Commit Graph

2891 Commits

Author SHA1 Message Date
Cesar Garcia
be44108500
chore: Add missing space in signup link (#12475)
## Description

This branch adds a missing space in the signup footer, **changing**:
`Already have an account?Login to Chatwoot` **to** `Already have an
account? Login to Chatwoot`

## Type of change
Non-breaking change

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-22 13:23:28 +05:30
Sivin Varghese
891404aaf1
feat: Captain animating SVGs (#12448)
# Pull Request Template

## Description

This PR includes new animating SVG for Captain pages

## Type of change
- [x] New feature (non-breaking change which adds functionality)


###Screencast


https://github.com/user-attachments/assets/181470d4-2ac7-4056-83bb-7371ba214b6f




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-22 10:10:26 +05:30
gabrieljablonski
18c672c204 Merge branch 'main' into chore/merge-upstream-4.6.0 2025-09-19 19:37:28 -03:00
rotsen
d9af219ba3
feat: Implement single audio playback functionality across components (#12226)
## Description

Introduces a global single-audio playback helper and hooks it into
dashboard and widget entrypoints. Adds play/pause event handlers in the
Audio chip to sync UI state. The helper enforces one audio playing at a
time and auto-advances to the next adjacent audio on end.

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-09-19 12:52:01 +05:30
Tanmay Deep Sharma
4014a846f0
feat: Add the frontend support for MFA (#12372)
FE support for https://github.com/chatwoot/chatwoot/pull/12290
## Linear:
- https://github.com/chatwoot/chatwoot/issues/486

## Description
This PR implements Multi-Factor Authentication (MFA) support for user
accounts, enhancing security by requiring a second form of verification
during login. The feature adds TOTP (Time-based One-Time Password)
authentication with QR code generation and backup codes for account
recovery.

## Type of change

- [ ] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

- Added comprehensive RSpec tests for MFA controller functionality
- Tested MFA setup flow with QR code generation
- Verified OTP validation and backup code generation
- Tested login flow with MFA enabled/disabled

## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-09-18 21:16:06 +05:30
Aguinaldo Tupy
f03a52bd77
feat: Add media_name support for WhatsApp templates document files (#12462)
## Description

This implementation adds support for the `media_name` parameter for
WhatsApp document templates, resolving the issue where documents appear
as "untitled" when sent via templates.

**Problem solved:** Documents sent via WhatsApp templates always
appeared as "untitled" because Chatwoot didn't process the `filename`
field required by the WhatsApp API.

**Solution:** Added support for the `media_name` parameter that maps to
the WhatsApp API's `filename` field.

## Type of change

- [x] New feature (non-breaking change which adds functionality)
- [x] This change requires a documentation update

## How Has This Been Tested?

Created and executed **7 comprehensive test scenarios**:

1.  Document without `media_name` (backward compatibility)
2.  Document with valid `media_name`
3.  Document with blank `media_name`
4.  Document with null `media_name`
5.  Image with `media_name` (ignored as expected)
6.  Video with `media_name` (ignored as expected)
7.  Blank URL (returns nil appropriately)

**All tests passed** and confirmed **100% backward compatibility**.

## Technical Implementation

**Backend Changes:**
- `PopulateTemplateParametersService`: Added `media_name` parameter
support
- `TemplateProcessorService`: Pass `media_name` to parameter builder
- `WhatsappCloudService`: Updated documentation with `media_name`
example

**Frontend Changes:**
- `WhatsAppTemplateParser.vue`: Added UI field for document filename
input
- `templateHelper.js`: Include `media_name` for document templates
- `whatsappTemplates.json`: Added translation key for document name
placeholder

**Key Features:**
- 🔄 **100% Backward Compatible** - Existing templates continue working
- 📝 **Document Filename Support** - Users can specify custom filenames
- 🎯 **Document-Only Feature** - Only affects document media types
-  **Comprehensive Testing** - All edge cases covered

## Expected Behavior

**Before:**
```ruby
# All documents appear as "untitled"
{
  type: 'document',
  document: { link: 'https://example.com/document.pdf' }
}
```

**After:**
```ruby
# With media_name - displays custom filename
{
  type: 'document',
  document: {
    link: 'https://example.com/document.pdf',
    filename: 'Invoice_2025.pdf'
  }
}

# Without media_name - works as before
{
  type: 'document',
  document: { link: 'https://example.com/document.pdf' }
}
```

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-18 15:25:31 +05:30
Shivam Mishra
8f4b252045
feat: allow searching captain responses [CW-5631] (#12463) 2025-09-18 14:44:56 +05:30
Vishnu Narayanan
9527ff6269
feat: Add support for labels in automations (#11658)
- Add support for using labels as an action event for automation
 - Fix duplicated conversation_updated event dispatch for labels
 

Fixes https://github.com/chatwoot/chatwoot/issues/8539 and multiple
issues around duplication related to label change events.
---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-18 14:17:54 +05:30
Sojan Jose
44dc9ba18e
feat: Allow detaching help center widget (#12459)
## Summary
- allow help center portals to clear their associated web widget


Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-09-17 22:27:50 +05:30
Sivin Varghese
d45527b851
feat: Retry failed messages within 24h (#12436)
Fixes [CW-5540](https://linear.app/chatwoot/issue/CW-5540/feat-allow-retry-a-failed-message-sendout),
https://github.com/chatwoot/chatwoot/issues/12333

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Screenshot
<img width="196" height="113" alt="image"
src="https://github.com/user-attachments/assets/8b4a1aa9-c75c-4169-b4a2-e89148647e91"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-16 21:00:15 +05:30
Tony Vincent
b0cf1e0f12
fix: Prevent inbox settings freeze on empty welcome_tagline (#12440)
# Pull Request Template

## Description

Fixes #12419 

## Type of change

Please delete options that are not relevant.

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-16 15:30:09 +05:30
Sivin Varghese
4cc2f6d6ad
chore: Assignment policy improvements (#12429)
# Pull Request Template

## Description

This PR includes:

1. Ensuring dropdowns always stay within the screen, with auto
top/bottom/left/right positioning.
2. Fixing the dropdown truncation issue.
3. Removing the display of IDs from dropdowns.
4. Increasing the width of the inbox limit input field.
5. Updating the position of the **Update** button in the agent
assignment edit page.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/f20afc854edc42fab69a003f347d089b?sid=5e5f45f3-5950-46ff-b25c-0d1894daaede


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-09-16 14:10:10 +05:30
Shivam Mishra
fc92e118ed
feat: remove SAML from premium feature list (#12443) 2025-09-15 21:41:34 +05:30
Muhsin Keloth
458ed1e26d
chore: Enable flexible whatsapp onboarding (Manual + Embedded Signup) options (#12344)
We recently introduced the WhatsApp Embedded Signup flow in Chatwoot to
simplify onboarding. However, we discovered two important limitations:
Some customers’ numbers are already linked to an Embedded Signup, which
blocks re-use. Tech providers cannot onboard their own numbers via
Embedded Signup.
As a result, we need to support both Manual and Embedded Signup flows to
cover all scenarios.

### Problem

- Current UI only offers the Embedded Signup option.
- Customers who need to reuse existing numbers (already connected to
WABA) or tech providers testing their own numbers get stuck.
- Manual flow exists but is no longer exposed in the UX

**Current Embedded Signup screen**
<img width="2564" height="1250" alt="CleanShot 2025-08-21 at 21 58
07@2x"
src="https://github.com/user-attachments/assets/c3de4cf1-cae6-4a0e-aa9c-5fa4e2249c0e"
/>

**Current Manual Setup screen**
<img width="2568" height="1422" alt="CleanShot 2025-08-21 at 22 00
25@2x"
src="https://github.com/user-attachments/assets/96408f97-3ffe-42d1-9019-a511e808f5ac"
/>


###  Solution

- Design a dual-path UX in the Create WhatsApp Inbox step that:
- Offers Embedded Signup (default/recommended) for new numbers and
businesses.
- Offers Manual Setup for advanced users, existing linked numbers, and
tech providers.

<img width="2030" height="1376" alt="CleanShot 2025-09-01 at 14 13
16@2x"
src="https://github.com/user-attachments/assets/6f17e5a2-a2fd-40fb-826a-c9ee778be795"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-09-15 19:59:56 +05:30
Shivam Mishra
300d68f3f7
feat: SAML UI [CW-2958] (#12345)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-15 19:33:54 +05:30
Chatwoot Bot
3ad2c33220
chore: Update translations (#12371)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-09-12 14:33:40 -07:00
Sivin Varghese
ca579bd62a
feat: Agent capacity policy Create/Edit pages (#12424)
# Pull Request Template

## Description

Fixes
https://linear.app/chatwoot/issue/CW-5573/feat-createedit-agent-capacity-policy-page

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/8de9e3c5d8824cd998d242636540dd18?sid=1314536f-c8d6-41fd-8139-cae9bf94f942

### Screenshots

**Light mode**
<img width="1666" height="1225" alt="image"
src="https://github.com/user-attachments/assets/7e6d83a4-ce02-47a7-91f6-87745f8f5549"
/>
<img width="1666" height="1225" alt="image"
src="https://github.com/user-attachments/assets/7dd1f840-2e25-4365-aa1d-ed9dac13385a"
/>

**Dark mode**
<img width="1666" height="1225" alt="image"
src="https://github.com/user-attachments/assets/0c787095-7146-4fb3-a61a-e2232973bcba"
/>
<img width="1666" height="1225" alt="image"
src="https://github.com/user-attachments/assets/481c21fd-03b5-4c1f-b59e-7f8c8017f9ce"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-12 18:42:55 +05:30
Shivam Mishra
699731d351
fix: display_id to id mapping not handled (#12426)
The frontend filtering didn't handle the `id` to `display_id` mapping of
conversations. This PR fixes it

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-09-12 17:46:27 +05:30
Sivin Varghese
18a8e3db47
chore: Update Tehran timezone from GMT+04:30 to GMT+03:30 (#12427) 2025-09-12 17:42:07 +05:30
Sivin Varghese
59ba91473a
feat: Agent capacity policy index page with CRUD actions (#12409) 2025-09-12 16:22:42 +05:30
Sivin Varghese
257df30589
feat: Agent assignment policy Create/Edit pages (#12400) 2025-09-10 20:02:11 +05:30
Sivin Varghese
55633ab063
feat: Agent assignment policy index page with CRUD actions (#12373)
# Pull Request Template

## Description

This PR incudes new Agent assignment policy index page with CRUD
actions.

Fixes
https://linear.app/chatwoot/issue/CW-5570/feat-assignment-policy-index-page-with-actions

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom

https://www.loom.com/share/17ab5ceca4854f179628a3b53f347e5a?sid=cb64e881-57fd-4ae1-921b-7648653cca33

### Screenshots

**Light mode**
<img width="1428" height="888" alt="image"
src="https://github.com/user-attachments/assets/fdbb83e9-1f4f-4432-9e8a-4a8f1b810d31"
/>


**Dark mode**
<img width="1428" height="888" alt="image"
src="https://github.com/user-attachments/assets/f1fb38b9-1150-482c-ba62-3fe63ee1c7d4"
/>
<img width="726" height="495" alt="image"
src="https://github.com/user-attachments/assets/90a6ad55-9ab6-4adb-93a7-2327f5f09c79"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-10 12:07:21 +05:30
Sivin Varghese
b344bac1ba
fix: Editor toggle button not showing the correct active mode (#12350) 2025-09-09 17:22:35 +05:30
Muhsin Keloth
0e1c3c5596
chore: Remove duplicate webhook section in twilio sms finish page (#12398)
**Before**
<img width="899" height="826" alt="CleanShot 2025-09-09 at 15 34 24"
src="https://github.com/user-attachments/assets/5ee82eb0-5ae9-4b5e-8659-1ac728692743"
/>
**After**
<img width="902" height="723" alt="CleanShot 2025-09-09 at 15 34 00"
src="https://github.com/user-attachments/assets/b460a2c4-ce28-4f25-9c93-1b2939e29ef1"
/>
2025-09-09 16:51:51 +05:30
micahmills
b989ca6397
feat: Agent language settings (#11222)
# Pull Request Template

## Description

This Pull Request will provide a language selector in the Profile
Settings for each user, and allows them to change the UI language per
agent, defaulting back to the account locale.

Fixes # #678 This does PR addresses the Dashboard view but does not
change the language of the agents emails

## Type of change

Please delete options that are not relevant.
- [X ] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

1. Go to an Agents Profile settings page
2. Select a language from the Language drop down
3. the UI will update to the new i18n locale
4. navigate through the UI to make sure the appropriate language is
being used
5. Refresh the page to test that the locale persists


270

- [X] My code follows the style guidelines of this project
- [X] I have performed a self-review of my code
- [X] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [X] My changes generate no new warnings
- [X] I have added tests that prove my fix is effective or that my
feature works
- [X] New and existing unit tests pass locally with my changes
- [X] Any dependent changes have been merged and published in downstream
modules
Checklist:.724.2708

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-09 14:27:36 +05:30
Sojan Jose
6bdd4f0670
feat(voice): Incoming voice calls [EE] (#12361)
This PR delivers the first slice of the voice channel: inbound call
handling. When a customer calls a configured voice
number, Chatwoot now creates a new conversation and shows a dedicated
call bubble in the UI. As the call progresses
(ringing, answered, completed), its status updates in real time in both
the conversation list and the call bubble, so
agents can instantly see what’s happening. This focuses on the inbound
flow and is part of breaking the larger voice
feature into smaller, functional, and testable units; further
enhancements will follow in subsequent PRs.

references: #11602 , #11481  

## Testing

- Configure a Voice inbox in Chatwoot with your Twilio number.
- Place a call to that number.
- Verify a new conversation appears in the Voice inbox for the call.
- Open it and confirm a dedicated voice call message bubble is shown.
- Watch status update live (ringing/answered); hang up and see it change
to completed in both the bubble and conversation
list.
- to test missed call status, make sure to hangup the call before the
please wait while we connect you to an agent message plays


## Screens

<img width="400" alt="Screenshot 2025-09-03 at 3 11 25 PM"
src="https://github.com/user-attachments/assets/d6a1d2ff-2ded-47b7-9144-a9d898beb380"
/>

<img width="700" alt="Screenshot 2025-09-03 at 3 11 33 PM"
src="https://github.com/user-attachments/assets/c25e6a1e-a885-47f7-b3d7-c3e15eef18c7"
/>

<img width="700" alt="Screenshot 2025-09-03 at 3 11 57 PM"
src="https://github.com/user-attachments/assets/29e7366d-b1d4-4add-a062-4646d2bff435"
/>



<img width="442" height="255" alt="Screenshot 2025-09-04 at 11 55 01 PM"
src="https://github.com/user-attachments/assets/703126f6-a448-49d9-9c02-daf3092cc7f9"
/>

---------

Co-authored-by: Muhsin <muhsinkeramam@gmail.com>
2025-09-08 22:35:23 +05:30
Martin
aa75347f96
fix: add scrollbar to search bar dropdown (#12362)
## Description
Fixes a UI bug in the search bar dropdown where long lists were not
scrollable after the latest update.
Adds a `max-height` to the `<ul>` element and enables vertical
scrolling.

## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?
- Verified scrolling works for long search results.
- Confirmed layout remains correct on different screen sizes.
- No other UI elements affected.

## Checklist
- [x] Code follows project style guidelines
- [x] Self-reviewed code
- [x] Changes generate no new warnings

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-09-04 01:25:13 -07:00
Shivam Mishra
0e481a690c
fix: plain text with valid HTML not rendering [CW-5577] (#12369)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-09-04 12:50:49 +05:30
Sivin Varghese
ce1690eeb1
feat: Agent assignment index page (#12364) 2025-09-04 12:02:35 +05:30
Chatwoot Bot
f2cabd6c82
chore: Update translations (#12311) 2025-09-04 11:02:44 +05:30
Sivin Varghese
b46c07519a
feat: Add AssignmentCard with story for agent UI (#12360)
# Pull Request Template

## Description

This PR adds the `AssignmentCard` component with a story for the agent
management UI.

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Screenshot
<img width="1061" height="357" alt="image"
src="https://github.com/user-attachments/assets/e5548325-294a-48f8-8c7f-0a0c9272bf76"
/>
<img width="1061" height="357" alt="image"
src="https://github.com/user-attachments/assets/cfb76bf4-bddc-4ec4-a27d-27be3efb0e8f"
/>
<img width="1061" height="357" alt="image"
src="https://github.com/user-attachments/assets/6efc6617-4ce5-42df-b239-c296bbd0acc5"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-09-03 08:06:21 -07:00
Sivin Varghese
778c576ad7
fix: TypeError: Cannot read properties of null (reading 'config') (#12356) 2025-09-03 17:07:34 +05:30
Sivin Varghese
4cba32b2d7
chore: Update wizard component UI (#12358) 2025-09-03 17:07:12 +05:30
Sivin Varghese
2320782f38
fix: UI issues with Instagram channel (#12355)
# Pull Request Template

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots

**Before**
<img width="1129" height="862" alt="image"
src="https://github.com/user-attachments/assets/4752a3d9-bbe1-497f-9488-572c65768f7c"
/>


**After**
<img width="1129" height="862" alt="image"
src="https://github.com/user-attachments/assets/ec8d5194-f279-4d23-b6df-9e99fce74e69"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-09-02 19:52:51 +05:30
Tanmay Deep Sharma
2f3b4ad215
feat: add FE changes for captain pdf support for faq generation (#12115)
Linked PR
https://github.com/chatwoot/chatwoot/pull/12113

## Linear Link
https://linear.app/chatwoot/issue/CW-4515/upload-pdfs-to-captain

## Description

This PR adds support for PDF file uploads to the Captain document
knowledge base system. The feature enables users to upload PDF files
directly to the knowledge base for FAQ generation and document
processing, expanding beyond the existing URL-based document ingestion.

## Type of change

- [ ] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

- Unit Tests
- Manually via UI



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-09-02 19:01:16 +05:30
Sivin Varghese
b0112a2869
feat: Update Inbox/Team creation UI (#12305) 2025-09-02 14:11:38 +05:30
Sivin Varghese
8606aa1310
feat: Ability to filter contact based on labels (#12343)
# Pull Request Template

## Description

This PR add the ability to filter contact based on labels.

Fixes
https://linear.app/chatwoot/issue/CW-4001/feat-ability-to-filter-contact-based-on-labels

## Type of change

- [x] New feature (non-breaking change which adds functionality

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/f3d58d0fcee844b7817325a9a19929d3?sid=075b9448-7e6d-4180-af3c-9466fbf2138b


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-09-02 12:35:18 +05:30
Sivin Varghese
d68ac25187
feat: Display notification count in sidebar inbox item (#12324) 2025-09-01 15:55:09 +05:30
Sivin Varghese
c53e750be0
feat: Display banner and handoff for bot-managed chats (#12292) 2025-09-01 13:22:55 +05:30
Sivin Varghese
f9c258f1a0
fix: Prevent [object Object] when copying custom attributes (#12323)
# Pull Request Template

## Description

This PR fixes custom conversation attributes copying as `[object
Object]` by enhancing the clipboard helper to properly serialize objects
and handle different data types.


Fixes
[CW-5428](https://linear.app/chatwoot/issue/CW-5428/copying-custom-conversation-attribute-returns-object-object-instead-of),
https://github.com/chatwoot/chatwoot/issues/12202

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/f52db17d4d524b3cbb5badb2b6f381eb?sid=2b34f38f-e95d-4981-be5f-6cb42a0212b9


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-09-01 13:02:35 +05:30
Sojan Jose
9145658597
chore: Refactor UTM params to stay compliant with standards (#12312)
We were using UTM params on various branding urls which weren't
compliant to standard utm params and hence were ignored by analytics
tooling. this PR ensures that the params stays compliant with defined
standard

ref: https://en.wikipedia.org/wiki/UTM_parameters

## Changes 

- updated utm tags on widget and survey urls
- added utm on helpcenter branding

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-29 11:46:52 -07:00
Muhsin Keloth
99997a701a
feat: Add twilio content templates (#12277)
Implements comprehensive Twilio WhatsApp content template support (Phase
1) enabling text, media, and quick reply templates with proper parameter
conversion, sync capabilities, and feature flag protection.

###  Features Implemented

  **Template Types Supported**

  - Basic Text Templates: Simple text with variables ({{1}}, {{2}})
  - Media Templates: Image/Video/Document templates with text variables
  - Quick Reply Templates: Interactive button templates
- Phase 2 (Future): List Picker, Call-to-Action, Catalog, Carousel,
Authentication templates

  **Template Synchronization**

- API Endpoint: POST
/api/v1/accounts/{account_id}/inboxes/{inbox_id}/sync_templates
  - Background Job: Channels::Twilio::TemplatesSyncJob
  - Storage: JSONB format in channel_twilio_sms.content_templates
  - Auto-categorization: UTILITY, MARKETING, AUTHENTICATION categories

 ###  Template Examples Tested


  #### Text template
```
  { "name": "greet", "language": "en" }
```
  #### Template with variables
```
  { "name": "order_status", "parameters": [{"type": "body", "parameters": [{"text": "John"}]}] }
```

  #### Media template with image
```
  { "name": "product_showcase", "parameters": [
    {"type": "header", "parameters": [{"image": {"link": "image.jpg"}}]},
    {"type": "body", "parameters": [{"text": "iPhone"}, {"text": "$999"}]}
  ]}
```
#### Preview

<img width="1362" height="1058" alt="CleanShot 2025-08-26 at 10 01
51@2x"
src="https://github.com/user-attachments/assets/cb280cea-08c3-44ca-8025-58a96cb3a451"
/>

<img width="1308" height="1246" alt="CleanShot 2025-08-26 at 10 02
02@2x"
src="https://github.com/user-attachments/assets/9ea8537a-61e9-40f5-844f-eaad337e1ddd"
/>

#### User guide

https://www.chatwoot.com/hc/user-guide/articles/1756195741-twilio-content-templates

---------

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-29 16:13:25 +05:30
Gabriel Jablonski
dbb41df67e
fix: update GitHub versions link and version fetching (#105)
* fix: update GitHub versions link and version fetching

* test: specs

* chore: use timeout and log error

* refactor: redundant helper method
2025-08-28 10:50:03 -03:00
Pranav
88cb5ba56f
fix: Widget now shows articles based on correct locale (#12316)
# Pull Request Template

## Description

This PR fixes an issue (CW-5529) where articles displayed on the widget
were not respecting the current locale set in the URL (e.g., `/ar` was
showing English articles).

The root cause was that the article queries in the
`_featured_articles.html.erb` and `_uncategorized-block.html.erb` view
templates were missing locale filtering.

The fix involves adding `locale: @locale` to the `articles.where`
clauses in these templates to ensure that only articles matching the
current portal locale are displayed.

Fixes #CW-5529

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

The changes were verified against existing test cases that confirm the
expected behavior for locale-specific article filtering. Specifically,
tests for the articles controller's `index` action and article count by
locale were reviewed, which align with the implemented fixes.

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works (N/A, relied on existing tests)
- [ ] New and existing unit tests pass locally with my changes (Unable
to run tests in this environment)
- [ ] Any dependent changes have been merged and published in downstream
modules

---
Linear Issue:
[CW-5529](https://linear.app/chatwoot/issue/CW-5529/articles-from-the-correct-locale-is-not-shown-on-the-widget)

<a
href="https://cursor.com/background-agent?bcId=bc-2f944ea8-863e-4e80-b137-c05ce0b017cc">
  <picture>
<source media="(prefers-color-scheme: dark)"
srcset="https://cursor.com/open-in-cursor-dark.svg">
<source media="(prefers-color-scheme: light)"
srcset="https://cursor.com/open-in-cursor-light.svg">
<img alt="Open in Cursor" src="https://cursor.com/open-in-cursor.svg">
  </picture>
</a>
<a
href="https://cursor.com/agents?id=bc-2f944ea8-863e-4e80-b137-c05ce0b017cc">
  <picture>
<source media="(prefers-color-scheme: dark)"
srcset="https://cursor.com/open-in-web-dark.svg">
<source media="(prefers-color-scheme: light)"
srcset="https://cursor.com/open-in-web-light.svg">
    <img alt="Open in Web" src="https://cursor.com/open-in-web.svg">
  </picture>
</a>

---------

Co-authored-by: Cursor Agent <cursoragent@cursor.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-28 18:32:27 +05:30
Pranav
0c2ab7f5e7
feat(ee): Setup advanced, performant message search (#12193)
We now support searching within the actual message content, email
subject lines, and audio transcriptions. This enables a faster, more
accurate search experience going forward. Unlike the standard message
search, which is limited to the last 3 months, this search has no time
restrictions.

The search engine also accounts for small variations in queries. Minor
spelling mistakes, such as searching for slck instead of Slack, will
still return the correct results. It also ignores differences in accents
and diacritics, so searching for Deja vu will match content containing
Déjà vu.


We can also refine searches in the future by criteria such as:
- Searching within a specific inbox
- Filtering by sender or recipient
- Limiting to messages sent by an agent


Fixes https://github.com/chatwoot/chatwoot/issues/11656
Fixes https://github.com/chatwoot/chatwoot/issues/10669
Fixes https://github.com/chatwoot/chatwoot/issues/5910



---

Rake tasks to reindex all the messages. 

```sh
bundle exec rake search:all
```

Rake task to reindex messages from one account only
```sh
bundle exec rake search:account ACCOUNT_ID=1
```
2025-08-28 10:10:28 +05:30
Gabriel Jablonski
f0063c271a
Merge branch 'main' into chore/merge-upstream-4.5.2 2025-08-27 13:12:09 -03:00
Muhsin Keloth
583a533494
fix: Remove whatsapp prefix from twilio phone number for QR code (#12314) 2025-08-27 21:27:47 +05:30
Sivin Varghese
b44d178acc
chore: Replace copilot input with auto-expanding textarea (#12296) 2025-08-27 15:12:48 +05:30
Chatwoot Bot
472493b9af
chore: Update translations (#12228)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-27 11:59:13 +05:30
Sivin Varghese
f801c1928d
chore: Default file limits for private notes and reset attachment on mode switch (#12310)
# Pull Request Template

## Description

This PR fixes the handling of attachments and file limits in reply
modes:

* Applies **default file size and type limits** for private notes
* **Resets attachments** automatically when switching reply modes


## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/abad3e6a0383405ea5f31314c1494f2f?sid=38715fd0-e305-4a9b-8f4d-fc6a6e5c0833


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-27 11:56:07 +05:30
Muhsin Keloth
b18341ea6e
feat: Add QR codes for WhatsApp, Messenger, and Telegram on inbox finish page (#12257)
Added QR code generation for multiple messaging platforms on the inbox
finish setup page. So users can scan QR codes to instantly test their
newly created channels.

**Supported Platforms**

  - **WhatsApp**: QR code for `https://wa.me/{phone_number}`
    - Supports both WhatsApp Cloud and Twilio WhatsApp inboxes
  - **Facebook Messenger**: QR code for `https://m.me/{page_id}`
    - All Facebook page inboxes
  - **Telegram**: QR code for `https://t.me/{bot_name}`
    - All Telegram bot inboxes

**How to test the changes**
You can test these changes by navigating to this URL
`{BASE_URL}/app/accounts/{account_id}/settings/inboxes/new/{inbox_id}/finish`
and simply replacing the inbox ID with one you've already created.

**Preview**

<img width="2432" height="1474" alt="CleanShot 2025-08-21 at 15 40
59@2x"
src="https://github.com/user-attachments/assets/4226133b-9793-48ca-bf79-903b7e003ef3"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-08-27 11:53:03 +05:30
Muhsin Keloth
068538e3d6
feat: Setup posthog analytics (#12291)
- Replace June.so analytics with PostHog integration
- Maintain existing analytics API interface for seamless migration
- Remove all the June references

_June.so is shutting down their service, requiring migration to an
alternative analytics provider. PostHog was chosen as the replacement
due to its robust feature set and similar API structure._
2025-08-27 09:10:06 +05:30
Sivin Varghese
39dfa35229
feat: Add channel-specific file upload rules and size limits (#12237) 2025-08-26 22:23:39 +05:30
Muhsin Keloth
19faa7fdfa
refactor: Consolidate WhatsApp template components and improve naming (#12299) 2025-08-26 15:20:53 +05:30
Gabriel Jablonski
43e83a678d
fix: enhance account switcher dropdown styling for better usability (#99) 2025-08-25 12:05:49 -03:00
Shivam Mishra
f6062f992e
fix: memory leak in vue-letter from fallback text content (#12212) 2025-08-25 16:13:44 +05:30
Sojan Jose
d48503bdcf
feat(voice): Improved voice call creation flow [EE] (#12268)
This PR improves the voice call creation flow by simplifying
configuration and automating setup with Twilio APIs.

references: #11602 , #11481 

## Key changes

- Removed the requirement for twiml_app_sid – provisioning is now
automated through APIs.
- Auto-configured webhook URLs for:
  - Voice number callbacks
  - Status callbacks
  -  twiML callbacks
- Disabled business hours, help center, and related options until voice
inbox is fully supported.
- Added a configuration tab in the voice inbox to display the required
Twilio URLs (to make verification easier in Twilio console).


## Test Cases
- Provisioning
- Create a new voice inbox → verify that Twilio app provisioning happens
automatically.
  - Verify twiML callback 
- Webhook configuration
- Check that both voice number callback and status callback URLs are
auto-populated in Twilio.
- Disabled features
- Confirm that business hours and help center options are
hidden/disabled for voice inbox.
- Configuration tab
- Open the voice inbox configuration tab → verify that the displayed
Twilio URLs match what’s set in Twilio.
2025-08-22 13:38:23 +02:00
Sivin Varghese
d35b0a9465
feat: Convert availability slots to local timezone (#12273)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-08-22 16:12:24 +05:30
Sivin Varghese
6ca38e10e9
feat: Migrate availability mixins to composable and helper (#11596)
# Pull Request Template

## Description

**This PR includes:**

* Refactored two legacy mixins (`availability.js`,
`nextAvailability.js`) into a Vue 3 composable (`useAvailability`),
helper module and component based rendering logic.
* Fixed an issue where the widget wouldn't load if business hours were
enabled but all days were unchecked.
* Fixed translation issue
[[#11280](https://github.com/chatwoot/chatwoot/issues/11280)](https://github.com/chatwoot/chatwoot/issues/11280).
* Reduced code complexity and size.
* Added test coverage for both the composable and helper functions.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/2bc3ed694b4349419505e275d14d0b98?sid=22d585e4-0dc7-4242-bcb6-e3edc16e3aee

### Story
<img width="995" height="442" alt="image"
src="https://github.com/user-attachments/assets/d6340738-07db-41d5-86fa-a8ecf734cc70"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules


Fixes https://github.com/chatwoot/chatwoot/issues/12012

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-08-22 00:43:34 +05:30
Sojan Jose
714f24de11
revert: "fix(sdk): Ignore messages from a different origin and sanitizee URLs (#8879)" (#12248)
This reverts commit a42b99ada0.

fixes: #12247
2025-08-20 21:39:50 +02:00
gabrieljablonski
801033bd5f Merge branch 'main' into chore/merge-upstream-4.5.0 2025-08-20 11:20:31 -03:00
Sojan Jose
7fe94dc1a2
feat(voice): Call button on Contacts with inbox picker (#12218)
## Description
This introduces a reusable Call button used in the Contacts details
header (between Block contact and Send message) and
in the conversation contact panel. The button shows only when the
account has at least one Voice inbox and the contact
has a phone number. If multiple Voice inboxes are present, clicking
opens a picker modal; otherwise, a “Calling is under
development” toast is shown

> Actual wiring to functionality will available in follow up PRs

references: #11602 , #11481 

## Screens 

<img width="250" alt="Screenshot 2025-08-18 at 8 33 02 PM"
src="https://github.com/user-attachments/assets/d7a09a9d-8eff-4461-a75f-27854540c2a0"
/>
<img width="250" alt="Screenshot 2025-08-18 at 8 32 31 PM"
src="https://github.com/user-attachments/assets/682ae66e-dd5f-4750-9c30-0a210e120250"
/>
<img width="250" alt="Screenshot 2025-08-18 at 8 32 40 PM"
src="https://github.com/user-attachments/assets/7de0d753-eefc-4b7f-942b-ecca1964fcd7"
/>


## Test Cases

- Enable voice feature and create inboxes and test the cases for both
contact details view and contact card view in conversation
  - Details: 0 Voice inboxes → no Call button.
- Details: 1+ Voice inboxes, no phone number for contact → no Call
button.
- Details: 1 Voice inbox + phone number for contact → button visible;
click → toast.
- Details: >1 Voice inboxes + phone number for contact → click → modal →
choose → toast.

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-19 15:42:01 +05:30
Chatwoot Bot
cae097c5fa
chore: Update translations (#12208) 2025-08-19 12:27:13 +05:30
Sivin Varghese
faf35738b3
fix: Prevent reopening a resolved conversation (#11168)
# Pull Request Template

## Description

This PR addresses the issue where navigating back and starting a new
conversation incorrectly shows the previous messages or message screen.

Fixes
https://linear.app/chatwoot/issue/CW-4169/prevent-continue-conversation-in-previously-resolved-conversation

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video
**Before**

https://www.loom.com/share/18172a3b26ff4e8faf8e1c3c1a0ba279?sid=ffbda52a-93e1-400f-bedc-17b925bae4d3

**After**

https://www.loom.com/share/584177d411424ad38c6812be868eb060?sid=fe5e771a-3faa-4c14-a5fe-918a3ccdb408

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-19 12:06:22 +05:30
Muhsin Keloth
67d7ee0185
feat: Add full change log to profile (#12215)
**Preview**
<img width="400" height="600" alt="CleanShot 2025-08-18 at 19 48 37@2x"
src="https://github.com/user-attachments/assets/28983793-adf4-4145-bb80-573e21cf5a0d"
/>
2025-08-18 21:40:13 +05:30
Sivin Varghese
02fa76f3df
chore: Update contact empty state data (#12207)
# Pull Request Template

## Description

Fixes
https://linear.app/chatwoot/issue/CW-5432/use-a-different-company-nameemail-for-the-empty-state-in-contacts


## How Has This Been Tested?

### Screenshot
<img width="1044" height="555" alt="image"
src="https://github.com/user-attachments/assets/a414f88f-13ca-4c1e-bb76-cd5b9217d21f"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-08-18 12:06:03 +05:30
Cayo P. R. Oliveira
c6f9e814c2
feat: add customizable signature position and separator options (#78)
* feat: add customizable signature position and separator options

* fix: correct default value note for signatureSeparator and ensure reactivity

* fix: correct watcher boolean conversion and add immediate ui_settings updates

- Fix watchers to convert string props to boolean values for reactive refs
- Add immediate event handlers for switch changes to update ui_settings in real-time
- Ensure proper synchronization between switch states and user.ui_settings

Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com>

* fix: split signature content and ui_settings updates to resolve persistence bug

- Use updateUISettings store action for signature_position and signature_separator
- Keep updateProfile for message_signature content only
- Fixes FormData serialization issue that corrupted nested ui_settings object
- Add diagnostic logging to verify data flow

Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com>

* clean: remove diagnostic console logging from updateSignature method

- Remove temporary console.log statements added for verification
- Keep core implementation that splits signature content and ui_settings updates
- Keep console.error for proper error handling with eslint-disable comment
- Implementation now ready for production use

Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com>

* fix: updateUISettings call in updateSignature method

* chore: move signature application to send-time and add button highlighting (#79)

* fix: move signature application from editor manipulation to send-time

- Remove addSignature/removeSignature/toggleSignatureInEditor from WootWriter
- Remove signature logic from draft handling and canned response insertion
- Apply signatures only in getMessagePayload during message sending
- Add button highlighting for signature toggle when activated
- Prevents signature duplication and persistence in editor content
- Fixes signature position toggle bug

Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com>

* fix: escape signature separator to prevent markdown setext heading interpretation

- Escape '--' separator as '\--' in appendSignature to prevent H2 heading creation
- Update removeSignature to handle escaped separators correctly
- Fixes signature separator being rendered as markdown instead of plain text
- Refactor nested ternary to fix ESLint error

Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com>

* fix: prevent signature separator markdown interpretation in message processing

- Add fix_signature_separator_markdown method to escape '--' separators
- Update ensure_processed_message_content to fix separators before saving
- Prevents signature separators from being interpreted as setext headings
- Ensures correct message display in channels and email notifications

Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com>

* fix: update separator format to use \n--\n instead of escaping

- Change separator delimiter from '\--' to '\n--\n' format
- Update removeSignature function to handle new separator format correctly
- Simplify message processing since separators are already properly formatted
- Ensures consistent separator handling across frontend and backend

Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com>

* fix: update signature delimiter format to include extra new lines

* chore: remove comment about signature application logic

* refactor: remove unused method and comments related to signature separator markdown processing

* chore: simplify slash command detection by using updatedMessage directly

* refactor: remove signature logic from draft message handling

* refactor: simplify body empty check by removing signature manipulation logic

---------

Co-authored-by: Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com>
Co-authored-by: cayo@fazer.ai <cayoproliveira@gmail.com>

* refactor: extract signature settings logic into a separate method

* fix: handle nil ui_settings in signature position and separator methods

* fix: update return value of findSignatureInBody to include position information

* fix: update signature handling in findSignatureInBody and related methods

* fix: adjust delimiter length handling in removeSignature function

* test: add cases for appending, removing, and replacing signatures with various separators

* test: add cases for signature position and separator handling

* test: add cases for updating signature position and separator in ui_settings

* fix: correct typo in comment for findSignatureInBody function

* refactor: simplify translation function calls in MessageSignature component

* chore: refactoring

* chore: refactor

* feat: switch -> select

* chore: refactor and undo changes

* chore: refactor and undo changes

* chore: refactor

* fix: remove old select component usage

* chore: remove useless style

---------

Co-authored-by: Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com>
Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-08-17 23:01:41 -03:00
Sivin Varghese
91d80004a6
chore: Improvements in scenarios (#12098)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
2025-08-14 19:07:28 +05:30
Sivin Varghese
b809cd2f15
chore: Optimize contact page for smaller displays (#12183)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-14 19:07:20 +05:30
Chatwoot Bot
ee773f31eb
chore: Update translations (#12167)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-14 15:30:00 +05:30
Shivam Mishra
a42b99ada0
fix(sdk): Ignore messages from a different origin and sanitize URLs (#8879)
This PR includes some specific security related fixes

1. Validate the origin of any message events
2. Sanitize URLs before opening them

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-14 14:33:32 +05:30
Pranav
14471cc20c
chore: Add bulgarian (bg) language (#12189)
Add bg to supported langauges
2025-08-13 10:23:25 -07:00
Clairton Rodrigo Heinzen
b711bfd2ca
feat: Add automation rule event conversation resolved (#9669)
# Description

add automation rule event conversation resolved

<img width="1552" alt="Captura de Tela 2024-06-22 às 21 25 39"
src="https://github.com/chatwoot/chatwoot/assets/471685/b3a64ebc-35c8-468c-a0e5-7974134a40f9">

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-13 12:57:14 +05:30
Sivin Varghese
42af4b1d01
fix: Reset inbox on conversation switch in compose conversation modal (#12174) 2025-08-13 12:42:57 +05:30
Sivin Varghese
0c101b1f6b
chore: UI improvements to compose new conversation form (#12173) 2025-08-12 20:21:05 +05:30
Muhsin Keloth
5c560c7628
feat: WhatsApp enhanced templates front end changes (#12117)
Part of the https://github.com/chatwoot/chatwoot/pull/11997

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-08-12 18:53:19 +05:30
Shivam Mishra
b4f758f644
fix: grid layout for color picker (#12166) 2025-08-12 12:05:17 +05:30
Chatwoot Bot
693309202e
chore: Update translations (#12148) 2025-08-12 07:10:11 +05:30
Sivin Varghese
ecd9cf0326
fix: RTL issues in new conversation form (#12163)
# Pull Request Template

## Description

This PR fixes RTL alignment issues in the new conversation form, removes
the unused
[`form-checkbox`](https://github.com/chatwoot/chatwoot/pull/12151#discussion_r2266333315)
class name and drops the `app-rtl--wrapper` class, which was previously
used for RTL detection in `rtl.scss` (removed earlier)

Fixes https://linear.app/chatwoot/issue/CW-5410/rtl-issues

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots

<img width="868" height="474" alt="image"
src="https://github.com/user-attachments/assets/45995652-2895-49d5-a651-179090c949ec"
/>
<img width="868" height="656" alt="image"
src="https://github.com/user-attachments/assets/a1cb4415-3fd4-4c9a-bc46-5e07e437d757"
/>
<img width="868" height="656" alt="image"
src="https://github.com/user-attachments/assets/77c8981f-364e-4bf0-bea8-a4c42a76d065"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-08-11 14:16:48 -07:00
Sivin Varghese
1baf5cbe19
chore: Replace tooltip in Avatar component with title attribute (#12152) 2025-08-11 17:58:07 +05:30
Shivam Mishra
c2e6ad6376
feat: add citations option to edit assistant form (#12151)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-11 17:04:03 +05:30
Sivin Varghese
d908c880d2
chore: Replace Thumbnail with Avatar (#12119) 2025-08-11 15:47:17 +05:30
Shivam Mishra
fcc6e2b8b2
feat: Add feature_citation toggle for Captain assistants (#12052)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-11 13:06:20 +05:30
Chatwoot Bot
f3bc2476fc
chore: Update translations (#12073)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-11 12:29:22 +05:30
Sivin Varghese
8ea21eeefd
chore: Improve portal settings validation and error handling (#12134)
# Pull Request Template

## Description

This PR includes:

1. Previously, the URL fields accepted any value starting with `https`.
Added proper URL validation to ensure valid URLs are entered.
2. Fixed an issue where form save errors displayed `[object Object]` in
the toast due to inconsistent error formatting from the backend.


Fixes https://linear.app/chatwoot/issue/CW-5389/help-center-bugs

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/63ddca2c5e2e45c99b66153ed146524f?sid=fd25331b-6b67-4722-9b36-1213496a0741

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-08-10 17:39:59 -07:00
Gabriel Jablonski
d50f536f79
fix: recorded audio race conditions (#91)
* fix: audio recorder race condition

* fix: send audio race condition

* fix: streamline audio attachment handling by consolidating removal logic
2025-08-08 15:25:52 -03:00
Petterson
fd28ed8d83
feat: add support to embedded whatsapp coexistence method (#12108)
This update adds support to the coexistence method to Embedded Whatsapp,
allowing users to add their existing whatsapp business number in order
to use it in both places(chatwoot and whatsapp business) at the same
time.

This update require some changes in the permissions for the Meta App, as
described in the Meta Oficial Docs, I'll leave this listed below:

- **history** — describes past messages the business customer has
sent/received
- **smb_app_state_sync** — describes the business customer's current and
new contacts
- **smb_message_echoes** — describes any new messages the business
customer sends with the WhatsApp Business app after having been
onboarded

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Tanmay Deep Sharma <32020192+tds-1@users.noreply.github.com>
2025-08-08 18:28:50 +05:30
Shivam Mishra
4ebfae8b44
fix: date filter breaking in custom view (#12132)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-08 17:56:49 +05:30
Sivin Varghese
d0824cc86a
fix: Fix overlap issue with filter dropdown (#12133)
# Pull Request Template

## Description

This PR increase z-index of filter dropdown to prevent overlap with
other elements.

Fixes
https://linear.app/chatwoot/issue/CW-5394/update-z-index-for-filters

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshot

<img width="823" height="250" alt="image"
src="https://github.com/user-attachments/assets/5788fc6d-a901-4d6a-8e8b-d4f49cccb12e"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-08-07 20:15:33 -07:00
Tanmay Deep Sharma
d2583d32e9
feat: add reauth flow for wa embedded signup (#11940)
# Pull Request Template

## Description

Please include a summary of the change and issue(s) fixed. Also, mention
relevant motivation, context, and any dependencies that this change
requires.
Fixes # (issue)

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-08 01:48:45 +05:30
Sivin Varghese
ca13664ef9
chore: Replace Thumbnail with Avatar in conversation card (#12112) 2025-08-07 09:50:24 +05:30
Sivin Varghese
304c938260
fix: Styles issues with conversation card (#12107)
# Pull Request Template

## Description

This PR includes the following changes:

1. Fixes a couple of UI issues.
2. Moves all styles to inline classes.
3. Migrates the `ConversationCard.vue` component from the Options API to
the Composition API.


## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots
**Before**
<img width="353" height="550" alt="image"
src="https://github.com/user-attachments/assets/070c9bf1-6077-48d8-832d-79037b794f42"
/>



**After**
<img width="353" height="541" alt="image"
src="https://github.com/user-attachments/assets/c54bf69c-d175-45cf-a6fe-9c7ab6f66226"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-08-06 15:28:38 +05:30
Sivin Varghese
d5286c9535
fix: Installation name not showing (#12096) 2025-08-06 13:11:22 +05:30
Sivin Varghese
84fd769570
fix: Overflow issue with conversation card (#12104)
# Pull Request Template

## Description

This PR fixes a minor UI overflow issue in the conversation card, where
the assignee name overflows when the inbox name is too long.


## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshot

**Before**
<img width="424" height="88" alt="image"
src="https://github.com/user-attachments/assets/4f6a73bb-2de6-4f42-9a01-e4e71c332721"
/>


**After**
<img width="424" height="88" alt="image"
src="https://github.com/user-attachments/assets/11d24f5f-94ec-4ad8-b9ad-5d3f101d26c1"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-08-05 12:22:29 +05:30
Sivin Varghese
270f26e471
chore: Add new tab and copy link to conversation context menu (#12089)
# Pull Request Template

## Description

This PR includes the following enhancements to the conversation card
context menu:

1. **Added "Open in New Tab" and "Copy Conversation Link" options.**
* "Open in New Tab" allows users to quickly open a conversation in a
separate browser tab.
* "Copy Conversation Link" copies the conversation URL to the clipboard
for easy sharing.

2. **Enabled the context menu in Previous Conversations card** with
support for these two options.

Fixes
https://linear.app/chatwoot/issue/CW-4722/cannot-open-previous-conversations-in-a-new-tab

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/37b45d23c6804db292568d093b645ac0?sid=c3105971-f938-41bd-9f52-0f00d419d1b3


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-08-04 15:22:20 -07:00
Sivin Varghese
53fce7be03
fix: Conditionally fetch limits and assistants for enterprise/cloud (#12099)
# Pull Request Template

## Description

### Issue

The Community Edition (CE) dashboard was making API requests to
enterprise-only endpoints, causing 404 errors:

* `/enterprise/api/v1/accounts/1/limits`
* `/api/v1/accounts/1/captain/assistants?page=1`

### Solution

1. Added conditional checks to prevent these calls.
2. Remove unused component
`app/javascript/dashboard/components/app/UpgradeBanner.vue`

Fixes
[CW-4695](https://linear.app/chatwoot/issue/CW-4695/440-ce-dashboard-calls-enterprise-urls),
https://github.com/chatwoot/chatwoot/issues/12023

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-08-04 15:06:58 -07:00
Sivin Varghese
65312744c7
chore: Update inbox view context menu (#12090)
# Pull Request Template

## Description

This PR updates the inbox view context menu to use the existing
conversation card context menu for consistency.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots

**Before**
<img width="395" height="257" alt="image"
src="https://github.com/user-attachments/assets/88620d0c-99b4-480d-a9c3-89b78907dfc6"
/>
<img width="395" height="257" alt="image"
src="https://github.com/user-attachments/assets/e42523ba-f880-47c6-b3a0-131ffa41fb1b"
/>


**After**
<img width="395" height="257" alt="image"
src="https://github.com/user-attachments/assets/13cf7528-2c37-4077-9e66-7bd0e53df0d5"
/>
<img width="395" height="257" alt="image"
src="https://github.com/user-attachments/assets/8558f574-ef33-4b58-b0f7-fbddbcefe200"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-08-04 14:45:36 -07:00
Sivin Varghese
c98c255ed0
chore: Update inbox view to perform better, added sidebar on inbox views (#12077)
# Pull Request Template

## Description

This PR includes improvements to Inbox view:

1. **Update the route to `:type/:id`**
Previously, we used `notification_id` in the route. This has now been
changed to use a more generic structure like `conversation/:id`, with
`type` set to `"conversation"`. This refactor allows future support for
other types like `contact`, making the route structure more flexible.
It also fixes a critical issue: when a notification is open and a new
notification arrives for the same conversation, the conversation view
used to close unexpectedly. This issue is now resolved.

2. **Migrate components from Options API to Composition API**
Both `InboxList.vue` and `InboxView.vue` have been updated to use the
Composition API with `<script setup>`.

3. **Auto-scroll inbox item into view when navigating**
When navigating through `InboxItemHeader`, the corresponding inbox item
now automatically scrolls into view and load more notifications


## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-07-31 16:14:04 -07:00
Sivin Varghese
446a219cd1
chore: Update filter input UI design (#12081)
# Pull Request Template

## Description

Fixes
https://linear.app/chatwoot/issue/CW-4726/filter-ui-design-is-broken-on-contacts-page

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Screenshots**

**Before**
<img width="744" height="237" alt="image"
src="https://github.com/user-attachments/assets/3ebc53da-70a8-48b9-84fb-51f4b9a35de3"
/>

<img width="779" height="327" alt="image"
src="https://github.com/user-attachments/assets/6cecb500-fb2e-4834-8d12-a66fb6d568e6"
/>

<img width="779" height="209" alt="image"
src="https://github.com/user-attachments/assets/290b02d3-6845-4f24-88ce-3b081f81d5b5"
/>



**After**
<img width="744" height="237" alt="image"
src="https://github.com/user-attachments/assets/2dd15b1f-962b-45b4-8c83-ad286fde9c06"
/>

<img width="779" height="327" alt="image"
src="https://github.com/user-attachments/assets/3442d0d4-82ac-4b0c-9e3a-657fb7c91b30"
/>

<img width="779" height="209" alt="image"
src="https://github.com/user-attachments/assets/91a058fe-1334-4dee-8a24-c65b3df6e260"
/>

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-07-31 13:58:45 -07:00
Sivin Varghese
86cb4fd809
chore: Improve layout styles (#12025)
# Pull Request Template

## Description

This PR fixes the layout overflow scroll issue and removes unused CSS.
It also optimizes the display of the Sidebar, Copilot Panel, and
Conversation Panel in the mobile view.
Additionally, it resolves a runtime console warning.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screencast


https://github.com/user-attachments/assets/7e8885fa-6174-4740-80f1-bb1cec6517fc




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-07-30 13:49:27 -07:00