Commit Graph

268 Commits

Author SHA1 Message Date
Muhsin Keloth
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration (#6957)
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-24 23:52:23 +05:30
Shivam Mishra
a34729c153
feat: add activity message for priority change (#6933)
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-04-20 16:41:53 +05:30
Shivam Mishra
6b2736aa63
fix: inconsistency in report and summary for metric counts (#6817)
* feat: include timezone offset in summary calculation

* fix: exlcude end in date range

* test: explicit end of day

* fix: test for report builder

* fix: reports.spec.js

---------

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
2023-04-20 12:55:04 +05:30
Vishnu Narayanan
9e2f991484
feat: audit logs UI (#6803)
* feat: init auditlogs ui

* chore: add api

* fix: action

* chore: add action,username,time

* feat: add pagination support

* chore: format time

* chore: refactor

* chore: refactor auditlogs api response

* chore: update icon

* chore: rubocop fixes

* Fixes the way meta is handled in store

* Fixes meta not appearing issue

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-17 19:11:05 +05:30
Shivam Mishra
ca2506a941
feat: allow sorting of articles (#6833)
* feat: sort by position

* chore: whitespace change

* feat: add border bottom color to list item

* feat: allow dragging articles

* feat: add migration to reorder all articles

* feat: add onsort method

* feat: finish UI sorting

* feat: show 50 per page in articles list

* feat: add article sorting methods

* feat: patch up reorder action with the API

* refactor: better naming

* chore: add comments

* feat: attach position to article before create

* feat: move article to end if moved between categories

* chore: add comments

* chore: update version

* fix: don't change position if previous category was nil

* fix: condition to trigger update on category change

* refactor: store new_position

* refactor: use grid instead of table

* feat: add snug spacing

* feat: add grab-icon

* feat: add grab icon to list

* refactor: show draggable only for category page

* feat: add update_positions as a class method

---------

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-17 14:43:10 +05:30
Nithin David Thomas
09ce85b30d
Chore: moves localstorage helper as a shared utility (#6838)
* Chore: moves localstorage helper as a shared utility and refactors constants

* Refactors constants file

* Fixes merge conflicts

* Delete constants.js

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-04-11 15:50:46 +05:30
Shivam Mishra
17ff1f11a7
feat: better download for conversation traffic heatmap (#6755)
* feat: genearte report in a grid

* refactor: update API usage

* refactor: separate generate method

* refactor: abstract transform_data

* feat: annotate with comments

* feat: add explicit timezone

* feat: download data only in user timezone

* fix: dates included in heatmap
2023-04-11 09:40:54 +05:30
Shivam Mishra
b7d0016d99
fix: inconsistent usage of snake_case and camelCase (#6824) 2023-04-04 16:22:45 +05:30
Shivam Mishra
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710)
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
2023-03-27 12:16:25 +05:30
Pranav Raj S
d666afd757
chore: Refactor messages to support right click context menu (#6748) 2023-03-24 13:49:44 -07:00
Shivam Mishra
e5134c9ef5
[CW-53] feat: allow downloading heatmap report (#6683)
* feat: add control header slot

* feat: add download API call

* feat: add conversation traffic template

* feat: allow downloading heatmap content

* feat: wire up download

* fix: grid layout for mobile

* chore: revert formatting

* revert: en.yml file

* feat: add conversation traffic text

* feat: disable rule for map block

* test: conversation traffic

* fix: timezone offset

* feat: download report in UTC

* feat: add UTC warning

* chore: revert formatting

* feat: add traffic text

* chore: fix whitespace change
2023-03-20 15:46:29 +05:30
Shivam Mishra
4673cf8cf1
fix: timing in the API (#6633)
* fix: timing in the API

* test: fix params
2023-03-09 00:40:38 +05:30
Shivam Mishra
c88792f4a3
feat: add Conversation traffic heatmap (#6508)
* feat: add heatmap component

* feat: add heatmap component

* feat: add dummy heatmap

* refactor: compact tiles

* feat: allow hour

* feat: wire up heatmap query

* feat: allow arbritrary number of weeks

* feat: update position of the widget

* chore: update heatmap title

* refactor: move traffic heatmap to overview

* chore: add comment for perf

* feat: add reconcile logic for heatmap fetching

Fetching the data for the last 6 days all the time is wasteful
So we fetch only the data for today and reconcile it with the data we already have

* refactor: re-org code for new utils

* feat: add translations

* feat: translate days of the week

* chore: update chatwoot utils

* feat: add markers to heatmap

* refactor: update class names

* refactor: move flatten as a separate method

* test: Heatmap Helpers

* chore: add comments

* refactor: method naming

* refactor: use heatmap-level mixin

* refactor: cleanup css

* chore: remove log

* refactor: reports.js to use object instead of separate params

* refactor: report store to use new API design

* refactor: rename HeatmapHelper -> ReportsDataHelper

* refactor: separate clampDataBetweenTimeline

* feat: add tests

* fix: group by hour

* feat: add scroll for smaller screens

* refactor: add base data to reconcile with

* fix: tests

* fix: overflow only on smaller screens

* feat: translate tooltip

* refactor: simplify reconcile

* chore: add docs

* chore: remoev heatmap from account report

* feat: let Heatmap handle loading state

* chore: Apply suggestions from code review

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* feat: update css

* refactor: color assignment to range

* feat: add short circuit

* Update app/javascript/dashboard/routes/dashboard/settings/reports/components/Heatmap.vue

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-03-07 09:01:58 +05:30
Nithin David Thomas
88ed028a06
feat: Revamps search to use new search API's (#6582)
* feat: Revamps search to use new search API's

* Fixes search result spacing

* Fixes message result

* Fixes issue with empty search results

* Remove console errors

* Remove console errors

* Fix console errors, canned responses

* Fixes message rendering on results

* Highlights search term

* Fixes html rendering for emails

* FIxes email rendering issues

* Removes extra spaces and line breaks

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-03-03 20:58:21 +05:30
Nithin David Thomas
2c8ecbeceb
feat: Adds image attachment for help center articles (#6426)
* Added one more endpoint to attach tempfile and get logo

* Added one more endpoint to attach tempfile and get logo

* spec fixes

* Upload file for articles irrespective of the association

* Upload file for articles irrespective of the association

* Add multiple images with different keys

* feat: Adds image attachment for help center articles

* Adds validation for file upload

* Fixes space above image after adding to doc

* chore: Removed svg from file upload type

* Update app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* Update app/javascript/dashboard/components/widgets/WootWriter/FullEditor.vue

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* Removes caption for the image

* Fixes woot prosemirror package version

* Update yarn.lock

* Update yarn.lock

---------

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-02-15 21:11:32 -08:00
Pranav Raj S
80784e3cab
feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Pranav Raj S
f6a56edf86
feat: Add the UI flow for Microsoft Oauth (#6243) 2023-01-17 17:48:14 +05:30
Pranav Raj S
24cf7af30b
feat: Add video call option with Dyte in the dashboard (#6207)
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-01-09 11:49:27 -08:00
Pranav Raj S
aaacf9d4d2
feat: Allow users to disable marking offline automatically (#6079)
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-12-16 11:59:27 -08:00
Pranav Raj S
779bcf5e0d
feat: Update Signup screen (#6002)
* feat: Update Signup page designs

* feat: Update the signup page with dynamic testimonials

* Remove the images

* chore: Minor UI fixes

* chore: Form aligned to centre

* Update app/javascript/dashboard/routes/auth/components/Signup/Form.vue

* Design improvements

* Update company name key

* Revert "chore: Minor UI fixes"

This reverts commit 1556f4ca835d9aa0d9620fd6a3d52d259f0d7d65.

* Revert "Design improvements

This reverts commit dfb2364cf2f0cc93123698fde92e5f9e00536cc2.

* Remove footer

* Fix spacing

* Update app/views/installation/onboarding/index.html.erb

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2022-12-07 15:55:03 -08:00
Sojan Jose
606fc9046a
feat: Allow users to mark a conversation as unread (#5924)
Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3

fixes: #5552

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-24 10:55:45 +03:00
Pranav Raj S
16bfd68d95
chore: Allow admins to choose the agent bot from the UI (#5895) 2022-11-18 08:54:32 -08:00
Nithin David Thomas
0d9ed0674b
feat: Add store for conversation watchers (#5808)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-08 09:33:14 -08:00
Tejaswini Chile
782165478b
fix: Update article count in portal admin dashboard (#5647)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-21 13:43:15 -07:00
Fayaz Ahmed
6c160ccad5
feat: Add API module and Vuex store for Macros (#5603) 2022-10-11 22:54:17 -07:00
Pranav Raj S
5f4b6f2ce4
chore: Add AgentBot API module (#5599) 2022-10-11 17:23:57 -07:00
Muhsin Keloth
b668723313
chore: Ability to change default account (#5393)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
2022-10-05 17:31:12 -07:00
Sivin Varghese
d47a0ae461
feat: Adds the ability to edit/delete category (#5385) 2022-09-02 22:34:07 +05:30
Muhsin Keloth
504d339dd7
feat: Adds the ability to add new locale in portal (#5363) 2022-09-01 22:19:30 +05:30
Sivin Varghese
f4fc53b425
feat: Adds the ability to delete a portal (#5305) 2022-09-01 13:27:08 +05:30
Muhsin Keloth
6e945dd61e
feat: Add the ability to delete/archive articles (#5319) 2022-09-01 10:55:59 +05:30
Muhsin Keloth
a788e7ac7a
feat: Create portal UI improvements (#5261) 2022-08-18 17:11:19 +05:30
Muhsin Keloth
0cd08065d1
feat: Adds the ability to create a new article (#5255) 2022-08-18 11:45:08 +05:30
Muhsin Keloth
b71291619c
feat: Adds the ability to edit article (#5232) 2022-08-16 17:55:34 +05:30
Sivin Varghese
9bc75225fe
feat: Category store integration (#5218)
* Add more actions

* Complete sidebar store integration

* Complete portal list store integration

* Fixed the specs

* Added missing specs

* Add comment

* Code cleanup

* Fixed all the spec issues

* Add portal and article API specs

* Add category name in article list

* Add more locales

* Code beautification

* Exclude locale from codeclimate ci

* feat: Category store integration

* chore: Minor fixes

* chore: API call fixes

* chore: Minor fixes

* chore: Minor fixes

* chore: Adds the ability for get articles based on categories

* chore: minor fixes

* chore: Minor fixes

* chore: fixes specs and minor improvements

* chore: Review fixes

* chore: Minor fixes

* chore: Review fixes

* chore: Review fixes

* chore: Spacing fixes

* Code cleanup

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-08-10 10:48:41 +05:30
Muhsin Keloth
20f3568583
feat: Portals store integration (#5185) 2022-08-08 15:47:32 +05:30
Fayaz Ahmed
7c5ee55d3e
feat: Add store to manage categories (#5127) 2022-08-04 15:11:29 +05:30
Muhsin Keloth
5735a8e377
feat: Articles store integration (#5133) 2022-08-02 17:14:10 +05:30
Muhsin Keloth
6295f5fd61
feat: Add store to manage Articles (#5048)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-07-27 12:29:11 +05:30
Nithin David Thomas
bfca4852c8
feat: Create store to manage Portals (#5020)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-07-27 12:24:43 +05:30
Pranav Raj S
7fc0d166e8
feat: Allow SaaS users to manage subscription within the dashboard (#5059) 2022-07-19 19:04:17 +05:30
Pranav Raj S
1dc7ce526e
chore: Add ee helper, custom_attributes to account (#5058) 2022-07-19 00:33:06 +05:30
giquieu
827f977a37
feat: Update API for contact avatar (#4719)
Added the ability to update the contact's avatar via API and Dashboard.

- Contact create and update APIs can now accept avatar attachment parameters [form data].
- Contact create and update endpoints can now accept the avatar_url parameter.[json]
- API endpoint to remove a contact avatar.
- Updated Contact create/edit UI components with avatar support

Fixes: #3428
2022-07-12 10:03:16 +02:00
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI (#4711)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-07 17:33:33 +05:30
Fayaz Ahmed
79a525aa62
feat: Add Bulk actions to conversations (#4647)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-03 11:12:22 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Pranav Raj S
52fad886b8
feat: Add business hours in downloadable reports (#4674)
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
2022-05-27 09:26:59 +05:30
Pranav Raj S
56cd9bc0b8
chore: Add Assignable Agents API (#4722) 2022-05-23 19:24:07 +05:30
Pranav Raj S
47f04ee3fe
chore: Add an option to download CSAT Reports (#4694) 2022-05-17 21:01:45 +05:30
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load (#4537)
* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480)
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-24 12:02:40 +05:30
Pranav Raj S
0319b78eac
fix: Allow users to login even if they have access to more than 15 accounts (#4475) 2022-04-14 20:54:26 +05:30
Aswin Dev P.S
d5536d65f7
feat: Consider business hours while generating the reports (#4330)
* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Aswin Dev P.S
b94e67f5d7
feat: Add agents filter in CSAT reports (#4106)
* add agents filter in csat reports
2022-03-04 03:49:26 -08:00
Pranav Raj S
9583a2dbad
chore: Pass sso_account_id to select the account during SSO Login (#4103) 2022-03-03 20:49:51 +05:30
Pranav Raj S
9b615f11f1
fix: Consider timezone in the reports (#4027)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-02-28 10:56:24 +05:30
Pranav Raj S
ea44a32758
feat: Add hCaptcha for public forms (#4017)
- added hCaptcha based verification for chatwoot signups

Co-authored-by: Sojan <sojan@pepalo.com>
2022-02-18 20:02:50 +05:30
Aswin Dev P.S
e6f8895c1b
feat: Group by filter in reports (#3973) 2022-02-15 17:10:49 +05:30
Pranav Raj S
2591a04c0b
chore: Remove message_signature_enabled from users (#3982) 2022-02-15 12:10:53 +05:30
Nithin David Thomas
351a3dc372
feat: Adds email signature form to profile settings (#3906) 2022-02-15 10:38:24 +05:30
Fayaz Ahmed
fc1f257793
feat: Clone automation rules (#3893)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-02-03 09:14:22 +05:30
Muhsin Keloth
91b9168fae
feat: Add the ability to add new automation rule (#3459)
* Add automation modal

* Fix the v-model for automations

* Actions and Condition dropdowns for automations

* Fix merge conflicts

* Handle event change and confirmation

* Appends new action

* Removes actions

* Automation api integration

* Api integration for creating automations

* Registers vuex module to the global store

* Automations table

* Updarted labels and actions

* Integrate automation api

* Fixes the mutation error - removed the data key wrapper

* Fixed the automation condition models to work with respective event types

* Remove temporary fixes added to the api request

* Displa timestamp and automation status values

* Added the clone buton

* Removed uncessary helper method

* Specs for automations

* Handle WIP code

* Remove the payload wrap

* Fix the action query payload

* Removed unnecessary files

* Disabled Automations routes

* Ability to delete automations

* Fix specs

* Fixed merge conflicts

Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2022-02-02 18:46:07 +05:30
Tejaswini Chile
69eaf3ff7f
feat: Activestorage direct upload (#3768) 2022-01-27 15:57:22 +05:30
Nithin David Thomas
8cff690640
feat: Support multiple file upload on dashboard (#3748)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2022-01-24 18:46:58 -08:00
Sivin Varghese
b304f5a826
feat: Adds the ability to delete a segment (#3836)
* feat: Adds the ability to delete a segment

* Minor fixes

* Small changes
2022-01-24 17:37:43 +05:30
Sivin Varghese
504fc24fb3
feat: Add the ability to save filters for contact (#3791) 2022-01-21 14:11:59 -08:00
Sivin Varghese
4398734bdf
feat: Adds the ability to have custom view for conversations (#3666)
* feat: Adds the ability to save custom filters and display folders on the sidebar

* Minor fixes

* Review fixes

* Review fixes

* i18n fixes

* Shows conversations when the user click on the folder sidebar item

* Spacing fixes

* Review fixes

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-01-17 09:18:54 +05:30
Pranav Raj S
2be71e73dc
feat: Add a view for mentions (#3505)
- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
2021-12-09 11:20:14 +05:30
Fayaz Ahmed
d7cfe6858e
feat: Add advanced contact filters (#3471)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-12-02 19:12:44 -08:00
Santhosh C
b326da7d94
feat: Ability to remove user profile picture (#3156)
Fixes #3107
2021-11-27 00:56:07 +05:30
Fayaz Ahmed
c2333214af
feat: Add Advanced Conversation Filters (#3239)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2021-11-18 19:15:02 +05:30
Pranav Raj S
809509404b
fix: Set cc, bcc default to empty string if unavailable (#3387) 2021-11-15 21:05:24 +05:30
Muhsin Keloth
76370267f3
feat: Render contact custom attributes in contact/conversation sidebar (#3310) 2021-11-11 15:23:33 +05:30
Hugo Sarti
68fa694268
fix: Disable typing indicator for user when agent is typing a private note (#3303) 2021-11-01 12:20:07 +04:00
Muhsin Keloth
ab77e03c92
feat: Render conversation custom attributes (#3065) 2021-10-30 07:09:46 +05:30
Pranav Raj S
8e6ce3a813
feat: Add notes for Contacts (#3273)
Fixes #2275
2021-10-25 18:35:58 +05:30
Nithin David Thomas
b33701a666
feat: Create modal to merge two contacts (#2457) 2021-10-13 18:35:13 +05:30
Nithin David Thomas
68e697c379
feat: Support cc and bcc in email replies (#3098)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-11 13:00:48 +05:30
Sojan Jose
c54aae21ff
chore: Move agent availability to Account level (#3074)
- Move agent availability to the account level
2021-10-07 13:21:46 +05:30
Fayaz Ahmed
1c6a539c0a
feat: Add Reports for teams (#3116)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-06 23:53:51 +05:30
Fayaz Ahmed
a1563917ba
feat - Add filter for reports by agent, label and inboxes (#3084)
* Adds filter for agents, labels and inboxes

* Added Inboxes Reports Feature

* Fixed populating of filter dropdown issue

* If applied, fixes code climate style-lint warnings

* Fixes codeclimate warnings

* if applied, Refactors sidebar file to fix codclimate warnings

* if applied, fixes the download reports button for filtered report-data

* If applied, replaces native img tag with thumbnail component

* If applied, replaces hardcoded color string with variable

* If applied, adds a11y labels to multiselect dropdowns

* If applied, Renames reports methods to generic names

* If applied, Adds test cases for Labels and Inboxes

* If applied, write a test spec for fileDownload helper

* if applied, Moves fileDownload method to a utils folder

* If applied, Fixes the report file name type

* Test Spec for Reports Store module

* Fix specs - add restoreAllMocks

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-09-30 13:13:45 +05:30
Fayaz Ahmed
bba2750975
feat: Add ability to bulk import contacts (#3026)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-09-29 12:01:58 +05:30
Sojan Jose
22d1c8baf2
Chore: Inbox Members API improvements (#3008)
- New Inbox Member APIs
- Return JSON errors for Platform APIs
2021-09-14 11:55:02 +05:30
Sivin Varghese
c80289e661
feat: Add custom attribute table (#2929) 2021-09-08 09:37:58 +05:30
Aswin Dev P.S
1ff9939a80
feat: Ability to remove inbox avatar (#2885)
* Delete inbox avatar

1) New API endpoint added for deleting inbox avatar.
2) Delete avatar button in the inbox settings page.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-08-31 15:12:05 +05:30
Sivin Varghese
fdcc322660
feat: Add the ability to create custom attribute (#2903) 2021-08-31 13:54:34 +05:30
Tejaswini Chile
65f3e83afd
feat: APIs to filter reports (#2889)
Fixes #2823
2021-08-27 22:46:32 +05:30
Pranav Raj S
faf104c1fe
fix: Update tweet character count logic (#2709) 2021-08-02 16:07:30 +05:30
Pranav Raj S
7664006625
chore: Improve search, list performance of contact/conversation APIs (#2696) 2021-07-23 18:39:24 +05:30
Sojan Jose
d955d8e7dc
feat: Ability to snooze conversations (#2682)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-23 15:24:07 +05:30
Pranav Raj S
3d18ec9e40
feat: Add date-range filter on CSAT Reports (#2622) 2021-07-14 20:15:57 +05:30
Pranav Raj S
cb44eb2964
feat: Add CSAT reports (#2608) 2021-07-14 10:20:06 +05:30
Nithin David Thomas
044b6872a4
feat: Add actions and API for deleting message via API (#2519) 2021-06-29 11:19:08 +05:30
Pranav Raj S
6c49e58ff8
feat: Add contact label filter (#2454)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-06-18 20:08:58 +05:30
Sivin Varghese
d21c1c773b
feat: Ability to add label for contact page (#2350)
* feat: Ability to add label for contact page

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2021-06-14 10:36:00 +05:30
Nithin David Thomas
fe2af370e0
Feat: Show notes panel on crm page (#2320)
* Feat: Show notes panel on CRM page

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-06-14 09:49:17 +05:30
Sojan Jose
467b45b427
feat: Improved password security policy (#2345)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-07 17:26:08 +05:30
Muhsin Keloth
14b51e108a
feat: Add Integration hooks UI (#2301) 2021-06-06 16:59:05 +05:30
Muhsin Keloth
cfdf4a12c8
chore: Add missing frontend specs (#2329)
* complete dshboard api specs

* code cleanup

* add conversation mixin spec

* add isadmin mixin spec

* add agent details component spec

* add notification badge spec

* spec for thumbnail exist in agent details

* fix the deprecation warnings

* add agent details spec

* add account selector specs

* code cleanup

* refactor contact spec

* review fixes

* review fixes

* add shared spec helper

* update api spec helper

* review fixes
2021-05-25 01:30:21 -07:00
Muhsin Keloth
18cea3b0ac
chore: Add inbox id in get campaigns API (#2278) 2021-05-17 21:38:12 +05:30
Pranav Raj S
0e6cd699e8
feat: Sort contacts via name, email, phone_number, last_activity_at (#1870) 2021-05-13 13:32:19 +05:30
Muhsin Keloth
7c7f91e70f
feat: Add campaign (#2177) 2021-05-04 15:08:41 +05:30
Sivin Varghese
285f7bbeb5
Enhancement: Ability to assign administrators as conversation assignees (#2142)
* Enhancement: Ability to assign administrators as conversation assignee

Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-04-22 23:17:29 +05:30
Nithin David Thomas
864471a21e
feat: Create a new conversation from the contact panel (#2019)
* Chore: Improve button component styles
2021-04-16 20:31:07 +05:30
Nithin David Thomas
7c9cd8aa1e
feat: Add a dropdown to change status to "bot" (#1997) 2021-04-07 11:44:58 +05:30
Nithin David Thomas
1d3b1c1ae5
Fix: invalidates session if user cookie is absent (#2046) 2021-04-02 15:31:22 +05:30
Nithin David Thomas
c99c63cd79
Feat: Assign conversations to teams. (#1849) 2021-03-15 18:37:03 +05:30
Nithin David Thomas
941d4219f0
feat: Set up store for teams (#1689) 2021-03-15 18:35:56 +05:30
Sojan Jose
850041bc1d
fix: Twitter inbox creation error (#1783)
fixes #1708

Co-authored-by: Pranav <pranav@chatwoot.com>
2021-02-16 19:35:10 +05:30
Nithin David Thomas
eaafc45f45
feat: Show teams on sidebar (#1754)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-02-13 14:58:05 +05:30
Nithin David Thomas
6a614a520b
chore: Sets up store for teams settings page (#1727)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-02-04 13:19:59 +05:30
Muhsin Keloth
c087e75808
feat: notification center (#1612)
Co-authored-by: Pranav <pranav@chatwoot.com>
2021-01-25 00:59:44 +05:30
Pranav Raj S
160a6fc6cf
feat: Save UI state in the database (#1635)
feat: Save UI state in the database
2021-01-10 19:25:33 +05:30
Nithin David Thomas
3d2db95417
feat: Add preview for attachment messages (#1562)
Add preview for pending messages and attachments

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-06 17:56:29 +05:30
Nithin David Thomas
7c62d3629c
feat: Add pending message on dashboard (#1547) 2020-12-25 13:15:01 +05:30
Pranav Raj S
9d3dda9a61
feat: Add full name to the user signup form (#1534) 2020-12-21 14:05:19 +05:30
Pranav Raj S
0619894560
feat: Download Agent wise report (#1517) 2020-12-15 23:35:03 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page (#1335)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-10 15:25:26 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search (#1385)
* feat: Search messages by content

* Fix search UI

* Add specs

* chore: Filter search results

* Update highlight logic

* Rename query to searchTerm

Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Dmitriy Shcherbakan
127ffda762
feat: Change availability status from sidebar (#1288)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-10-02 11:16:12 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email (#1152)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-17 11:25:13 +05:30
Sojan Jose
4216d63311
feat: Ability to reply to specific tweets (#1117)
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-11 09:57:42 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097)
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account (#985)
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message (#1084)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Pranav Raj S
5cb88237f5
Chore: Move conversationStats to a seperate module (#962)
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
2020-06-14 14:07:52 +05:30
Pranav Raj S
40481f6462
Bugfix: Update conversation counters in realtime (#944)
* Bug: Update conversation counters in realtime
2020-06-09 16:26:33 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891)
fixes: #867
2020-05-26 17:43:59 +05:30
Pranav Raj S
70341df9b8
Bug: Use v2 reports instead of v1 reports (#843) 2020-05-11 11:40:14 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766)
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 00:10:56 +05:30
Nithin David Thomas
5bc8219db5
Feature: Typing Indicator on widget and dashboard (#811)
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-04 23:07:56 +05:30
Sojan Jose
941fbb0d72
Chore: Web widget Inbox Tech Debts (#738)
* Chore: Webwidget Inbox Tech Debts

* Additional customization options creating Web Widget
* Changes to edit Page for Web Widget
* Remove the WebWidget API end points
* Minor chores

Address: #680, #502

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-19 23:40:28 +05:30
Sony Mathew
818c769bb7
Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Nithin David Thomas
99eaf59509
Feature: Ability to set an account name (#667)
* Ability to change the account name 
* Ability to set a language to the account

Addresses: #667  #307  

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-06 22:17:07 +05:30
Pranav Raj S
a1a81e3799
Feature: Twilio SMS Channel (#658)
Twilio SMS Channel
Fixes :  #350
2020-04-05 22:11:27 +05:30
Nithin David Thomas
7fcd2d0e85
Feature: Support file type messages on widget and dashboard (#659)
- Adds support for file upload

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-02 12:28:38 +05:30
Sojan Jose
a3c2d4e5bd
Chore: Add Facebook app set up documentation (#647)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-03-28 11:43:02 +05:30
Nithin David Thomas
f7e5f1fabf
Feature: Send attachments to widget user (#621) 2020-03-22 15:54:36 +05:30
Sojan Jose
a5b1e2b650
Feature: Access tokens for API access (#604)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-11 00:02:15 +05:30
Sojan Jose
19ab0fe108
Chore: Scope URLs with account_id (#601)
* Chore: Enable Users to create multiple accounts

Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-09 23:27:10 +05:30
Pranav Raj S
2a4fb7b056
Bug: Fix conversation not loading from the links in email (#602)
Bug: Load conversation from links
2020-03-08 22:08:25 +05:30