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282 Commits

Author SHA1 Message Date
Shivam Mishra
cb0642564c
feat: add promise based loader for FB script (#9780) 
![CleanShot 2024-07-16 at 11 10
40@2x](https://github.com/user-attachments/assets/8b938968-5f80-4a19-95fb-e00e1dbd7526)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-07-22 11:32:05 +05:30
Sivin Varghese
ebf3b46f0d
fix: TypeError cannot read properties of undefined (reading '$store') (#9777) 
This issue is an extremely narrow edge case that does not affect the app functionality. It occurs here

1. `executeRecurringNotification` is the method that sets a timeout of 30 seconds and pings as required
2. This method is triggered when one of the following events happen `click`, `touchstart`, `keypress`, `keydown`
3. The class in question is initalized before the Vue app is mounted in `application.js`, the vue app is mounted on `window.onload` event
4. In a case where the Vue app is not created (i.e. `window.onload` event is not fired) within 30 seconds of a user input, this error occurs.
 2024-07-15 18:50:43 +05:30
Shivam Mishra
5cfac31f93
fix: return if user is not present (#9768) 
Fixes
https://chatwoot-p3.sentry.io/share/issue/aa6a3c0accb345e984ed80eaddc3efd5/

In the case where the user is redirected to the page from a redirect
like google login, the analytics helper breaks. This PR fixes it by
checking if the user is present.

This does not break the user email tracking since the user is redirected
anyway and the `AnalyticsHelper` is reinitialised
 2024-07-15 17:42:35 +05:30
Pranav
acefd82378
fix: Add a DISCONNECT_DELAY_THRESHOLD while fetching the conversations (#9757) 
The disconnect threshold is added to account for delays in identifying disconnections (for example, the websocket disconnection takes up to 3 seconds) while fetching the latest updated conversations or messages.

In this case, the cable disconnection event takes about 3 seconds to fire. If there was a conversation which was created in this 3 second, it would not be displayed in the UI until the refresh.

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-07-10 20:28:30 -07:00
Pranav
9de8c27368
feat: Use vitest instead of jest, run all the specs anywhere in app/ folder in the CI (#9722) 
Due to the pattern `**/specs/*.spec.js` defined in CircleCI, none of the
frontend spec in the folders such as
`specs/<domain-name>/getters.spec.js` were not executed in Circle CI.

This PR fixes the issue, along with the following changes: 
- Use vitest instead of jest
- Remove jest dependancies
- Update tests to work with vitest

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-07-10 08:32:16 -07:00
Sojan Jose
cc4851b19d
chore: Move frontend authorization to permission based system (#9709) 
We previously relied on user roles to determine whether to render
specific routes in our frontend components. A permissions-based model is replacing this approach.


Follow up: #9695

Co-authored-by: Pranav <pranavrajs@gmail.com>
 2024-07-03 15:13:16 -07:00
Clairton Rodrigo Heinzen
96f4f50d2d
feat: Add the ability to un-assign teams using automation (#9668) 
Co-authored-by: Pranav <pranavrajs@gmail.com>
 2024-06-26 12:40:36 -07:00
Sivin Varghese
af90f21cfd
feat: Reconnect logic (#9453) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-06-03 15:54:19 +05:30
Fayaz Ahmed
b474929f5e
chore: Replace eventBus with mitt.js [CW-3275] (#9539) 
# Replace the deprecated `eventBus` with mitt.js

## Description

Since eventBus and it's respective methods are deprecated and removed
from all future releases of vue, this was blocking us from migrating.
This PR replaces eventBus with
[mitt](https://github.com/developit/mitt). I have created a wrapper
mitt.js to simulate the same old event names so it's backwards
compatible, without making a lot of changes.


Fixes # (issue)

## Type of change

Please delete options that are not relevant.

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

1. Made sure all the places we're listening to bus events are working as
expected.
2. Respective specsf or the events from mitt.


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
 2024-05-31 15:50:36 +05:30
Shivam Mishra
6c682a6869
feat: add reauthorization banner for Facebook (#9553) 2024-05-30 09:41:04 +05:30
Sivin Varghese
0d13c11c44
fix: Right click Snooze is not working (#9498) 2024-05-22 13:03:49 +05:30
Shivam Mishra
12403b75d6
feat: remove log rocket (#9279) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-24 12:36:36 +05:30
Sivin Varghese
3e07320d22
feat: SLA threshold card component (#9163) 
- Component to display SLA timer in the conversation card and header
 2024-03-27 13:19:51 +05:30
Shivam Mishra
e94b276f64
feat: Add help URLs for features in features.yml (#9134) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 10:30:46 -07:00
Vishnu Narayanan
27ac262a26
feat(ee): Add support for SLA in automation rules (#8910) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-02-21 14:45:43 -08:00
Vishnu Narayanan
cc47ccaa2c
feat(ee): Add SLA management UI (#8777) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-20 23:03:22 -08:00
Muhsin Keloth
1b21e0d429
feat: Add notification.updated event (#8871) 2024-02-07 18:15:51 +05:30
Sivin Varghese
9e0468cd73
feat: Inbox header actions (Snooze/Delete) (#8858) 
* feat: Inbox header actions (Snooze/Delete)

* chore: Minor fix

* chore: Fix eslint

* Update inboxHotKeys.js

* feat: custom snooze

* Update actions.spec.js

* chore: Clean up

* chore: add snoozed_until to notification end point

* chore: Minor fix

* chore: Minor style fix

* chore:Clean up

* chore: review fixes

* chore: Minor fix

* chore: Adds alert

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-06 08:54:15 +05:30
Muhsin Keloth
d3c1fce761
feat: Inbox item actions (#8838) 
* feat: Inbox item actions

* feat: add inbox id in push event data

* Update InboxList.vue

* feat: complete actions

* Update InboxList.vue

* Update InboxView.vue

* chore: code cleanup

* chore: fix specs

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-02-02 11:58:47 +05:30
Surabhi Suman
4b40c61201
feat: Support Regex validation for custom attributes (#7856) 
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.

Fixes: #6866
 2024-01-23 18:01:57 +04:00
Shivam Mishra
ea7898d113
feat: fallback to DB localStorage for idb names (#8682) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-01-15 15:08:15 +05:30
Muhsin Keloth
bf49a17efa
feat: Handle notification.deleted action cable event (#8501) 2023-12-06 16:49:00 +05:30
Nithin David Thomas
96add30331
chore: Add analytics event for insert article feature (#8393) 2023-11-22 08:18:58 -08:00
Nithin David Thomas
0af27a2387
feat: Adds support for logo in portal settings page [CW-2585] (#8354) 2023-11-17 19:58:27 -08:00
Shivam Mishra
cd217a3f86
feat: allow automation rules to remove labels (#8346) 2023-11-13 13:10:55 +05:30
Nithin David Thomas
23ea829510
chore: Refactors help center article url helper (#8269) 2023-11-04 04:18:34 +05:30
Sivin Varghese
2e54f4a67c
feat: Adds an event for the Google Translate usage (#8175) 2023-10-24 15:34:51 +05:30
Sivin Varghese
86ca90aa15
feat: Support image resize in message signature (#8042) 2023-10-09 13:20:12 +05:30
Nithin David Thomas
e27274a5a8
chore: Adds a bus event to insert text at cursor in editor (#7968) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-10-05 14:37:01 +05:30
Shivam Mishra
5ee980465f
fix: Token type hr not supported by Markdown parser (#8003) 2023-09-29 12:05:32 +05:30
Shivam Mishra
a88d155dd7
feat: update tool-chain to latest (#7975) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-27 14:02:34 +05:30
Shivam Mishra
27fc24375d
fix: Handling markdown before replacing or appending signature [CW-2532] (#7944) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-09-21 11:28:29 +05:30
Hricha Shandily
f999777a2d
chore: Update message signature description (#7943) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-20 21:09:25 -07:00
Shivam Mishra
f8cb806548
fix: remove trailing spaces before pushing signature (#7935) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-09-19 13:29:44 +05:30
Sojan Jose
9ba5adfd60
chore: Support multiple values for automation message content (#7871) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-09-19 13:04:58 +05:30
Shivam Mishra
53d530b815
feat: Add upload under account scope (#7914) 2023-09-19 09:51:54 +05:30
Shivam Mishra
29110ffd6b
feat: Allow signature in the editor directly (#7881) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-09-15 18:46:40 +05:30
Muhsin Keloth
2d4ef0c328
feat: Add None option in automation assign agent actions (#7900) 2023-09-14 09:01:58 +05:30
Sivin Varghese
e39d19b1e8
feat: Adds image support for message signature (#7827) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-09-11 10:23:45 +05:30
Liam
e5f7807833
fix: Redirect after contact delete [CW-2397] (#7740) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-04 18:48:30 +05:30
Shivam Mishra
deec1d213b
feat: add a common upload endpoint (#7806) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-08-31 10:36:02 +07:00
Muhsin Keloth
12ae49089b
feat: Add analytics events for notification feature (#7749) 2023-08-17 09:18:31 -07:00
Muhsin Keloth
b89c917198
feat: Add CTAs for AI features (#7538) 2023-08-16 08:39:41 +05:30
Vishnu Narayanan
7b8a3fcae0
feat: auditlog for team and inbox member updates (#7516) 
- adds an audit log when an agent is added or removed from a team
- adds an audit log when an agent is added or removed from an inbox

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-08-15 19:55:19 -07:00
Sivin Varghese
2a1662c781
fix: Edit custom views folder (#7670) 2023-08-04 13:54:21 +05:30
Sivin Varghese
10d6e9551d
feat: Add the option to toggle the dark/light color-scheme (#7662) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-08-03 12:21:45 -07:00
Muhsin Keloth
2a73f124ca
feat: Add analytics event for command bar usage (#7659) 2023-08-02 13:45:26 +05:30
Muhsin Keloth
c8a40932cc
chore: Add June event for AI reply suggest dismissal (#7601) 2023-07-31 13:20:47 +05:30
Vishnu Narayanan
ea825d49da
feat: add auditlogs for account model (#7511) 2023-07-19 23:52:34 +05:30
Muhsin Keloth
91c1061214
feat: Add more AI options (#7502) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-07-16 12:25:16 -07:00
Shivam Mishra
7c080fa9fa
feat: label suggestion UI (#7480) 2023-07-13 09:16:09 +05:30
Pranav Raj S
b57063a8b8
feat: Support dark mode in login pages (#7420) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-07-01 07:49:52 +05:30
Muhsin Keloth
dc1a41b136
fix: Set date hours to 9 in snooze time (#7426) 2023-06-29 14:38:03 +05:30
Sojan Jose
40830046e8
feat: Audit Logs for Account User Changes (#7405) 
- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-06-28 22:42:06 +05:30
Muhsin Keloth
9bed57c7d1
feat: Add more snooze options (#7344) 2023-06-19 17:05:16 +05:30
Sivin Varghese
d7314079c9
feat: Ability to edit saved folders (#7236) 
* feat: Ability to edit saved filters

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-06-08 14:58:57 +05:30
Pranav Raj S
39eaed7766
fix: Cannot read properties of undefined (reading 'always_play_audio_alert') (#7260) 2023-06-06 15:16:25 -07:00
Muhsin Keloth
1936369b12
feat: Add analytics event for OpenAI (#7074) 
* Add analytics event for OpenAI

* Add more variations
 2023-05-15 11:57:56 +05:30
Muhsin Keloth
59433d9d3c
feat: Adds the ability to sort conversations (#6853) 
* Add sort filter

* Change UI

* Change filter

* Complete sort by filters

* Style fixes

* Fix default sort

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/ChatList.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Added translation

* Added review fixes

* Add more updates

* Code cleanups

* Update last_activity_at on message received event

* Cleans up the design for chatlist and icons

* Fix sort

* Remove inline styles

* Add tag along with the title

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-05-05 17:08:32 -07:00
Muhsin Keloth
0d014d5d4b
chore: Bump utils from 0.0.15 to 0.0.16 (#7022) 2023-05-03 14:36:55 +05:30
Pranav Raj S
6e506b070e Merge branch 'hotfix/2.16.1' into develop 2023-05-02 15:54:49 -07:00
Pranav Raj S
12f121f0d8 fix: Provide a default to name if name is not present 2023-05-02 15:52:33 -07:00
Tejaswini Chile
847d7ea082
feat: Add support to uncategorized articles (#6912) 2023-05-02 15:35:26 +05:30
Muhsin Keloth
09c9300c21
chore: Use canned response variable helpers from utils (#7007) 2023-04-27 17:01:34 +05:30
Shivam Mishra
54880b2342
feat: Track conversation priority events (#6968) 2023-04-24 20:21:43 +05:30
Muhsin Keloth
f1fc658a0d
feat: Add an action in Macro to change the priority (#6940) 2023-04-24 17:14:30 +05:30
Muhsin Keloth
815322b27a
feat: Refetch the active conversation messages on action cable reconnect (#6790) 2023-04-24 10:17:12 +05:30
Muhsin Keloth
ac6de50b4d
feat: Add a condition for filters based on the priority of automation (#6939) 2023-04-20 18:10:05 +05:30
Muhsin Keloth
d1584eea72
feat: Add an action on automation to change the priority (#6925) 2023-04-20 11:31:33 +05:30
Nithin David Thomas
bd1e69e4b4
feat: Adds new inbox selector with more info for new message modal [cw-1358] (#6823) 2023-04-19 23:02:50 +05:30
Pranav Raj S
ea2c442328
chore: Add account_id as custom_attribute for cloud users (#6926) 2023-04-18 22:35:11 -07:00
Nithin David Thomas
09ce85b30d
Chore: moves localstorage helper as a shared utility (#6838) 
* Chore: moves localstorage helper as a shared utility and refactors constants

* Refactors constants file

* Fixes merge conflicts

* Delete constants.js

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-04-11 15:50:46 +05:30
Tejaswini Chile
6a0ca35de4
Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Muhsin Keloth
3535a1a708
chore: Auto capitalize the last name field while sending the canned response/variables (#6767) 
* Capitalize last name

* Add more spec

* Fix last name spec issue

* More spec fixes

* Add more spec fixes

* Update user_drop_spec.rb
 2023-03-28 13:03:51 +05:30
Muhsin Keloth
5b7bed9640
chore: Auto capitalize the name field while sending the canned response/variables (#6758) 
* capitalize name before sending the message

* Fix specs

* Code cleanups
 2023-03-27 18:49:48 +05:30
Shivam Mishra
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710) 
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
 2023-03-27 12:16:25 +05:30
Pranav Raj S
70e7530cb4
feat: Setup context menu for message (#6750) 2023-03-24 16:20:19 -07:00
Nithin David Thomas
88ed028a06
feat: Revamps search to use new search API's (#6582) 
* feat: Revamps search to use new search API's

* Fixes search result spacing

* Fixes message result

* Fixes issue with empty search results

* Remove console errors

* Remove console errors

* Fix console errors, canned responses

* Fixes message rendering on results

* Highlights search term

* Fixes html rendering for emails

* FIxes email rendering issues

* Removes extra spaces and line breaks

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-03-03 20:58:21 +05:30
Shivam Mishra
62de25960c
feat: Integrate LogRocket (#6494) 
* feat: install logrocket

* feat: allow log rocket

* feat: enable vuex log-rocket

* feat: integrate vuex with log rocket

* feat: add log rocket identify

* fix: identify if log rocket is initialized

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
 2023-02-21 08:42:45 +05:30
Sojan Jose
ca1adb9960
feat: conversation participants (#4145) 
Fixes #241
Fixes: chatwoot/product#648

Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-16 13:35:06 +05:30
Tejaswini Chile
7c21cef467
Added event for conversation opened (#6412) 2023-02-08 12:05:22 +05:30
Muhsin Keloth
d9a1154977
feat: Support variables in canned response (#6077) 
- Added the option to insert variables in canned responses.
- Populate variables on selecting a canned response.
- Show a warning if there are any undefined variables in the message before sending a message.
 2023-01-24 13:06:50 +05:30
Pranav Raj S
3b1036e3d6
chore: Add an event for conversation filter (#6306) 2023-01-19 14:07:02 -08:00
Shivam Mishra
37b9816827
feat: more events tracking for SaaS (#6234) 2023-01-17 21:53:40 -08:00
Sivin Varghese
add33d032c
feat: Adds automation view for assigning an agent (#6131) 
* feat: Adds automation view for assigning an agent

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-01-10 11:35:56 +05:30
Sivin Varghese
34e509b9b7 feat: Adds the ability to play audio alert every 30 sec (#6150) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-12-30 13:54:37 -08:00
Pranav Raj S
6ffb7fe34e chore: Refactor audio notification helper (#6148) 2022-12-30 13:54:37 -08:00
Muhsin Keloth
9106f6278d
fix: Allow editing label and placeholder for standard attributes in pre chat form (#6067) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2022-12-15 09:36:18 -08:00
Sivin Varghese
86958278cd
fix: Unable to save automation "send email to team" (#6052) 
* fix: Unable to save automation "send email to team"

* chore: Minor fixes
 2022-12-12 20:10:33 +05:30
Pranav Raj S
6200559123
chore: Update analytics events (#6050) 2022-12-08 20:53:13 -08:00
Sivin Varghese
c8ec397c79
fix: Update missing features in unattended / mentions view (#6009) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-12-02 15:07:38 -08:00
Nithin David Thomas
85b52a1d3f
feat: Add a view for unattended conversations (#5890) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-11-29 08:18:00 -08:00
Sojan Jose
606fc9046a
feat: Allow users to mark a conversation as unread (#5924) 
Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3

fixes: #5552

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-11-24 10:55:45 +03:00
Fayaz Ahmed
9eb861a3b7
feat: Custom attributes in automations and refactor (#4548) 
* Custom attributes

* Custom Attrs Manifest

* Fix dropdown values for custom attributes

* Handle edit mode for custom attributes

* Ported duplicate logic to a mixin

* fix Code climate issue

* Fix Codeclimate complexity warning

* Bug fix - Custom attributes getting duplicated

* Bug fixes and Code Climate issue fix

* Code Climate Issues Breakdown

* Fix test spec

* Add labels for Custom attributes in dropdown

* Refactor

* Refactor Automion mixin

* Refactor Mixin

* Refactor getOperator

* Fix getOperatorType

* File name method refactor

* Refactor appendNewCondition

* spec update

* Refactor methods

* Mixin Spec update

* Automation Mixins Test Specs

* Mixin Spec Rerun

* Automation validations mixin spec

* Automation helper test spec

* Send custom_attr key

* Fix spec fixtures

* fix: Changes for custom attribute type and lower case search

* fix: Specs

* fix: Specs

* fix: Ruby version change

* fix: Ruby version change

* Removes Lowercased values and fix label value in api payload

* Fix specs

* Fixed Query Spec

* Removed disabled labels if no attributes are present

* Code Climate Fixes

* fix: custom attribute with indifferent access

* fix: custom attribute with indifferent access

* Fix specs

* Minor label fix

* REtrigger circle ci build

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* fix: Custom attribute case insensitivity search

* Add missing reset action method to input

* Set team_input to single select instead of multiple

* fix: remove value case check for date,boolean and number data type

* fix: cognitive complexity

* fix: cognitive complexity

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: codeclimate

* fix: codeclimate

* fix: action cable events for label update

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* Fix margin bottom for attachment button

* Remove margin bottom to avoid conflict from macros

* Fix automation action query generator using the right key

* fix: not running message created event for activity message

* fix: not running message created event for activity message

* codeclimate fix

* codeclimate fix

* codeclimate fix

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/shared/mixins/specs/automationHelper.spec.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/helper/automationHelper.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-11-10 10:53:29 +05:30
Tejaswini Chile
7352b928da
feat: Add assign agent option in macro (#5821) 
Co-authored-by: fayazara <fayazara@gmail.com>
 2022-11-09 09:52:48 -08:00
Fayaz Ahmed
be516a5ea6
fix: Filename issue while editing a macro with attachment action (#5775) 2022-11-01 16:20:09 +05:30
Muhsin Keloth
92724576af
fix: Update conversation read status indicator logic (#5777) 2022-10-31 09:35:48 -07:00
Fayaz Ahmed
c3ec1d4f8a
feat: Add the ability for the agents to execute a macro (#5698) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-24 20:33:59 -07:00
DanielGannage
a3277b45af
feat: Update conversation attributes in realtime when they changed (#5542) 
Co-authored-by: daniel gannage <daniel@pxdel.com>
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
 2022-10-19 17:26:10 -07:00
Fayaz Ahmed
22d5703b92
feat: Macros listing and Editor (#5606) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-19 17:13:13 -07:00
Muhsin Keloth
b668723313
chore: Ability to change default account (#5393) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
 2022-10-05 17:31:12 -07:00
Nithin David Thomas
705d06ac3c
fix: Avoid editor formatting issues when a canned response is edited (#5533) 2022-09-30 15:03:33 -07:00
Pranav Raj S
cc4ef14faa
chore: Fix link generation logic in help-center (#5470) 2022-09-20 18:23:28 -07:00
Pranav Raj S
1761100c77
chore: Remove static URLs from the documentation (#5461) 2022-09-19 21:52:01 -07:00
Muhsin Keloth
a788e7ac7a
feat: Create portal UI improvements (#5261) 2022-08-18 17:11:19 +05:30
Muhsin Keloth
16ad263a3a
feat: Add the ability add new portal (#5219) 2022-08-10 09:27:52 +05:30
Pranav Raj S
27a9806817
chore: Add support for conversation_id in SSO params (#5228) 2022-08-09 00:13:06 +05:30
Pranav Raj S
124390a019
chore: Cleanup update banner with localstorage updates (#5209) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
 2022-08-05 13:46:12 +05:30
David Kubeš
a18c0a97f3
chore: Replace packages with native functions (#5140) 2022-08-03 17:08:21 +05:30
Pranav Raj S
e0cebfaa1a
chore: Allow super admin to suspend an account (#5174) 2022-08-03 11:40:03 +05:30
Pranav Raj S
2c372fe315
feat: Improve email rendering, introduce a new layout for emails (#5039) 
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
 2022-08-01 10:53:50 +05:30
Muhsin Keloth
bd7a56061e
feat: Create category component (#5103) 2022-07-26 12:15:01 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services (#4242) 
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
 2022-07-08 18:20:07 +05:30
Sojan Jose
a9e84ec182
chore: Update translations from Crowdin (#4772) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-08 18:07:45 +05:30
Tejaswini Chile
772d92a4d3
fix: Facebook reauthorization mailer (#4695) 2022-06-07 17:50:51 +05:30
Pranav Raj S
52fad886b8
feat: Add business hours in downloadable reports (#4674) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
 2022-05-27 09:26:59 +05:30
Pranav Raj S
20565d09c0
fix: Update report method to fix issues with special characters (#4697) 2022-05-18 12:15:30 +05:30
Pranav Raj S
47f04ee3fe
chore: Add an option to download CSAT Reports (#4694) 2022-05-17 21:01:45 +05:30
Pranav Raj S
9cec091716
chore: Remove unused method scriptGenerator (#4671) 2022-05-11 12:05:42 +05:30
Tejaswini Chile
9ed1f5d96b
Fix: Make version changeable from the environment vars (#4654) 2022-05-10 19:20:55 +05:30
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load (#4537) 
* feat: Add reports about live agent load
 2022-04-25 07:34:41 -07:00
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480) 
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-24 12:02:40 +05:30
Fayaz Ahmed
2b2252b66e
feat: Add a read indicator for web-widget channel (#4224) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-20 16:03:12 +05:30
Muhsin Keloth
26f23a6e21
feat: Custom fields in pre-chat form (#4189) 2022-04-19 12:47:29 +05:30
Pranav Raj S
0319b78eac
fix: Allow users to login even if they have access to more than 15 accounts (#4475) 2022-04-14 20:54:26 +05:30
Pranav Raj S
bc7bcc20b8
Revert "feat: Adds support for draft in conversation reply box (#4205)" (#4425) 
This reverts commit 5ea0436051.
 2022-04-08 15:52:39 +05:30
Nithin David Thomas
5ea0436051
feat: Adds support for draft in conversation reply box (#4205) 
* Add draft support

* Fixes issue with draft loading

* Adds draft for private notes

* Use localstorage helper

* .remove instead of .clear

* Remove timestamp

* clearLocalStorageOnLogout

* Fix draft save on refresh

* Remove usage of delete operator

* Adds autosave for draft messages

* Remove setinterval and add debounce

* Removes draft redundancy check

* Adds test cases for debouncer

* Update app/javascript/shared/helpers/specs/TimeHelpers.spec.js

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>

* Update app/javascript/shared/helpers/specs/TimeHelpers.spec.js

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>

* Review fixes

* Fixes issue with debouncer

* FIxes debouncer issue

* Fixes issue with draft empty message

* Removes empty keys from local storage drafts

* Fixes error with empty draft

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
 2022-04-07 22:16:45 +05:30
Tejaswini Chile
2595e774e5
fix: Update validations in automation edit actions (#4370) 
Co-authored-by: fayazara <fayazara@gmail.com>
 2022-04-05 15:22:56 +05:30
Muhsin Keloth
ccf52a620b
feat: Update notifications and unread count in real time (#4261) 2022-03-28 20:01:23 +05:30
Muhsin Keloth
8c8c5a77c8
feat: Show banner message if Chatwoot update available (#3999) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2022-03-15 21:09:14 +05:30
Pranav Raj S
9583a2dbad
chore: Pass sso_account_id to select the account during SSO Login (#4103) 2022-03-03 20:49:51 +05:30
Fayaz Ahmed
375d943a48
fix: Avoid filter payload changing to null on load more conversations (#3926) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2022-02-07 22:14:21 +05:30
Muhsin Keloth
9f37a6e2ba
fix: Render valid urls only in custom attributes (#3921) 2022-02-07 13:04:27 +05:30
Muhsin Keloth
91b9168fae
feat: Add the ability to add new automation rule (#3459) 
* Add automation modal

* Fix the v-model for automations

* Actions and Condition dropdowns for automations

* Fix merge conflicts

* Handle event change and confirmation

* Appends new action

* Removes actions

* Automation api integration

* Api integration for creating automations

* Registers vuex module to the global store

* Automations table

* Updarted labels and actions

* Integrate automation api

* Fixes the mutation error - removed the data key wrapper

* Fixed the automation condition models to work with respective event types

* Remove temporary fixes added to the api request

* Displa timestamp and automation status values

* Added the clone buton

* Removed uncessary helper method

* Specs for automations

* Handle WIP code

* Remove the payload wrap

* Fix the action query payload

* Removed unnecessary files

* Disabled Automations routes

* Ability to delete automations

* Fix specs

* Fixed merge conflicts

Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2022-02-02 18:46:07 +05:30
Sivin Varghese
cd6c9a8fe9
enhancement: Custom views (#3838) 
* enhancement: Custom views

* Review fixes
 2022-01-27 08:26:12 +05:30
Fayaz Ahmed
6deb3764dc
Fix: Pagination bug with filters payload (#3747) 
* Removes the last operators value

* Moved removing the last operator to the payload generator

* Update app/javascript/dashboard/helper/filterQueryGenerator.js

This makes sure the last operator is never sent to the request

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>

* Fixed the test specs

* Fixed the intendation and added comments

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2022-01-17 20:35:53 +05:30
Sivin Varghese
4398734bdf
feat: Adds the ability to have custom view for conversations (#3666) 
* feat: Adds the ability to save custom filters and display folders on the sidebar

* Minor fixes

* Review fixes

* Review fixes

* i18n fixes

* Shows conversations when the user click on the folder sidebar item

* Spacing fixes

* Review fixes

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-01-17 09:18:54 +05:30
Pranav Raj S
2be71e73dc
feat: Add a view for mentions (#3505) 
- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
 2021-12-09 11:20:14 +05:30
Pranav Raj S
c792cfc0be
feat: Use Fluent SVG icons on the dashboard (#3482) 2021-11-30 21:03:18 -08:00
Fayaz Ahmed
c2333214af
feat: Add Advanced Conversation Filters (#3239) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
 2021-11-18 19:15:02 +05:30
Muhsin Keloth
a2764e5c1d
chore: Update deleteCustomAttribute method in SDK (#3334) 2021-11-15 14:56:35 +05:30
Sojan Jose
cebd34053b
chore: Use availability in dashboard presence toggle (#3212) 2021-10-15 00:30:48 +05:30
Fayaz Ahmed
1c6a539c0a
feat: Add Reports for teams (#3116) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-10-06 23:53:51 +05:30
Sojan Jose
bd7aeba484
chore: Provider API prototype (#3112) 
Enabling Support for Whatsapp via 360Dialog as a prototype for the provider APIs. 

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-10-05 23:35:06 +05:30
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact (#2984) 
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
 2021-09-23 12:52:49 +05:30
Sojan Jose
a14f4ede87
chore: Sidebar icons for new inboxes (#3016) 
- Sidebar icons for line and telegram inboxes
- Sentry fix for contact IP lookup job
 2021-09-15 18:12:56 +05:30
Sivin Varghese
26a3150fd8
feat: Adds the ability to edit and delete custom attributes (#2982) 
* feat: Adds the ability to edit and delete custom attributes

* Review fixes

* Minor fixes

* Adds specs

* Minor fixes

* Update settings.routes.js

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2021-09-13 03:26:18 -07:00
Pranav Raj S
4759730022
feat: Configure Chatwoot & Analytics for SaaS app (#2975) 
* feat: Add Chatwoot support inside Chatwoot SaaS
* Fix identity issues with Chatwoot
 2021-09-07 23:11:01 +05:30
Muhsin Keloth
14b51e108a
feat: Add Integration hooks UI (#2301) 2021-06-06 16:59:05 +05:30
Pranav Raj S
25ba852b68
chore: Adjust Chatwoot Config to deploy frontend as a separate app (#2347) 2021-05-28 19:21:16 +05:30