Sojan Jose
|
3dae3ff3ad
|
feat: Conversation update API for sla_policy_id (#8973)
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec
Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
|
2024-03-14 17:22:32 +05:30 |
|
Vishnu Narayanan
|
23230e0143
|
feat: sla-7 ensure applied_sla uniqueness (#8938)
* feat: refactor fetching sla in action service
* chore: modify spec
* chore: ensure applied_sla uniqueness
* chore: review fixes
* feat: add unique index on applied_sla
* chore: fix spec
* chore: add new specs to improve coverage
* chore: improve spec
* Update spec/enterprise/services/enterprise/action_service_spec.rb
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
|
2024-02-20 21:59:49 +05:30 |
|
Vishnu Narayanan
|
c1d07a5471
|
feat: Add sidekiq jobs to monitor applied SLAs (#8828)
Fixes: https://linear.app/chatwoot/issue/CW-2983/sidekiq-jobservice-to-monitor-sla-breach
Co-authored-by: Sojan <sojan@pepalo.com>
|
2024-02-07 21:44:56 +04:00 |
|
Vishnu Narayanan
|
232369cd5c
|
feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602)
* feat: add models
* chore: refactor sla column names
* chore: remove foreign keys
* chore: fix spec
* chore: refactor models
|
2024-01-23 23:48:02 +05:30 |
|