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562 Commits

Author SHA1 Message Date
Sivin Varghese
35a9acf099
feat: Adds the ability to set an emoji for help center category (#8111) 2023-10-20 13:52:30 +05:30
Muhsin Keloth
980013abae
feat: Add delivery reports for live chat (#8092) 2023-10-12 20:48:20 +05:30
Vishnu Narayanan
ae52ca87aa
fix: Handle empty status in conversation controller (#8091) 
Fixes CW-2644
 2023-10-12 17:11:04 +05:30
Pranav Raj S
9e173fca3c
fix: Return 404 if conversation is nil (#8098) 2023-10-12 17:00:51 +05:30
Sivin Varghese
b6ba0f343e
feat: Reverse the contact merge (#8057) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-10 08:20:48 +05:30
Muhsin Keloth
24fe3805d8
feat: Slack link unfurling (#7940) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-29 19:35:56 +05:30
Pranav Raj S
12a64f1b10
chore: Add an API to find the contacts using contact inbox sourceId (#8012) 
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
 2023-09-28 15:26:28 -07:00
Liam
bdeb2f9812
feat: Searching contacts by company name (#7867) 
Implement the functionality of being able to search the contacts page by company name.
Fixes: #7818

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-09-21 00:53:12 -07:00
Shivam Mishra
53d530b815
feat: Add upload under account scope (#7914) 2023-09-19 09:51:54 +05:30
Vishnu Narayanan
5e6e234afe
feat (perf): Remove conversation count in contacts list view (#7915) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-14 08:49:37 +05:30
Shivam Mishra
9ebabb9832
feat: common attachment endpoint follow-up changes (#7826) 2023-09-01 15:18:48 +07:00
Shivam Mishra
deec1d213b
feat: add a common upload endpoint (#7806) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-08-31 10:36:02 +07:00
Pranav Raj S
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Vishnu Narayanan
65c4ad70e1
refactor: improve logging for channel callback controllers (#7555) 
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
 2023-07-27 17:10:39 +05:30
Liam
6c1ee4d965
fix: Contacts page sort by created_at [CW-2262] (#7584) 
Fixes the contacts page sort by created_at.
fixes: #7577
 2023-07-26 18:37:30 +03:00
Pranav Raj S
ec65b43993
feat: Add support for API key authentication in Twilio (#7523) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-07-14 19:20:54 -07:00
Tejaswini Chile
71837bedf9
feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Pranav Raj S
022f4f899f
Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00
Tejaswini Chile
d05c953eef
feat: Support Azure single-tenant application using the Graph API (#6728) (#6878) 2023-06-28 08:13:08 +05:30
Vishnu Narayanan
f963e00731
fix: capture user and ip details on Inbox delete (#7395) 
Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-27 19:49:24 +05:30
Luis
533f9f7fe4
fix: Email collect overriding existing contact name (#7355) 
Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it.

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-22 19:09:12 +05:30
Jordan Brough
5e807c5875
chore: Remove unneeded include EnsureCurrentAccountHelper (#7339) 
This class inherits from Api::V1::Accounts::BaseController, which already includes EnsureCurrentAccountHelper and also sets up before_action :current_account.
 2023-06-19 17:18:07 +05:30
Tejaswini Chile
9d0de04f7c
fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Shivam Mishra
a86e236d19
feat: update cache headers for cache_keys (#7283) 
Update the cache headers for cache_keys to max-age=10, private, stale-while-revalidate=300

1. The cache will be fresh for 10 seconds (max-age=10). During this time, the browser will use the cached version without checking with the server.
2. After the initial 10 seconds, the browser can continue to serve the stale cache for up to 5 minutes (stale-while-revalidate=300). During this period, it will also try to revalidate and update the cache in the background.
3. After 310 seconds in total (10 seconds fresh, 300 seconds stale), if the browser has not been able to revalidate the cache, it will attempt to fetch the fresh resource directly from the server for subsequent requests, causing potential latency equivalent to a network request.

This means that the data will be directly revalidated only every 5 mins. Other times, it will stay fresh for 10 seconds and revalidate in the background. In most cases, we won't have to rely on a cache validation check because there is a WebSocket event for revalidation, so we know if something changes.

Right now the stale-while-revalidate is 5 minutes, we can then move it to 15 minutes.

> The stale-while-revalidate header is not supported in Safari, for Safari the cache keys will only stay in memory for 10 seconds before being marked stale
 2023-06-14 13:21:51 +05:30
Tejaswini Chile
23ca6d56f9
feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Sojan Jose
3a7633b564
feat: API to create HMAC verified conversations (#7209) 
Fixes: #6744
 2023-05-29 21:57:24 +05:30
Tejaswini Chile
d481b9fbcf
feat: Limit the number of custom filters per user (#7101) 2023-05-22 18:03:15 +05:30
Sojan Jose
e3f4be97c0
fix: Reauthorize when channel settings updated (#7134) 
Fixes: https://linear.app/chatwoot/issue/CW-1803/bug-inbox-doesnt-update-reauthorisation-required-automattically
 2023-05-19 22:04:34 +05:30
Sojan Jose
7ab7bac6bf
chore: Enable the new Rubocop rules (#7122) 
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
 2023-05-19 14:37:10 +05:30
Shivam Mishra
105f9a27d2
feat: more CSAT filters (#7038) 
* refactor: use grid instead of flex

* refactor: let the parent layout decide the spacing

* feat: add a separate date-range component

* refactor: use new date-range component

* fix: destructure all options

* refactor: separate group by component

* refactor: better handle group by data

* fix: defaul group by

* refactor: variable naming

* refactor: use DATE_RANGE_OPTIONS directly

* chore: update platform in gemfile.lock

* refactor: trigger fetch on filter change

* refactor: remove redundant method

* refactor: simplify methods and emitting

* refactor: simplify filter logic

* refactor: simplify fetching

* refactor: imports

* refactor: prop name

* refactor: CSAT response to use new APIs

* refactor: use common filter event

* refactor: use computed value for validGroupBy

* refactor: better function names

* refactor: rename prop

* refactor: remove redundant props

* refactor: separate agents filter component

* feat: add labels filter

* feat: add inboxes filter

* fix: event

* refactor: send label and inbox along with request payload

* feat: add inbox filter

* feat: add inbox to download

* refactor: use request payload from computed property

* refactor: params

* feat: add team to csat filters

* feat: add team to csat filters

* feat: add filter for rating

* feat: reverse options

* feat: add labels for ratings and translations

* feat: update translation

* fix: margin and spacing

* fix: trailing whitespace

* feat: add tests for filters

* chore: move files

* feat: add try catch with alerts

* feat: update import

* fix: imports

* Updates broken imports

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-05-18 22:50:46 +05:30
Muhsin Keloth
2c3160cfee
feat: API to list all attachments for a conversation (#7059) 
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
 2023-05-12 15:48:06 +05:30
Muhsin Keloth
708bddf4db
feat: Refetch the latest messages on action cable reconnect in widget (#6996) 2023-05-12 14:05:22 +05:30
Pranav Raj S
ce3e38df0f
chore: Update the design of the help center portal (#6775) 2023-05-08 15:31:38 -07:00
Muhsin Keloth
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration (#6957) 
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-24 23:52:23 +05:30
Tejaswini Chile
e3193dcabc
feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Shivam Mishra
a34729c153
feat: add activity message for priority change (#6933) 
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-20 16:41:53 +05:30
Shivam Mishra
6b2736aa63
fix: inconsistency in report and summary for metric counts (#6817) 
* feat: include timezone offset in summary calculation

* fix: exlcude end in date range

* test: explicit end of day

* fix: test for report builder

* fix: reports.spec.js

---------

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
 2023-04-20 12:55:04 +05:30
Shivam Mishra
ca2506a941
feat: allow sorting of articles (#6833) 
* feat: sort by position

* chore: whitespace change

* feat: add border bottom color to list item

* feat: allow dragging articles

* feat: add migration to reorder all articles

* feat: add onsort method

* feat: finish UI sorting

* feat: show 50 per page in articles list

* feat: add article sorting methods

* feat: patch up reorder action with the API

* refactor: better naming

* chore: add comments

* feat: attach position to article before create

* feat: move article to end if moved between categories

* chore: add comments

* chore: update version

* fix: don't change position if previous category was nil

* fix: condition to trigger update on category change

* refactor: store new_position

* refactor: use grid instead of table

* feat: add snug spacing

* feat: add grab-icon

* feat: add grab icon to list

* refactor: show draggable only for category page

* feat: add update_positions as a class method

---------

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-17 14:43:10 +05:30
Shivam Mishra
17ff1f11a7
feat: better download for conversation traffic heatmap (#6755) 
* feat: genearte report in a grid

* refactor: update API usage

* refactor: separate generate method

* refactor: abstract transform_data

* feat: annotate with comments

* feat: add explicit timezone

* feat: download data only in user timezone

* fix: dates included in heatmap
 2023-04-11 09:40:54 +05:30
Shivam Mishra
a040aee96b
feat: allow adding custom attributes to conversations from the SDK (#6782) 
* feat: add conversation attributes method to sdk and widget app

* feat: add endpoints to update custom attributes

* refactor: update SDK api

* feat: add api and actions for conversation updates

* fix: error message

* test: custom attributes on conversations controller

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-04 08:57:55 +05:30
Shivam Mishra
2e9eead20c
feat: update contacts filter query (#6802) 
- Update contacts API query to be faster
 2023-04-02 13:23:01 +05:30
Shivam Mishra
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710) 
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
 2023-03-27 12:16:25 +05:30
Shivam Mishra
e5134c9ef5
[CW-53] feat: allow downloading heatmap report (#6683) 
* feat: add control header slot

* feat: add download API call

* feat: add conversation traffic template

* feat: allow downloading heatmap content

* feat: wire up download

* fix: grid layout for mobile

* chore: revert formatting

* revert: en.yml file

* feat: add conversation traffic text

* feat: disable rule for map block

* test: conversation traffic

* fix: timezone offset

* feat: download report in UTC

* feat: add UTC warning

* chore: revert formatting

* feat: add traffic text

* chore: fix whitespace change
 2023-03-20 15:46:29 +05:30
Tejaswini Chile
4f936aada5
[CW-1342]: Inbox deletion in background job (#6708) 2023-03-20 13:46:07 +05:30
Tarang
0c9f129c74
Fix issues with Microsoft Provider (#6702) 2023-03-20 12:27:43 +05:30
Tejaswini Chile
cf487c76a0
fix: delete user record if belongs to no account (#6664) 2023-03-15 21:49:49 +05:30
Tejaswini Chile
8f4d4798c2
feat: Backend changes for article and categories ordering (#6655) 2023-03-13 17:39:07 +05:30
Pranav Raj S
9e8eb293e9
fix: Allow integration apps to be listed by an agent (#6587) 
* fix: Allow integration apps to be listed by an agent

* Fix rubocop
 2023-03-02 13:02:21 +05:30
Sojan Jose
d4e7eaecce
feat: New APIs for search (#6564) 
- Adding new API endpoints for search
- Migrations to add appropriate indexes
 2023-02-28 22:00:36 +05:30
Pranav Raj S
c998c84bc0
fix: Name missing when email is collected via email hook (#6530) 
- The name is not updated when the email is updated via the email collect message. This PR fixes that.
 2023-02-24 15:24:53 +05:30
Vishnu Narayanan
930863b25b
fix: sentry CHATWOOT-37A ActiveRecord::RecordNotUnique (#6496) 
* fix: sentry CHATWOOT-37A #6457

* chore: add spec
---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-02-21 09:34:51 +05:30
Pranav Raj S
80784e3cab
feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants (#6462) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-02-15 16:33:31 -08:00
Pranav Raj S
949ddf68ba
chore: Refactor the notification service for participants (#6461) 2023-02-15 14:14:56 -08:00
GitStart
caca99a823
fix : Help Center article view count (#6429) 
* fix: resolves issue with non updating article view count

Co-authored-by: BikashSah999 <51731962+BikashSah999@users.noreply.github.com>

* Update articles_controller.rb

---------

Co-authored-by: BikashSah999 <51731962+BikashSah999@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-13 14:27:17 -08:00
Tejaswini Chile
c5b245977a
Added one more endpoint to attach tempfile and get logo (#6407) 2023-02-09 14:05:45 +05:30
Shivam Mishra
f8aa544aae
fix: order for canned response (#6400) 
* feat: order canned response

Order canned responses by short_code match first and then with content

* Added specs

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-06 12:53:48 -08:00
Shubham Kumar
4d92cafd3f
feat: Order articles by updated_at (#6324) 
* feat: Order articles by updated_at

* Sort before pagination

---------

Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-01-31 17:28:14 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel (#6227) 
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-01-17 02:39:05 +05:30
Pranav Raj S
ffb4bd0109
feat: Add the support for video calls with Dyte in the live-chat widget (#6208) 
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
 2023-01-09 11:52:31 -08:00
Pranav Raj S
cbfbe6dbad
feat: Add backend APIs for Dyte integration (#6197) 
- The backend changes required for Dyte Integration.
 2023-01-09 12:37:18 +05:30
Pranav Raj S
aaacf9d4d2
feat: Allow users to disable marking offline automatically (#6079) 
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
 2022-12-16 11:59:27 -08:00
Tejaswini Chile
0b5c82ad5f
fix: Save hostname for the custom domain in the portal (#5984) 
* fix: Save hostname for the custom domain in the portal
 2022-12-03 20:37:56 +05:30
Sojan Jose
b05d06a28a
feat: Ability to lock to single conversation (#5881) 
Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages.

demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef

fixes: #4975

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
 2022-11-25 13:01:04 +03:00
Sojan Jose
606fc9046a
feat: Allow users to mark a conversation as unread (#5924) 
Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3

fixes: #5552

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-11-24 10:55:45 +03:00
Pranav Raj S
66044a0dc3
feat: Show last non-activity messages in the chat list (#5864) 2022-11-16 15:43:55 -08:00
Muhsin Keloth
b5f7be0cd2
fix: Full name update when creating a conversation without an email id (#5832) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-11-14 19:39:46 -08:00
Tejaswini Chile
48373628a1
fix: Macros authorizations (#5779) 
Macros policy update.

ref: #5730
 2022-11-07 17:46:00 -08:00
Nithin David Thomas
c3426929d7
chore: Refactor sidebar components used in help center (#5695) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-21 16:43:43 -07:00
Tejaswini Chile
782165478b
fix: Update article count in portal admin dashboard (#5647) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-21 13:43:15 -07:00
Tejaswini Chile
a274a1702a
chore: Macros enhancement (#5609) 
- Fixed send_attachment and send_email_transcript
- Fixed duplicate activity messages
- Fixed Order of execution

Fixes: #5584
 2022-10-20 19:41:48 -07:00
Muhsin Keloth
2e7ab484bd
fix: Discard invalid contact attributes in widget conversation end point (#5664) 
Fixes: chatwoot/product#601
 2022-10-18 13:16:29 -07:00
Sojan Jose
e310230f62
chore: Refactor Contact Inbox Builders (#5617) 
- Remove duplicate code and move everything to builders
- fixes: #4680
 2022-10-13 15:12:04 -07:00
Muhsin Keloth
b668723313
chore: Ability to change default account (#5393) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
 2022-10-05 17:31:12 -07:00
Geophilus Durairaj
bd445216e9
fix: DEPRECATION WARNING: Rendering actions with '.' in the name is deprecated (#5560) 
fixes the warning: Rendering actions with '.' in the name is deprecated
 2022-10-05 17:24:34 -07:00
Tejaswini Chile
543854eaa8
fix: Remove the notification subscription if present (#5510) 2022-09-27 12:36:57 -07:00
Tejaswini Chile
c1c57fb2cd
fix: Add slug to articles (#5500) 2022-09-27 12:27:18 -07:00
Tejaswini Chile
111016fe4c
fix: Add not found status if macro not found (#5473) 2022-09-21 14:10:35 +05:30
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358) 
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
 2022-09-13 17:40:06 +05:30
Tejaswini Chile
329e8c37c8
fix: Validations for updating team members (#5384) 
fixes: chatwoot/product#539

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2022-09-02 23:09:29 +05:30
Tejaswini Chile
ee2189d98a
fix: Set and Update portal's default locale (#5368) 2022-09-01 16:44:06 +05:30
Tejaswini Chile
ea918d9c5a
fix: send confirmation email on re-adding agent (#5279) 
Send confirmation email after re-adding the agent.

Fixes: #4951
 2022-08-18 13:12:43 +05:30
Muhsin Keloth
b71291619c
feat: Adds the ability to edit article (#5232) 2022-08-16 17:55:34 +05:30
Muhsin Keloth
16ad263a3a
feat: Add the ability add new portal (#5219) 2022-08-10 09:27:52 +05:30
Muhsin Keloth
5735a8e377
feat: Articles store integration (#5133) 2022-08-02 17:14:10 +05:30
Tejaswini Chile
596b611fc0
fix: search with status and author (#5152) 2022-08-02 15:28:27 +05:30
substr
945288ce15
fix: Trim search parameter value on contacts controller (#5114) 
Co-authored-by: richardokusumasali@gmail.com <chi>
 2022-08-01 19:59:27 +05:30
Tejaswini Chile
41df70fb96
chore: Add articles metadata (#5125) 2022-07-28 13:59:16 +05:30
Tejaswini Chile
f6891aebbb
fix: Set account default language in account API (#5086) 2022-07-26 22:42:20 +05:30
Tejaswini Chile
6a4c0a1578
feat: Execute macro actions, for the conversation (#5066) 2022-07-26 12:41:22 +05:30
Pranav Raj S
32291f4f7d
fix: Update browser_language logic to include all languages (#5090) 2022-07-22 13:14:17 +05:30
Sojan Jose
6a6a37a67b
chore: Ability to Disable Gravatars (#5027) 
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
 2022-07-21 19:27:12 +02:00
Pranav Raj S
7fc0d166e8
feat: Allow SaaS users to manage subscription within the dashboard (#5059) 2022-07-19 19:04:17 +05:30
Tejaswini Chile
0cee42a9f9
feat: Macros CRUD api (#5047) 2022-07-19 17:37:00 +05:30
Tejaswini Chile
00dc65ef73
fix: Twilio validation over blank messaging_service_sid (#5055) 2022-07-18 20:02:37 +05:30
giquieu
827f977a37
feat: Update API for contact avatar (#4719) 
Added the ability to update the contact's avatar via API and Dashboard.

- Contact create and update APIs can now accept avatar attachment parameters [form data].
- Contact create and update endpoints can now accept the avatar_url parameter.[json]
- API endpoint to remove a contact avatar.
- Updated Contact create/edit UI components with avatar support

Fixes: #3428
 2022-07-12 10:03:16 +02:00
Tejaswini Chile
23ac1c0334
feat: Added portal logo and the updated the JSON (#4996) 2022-07-11 12:43:24 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services (#4242) 
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
 2022-07-08 18:20:07 +05:30
Tejaswini Chile
fdf449dc87
Feat: Article public apis (#4955) 2022-07-08 17:24:38 +05:30
Sojan Jose
e4b159dd54
chore: Fix contact model silently discarding invalid attributes (#4994) 
fixes: #4775
 2022-07-08 13:58:09 +05:30
Tejaswini Chile
029209a634
feat: Portal and Category public APIs (#4946) 2022-07-05 17:15:38 +05:30
Tejaswini Chile
ae59d0a343
feat: CRUD operation for associated articles to current article (#4912) 2022-07-04 20:29:44 +05:30
Tejaswini Chile
df1bf112ea
feat: Category API to handle linked categories and parent-sub categories (#4879) 2022-06-28 11:23:20 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Sojan Jose
f71980bd95
chore: Enhance contact merge action for identified users (#4886) 
- Discard conflicting keys 
- Do not merge if there is already an identified contact

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-23 15:48:56 +05:30
Aswin Dev P.S
9015d83679
chore: Fix sentry issues (#4863) 
Fix sentry issues.

Fixes #4815, #4814, #4811, #4809
 2022-06-15 16:20:19 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes (#4672) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-13 20:18:38 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles (#4777) 
Fixes: #4802
 2022-06-13 15:56:49 +05:30
Tejaswini Chile
aa903a5da9
Fix: backend changes for custom attribute (#4830) 2022-06-13 11:58:54 +05:30
Tejaswini Chile
56f668db6b
feat: Attribute changed filter for automations (#4621) 2022-06-07 13:01:01 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Pranav Raj S
52fad886b8
feat: Add business hours in downloadable reports (#4674) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
 2022-05-27 09:26:59 +05:30
Pranav Raj S
7434b60f71
fix: Revert changes to fix name updation from pre-chat form (#4741) 2022-05-25 12:38:23 +05:30
Pranav Raj S
56cd9bc0b8
chore: Add Assignable Agents API (#4722) 2022-05-23 19:24:07 +05:30
Pranav Raj S
47f04ee3fe
chore: Add an option to download CSAT Reports (#4694) 2022-05-17 21:01:45 +05:30
Tejaswini Chile
938fb887c4
feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking (#4638) 
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
 2022-05-09 14:23:19 +05:30
Sojan Jose
8d2b719dc1
chore: Sentry issues (#4623) 
Fixes various issues reported on sentry

- Twilio channel creation validation errors
- Room Channel error with nil class
- Webhook Uri exception
 2022-05-06 14:50:55 +05:30
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load (#4537) 
* feat: Add reports about live agent load
 2022-04-25 07:34:41 -07:00
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks (#4540) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-04-25 17:44:42 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480) 
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-24 12:02:40 +05:30
Muhsin Keloth
b082b0e58c
fix: Dig params in widget contact end point (#4516) 2022-04-21 20:39:45 +05:30
Pranav Raj S
f2f0d466f2
chore: Update Help Center APIs to accomodate locale (#4515) 2022-04-20 16:00:37 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions (#4423) 
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
 2022-04-14 13:36:55 +05:30
Muhsin Keloth
7e5ec7925c
feat: Add phone_number & custom_attributes in create conversation end point (#4421) 2022-04-08 14:53:37 +05:30
Aswin Dev P.S
d5536d65f7
feat: Consider business hours while generating the reports (#4330) 
* feat: Consider business hours while generating the reports
 2022-04-08 00:18:18 -07:00
Pranav Raj S
0b03e4b296
feat: Add an option to disable endConversation button (#4352) 2022-04-06 13:54:55 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation (#4266) 2022-03-30 08:08:58 +05:30
Tejaswini Chile
3158966241
Feat: automation rule based on contact conditions (#4230) 2022-03-29 17:29:34 +05:30
Fayaz Ahmed
c674393c02
feat: New automation actions (#4033) 2022-03-29 13:27:16 +05:30
Aswin Dev P.S
5e8fd689c9
feat: Add live agent load report api (#4297) 
This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent.

Fixes #4305
 2022-03-29 10:31:52 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314) 
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
 2022-03-28 18:14:30 +05:30
Jordan Brough
c2647a1f27
chore: Use "destroy!" instead of "destroy" when not checking the return value (#4259) 2022-03-24 13:28:25 +05:30
Sojan Jose
467f3b9191
chore: Disable fetching new emails after mailbox error (#4176) 
- Disabled email fetch job if credentials for the channel isn't working
- notify customers when the email channel isn't working

fixes: https://github.com/chatwoot/chatwoot/issues/4174
 2022-03-22 12:14:17 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement (#4087) 2022-03-21 13:12:27 +05:30
Pranav Raj S
b77fad52fb
fix: Add missing contact information to fix invalid activity messages (#4195) 
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
 2022-03-18 13:43:02 +05:30
Sojan Jose
9f8e442333
chore: Improve n+1 queries (#4202) 
Fixes the n+1 queries that get triggered while accessing agents endpoint
 2022-03-17 15:57:32 +05:30
Tejaswini Chile
207a03155e
Feat: authenticate direct upload (#4160) 2022-03-16 13:54:18 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget (#3660) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-03-15 22:07:30 +05:30
Pranav Raj S
4b748e2c8c
fix: Delete content_attributes in message destroy API (#4184) 2022-03-15 22:01:16 +05:30
Muhsin Keloth
f405572e5c
Revert "feat: Custom fields in pre-chat form (#4135)" (#4182) 
This reverts commit e730804b48.
 2022-03-15 16:54:33 +05:30
Aswin Dev P.S
c62d74a01d
feat: Display trends in report metrics (#4144) 2022-03-14 18:15:27 +05:30
Muhsin Keloth
e730804b48
feat: Custom fields in pre-chat form (#4135) 
Fixes: #2744
 2022-03-14 15:06:56 +05:30
Aswin Dev P.S
b94e67f5d7
feat: Add agents filter in CSAT reports (#4106) 
* add agents filter in csat reports
 2022-03-04 03:49:26 -08:00
Muhsin Keloth
f08d1b35d0
feat: Toggle automation status (#3991) 2022-03-01 14:14:23 +05:30
Muhsin Keloth
46c1734ba1
feat: Add additional attributes in setUser method (#3958) 2022-02-28 12:10:55 +05:30
Pranav Raj S
9b615f11f1
fix: Consider timezone in the reports (#4027) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2022-02-28 10:56:24 +05:30
Tejaswini Chile
1ca1b4d36b
feat: bulk actions to update conversation objects (#3934) 
Added the endpoints for bulk updating conversation objects

Fixes: #3845 #3940 #3943
 2022-02-23 16:53:36 +05:30
Sojan Jose
eb0da2026f
chore: Bundle update (#4038) 
- address the nokogiri security issues
 2022-02-22 16:06:04 +05:30
Pranav Raj S
ea44a32758
feat: Add hCaptcha for public forms (#4017) 
- added hCaptcha based verification for chatwoot signups

Co-authored-by: Sojan <sojan@pepalo.com>
 2022-02-18 20:02:50 +05:30
Aswin Dev P.S
e6f8895c1b
feat: Group by filter in reports (#3973) 2022-02-15 17:10:49 +05:30
Tejaswini Chile
94a473c9f8
chore: Delayed deploy of direct uploads (#3966) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-02-15 16:16:54 +05:30
Pranav Raj S
2591a04c0b
chore: Remove message_signature_enabled from users (#3982) 2022-02-15 12:10:53 +05:30
Sojan Jose
3d73d8935a
feat: Add the ability for a super admin to define account limits (#3946) 
Fixes: #3773
 2022-02-14 15:55:08 +05:30
Muhsin Keloth
4ae9ed8f94
chore: Assign the conversation to agent who opens the conversation (#3925) 2022-02-08 16:39:19 +05:30
Muhsin Keloth
a737f89c47
fix: Ongoing campaign URL validation (#3890) 2022-02-04 14:38:18 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889) 
fixes: #3888
 2022-02-03 15:22:13 -08:00
Tejaswini Chile
e99ea0b582
feat: Email signature API support (#3874) 2022-02-02 19:37:33 +05:30
Tejaswini Chile
69eaf3ff7f
feat: Activestorage direct upload (#3768) 2022-01-27 15:57:22 +05:30
Tejaswini Chile
a7c947aeae
feat: Clone and update automation rules (#3782) 
- endpoints to clone and update automation rules

fixes: #3740
 2022-01-20 15:30:21 -08:00
Tejaswini Chile
7df68c6388
Feat: Automations Actions (#3564) 2022-01-13 11:21:06 +05:30
Vishnu Narayanan
acba07cf6e
chore: revert GlobalConfig changes (#3702) 
Priority to GlobalConfig changes are reverted and for the time being, env vars will take precedence if set.

Fixes #3699
 2022-01-11 19:20:23 -08:00
Aswin Dev P.S
7ee7062843
feat: Toggle to disallow users to send messages after a conversation is resolved (#3605) 2022-01-11 00:32:03 -08:00
Tejaswini Chile
a0884310f4
feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Muhsin Keloth
e1fe4f09bc
chore: Add subscription delete API (#3703) 2022-01-06 21:40:43 +05:30
Sojan Jose
009abc1948
chore: API improvements (#3637) 
- Unique validations for Inbox members and Team member objects
- Move notification processing to Async
 2021-12-21 22:48:01 +05:30
Tejaswini Chile
76e8acd3c6
Fix: Editable attrs presence check for the channel class (#3630) 2021-12-20 19:38:38 +05:30
Tejaswini Chile
9984edd3ef
Feat: Manage conversation for tweets based on the tweet flag (#3353) 
Add tweet conversation only if tweets are enabled.

Fixes #1961
 2021-12-16 00:24:50 +05:30
Sojan Jose
b1eea7f7d1
chore: Introduce enterprise edition license (#3209) 
- Initialize an "enterprise" folder that is copyrighted.
- You can remove this folder and the system will continue functioning normally, in case you want a purely MIT licensed product.
- Enable limit on the number of user accounts in enterprise code.
- Use enterprise edition injector methods (inspired from Gitlab).
- SaaS software would run enterprise edition software always.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-12-09 12:07:48 +05:30
Pranav Raj S
2f63ebb8a6
fix: Add fixes for sentry errors (#3522) 
- Add fixes for sentry errors
 2021-12-09 11:50:28 +05:30
thedev105
6d378eb206
Fix: Update contact validation messages (#3500) 
Fixes #3476
 2021-12-03 13:19:11 +05:30
Pranav Raj S
0899f62912
fix: Use bus.$off to remove listeners on destroy (#3478) 2021-11-30 10:45:36 +05:30
Santhosh C
b326da7d94
feat: Ability to remove user profile picture (#3156) 
Fixes #3107
 2021-11-27 00:56:07 +05:30
Sojan Jose
add004a56e
Chore: API Improvements (#3469) 2021-11-27 00:48:46 +05:30
Tejaswini Chile
b0370ce44d
Feat: Fix contact filter pagination (#3463) 2021-11-25 12:01:31 +05:30
Vishnu Narayanan
3a48e08fe0
feat: migrate facebook env vars to globalConfig (#3369) 
Migrate facebook env vars to globalConfig and make it editable from the super admin UI.
 2021-11-25 00:55:26 +05:30
Aswin Dev P.S
24e6a92297
feat: IMAP Email Channel (#3298) 
This change allows the user to configure both IMAP and SMTP for an email inbox. IMAP enables the user to see emails in Chatwoot. And user can use SMTP to reply to an email conversation.

Users can use the default settings to send and receive emails for email inboxes if both IMAP and SMTP are disabled.

Fixes #2520
 2021-11-19 11:52:27 +05:30
Muhsin Keloth
bf96e8b68d
choore: Change values to attribute_values in custom attributes (#3413) 2021-11-18 18:59:28 +05:30
Muhsin Keloth
a2764e5c1d
chore: Update deleteCustomAttribute method in SDK (#3334) 2021-11-15 14:56:35 +05:30
Muhsin Keloth
76370267f3
feat: Render contact custom attributes in contact/conversation sidebar (#3310) 2021-11-11 15:23:33 +05:30
sarzynski
b3e313a200
fix: Ensure HMAC mandatory when enabled (#3350) 
Add missing condition checking if HMAC is mandatory.

Fixes #3349
 2021-11-11 09:48:38 +05:30
Tejaswini Chile
358171062e
Feat: Add Null values at the last while sorting (#3292) 
* Add Null values at the last while sorting
* Add contacts at last with special character in it
* Optimize SQL order and direction
 2021-11-10 14:11:00 +05:30
Vishnu Narayanan
97ee1bfa97
feat: add GlobalConfigService to support env vars migration (#3288) 2021-11-03 21:34:42 +04:00
Tejaswini Chile
372bd75028
feat: Add filter APIs for Contacts and Conversations (#3264) 2021-11-01 12:27:04 +04:00
Hugo Sarti
68fa694268
fix: Disable typing indicator for user when agent is typing a private note (#3303) 2021-11-01 12:20:07 +04:00
Sojan Jose
69f55a25b6
chore: Minor API fixes (#3290) 
- Log whether web-hook was successful
- Inbox update shouldn't need channel params
 2021-10-28 15:26:20 +05:30
Pranav Raj S
8e6ce3a813
feat: Add notes for Contacts (#3273) 
Fixes #2275
 2021-10-25 18:35:58 +05:30
Sojan Jose
06289b03ea
chore: Add Contact Note APIs (#3266) 2021-10-24 12:40:30 +05:30
Tejaswini Chile
658a511b88
feat: Conversation and contact endpoint (#3198) 2021-10-20 18:14:56 +05:30
Muhsin Keloth
6bfa551c85
fix: Trigger campaigns only during business hours (#3085) 
Fixes #2433
 2021-10-12 17:58:33 +05:30
Tejaswini Chile
5749d25ff8
feat: Update instagram webhooks URL (#3197) 2021-10-12 12:46:27 +05:30
Aswin Dev P.S
a35269d275
chore: Create conversation API should accept assignee & team (#3166) 2021-10-11 15:17:30 +05:30
Sojan Jose
c54aae21ff
chore: Move agent availability to Account level (#3074) 
- Move agent availability to the account level
 2021-10-07 13:21:46 +05:30
Sojan Jose
219a8c4bc5
chore: Instagram reconnect fix (#3142) 2021-10-06 16:23:32 +05:30
Sojan Jose
bd7aeba484
chore: Provider API prototype (#3112) 
Enabling Support for Whatsapp via 360Dialog as a prototype for the provider APIs. 

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-10-05 23:35:06 +05:30
Tejaswini Chile
40d0b2faf3
feat: Add Instagram Channel (#2955) 2021-10-05 14:35:32 +05:30
Aswin Dev P.S
15aaa8883c
feat: API to Filter reports by teams (#3066) 
Add API to Filter reports by teams

Fixes: #2916
 2021-09-27 21:12:08 +05:30
Tejaswini Chile
54bdb2957f
feat: Add assignee last seen to conversations (#3069) 
- Adds assignee last seen attribute to conversations
 2021-09-23 20:59:10 +05:30
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact (#2984) 
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
 2021-09-23 12:52:49 +05:30
Muhsin Keloth
0c24df96a8
chore: Conversation custom attribute APIs (#3024) 2021-09-22 10:46:48 +05:30