Commit Graph

27 Commits

Author SHA1 Message Date
Cayo P. R. Oliveira
322f0d1922
feat: use message is unsupported content attribute (#44)
* refactor: simplify message_type method using a hash for message types

* refactor: streamline message handling and update unsupported message logic

* refactor: simplify create_message method by inlining sender_type and message_type assignments

* refactor: simplify message_type method for improved readability and performance

* feat: allow is_recorded_audio as boolean

* chore: refactor create message + attach media logic

* fix: unsupported message templates

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-05-09 10:52:07 -03:00
Cayo P. R. Oliveira
c6e505e924
feat: mark message as read (#43)
* feat: implement send_read_messages method for WhatsApp channel

* feat: implement messages_read event handling and dispatch for conversations

* feat: enhance messages_read handling to include last_seen_at and conversation context

* feat: update last_seen handling to reference agent_last_seen_at for messages read event

* chore: fix rebase

* feat: update error handling

* feat: update send_read_messages to mark received messages as not sent by the user

* test: controller spec

* test: channel listener

* test: channel and provider

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-05-08 11:07:57 -03:00
Gabriel Jablonski
19ad42a580
feat: dispatch to channel listener on availability change (#42) 2025-05-06 20:01:05 -03:00
Gabriel Jablonski
62ef2113d5
feat: toggle typing status on channel provider (#39)
* feat: toggle typing status on channel provider

* refactor: general refactorings

* fix: check if channel implements method

* test: channel listener specs

* test: channel spec

* test: baileys service spec
2025-05-03 00:39:39 -03:00
gabrieljablonski
81d62d94f1 fix: nil reference to metadata 2025-05-02 22:19:20 -03:00
Gabriel Jablonski
b764f3997d
feat: mark recorded audio messages (#36)
* feat: mark recorded audio

* refactor: cleaner logic for message builder metadata

* test: message builder specs

* test: baileys service specs

* fix: correct method call for checking attachment filename in process_metadata
2025-05-02 19:51:43 -03:00
gabrieljablonski
1e679146f7 fix: fromMe field based on message type 2025-04-29 21:57:32 -03:00
Cayo P. R. Oliveira
8e913236e5
feat: baileys messages reactions (#33)
* fix: update send_message method to handle  baileys-api send-message changes

* chore: simplify update of is_unsupported

* feat: add support for message reactions in WhatsApp Baileys service

* chore: update context description for unsupported message in send_message spec

* feat: enhance incoming messages Baileys service to support message reactions and external source ID handling

* fix: correct typo in comment for is_reaction attribute in Message model

* chore: simplify message handling by removing external source ID checks and unused methods

* fix: update comment to reflect necessary change for source_id in set_contact method

* fix: refactor message handling for reactions and simplify jid generation

* fix: add comment to clarify behavior of find_message_by_source_id method

* fix: update unsupported message handling

* chore: specs for reaction messages

* fix: simplify message update handling by removing redundant validation method

* fix: update reaction message handling to use in_reply_to_external_id and fix spec

* fix: enhance message handling for unsupported types and update specs

* fix: update reaction message handling to set is_reaction flag and enhance specs

* fix: update specs for send message in reaction

* revert: remove mb0 from input

* fix: streamline jid generation in send_message_request

* refactor: specs

* refactor: move content attributes to helper

* test: spec for empty reaction

* refactor: streamline references to replied message

* test: refactor spec

* test: refactor spec

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-04-29 20:57:36 -03:00
Cayo P. R. Oliveira
8dc893d322
fix: baileys send message with jid (#32)
* fix: update send_message method to handle  baileys-api send-message changes

* chore: simplify update of is_unsupported

* refactor: remove useless helper

* fix: update send_message method to handle unsupported message content

* chore: handle unsupported message content in send_message method and update message status

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-04-29 20:52:09 -03:00
gabrieljablonski
fd8e099f4d fix: compact message content in send_message method and add test for empty caption 2025-04-25 23:27:08 -03:00
Cayo P. R. Oliveira
8fc14186e0
feat: process Baileys attachments, fix contact name creation, and handle unsupported messages (#26)
* fix: return not_found status for missing messages in WhatsApp webhook

* feat: enhance message handling to support image attachments

* chore: Handle incoming whatsapp baileys service attachments and implement specs for images and videos

* fix: add file_content_type method to incoming baileys messages

* chore: specs for stickers, audio and files

* fix: handle media attachment errors

* chore: convert file_content_type to string when attaching media

* fix: add handling for attachment not found error in incoming message service

* chore: refactor file_content_type method and simplify filename method

* chore: update media attachment tests

* feat: baileys unsupported message alert (#27)

* feat: create alert message for unsupported message types

* chore: fail message when try send not supported type in baileys

* chore: add tests for unsupported message handling in Baileys service

* chore: correct spelling

* chore: NIT in spec name

* chore: remove unnecessary message reload in unsupported message type test

* feat: baileys support to send attachments (#28)

* feat: enhance message sending logic with support for attachments and interactive messages

* fix: update message format to use messageContent for text messages

* feat: attachment message sending

* fix: use strict encoding for attachment file download

* chore: streamline message sending logic and remove unused error classes

* chore: remove type from message sending logic

* chore: update message sending specs

* chore: raise MessageNotSentError instead of updating message status to failed

* chore: change baileys contact name preferences (#30)

* refactor: improve contact name handling and extraction from JID

* test: enhance message handling to update contact names based on pushName and verifiedBizName

* chore: update contact name condition to match phone number from JID

* chore: correct method name typo

* chore: correct variable names for phone number consistency in tests

* chore: update message payload structure and improve error handling in send_message

* test: re-add testing for error handling

* feat: enhance contact name handling and add self-message detection

* fix: ensure presence check for verified business name in contact name retrieval

* test: improve specs

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
Co-authored-by: Gabriel Jablonski <gabriel@fazer.ai>

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
Co-authored-by: Gabriel Jablonski <gabriel@fazer.ai>

* fix: try to disconnect baileys before destroy inbox (#29)

* fix: ensure proper disconnection of Baileys provider on channel destruction

* test: add callback tests for disconnecting channel provider in Whatsapp spec

* refactor: simplify condition for disconnecting Baileys provider on channel destruction

* refactor: enhance disconnect_channel_provider specs for Baileys provider

* test: verify channel destruction does not call disconnect_channel_provider

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
Co-authored-by: Gabriel Jablonski <gabriel@fazer.ai>
2025-04-25 16:39:17 -03:00
Gabriel Jablonski
659c3e7c2f chore: apply Rails/SaveBang cop (#15)
* chore: apply Rails/SaveBang cop

* fix: correct locale validation in category model spec

* fix: update save methods to avoid Rails/SaveBang cop violations
2025-04-03 23:29:24 -03:00
gabrieljablonski
a9f0dc35f9 feat!: update validate_provider_config? endpoint 2025-04-03 23:28:38 -03:00
Cayo P. R. Oliveira
acd1e56a28 feat: baileys provider for whatsapp (#7)
* feat: baileys provider and placeholder for link device modal

* chore: drop qrcode.vue in favor of just img tag

* chore: update modal props

* feat: setup channel provider connection

* chore: update .env.example with Baileys API default configuration

* feat: add support for Baileys provider in WhatsApp events processing

* chore: rename Baileys API default host variable to DEFAULT_BAILEYS_URL

* feat: add setup and disconnect methods for Baileys channel provider in inboxes controller that will be implemented

* feat: add CHANNEL_CONNECTION_UPDATE event and include it in broadcast data preparation

* refactor: simplify channel retrieval logic in WhatsappEventsJob

* refactor: revert CHANNEL_UPDATE_EVENTS constant from ActionCableBroadcastJob

* feat: add 'baileys' as a provider option in Whatsapp channel model

* feat: add provider_connection field to Whatsapp channel model and migration

* refactor: remove unnecessary  CHANNEL_CONNECTION_UPDATE event type

* feat: implement channel provider connection with baileys API

* feat: add inbox association to Whatsapp channel model and update webhook URL handling

* feat: enhance Baileys service to handle webhook multiple event types

* refactor: simplify webhook verification logic in Baileys service

* feat: add setup channel provider call, and refactor some logic

* chore: adapt logic to new API

* refactor: fix typo

* refactor: fix import

* refactor: fix typo

* chore: add fixme comment about race condition

* fix: remove double disconnect call

* feat: implement message processing for incoming WhatsApp messages

* refactor: streamline message type determination and improve readability

* chore: increase cache key granularity

provider connection info might be updated multiple times within 1 second, so updates might be lost due to cache key not being updated. changing cache key to milliseconds solves this

* feat: add `is-loading` to buttons

* feat: update send_message method to use 'to' parameter and improve error handling

* refactor: simplify test setup and update API key in specs

* chore: add setup and disconnect channel provider specs

* test: fix spec after increase cache key granularity

* feat: handle reconnecting state on modal

* style: centered error text

* feat: advanced options on create inbox

* feat: handle new reconnecting on backend

* refactor: update inbox controller specs and leave a FIXME note

* test: add specs for Whatsapp::IncomingMessageBaileysService

* feat: add baileys configuration page

* feat: link device button when disconnected on conversation

* chore: refactor .env.example

* feat: add TODO for unimplemented methods in IncomingMessageBaileysService

* fix: correct method name and update environment variable references in WhatsappBaileysService

* refactor: simplify channel lookup by removing redundant method and handling phone number check directly

* chore: add TODO for unimplemented event processing methods in IncomingMessageBaileysService

* fix: update environment variable references in WhatsappBaileysService tests

* chore(webhook): add pt-BR translations

* chore: add pt-br translations

* chore: inboxname component margin

* refactor: inboxname computed prop

* feat: enhance WhatsApp provider connection handling and message processing

* test: inbox controller

* chore: improve baileys connection and messages handling

* test: incoming message service baileys

* refactor: update provider config validation and improve test setup for WhatsApp Baileys service

* fix: ensure only text messages are sent and update message source ID

* fix: create message

* fix: only update message on success

* test: fix broken specs

* chore: raise error on unsupported message content type

* feat: hide provider connection data from non-admins

* fix: update advanced options

* chore: move class definition

* fix: issue with send_message not returning id

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-04-03 23:28:38 -03:00
Shivam Mishra
8d85a02ca9
feat: handle Channel errors (#11015)
This PR adds missing error handlers for the following channels and cases

1. WhatsApp - Generic Handlers for both Cloud and 360Dialog (Deprecated)
2. Instagram - Handler for a case where there is an HTTP error instead
of an `:error` in the 200 response
3. Facebook - Errors from the two sentry issues
([Net::OpenTimeout](https://chatwoot-p3.sentry.io/issues/6164805227) &
[JSON::ParserError](https://chatwoot-p3.sentry.io/issues/5903200786))
4. SMS: Generic handlers for Bandwidth SMS

#### Checklist

- [x] Bandwidth SMS
- [x] Whatsapp Cloud + 360 Dialog
- [x] Twilio SMS
- [x] Line
- [x] Telegram
- [x] Instagram
- [x] Facebook
- [x] GMail
- [x] 365 Mail
- [x] SMTP Mail

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-06 20:09:47 +05:30
Shivam Mishra
7416bbb25e
feat: support reply to for outgoing message in WhatsApp (#8107)
- This PR enables replies to WhatsApp.
2023-10-19 13:24:46 -07:00
Chamath K.B. Attanayaka
c715e396f0
feat: added input_select type message support for whatsapp (#6886)
- Added input_select message type support for Whatsapp Cloud API and Whatsapp 360dialog.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-09 15:20:45 +05:30
Sojan Jose
7e89e3a34a
chore: Ensure template_sync timestamp is updated (#7265)
Fix for the cases where there are multiple channels with invalid provider config, which results in the templates sync scheduler failing to schedule jobs for valid channels.

fixes: https://linear.app/chatwoot/issue/CW-2032/bug-whatsapp-template-sync-failing-in-cloud
2023-06-07 17:18:24 +05:30
Sojan Jose
ffc6364690
chore: Improve Whatsapp Templates Sync (#7210)
- update the templates updated at, even if the API request fails ( to prevent jobs from stacking up in case of API failures upstream )
- sequence the job in batches of 25 requests per minutes schedule ( in case API response time is high, also not to send too many requests in a single batch )
- move the sync job re-rerun to 3 hours ( since we are updating the updated at even in case of failures )(prev 15 minutes )

Fixes: https://linear.app/chatwoot/issue/CW-1590
2023-05-29 22:23:22 +05:30
Tejaswini Chile
610463c980
fix: flatten template array for whatsapp templates (#6880)
- Refactor the WhatsApp template sync job
- Fix the issue when fetching the next set of templates
2023-04-11 17:48:17 +05:30
Tejaswini Chile
138afd9af6
Feat: Fetch whatsapp templates till next cursor (#6835) 2023-04-10 14:44:27 +05:30
Clairton Rodrigo Heinzen
eb4da33cdc
feat: Ability to customize the base url for Whatsapp Cloud Service (#6622)
Configure a custom endpoint for Whatsapp Cloud Service via `WHATSAPP_CLOUD_BASE_URL`.

refs:  #5142
2023-03-08 18:23:25 +05:30
Vishnu Narayanan
b1ec67d110
chore: upgrade ruby to 3.1.3 (#5555)
* chore: update to ruby 3.1.3

* chore: ping docker version to alpine3.16 for nodev16.x

Starting with Node 17, nodejs switched to OpenSSL3. The docker builds
are installing node18.xx with alpine-3.1.3.

From Node.js 17's announcement post:

    If you hit an ERR_OSSL_EVP_UNSUPPORTED error in your application
with Node.js 17, it’s likely that your application or a module you’re
using is attempting to use an algorithm or key size which is no longer
allowed by default with OpenSSL 3.0. A new command-line option,
--openssl-legacy-provider, has been added to revert to the legacy
provider as a temporary workaround for these tightened restrictions.

Looks like a webpack issue. This is fixed in webpacl 5+ and we are on
webpack4 at the moment.
Solutions

    Upgrade webpack.
    Pin nodejs version to be 16.x.x
    Use  --openssl-legacy-provider as a workaround.

Pin docker version to alpine3.16 branch to have node16.x by default

ref:
https://github.com/chatwoot/chatwoot/pull/5555#issuecomment-1379778532

* chore: update webmock

* chore: fix ruby gem path in dockerfile

* chore: switch to node16 in circleci

* chore: update ruby version in linux installer script

* chore: update ruby version in linux installer script

* chore: fix circleci

* chore: fix circleci

* feat: upgrade node version to 16.x in linux installer

* chore: update systemd files

Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-01-24 23:55:07 +05:30
giquieu
0cad3bed71
fix: Files in Whatsapp arrives with a different Name (#5907)
- Add file name parameter to the WhatsApp attachment payload

fixes: #4481

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-11-29 16:54:49 +03:00
giquieu
9bea84e2b5
fix: Sending Audio messages not working in Whatsapp Cloud
To send audio via Cloud API, it is unnecessary to send the caption.

fixes: #5078
2022-08-04 18:12:40 +02:00
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API (#4938)
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
2022-07-06 21:45:03 +02:00