Muhsin Keloth
76711d95ff
chore: Change primary actor to Conversation for all the notification types. ( #8435 )
2023-12-06 10:43:09 +05:30
Sivin Varghese
35a9acf099
feat: Adds the ability to set an emoji for help center category ( #8111 )
2023-10-20 13:52:30 +05:30
Sivin Varghese
b6ba0f343e
feat: Reverse the contact merge ( #8057 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-10 08:20:48 +05:30
Pranav Raj S
12a64f1b10
chore: Add an API to find the contacts using contact inbox sourceId ( #8012 )
...
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
2023-09-28 15:26:28 -07:00
Pranav Raj S
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel ( #7637 )
2023-07-28 14:50:30 -07:00
Sojan Jose
480f34803b
feat: Response Bot using GPT and Webpage Sources ( #7518 )
...
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.
The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.
Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Muhsin Keloth
6eb4fa41ff
feat: Add sender details and message create date in the attachment API ( #7308 )
2023-06-14 17:29:13 +05:30
Pranav Raj S
39eaed7766
fix: Cannot read properties of undefined (reading 'always_play_audio_alert') ( #7260 )
2023-06-06 15:16:25 -07:00
Shivam Mishra
f2f33038f2
fix: Make category non-mandatory ( #7117 )
...
Creating articles in a new help center without categories throws an error. This PR fixes that.
2023-05-18 18:42:28 +05:30
Muhsin Keloth
2c3160cfee
feat: API to list all attachments for a conversation ( #7059 )
...
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
2023-05-12 15:48:06 +05:30
Tejaswini Chile
847d7ea082
feat: Add support to uncategorized articles ( #6912 )
2023-05-02 15:35:26 +05:30
Tejaswini Chile
8f4d4798c2
feat: Backend changes for article and categories ordering ( #6655 )
2023-03-13 17:39:07 +05:30
Nithin David Thomas
88ed028a06
feat: Revamps search to use new search API's ( #6582 )
...
* feat: Revamps search to use new search API's
* Fixes search result spacing
* Fixes message result
* Fixes issue with empty search results
* Remove console errors
* Remove console errors
* Fix console errors, canned responses
* Fixes message rendering on results
* Highlights search term
* Fixes html rendering for emails
* FIxes email rendering issues
* Removes extra spaces and line breaks
---------
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-03-03 20:58:21 +05:30
Sojan Jose
d4e7eaecce
feat: New APIs for search ( #6564 )
...
- Adding new API endpoints for search
- Migrations to add appropriate indexes
2023-02-28 22:00:36 +05:30
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants ( #6462 )
...
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-02-15 16:33:31 -08:00
Sojan Jose
606fc9046a
feat: Allow users to mark a conversation as unread ( #5924 )
...
Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3
fixes : #5552
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-24 10:55:45 +03:00
Tejaswini Chile
782165478b
fix: Update article count in portal admin dashboard ( #5647 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-21 13:43:15 -07:00
Pranav Raj S
95cc55d043
fix: Update pagination logic in the help center ( #5693 )
2022-10-20 20:05:17 -07:00
Geophilus Durairaj
bd445216e9
fix: DEPRECATION WARNING: Rendering actions with '.' in the name is deprecated ( #5560 )
...
fixes the warning: Rendering actions with '.' in the name is deprecated
2022-10-05 17:24:34 -07:00
Tejaswini Chile
336c09e072
fix: Add all articles count to article API ( #5497 )
2022-09-27 12:35:53 -07:00
Pranav Raj S
cc4ef14faa
chore: Fix link generation logic in help-center ( #5470 )
2022-09-20 18:23:28 -07:00
Pranav Raj S
1761100c77
chore: Remove static URLs from the documentation ( #5461 )
2022-09-19 21:52:01 -07:00
Muhsin Keloth
b71291619c
feat: Adds the ability to edit article ( #5232 )
2022-08-16 17:55:34 +05:30
Muhsin Keloth
20f3568583
feat: Portals store integration ( #5185 )
2022-08-08 15:47:32 +05:30
Tejaswini Chile
4152883f38
chore: Add missing locale info in portal API ( #5177 )
2022-08-03 10:33:48 +05:30
Muhsin Keloth
5735a8e377
feat: Articles store integration ( #5133 )
2022-08-02 17:14:10 +05:30
Tejaswini Chile
596b611fc0
fix: search with status and author ( #5152 )
2022-08-02 15:28:27 +05:30
Tejaswini Chile
41df70fb96
chore: Add articles metadata ( #5125 )
2022-07-28 13:59:16 +05:30
Tejaswini Chile
f6891aebbb
fix: Set account default language in account API ( #5086 )
2022-07-26 22:42:20 +05:30
Tejaswini Chile
5727928600
fix: help center clearing minor bugs ( #5075 )
2022-07-22 15:01:07 +05:30
Tejaswini Chile
0cee42a9f9
feat: Macros CRUD api ( #5047 )
2022-07-19 17:37:00 +05:30
Pranav Raj S
1dc7ce526e
chore: Add ee helper, custom_attributes to account ( #5058 )
2022-07-19 00:33:06 +05:30
giquieu
827f977a37
feat: Update API for contact avatar ( #4719 )
...
Added the ability to update the contact's avatar via API and Dashboard.
- Contact create and update APIs can now accept avatar attachment parameters [form data].
- Contact create and update endpoints can now accept the avatar_url parameter.[json]
- API endpoint to remove a contact avatar.
- Updated Contact create/edit UI components with avatar support
Fixes : #3428
2022-07-12 10:03:16 +02:00
Tejaswini Chile
23ac1c0334
feat: Added portal logo and the updated the JSON ( #4996 )
2022-07-11 12:43:24 +05:30
Tejaswini Chile
fdf449dc87
Feat: Article public apis ( #4955 )
2022-07-08 17:24:38 +05:30
Tejaswini Chile
ae59d0a343
feat: CRUD operation for associated articles to current article ( #4912 )
2022-07-04 20:29:44 +05:30
Tejaswini Chile
df1bf112ea
feat: Category API to handle linked categories and parent-sub categories ( #4879 )
2022-06-28 11:23:20 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles ( #4777 )
...
Fixes : #4802
2022-06-13 15:56:49 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context ( #4761 )
2022-06-01 11:13:10 +05:30
Pranav Raj S
56cd9bc0b8
chore: Add Assignable Agents API ( #4722 )
2022-05-23 19:24:07 +05:30
Pranav Raj S
20565d09c0
fix: Update report method to fix issues with special characters ( #4697 )
2022-05-18 12:15:30 +05:30
Pranav Raj S
47f04ee3fe
chore: Add an option to download CSAT Reports ( #4694 )
2022-05-17 21:01:45 +05:30
Tejaswini Chile
938fb887c4
feat: Portal endpoint ( #4633 )
2022-05-16 13:59:59 +05:30
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks ( #4540 )
...
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-04-25 17:44:42 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule ( #4480 )
...
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-24 12:02:40 +05:30
Pranav Raj S
f2f0d466f2
chore: Update Help Center APIs to accomodate locale ( #4515 )
2022-04-20 16:00:37 +05:30
Sojan Jose
7a8aa4ca2e
chore: Add Swagger Doc for Team Members ( #4390 )
...
Add swagger documentation for Team Members APIs
2022-04-05 16:05:49 +05:30
Fayaz Ahmed
5ad6db07b4
fix: Automation Bugs and minor enhancements ( #3936 )
2022-02-15 23:36:29 +05:30
Tejaswini Chile
a7c947aeae
feat: Clone and update automation rules ( #3782 )
...
- endpoints to clone and update automation rules
fixes : #3740
2022-01-20 15:30:21 -08:00
Tejaswini Chile
7df68c6388
Feat: Automations Actions ( #3564 )
2022-01-13 11:21:06 +05:30
Tejaswini Chile
a0884310f4
feat: Save automation rules ( #3359 )
2022-01-10 12:41:59 +05:30
Fayaz Ahmed
d7cfe6858e
feat: Add advanced contact filters ( #3471 )
...
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-12-02 19:12:44 -08:00
Sojan Jose
add004a56e
Chore: API Improvements ( #3469 )
2021-11-27 00:48:46 +05:30
Muhsin Keloth
76370267f3
feat: Render contact custom attributes in contact/conversation sidebar ( #3310 )
2021-11-11 15:23:33 +05:30
Tejaswini Chile
372bd75028
feat: Add filter APIs for Contacts and Conversations ( #3264 )
2021-11-01 12:27:04 +04:00
Sojan Jose
06289b03ea
chore: Add Contact Note APIs ( #3266 )
2021-10-24 12:40:30 +05:30
Tejaswini Chile
658a511b88
feat: Conversation and contact endpoint ( #3198 )
2021-10-20 18:14:56 +05:30
Sojan Jose
c54aae21ff
chore: Move agent availability to Account level ( #3074 )
...
- Move agent availability to the account level
2021-10-07 13:21:46 +05:30
Pranav Raj S
57abdc4d5f
feat: Display "Snoozed Until" time on conversation header ( #3028 )
2021-09-29 19:33:51 +05:30
Sojan Jose
49ac4a4400
chore: Fix Twilio callback url not appearing until refresh ( #3106 )
...
The Twilio callback url wasn't being displayed until the page is refreshed
fixes : #3034
2021-09-29 18:29:13 +05:30
Tejaswini Chile
54bdb2957f
feat: Add assignee last seen to conversations ( #3069 )
...
- Adds assignee last seen attribute to conversations
2021-09-23 20:59:10 +05:30
Muhsin Keloth
0c24df96a8
chore: Conversation custom attribute APIs ( #3024 )
2021-09-22 10:46:48 +05:30
Sojan Jose
22d1c8baf2
Chore: Inbox Members API improvements ( #3008 )
...
- New Inbox Member APIs
- Return JSON errors for Platform APIs
2021-09-14 11:55:02 +05:30
Sojan Jose
2ebd38c3b7
Chore: API Improvements ( #2956 )
...
- API to fetch info of a single inbox
- Document passing custom_attributes in the API
- Ability to filter contacts with contact identifier in search API
2021-09-04 17:56:46 +05:30
Pranav Raj S
7664006625
chore: Improve search, list performance of contact/conversation APIs ( #2696 )
2021-07-23 18:39:24 +05:30
Pranav Raj S
6e1493501a
feat: Add APIs for custom attribute definitions ( #2689 )
2021-07-23 17:04:33 +05:30
Sojan Jose
217dd8a6f0
chore: Add assigned_count to conversation APIs ( #2665 )
2021-07-19 19:10:58 +05:30
Pranav Raj S
cb44eb2964
feat: Add CSAT reports ( #2608 )
2021-07-14 10:20:06 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs ( #2503 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Pranav Raj S
30832d8a34
feat: Add APIs to create custom views on the dashboard ( #2498 )
2021-06-29 19:29:57 +05:30
Sojan Jose
22965be6dc
feat: Add AgentBot APIs ( #2323 )
2021-06-01 22:34:25 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks ( #2250 )
...
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns ( #2175 )
2021-04-29 22:23:32 +05:30
Sojan Jose
4635e5bb44
feat: Assignable agents API ( #2131 )
...
`inboxes/id/assignable_agents` returns all users that have permission to a conversation happening in that inbox.
2021-04-20 13:46:20 +05:30
Sojan Jose
45e43b0b89
feat: Contactable Inboxes API ( #2101 )
...
- Add endpoint which lists inboxes through which a contact can be contacted
- Conversation creation API auto-creates contact_inbox for specific channels [ Twilio, email, api]
- Ability to send the initial message payload along with the conversation creation
- Fixes #1678 ( issue saving additional attributes for conversation )
2021-04-15 15:13:01 +05:30
Sivin Varghese
36f086c5cb
feat: Redesigned search UI ( #1845 )
2021-03-15 18:38:05 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors ( #1807 )
2021-02-19 18:35:21 +05:30
Sojan Jose
f9c3b7f2f1
feat: Bulk add team members in Team APIs ( #1695 )
2021-01-29 12:34:52 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note ( #1688 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-27 00:04:11 +05:30
Pranav Raj S
ba06fe1cb2
feat: Update notification in account settings ( #1660 )
2021-01-17 23:59:09 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs ( #1654 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Muhsin Keloth
2d5aa9d3bd
chore: Add count and current page in notification meta details ( #1619 )
2021-01-13 17:04:27 +05:30
Pranav Raj S
a2d6fa0f74
feat: API to add label to contacts ( #1563 )
2021-01-03 20:07:57 +05:30
Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message ( #1353 )
2020-12-28 23:36:50 +05:30
Nithin David Thomas
7c62d3629c
feat: Add pending message on dashboard ( #1547 )
2020-12-25 13:15:01 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page ( #1335 )
...
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-10 15:25:26 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search ( #1385 )
...
* feat: Search messages by content
* Fix search UI
* Add specs
* chore: Filter search results
* Update highlight logic
* Rename query to searchTerm
Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity ( #1308 )
...
fixes : #418
2020-11-01 12:53:25 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts ( #1313 )
2020-10-05 23:30:27 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting ( #1281 )
...
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook ( #1286 )
2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs ( #1002 )
...
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories
Addresses: #714
Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content ( #1265 )
...
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
Sojan Jose
507b40a51d
chore: Control rendering contact inbox ( #1157 )
2020-08-19 23:25:55 +05:30
Sojan Jose
a6a62d92bf
chore: Add Additional Contact APIs ( #1130 )
...
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-10 12:15:29 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at ( #1114 )
2020-08-03 13:40:20 +05:30
Pranav Raj S
5e5f34bedc
chore: Add an indicator for incoming emails ( #1112 )
2020-08-01 20:56:47 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent ( #1097 )
...
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account ( #985 )
...
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel ( #1052 )
2020-07-21 12:15:24 +05:30
