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384 Commits

Author SHA1 Message Date
Tejaswini Chile
aa903a5da9
Fix: backend changes for custom attribute (#4830) 2022-06-13 11:58:54 +05:30
Tejaswini Chile
56f668db6b
feat: Attribute changed filter for automations (#4621) 2022-06-07 13:01:01 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Pranav Raj S
56cd9bc0b8
chore: Add Assignable Agents API (#4722) 2022-05-23 19:24:07 +05:30
Pranav Raj S
47f04ee3fe
chore: Add an option to download CSAT Reports (#4694) 2022-05-17 21:01:45 +05:30
Tejaswini Chile
938fb887c4
feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking (#4638) 
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
 2022-05-09 14:23:19 +05:30
Sojan Jose
8d2b719dc1
chore: Sentry issues (#4623) 
Fixes various issues reported on sentry

- Twilio channel creation validation errors
- Room Channel error with nil class
- Webhook Uri exception
 2022-05-06 14:50:55 +05:30
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks (#4540) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-04-25 17:44:42 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480) 
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-24 12:02:40 +05:30
Pranav Raj S
f2f0d466f2
chore: Update Help Center APIs to accomodate locale (#4515) 2022-04-20 16:00:37 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions (#4423) 
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
 2022-04-14 13:36:55 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation (#4266) 2022-03-30 08:08:58 +05:30
Tejaswini Chile
3158966241
Feat: automation rule based on contact conditions (#4230) 2022-03-29 17:29:34 +05:30
Fayaz Ahmed
c674393c02
feat: New automation actions (#4033) 2022-03-29 13:27:16 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314) 
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
 2022-03-28 18:14:30 +05:30
Jordan Brough
c2647a1f27
chore: Use "destroy!" instead of "destroy" when not checking the return value (#4259) 2022-03-24 13:28:25 +05:30
Sojan Jose
467f3b9191
chore: Disable fetching new emails after mailbox error (#4176) 
- Disabled email fetch job if credentials for the channel isn't working
- notify customers when the email channel isn't working

fixes: https://github.com/chatwoot/chatwoot/issues/4174
 2022-03-22 12:14:17 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement (#4087) 2022-03-21 13:12:27 +05:30
Sojan Jose
9f8e442333
chore: Improve n+1 queries (#4202) 
Fixes the n+1 queries that get triggered while accessing agents endpoint
 2022-03-17 15:57:32 +05:30
Tejaswini Chile
207a03155e
Feat: authenticate direct upload (#4160) 2022-03-16 13:54:18 +05:30
Pranav Raj S
4b748e2c8c
fix: Delete content_attributes in message destroy API (#4184) 2022-03-15 22:01:16 +05:30
Muhsin Keloth
f405572e5c
Revert "feat: Custom fields in pre-chat form (#4135)" (#4182) 
This reverts commit e730804b48.
 2022-03-15 16:54:33 +05:30
Muhsin Keloth
e730804b48
feat: Custom fields in pre-chat form (#4135) 
Fixes: #2744
 2022-03-14 15:06:56 +05:30
Aswin Dev P.S
b94e67f5d7
feat: Add agents filter in CSAT reports (#4106) 
* add agents filter in csat reports
 2022-03-04 03:49:26 -08:00
Muhsin Keloth
f08d1b35d0
feat: Toggle automation status (#3991) 2022-03-01 14:14:23 +05:30
Tejaswini Chile
1ca1b4d36b
feat: bulk actions to update conversation objects (#3934) 
Added the endpoints for bulk updating conversation objects

Fixes: #3845 #3940 #3943
 2022-02-23 16:53:36 +05:30
Sojan Jose
eb0da2026f
chore: Bundle update (#4038) 
- address the nokogiri security issues
 2022-02-22 16:06:04 +05:30
Sojan Jose
3d73d8935a
feat: Add the ability for a super admin to define account limits (#3946) 
Fixes: #3773
 2022-02-14 15:55:08 +05:30
Muhsin Keloth
4ae9ed8f94
chore: Assign the conversation to agent who opens the conversation (#3925) 2022-02-08 16:39:19 +05:30
Muhsin Keloth
a737f89c47
fix: Ongoing campaign URL validation (#3890) 2022-02-04 14:38:18 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889) 
fixes: #3888
 2022-02-03 15:22:13 -08:00
Tejaswini Chile
a7c947aeae
feat: Clone and update automation rules (#3782) 
- endpoints to clone and update automation rules

fixes: #3740
 2022-01-20 15:30:21 -08:00
Tejaswini Chile
7df68c6388
Feat: Automations Actions (#3564) 2022-01-13 11:21:06 +05:30
Aswin Dev P.S
7ee7062843
feat: Toggle to disallow users to send messages after a conversation is resolved (#3605) 2022-01-11 00:32:03 -08:00
Tejaswini Chile
a0884310f4
feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Sojan Jose
009abc1948
chore: API improvements (#3637) 
- Unique validations for Inbox members and Team member objects
- Move notification processing to Async
 2021-12-21 22:48:01 +05:30
Tejaswini Chile
76e8acd3c6
Fix: Editable attrs presence check for the channel class (#3630) 2021-12-20 19:38:38 +05:30
Tejaswini Chile
9984edd3ef
Feat: Manage conversation for tweets based on the tweet flag (#3353) 
Add tweet conversation only if tweets are enabled.

Fixes #1961
 2021-12-16 00:24:50 +05:30
Sojan Jose
b1eea7f7d1
chore: Introduce enterprise edition license (#3209) 
- Initialize an "enterprise" folder that is copyrighted.
- You can remove this folder and the system will continue functioning normally, in case you want a purely MIT licensed product.
- Enable limit on the number of user accounts in enterprise code.
- Use enterprise edition injector methods (inspired from Gitlab).
- SaaS software would run enterprise edition software always.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-12-09 12:07:48 +05:30
thedev105
6d378eb206
Fix: Update contact validation messages (#3500) 
Fixes #3476
 2021-12-03 13:19:11 +05:30
Pranav Raj S
0899f62912
fix: Use bus.$off to remove listeners on destroy (#3478) 2021-11-30 10:45:36 +05:30
Sojan Jose
add004a56e
Chore: API Improvements (#3469) 2021-11-27 00:48:46 +05:30
Tejaswini Chile
b0370ce44d
Feat: Fix contact filter pagination (#3463) 2021-11-25 12:01:31 +05:30
Vishnu Narayanan
3a48e08fe0
feat: migrate facebook env vars to globalConfig (#3369) 
Migrate facebook env vars to globalConfig and make it editable from the super admin UI.
 2021-11-25 00:55:26 +05:30
Aswin Dev P.S
24e6a92297
feat: IMAP Email Channel (#3298) 
This change allows the user to configure both IMAP and SMTP for an email inbox. IMAP enables the user to see emails in Chatwoot. And user can use SMTP to reply to an email conversation.

Users can use the default settings to send and receive emails for email inboxes if both IMAP and SMTP are disabled.

Fixes #2520
 2021-11-19 11:52:27 +05:30
Muhsin Keloth
bf96e8b68d
choore: Change values to attribute_values in custom attributes (#3413) 2021-11-18 18:59:28 +05:30
Muhsin Keloth
76370267f3
feat: Render contact custom attributes in contact/conversation sidebar (#3310) 2021-11-11 15:23:33 +05:30
Tejaswini Chile
358171062e
Feat: Add Null values at the last while sorting (#3292) 
* Add Null values at the last while sorting
* Add contacts at last with special character in it
* Optimize SQL order and direction
 2021-11-10 14:11:00 +05:30
Tejaswini Chile
372bd75028
feat: Add filter APIs for Contacts and Conversations (#3264) 2021-11-01 12:27:04 +04:00
Hugo Sarti
68fa694268
fix: Disable typing indicator for user when agent is typing a private note (#3303) 2021-11-01 12:20:07 +04:00
Sojan Jose
69f55a25b6
chore: Minor API fixes (#3290) 
- Log whether web-hook was successful
- Inbox update shouldn't need channel params
 2021-10-28 15:26:20 +05:30
Pranav Raj S
8e6ce3a813
feat: Add notes for Contacts (#3273) 
Fixes #2275
 2021-10-25 18:35:58 +05:30
Sojan Jose
06289b03ea
chore: Add Contact Note APIs (#3266) 2021-10-24 12:40:30 +05:30
Tejaswini Chile
658a511b88
feat: Conversation and contact endpoint (#3198) 2021-10-20 18:14:56 +05:30
Muhsin Keloth
6bfa551c85
fix: Trigger campaigns only during business hours (#3085) 
Fixes #2433
 2021-10-12 17:58:33 +05:30
Aswin Dev P.S
a35269d275
chore: Create conversation API should accept assignee & team (#3166) 2021-10-11 15:17:30 +05:30
Sojan Jose
c54aae21ff
chore: Move agent availability to Account level (#3074) 
- Move agent availability to the account level
 2021-10-07 13:21:46 +05:30
Sojan Jose
219a8c4bc5
chore: Instagram reconnect fix (#3142) 2021-10-06 16:23:32 +05:30
Sojan Jose
bd7aeba484
chore: Provider API prototype (#3112) 
Enabling Support for Whatsapp via 360Dialog as a prototype for the provider APIs. 

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-10-05 23:35:06 +05:30
Tejaswini Chile
40d0b2faf3
feat: Add Instagram Channel (#2955) 2021-10-05 14:35:32 +05:30
Tejaswini Chile
54bdb2957f
feat: Add assignee last seen to conversations (#3069) 
- Adds assignee last seen attribute to conversations
 2021-09-23 20:59:10 +05:30
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact (#2984) 
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
 2021-09-23 12:52:49 +05:30
Muhsin Keloth
0c24df96a8
chore: Conversation custom attribute APIs (#3024) 2021-09-22 10:46:48 +05:30
Murtaza Bagwala
c504067e2b
fix: Add blank check for file param in Import API (#3057) 2021-09-21 10:20:12 +05:30
Sojan Jose
2396b59f11
chore: API fixes (#3014) 
- Minor API fixes
- Configuration screen for LINE inbox
 2021-09-14 22:44:53 +05:30
Sojan Jose
22d1c8baf2
Chore: Inbox Members API improvements (#3008) 
- New Inbox Member APIs
- Return JSON errors for Platform APIs
 2021-09-14 11:55:02 +05:30
Brandon Wilson
571fefd7cd
fix: Selected agent profile picture in agent multi select (#2949) 2021-09-13 13:43:19 +05:30
Sojan Jose
0a38632f14
feat: Line Channel (#2904) 
- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot

fixes: #2738
 2021-09-11 01:31:17 +05:30
Sojan Jose
671c5c931f
feat: Telegram Channel (#2901) 
- Ability to configure telegram bots as a channel in chatwoot
- Receive a message sent to the telegram bot in chatwoot
- Ability to reply to telegram users from chatwoot
- Receive attachment messages in chatwoot

fixes: #1843
 2021-09-10 00:00:52 +05:30
Sojan Jose
2ebd38c3b7
Chore: API Improvements (#2956) 
- API to fetch info of a single inbox
- Document passing custom_attributes in the API
- Ability to filter contacts with contact identifier in search API
 2021-09-04 17:56:46 +05:30
Aswin Dev P.S
1ff9939a80
feat: Ability to remove inbox avatar (#2885) 
* Delete inbox avatar

1) New API endpoint added for deleting inbox avatar.
2) Delete avatar button in the inbox settings page.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2021-08-31 15:12:05 +05:30
Muhsin Keloth
7dd42f3fd7
chore: Add description in custom attributes CRUD API response (#2875) 2021-08-26 01:10:45 +05:30
Sojan Jose
acb39cbc8f
chore: Ability to create contact with identifiers (#2802) 2021-08-13 13:02:46 +05:30
Sojan Jose
8daf1fe033
chore: Add down gem for Local file downloads (#2765) 
- Add down gem to handle downloading files to host machine
- Remove the LocalResource class
- Introduce max limit for contact avatars send via SDK
 2021-08-11 16:40:28 +05:30
Sojan Jose
ab54d9c629
chore: Upgrade rails and ruby versions (#2400) 
ruby version: 3.0.2
rails version: 6.1.4
 2021-08-03 20:11:52 +05:30
Pranav Raj S
7664006625
chore: Improve search, list performance of contact/conversation APIs (#2696) 2021-07-23 18:39:24 +05:30
Pranav Raj S
6e1493501a
feat: Add APIs for custom attribute definitions (#2689) 2021-07-23 17:04:33 +05:30
Sojan Jose
d955d8e7dc
feat: Ability to snooze conversations (#2682) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-07-23 15:24:07 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending (#2677) 
fixes: #2649
 2021-07-21 22:02:43 +05:30
Pranav Raj S
3d18ec9e40
feat: Add date-range filter on CSAT Reports (#2622) 2021-07-14 20:15:57 +05:30
Sojan Jose
a5bc81b304
chore: Suppress the unnecessary CSRF warning (#2606) 
Suppress the unnecessary CSRF warning
 2021-07-14 18:40:24 +05:30
Sojan Jose
dfddf9cacc
chore: one off SMS campaign APIs (#2589) 2021-07-14 12:24:09 +05:30
Pranav Raj S
cb44eb2964
feat: Add CSAT reports (#2608) 2021-07-14 10:20:06 +05:30
Muhsin Keloth
48127e00d7
feat: Enable/disable CSAT in web widget settings (#2531) 2021-07-05 11:07:02 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs (#2503) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-29 20:59:41 +05:30
Pranav Raj S
30832d8a34
feat: Add APIs to create custom views on the dashboard (#2498) 2021-06-29 19:29:57 +05:30
Pranav Raj S
6c49e58ff8
feat: Add contact label filter (#2454) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2021-06-18 20:08:58 +05:30
Muhsin Keloth
0f377da109
feat: Add an option to delete campaigns (#2402) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-15 14:14:59 +05:30
Sojan Jose
534acfbf96
chore: Ensure privilege validations for API endpoints (#2224) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-11 11:44:31 +05:30
Muhsin Keloth
b9e40d1452
feat: Add an option to enable/disable email collect box (#2399) 
* add email collect enabled migration

* migrations

* expose enable_email_collect field

* add select for email collect

* add enable_email condition on new conversation

* add default value true for enable_email_collect

* add specs for email collect enabled

* rereun migration

* code cleanup

* update token life span to 2 months

* revert uuid column
 2021-06-10 02:34:03 -07:00
Sojan Jose
1bf7227843
chore: Fix emails being sent with the wrong translations (#2236) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-08 22:45:01 +05:30
Sojan Jose
9e56565a30
chore: Add status param in conversation APIs (#2394) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-07 20:04:31 +05:30
Sojan Jose
467b45b427
feat: Improved password security policy (#2345) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-07 17:26:08 +05:30
Sojan Jose
d1b3c7b0c2
chore: Update Facebook Messenger gem (#2342) 2021-06-07 13:58:01 +05:30
Sojan Jose
22965be6dc
feat: Add AgentBot APIs (#2323) 2021-06-01 22:34:25 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks (#2250) 
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
 2021-05-17 10:32:59 +05:30
Pranav Raj S
0e6cd699e8
feat: Sort contacts via name, email, phone_number, last_activity_at (#1870) 2021-05-13 13:32:19 +05:30
Sojan Jose
a07200bedf
chore: Campaign ID migration for existing accounts (#2189) 
* chore: Campaign ID migration for existing accounts

* chore: update factory

* chore: minor fixes

* chore: fixes
 2021-04-30 06:15:24 -07:00
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns (#2175) 2021-04-29 22:23:32 +05:30
Sojan Jose
4635e5bb44
feat: Assignable agents API (#2131) 
`inboxes/id/assignable_agents` returns all users that have permission to a conversation happening in that inbox.
 2021-04-20 13:46:20 +05:30
Sojan Jose
45e43b0b89
feat: Contactable Inboxes API (#2101) 
- Add endpoint which lists inboxes through which a contact can be contacted
- Conversation creation API auto-creates contact_inbox for specific channels [ Twilio, email, api]
- Ability to send the initial message payload along with the conversation creation
- Fixes #1678 ( issue saving additional attributes for conversation )
 2021-04-15 15:13:01 +05:30
Sojan Jose
6bb026621d
fix: Current.user nil issue when using access tokens (#2012) 2021-03-29 23:26:20 +05:30
Sojan Jose
0e721653e5
feat: Business hour Inbox APIs (#1821) 
* feat: Business hour Inbox APIs
 2021-02-23 12:11:15 +05:30
Sojan Jose
850041bc1d
fix: Twitter inbox creation error (#1783) 
fixes #1708

Co-authored-by: Pranav <pranav@chatwoot.com>
 2021-02-16 19:35:10 +05:30
Pranav Raj S
1706199a0e
feat: Add pre_chat_form_settings in inbox settings page (#1776) 2021-02-16 00:58:57 +05:30
Nithin David Thomas
1484849cc7
chore: Update method for team members (#1734) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2021-02-09 19:21:31 +05:30
Sojan Jose
c61edff189
feat: Add bulk imports API for contacts (#1724) 2021-02-03 19:24:51 +05:30
Sojan Jose
0ff81e3b53
feat: Add team assignment & filter APIs (#1712) 2021-01-31 12:40:02 +05:30
Sojan Jose
f9c3b7f2f1
feat: Bulk add team members in Team APIs (#1695) 2021-01-29 12:34:52 +05:30
Muhsin Keloth
c087e75808
feat: notification center (#1612) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2021-01-25 00:59:44 +05:30
kgdev
b4a547e0ae
fix: Incorrect Scoping in Contact API (#1674) 2021-01-19 19:48:15 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs (#1654) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-01-17 23:56:56 +05:30
Muhsin Keloth
dd90e24d02
chore: Add unread notification count API (#1646) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2021-01-17 22:45:31 +05:30
Muhsin Keloth
2d5aa9d3bd
chore: Add count and current page in notification meta details (#1619) 2021-01-13 17:04:27 +05:30
Pranav Raj S
8c66dbd342
fix: Labels cannot be added to conversations (#1644) 2021-01-13 12:15:11 +05:30
Sojan Jose
7884090551
chore: Enable updating conversation additional attributes (#1611) 
- Enable updating additional attributes via conversation API
- Handle the case when additional_attributes is nil

Fixes: #1357
 2021-01-07 13:47:38 +05:30
Pranav Raj S
a2d6fa0f74
feat: API to add label to contacts (#1563) 2021-01-03 20:07:57 +05:30
Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Pranav Raj S
edb09d5a9c
chore: Improve location display in sidebar (#1509) 
- Log IP Address on widget load
- Save country code to contact
 2020-12-13 22:23:56 +05:30
Pranav Raj S
1ade4f75ea
chore: Ingore case while searching contact name, email (#1505) 2020-12-11 23:25:00 +05:30
Pranav Raj S
88c4b63eec
chore: Add slack external_source_id for outgoing messages (#1503) 2020-12-10 22:53:49 +05:30
Pranav Raj S
64733ca3bc
fix: Move integration text to translation file (#1463) 
- Move integration text to translation file
- Split switch_locale
 2020-11-30 16:24:54 +05:30
Vishal Pandey
942d1fd0af
feat: Search contacts using phone number (#1440) 2020-11-23 11:00:07 +05:30
Pranav Raj S
5c3de5e095
fix: Enhance CRM UI (#1397) 
* feat: Sort by name
* feat: Fetch labels from sidebar
* Remove unused language file
* Add beta tag to contacts
* Add timeMixin, reduce font-size
* Remove unused methods
* Remove unused prop
* Disabled footer if no contacts or invalid page
* Add keyup for input
* Fix conversation not loading if there are no active conversations
* return last_seen_at as unix time
* Fix contact edit modal
* Add loader for edit contact button
* Fix review comments
 2020-11-11 16:02:14 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page (#1335) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-11-10 15:25:26 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours 
Data models and APIs for business hours

ref: #234
 2020-11-01 00:14:33 +05:30
Sojan Jose
1d9debaee0
feat: IP lookup (#1315) 
- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
 2020-10-28 02:14:36 +05:30
Ronald Walker
cbe9e06472
chore: DRY up check_authorization method (#1351) 2020-10-20 19:22:21 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget (#1349) 
Fixes #1132
 2020-10-18 23:32:22 +05:30
Sojan Jose
59bee66e63
chore: Handle exceptions on external URL calls (#1334) 2020-10-11 20:22:21 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts (#1313) 2020-10-05 23:30:27 +05:30
Sojan Jose
e44afa03f3
chore: Prevent i18n config bleeding across requests (#1214) 2020-10-05 17:55:46 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002) 
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-09-26 02:32:34 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content (#1265) 
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
 2020-09-23 15:27:41 +05:30
Sony Mathew
fc7b84d612
Chore: Fix N+1 queries in dashboard side (#1254) 
* Chore: Fix N+1 queries in dashboard side

Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
 2020-09-19 12:46:34 +05:30
Sojan Jose
afc062537c
chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Sojan Jose
afb5694ed6
chore: Enable runtime metrics on Heroku (#1178) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-03 15:24:08 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Pranav Raj S
8cf05f1d9f
feat: Ability to edit a contact (#1092) 
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-08-23 00:05:07 +05:30
Pranav Raj S
ec6cd4bbba
feat: Use order_by_name as default sort order for inbox/user (#1160) 2020-08-22 22:20:22 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts (#1158) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-21 19:30:27 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email (#1152) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-17 11:25:13 +05:30
Sojan Jose
a6a62d92bf
chore: Add Additional Contact APIs (#1130) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-10 12:15:29 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget (#1102) 
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-05 17:46:17 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740) 
Fixes #680
 2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979) 
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
 2020-06-25 23:35:16 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-22 13:19:26 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-06-15 13:36:56 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783) 
- Integrations architecture
- Slack integration
 2020-06-12 23:12:47 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935) 
- remove subscription model
- remove billing-related code
 2020-06-07 20:31:48 +05:30
Sojan Jose
051871a3cd
Chore: Code Cleanup in API controllers (#932) 
* Chore: Code Cleanup in API controllers

* Remove unnecessary scoping for accounts controller
 2020-06-07 13:58:05 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Sojan Jose
8c52a3a953
Chore: Remove duplication of user JBuilder (#911) 
* Chore: Reduce duplication of user JBuilder
 2020-05-31 23:10:20 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881) 
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891) 
fixes: #867
 2020-05-26 17:43:59 +05:30
Sojan Jose
20f39caa42
Chore: Twitter Integration house cleaning (#855) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-14 22:51:07 +05:30
Sojan Jose
c74b5c21d7
Feature: Introduce Super Admins (#705) 
* Feature: Introduce Super Admins

- added new devise model for super user
- added administrate gem
- sample dashboards for users and accounts

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-11 23:07:22 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766) 
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-05-06 00:10:56 +05:30
Nithin David Thomas
5bc8219db5
Feature: Typing Indicator on widget and dashboard (#811) 
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-04 23:07:56 +05:30
Sojan Jose
dc6398ab56
Feature: Api to toggle typing status on a conversation (#807) 
- api to toggle typing status on a conversation
- clients receive webhook events on the same

Addresses: #718 , #719 , #775
 2020-05-03 12:17:27 +05:30
Sojan Jose
db6e3fb43e
Chore: API to get conversations count (#808) 
Addresses: #497
 2020-05-03 12:15:10 +05:30
Subin T P
7e62000e1b
Chore: Remove redis backed reporting (#669) 2020-05-02 16:04:52 +05:30
Sojan Jose
96da27f1f6
Feature: User Notification Objects (#752) 
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
 2020-05-01 14:53:43 +05:30
Sony Mathew
0b65526b85
Feature: Conversation Continuity with Email (#770) 
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
 2020-04-30 20:20:26 +05:30
Pranav Raj S
0cb7333977
Feature: Twilio Whatsapp Integration (#779) 
Twilio Whatsapp Integration

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-04-30 01:41:13 +05:30
Sojan Jose
941fbb0d72
Chore: Web widget Inbox Tech Debts (#738) 
* Chore: Webwidget Inbox Tech Debts

* Additional customization options creating Web Widget
* Changes to edit Page for Web Widget
* Remove the WebWidget API end points
* Minor chores

Address: #680, #502

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-04-19 23:40:28 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610) 
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-04-10 16:42:37 +05:30
Sojan Jose
1cfa756d49
Chore: APIs for agent bots (#676) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-04-07 10:41:18 +05:30
Sojan Jose
4feca1d88d
Feature: Business logo API for web widget (#674) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-04-07 10:19:19 +05:30
Pranav Raj S
a1a81e3799
Feature: Twilio SMS Channel (#658) 
Twilio SMS Channel
Fixes :  #350
 2020-04-05 22:11:27 +05:30
Sojan Jose
bab9d663d2
Feature: API for updating account settings (#645) 
* Feature: API for updating account settings

- API to update account locale
- API to update account name
- API to show account info
 2020-03-29 12:16:31 +05:30
Sojan Jose
a3c2d4e5bd
Chore: Add Facebook app set up documentation (#647) 
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
 2020-03-28 11:43:02 +05:30
Pranav Raj S
4d0f46176b
Chore: Add web_widget_script in the Inboxes API (#615) 
* Chore: Add web_widget_script in the Inboxes API
 2020-03-16 12:32:34 +05:30
Sojan Jose
a5b1e2b650
Feature: Access tokens for API access (#604) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-03-11 00:02:15 +05:30
Sojan Jose
19ab0fe108
Chore: Scope URLs with account_id (#601) 
* Chore: Enable Users to create multiple accounts

Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-03-09 23:27:10 +05:30