2 Commits

Author	SHA1	Message	Date
Pranav	5ab913f7b5	chore: Add a condition to handle bounced email (#11873) ... Add bounced emails to the conversation thread. Fix Gmail bounce detection by checking the X-Failed-Recipients header. Currently, bounced emails are rejected as auto-replies, which causes support agents to miss important delivery failure context. This PR ensures bounced messages are correctly added to the thread, preserving visibility for the support team.	2025-08-01 14:43:46 +05:30
Sojan Jose	7968e98529	chore: Stop processing auto-response emails (#9606) ... Stop processing auto-response emails https://www.notion.so/chatwoot/Avoid-Auto-Replies-sorcerer-s-apprentice-mode-55ffb09efbd7451994f1ff852de4c168?pvs=4	2024-06-13 14:19:11 -07:00