Commit Graph

1004 Commits

Author SHA1 Message Date
Muhsin Keloth
449503bb94
feat: Snooze notification API (#8439) 2023-12-04 12:32:35 +05:30
Muhsin Keloth
aad18e1ca4
feat: Add notification_deleted action cable event (#8431) 2023-12-01 23:06:22 +05:30
Muhsin Keloth
fdc1123b18
feat: Add support for attachments(image and video) in LINE channel (#8425) 2023-12-01 07:23:35 +05:30
Muhsin Keloth
bc6e3e598f
feat: Delete notification by id API (#8430) 2023-11-29 22:45:11 +05:30
Sivin Varghese
ad8ba299c9
feat: Author sections in category block and category list (#8414)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-27 15:13:38 +05:30
Sivin Varghese
2d1f70eb79
feat: Update public portal colors with new design (#8230) 2023-11-23 08:16:52 +05:30
Muhsin Keloth
6c8dacfa0d
feat: Facebook delivery reports (#8136) 2023-11-20 12:22:45 +05:30
Sojan Jose
0e19a4196b
chore: Endpoint to purge portal logo (#8365) 2023-11-18 01:13:22 +05:30
Muhsin Keloth
5f503b1a57
feat: Change slack bot and activity message appearance (#8349) 2023-11-16 12:59:52 +05:30
Sivin Varghese
f018b0013c
feat: Updated the design of the article page (#8166)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:05:13 -08:00
Sivin Varghese
950f085e80
feat: Updated the design of the category page (#8165)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:03:16 -08:00
Sivin Varghese
268e26625b
feat: Adds the ability to see the popular articles (#8152)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:01:07 -08:00
Sivin Varghese
7041d86e4d
feat: Updated home page design (#8106)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 17:59:03 -08:00
Sivin Varghese
78398ee800
feat: Updated public portal header design (#8089)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-08 17:56:59 -08:00
Sojan Jose
7b09b02737
chore: Fix trigger message for response Bot (#8322)
- Fix the bug where wrong messages was used to search response sources
2023-11-08 17:02:48 -08:00
Muhsin Keloth
af7631d9f1
chore: Update MarkMessagesAsReadJob to accept delivered status (#8319) 2023-11-08 13:44:57 -08:00
Vishnu Narayanan
677888bcde
feat: Add job to remove stale contact inboxes (#8096) 2023-11-06 20:24:30 -08:00
Pranav Raj S
d1cbc56d67
chore: Update widget config API to migrate the widget (#8303)
- Update the keys in the widget config API to support loading the widget separately from the Rails App.
2023-11-06 15:27:29 -08:00
Muhsin Keloth
b4d20689b7
feat: Mark the messages as failed if the API channel webhooks fail for any reason. (#8277) 2023-11-04 12:26:28 +05:30
Shivam Mishra
36b6c0cb9c
feat: support image height in markdown rendering of messages (#8177)
- This PR adds BaseMarkdownRenderer, it takes all the required attributes from the image node, parses the cw_image_height query and renders it.
2023-11-02 13:51:54 -07:00
Pranav Raj S
1e70223ed7
chore: Upgrade Cypress to 13.4.0 (#8271) 2023-10-31 19:39:34 -07:00
Muhsin Keloth
68b8d721a7
fix: Update the message status to failed if the outgoing Facebook message fails. (#8258) 2023-10-31 17:40:17 -07:00
Shivam Mishra
8455186e9f
feat: allow instagram reply_to [CW-2609] (#8248)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-31 17:31:12 -07:00
Muhsin Keloth
29f18c7f18
fix: Handle Twilio::REST::RestError (#8257) 2023-10-31 16:23:34 +05:30
Muhsin Keloth
11b27f9805
feat: Handle Line send message/attachments errors (#8200) 2023-10-31 07:42:30 +05:30
Pranav Raj S
653e0335c0
fix: Handle PermissionDeniedError for Dialogflow processor (#8252) 2023-10-30 13:24:03 -07:00
Muhsin Keloth
24fbab94c3
chore: Refactor MarkMessagesAsReadJob based on conversation id and time stamp (#8217)
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
2023-10-27 15:21:39 -07:00
Muhsin Keloth
61e03fa33a
feat: Bandwidth sms channel delivery reports (#8198)
Fixes: https://linear.app/chatwoot/issue/CW-2566/delivery-report-for-bandwidth-sms
2023-10-27 14:07:15 -07:00
Pranav Raj S
6c4b92f7f6
fix: Revert the changes for SyncCustomFilterCountJob (#8238) 2023-10-27 10:45:48 -07:00
Shivam Mishra
d94108bf3f
feat: show ReplyTo in widget UI (#8094)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-27 13:35:02 +05:30
Sojan Jose
8c67ea56e7
chore: Campaign conversations should be created in open state (#8209)
- Ensure that conversations originating from campaigns are created in the open state.
2023-10-25 13:03:08 -07:00
Muhsin Keloth
54bc4c23df
fix: Telegram model specs (#8207) 2023-10-26 00:14:09 +05:30
Muhsin Keloth
58f47eb02c
feat: Handle Facebook send message/attachments errors (#8197) 2023-10-25 08:59:25 -07:00
Muhsin Keloth
4fc62ed9ae
feat: Handle Instagram send message/attachments errors (#8174)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-25 08:56:09 -07:00
Muhsin Keloth
4a89bab23a
feat: Handle Telegram send message/attachments errors (#8173)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-25 08:36:31 -07:00
Shivam Mishra
b9694a0818
feat: support reply to for Telegram (#8105)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-20 13:14:20 +05:30
Shivam Mishra
7416bbb25e
feat: support reply to for outgoing message in WhatsApp (#8107)
- This PR enables replies to WhatsApp.
2023-10-19 13:24:46 -07:00
Muhsin Keloth
78ce8a4652
feat: Add support for Instagram delivery reports (#8125) 2023-10-18 23:42:34 -07:00
Muhsin Keloth
04c874fe35
feat: Add delivery reports for API channel (#8116) 2023-10-18 10:11:13 +05:30
Shivam Mishra
c20415f3ba
test: reset Current.user before each example (#8126)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-10-17 15:42:45 -07:00
Shivam Mishra
9018ec9678
test: reset Current.user after spec (#8123) 2023-10-17 18:06:54 +05:30
Shivam Mishra
e55fe33f1b
test: fix flaky test by adding margin for time diff (#8121) 2023-10-17 14:20:40 +05:30
Shivam Mishra
62d8ec7edb
feat: support reply to for incoming messages on facebook (#8076)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-13 16:33:50 +05:30
Muhsin Keloth
980013abae
feat: Add delivery reports for live chat (#8092) 2023-10-12 20:48:20 +05:30
Vishnu Narayanan
ae52ca87aa
fix: Handle empty status in conversation controller (#8091)
Fixes CW-2644
2023-10-12 17:11:04 +05:30
Vishnu Narayanan
415bb23c37
fix: Handle invalid metric in ReportsController (#8086)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>

Fixes CW-2643
2023-10-12 17:01:23 +05:30
Muhsin Keloth
bd918ee506
fix: Change the message status to failed if the Twilio message delivery status is undelivered (#8097) 2023-10-12 15:27:38 +05:30
Muhsin Keloth
0bc20873f6
feat: Add delivery status for Twilio Channel (#8082)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-11 21:17:46 +05:30
Sojan Jose
6a07251007
feat: Add the ability to self-assign conversations in macros (#8048)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-10 09:38:23 +05:30
Muhsin Keloth
26e8877cd9
feat: Support link unfurling for all the channels within the same connected channel account. (#8033) 2023-10-08 17:55:03 +05:30
Sojan Jose
72ba429159
fix: Show sources in bot response only if documents are present (#8055)
- show sources section in bot only based on appropriate conditions
2023-10-05 00:11:01 -07:00
Pranav Raj S
3227cf7ff3
fix: Update query to support multiple tag conditions (#8054) 2023-10-05 10:47:42 +05:30
Sojan Jose
6f19546c3c
feat: Add article messages along with bot responses (#7993)
ref: https://linear.app/chatwoot/issue/CW-2464/bot-should-also-return-links-to-the-information
2023-10-04 15:40:59 -07:00
Nithin David Thomas
b71a580573
feat: Adds dark theme support for public portal [CW-2525] (#7979)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-10-04 11:56:00 +05:30
Sojan Jose
6a73953003
chore: Add delay before running dataimport job (#8039)
- We have observed some failures for data import jobs in the cloud due to race conditions with job executions and active storage file uploading. This PR adds delays and retries to accommodate that.
2023-10-03 22:18:57 -07:00
Sojan Jose
336af1ac9a
chore: Create client API conversations with custom attributes (#8040)
- Update client API create conversations endpoint to accept custom attributes as well.
2023-10-03 22:18:35 -07:00
Sojan Jose
826d9ec5a7
chore: Refactor Response Bot Data Schema (#8011)
This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log

- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
2023-10-01 19:31:38 -07:00
Muhsin Keloth
24fe3805d8
feat: Slack link unfurling (#7940)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-29 19:35:56 +05:30
Pranav Raj S
fd633e1613
feat: Add inbox webhook events (#8006)
- Add webhook events for inbox creation/updation.
- Right now, the feature is added under a feature_flag. It is not available by default on all installations.
2023-09-28 15:28:10 -07:00
Pranav Raj S
12a64f1b10
chore: Add an API to find the contacts using contact inbox sourceId (#8012)
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
2023-09-28 15:26:28 -07:00
Sojan Jose
647161121e
chore: pass to agent if there is error parsing json (#7990)
- GPT bot should pass the conversation to the agent if AI returns invalid json or any other error
2023-09-26 21:05:21 -07:00
Muhsin Keloth
cbbe939662
fix: Set avatar for users(agent/contact) in slack channels (#7960) 2023-09-26 09:38:14 +05:30
Pranav Raj S
ff915dd2ea
fix: Avoid joining tables to fix the distinct value query (#7965)
DISTINCT query with custom attributes return an error. To avoid the error, this PR refactors the query to include tags only when it is required.

Fixes #7931
Fixes #7836

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-09-22 19:48:56 -07:00
Liam
bdeb2f9812
feat: Searching contacts by company name (#7867)
Implement the functionality of being able to search the contacts page by company name.
Fixes: #7818

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-09-21 00:53:12 -07:00
Nithin David Thomas
53dc38e650
fix: Renders youtube and vimeo links within blank lines as embeds (#7422)
Within the article we are now rendering every link for youtube and vimeo as embeds. This isn't a good solution, as users might need to have plain links as well. This fix will render only links within two blank lines as embeds.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-09-21 00:16:03 -07:00
Sojan Jose
9ba5adfd60
chore: Support multiple values for automation message content (#7871)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-09-19 13:04:58 +05:30
Shivam Mishra
53d530b815
feat: Add upload under account scope (#7914) 2023-09-19 09:51:54 +05:30
Vishnu Narayanan
7b6a56714f
fix: double rendor error on message create api for suspended accounts (#7917) 2023-09-14 20:06:48 +05:30
Sojan Jose
616371adbb
chore: Improve the behavior of lock to single conversation (#7899) 2023-09-14 12:32:57 +05:30
Muhsin Keloth
2d4ef0c328
feat: Add None option in automation assign agent actions (#7900) 2023-09-14 09:01:58 +05:30
Vishnu Narayanan
5e6e234afe
feat (perf): Remove conversation count in contacts list view (#7915)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-14 08:49:37 +05:30
Muhsin Keloth
18e9e771b5
fix: Check body exists before deleting null bytes in Twilio (#7910) 2023-09-13 13:40:26 +05:30
Jordan Brough
4f5c5e9f85
fix: Erase null bytes from incoming Twilio messages (#7901)
We've had some messages come in from a few different phone numbers that had null bytes in them. I don't know how this happens. They don't seem to be malicious.

They currently cause the Postgres gem to raise an error when Chatwoot attempts to save the message body to the database:

ArgumentError (string contains null byte)

Related Rails GitHub issue: rails/rails#26891
2023-09-12 18:07:18 -07:00
Pranav Raj S
f05535c5ad
Revert "chore: Improve the behaviour of lock to single conversation (… (#7886) 2023-09-09 09:59:21 +05:30
Sojan Jose
bfd192ebb2
chore: Improve the behaviour of lock to single conversation (#7863) 2023-09-08 11:16:24 +05:30
Shivam Mishra
e529e1206e
fix: Update inline image processing logic to fix missing images when multiple inline images present (#7861) 2023-09-06 14:35:19 +05:30
Shivam Mishra
9ebabb9832
feat: common attachment endpoint follow-up changes (#7826) 2023-09-01 15:18:48 +07:00
Shivam Mishra
deec1d213b
feat: add a common upload endpoint (#7806)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-08-31 10:36:02 +07:00
Sojan Jose
6ab964b161
chore: fix flaky spec (#7686)
- fix flaky reporting specs
- fix flaky export spec
2023-08-25 00:11:41 -07:00
Shivam Mishra
5598b4b27e
feat: implement mutex for SlackSendJob (#7783) 2023-08-25 11:58:29 +07:00
Sojan Jose
64ae9f625a
chore: Persist emojis in Contact Import (#7803)
The previous fix would remove emojis in contact data. This change ensures they are persisited

ref: #7787
2023-08-24 14:04:52 -07:00
Pranav Raj S
6ddc99d066
fix: Update the in_reply_to to logic to use processed_mail (#7793) 2023-08-24 16:19:17 +05:30
Sojan Jose
acb7debd3f
chore: Contact import improvements (#7787)
- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes: #7307
2023-08-23 23:24:47 -07:00
Shivam Mishra
26ef21a243
feat: locking and retry in FB message parsing (#7701) 2023-08-23 09:48:17 +07:00
Muhsin Keloth
0d41853b0b
fix: OpenAI CE specs (#7710) 2023-08-21 12:54:35 +07:00
Pranav Raj S
29e8e41443
fix: Delete agent bots without deleting the messages (#7754) 2023-08-17 13:48:49 -07:00
Sojan Jose
178bc80b25
fix: Update email alerts for Slack integration (#7739)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-08-17 11:46:37 -07:00
Jordan Brough
996f842882
feat: Allow Twilio::REST::TwilioError errors to raise and prevent Inbox creation (#7379)
This update will mean that errors will roll back the current transaction and the error will be sent back to the frontend and the user will know that the Inbox did not finish setting up successfully.
2023-08-16 15:00:02 -07:00
Vishnu Narayanan
7b8a3fcae0
feat: auditlog for team and inbox member updates (#7516)
- adds an audit log when an agent is added or removed from a team
- adds an audit log when an agent is added or removed from an inbox

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-08-15 19:55:19 -07:00
Sojan Jose
e3b8c1fbb5
fix: Include waiting on agent conversations to unattended view (#7667)
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-08-15 15:09:10 -07:00
Pranav Raj S
ebefb2e201
fix: Consider the emails where in-reply-to header has multiple values (#7715)
- Return the first message id for now to avoid the errors and subsequently missing the message.
- Use .last instead of .first to avoid expensive query.
- Fix array response in response bot.

Fixes:  https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and
2023-08-11 17:53:57 -07:00
Muhsin Keloth
cfe86d9c06
fix: Create new slack thread if the thread identifier changes (#7702)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2023-08-11 14:19:49 +05:30
Muhsin Keloth
c1c3a62412
fix: Improve reply prompt (#7588)
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-08-09 10:25:37 +05:30
Pranav Raj S
4baa4363f4
fix: Update unread_count being 0 if agent has not seen the conversation (#7690) 2023-08-07 18:50:31 -07:00
Sojan Jose
d06cf27800
chore: Specs for pageCrawler Service (#7632) 2023-08-04 15:44:51 -07:00
Pranav Raj S
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Sojan Jose
846f520ad2
feat: toggle typing and update last seen endpoints for client apis (#7621)
- Add toggle_typing endpoint for client APIs
- Adds update last seen endpoint for client APIs 

Fixes: #7581
2023-07-26 20:40:48 +03:00
Sojan Jose
6cbe1ed911
chore: Disable message hooks for conversations without incoming message (#7620)
When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present. 

Fixes: https://linear.app/chatwoot/issue/CW-2187
2023-07-26 20:38:49 +03:00
OMAR.A
1d8341504a
fix: contacts count on filter (#7446)
- Fixes the wrong count shown during the contact filter when contact has multiple labels associated.
2023-07-26 17:31:04 +03:00
Pranav Raj S
a6a0e78bbe
feat: Sort articles based on views (#7599) 2023-07-24 20:27:43 -07:00