Commit Graph

58 Commits

Author SHA1 Message Date
Sivin Varghese
3ea5f258a4
fix: Use page_title with fallback to name for portal display titles (#13719) 2026-03-05 14:20:31 +05:30
TheDanniCraft
885b041a83
fix: Update help center sitemap XML structure (#13357)
# Pull Request Template

## Description
The Help Center sitemap endpoint (`/hc/:portal_slug/sitemap.xml`)
previously rendered a `<sitemapindex>` element while embedding article
URLs directly, which does not align with the sitemap specification.

This change fixes the structure by:
- Replacing `<sitemapindex>` with `<urlset>`
- Adding the required sitemap XML namespace
- Rendering each published article as a `<url>` entry with `<loc>` and
`<lastmod>`

This ensures the endpoint outputs a valid, self-contained sitemap
document.

Fixes #13334

## Type of change

Please delete options that are not relevant.

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?
- Updated the existing `portals_controller_spec.rb`
- Adjusted assertions to validate a `<urlset>` root element and the
sitemap XML namespace
- Verified that the sitemap returns only published article URLs
- Ran the updated RSpec controller specs locally


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2026-01-26 18:08:20 -08:00
Sivin Varghese
a4d2cb18f9
feat: Add INSTALLATION_NAME to global config (#12376)
# Pull Request Template

## Description

This PR fixes an issue where the widget and survey page did not show the
correct installation name in the “Powered by” label, and also updates
the Help Center to use the installation name.

Fixes
[CW-5580](https://linear.app/chatwoot/issue/CW-5580/widget-footer-shows-powered-by-chatwoot-after-45x-when-installation),
https://github.com/chatwoot/chatwoot/issues/12375#event-19521953660

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots

**Survey**
<img width="969" height="364" alt="image"
src="https://github.com/user-attachments/assets/094291cb-35dd-4654-ab12-97174c20be55"
/>

**Widget**
<img width="426" height="668" alt="image"
src="https://github.com/user-attachments/assets/7593bfbc-436f-4cc2-9be5-150178bafe30"
/>

**HC**
<img width="432" height="717" alt="image"
src="https://github.com/user-attachments/assets/106cfc25-409e-4e68-bddd-53b2d3e79400"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-09-09 12:13:35 +05:30
Sojan Jose
9145658597
chore: Refactor UTM params to stay compliant with standards (#12312)
We were using UTM params on various branding urls which weren't
compliant to standard utm params and hence were ignored by analytics
tooling. this PR ensures that the params stays compliant with defined
standard

ref: https://en.wikipedia.org/wiki/UTM_parameters

## Changes 

- updated utm tags on widget and survey urls
- added utm on helpcenter branding

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-29 11:46:52 -07:00
Pranav
3e993ead0f
feat: OG Image in Chatwoot Help Center (#11826)
_Note: This is only available for Cloud version of Chatwoot._



![image](https://github.com/user-attachments/assets/b7d61035-8682-4dbd-9460-4f8546ca6a98)
2025-07-03 12:41:12 -07:00
Sivin Varghese
6baca40597
chore: Display divider only when multiple portals are available (#11709) 2025-06-12 17:01:41 +05:30
Sivin Varghese
bf3b1676dd
fix: Broken header in public Help Center portal (#11704)
Fixes https://linear.app/chatwoot/issue/CW-4473/broken-header-in-help-center-portal
2025-06-11 15:07:24 -04:00
Sivin Varghese
3e73c1b4bc
feat: Add RTL support in public help center (#11692)
# Pull Request Template

## Description

This PR adds RTL support in public help center.

Fixes
https://linear.app/chatwoot/issue/CW-4459/support-for-rtl-in-public-help-center

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/d48a26ec80e04545addca825882b4d79?sid=aa7a6b37-33bc-4f63-b1cc-54b27a7733cf

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-06-09 15:23:04 -04:00
Pranav
bf5e4a92dd
chore: Limit the number of articles retrieved by widget (#11095)
The UI displays only six articles, and this update introduces a per_page
parameter to control the number of articles returned per API call. The
value is capped between 1 and 100, with a default fallback if a lower
number is set.

This change is necessary due to high website traffic, where excessive
payloads are returned without adding value.

**Changes:** 
- Add index to status, account_id, portal_id, views.
- Add per_page param in the API.
- Update the code in the frontend to fetch only 6
2025-03-15 14:10:12 -07:00
Shivam Mishra
42f6621afb
feat: Vite + vue 3 💚 (#10047)
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-02 00:36:30 -07:00
Pranav
d79d9e8b46
fix: Include uncategorized articles in the all article section to allow edit/delete (#10153)
Fixes https://github.com/chatwoot/chatwoot/issues/9935
Fixes https://github.com/chatwoot/chatwoot/issues/8213

The articles were grouped by category, with locale being a derived
attribute from the category. If a category was deleted, the article
wouldn't appear on the dashboard. However, due to a bug, it would show
up in the uncategorized section on the public portal, leaving agents
unable to edit or update the article.

To address this issue, I've added a locale attribute directly to the
article. This attribute is automatically set from the category or the
portal's default locale if not supplied. The API parameters now use this
attribute to filter articles. As a result, the dashboard will display
articles even if they're not associated with a category, improving the
overall workflow.

**Main updates:** 
- Add locale attribute to the Article model. Add db migration to back
fill the data based on the above logic.
- Add a new scope search_by_locale and use it instead of
search_by_category_locale.
- Update the ERB template to include the locale filter.
- Move from `joins` to `left_outer_joins` to include the articles with
no categories.

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2024-09-23 23:39:03 -07:00
Shivam Mishra
78f94511ff
feat: add sitemap for help center (#9280)
* feat: start sitemap

* feat: add base url and last mod to sitemap

* fix: typo

* test: sitemap generation

* test: add draft articles

* fix: escape dots in regex matching

* feat: perpend protocol to the url

* feat: use ChatwootApp.help_center_root

* feat: don't parse the URL

* fix: function declaration
2024-04-26 21:36:39 +05:30
Shivam Mishra
bd97226c95
fix: Locale not correct in root url when accessing help center with custom domain (#9110)
- Ensuring that SwitchLocale concern handles the case of custom domain for portals and set locale according to that

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-03-19 18:48:59 +05:30
Sivin Varghese
381423b1ae
fix: Removed author section from public help center (#8767)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-01-25 17:17:16 +05:30
Nithin David Thomas
c29a9ad062
feat: Updates branding logo and name in public portal footer (#8745)
- Use white-label settings for Chatwoot Help Center

Co-authored-by: Sojan <sojan@pepalo.com>
2024-01-19 13:37:24 +04:00
Sivin Varghese
15f50635e7
fix: undefined method `available_name' for nil:NilClass (#8563) 2023-12-15 09:41:35 +05:30
Sivin Varghese
fd1813949a
fix: Undefined method `name' for nil:NilClass (#8562) 2023-12-15 09:03:16 +05:30
Sivin Varghese
ad8ba299c9
feat: Author sections in category block and category list (#8414)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-27 15:13:38 +05:30
Sivin Varghese
2d1f70eb79
feat: Update public portal colors with new design (#8230) 2023-11-23 08:16:52 +05:30
Sivin Varghese
cb1e25a487
feat: Change the highlight in article page on scrolling (#8330) 2023-11-15 13:51:46 +05:30
Nithin David Thomas
1948bef9ac
fix: Fix line break issue with link in portal header (#8323)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-11-08 20:38:38 -08:00
Sivin Varghese
5486f39f7e
feat: Update uncategorized block design (#8324) 2023-11-09 08:47:38 +05:30
Sivin Varghese
f018b0013c
feat: Updated the design of the article page (#8166)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:05:13 -08:00
Sivin Varghese
950f085e80
feat: Updated the design of the category page (#8165)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:03:16 -08:00
Sivin Varghese
268e26625b
feat: Adds the ability to see the popular articles (#8152)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:01:07 -08:00
Sivin Varghese
7041d86e4d
feat: Updated home page design (#8106)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 17:59:03 -08:00
Sivin Varghese
78398ee800
feat: Updated public portal header design (#8089)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-08 17:56:59 -08:00
Nithin David Thomas
3b84b0fc47
feat: Creates 404 page for public portal [CW-2727] (#8293)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-11-04 04:59:44 +05:30
Nithin David Thomas
b71a580573
feat: Adds dark theme support for public portal [CW-2525] (#7979)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-10-04 11:56:00 +05:30
Sojan Jose
e9950afb1a
refactor: Optimise article query in chat widget (#7919)
- optimise article query in chatwidget
2023-09-14 17:19:42 -07:00
Nithin David Thomas
a8009c7b39
fix: Allow Iframes requests on portal controller (#7858) 2023-09-06 14:25:03 +05:30
Pranav Raj S
a6a0e78bbe
feat: Sort articles based on views (#7599) 2023-07-24 20:27:43 -07:00
Pranav Raj S
fa7bbdb0b3
feat: Add support for plain design help center layout (#7598) 2023-07-25 05:13:52 +05:30
Karthick Venkatesan
91e2da5e74
fix: Uncategorized article display error - HelpCenter-> Portal -> Uncategorised Article (#7504)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-12 16:34:16 -07:00
amplitudes
91d1d44aa9
fix: profile picture distortion (#7203)
By applying pr-1 on a container div instead of directly on the image (which distorts it), it creates the intended padding effect without any image distortion.
2023-05-29 15:00:14 +05:30
Pranav Raj S
a3547c5a1f
feat: Show Table of Contents in the article sidebar (#7085) 2023-05-15 18:43:16 -07:00
Pranav Raj S
ce3e38df0f
chore: Update the design of the help center portal (#6775) 2023-05-08 15:31:38 -07:00
Pranav Raj S
683f259771
fix: Fix rendering issues in Help Center (#7042) 2023-05-08 12:23:26 -07:00
Sojan Jose
022383d942
chore: Upgrade to Rails 7 (#6719)
fixes: #6736
2023-05-06 10:44:52 +05:30
Tejaswini Chile
847d7ea082
feat: Add support to uncategorized articles (#6912) 2023-05-02 15:35:26 +05:30
Tejaswini Chile
24f8befdf2
Fix: Add articles order in category show page (#6662) 2023-03-14 20:00:01 +05:30
Tejaswini Chile
8f4d4798c2
feat: Backend changes for article and categories ordering (#6655) 2023-03-13 17:39:07 +05:30
Pranav Raj S
e5090fcdc7
fix: Show only categories where published articles count > 0 (#6567) 2023-03-01 11:02:54 +05:30
Pranav Raj S
69a1c4527f
fix: Fix i18n issues with help center (#6559) 2023-02-27 17:45:57 -08:00
Fayaz Ahmed
4deff9ce77
Break words in phones - iPhones etc (#6287) 2023-01-23 11:36:11 +05:30
Shivam Mishra
50894fd591
fix: Add padding for an empty state (#6190) 2023-01-06 13:44:30 -08:00
Nithin David Thomas
1fb1be3ddc
feat: Add search functionality for public portal (#5683)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-19 17:09:32 -07:00
Fayaz Ahmed
6bc34db932
fix: Make links more accessible on helpcenter public views (#5681)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-19 13:07:44 -07:00
Geophilus Durairaj
bd445216e9
fix: DEPRECATION WARNING: Rendering actions with '.' in the name is deprecated (#5560)
fixes the warning: Rendering actions with '.' in the name is deprecated
2022-10-05 17:24:34 -07:00
Pranav Raj S
cc4ef14faa
chore: Fix link generation logic in help-center (#5470) 2022-09-20 18:23:28 -07:00