Commit Graph

83 Commits

Author SHA1 Message Date
gabrieljablonski
add11d29c1 chore: drop FRONTEND_URL_EXTERNAL var 2025-05-02 20:44:10 -03:00
Gabriel Jablonski
af4ca9d974
Merge branch 'fazer-ai/main' into chore/merge-upstream 2025-05-02 19:55:54 -03:00
Sojan Jose
c63b583f90
chore: improve plan-based feature handling with plan hierarchy (#11335)
- Refactor HandleStripeEventService to better manage features by plan
- Add constants for features available in each plan tier (Startup,
Business, Enterprise)
- Add channel_instagram to Startup plan features
- Improve downgrade handling to properly disable higher-tier features
- Clean up and optimize tests for maintainability
- Add comprehensive test coverage for plan upgrades and downgrades

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-04-28 14:13:56 -07:00
gabrieljablonski
3325539edf chore: ensure trailing slash 2025-04-03 23:28:38 -03:00
gabrieljablonski
0348d0b25a chore: add support for external frontend URL in environment configuration 2025-04-03 23:28:38 -03:00
Cayo P. R. Oliveira
acd1e56a28 feat: baileys provider for whatsapp (#7)
* feat: baileys provider and placeholder for link device modal

* chore: drop qrcode.vue in favor of just img tag

* chore: update modal props

* feat: setup channel provider connection

* chore: update .env.example with Baileys API default configuration

* feat: add support for Baileys provider in WhatsApp events processing

* chore: rename Baileys API default host variable to DEFAULT_BAILEYS_URL

* feat: add setup and disconnect methods for Baileys channel provider in inboxes controller that will be implemented

* feat: add CHANNEL_CONNECTION_UPDATE event and include it in broadcast data preparation

* refactor: simplify channel retrieval logic in WhatsappEventsJob

* refactor: revert CHANNEL_UPDATE_EVENTS constant from ActionCableBroadcastJob

* feat: add 'baileys' as a provider option in Whatsapp channel model

* feat: add provider_connection field to Whatsapp channel model and migration

* refactor: remove unnecessary  CHANNEL_CONNECTION_UPDATE event type

* feat: implement channel provider connection with baileys API

* feat: add inbox association to Whatsapp channel model and update webhook URL handling

* feat: enhance Baileys service to handle webhook multiple event types

* refactor: simplify webhook verification logic in Baileys service

* feat: add setup channel provider call, and refactor some logic

* chore: adapt logic to new API

* refactor: fix typo

* refactor: fix import

* refactor: fix typo

* chore: add fixme comment about race condition

* fix: remove double disconnect call

* feat: implement message processing for incoming WhatsApp messages

* refactor: streamline message type determination and improve readability

* chore: increase cache key granularity

provider connection info might be updated multiple times within 1 second, so updates might be lost due to cache key not being updated. changing cache key to milliseconds solves this

* feat: add `is-loading` to buttons

* feat: update send_message method to use 'to' parameter and improve error handling

* refactor: simplify test setup and update API key in specs

* chore: add setup and disconnect channel provider specs

* test: fix spec after increase cache key granularity

* feat: handle reconnecting state on modal

* style: centered error text

* feat: advanced options on create inbox

* feat: handle new reconnecting on backend

* refactor: update inbox controller specs and leave a FIXME note

* test: add specs for Whatsapp::IncomingMessageBaileysService

* feat: add baileys configuration page

* feat: link device button when disconnected on conversation

* chore: refactor .env.example

* feat: add TODO for unimplemented methods in IncomingMessageBaileysService

* fix: correct method name and update environment variable references in WhatsappBaileysService

* refactor: simplify channel lookup by removing redundant method and handling phone number check directly

* chore: add TODO for unimplemented event processing methods in IncomingMessageBaileysService

* fix: update environment variable references in WhatsappBaileysService tests

* chore(webhook): add pt-BR translations

* chore: add pt-br translations

* chore: inboxname component margin

* refactor: inboxname computed prop

* feat: enhance WhatsApp provider connection handling and message processing

* test: inbox controller

* chore: improve baileys connection and messages handling

* test: incoming message service baileys

* refactor: update provider config validation and improve test setup for WhatsApp Baileys service

* fix: ensure only text messages are sent and update message source ID

* fix: create message

* fix: only update message on success

* test: fix broken specs

* chore: raise error on unsupported message content type

* feat: hide provider connection data from non-admins

* fix: update advanced options

* chore: move class definition

* fix: issue with send_message not returning id

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-04-03 23:28:38 -03:00
Gabriel Jablonski
52a55827c3 chore: lint files (#2)
* chore: lint files

* chore: suppress warning

* chore: disable suggest extensions

* chore: do not stage changes in pre-commit

* chore: remove git add from FE lint and `-a` flag from rubocop on husky
2025-04-03 23:28:38 -03:00
Muhsin Keloth
7a24672b66
feat: Added the ability to create Instagram channel (#11182)
This PR is part of https://github.com/chatwoot/chatwoot/pull/11054 to
make the review cycle easier.
2025-04-03 13:57:14 +05:30
Sivin Varghese
4e58a2a91d
feat: Upgrade page instead of banner (#11202)
# Pull Request Template

## Description

This PR will replace the upgrade banner with an upgrade page view.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/0f2b4b09acdd4404bf3211184a470227?sid=7ed60a99-0299-4642-b907-2af8c4dcc643


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-03-28 02:28:17 -07:00
Pranav
b34c526c51
feat(apps): Shopify Integration (#11101)
This PR adds native integration with Shopify. No more dashboard apps.
The support agents can view the orders, their status and the link to the
order page on the conversation sidebar.

This PR does the following: 
- Create an integration with Shopify (a new app is added in the
integrations tab)
- Option to configure it in SuperAdmin
- OAuth endpoint and the callbacks.
- Frontend component to render the orders. (We might need to cache it in
the future)
---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-19 15:37:55 -07:00
Sojan Jose
6040e50265
chore: Ability to filter conversations with priority (#10967)
- Ability to filter conversation with priority

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-03 16:38:22 +05:30
Muhsin Keloth
ef24eef0b9
feat: move Linear config to installation_config (#10999)
This PR has the following changes

- Add `LINEAR_CLIENT_ID` and `LINEAR_CLIENT_SECRET` to installation
config
- Add Linear config to super_admin/features.yml
- Replace usage of ENV.fetch with GlobalConfigService.load for fetch
Client Id and Secret.
2025-02-28 14:20:27 +05:30
Muhsin Keloth
12134f9391
feat: Linear OAuth 2.0 (#10851)
Fixes https://linear.app/chatwoot/issue/CW-3417/oauth-20-authentication
We are planning to publish the Chatwoot app in the Linear [integration
list](https://linear.app/docs/integration-directory). While we currently
use token-based authentication, Linear recommends OAuth2 authentication.
This PR implements OAuth2 support.

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-02-27 18:15:53 +05:30
Sojan Jose
19cfd4be4c
chore: Clean up the feature presentation in super admin (#10949)
- improve styling of the feature toggle displayed in super admin

<img width="1540" alt="Screenshot 2025-02-21 at 4 47 58 PM"
src="https://github.com/user-attachments/assets/c111ff0d-c2ce-4609-832b-0ea631c97471"
/>

<img width="1451" alt="Screenshot 2025-02-21 at 4 48 11 PM"
src="https://github.com/user-attachments/assets/fe5df4ae-984b-4f9d-baba-9555935fbd55"
/>

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-21 17:01:36 -08:00
Pranav
0a2fd7b1f4
feat: Allow users to see heatmap for last 30 days (#10848)
<img width="989" alt="Screenshot 2025-02-05 at 6 34 12 PM"
src="https://github.com/user-attachments/assets/ae811842-23f7-4bbc-8a42-7cbe4849d287"
/>

View heatmaps for last 30 days based on the filter.
2025-02-19 14:54:15 -08:00
Sojan Jose
3b141fca28
chore: Add internal feature flags for Chatwoot Cloud (#10902)
This PR introduces internal feature flags for testing purposes. These
flags will not be displayed on regular instances to prevent customer
confusion.

Additionally, a new feature flag, `contact_chatwoot_support_team`, has
been added for Chatwoot Cloud. This flag disables contact support for
third-party onboarded accounts, as support will be handled by the
original affiliate team.

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-02-15 16:21:46 -08:00
Sivin Varghese
cf025e0fa4
chore: Remove the background SVG from the help center (#10857)
# Pull Request Template

## Description

This PR will remove the hexagon background image from public portal.

Fixes
https://linear.app/chatwoot/issue/CW-4013/remove-the-background-from-the-help-center

## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Screenshots**
**Before**
<img width="1507" alt="image"
src="https://github.com/user-attachments/assets/3539631d-013b-4770-8bfc-643daf695e0d"
/>

<img width="1507" alt="image"
src="https://github.com/user-attachments/assets/8f511a12-7f77-4301-a0db-bb8ef6f0e37f"
/>



**After**
<img width="1507" alt="image"
src="https://github.com/user-attachments/assets/4eb1a072-991c-4632-8c10-c7551def3a24"
/>

<img width="1507" alt="image"
src="https://github.com/user-attachments/assets/555e9f69-317a-4bc9-97aa-0990908729fa"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-11 18:58:36 +05:30
Pranav
cb42be8e65
feat(v4): Update the report pages to show aggregate values (#10766)
This PR updates the report pages for agents, inboxes, and teams by
replacing charts with aggregate values (under a feature flag). Users can
click on any item to view more details if needed. Most users seem to
prefer aggregate values, so this change will likely stay.

The PR also includes a few fixes:

- The summary reports now use the same logic for both the front-end and
CSV exports.
- Fixed an issue where a single quote was being added to values with
hyphens in CSV files. Now, ‘n/a’ is used when no value is available.
- Fixed a bug where the average value was calculated incorrectly when
multiple accounts were present.

These changes should make reports easier to use and more consistent.

### Agents:

<img width="1438" alt="Screenshot 2025-01-26 at 10 47 18 AM"
src="https://github.com/user-attachments/assets/bf2fcebc-6207-4701-9703-5c2110b7b8a0"
/>

### Inboxes
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 10 AM"
src="https://github.com/user-attachments/assets/b83e1cf2-fd14-4e8e-8dcd-9033404a9f22"
/>


### Teams: 
<img width="1436" alt="Screenshot 2025-01-26 at 10 47 01 AM"
src="https://github.com/user-attachments/assets/96b1ce07-f557-42ca-8143-546a111d6458"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-01-28 09:19:18 +05:30
Shivam Mishra
b34dac7bbe
feat: validate query conditions (#10595)
Query conditions can take in arbitrary values, this can cause SQL
errors. This PR fixes it
2024-12-17 17:16:37 +05:30
Pranav
87d92f73d4
feat: Improve Report API performance (#9476)
- Re-write the methods for clarity
- Remove the dependency on the ReportHelper class.
- Remove n+1 queries in the average metric time series data.
2024-05-22 17:34:24 -07:00
Shivam Mishra
b24626a65a
feat: Include resolution time and waiting time in team & agent report export (#9296) 2024-05-02 17:29:52 -07:00
Shivam Mishra
e94b276f64
feat: Add help URLs for features in features.yml (#9134)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-21 10:30:46 -07:00
Sojan Jose
1303469087
feat: Ability filter blocked contacts (#9048)
- This PR introduces the ability to filter blocked contacts from the contacts filter UI
2024-03-20 18:11:50 +05:30
Pranav
f78f278e2f
fix: Update validations for filter service (#8239)
- Refactor filter service for better readability and maintenance
- Add validations for the following:
   - If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
   - If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
   - If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.

Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes:  https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or


Co-authored-by: Sojan <sojan@pepalo.com>
2024-03-20 16:29:36 +05:30
Muhsin Keloth
58dd2633ba
feat: Add contact helper (#8989) 2024-03-06 17:39:39 +05:30
Sojan Jose
881d4bf644
feat: Add backend APIs for the bot metrics (#9031)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-01 08:20:20 -08:00
Pranav Raj S
c607f09be0
feat: Improve the rendering of CSV exports (#8914)
Improve the rendering of the datestamp
2024-02-12 20:01:58 -08:00
Pranav Raj S
6a630bc489
chore: Render timestamp in a better format in conversation traffic export (#8897)
chore: Render timestamp in a better format in conversation traffic reports
2024-02-09 00:48:10 -08:00
Sojan Jose
390cd756e8
chore: Reorganize the installation config settings (#8794)
- Reorganizing installation config settings to move more configurations into UI from environment variables
- Changes to installation config to support premium plans in the enterprise edition
- Fixes the broken premium indicator in account/show and accounts/edit page
2024-01-31 16:48:42 +04:00
Shivam Mishra
aacf326ca1
refactor: remove exception tracker (#8737) 2024-01-18 17:49:27 +05:30
Shivam Mishra
4bf23adcf5
feat: use short_summary for downloading reports [CW-2962] (#8733) 2024-01-18 16:06:13 +05:30
Sivin Varghese
17faa6c3b2
fix: Undefined method `length' for nil:NilClass (#8491) 2023-12-05 16:34:29 +05:30
Sivin Varghese
ad8ba299c9
feat: Author sections in category block and category list (#8414)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-27 15:13:38 +05:30
Sivin Varghese
2d1f70eb79
feat: Update public portal colors with new design (#8230) 2023-11-23 08:16:52 +05:30
Sivin Varghese
950f085e80
feat: Updated the design of the category page (#8165)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:03:16 -08:00
Sivin Varghese
268e26625b
feat: Adds the ability to see the popular articles (#8152)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:01:07 -08:00
Sivin Varghese
7041d86e4d
feat: Updated home page design (#8106)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 17:59:03 -08:00
Sivin Varghese
78398ee800
feat: Updated public portal header design (#8089)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-08 17:56:59 -08:00
Nithin David Thomas
b71a580573
feat: Adds dark theme support for public portal [CW-2525] (#7979)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-10-04 11:56:00 +05:30
Pranav Raj S
27419eef66
feat: Add report on customer waiting time (#7545) 2023-07-20 12:01:22 -07:00
Pranav Raj S
d7566c453d
chore: Take the count directly rather than grouping the conversations (#7535) 2023-07-19 12:12:30 -07:00
Shivam Mishra
e8a27bea4b
feat: Add APIs for limit check in accounts (#7242) 2023-06-15 20:11:40 -07:00
Nithin David Thomas
d2aa19579e
feat: Adds support for superscript in help center articles (#7279)
- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-14 15:39:00 +05:30
Shivam Mishra
2e79a32db7
fix: calculation for resolution count (#7293)
* fix: calculation for resolution count

* test: resolution count bug fix

- ensure enqueued jobs are run
- fix the dates check, conversations resolved today should show up in today

* feat: ensure conversations are resolved

* test: do not count extra events if the conversation is not resolved currently

* fix: typo
2023-06-14 13:50:10 +05:30
Tejaswini Chile
99dfe1d5af
feat: Enable template variables in channel greeting messages (#6971) 2023-04-26 20:23:46 +05:30
Shivam Mishra
6b2736aa63
fix: inconsistency in report and summary for metric counts (#6817)
* feat: include timezone offset in summary calculation

* fix: exlcude end in date range

* test: explicit end of day

* fix: test for report builder

* fix: reports.spec.js

---------

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
2023-04-20 12:55:04 +05:30
Shivam Mishra
17ff1f11a7
feat: better download for conversation traffic heatmap (#6755)
* feat: genearte report in a grid

* refactor: update API usage

* refactor: separate generate method

* refactor: abstract transform_data

* feat: annotate with comments

* feat: add explicit timezone

* feat: download data only in user timezone

* fix: dates included in heatmap
2023-04-11 09:40:54 +05:30
Shivam Mishra
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710)
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
2023-03-27 12:16:25 +05:30
Shivam Mishra
e5134c9ef5
[CW-53] feat: allow downloading heatmap report (#6683)
* feat: add control header slot

* feat: add download API call

* feat: add conversation traffic template

* feat: allow downloading heatmap content

* feat: wire up download

* fix: grid layout for mobile

* chore: revert formatting

* revert: en.yml file

* feat: add conversation traffic text

* feat: disable rule for map block

* test: conversation traffic

* fix: timezone offset

* feat: download report in UTC

* feat: add UTC warning

* chore: revert formatting

* feat: add traffic text

* chore: fix whitespace change
2023-03-20 15:46:29 +05:30
Tejaswini Chile
34a2486e9c
chore: Support plus forwarding in email channel (#6482)
- Support for plus forwarding in the email addresses for email channels

Co-authored-by: Sojan <sojan@pepalo.com>
2023-03-01 15:42:48 +05:30