Muhsin Keloth
64138ef220
chore: Rescue Slack::Web::Api::Errors::NotInChannel error ( #8670 )
...
The primary cause of this issue is when Chatwoot sends a message to a channel that has either been deleted or is unauthorized. So, we will prompt reauthorization when this error occurs.
Fixes https://linear.app/chatwoot/issue/CW-2930/slackwebapierrorsnotinchannel-not-in-channel
2024-01-09 14:30:17 -08:00
Muhsin Keloth
6c8dacfa0d
feat: Facebook delivery reports ( #8136 )
2023-11-20 12:22:45 +05:30
Muhsin Keloth
5f503b1a57
feat: Change slack bot and activity message appearance ( #8349 )
2023-11-16 12:59:52 +05:30
Pranav Raj S
653e0335c0
fix: Handle PermissionDeniedError for Dialogflow processor ( #8252 )
2023-10-30 13:24:03 -07:00
Muhsin Keloth
7438f3b157
fix: Rescue slack ChannelNotFound error ( #8196 )
2023-10-25 13:53:30 +05:30
Shivam Mishra
62d8ec7edb
feat: support reply to for incoming messages on facebook ( #8076 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-13 16:33:50 +05:30
Muhsin Keloth
26e8877cd9
feat: Support link unfurling for all the channels within the same connected channel account. ( #8033 )
2023-10-08 17:55:03 +05:30
Muhsin Keloth
24fe3805d8
feat: Slack link unfurling ( #7940 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-29 19:35:56 +05:30
Muhsin Keloth
cbbe939662
fix: Set avatar for users(agent/contact) in slack channels ( #7960 )
2023-09-26 09:38:14 +05:30
Muhsin Keloth
0dd5104acb
chore: Move slack message concern to the helper ( #7912 )
2023-09-19 11:09:23 +05:30
Muhsin Keloth
4fa299ff15
chore: Disable archived channels from the slack integration ( #7904 )
2023-09-12 22:21:50 +05:30
Muhsin Keloth
ce4cfee8bd
fix: Attachment sent from slack doesn't reach to chatwoot ( #7852 )
2023-09-05 17:23:58 +05:30
Pranav Raj S
3dd3b7b3aa
fix: Rescue InvalidAuth and mark integration as inactive ( #7797 )
2023-08-24 17:02:24 +05:30
Sojan Jose
178bc80b25
fix: Update email alerts for Slack integration ( #7739 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-08-17 11:46:37 -07:00
Muhsin Keloth
cfe86d9c06
fix: Create new slack thread if the thread identifier changes ( #7702 )
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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2023-08-11 14:19:49 +05:30
Shivam Mishra
84240e197a
fix: Summary prompt test ( #7709 )
2023-08-11 13:42:27 +05:30
Pranav Raj S
04287a0924
fix: Rename channel_list to channels to avoid "no implicit conversion of nil" exception ( #7700 )
2023-08-09 16:11:51 -07:00
Muhsin Keloth
c1c3a62412
fix: Improve reply prompt ( #7588 )
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Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-08-09 10:25:37 +05:30
Sojan Jose
4c75bb68f4
chore: Fix OpenAI sentry errors ( #7687 )
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- add check for nil condition
- add logs for openAI
2023-08-07 14:08:26 -07:00
Pranav Raj S
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel ( #7637 )
2023-07-28 14:50:30 -07:00
Shivam Mishra
39f14bebbd
fix: undefined method first for nil:NilClass ( #7567 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-07-25 13:00:21 +03:00
Muhsin Keloth
91c1061214
feat: Add more AI options ( #7502 )
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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-16 12:25:16 -07:00
Muhsin Keloth
19ff738211
feat: Add more options for AI reply suggestions ( #7493 )
2023-07-13 10:26:25 +05:30
Shivam Mishra
a940f4c1d2
feat: Allow label suggestions with OpenAI APIs ( #7428 )
2023-07-10 14:40:54 +05:30
steffenhaak
132cf802d5
fix: Open AI Integration should respond in conversation language ( #7092 )
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Appended "Reply in the user's language." to obtain the answer in the user's language.
Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts
Co-authored-by: Sojan <sojan@pepalo.com>
2023-05-18 18:50:48 +05:30
Muhsin Keloth
86384bf876
feat: Reply suggestion and summary generation using OpenAI ( #7029 )
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Add `reply_suggestions` and `summary_generation` options for OpenAI integration
Fixes: https://linear.app/chatwoot/issue/CW-1595/frontend-for-generating-conversation-summary
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-05-10 17:50:37 +05:30
Sojan Jose
022383d942
chore: Upgrade to Rails 7 ( #6719 )
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fixes : #6736
2023-05-06 10:44:52 +05:30
Sojan Jose
02c467b6db
chore: GPT Reply suggestion & summarize endpoints ( #7011 )
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Adds additional endpoints for OpenAI integration which will allow
- Reply Suggestions
- Summarization
ref: #6436
fixes: https://linear.app/chatwoot/issue/CW-1596/backend-for-generating-conversation-summary
2023-04-28 19:57:25 +05:30
Muhsin Keloth
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration ( #6957 )
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ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration
---------
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-24 23:52:23 +05:30
Tejaswini Chile
6a0ca35de4
Feat: detect language of the message content ( #6660 )
2023-04-04 08:57:27 +05:30
Tejaswini Chile
44f73e044a
slack with template message link ( #6811 )
2023-04-03 11:32:37 +05:30
Pranav Raj S
ebc144683a
chore: Update conversation thread rendering in Slack ( #6812 )
2023-04-02 22:26:08 -07:00
Tejaswini Chile
21da03fe5b
Fix: Consider bot message on slack integration ( #6793 )
2023-03-31 18:56:51 +05:30
Tejaswini Chile
d8604107aa
fix: Add link to conversation in slack message ( #6768 )
2023-03-30 13:03:19 +05:30
Tejaswini Chile
fdb067a352
fix: mentions are not rendered properly in slack ( #6762 )
2023-03-28 13:40:16 +05:30
Tejaswini Chile
c9b63ae8eb
fix: hook exception for empty hook ( #6646 )
2023-03-10 16:40:15 +05:30
Tejaswini Chile
f2684545d9
fix: Handle dialogflow hook without setting and credentials ( #6638 )
2023-03-09 20:11:08 +05:30
Tejaswini Chile
60fee519bd
Exception tracker with account ( #6603 )
2023-03-03 12:14:44 +05:30
Tejaswini Chile
a4fc0eef4b
fix: Exception tracking for dialogflow bot service ( #6593 )
2023-03-02 21:33:07 +05:30
Shivam Mishra
06ffaa90fc
fix: bots included in time to response metrics ( #6409 )
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* feat: ignore bots in avg_first_response_time
* feat: ignore bots in avg_first_response count
* feat: add bot handoff event
* feat: add handoff event listener and reporting event
* fix: ignore agent bot in first response
* refactor: calculate first_response with last handoff
* refactor: method defn order
* test: new reporting events
* feat: Revert "feat: ignore bots in avg_first_response count"
This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.
* feat: Revert "feat: ignore bots in avg_first_response_time"
This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.
* fix: business hour calculation for first_reply
* fix: event_start_time for first_response
* feat: add migration to recompute first_responses
* refactor: separate mute helpers for conversation
* refactor: rename migration
* refactor: migration script
* fix: migration typo
* fix: typo in query
* feat: update schema.rb
* Revert "feat: update schema.rb"
This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.
* feat: update schema
* refactor: update events as a batch job
* fix: ignore the event if value is negative
* feat: don't create a new hand-off if it's already present
* refactor: break the action into smaller chunks
* refactor: update reporting listener spec
Handle the case to ensure extra bot handoffs are not created for a give conversation
* fix: import error
---------
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2023-02-25 09:48:48 +05:30
Pranav Raj S
80784e3cab
feat: Add Google Translate API Integration ( #6454 )
2023-02-15 20:50:45 -08:00
Pranav Raj S
d672aa357b
chore: Add subject to the slack message ( #6404 )
2023-02-06 12:42:06 -08:00
Pranav Raj S
cbfbe6dbad
feat: Add backend APIs for Dyte integration ( #6197 )
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- The backend changes required for Dyte Integration.
2023-01-09 12:37:18 +05:30
Pranav Raj S
38587b3aa1
fix: Update Slack integration to fix message delivery issues ( #6093 )
2022-12-17 16:41:11 -08:00
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result ( #5358 )
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* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30
Yemin Sajid
7f48cffeb3
feat: Support case insensitive tags for Slack note prefix ( #5123 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-07-28 09:57:39 +05:30
Sojan Jose
4187428729
chore: Update dependencies to the latest versions ( #5033 )
2022-07-15 09:51:59 +07:00
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API ( #4913 )
2022-06-23 19:17:46 +05:30
Tejaswini Chile
f64cf85ab2
Fix: sentry issue for slack incoming files check ( #4656 )
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Interpreter error for nil. any? added nil. present?
Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/
2022-05-09 23:54:45 +05:30
Tejaswini Chile
0eeab8c56c
Fix: slack repeated callback event message for attached files ( #4610 )
2022-05-09 19:18:30 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking ( #4638 )
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- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker
fixes : #4375
2022-05-09 14:23:19 +05:30
Sojan Jose
c9a8796a36
chore: Sentry Issue fixes ( #4618 )
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Address the following sentry issues
fixes : #4616 , #4617
2022-05-05 00:31:11 +05:30
Tejaswini Chile
cb38ec3267
chore: Allow Facebook channel to receive standby messages ( #4511 )
2022-04-28 01:14:03 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels ( #4507 )
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Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.
fixes : #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels ( #4314 )
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https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html
Fixes https://github.com/chatwoot/chatwoot/issues/4313
2022-03-28 18:14:30 +05:30
Pranav Raj S
8dcb4a5ed4
chore: Add resolve action in Dialogflow Integration ( #3900 )
2022-02-03 12:05:39 +05:30
Vishnu Narayanan
3a48e08fe0
feat: migrate facebook env vars to globalConfig ( #3369 )
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Migrate facebook env vars to globalConfig and make it editable from the super admin UI.
2021-11-25 00:55:26 +05:30
Tejaswini Chile
000c7603d6
feat/3247 Escape html tags from the slack messages ( #3306 )
2021-11-01 12:08:10 +05:30
Sojan Jose
e669f6766f
chore: Fix Dialogflow issue ( #3210 )
2021-10-14 13:17:09 +05:30
Tejaswini Chile
b1b0268705
feat: Support sending and receiving attachments in Slack Integration ( #3022 )
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- Process incoming slack attachments
- Send attachments from chatwoot to slack
2021-09-18 00:49:01 +05:30
Sojan Jose
a14f4ede87
chore: Sidebar icons for new inboxes ( #3016 )
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- Sidebar icons for line and telegram inboxes
- Sentry fix for contact IP lookup job
2021-09-15 18:12:56 +05:30
Sojan Jose
328edd24de
chore: Move Facebook event processing to worker ( #2988 )
2021-09-13 18:05:14 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels ( #2749 )
2021-08-23 22:00:47 +05:30
Sojan Jose
ab54d9c629
chore: Upgrade rails and ruby versions ( #2400 )
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ruby version: 3.0.2
rails version: 6.1.4
2021-08-03 20:11:52 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending ( #2677 )
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fixes : #2649
2021-07-21 22:02:43 +05:30
Pranav Raj S
5726447e47
fix: Unescape Slack incoming messages ( #2604 )
2021-07-09 17:45:02 +05:30
Pranav Raj S
0d02142925
feat: Support messages along with the actions in Dialogflow response ( #2579 )
2021-07-07 10:04:48 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks ( #2250 )
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- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 ( #2155 )
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Muyi
da94e65d20
fixed slack channel builder so that the channel list can have more th… ( #1725 )
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fixed slack channel builder so that the channel list can have more than 100 elements
Co-authored-by: xinruiyang <xinruiyang@deepmap.ai>
2021-02-10 20:22:06 +05:30
Pranav Raj S
88c4b63eec
chore: Add slack external_source_id for outgoing messages ( #1503 )
2020-12-10 22:53:49 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs ( #1391 )
2020-11-16 19:41:52 +05:30
Pranav Raj S
2babfd6148
fix: Add a check for thread_ts ( #1389 )
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- If no thread timestamp is available, ignore the message
- Add specs to cover the case
2020-11-09 22:01:57 +05:30
Abhishek
ff96d43953
feat: notify on slack disconnect ( #1323 )
2020-10-28 00:22:57 +05:30
Hiroshi SHIBATA
9045b8d9ca
chore: Fixed typos ( #1369 )
2020-10-27 20:22:55 +05:30
Sojan Jose
afc062537c
chore: Fix integration hooks destroy method ( #1224 )
2020-09-12 23:09:55 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation ( #1204 )
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fixes : #895
fixes : #1118
fixes : #1075
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies ( #1173 )
2020-09-08 11:24:08 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook ( #1192 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Sojan Jose
5ac093fca2
chore: Fix nil class error at bot endpoint ( #1177 )
2020-08-30 12:36:21 +05:30
Sojan Jose
85ae6d92b9
feat: Enable Slack Integration in all channels ( #1175 )
2020-08-29 01:39:41 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel ( #1052 )
2020-07-21 12:15:24 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic ( #740 )
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Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements ( #979 )
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- Fix slack scopes
- Docs for authentication
Fixes : #704 , #973
2020-06-25 23:35:16 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies ( #974 )
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Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Subin T P
ed1c871633
Feature: Slack integration ( #783 )
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- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
722f540b03
[Feature] Email collect message hooks ( #331 )
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- Add email collect hook on creating conversation
- Merge contact if it already exist
2020-01-09 13:06:40 +05:30
Sony Mathew
da9ac8b26d
🔥 Docker and environment variables cleanup ( #270 )
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* Added dotenv-rails gem to manage environment variables
* Added dotenv-rails gem to manage environment variables
* Removed figaro which was used earlier for this purpose
* Standardized variable names
* Changed all env variables to be upper case. This included changes in files referencing env variables.
* Added example env file with all variables set to empty value
* Removed the earlier setup of copying application.yml and database.yml and the scripts and documentation associated to this
* Docker setup
* Added docker file for building the docker images
* Added entrypoint.sh script which is referenced inside the Docker image
* Cloned the Procfile for development using docker which has slight change compared to regular procfile
* Added the docker-compose.yml which has 3 service's configuration, postgres, redis and chatwoot server and a mounted volume for postgres
* Added docker related info to documentation
* Added the docker setup info in the documentation
* Added info for using`rbenv` instead of rvm for managing ruby versions
* Updated the documentation for environment variables to have one about `dotenv-rails` gem and removed the documentation about the old copy paste method used by figaro
* Changing the postgres database, username and password as environment variables
* Removed database.yml from gitignore
* Made the postgres databse, username and password as environemnt variables
* Added this in documentation
* Added a quick setup page
* Added quick setup page
* Removed the docs from README and added link to the docs in website
* Removed the figaro related things from circle.ci config
* Adding external volume for redis in docker compose
* Added instructions for adding the redis volume in docs
2019-11-24 01:27:39 +05:30
Sojan Jose
c21c839dca
Contact model changes ( #184 )
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* move source id from contacts
* Fix contactInbox model name
* rubocop fix
* Fix rspec
2019-10-27 13:14:36 +05:30
Aleksandr
a7787e0f23
issue #151 : add rubocop to ci ( #168 )
2019-10-21 11:18:47 +05:30
Sojan Jose
ba8f055802
Change sender_id to contact_id in conversations ( #167 )
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* change sender_id to contact_id in conversations
* Fix failing tests
* Fix seeds
* fix specs
* Fix issues in facebook messenger
2019-10-21 00:40:18 +05:30
Sojan Jose
2099dc01a6
Routine weeding of the codebase ( #163 )
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* Routine weeding of the codebase
* fix the spec
2019-10-20 16:19:12 +05:30
Pranav Raj S
94c6d6db6f
🚨 Fix Rubocop lint errors
2019-10-20 14:17:26 +05:30
Akshay Birajdar
a1452d7d89
Sprinkle frozen string literal & Indentation Fix ( #150 )
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* Avoid extra string alocation as join will always return string
* Fix indentation
* Sprinkle frozen string literal true
2019-10-16 12:22:30 +05:30
Pranav Raj Sreepuram
beda21b84c
Remove source_id as primary key for contact
2019-08-31 11:53:03 +05:30
Pranav Raj Sreepuram
2a34255e0b
Initial Commit
...
Co-authored-by: Subin <subinthattaparambil@gmail.com>
Co-authored-by: Manoj <manojmj92@gmail.com>
Co-authored-by: Nithin <webofnithin@gmail.com>
2019-08-14 15:18:44 +05:30
