Commit Graph

246 Commits

Author SHA1 Message Date
Rodribm10
2261b09b25 feat(captain-memory): add HardDeleteExpiredJob with daily cron (LGPD) 2026-04-19 01:09:28 -03:00
Rodribm10
b3077b2b26 feat(captain-memory): add AgingJob with TTL + LRU cap, weekly cron 2026-04-19 01:05:02 -03:00
Rodribm10
fb6673664a fix(captain-memory): isolate per-account failures in SilenceDetectorJob + fix typo 2026-04-19 01:01:28 -03:00
Rodribm10
833e76856e feat(captain-memory): add SilenceDetectorJob with 10min cron 2026-04-19 00:55:15 -03:00
Rodribm10
1646f66a97 fix(captain-memory): wrap ExtractFromConversationJob persistence in transaction + hoist unit lookup 2026-04-19 00:50:08 -03:00
Rodribm10
9d5e4c959f feat(captain-memory): add ExtractFromConversationJob with TTL + idempotency 2026-04-19 00:45:14 -03:00
Rodribm10
350a420ee0 feat(captain-memory): add ContradictionCheckerJob 2026-04-19 00:39:52 -03:00
Rodribm10
dc366433bb feat(captain-memory): add UpdateEmbeddingJob 2026-04-19 00:35:06 -03:00
Rodribm10
6723473fdc fix(captain-memory): ContradictionChecker exact-match parsing + rescue wrap + LLM failure test 2026-04-19 00:31:54 -03:00
Rodribm10
9bc6429b91 feat(captain-memory): add ContradictionCheckerService with LLM verification 2026-04-19 00:26:58 -03:00
Rodribm10
aec796ebfd fix(captain-memory): cap ExtractionService input, validate scope, filter failed msgs 2026-04-19 00:24:09 -03:00
Rodribm10
9d593757df feat(captain-memory): add ExtractionService with evidence+confidence guardrails 2026-04-19 00:18:32 -03:00
Rodribm10
0fee1b3c2f fix(captain-memory): strengthen RecallService logging context and document timeout tradeoff 2026-04-19 00:14:06 -03:00
Rodribm10
502c3d1698 feat(captain-memory): add RecallService with timeout and graceful degradation 2026-04-19 00:09:31 -03:00
Rodribm10
5d15f55a29 feat(captain-memory): add PromptInjectionService formatting memories as XML 2026-04-19 00:05:11 -03:00
Rodribm10
e1273f142b feat(captain-memory): add Captain::ContactMemory model with scopes and lifecycle methods 2026-04-18 23:53:33 -03:00
Rodribm10
8ea87027d1 fix: move captain_unit_factory_spec out of factories/ (was breaking rails runner boot) 2026-04-15 22:19:48 -03:00
Rodribm10
fa1dd8b6cb feat(lifecycle): expose concierge config update on UnitsController
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:35:03 -03:00
Rodribm10
0b195781c5 feat(lifecycle): REST endpoint for lifecycle deliveries audit log 2026-04-15 10:29:24 -03:00
Rodribm10
8690a49971 feat(lifecycle): REST endpoint for lifecycle config singleton 2026-04-15 10:23:42 -03:00
Rodribm10
7c17a7cb96 feat(lifecycle): REST endpoint for lifecycle rules CRUD
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:17:59 -03:00
Rodribm10
7d21530bc7 feat(lifecycle): add Pundit policies for rule/config/delivery 2026-04-15 10:06:47 -03:00
Rodribm10
f302726d9b test(lifecycle): add end-to-end integration spec for scheduler→dispatch→send flow
Also fixes double-scheduling bug in scheduler_spec and delivery_spec caused by
after_create_commit hook firing while rules already exist — reservation is now
created before rules in setup so the hook finds nothing to schedule.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 09:29:52 -03:00
Rodribm10
7b009cf47f feat(lifecycle): inject concierge context into Captain orchestrator prompt
Adds concierge.* and reservation.* Liquid variables to agent_instructions
so Sofia's orchestrator_prompt receives unit persona/knowledge/variables
and reservation data resolved from conversation.custom_attributes.current_unit_id.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 09:25:16 -03:00
Rodribm10
d0d08ed662 feat(lifecycle): implement DispatcherJob
Replace no-op stub with full perform body: find delivery by id, skip if
blank, delegate to Captain::Lifecycle::Dispatcher#call. Add retry_on
with polynomially_longer backoff (3 attempts). Spec covers dispatcher
delegation and graceful skip for missing records.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 09:20:32 -03:00
Rodribm10
0d4583a21a feat(lifecycle): add Dispatcher service with guards→render→send pipeline
Orchestrates guards → render (Liquid) → send pipeline for one delivery.
Handles skip, reschedule, sent, failed states and re-enqueues on reschedule.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:53:01 -03:00
Rodribm10
6d84a7586b feat(lifecycle): add MinInterval and CustomerReplied guards
Implement guards following the same pass/reschedule/too_stale pattern as QuietHours.
Also fix belongs_to :conversation on Delivery to use class_name: '::Conversation' to avoid namespace resolution failure inside Captain::Lifecycle module.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:49:22 -03:00
Rodribm10
fcdc2054b5 feat(lifecycle): add QuietHours guard with 2h staleness limit
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:44:39 -03:00
Rodribm10
823008a1cd feat(lifecycle): add Guards::Base e 3 guards simples (ReservationActive, OptOutLabel, MaxPerReservation)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:42:10 -03:00
Rodribm10
f6aa39921a feat(lifecycle): add ContextBuilder for Liquid render variables
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:39:35 -03:00
Rodribm10
8e0a06246b feat(lifecycle): wire Captain::Reservation lifecycle hooks
Add after_commit callbacks to call Captain::Lifecycle::Scheduler on
create, status change (cancelled/no_show), and check_in_at change.
Each handler wraps in rescue StandardError to preserve existing behavior.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:37:23 -03:00
Rodribm10
bb4631f427 feat(lifecycle): add Scheduler service and DispatcherJob stub
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:35:31 -03:00
Rodribm10
4a88f7f517 feat(lifecycle): add EventResolver service
Pure function mapping reservation events to timestamps; used by Scheduler (T9) to compute fire_at.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:31:47 -03:00
Rodribm10
a4472b80b9 feat(lifecycle): add concierge_* accessors to Captain::Unit 2026-04-15 01:23:40 -03:00
Rodribm10
41bbf14d57 feat(lifecycle): add Captain::Lifecycle::Delivery model with state helpers
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:21:11 -03:00
Rodribm10
ffc5ac7fb8 feat(lifecycle): add Captain::Lifecycle::Rule model with filter matching
TDD: 16 examples passing. Adds EVENTS constant, active/for_event scopes,
and matches_reservation? with unit_ids/categorias/permanencias filters.
Also adds captain_reservation factory used by the spec.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:18:17 -03:00
Rodribm10
6ee3fcd4ef feat(lifecycle): add Captain::Lifecycle::Config model 2026-04-15 01:14:19 -03:00
Rodribm10
e9a5e734ff feat: rota + controller esqueleto PublicReservations com token auth 2026-04-13 23:49:11 -03:00
Rodribm10
17f1c8165e test: spec para auth do PublicReservationsController (red) 2026-04-13 23:47:00 -03:00
Rodrigo Borba
f2fb40afaa ajuste galeria de imagens 2026-02-26 15:27:25 -03:00
Rodrigo Borba
f12e1d6545 fix(captain): integracao do delay do inbox com resposta humanizada e remocao de race conditions 2026-02-26 12:47:41 -03:00
Rodrigo Borba
14dbc0f423 Adicionar aba faturamento em Reserv 2026-02-26 06:51:08 -03:00
Rodrigo Borba
0e7dc282c4 chore(style): fix rubocop offenses and update typing indicators 2026-02-25 15:06:58 -03:00
gabrieljablonski
9a4c5058f3 Merge branch 'main' into chore/merge-upstream-4.11.0 2026-02-17 23:05:26 -03:00
Aakash Bakhle
138840a23f
fix: typo in metadata key in captain v2 (#13558)
# Pull Request Template

## Description

## Type of change

typo fix

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2026-02-17 15:40:50 +05:30
Aakash Bakhle
3874383698
feat: insrument captain v2 (#13439)
# Pull Request Template

## Description

Instruments captain v2

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

Local testing:
<img width="864" height="510" alt="image"
src="https://github.com/user-attachments/assets/855ebce5-e8b8-4d22-b0bb-0d413769a6ab"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2026-02-17 13:28:26 +05:30
Sojan Jose
61eaa098ae
fix(messages): reduce audio transcription 400 retry noise (#13487)
## Summary
This PR reduces duplicate failure noise for audio transcription jobs
that fail with permanent HTTP 400 responses, and fixes a file-format
edge case causing intermittent 400s.

Sentry issue: [CHATWOOT-99E /
6660541334](https://chatwoot-p3.sentry.io/issues/6660541334/)

## Confirmed root cause
For some attachments, the stored filename had no extension (example:
`speech`, content type `audio/mpeg`).
When the temporary transcription upload file was created without an
extension, OpenAI returned:
`Unrecognized file format` (HTTP 400).

## Scope of changes
1. `Messages::AudioTranscriptionJob`
- Keeps `discard_on Faraday::BadRequestError` to avoid retry storms on
permanent request errors.
- Adds explicit Rails warning logs for discarded jobs with
attachment/job/status context.

2. `Messages::AudioTranscriptionService`
- Keeps guaranteed temp file cleanup via `ensure`.
- Ensures temp upload files include an extension when the original
filename has none, derived from blob `content_type`.
- This addresses intermittent failures like extensionless `audio/mpeg`
files.

## Reproduction
Enable audio transcription for an account and process an audio
attachment whose stored filename has no extension (for example `speech`)
but valid audio content type (`audio/mpeg`).
Before this fix, OpenAI transcription could return HTTP 400
`Unrecognized file format` for that attachment while similar attachments
with extensions succeeded.

## Testing
Ran:
`bundle exec rubocop
enterprise/app/jobs/messages/audio_transcription_job.rb
enterprise/app/services/messages/audio_transcription_service.rb`

Result: both modified files pass lint with no offenses.
2026-02-17 13:25:13 +05:30
Shivam Mishra
2c2f0547f7
fix: Captain not responding to campaign conversations (#13489)
Co-authored-by: Aakash Bakhle <48802744+aakashb95@users.noreply.github.com>
2026-02-12 10:07:56 +05:30
Tanmay Deep Sharma
7b512bd00e
fix: V2 Assignment service enhancements (#13036)
## Linear Ticket:
https://linear.app/chatwoot/issue/CW-6081/review-feedback

## Description

Assignment V2 Service Enhancements

- Enable Assignment V2 on plan upgrade
- Fix UI issue with fair distribution policy display
- Add advanced assignment feature flag and enhance Assignment V2
capabilities

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

This has been tested using the UI.

## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

<!-- CURSOR_SUMMARY -->
---

> [!NOTE]
> **Medium Risk**
> Changes auto-assignment execution paths, rate limiting defaults, and
feature-flag gating (including premium plan behavior), which could
affect which conversations get assigned and when. UI rewires inbox
settings and policy flows, so regressions are possible around
navigation/linking and feature visibility.
> 
> **Overview**
> **Adds a new premium `advanced_assignment` feature flag** and uses it
to gate capacity/balanced assignment features in the UI (sidebar entry,
settings routes, assignment-policy landing cards) and backend
(Enterprise balanced selector + capacity filtering).
`advanced_assignment` is marked premium, included in Business plan
entitlements, and auto-synced in Enterprise accounts when
`assignment_v2` is toggled.
> 
> **Improves Assignment V2 policy UX** by adding an inbox-level
“Conversation Assignment” section (behind `assignment_v2`) that can
link/unlink an assignment policy, navigate to create/edit policy flows
with `inboxId` query context, and show an inbox-link prompt after
creating a policy. The policy form now defaults to enabled, disables the
`balanced` option with a premium badge/message when unavailable, and
inbox lists support click-to-navigate.
> 
> **Tightens/adjusts auto-assignment behavior**: bulk assignment now
requires `inbox.enable_auto_assignment?`, conversation ordering uses the
attached `assignment_policy` priority, and rate limiting uses
`assignment_policy` config with an infinite default limit while still
tracking assignments. Tests and i18n strings are updated accordingly.
> 
> <sup>Written by [Cursor
Bugbot](https://cursor.com/dashboard?tab=bugbot) for commit
23bc03bf75ee4376071e4d7fc7cd564c601d33d7. This will update automatically
on new commits. Configure
[here](https://cursor.com/dashboard?tab=bugbot).</sup>
<!-- /CURSOR_SUMMARY -->

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2026-02-11 12:24:45 +05:30
Aakash Bakhle
6e397c7571
fix: default model for captain assistant (#13496) 2026-02-10 14:53:53 +05:30