This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.
Fixes: #6866
Message search would frequently timeout. The reason was that the query would join the conversation too, the new query searches the message table directly
Co-authored-by: Sojan <sojan@pepalo.com>
Consider a scenario where two jobs are concurrently accessing a job with a lock mechanism. If the second job accesses lock_manager.locked? before the first job called lock_manager.lock(lock_key), it would return a false positive. At this point, both jobs can be executed freely.
To address this issue, the following change ensures that only the current thread that has set the lock can execute. Otherwise, a LockAcquisitionError will be thrown.
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
- this ensures that the markdown formatted messages from the Chatwoot dashboard will render consistently in telegram UI for the supported types like bold, italics, links etc
While debugging a sentry error for "ActiveRecord::InvalidForeignKey ActiveStorage::Representations::RedirectController", it was noticed that we enqueue a Avatar::AvatarFromUrlJob for each setUser call, which is unnecessary. Hence making this call only if the contact doesn't have an existing avatar.
If one needs to have this avatar updated, they can go to the contacts tab and delete the current avatar, Chatwoot will pick up the new avatar in subsequent API call.
This PR adds support for Markdown in the telegram API for send message. The dashboard uses commonmark syntax for markdown but telegram is using MarkdownV2.
More info - https://core.telegram.org/bots/api#markdownv2-style
Adds support for bold - *bold*, _italic text_, __underline__, ~strikethrough~
Co-authored-by: Sojan Jose <sojan@pepalo.com>
In rare cases, the API call to Telegram for the file path fails. We were logging the error in sentry, switching to logs instead.
Co-authored-by: Sojan <sojan@pepalo.com>
In the previous release, we enabled "HTTP Basic Authentication" to secure all attachments requiring HTTP authentication. This is particularly important for media files that may contain sensitive data, as recommended by Twilio. However, some users experienced issues because they did not enable this option despite our alerts prompting them to do so. If the authenticated attachment download call fails, add another call to download the attachment without authentication.
The sentinel configuration set in this specification seems to be affecting other specifications. So, let's ensure that the memoised config variable gets unset after execution of the spec.
- This PR adds a feature to auto-trigger handoff events when an Agent bot toggles a conversation status from Pending to Open
Co-authored-by: Sojan <sojan@pepalo.com>
This PR logs additional information in content_attributes of a message in case it is unsupported. This info can be used by the client to render a fresh UI
- Ability to configure Chatwoot custom branding from UI when using paid plans
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
- The cache stores the labels as label1, label2. Without removing the whitespace, the output of cached_label_list_array would be [label1, [whitespace]label2], which doesn't match with the existing labels. This list is returned with proper label names.
- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
- We have observed some failures for data import jobs in the cloud due to race conditions with job executions and active storage file uploading. This PR adds delays and retries to accommodate that.
This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log
- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
- Add webhook events for inbox creation/updation.
- Right now, the feature is added under a feature_flag. It is not available by default on all installations.
DISTINCT query with custom attributes return an error. To avoid the error, this PR refactors the query to include tags only when it is required.
Fixes#7931Fixes#7836
Co-authored-by: Sojan Jose <sojan@pepalo.com>
