Commit Graph

187 Commits

Author SHA1 Message Date
Sojan Jose
7776b74126
chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)
This PR addresses several items listed in our rubocop_todo by implementing the necessary corrections and enhancements. As a result, we are now able to remove the rubocop_todo file entirely, streamlining our codebase and ensuring adherence to our coding standards.

fixes: https://linear.app/chatwoot/issue/CW-1806/chore-rubocop-audit
2024-02-07 13:36:04 +04:00
Shivam Mishra
8acc818f68
feat: allow bulk invite create via email (#8853)
* feat: add agent builder

* feat: use new agent builder

* refactor: validate limit

* test: agent limits

* feat: allow bulk create

* feat: allow bulk create

* refactor: rename current_user to inviter in AgentBuilder

* refactor: move limits tests to enterprise

* test: send correct params

* refactor: account builder returns both user and account_user

* chore: Revert "refactor: account builder returns both user and account_user"

This reverts commit 1419789871e8a3b8ff57af27fe53925b1486a839.

* feat: return user as is

* Update agent_builder.rb

- minor update

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-06 09:04:04 +05:30
Shivam Mishra
07ea9694a3
feat: new accounts controller for signup+onboarding (#8804)
* feat: add v2 accounts controller

* feat: allow empty account and user name

* feat: ensure  and  is present for v1 signup

* test: remove validation checks

* chore: apply suggestions

* chore: revert en.yml formatting

* chore: line at EOF

* fix: routes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-02 16:10:45 +05:30
Shivam Mishra
4bf23adcf5
feat: use short_summary for downloading reports [CW-2962] (#8733) 2024-01-18 16:06:13 +05:30
Muhsin Keloth
818424259f
chore: Get all notification API improvments (#8549)
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2024-01-17 09:02:18 +05:30
Shivam Mishra
6e30064421
feat: handle unsupported media on the backend (#8650)
This PR logs additional information in content_attributes of a message in case it is unsupported. This info can be used by the client to render a fresh UI
2024-01-05 13:05:00 -08:00
Shivam Mishra
6c480098f7
chore: log authentication error for FB and Instagram (#8551) 2023-12-14 16:18:23 +05:30
Hugo Castro de Deco
bf883794a4
fix: accepting external source_id (#8359)
Co-authored-by: Sojan <sojan@pepalo.com>
2023-12-13 16:21:55 +05:30
Muhsin Keloth
76711d95ff
chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Shivam Mishra
8455186e9f
feat: allow instagram reply_to [CW-2609] (#8248)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-31 17:31:12 -07:00
Shivam Mishra
b9694a0818
feat: support reply to for Telegram (#8105)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-20 13:14:20 +05:30
Shivam Mishra
62d8ec7edb
feat: support reply to for incoming messages on facebook (#8076)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-13 16:33:50 +05:30
Vishnu Narayanan
415bb23c37
fix: Handle invalid metric in ReportsController (#8086)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>

Fixes CW-2643
2023-10-12 17:01:23 +05:30
Pranav Raj S
27419eef66
feat: Add report on customer waiting time (#7545) 2023-07-20 12:01:22 -07:00
Pranav Raj S
d7566c453d
chore: Take the count directly rather than grouping the conversations (#7535) 2023-07-19 12:12:30 -07:00
Shivam Mishra
28e7a5d228
fix: CC conditions when the last email is from someone else (#7010) 2023-06-28 20:28:44 -07:00
Shivam Mishra
2f2ae88cba
fix: unattended count mismatch in report and list (#7263) 2023-06-08 17:58:13 +05:30
Tejaswini Chile
9553329092
chore: find instagram_direct_message query (#7157) 2023-05-22 16:01:31 +05:30
Tejaswini Chile
65e91f6a6f
fix: Duplicate instagram conversations for echo messages (#7078) 2023-05-15 16:25:15 +05:30
Tejaswini Chile
3c2d6faf68
feat: Instagram story replies will display the original story link (#6846) 2023-04-26 15:27:07 +05:30
Jordan Brough
026e03c307
fix: Handle spaces in CC/BCC email lists (#6788)
When the CC field is generated in the UI, the email values are joined together
with ", " but when they are parsed, we currently split by just ",".

This causes an error on the backend and on the frontend.

It seems reasonable to update the code to allow whitespace in the input and to
split by `\s*,\s` and also to trim leading and trailing whitespace from the CC
list.

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2023-04-18 19:18:23 +05:30
Tejaswini Chile
54b7c98795
fix: Warn Facebook error code 100-2018218 (#6632) 2023-03-09 13:51:10 +05:30
Shivam Mishra
c88792f4a3
feat: add Conversation traffic heatmap (#6508)
* feat: add heatmap component

* feat: add heatmap component

* feat: add dummy heatmap

* refactor: compact tiles

* feat: allow hour

* feat: wire up heatmap query

* feat: allow arbritrary number of weeks

* feat: update position of the widget

* chore: update heatmap title

* refactor: move traffic heatmap to overview

* chore: add comment for perf

* feat: add reconcile logic for heatmap fetching

Fetching the data for the last 6 days all the time is wasteful
So we fetch only the data for today and reconcile it with the data we already have

* refactor: re-org code for new utils

* feat: add translations

* feat: translate days of the week

* chore: update chatwoot utils

* feat: add markers to heatmap

* refactor: update class names

* refactor: move flatten as a separate method

* test: Heatmap Helpers

* chore: add comments

* refactor: method naming

* refactor: use heatmap-level mixin

* refactor: cleanup css

* chore: remove log

* refactor: reports.js to use object instead of separate params

* refactor: report store to use new API design

* refactor: rename HeatmapHelper -> ReportsDataHelper

* refactor: separate clampDataBetweenTimeline

* feat: add tests

* fix: group by hour

* feat: add scroll for smaller screens

* refactor: add base data to reconcile with

* fix: tests

* fix: overflow only on smaller screens

* feat: translate tooltip

* refactor: simplify reconcile

* chore: add docs

* chore: remoev heatmap from account report

* feat: let Heatmap handle loading state

* chore: Apply suggestions from code review

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* feat: update css

* refactor: color assignment to range

* feat: add short circuit

* Update app/javascript/dashboard/routes/dashboard/settings/reports/components/Heatmap.vue

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-03-07 09:01:58 +05:30
Pranav Raj S
bc96e5ed22
fix: Add defaults for the cc, bcc emails (#6405) 2023-02-06 18:12:45 -08:00
Divyansh Singh
2030c2ebd6
fix: added cc and bcc email validation to message (#6320) 2023-02-02 17:32:04 +05:30
Tejaswini Chile
7dc790a7e0
fix: Automatically remove expired story mention (#5300)
When a user mentions the connected Instagram page in a story, the story's content is downloaded in Chatwoot, then if the user deletes the story, the content persists in the platform.

fixes: #5258
2022-12-08 15:55:24 +03:00
Sojan Jose
b05d06a28a
feat: Ability to lock to single conversation (#5881)
Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages.

demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef

fixes: #4975

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-11-25 13:01:04 +03:00
jacsonsantospht
af020f446e
fix: check the content type for the file when uploading from cloud storage (#5378)
When sending the message with audio, only the signed id of the file is sent.
In the back end check only the UploadedFile type.
The attachment has the default file type image, now it gets the content type from the signed id

Fixes: #5375

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-10-21 18:05:36 -07:00
Tejaswini Chile
ceaffe862a
Fix: Handled IG unsupported file type (#5650)
We get 'unsupported_type' in the web-hook event only when Instagram faces issues processing the attachments. https://developers.facebook.com/docs/messenger-platform/instagram/features/webhook/ according to their document, we are handling the given types and are ignoring this one for now.

Fixes: #5428
2022-10-19 13:44:17 -07:00
Sojan Jose
e310230f62
chore: Refactor Contact Inbox Builders (#5617)
- Remove duplicate code and move everything to builders
- fixes: #4680
2022-10-13 15:12:04 -07:00
OMAR.A
1819041f5a
fix: "wa_source_id" function return value (#5451)
- Fix contact inbox builder returning invalid WhatsApp source id
- Add specs to cover source id validations

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-09-29 10:34:55 -07:00
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358)
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30
Sojan Jose
fe74a259be
fix: assigned_conversation_new_message? NoMethod error (#5225) 2022-08-08 23:43:57 +05:30
Tejaswini Chile
f6891aebbb
fix: Set account default language in account API (#5086) 2022-07-26 22:42:20 +05:30
Sojan Jose
6a6a37a67b
chore: Ability to Disable Gravatars (#5027)
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
2022-07-21 19:27:12 +02:00
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Tejaswini Chile
2f3bdbdea2
fix: Handling facebook client error for deleted story (#4984) 2022-07-07 18:02:18 +05:30
Tejaswini Chile
4375a7646e
fix: Fixing message create issue for deleted instagram story (#4979) 2022-07-06 17:18:36 +05:30
Tejaswini Chile
772d92a4d3
fix: Facebook reauthorization mailer (#4695) 2022-06-07 17:50:51 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI (#4711)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-07 17:33:33 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking (#4638)
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
2022-05-09 14:23:19 +05:30
Aswin Dev P.S
360b438a55
Fix: Campaign triggers first_response reporting event (#4607)
* Fix: Campaign triggers first_response reporting event

* fix spec failure
2022-05-09 01:34:52 -07:00
Sojan Jose
8d2b719dc1
chore: Sentry issues (#4623)
Fixes various issues reported on sentry

- Twilio channel creation validation errors
- Room Channel error with nil class
- Webhook Uri exception
2022-05-06 14:50:55 +05:30
Aswin Dev P.S
95c7a24dd1
fix: Unattendeed conversation count in agent metrics (#4568) 2022-04-27 06:26:35 -07:00
Aswin Dev P.S
1bf2da180b
fix: Update agent metrics query to show data from current account (#4557)
* Update agent metrics query to fetch data from current account
2022-04-26 05:52:13 -07:00
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load (#4537)
* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Tejaswini Chile
2acb48bbe0
feat: Add support for conversation attribute automation conditions in message event (#4518)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-21 20:52:23 +05:30
Muhsin Keloth
4f3a271355
chore: Add custom attributes in campaign.triggered event (#4463) 2022-04-20 10:49:52 +05:30
Aswin Dev P.S
5e8fd689c9
feat: Add live agent load report api (#4297)
This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent.

Fixes #4305
2022-03-29 10:31:52 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314)
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
2022-03-28 18:14:30 +05:30
Aswin Dev P.S
0ba6e772a4
feat: Display how many conversations are considered for the metric calculation (#4273)
* feat: Display how many conversations are considered for the metric calculation
2022-03-28 00:38:23 -07:00
Jordan Brough
a8cfcbc168
chore: Timezone fixes for ReportBuilder and for ReportController spec (#4246)
- ReportBuilder wasn't using the specified time zone for the timestamp in the
"build" method
- The ReportController spec was calling `Time.zone.today.to_time`, but
`Date#to_time` disregards the zone from `Time.zone` and reverts to the system
time zone.
2022-03-25 14:00:27 +05:30
Tejaswini Chile
647efa12e7
fix: Attach instagram images with file type story_mentions (#4100) 2022-03-10 20:27:30 +05:30
Sojan Jose
4260441f8c
Chore: clean up Reporting Events (#4044)
Tech debt clean up

Fixes #4057

Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
2022-02-28 18:16:12 +05:30
Pranav Raj S
9b615f11f1
fix: Consider timezone in the reports (#4027)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-02-28 10:56:24 +05:30
Aswin Dev P.S
e6f8895c1b
feat: Group by filter in reports (#3973) 2022-02-15 17:10:49 +05:30
Tejaswini Chile
94a473c9f8
chore: Delayed deploy of direct uploads (#3966)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-02-15 16:16:54 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889)
fixes: #3888
2022-02-03 15:22:13 -08:00
Tejaswini Chile
69eaf3ff7f
feat: Activestorage direct upload (#3768) 2022-01-27 15:57:22 +05:30
Sojan Jose
34e8ad9dc5
feat: Unify user and super admin credentials (#3830)
Fixes: #3061, #3489
2022-01-25 16:58:49 -08:00
Tejaswini Chile
a0884310f4
feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Amit Kumar
6069cd9eba
chore: Contact builder ignores custom attributes (#3571)
This is incorrect as per the documentation here: https://www.chatwoot.com/developers/api/#operation/create-a-contact
This allows setting the proper attributes when creating a contact
2021-12-19 10:59:03 +05:30
Sojan Jose
d5c30760a7
chore: Whatsapp templates fix for 360 dialog (#3479)
Fixes: #3426
2021-11-30 20:50:35 +05:30
Tejaswini Chile
c0f5a59cf8
Bug: Instagram render template message twice (#3313) 2021-11-10 18:32:46 +05:30
Nithin David Thomas
68e697c379
feat: Support cc and bcc in email replies (#3098)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-11 13:00:48 +05:30
Fayaz Ahmed
1c6a539c0a
feat: Add Reports for teams (#3116)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-06 23:53:51 +05:30
Tejaswini Chile
40d0b2faf3
feat: Add Instagram Channel (#2955) 2021-10-05 14:35:32 +05:30
Aswin Dev P.S
15aaa8883c
feat: API to Filter reports by teams (#3066)
Add API to Filter reports by teams

Fixes: #2916
2021-09-27 21:12:08 +05:30
Sojan Jose
0c3e8b6dbd
chore: Return medium in inbox APIs (#3025)
Return medium in inbox APIs
2021-09-16 16:51:06 +05:30
Sojan Jose
a14f4ede87
chore: Sidebar icons for new inboxes (#3016)
- Sidebar icons for line and telegram inboxes
- Sentry fix for contact IP lookup job
2021-09-15 18:12:56 +05:30
Muhsin Keloth
ff1625708e
fix: Subscription attribute update issue (#2951) 2021-09-03 13:45:14 +05:30
Sojan Jose
6fdd4a2996
chore: Security Improvements to the API (#2893)
- Devise auth tokens are reset on password update
- Avatar attachment file type is limited to jpeg,gif and png
- Avatar attachment file size is limited to 15 mb
- Widget Message attachments are limited to types ['image/png', 'image/jpeg', 'image/gif', 'image/bmp', 'image/tiff', 'application/pdf', 'audio/mpeg', 'video/mp4', 'audio/ogg', 'text/csv']
- Widget Message attachments are limited to 40Mb size limit.
2021-09-01 15:08:05 +05:30
Tejaswini Chile
65f3e83afd
feat: APIs to filter reports (#2889)
Fixes #2823
2021-08-27 22:46:32 +05:30
HariniKrishnan
a065165bcb
fix: undefined method contact in support mailbox (#2678)
if chatwoot receives an email of already existing contact with a different case say "Care@example.com", before this fix, it will throw an error. Now it will retrieve existing contact

Fixes: #2553


Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-08-12 01:28:07 +05:30
Sojan Jose
8daf1fe033
chore: Add down gem for Local file downloads (#2765)
- Add down gem to handle downloading files to host machine
- Remove the LocalResource class
- Introduce max limit for contact avatars send via SDK
2021-08-11 16:40:28 +05:30
Sojan Jose
ab54d9c629
chore: Upgrade rails and ruby versions (#2400)
ruby version: 3.0.2
rails version: 6.1.4
2021-08-03 20:11:52 +05:30
Sojan Jose
e46aa1aa64
chore: Mark Facebook accounts for reconnection (#2405)
fixes: #2037
2021-08-01 18:15:39 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs (#2503)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Sojan Jose
853db60f8e
feat: Add Public APIs for API Channel (#2375) 2021-06-15 20:09:17 +05:30
Sojan Jose
0a087c95fd
chore: Message API improvements (#2396)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-08 01:11:06 +05:30
Sojan Jose
467b45b427
feat: Improved password security policy (#2345)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-07 17:26:08 +05:30
Sojan Jose
d1b3c7b0c2
chore: Update Facebook Messenger gem (#2342) 2021-06-07 13:58:01 +05:30
Muhsin Keloth
3fc646f330
feat: Add campaigns in web widget (#2227)
* add campaign store(getter, actions and mutations)

* add campaign store module

* add get campaigns api

* add fetch campaign action widget load

* add specs

* code cleanup

* trigger campaig api fixes

* integrate campaign trigger action

* code cleanup

* revert changes

* trigger api fixes

* review fixes

* code beautification

* chore: Fix multiple campaigns being send because of race condition

* chore: rubocop

* chore: Fix specs

* disable campaigns

Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-05-10 00:31:00 -07:00
Sojan Jose
98e2a9b8b5
feat: Builder for creating Campaign conversations (#2192)
- Builder for creating Campaign conversations
- Widget endpoint to fetch the campaigns
2021-05-03 20:23:09 +05:30
Sojan Jose
3a4d316a9d
chore: Identify contacts based on phone number (#2134)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-04-20 10:12:14 -07:00
Sojan Jose
45e43b0b89
feat: Contactable Inboxes API (#2101)
- Add endpoint which lists inboxes through which a contact can be contacted
- Conversation creation API auto-creates contact_inbox for specific channels [ Twilio, email, api]
- Ability to send the initial message payload along with the conversation creation
- Fixes #1678 ( issue saving additional attributes for conversation )
2021-04-15 15:13:01 +05:30
Sojan Jose
13073629bb
feat: Enable Markdown Parsing in emails (#1663)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-18 11:43:31 +05:30
Sojan Jose
14eefe3824
feat: Add Installation onboarding flow (#1640)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 14:07:18 +05:30
Pranav Raj S
9d3dda9a61
feat: Add full name to the user signup form (#1534) 2020-12-21 14:05:19 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Sojan Jose
a988724c91
feat: Authenticate by SSO tokens (#1439)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-25 13:59:38 +05:30
Adam Zysko
30802e0c13
feat: Ability to set installation-wide default locale (#1433)
* Dashboard locale can be set via env variable
* Change account locale based on registration page
* Set account locale if available

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-24 18:34:31 +05:30
Sojan Jose
59bee66e63
chore: Handle exceptions on external URL calls (#1334) 2020-10-11 20:22:21 +05:30
Vishal Pandey
313b2da703
bugfix: fix file uploads not showing original file name
fixes: #1246
2020-09-21 18:42:30 +05:30
Sojan
739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Sojan Jose
afb5694ed6
chore: Enable runtime metrics on Heroku (#1178)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-03 15:24:08 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Sojan Jose
4216d63311
feat: Ability to reply to specific tweets (#1117)
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-11 09:57:42 +05:30