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360 Commits

Author SHA1 Message Date
Muhsin Keloth
db9a32a4c0
feat: Add sticker support in Line channel (#8488) 2023-12-10 20:45:44 -08:00
Muhsin Keloth
6b0d1d77d3
fix: Email notifications (#8502) 2023-12-06 15:50:23 +05:30
Muhsin Keloth
76711d95ff
chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Muhsin Keloth
fdc1123b18
feat: Add support for attachments(image and video) in LINE channel (#8425) 2023-12-01 07:23:35 +05:30
Muhsin Keloth
3ae64822e1
chore: Enforce HTTP Basic Authentication for Twilio medias. (#8396) 2023-11-27 13:24:53 +05:30
Sojan Jose
a023eabf59
chore: Add logging for facebook errors (#8360) 
- Add logging for Facebook errors
 2023-11-15 14:56:21 -08:00
Muhsin Keloth
af7631d9f1
chore: Update MarkMessagesAsReadJob to accept delivered status (#8319) 2023-11-08 13:44:57 -08:00
Vishnu Narayanan
677888bcde
feat: Add job to remove stale contact inboxes (#8096) 2023-11-06 20:24:30 -08:00
Muhsin Keloth
16c36a78f0
chore: Remove sentry exceptions for the message status failed errors (#8285) 
- Remove sending exceptions to Sentry after capturing the message failed errors.
 2023-11-02 12:00:22 -07:00
Muhsin Keloth
68b8d721a7
fix: Update the message status to failed if the outgoing Facebook message fails. (#8258) 2023-10-31 17:40:17 -07:00
Muhsin Keloth
29f18c7f18
fix: Handle Twilio::REST::RestError (#8257) 2023-10-31 16:23:34 +05:30
Muhsin Keloth
11b27f9805
feat: Handle Line send message/attachments errors (#8200) 2023-10-31 07:42:30 +05:30
Muhsin Keloth
24fbab94c3
chore: Refactor MarkMessagesAsReadJob based on conversation id and time stamp (#8217) 
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
 2023-10-27 15:21:39 -07:00
Muhsin Keloth
61e03fa33a
feat: Bandwidth sms channel delivery reports (#8198) 
Fixes: https://linear.app/chatwoot/issue/CW-2566/delivery-report-for-bandwidth-sms
 2023-10-27 14:07:15 -07:00
Muhsin Keloth
58f47eb02c
feat: Handle Facebook send message/attachments errors (#8197) 2023-10-25 08:59:25 -07:00
Muhsin Keloth
4fc62ed9ae
feat: Handle Instagram send message/attachments errors (#8174) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-25 08:56:09 -07:00
Shivam Mishra
b9694a0818
feat: support reply to for Telegram (#8105) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-20 13:14:20 +05:30
Shivam Mishra
7416bbb25e
feat: support reply to for outgoing message in WhatsApp (#8107) 
- This PR enables replies to WhatsApp.
 2023-10-19 13:24:46 -07:00
Muhsin Keloth
78ce8a4652
feat: Add support for Instagram delivery reports (#8125) 2023-10-18 23:42:34 -07:00
Muhsin Keloth
bd918ee506
fix: Change the message status to failed if the Twilio message delivery status is undelivered (#8097) 2023-10-12 15:27:38 +05:30
Muhsin Keloth
0bc20873f6
feat: Add delivery status for Twilio Channel (#8082) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-11 21:17:46 +05:30
Sojan Jose
6a07251007
feat: Add the ability to self-assign conversations in macros (#8048) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-10 09:38:23 +05:30
Pranav Raj S
3227cf7ff3
fix: Update query to support multiple tag conditions (#8054) 2023-10-05 10:47:42 +05:30
Pranav Raj S
ff915dd2ea
fix: Avoid joining tables to fix the distinct value query (#7965) 
DISTINCT query with custom attributes return an error. To avoid the error, this PR refactors the query to include tags only when it is required.

Fixes #7931
Fixes #7836

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-09-22 19:48:56 -07:00
Shivam Mishra
3f0d96c24d
chore: Add better error messages for Facebook unauthorized (#7936) 2023-09-22 16:41:04 +05:30
Pranav Raj S
f1b556d4a3
fix: Downcase content filter values to fix the query (#7942) 2023-09-20 13:14:00 +05:30
Sojan Jose
9ba5adfd60
chore: Support multiple values for automation message content (#7871) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-09-19 13:04:58 +05:30
Sojan Jose
616371adbb
chore: Improve the behavior of lock to single conversation (#7899) 2023-09-14 12:32:57 +05:30
Muhsin Keloth
2d4ef0c328
feat: Add None option in automation assign agent actions (#7900) 2023-09-14 09:01:58 +05:30
Muhsin Keloth
18e9e771b5
fix: Check body exists before deleting null bytes in Twilio (#7910) 2023-09-13 13:40:26 +05:30
Jordan Brough
4f5c5e9f85
fix: Erase null bytes from incoming Twilio messages (#7901) 
We've had some messages come in from a few different phone numbers that had null bytes in them. I don't know how this happens. They don't seem to be malicious.

They currently cause the Postgres gem to raise an error when Chatwoot attempts to save the message body to the database:

ArgumentError (string contains null byte)

Related Rails GitHub issue: rails/rails#26891
 2023-09-12 18:07:18 -07:00
Pranav Raj S
f05535c5ad
Revert "chore: Improve the behaviour of lock to single conversation (… (#7886) 2023-09-09 09:59:21 +05:30
Sojan Jose
bfd192ebb2
chore: Improve the behaviour of lock to single conversation (#7863) 2023-09-08 11:16:24 +05:30
Sojan Jose
acb7debd3f
chore: Contact import improvements (#7787) 
- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes: #7307
 2023-08-23 23:24:47 -07:00
Jordan Brough
996f842882
feat: Allow Twilio::REST::TwilioError errors to raise and prevent Inbox creation (#7379) 
This update will mean that errors will roll back the current transaction and the error will be sent back to the frontend and the user will know that the Inbox did not finish setting up successfully.
 2023-08-16 15:00:02 -07:00
Sojan Jose
6cbe1ed911
chore: Disable message hooks for conversations without incoming message (#7620) 
When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present. 

Fixes: https://linear.app/chatwoot/issue/CW-2187
 2023-07-26 20:38:49 +03:00
OMAR.A
1d8341504a
fix: contacts count on filter (#7446) 
- Fixes the wrong count shown during the contact filter when contact has multiple labels associated.
 2023-07-26 17:31:04 +03:00
Sojan Jose
480f34803b
feat: Response Bot using GPT and Webpage Sources (#7518) 
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
 2023-07-21 18:11:51 +03:00
Tejaswini Chile
afb7e67795
fix: empty account variable for custom_attrbute_definition running in background job (#7351) 2023-06-20 12:15:36 +05:30
Jordan Brough
138630b4ae
chore: Update method to access "secret_key_base" (#7337) 
This will look at environment variables and Rails Credentials, and Rails Secrets.
See documentation here: https://api.rubyonrails.org/v7.0.5/classes/Rails/Application.html#method-i-secret_key_base
 2023-06-19 16:11:19 +05:30
Tejaswini Chile
9d0de04f7c
fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Tejaswini Chile
879a244f93
fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Chamath K.B. Attanayaka
c715e396f0
feat: added input_select type message support for whatsapp (#6886) 
- Added input_select message type support for Whatsapp Cloud API and Whatsapp 360dialog.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-06-09 15:20:45 +05:30
Sojan Jose
7e89e3a34a
chore: Ensure template_sync timestamp is updated (#7265) 
Fix for the cases where there are multiple channels with invalid provider config, which results in the templates sync scheduler failing to schedule jobs for valid channels.

fixes: https://linear.app/chatwoot/issue/CW-2032/bug-whatsapp-template-sync-failing-in-cloud
 2023-06-07 17:18:24 +05:30
Sojan Jose
ffc6364690
chore: Improve Whatsapp Templates Sync (#7210) 
- update the templates updated at, even if the API request fails ( to prevent jobs from stacking up in case of API failures upstream )
- sequence the job in batches of 25 requests per minutes schedule ( in case API response time is high, also not to send too many requests in a single batch )
- move the sync job re-rerun to 3 hours ( since we are updating the updated at even in case of failures )(prev 15 minutes )

Fixes: https://linear.app/chatwoot/issue/CW-1590
 2023-05-29 22:23:22 +05:30
Shivam Mishra
958c0d7946
feat(perf): improve performance of conversation filter API [CW-1605] (#7120) 
* feat(perf): don't use count

* feat(perf): include messages in the conversation query

* feat: include contact inboxes

* refactor: use blank?
 2023-05-22 16:03:11 +05:30
Tejaswini Chile
b081fe08b8
feat: whatsapp duplicate message (#7004) 2023-05-03 15:18:20 +05:30
Tejaswini Chile
99dfe1d5af
feat: Enable template variables in channel greeting messages (#6971) 2023-04-26 20:23:46 +05:30
Shivam Mishra
5600b518ac
fix: validate template_params for WhatsApp (#6881) 
- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
 2023-04-25 16:50:36 +05:30
Pranav Raj S
474e65f4c8
feat: Save in_reply_to from WhatsApp messages (#6964) 2023-04-23 18:28:14 -07:00
Shivam Mishra
a34729c153
feat: add activity message for priority change (#6933) 
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-20 16:41:53 +05:30
Muhsin Keloth
d1584eea72
feat: Add an action on automation to change the priority (#6925) 2023-04-20 11:31:33 +05:30
Tejaswini Chile
5cdc7d654a
feat: Support multiple emails in email transcript automation (#6924) 2023-04-19 16:55:25 +05:30
Tejaswini Chile
610463c980
fix: flatten template array for whatsapp templates (#6880) 
- Refactor the WhatsApp template sync job
- Fix the issue when fetching the next set of templates
 2023-04-11 17:48:17 +05:30
Tejaswini Chile
138afd9af6
Feat: Fetch whatsapp templates till next cursor (#6835) 2023-04-10 14:44:27 +05:30
Tejaswini Chile
d1ac33e98c
feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Sojan Jose
7930902ec8
chore: Refactor Automation Specs (#6796) 
The current way of writing specs for automation in one single file automation_listener isn't effective. Hence we are breaking down the specs for each class into separate spec files.

fixes: CW-1447
 2023-03-30 21:02:52 +05:30
Muhsin Keloth
cef44bc557
fix: Check valid params exists in WhatsAapp payload (#6780) 
Fixes #6779

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-03-30 12:10:59 +05:30
Sojan Jose
7e3a4d2c20
fix: Adds assignee as a participant during auto-assign (#6789) 
- Ensures that the assignee is added as a participant during auto-assign
 2023-03-30 11:39:53 +05:30
Sojan Jose
a4c9a2b2f2
chore: Support telegram edited_message events (#6785) 
- Add support for telegram edited_message events: Update the user message back in the Chatwoot dashboard when updated by the contact on telegram
 2023-03-29 18:48:16 +05:30
Chamath K.B. Attanayaka
6002394fcf
feat: Support input_select messages on telegram (#5887) 
- Adding interactive button support for telegram for outgoing and incoming messages. 


Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-03-28 22:50:07 +05:30
Tejaswini Chile
d94f195284
feat: Add link for instagram profile link (#6721) 2023-03-23 13:34:42 +05:30
Pranav Raj S
eb7070d946
feat(poc): Disable widget based on country (#6658) 2023-03-14 09:09:57 -07:00
Sojan Jose
da76537011
chore: Search optimisations (#6644) 
- Strip search term before searching
- order messages by created_at desc
- order contacts by last_activity_at desc
- order conversations by created_at desc
- Search only resolved contacts
- Optimize resolved contacts query

ref: #6583
 2023-03-13 19:10:31 +05:30
Jacson Santos
2e95d3a173
fix: Duplicate conversations and contacts WA and Brazil numbers (#6222) 
Resolves issue when receiving a message from Brazil  Whatsapp number.
Fixes: #5840


Co-authored-by: Sojan <sojan@pepalo.com>
 2023-03-13 13:20:53 +05:30
Tejaswini Chile
fbdc79df76
Fix: skip invalid access token from sentry (#6639) 2023-03-09 16:28:45 +05:30
Tejaswini Chile
dd8f8fc845
chore: Disable error tracking for Whatsapp error webhooks (#6627) 
https://developers.facebook.com/docs/whatsapp/on-premises/webhooks/components

We are not going to handle the WhatsApp error component webhook event.

https://chatwoot-p3.sentry.io/issues/3957884597/?project=4504723538771968&query=is%3Aunresolved&referrer=issue-stream

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-03-08 20:50:59 +05:30
Clairton Rodrigo Heinzen
eb4da33cdc
feat: Ability to customize the base url for Whatsapp Cloud Service (#6622) 
Configure a custom endpoint for Whatsapp Cloud Service via `WHATSAPP_CLOUD_BASE_URL`.

refs:  #5142
 2023-03-08 18:23:25 +05:30
Sojan Jose
d59fd6b747
chore: Ensure Template messages work even when bot is connected (#6455) 
ref: #5592
 2023-03-08 18:01:00 +05:30
Tejaswini Chile
60fee519bd
Exception tracker with account (#6603) 2023-03-03 12:14:44 +05:30
Sojan Jose
d4e7eaecce
feat: New APIs for search (#6564) 
- Adding new API endpoints for search
- Migrations to add appropriate indexes
 2023-02-28 22:00:36 +05:30
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants (#6462) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-02-15 16:33:31 -08:00
Pranav Raj S
949ddf68ba
chore: Refactor the notification service for participants (#6461) 2023-02-15 14:14:56 -08:00
Jacson Santos
73d14f204e
feat: Add the ability to receive contact(vCard) on a WhatsApp inbox (#6330) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-07 19:36:38 -08:00
Sojan Jose
38aee8d9ea
chore: Switch to web-push gem (#6390) 
- The previous gem, `webpush` was last updated a while ago. Also, with the recent ruby upgrade, we needed a fix for zaru/webpush#106. Hence switching to the `web-push` gem where the issues are fixed.
 2023-02-03 18:55:22 +05:30
Vishnu Narayanan
b1ec67d110
chore: upgrade ruby to 3.1.3 (#5555) 
* chore: update to ruby 3.1.3

* chore: ping docker version to alpine3.16 for nodev16.x

Starting with Node 17, nodejs switched to OpenSSL3. The docker builds
are installing node18.xx with alpine-3.1.3.

From Node.js 17's announcement post:

    If you hit an ERR_OSSL_EVP_UNSUPPORTED error in your application
with Node.js 17, it’s likely that your application or a module you’re
using is attempting to use an algorithm or key size which is no longer
allowed by default with OpenSSL 3.0. A new command-line option,
--openssl-legacy-provider, has been added to revert to the legacy
provider as a temporary workaround for these tightened restrictions.

Looks like a webpack issue. This is fixed in webpacl 5+ and we are on
webpack4 at the moment.
Solutions

    Upgrade webpack.
    Pin nodejs version to be 16.x.x
    Use  --openssl-legacy-provider as a workaround.

Pin docker version to alpine3.16 branch to have node16.x by default

ref:
https://github.com/chatwoot/chatwoot/pull/5555#issuecomment-1379778532

* chore: update webmock

* chore: fix ruby gem path in dockerfile

* chore: switch to node16 in circleci

* chore: update ruby version in linux installer script

* chore: update ruby version in linux installer script

* chore: fix circleci

* chore: fix circleci

* feat: upgrade node version to 16.x in linux installer

* chore: update systemd files

Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-01-24 23:55:07 +05:30
Sojan Jose
e2ccac78d2
fix: Error when unsupported Whatsapp message status (#6295) 
fixes error when unsupported WhatsApp message status
 2023-01-19 18:52:38 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel (#6227) 
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-01-17 02:39:05 +05:30
Sojan Jose
c16624dc5d
fix: Duplicate messages in Whatsapp Channel (#6220) 
fixes: #5433
 2023-01-10 18:57:34 +05:30
Sojan Jose
fbdc921ee5
chore: Fix sentry errors for Instagram channel (#6189) 
fixes: #6188
 2023-01-06 17:18:31 +05:30
OMAR.A
7b5f1e4876
feat: Support for telegram incoming location message (#6158) 
Support for incoming location messages in the telegram channel.

ref: #3398
 2023-01-04 16:11:54 +05:30
Tejaswini Chile
a08099bbcc
fix: Custom attr filter on conversations (#5978) 2022-12-02 10:37:32 +05:30
giquieu
0cad3bed71
fix: Files in Whatsapp arrives with a different Name (#5907) 
- Add file name parameter to the WhatsApp attachment payload

fixes: #4481

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2022-11-29 16:54:49 +03:00
Clairton Rodrigo Heinzen
edcbd53425
feat: Read/Delivery status for Whatsapp Cloud API (#5157) 
Process field statuses received in webhook WhatsApp cloud API

ref: #1021

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
 2022-11-29 15:51:37 +03:00
Tejaswini Chile
fc9fc5a661
fix: destroy bulk service (#5921) 2022-11-25 22:46:50 +05:30
Sojan Jose
8ea0660862
chore: Add reauthorization prompt for Whatsapp Channel (#5929) 
- Add reauthorization prompt for Whatsapp Channel

fixes: #5782
 2022-11-24 14:50:32 +03:00
Tejaswini Chile
9bfbd528ef
feat: Assign team with teams none option (#5871) 2022-11-17 14:15:16 +05:30
Tejaswini Chile
e85f998a08
feat: Remove labels in macro (#5875) 2022-11-17 12:30:47 +05:30
Tejaswini Chile
826a735cdb
fix: Assign agent action changes (#5827) 2022-11-15 13:15:27 +05:30
Fayaz Ahmed
9eb861a3b7
feat: Custom attributes in automations and refactor (#4548) 
* Custom attributes

* Custom Attrs Manifest

* Fix dropdown values for custom attributes

* Handle edit mode for custom attributes

* Ported duplicate logic to a mixin

* fix Code climate issue

* Fix Codeclimate complexity warning

* Bug fix - Custom attributes getting duplicated

* Bug fixes and Code Climate issue fix

* Code Climate Issues Breakdown

* Fix test spec

* Add labels for Custom attributes in dropdown

* Refactor

* Refactor Automion mixin

* Refactor Mixin

* Refactor getOperator

* Fix getOperatorType

* File name method refactor

* Refactor appendNewCondition

* spec update

* Refactor methods

* Mixin Spec update

* Automation Mixins Test Specs

* Mixin Spec Rerun

* Automation validations mixin spec

* Automation helper test spec

* Send custom_attr key

* Fix spec fixtures

* fix: Changes for custom attribute type and lower case search

* fix: Specs

* fix: Specs

* fix: Ruby version change

* fix: Ruby version change

* Removes Lowercased values and fix label value in api payload

* Fix specs

* Fixed Query Spec

* Removed disabled labels if no attributes are present

* Code Climate Fixes

* fix: custom attribute with indifferent access

* fix: custom attribute with indifferent access

* Fix specs

* Minor label fix

* REtrigger circle ci build

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* fix: Custom attribute case insensitivity search

* Add missing reset action method to input

* Set team_input to single select instead of multiple

* fix: remove value case check for date,boolean and number data type

* fix: cognitive complexity

* fix: cognitive complexity

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: codeclimate

* fix: codeclimate

* fix: action cable events for label update

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* Fix margin bottom for attachment button

* Remove margin bottom to avoid conflict from macros

* Fix automation action query generator using the right key

* fix: not running message created event for activity message

* fix: not running message created event for activity message

* codeclimate fix

* codeclimate fix

* codeclimate fix

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/shared/mixins/specs/automationHelper.spec.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/helper/automationHelper.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-11-10 10:53:29 +05:30
salman652
6ff0c93659
feat: Ability to receive location on whatsapp inbox (#5742) 
- Ability to  receive location messages on WhatsApp Inbox

ref: https://github.com/chatwoot/chatwoot/issues/3398

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2022-11-07 21:36:47 -08:00
Tejaswini Chile
a23974d8b9
Feat/5733 Add private note action in macros (#5805) 2022-11-07 22:12:10 +05:30
Tejaswini Chile
00e06e5139
fix: Unsupported message type (#5783) 
- fix handling unsupported message types
 2022-11-01 15:21:45 -07:00
Tejaswini Chile
a0606d36f6
fix: Set message sender to macros excution (#5769) 2022-10-31 19:33:12 +05:30
Tejaswini Chile
a274a1702a
chore: Macros enhancement (#5609) 
- Fixed send_attachment and send_email_transcript
- Fixed duplicate activity messages
- Fixed Order of execution

Fixes: #5584
 2022-10-20 19:41:48 -07:00
Tejaswini Chile
0343acdb7e
fix: ensure contact_inbox if contact exists(#5667) 
- Fixing Instagram issue for existing contacts in the inbox
 2022-10-19 12:56:39 -07:00
Sojan Jose
e310230f62
chore: Refactor Contact Inbox Builders (#5617) 
- Remove duplicate code and move everything to builders
- fixes: #4680
 2022-10-13 15:12:04 -07:00
Tejaswini Chile
a533f43fbf
fix: Stop raising errors for unsupported Whatsapp messages (#5541) 
- Handle unsupported Whatsapp messages
 2022-10-13 13:31:49 -07:00
Chamath K.B. Attanayaka
6b47c7b43d
fix: Attachment not sending to bots message creation (#5353) 2022-09-28 13:13:29 -07:00
Tejaswini Chile
fcb9a9ab0c
fix: contact is not available for inaccessible sender (#5509) 
Fixes: #5508

We can not read contact information because of this error, as the messages echo when the sender sends messages to contacts. We don't have the user's consent until and unless they send messages to us.

So after this result, information about the contact is empty, and we are trying to create a contact inbox for the same, and the error appears.

type: OAuthException, code: 230, message: (#230) User consent is required to access user profile, x-fb-trace-id: AaitxF/whwY [HTTP 403] (Koala::Facebook::ClientError)
 2022-09-28 12:50:23 -07:00
Shivam Chahar
6b80afaf50
fix: un-assign agent from conversation after removal (#5417) 
Unassign agents from the conversation when they are removed from the account.

Fixes: #4555
 2022-09-19 18:14:55 -07:00
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358) 
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
 2022-09-13 17:40:06 +05:30
Tejaswini Chile
9c67814724
Fix: Instagram webhook test event (#5317) 2022-08-22 16:10:14 +05:30
Tejaswini Chile
747ce9c80f
fix: Update automation to use case-insensitive filter (#5302) 2022-08-22 10:16:50 +05:30
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI (#5164) 
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
 2022-08-16 16:58:23 +05:30
Pranav Raj S
4b1bb65c92
chore: Add notification ID to tag to make it unique (#5227) 2022-08-09 00:09:11 +05:30
giquieu
9bea84e2b5
fix: Sending Audio messages not working in Whatsapp Cloud 
To send audio via Cloud API, it is unnecessary to send the caption.

fixes: #5078
 2022-08-04 18:12:40 +02:00
Tejaswini Chile
6a4c0a1578
feat: Execute macro actions, for the conversation (#5066) 2022-07-26 12:41:22 +05:30
Sojan Jose
6a6a37a67b
chore: Ability to Disable Gravatars (#5027) 
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
 2022-07-21 19:27:12 +02:00
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Sojan Jose
ea1a27c7d4
fix: Twilio channel selection when MessagingServiceSid is empty (#5040) 
- Fixes channel selection logic in incoming_message_service for Twilio messages

ref: #4242
 2022-07-14 15:16:07 +02:00
Tejaswini Chile
d7be0ea08e
fix: Conversation filter on dates (#5024) 2022-07-13 10:08:24 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services (#4242) 
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
 2022-07-08 18:20:07 +05:30
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API (#4938) 
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
 2022-07-06 21:45:03 +02:00
Sojan Jose
ac2adfbd57
chore: Append incoming SMS to last conversation (#4906) 
- Append incoming SMS to the last conversation created for a contact
 2022-07-05 21:19:41 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron (#4858) 
syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
 2022-06-14 23:46:36 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes (#4672) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-13 20:18:38 +05:30
Tejaswini Chile
aa903a5da9
Fix: backend changes for custom attribute (#4830) 2022-06-13 11:58:54 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI (#4711) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-07 17:33:33 +05:30
Tejaswini Chile
56f668db6b
feat: Attribute changed filter for automations (#4621) 2022-06-07 13:01:01 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours (#4698) 
Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.

Fixes #4689
 2022-05-26 19:05:30 +05:30
Tejaswini Chile
329d305e92
Fix: Creating contacts for already outgoing/echo messages (#4668) 
Check if the Instagram contact is already present in the system before throwing the exception.

Fixes: #4666
 2022-05-11 14:29:38 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking (#4638) 
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
 2022-05-09 14:23:19 +05:30
Shivam Chahar
04194e7247
Fix: attachment name for incoming messages 
Use original_filename to get the name of the file attached to the message.

Had to add the message_type method to the WhatsApp/incoming_message_service due to the Assignment Branch Condition linter error for the attach_files method.

Fixes #4183
 2022-04-28 21:02:17 +05:30
Pranav Raj S
8348392d43
fix: Disable automation on tweets (#4571) 
Fixes #4565
 2022-04-27 20:10:40 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480) 
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-24 12:02:40 +05:30
Tejaswini Chile
2acb48bbe0
feat: Add support for conversation attribute automation conditions in message event (#4518) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-21 20:52:23 +05:30
Muhsin Keloth
b082b0e58c
fix: Dig params in widget contact end point (#4516) 2022-04-21 20:39:45 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels (#4507) 
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
 2022-04-20 22:42:13 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window (#4439) 2022-04-19 12:21:20 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions (#4423) 
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
 2022-04-14 13:36:55 +05:30
Tejaswini Chile
a6b119d187
Feat: twitter image support (#4429) 2022-04-13 01:29:51 +05:30
Tejaswini Chile
923b4637db
chore: Automation bug fix (#4442) 2022-04-12 20:23:34 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation (#4266) 2022-03-30 08:08:58 +05:30
Tejaswini Chile
3158966241
Feat: automation rule based on contact conditions (#4230) 2022-03-29 17:29:34 +05:30
Fayaz Ahmed
c674393c02
feat: New automation actions (#4033) 2022-03-29 13:27:16 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314) 
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
 2022-03-28 18:14:30 +05:30
Sojan Jose
823c0ab6a7
chore: Use Round Robin service for team assignment (#4237) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-03-28 14:38:07 +05:30
Tejaswini Chile
7b4cac746a
feat: enhancement to un-send instagram message (#4120) 2022-03-21 17:10:15 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement (#4087) 2022-03-21 13:12:27 +05:30
Sojan Jose
71391d982b
chore: filter .xml files for Bandwidth SMS (#4206) 
MMS sent from an ATT or Verizon phone number seems to be appending a SMIL file in .xml format for MMS.
 2022-03-18 19:00:36 +05:30
Sojan Jose
02dd5ecfab
chore: 360Dialog attachments fix (#4173) 
fixes: #3701
 2022-03-15 17:42:21 +05:30
Sojan Jose
7b9e4982cf
Feat: Support MMS in SMS Channel ( Bandwidth ) (#4046) 
Ability to send and receive MMS to bandwidth channel

fixes: #3961
 2022-03-02 15:09:56 +05:30
Fayaz Ahmed
5ad6db07b4
fix: Automation Bugs and minor enhancements (#3936) 2022-02-15 23:36:29 +05:30
Tejaswini Chile
a7987d4d1c
feat: Add date custom filter (#3892) 2022-02-04 13:14:20 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889) 
fixes: #3888
 2022-02-03 15:22:13 -08:00
Tejaswini Chile
fba7f40bee
Fix: Custom filter distinct select (#3895) 2022-02-03 14:39:47 +05:30
Tejaswini Chile
a95d249ec1
Feat: Custom attribute advanced filter (#3818) 2022-01-31 13:36:44 +05:30
Sojan Jose
693f2531ab
feat: Support 360Dialog Interactive Templates (#3823) 
fixes: #3795
 2022-01-20 17:09:30 -08:00