름과 이메일 주소를 요구합니다."
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "메시지",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "포함된",
|
||||
"DOES_NOT_CONTAINS": "포함되지 않은"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "영업시간 설정",
|
||||
"SUBTITLE": "라이브챗 위젯의 대화용 영업시간을 설정하세요.",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Anketa, rodoma prieš pokalbio internetu pradžią",
|
||||
"BUSINESS_HOURS": "Darbo valandos",
|
||||
"WIDGET_BUILDER": "Valdiklių kūrimo priemonė",
|
||||
"BOT_CONFIGURATION": "Boto konfiguracija"
|
||||
"BOT_CONFIGURATION": "Boto konfiguracija",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Nustatymai",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Leisti el. pašto surinkimo dėžutę",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Naujame pokalbyje leiskite arba drauskite el. pašto surinkimo dėžutę",
|
||||
"AUTO_ASSIGNMENT": "Įjunkti automatinį priskyrimą",
|
||||
"ENABLE_CSAT": "Leisti CSAT",
|
||||
"SENDER_NAME_SECTION": "Leisti agento vardą el. pašte",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Leisti/neleisti CSAT (klientų pasitenkinimo) apklausą, kai baigsite pokalbį",
|
||||
"SENDER_NAME_SECTION_TEXT": "Įjungti/išjungti agento vardo rodymą el. pašte, jei išjungta, bus rodomas įmonės pavadinimas",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Leisti pokalbio tęstinumą el. paštu",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Jei kontaktinis el. pašto adresas yra pasiekiamas, pokalbiai bus tęsiami el. paštu.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Prieš pradėdami pokalbį lankytojai turėtų nurodyti savo vardą ir el. pašto adresą"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Leisti CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Žinutė",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "sudėtyje yra",
|
||||
"DOES_NOT_CONTAINS": "sudėtyje nėra"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Nustatykite savo pasiekiamumą",
|
||||
"SUBTITLE": "Nustatykite savo pasiekiamumą tiesioginio pokalbio valdiklyje",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pirms-Tērzēšanas Veidlapa",
|
||||
"BUSINESS_HOURS": "Darba Laiks",
|
||||
"WIDGET_BUILDER": "Logrīku Veidotājs",
|
||||
"BOT_CONFIGURATION": "Robota Konfigurācija"
|
||||
"BOT_CONFIGURATION": "Robota Konfigurācija",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Iestatījumi",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Iespējot e-pasta iegūšanas lodziņu",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Iespējot vai atspējot e-pasta iegūšanas lodziņu jaunai sarunai",
|
||||
"AUTO_ASSIGNMENT": "Iespējot automātisko piešķiršanu",
|
||||
"ENABLE_CSAT": "Iespējot CSAT",
|
||||
"SENDER_NAME_SECTION": "Iespējot Aģenta Vārdu E-pastā",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Iespējot/Atspējot CSAT (klientu apmierinātības) aptauju pēc sarunas atrisināšanas",
|
||||
"SENDER_NAME_SECTION_TEXT": "Iespējot/Atspējot aģenta vārda rādīšanu e-pastā. Ja tas ir atspējots, tiks rādīts uzņēmuma nosaukums",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Iespējot sarunas nepārtrauktību, izmantojot e-pastu",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Sarunas turpināsies pa e-pastu, ja saziņas e-pasta adrese ir pieejama.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Apmeklētājiem pirms tērzēšanas ir jānorāda savs vārds un e-pasta adrese"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Iespējot CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Ziņojums",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "satur",
|
||||
"DOES_NOT_CONTAINS": "nesatur"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Iestatīt savu pieejamību",
|
||||
"SUBTITLE": "Iestatīt savu pieejamību tiešraides tērzēšanas logrīkā",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "ക്രമീകരണങ്ങൾ",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "ഓട്ടോ അസൈൻമെന്റ് പ്രവർത്തനക്ഷമമാക്കുക",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "ഇമെയിൽ വഴി സംഭാഷണ തുടർച്ച പ്രവർത്തനക്ഷമമാക്കുക",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "ബന്ധപ്പെടാനുള്ള ഇമെയിൽ വിലാസം ലഭ്യമാണെങ്കിൽ സംഭാഷണങ്ങൾ ഇമെയിൽ വഴി തുടരും.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "സന്ദേശം",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "അടങ്ങിയിരിക്കുന്നു",
|
||||
"DOES_NOT_CONTAINS": "ഉൾപ്പെട്ടിട്ടില്ല"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "mengandungi",
|
||||
"DOES_NOT_CONTAINS": "tidak mengandungi"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Instellingen",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Automatische toewijzing inschakelen",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Bericht",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "bevat",
|
||||
"DOES_NOT_CONTAINS": "bevat niet"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Innstillinger",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Aktiver autotilordning",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Melding",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Formularz czatu wstępnego",
|
||||
"BUSINESS_HOURS": "Godziny pracy",
|
||||
"WIDGET_BUILDER": "Kreator widżetów",
|
||||
"BOT_CONFIGURATION": "Konfiguracja bota"
|
||||
"BOT_CONFIGURATION": "Konfiguracja bota",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Ustawienia",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Włącz skrzynkę odbiorczą e-mail",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Włącz lub wyłącz skrzynkę zbierania wiadomości e-mail w nowej konwersacji",
|
||||
"AUTO_ASSIGNMENT": "Włącz automatyczne przypisanie",
|
||||
"ENABLE_CSAT": "Włącz CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Włącz/Wyłącz ankietę CSAT(Customer satisfraction) po rozwiązaniu rozmowy",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Włącz ciągłość rozmowy przez e-mail",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Rozmowy będą kontynuowane przez e-mail, jeśli adres e-mail kontaktu jest dostępny.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Odwiedzający powinni podać swoje imię i nazwisko oraz adres e-mail przed rozpoczęciem czatu"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Włącz CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Wiadomość",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "zawiera",
|
||||
"DOES_NOT_CONTAINS": "nie zawiera"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Ustaw swoją dostępność",
|
||||
"SUBTITLE": "Ustaw swoją dostępność na widżecie na czacie",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Formulário pré-chat",
|
||||
"BUSINESS_HOURS": "Horário comercial",
|
||||
"WIDGET_BUILDER": "Construtor de widgets",
|
||||
"BOT_CONFIGURATION": "Configuração do bot"
|
||||
"BOT_CONFIGURATION": "Configuração do bot",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Configurações",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Ativar caixa de receção de e-mail",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Ativar ou desativar caixa de receção de e-mails para as novas conversas",
|
||||
"AUTO_ASSIGNMENT": "Ativar atribuição automática",
|
||||
"ENABLE_CSAT": "Ativar CSAT",
|
||||
"SENDER_NAME_SECTION": "Adicionar o nome do agente ao e-mail",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Ativar/Desativar envio do questionário CSAT (satisfação do cliente) depois de resolver uma conversa",
|
||||
"SENDER_NAME_SECTION_TEXT": "Ativar/Desativar exibição do nome do agente no e-mail. Se estiver desativado, exibirá o nome da empresa",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Ativar continuidade das conversas por e-mail",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "As conversas irão continuar por e-mail se o endereço de e-mail do contacto estiver disponível.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Os visitantes devem digitar o seu nome e e-mail antes de iniciarem uma conversa"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Ativar CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Messagem",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contém",
|
||||
"DOES_NOT_CONTAINS": "não contém"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Definir disponibilidade",
|
||||
"SUBTITLE": "Defina a sua disponibilidade no widget do livechat",
|
||||
|
||||
@ -46,7 +46,7 @@
|
||||
},
|
||||
"AUTO_RESOLVE": {
|
||||
"TITLE": "Resolver conversas automaticamente",
|
||||
"NOTE": "Essa configuração permite resolver automaticamente a conversa após um determinado período. Defina a duração e personalize a mensagem para o usuário abaixo."
|
||||
"NOTE": "Essa configuração permite resolver automaticamente a conversa após um determinado período. Defina o período e personalize a mensagem para o usuário abaixo."
|
||||
},
|
||||
"NAME": {
|
||||
"LABEL": "Nome da Conta",
|
||||
@ -74,9 +74,9 @@
|
||||
},
|
||||
"AUTO_RESOLVE_DURATION": {
|
||||
"LABEL": "Tempo de inatividade para resolução",
|
||||
"HELP": "Duração após a qual a conversa deve ser encerrada automaticamente em caso de inatividade",
|
||||
"HELP": "Tempo de inatividade após o qual a conversa deve ser encerrada automaticamente",
|
||||
"PLACEHOLDER": "30",
|
||||
"ERROR": "A duração para encerramento automático deve estar entre 10 minutos e 999 dias",
|
||||
"ERROR": "O tempo decorrido para encerramento automático deve estar entre 10 minutos e 999 dias",
|
||||
"API": {
|
||||
"SUCCESS": "Configurações de resolução automática atualizadas com sucesso",
|
||||
"ERROR": "Falha ao atualizar as configurações de resolução automática"
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Formulário Chat Pré",
|
||||
"BUSINESS_HOURS": "Horário de funcionamento",
|
||||
"WIDGET_BUILDER": "Construtor de Widget",
|
||||
"BOT_CONFIGURATION": "Configuração do Bot"
|
||||
"BOT_CONFIGURATION": "Configuração do Bot",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Configurações",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Ativar caixa de coleta de e-mail",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Ativar ou desativar caixa de coleta de e-mails em novas conversas",
|
||||
"AUTO_ASSIGNMENT": "Habilitar atribuição automática",
|
||||
"ENABLE_CSAT": "Habilitar CSAT",
|
||||
"SENDER_NAME_SECTION": "Habilitar o Nome do Agente no E-mail",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Ativar/Desativar pesquisa CSAT(satisfação do cliente) após resolver uma conversa",
|
||||
"SENDER_NAME_SECTION_TEXT": "Ativar/Desativar exibição do nome do agente no e-mail, se estiver desativado, exibirá o nome da empresa",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Habilitar continuidade das conversas por e-mail",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "As conversas continuarão sobre o e-mail se o endereço de e-mail de contato estiver disponível.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Os visitantes devem fornecer seu nome e endereço de e-mail antes de iniciar o bate-papo"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Habilitar CSAT",
|
||||
"SUBTITLE": "Iniciar automaticamente pesquisas de CSAT no final das conversas para entender como os clientes se sentem em relação à sua experiência de suporte. Acompanhe as tendências de satisfação e identifique áreas para melhoria ao longo do tempo.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Tipo de exibição"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Mensagem",
|
||||
"PLACEHOLDER": "Digite uma mensagem para mostrar aos usuários com o formulário"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Regra de pesquisa",
|
||||
"DESCRIPTION_PREFIX": "Enviar a pesquisa se a conversa",
|
||||
"DESCRIPTION_SUFFIX": "qualquer uma das etiquetas",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contém",
|
||||
"DOES_NOT_CONTAINS": "não contém"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "selecionar etiquetas"
|
||||
},
|
||||
"NOTE": "Nota: pesquisas de CSAT são enviadas apenas uma vez por conversa",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "Configurações de CSAT atualizadas com sucesso",
|
||||
"ERROR_MESSAGE": "Não foi possível atualizar as configurações do CSAT. Por favor, tente novamente mais tarde."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Definir a sua disponibilidade",
|
||||
"SUBTITLE": "Defina a sua disponibilidade no widget livechat",
|
||||
@ -594,7 +619,7 @@
|
||||
"VALIDATION_ERROR": "Hora inicial deve ser antes de hora de fechamento.",
|
||||
"CHOOSE": "Selecione"
|
||||
},
|
||||
"ALL_DAY": "Todos os Dias"
|
||||
"ALL_DAY": "O dia todo"
|
||||
},
|
||||
"IMAP": {
|
||||
"TITLE": "IMAP",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Formular pre chat",
|
||||
"BUSINESS_HOURS": "Program de lucru",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Configurarea botului"
|
||||
"BOT_CONFIGURATION": "Configurarea botului",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Setări",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Caseta Activare colectare e-mail",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Caseta Activarea sau dezactivarea colectării e-mailurilor în conversația nouă",
|
||||
"AUTO_ASSIGNMENT": "Activare atribuire automată",
|
||||
"ENABLE_CSAT": "Activați CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Activați/dezactivați sondajul CSAT (Satisfacția clienților) după rezolvarea unei conversații",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Activați continuitatea conversației prin e-mail",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversațiile vor continua prin e-mail dacă adresa de e-mail de contact este disponibilă.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Vizitatorii ar trebui să furnizeze numele și adresa lor de e-mail înainte de a începe chat-ul"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Activați CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Mesaj",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "conține",
|
||||
"DOES_NOT_CONTAINS": "nu conține"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Setați-vă disponibilitatea",
|
||||
"SUBTITLE": "Setați-vă disponibilitatea pe widget-ul livechat",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Форма, показываемая перед стартом диалога",
|
||||
"BUSINESS_HOURS": "Время работы",
|
||||
"WIDGET_BUILDER": "Конструктор виджетов",
|
||||
"BOT_CONFIGURATION": "Конфигурация бота"
|
||||
"BOT_CONFIGURATION": "Конфигурация бота",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Настройки",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Включить ящик сбора почты",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Включение или отключение ящик для сбора почты в новой беседе",
|
||||
"AUTO_ASSIGNMENT": "Включить автоназначение",
|
||||
"ENABLE_CSAT": "Включить CSAT",
|
||||
"SENDER_NAME_SECTION": "Включить имя агента в электронной почте",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Включить/выключить опрос CSAT(степень удовлетворенности пользователя) после завершения беседы",
|
||||
"SENDER_NAME_SECTION_TEXT": "Включить/выключить отображение имени Сотрудника в электронной почте, если отключено, он будет показывать бизнес-имя",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Включить непрерывность диалогов по электронной почте",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Диалоги будут продолжаться по электронной почте, если доступен контактный адрес электронной почты.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Посетители должны указать свое имя и адрес электронной почты перед началом общения"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Включить CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Сообщение",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "содержит",
|
||||
"DOES_NOT_CONTAINS": "не содержит"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Настройте ваши рабочие часы",
|
||||
"SUBTITLE": "Настройте ваши рабочие часы для общения через виджет на сайте",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Otváracie hodiny",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Nastavenia",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Pred začatím chatu by mali návštevníci uviesť svoje meno a e-mailovú adresu"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Správa",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Nastavte svoju dostupnosť",
|
||||
"SUBTITLE": "Nastavenie dostupnosti na widgete livechatu",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Sporočilo",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "vsebuje",
|
||||
"DOES_NOT_CONTAINS": "ne vsebuje"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Formular pre ćaskanja",
|
||||
"BUSINESS_HOURS": "Radno vreme",
|
||||
"WIDGET_BUILDER": "Izgrađivač vidžeta",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "Izveštaj o zadovoljstvu"
|
||||
},
|
||||
"SETTINGS": "Podešavanja",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Omogući polje za prikupljanje e-pošte",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Omogući ili onemogući polje za prikupljanje e-pošte za novi razgovor",
|
||||
"AUTO_ASSIGNMENT": "Omogući automatsko dodeljivanje",
|
||||
"ENABLE_CSAT": "Omogući ocenu zadovoljstva korisnika",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Omogući/onemogući upitnik o zadovoljstvu korisnika nakon rešavanja razgovora",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Omogući nastavljanje razgovora putem e-pošte",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Razgovori će se nastaviti putem e-pošte ako je dostupna adresa e-pošte kontakta.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Posetioci bi trebali da dostave njihovo ime i adresu e-pošte pre započinjanja ćaskanja"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Omogući ocenu zadovoljstva korisnika",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Poruka",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "sadrži",
|
||||
"DOES_NOT_CONTAINS": "ne sadrži"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Podesite vašu dostupnost",
|
||||
"SUBTITLE": "Podesite vašu dostupnost na vidžetu za uživo razgovor",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Förchattformulär",
|
||||
"BUSINESS_HOURS": "Öppettider",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Inställningar",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Aktivera insamlingsbox för e-post",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Aktivera eller inaktivera insamlingsbox för e-post på ny konversation",
|
||||
"AUTO_ASSIGNMENT": "Aktivera automatisk tilldelning",
|
||||
"ENABLE_CSAT": "Aktivera CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Aktivera/inaktivera CSAT(kundnöjdhet) undersökning efter att ha löst ett samtal",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Besökare bör uppge sitt namn och sin e-postadress innan de startar chatten"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Aktivera CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Meddelande",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Ställ in din tillgänglighet",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "அமைப்புகள்",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "தானாக ஒதுக்கீட்டை இயக்கு",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "แบบสอบถามก่อนแชท",
|
||||
"BUSINESS_HOURS": "เวลาทำการ",
|
||||
"WIDGET_BUILDER": "เครื่องมือสร้าง Widget",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "ตั้งค่า",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "เปิดใช้งานกล่องรวมอีเมล",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "เปิดหรือปิดการใช้งานกล่องรวมอีเมลสำหรับการสนทนาใหม่",
|
||||
"AUTO_ASSIGNMENT": "เปิดการมอบหมายงานอัตโนมัติ",
|
||||
"ENABLE_CSAT": "เปิด CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "เปิดหรือปิด CSAT(แบบสอบถามความพีงพอใจลูกค้า) หลังจากเสร็จสิ้นการสนทนา",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "เปิดให้มีการสนทนาต่อทางอีเมลได้",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "การสนทนาจะสามารถดำเนินการต่อผ่านทางอีเมลได้ หากลูกค้าให้อีเมลไว้",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "ลูกค้าควรให้ชื่อและอีเมลก่อนเริ่มสนทนา"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "เปิด CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "ข้อความ",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "มี",
|
||||
"DOES_NOT_CONTAINS": "ไม่มี"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "ตั้งค่าความพร้อมในการให้บริการ",
|
||||
"SUBTITLE": "ตั้งค่าความพร้อมในการให้บริการของคุณบน livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Sohbet Öncesi Form",
|
||||
"BUSINESS_HOURS": "İş Saatleri",
|
||||
"WIDGET_BUILDER": "Widget Oluşturucu",
|
||||
"BOT_CONFIGURATION": "Bot Yapılandırma"
|
||||
"BOT_CONFIGURATION": "Bot Yapılandırma",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Ayarlar",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "E-posta toplama kutusunu etkinleştir",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Yeni konuşmalarda e-posta toplama kutusunu etkinleştir veya devre dışı bırak",
|
||||
"AUTO_ASSIGNMENT": "Otomatik atamayı etkinleştir",
|
||||
"ENABLE_CSAT": "CSAT'yi etkinleştir",
|
||||
"SENDER_NAME_SECTION": "E-postada Ajan Adını Etkinleştir",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Bir konuşma çözüldükten sonra Müşteri Memnuniyeti Anketi (CSAT) etkinleştir/devre dışı bırak",
|
||||
"SENDER_NAME_SECTION_TEXT": "E-postada Ajanın adını göstermeyi/Devre dışı bırakmayı etkinleştirin, devre dışı bırakıldığında iş adını gösterir",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "E-posta aracılığıyla konuşma sürekliliğini etkinleştir",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "E-posta adresi mevcut ise konuşmalar e-posta aracılığıyla devam eder.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Ziyaretçilerin sohbeti başlamadan önce ad ve e-posta adresi sağlaması gerekmektedir"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "CSAT'yi etkinleştir",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Mesaj",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "i̇çerir",
|
||||
"DOES_NOT_CONTAINS": "i̇çermez"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Uygunluk Durumunuzu Ayarlayın",
|
||||
"SUBTITLE": "Canlı sohbet widget'ınızda uygunluk durumunuzu ayarlayın",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Форма, що показується перед стартом діалогу",
|
||||
"BUSINESS_HOURS": "Робочий час",
|
||||
"WIDGET_BUILDER": "Конструктор віджетів",
|
||||
"BOT_CONFIGURATION": "Налаштування бота"
|
||||
"BOT_CONFIGURATION": "Налаштування бота",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Налаштування",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Включити збір електронної пошти",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Увімкнути або вимкнути ящик збору повідомлень в новій розмові",
|
||||
"AUTO_ASSIGNMENT": "Увімкнути автопризначення",
|
||||
"ENABLE_CSAT": "Увімкнути CSAT",
|
||||
"SENDER_NAME_SECTION": "Увімкнути ім'я співробітника в електронній пошті",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Увімкнути/Вимкнути опитування CSAT(Задоволення клієнтів) після вирішення розмови",
|
||||
"SENDER_NAME_SECTION_TEXT": "Увімкнути/Вимкнути показ імені співробітника в електронній пошті, якщо це вимкнено, то буде відображатися бізнес-ім'я",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Увімкнути безперервність розмови через електронну пошту",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Розмови продовжуватимуться через електронну пошту, якщо доступна контактна адреса.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Відвідувачі повинні надати своє ім'я та адресу електронної пошти перед початком чату"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Увімкнути CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Текст повідомлення",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "містить",
|
||||
"DOES_NOT_CONTAINS": "не містить"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Встановіть доступність",
|
||||
"SUBTITLE": "Встановіть доступність на вашому віджеті",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "Bot Configuration"
|
||||
"BOT_CONFIGURATION": "Bot Configuration",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Settings",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "Enable auto assignment",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Message",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "contains",
|
||||
"DOES_NOT_CONTAINS": "does not contain"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Set your availability",
|
||||
"SUBTITLE": "Set your availability on your livechat widget",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Biểu mẫu trước khi trò chuyện",
|
||||
"BUSINESS_HOURS": "Giờ làm việc",
|
||||
"WIDGET_BUILDER": "Trình tạo widget",
|
||||
"BOT_CONFIGURATION": "Cấu hình Bot"
|
||||
"BOT_CONFIGURATION": "Cấu hình Bot",
|
||||
"CSAT": "CSAT"
|
||||
},
|
||||
"SETTINGS": "Cài đặt",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Bật hộp thu thập email",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Bật hoặc tắt hộp thu thập email trên cuộc trò chuyện mới",
|
||||
"AUTO_ASSIGNMENT": "Bật tự động chuyển nhượng",
|
||||
"ENABLE_CSAT": "Bật chỉ số đo lường sự hài lòng khách hàng",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Bật / Tắt khảo sát CSAT (Mức độ hài lòng của khách hàng) sau khi giải quyết cuộc trò chuyện",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Bật tiếp tục cuộc trò chuyện qua email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Cuộc trò chuyện sẽ tiếp tục qua email nếu có địa chỉ email liên lạc.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Khách truy cập nên cung cấp tên và địa chỉ email của họ trước khi bắt đầu trò chuyện"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Bật chỉ số đo lường sự hài lòng khách hàng",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "Tin nhắn",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "chứa",
|
||||
"DOES_NOT_CONTAINS": "không bao gồm"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "Đặt tính khả dụng của bạn",
|
||||
"SUBTITLE": "Đặt tính khả dụng của bạn trên tiện ích trò chuyện trực tiếp",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "预聊天表单",
|
||||
"BUSINESS_HOURS": "工作时间",
|
||||
"WIDGET_BUILDER": "小部件生成器",
|
||||
"BOT_CONFIGURATION": "机器人配置"
|
||||
"BOT_CONFIGURATION": "机器人配置",
|
||||
"CSAT": "客户满意度"
|
||||
},
|
||||
"SETTINGS": "设置",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "启用电子邮件收集框",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "在新对话中启用或禁用电子邮件收集框",
|
||||
"AUTO_ASSIGNMENT": "启用自动分配",
|
||||
"ENABLE_CSAT": "启用CSAT",
|
||||
"SENDER_NAME_SECTION": "在电子邮件中启用代理名称",
|
||||
"ENABLE_CSAT_SUB_TEXT": "在解决对话后启用/禁用CSAT(客户满意度)调查",
|
||||
"SENDER_NAME_SECTION_TEXT": "启用/禁用在电子邮件中显示代理名称,如果禁用,将显示业务名称",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "通过电子邮件启用对话连续性",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "如果有联系人的电子邮件地址,对话将会继续在电子邮件中进行。",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "访客在开始聊天前应提供他们的姓名和电子邮件地址"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "启用CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "消息",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "包含",
|
||||
"DOES_NOT_CONTAINS": "不包含"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "设置您的可用性",
|
||||
"SUBTITLE": "在您的实时聊天小部件上设置您的可用性",
|
||||
|
||||
@ -481,7 +481,8 @@
|
||||
"PRE_CHAT_FORM": "Pre Chat Form",
|
||||
"BUSINESS_HOURS": "服務時間",
|
||||
"WIDGET_BUILDER": "Widget Builder",
|
||||
"BOT_CONFIGURATION": "增機器人設定"
|
||||
"BOT_CONFIGURATION": "增機器人設定",
|
||||
"CSAT": "顧客滿意度得分(CSAT)"
|
||||
},
|
||||
"SETTINGS": "設定",
|
||||
"FEATURES": {
|
||||
@ -502,9 +503,7 @@
|
||||
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
|
||||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
|
||||
"AUTO_ASSIGNMENT": "啟用自動分配",
|
||||
"ENABLE_CSAT": "Enable CSAT",
|
||||
"SENDER_NAME_SECTION": "Enable Agent Name in Email",
|
||||
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
|
||||
"SENDER_NAME_SECTION_TEXT": "Enable/Disable showing Agent's name in email, if disabled it will show business name",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL": "Enable conversation continuity via email",
|
||||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Conversations will continue over email if the contact email address is available.",
|
||||
@ -578,6 +577,32 @@
|
||||
"LABEL": "Visitors should provide their name and email address before starting the chat"
|
||||
}
|
||||
},
|
||||
"CSAT": {
|
||||
"TITLE": "Enable CSAT",
|
||||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||||
"DISPLAY_TYPE": {
|
||||
"LABEL": "Display type"
|
||||
},
|
||||
"MESSAGE": {
|
||||
"LABEL": "訊息",
|
||||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||||
},
|
||||
"SURVEY_RULE": {
|
||||
"LABEL": "Survey rule",
|
||||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||||
"OPERATOR": {
|
||||
"CONTAINS": "包含",
|
||||
"DOES_NOT_CONTAINS": "不包含"
|
||||
},
|
||||
"SELECT_PLACEHOLDER": "select labels"
|
||||
},
|
||||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||||
"API": {
|
||||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||||
}
|
||||
},
|
||||
"BUSINESS_HOURS": {
|
||||
"TITLE": "設定你的服務時間",
|
||||
"SUBTITLE": "為你的 livechat 小工具設定服務時間",
|
||||
|
||||
@ -132,6 +132,8 @@ am:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ am:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ ar:
|
||||
attachment: 'المرفقات'
|
||||
no_content: 'لا يوجد محتوى'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: 'أشار %{story_sender} إليك في القصة: '
|
||||
instagram_deleted_story_content: هذه القصة لم تعد متاحة.
|
||||
@ -139,6 +141,9 @@ ar:
|
||||
delivery_status:
|
||||
error_code: 'رمز الخطأ: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'تم تحديث حالة المحادثة لـ"مغلقة" بواسطة %{user_name}'
|
||||
contact_resolved: 'تم حل المحادثة بواسطة %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ az:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ az:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ bg:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ bg:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ ca:
|
||||
attachment: 'Adjunt'
|
||||
no_content: 'Sense contingut'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} t''ha mencionat a la història: '
|
||||
instagram_deleted_story_content: Aquesta història ja no està disponible.
|
||||
@ -139,6 +141,9 @@ ca:
|
||||
delivery_status:
|
||||
error_code: 'Codi d''error: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'La conversa va ser marcada com resolta per %{user_name}'
|
||||
contact_resolved: 'La conversa va ser resolta per %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ cs:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ cs:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Konverzace byla vyřešena uživatelem %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ da:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} nævnte dig i historien: '
|
||||
instagram_deleted_story_content: Denne historie er ikke længere tilgængelig.
|
||||
@ -139,6 +141,9 @@ da:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Samtalen blev markeret som løst af %{user_name}'
|
||||
contact_resolved: 'Samtalen blev løst af %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ de:
|
||||
attachment: 'Anhang'
|
||||
no_content: 'Kein Inhalt'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} erwähnte sie in der Geschichte: '
|
||||
instagram_deleted_story_content: Diese Geschichte ist nicht mehr verfügbar.
|
||||
@ -139,6 +141,9 @@ de:
|
||||
delivery_status:
|
||||
error_code: 'Fehlercode: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Das Gespräch wurde von %{user_name} gelöst'
|
||||
contact_resolved: 'Konversation wurde von %{contact_name} gelöst'
|
||||
|
||||
@ -132,6 +132,8 @@ el:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: 'Ο %{story_sender} σας ανέφερε στην ιστορία: '
|
||||
instagram_deleted_story_content: Η ιστορία δεν είναι πλέον διαθέσιμη.
|
||||
@ -139,6 +141,9 @@ el:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Η συνομιλία έχει επιλυθεί από τον %{user_name}'
|
||||
contact_resolved: 'Η συνομιλία επιλύθηκε από τον %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ es:
|
||||
attachment: 'Adjunto'
|
||||
no_content: 'Sin contenido'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} te mencionó en la historia: '
|
||||
instagram_deleted_story_content: Esta historia ya no está disponible.
|
||||
@ -139,6 +141,9 @@ es:
|
||||
delivery_status:
|
||||
error_code: 'Código de error: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'La conversación fue marcada por %{user_name}'
|
||||
contact_resolved: 'Conversación fue resuelta por %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ fa:
|
||||
attachment: 'پیوست'
|
||||
no_content: 'فاقد محتوا'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} در داستان به شما اشاره کرده: '
|
||||
instagram_deleted_story_content: این داستان دیگر در دسترس نیست.
|
||||
@ -139,6 +141,9 @@ fa:
|
||||
delivery_status:
|
||||
error_code: 'کد خطا " %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'مکالمه توسط ایجنت %{user_name} حل شده، اعلام شده بود'
|
||||
contact_resolved: 'گفتگو توسط %{contact_name} حل شد'
|
||||
|
||||
@ -132,6 +132,8 @@ fi:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ fi:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: '%{user_name} merkitsi keskustelun ratkaistuksi'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ fr:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} vous a mentionné dans la story: '
|
||||
instagram_deleted_story_content: Cette Story n'est plus disponible.
|
||||
@ -139,6 +141,9 @@ fr:
|
||||
delivery_status:
|
||||
error_code: 'Code d''erreur : %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'La conversation a été marquée résolue par %{user_name}'
|
||||
contact_resolved: 'La conversation a été résolue par %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ he:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ he:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'השיחה סומנה כפתורה על ידי %{user_name}'
|
||||
contact_resolved: 'השיחה נפתרה על ידי %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ hi:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ hi:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ hr:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ hr:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ hu:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} megemlített egy storyban: '
|
||||
instagram_deleted_story_content: Ez a story már nem érhető el.
|
||||
@ -139,6 +141,9 @@ hu:
|
||||
delivery_status:
|
||||
error_code: 'Hibakód: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'A beszélgetést lezárta %{user_name}'
|
||||
contact_resolved: 'A beszélgetést megoldottra állította: %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ hy:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ hy:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ id:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} menyebutmu dalam story: '
|
||||
instagram_deleted_story_content: Story ini tidak lagi tersedia.
|
||||
@ -139,6 +141,9 @@ id:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Percakapan ditandai selesai oleh %{user_name}'
|
||||
contact_resolved: 'Percakapan diselesaikan oleh %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ is:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} minntist á þig í sögunni: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ is:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Samtal var merkt sem leyst af %{user_name}'
|
||||
contact_resolved: 'Samtal var leyst af %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ it:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} ti ha menzionato nella storia: '
|
||||
instagram_deleted_story_content: Questa storia non è più disponibile.
|
||||
@ -139,6 +141,9 @@ it:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'La conversazione è stata contrassegnata come risolta da %{user_name}'
|
||||
contact_resolved: 'La conversazione è stata risolta da %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ ja:
|
||||
attachment: '添付ファイル'
|
||||
no_content: 'コンテンツなし'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} さんがストーリーであなたについて言及しました: '
|
||||
instagram_deleted_story_content: このストーリーはもう利用できません。
|
||||
@ -139,6 +141,9 @@ ja:
|
||||
delivery_status:
|
||||
error_code: 'エラーコード: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: '%{user_name} によって会話は解決済みになりました'
|
||||
contact_resolved: '%{contact_name} によって会話が解決されました'
|
||||
|
||||
@ -132,6 +132,8 @@ ka:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ ka:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ ko:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ ko:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ lt:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} paminėjo jus pasakojime: '
|
||||
instagram_deleted_story_content: Šis pasakojimas nebepasiekiamas.
|
||||
@ -139,6 +141,9 @@ lt:
|
||||
delivery_status:
|
||||
error_code: 'Klaidos kodas: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Pokalbį pažymėjo %{user_name} kaip baigtą'
|
||||
contact_resolved: 'Pokalbį užbaigė %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ lv:
|
||||
attachment: 'Pielikums'
|
||||
no_content: 'Nav satura'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} pieminēja jūs stāstā: '
|
||||
instagram_deleted_story_content: Šis stāsts vairs nav pieejams.
|
||||
@ -139,6 +141,9 @@ lv:
|
||||
delivery_status:
|
||||
error_code: 'Kļūdas kods: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: '%{user_name} sarunu atzīmēja kā atrisinātu'
|
||||
contact_resolved: '%{contact_name} atrisināja sarunu'
|
||||
|
||||
@ -132,6 +132,8 @@ ml:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ ml:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'സംഭാഷണം %{user_name} പരിഹരിച്ചതായി അടയാളപ്പെടുത്തി'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ ms:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ ms:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ ne:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ ne:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ nl:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} heeft je genoemd in het verhaal: '
|
||||
instagram_deleted_story_content: Dit verhaal is niet meer beschikbaar.
|
||||
@ -139,6 +141,9 @@ nl:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Gesprek werd gemarkeerd door %{user_name}'
|
||||
contact_resolved: 'Gesprek werd opgelost door %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@
|
||||
attachment: 'Vedlegg'
|
||||
no_content: 'Ingen innhold'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} nevnte deg i historien: '
|
||||
instagram_deleted_story_content: Denne historien er ikke lenger tilgjengelig.
|
||||
@ -139,6 +141,9 @@
|
||||
delivery_status:
|
||||
error_code: 'Feilkode: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Samtale ble løst av %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ pl:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} wspomniał o Tobie w historii: '
|
||||
instagram_deleted_story_content: Ta historia już nie jest dostępna.
|
||||
@ -139,6 +141,9 @@ pl:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Rozmowa została oznaczona przez %{user_name}'
|
||||
contact_resolved: 'Rozmowa została rozwiązana przez %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ pt:
|
||||
attachment: 'Anexo'
|
||||
no_content: 'Sem conteúdo'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mencionou você na história: '
|
||||
instagram_deleted_story_content: Esta história já não está disponível.
|
||||
@ -139,6 +141,9 @@ pt:
|
||||
delivery_status:
|
||||
error_code: 'Código de erro: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversa foi marcada como resolvida por %{user_name}'
|
||||
contact_resolved: 'Conversa foi resolvida por %{contact_name}'
|
||||
|
||||
@ -142,7 +142,7 @@ pt_BR:
|
||||
error_code: 'Código de erro: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'A conversa foi marcada como resolvida por %{user_name} devido à inatividade'
|
||||
resolved: 'A conversa foi marcada como resolvida por %{user_name} por inatividade'
|
||||
open: 'A conversa foi marcada como aberta por %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversa foi marcada como resolvida por %{user_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ ro:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} menționat în poveste: '
|
||||
instagram_deleted_story_content: Această poveste nu mai este disponibilă.
|
||||
@ -139,6 +141,9 @@ ro:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversația a fost marcată de %{user_name}'
|
||||
contact_resolved: 'Conversația a fost rezolvată de %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ ru:
|
||||
attachment: 'Вложение'
|
||||
no_content: 'Нет содержимого'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} упомянул Вас в истории: '
|
||||
instagram_deleted_story_content: Эта история больше недоступна.
|
||||
@ -139,6 +141,9 @@ ru:
|
||||
delivery_status:
|
||||
error_code: 'Код ошибки: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: '%{user_name} завершил диалог'
|
||||
contact_resolved: 'Разговор был закрыт %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ sh:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ sh:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ sk:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ sk:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ sl:
|
||||
attachment: 'Priponka'
|
||||
no_content: 'Ni vsebine'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} vas je omenil v zgodbi: '
|
||||
instagram_deleted_story_content: Ta zgodba ni več na voljo.
|
||||
@ -139,6 +141,9 @@ sl:
|
||||
delivery_status:
|
||||
error_code: 'Koda napake: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: '%{user_name} je pogovor označil za rešenega'
|
||||
contact_resolved: 'Pogovor je razrešil %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ sq:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ sq:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ sr-Latn:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} vas je pomenuo u priči: '
|
||||
instagram_deleted_story_content: Ova priča više nije dostupna.
|
||||
@ -139,6 +141,9 @@ sr-Latn:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Razgovor je označen kao rešen od strane %{user_name}'
|
||||
contact_resolved: 'Razgovor je rešen od strane %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ sv:
|
||||
attachment: 'Bilaga'
|
||||
no_content: 'Inget innehåll'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ sv:
|
||||
delivery_status:
|
||||
error_code: 'Felkod: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Konversationen har markerats som löst av %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ ta:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ ta:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'உரையாடலுக்கு %{user_name} தீர்வு வழங்கியுள்ளார்'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ th:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ th:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ tl:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} mentioned you in the story: '
|
||||
instagram_deleted_story_content: This story is no longer available.
|
||||
@ -139,6 +141,9 @@ tl:
|
||||
delivery_status:
|
||||
error_code: 'Error code: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Conversation was marked resolved by %{user_name}'
|
||||
contact_resolved: 'Conversation was resolved by %{contact_name}'
|
||||
|
||||
@ -132,6 +132,8 @@ tr:
|
||||
attachment: 'Attachment'
|
||||
no_content: 'No content'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} hikayesinde senden bahsetti: '
|
||||
instagram_deleted_story_content: Bu hikaye artık mevcut değil.
|
||||
@ -139,6 +141,9 @@ tr:
|
||||
delivery_status:
|
||||
error_code: 'Hata kodu: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Konuşma %{user_name} tarafından çözümlendi olarak işaretlendi'
|
||||
contact_resolved: 'Konuşma %{contact_name} tarafından çözümlendi olarak işaretlendi'
|
||||
|
||||
@ -132,6 +132,8 @@ uk:
|
||||
attachment: 'Вкладення'
|
||||
no_content: 'Немає вмісту'
|
||||
conversations:
|
||||
captain:
|
||||
handoff: 'Transferring to another agent for further assistance.'
|
||||
messages:
|
||||
instagram_story_content: '%{story_sender} згадав вас у сторіс: '
|
||||
instagram_deleted_story_content: Ця історія більше не доступна.
|
||||
@ -139,6 +141,9 @@ uk:
|
||||
delivery_status:
|
||||
error_code: 'Код помилки: %{error_code}'
|
||||
activity:
|
||||
captain:
|
||||
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
|
||||
open: 'Conversation was marked open by %{user_name}'
|
||||
status:
|
||||
resolved: 'Розмова була відмічена як вирішена %{user_name}'
|
||||
contact_resolved: 'Діалог був закритий %{contact_name}'
|
||||
|
||||
Some files were not shown because too many files have changed in this diff Show More
Loading…
Reference in New Issue
Block a user