Commit Graph

411 Commits

Author SHA1 Message Date
Sojan Jose
7ab7bac6bf
chore: Enable the new Rubocop rules (#7122)
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
steffenhaak
132cf802d5
fix: Open AI Integration should respond in conversation language (#7092)
Appended "Reply in the user's language." to obtain the answer in the user's language.
Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts


Co-authored-by: Sojan <sojan@pepalo.com>
2023-05-18 18:50:48 +05:30
Muhsin Keloth
86384bf876
feat: Reply suggestion and summary generation using OpenAI (#7029)
Add `reply_suggestions` and `summary_generation` options for OpenAI integration

Fixes: https://linear.app/chatwoot/issue/CW-1595/frontend-for-generating-conversation-summary

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-05-10 17:50:37 +05:30
Sojan Jose
022383d942
chore: Upgrade to Rails 7 (#6719)
fixes: #6736
2023-05-06 10:44:52 +05:30
Tejaswini Chile
b081fe08b8
feat: whatsapp duplicate message (#7004) 2023-05-03 15:18:20 +05:30
Sojan Jose
02c467b6db
chore: GPT Reply suggestion & summarize endpoints (#7011)
Adds additional endpoints for OpenAI integration which will allow
- Reply Suggestions
- Summarization

ref: #6436
fixes: https://linear.app/chatwoot/issue/CW-1596/backend-for-generating-conversation-summary
2023-04-28 19:57:25 +05:30
Shivam Mishra
cae1e30160
feat: Update demo data to include better messages (#6995) 2023-04-26 10:20:56 -07:00
Shivam Mishra
0bbb28c432
feat: sort conversation on priority (#6943)
* feat: update seed script to include prioritt

* feat: add sort_handler for conversations

* test: sort on priority order

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-04-25 09:47:47 +05:30
Muhsin Keloth
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration (#6957)
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-24 23:52:23 +05:30
Tejaswini Chile
6a0ca35de4
Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Tejaswini Chile
44f73e044a
slack with template message link (#6811) 2023-04-03 11:32:37 +05:30
Pranav Raj S
ebc144683a
chore: Update conversation thread rendering in Slack (#6812) 2023-04-02 22:26:08 -07:00
Tejaswini Chile
d1ac33e98c
feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Tejaswini Chile
21da03fe5b
Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Tejaswini Chile
7bd830ebfe
fix: Email based automation conditions filter (#6786) 2023-03-30 22:34:18 +05:30
Tejaswini Chile
d8604107aa
fix: Add link to conversation in slack message (#6768) 2023-03-30 13:03:19 +05:30
Tejaswini Chile
fdb067a352
fix: mentions are not rendered properly in slack (#6762) 2023-03-28 13:40:16 +05:30
Shivam Mishra
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710)
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
2023-03-27 12:16:25 +05:30
Sojan Jose
de8c26dce8
chore: Additional indexes and fixes (#6675)
- Fix breakage related to the look-up job in Heroku deploys 
- Add additional db indexes for performance optimisations
2023-03-15 19:52:02 +05:30
Pranav Raj S
eb7070d946
feat(poc): Disable widget based on country (#6658) 2023-03-14 09:09:57 -07:00
Sojan Jose
abe57873db
chore: Disable throwing Webhook exceptions to Sentry (#6663)
- There is little value in throwing the third-party webhook-related exceptions to sentry. Let's rather write it to logs instead.
2023-03-14 17:40:40 +05:30
Tejaswini Chile
c9b63ae8eb
fix: hook exception for empty hook (#6646) 2023-03-10 16:40:15 +05:30
Tejaswini Chile
f2684545d9
fix: Handle dialogflow hook without setting and credentials (#6638) 2023-03-09 20:11:08 +05:30
Tejaswini Chile
60fee519bd
Exception tracker with account (#6603) 2023-03-03 12:14:44 +05:30
Tejaswini Chile
a4fc0eef4b
fix: Exception tracking for dialogflow bot service (#6593) 2023-03-02 21:33:07 +05:30
Tejaswini Chile
b76fda53a2
fix: Email subject automation issue (#6533) 2023-02-27 18:33:11 +05:30
Shivam Mishra
06ffaa90fc
fix: bots included in time to response metrics (#6409)
* feat: ignore bots in avg_first_response_time

* feat: ignore bots in avg_first_response count

* feat: add bot handoff event

* feat: add handoff event listener and reporting event

* fix: ignore agent bot in first response

* refactor: calculate first_response with last handoff

* refactor: method defn order

* test: new reporting events

* feat: Revert "feat: ignore bots in avg_first_response count"

This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.

* feat: Revert "feat: ignore bots in avg_first_response_time"

This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.

* fix: business hour calculation for first_reply

* fix: event_start_time for first_response

* feat: add migration to recompute first_responses

* refactor: separate mute helpers for conversation

* refactor: rename migration

* refactor: migration script

* fix: migration typo

* fix: typo in query

* feat: update schema.rb

* Revert "feat: update schema.rb"

This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.

* feat: update schema

* refactor: update events as a batch job

* fix: ignore the event if value is negative

* feat: don't create a new hand-off if it's already present

* refactor: break the action into smaller chunks

* refactor: update reporting listener spec

Handle the case to ensure extra bot handoffs are not created for a give conversation

* fix: import error

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2023-02-25 09:48:48 +05:30
Pranav Raj S
80784e3cab
feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Sojan Jose
5cbfcfbfa0
chore: Limit conversation resolution Job (#6433)
We will be adding a limit to the resolution job so that it is performed at a spaced interval. This will ensure there won't be a sudden spike in resource usage

fixes: chatwoot/product#707
2023-02-13 14:00:52 +05:30
Pranav Raj S
d672aa357b
chore: Add subject to the slack message (#6404) 2023-02-06 12:42:06 -08:00
Sojan Jose
6b839a0442
feat: Ability for super admin to impersonate a user (#6382) 2023-02-06 11:00:08 -08:00
Sojan Jose
38aee8d9ea
chore: Switch to web-push gem (#6390)
- The previous gem, `webpush` was last updated a while ago. Also, with the recent ruby upgrade, we needed a fix for zaru/webpush#106. Hence switching to the `web-push` gem where the issues are fixed.
2023-02-03 18:55:22 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel (#6227)
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-17 02:39:05 +05:30
Pranav Raj S
cbfbe6dbad
feat: Add backend APIs for Dyte integration (#6197)
- The backend changes required for Dyte Integration.
2023-01-09 12:37:18 +05:30
Tejaswini Chile
5541d9e00b
Fix: automation email improvement (#6061) 2022-12-19 13:21:33 +05:30
Pranav Raj S
38587b3aa1
fix: Update Slack integration to fix message delivery issues (#6093) 2022-12-17 16:41:11 -08:00
Sojan Jose
e2059cfc5b
fix: SocketError: getaddrinfo: for imap channels (#5824)
fixes: #5431
2022-11-08 20:23:46 -08:00
Sojan Jose
8b659de73d
chore: Use connection_pool for redis (#5790)
fixes: #3199
2022-11-02 17:31:20 -07:00
Sojan Jose
6cfd594d85
fix: flaky test whatsapp_cloud_service_spec.rb:17 (#5786)
Fix flaky test: flaky /spec/services/whatsapp/providers/whatsapp_cloud_service_spec.rb:17

example build: https://app.circleci.com/pipelines/github/chatwoot/chatwoot/48955/workflows/a2959d25-19ea-4812-ba15-5aac69c43265/jobs/49523

Cause: factory bot can create phone numbers of length 15 digits, which is valid e164, while our regex only handled up to 14 digits
2022-11-01 19:51:42 -07:00
Nusret Ozates
10d86fbb35
chore: Ability to Remove password info from sentinel config (#4550)
Introduce the REDIS_SENTINEL_PASSWORD environment variable to customize the behaviour of sentinel passwords. 

Co-authored-by: EXT02D22861 <nusret.ozates@consultant.turkcell.com.tr>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-10-19 17:25:16 -07:00
Pranav Raj S
38776906ab
chore: Generate webhook-verify-token automatically (#5593)
- Autogenerate webhook verification token in the WhatsAppCloud channel.

Co-authored-by: Sojan <sojan@pepalo.com>
2022-10-11 17:32:31 -07:00
OMAR.A
1819041f5a
fix: "wa_source_id" function return value (#5451)
- Fix contact inbox builder returning invalid WhatsApp source id
- Add specs to cover source id validations

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-09-29 10:34:55 -07:00
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358)
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30
Sojan Jose
7f3f6f7129
fix: Account seeder error on staging (#5371)
- Fix for Account seeding error on staging environments
2022-09-01 21:23:57 +05:30
Sojan Jose
c8d01a84ce
feat: Ability to seed Demo Accounts (#5352)
Introduces the ability to seed sample data into accounts in development and staging.

fixes: #3429
2022-09-01 00:31:43 +05:30
Tejaswini Chile
747ce9c80f
fix: Update automation to use case-insensitive filter (#5302) 2022-08-22 10:16:50 +05:30
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI (#5164)
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
2022-08-16 16:58:23 +05:30
Sojan Jose
8e75b3fc2a
chore: Remove stale contact presence records (#5205)
fixes: chatwoot/product#493
2022-08-05 12:51:39 +02:00
Sojan Jose
8db5a528ef
chore: Roundrobin should consider auto-offline false config (#5160)
Previously round-robin conversation assignment logic wasn't considering the case where the Agent who had auto-offline config set as false.

fixes: #4780
2022-08-01 15:32:34 +02:00
Yemin Sajid
7f48cffeb3
feat: Support case insensitive tags for Slack note prefix (#5123)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-07-28 09:57:39 +05:30
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Pranav Raj S
6b9f4d08ca
fix: Disable marking IMAP connection as invalid for Standard Errors (#4764) 2022-06-02 11:38:58 +05:30
Sojan Jose
5c161e0fef
chore: Split Inbox Settings Page Component (#4664)
Clean up the Inbox settings page component as the logic was growing complex.

- Moved subpages like collaborators and configuration to new components
- Moved Assignment settings to the collaborators tab
- Introduced a new inbox seeder to quickly preview setting pages of all inbox types when in development
2022-05-11 13:33:24 +05:30
Tejaswini Chile
f64cf85ab2
Fix: sentry issue for slack incoming files check (#4656)
Interpreter error for nil. any? added nil. present?

Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/
2022-05-09 23:54:45 +05:30
Tejaswini Chile
0eeab8c56c
Fix: slack repeated callback event message for attached files (#4610) 2022-05-09 19:18:30 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking (#4638)
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
2022-05-09 14:23:19 +05:30
Sojan Jose
8d2b719dc1
chore: Sentry issues (#4623)
Fixes various issues reported on sentry

- Twilio channel creation validation errors
- Room Channel error with nil class
- Webhook Uri exception
2022-05-06 14:50:55 +05:30
Sojan Jose
c9a8796a36
chore: Sentry Issue fixes (#4618)
Address the following sentry issues

fixes: #4616, #4617
2022-05-05 00:31:11 +05:30
Tejaswini Chile
cb38ec3267
chore: Allow Facebook channel to receive standby messages (#4511) 2022-04-28 01:14:03 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels (#4507)
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Vishnu Narayanan
80e5d6d7a0
feat: add chatwoot_edition variable for CE docker images (#4462)
* chore: add chatwoot_edition variable for CE docker images

* fix cw_edition variable

* chore: update comment

* feat: include cw_edition data in payload to hub

* refactor cw_edition to edition
2022-04-14 17:15:57 +05:30
Sojan Jose
9a8a0bd865
feat: Ability to customize the online presence duration (#4385) 2022-04-05 15:20:34 +05:30
Muhsin Keloth
24b20c10ce
fix: Referer URL validation (#4309)
Fixes #354
2022-03-30 14:36:22 +05:30
Tejaswini Chile
3158966241
Feat: automation rule based on contact conditions (#4230) 2022-03-29 17:29:34 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314)
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
2022-03-28 18:14:30 +05:30
Sojan Jose
8e153d6350
fix: Redis 6 on Heroku breaks ActionCable config (#4269)
Heroku made some SSL/TLS changes with Redis 6, which is breaking the ActionCable configuration.
Hence providing an environment variable configuration `REDIS_OPENSSL_VERIFY_MODE` to fix that.

set the value `none` for this environment variable in your Heroku installations where breakage occurs.

fixes: #2420
2022-03-24 19:25:07 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement (#4087) 2022-03-21 13:12:27 +05:30
Muhsin Keloth
23fe8847d8
feat: Notification action cable event (#4154) 2022-03-17 18:56:36 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget (#3660)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-15 22:07:30 +05:30
Sojan Jose
4260441f8c
Chore: clean up Reporting Events (#4044)
Tech debt clean up

Fixes #4057

Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
2022-02-28 18:16:12 +05:30
Pranav Raj S
ea44a32758
feat: Add hCaptcha for public forms (#4017)
- added hCaptcha based verification for chatwoot signups

Co-authored-by: Sojan <sojan@pepalo.com>
2022-02-18 20:02:50 +05:30
Fayaz Ahmed
5ad6db07b4
fix: Automation Bugs and minor enhancements (#3936) 2022-02-15 23:36:29 +05:30
Tejaswini Chile
a7987d4d1c
feat: Add date custom filter (#3892) 2022-02-04 13:14:20 +05:30
Pranav Raj S
8dcb4a5ed4
chore: Add resolve action in Dialogflow Integration (#3900) 2022-02-03 12:05:39 +05:30
Tejaswini Chile
a7c947aeae
feat: Clone and update automation rules (#3782)
- endpoints to clone and update automation rules

fixes: #3740
2022-01-20 15:30:21 -08:00
Tejaswini Chile
7df68c6388
Feat: Automations Actions (#3564) 2022-01-13 11:21:06 +05:30
Vishnu Narayanan
acba07cf6e
chore: revert GlobalConfig changes (#3702)
Priority to GlobalConfig changes are reverted and for the time being, env vars will take precedence if set.

Fixes #3699
2022-01-11 19:20:23 -08:00
Tejaswini Chile
a0884310f4
feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Sojan Jose
13d6734977
chore: Minor API cleanups (#3645)
- exception list updated
- revert mail presenter changes
2021-12-23 00:55:49 +05:30
Tejaswini Chile
9984edd3ef
Feat: Manage conversation for tweets based on the tweet flag (#3353)
Add tweet conversation only if tweets are enabled.

Fixes #1961
2021-12-16 00:24:50 +05:30
Sojan Jose
b1eea7f7d1
chore: Introduce enterprise edition license (#3209)
- Initialize an "enterprise" folder that is copyrighted.
- You can remove this folder and the system will continue functioning normally, in case you want a purely MIT licensed product.
- Enable limit on the number of user accounts in enterprise code.
- Use enterprise edition injector methods (inspired from Gitlab).
- SaaS software would run enterprise edition software always.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-12-09 12:07:48 +05:30
Pranav Raj S
2be71e73dc
feat: Add a view for mentions (#3505)
- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
2021-12-09 11:20:14 +05:30
Fayaz Ahmed
d7cfe6858e
feat: Add advanced contact filters (#3471)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-12-02 19:12:44 -08:00
Sojan Jose
add004a56e
Chore: API Improvements (#3469) 2021-11-27 00:48:46 +05:30
Vishnu Narayanan
3a48e08fe0
feat: migrate facebook env vars to globalConfig (#3369)
Migrate facebook env vars to globalConfig and make it editable from the super admin UI.
2021-11-25 00:55:26 +05:30
Tejaswini Chile
11cd7fd6c5
Feat: Added support changes for contact filters (#3435) 2021-11-23 16:36:44 +05:30
Tejaswini Chile
564fa5f392
feat: Update custom filter for present/not_present operator (#3361) 2021-11-12 11:30:39 +05:30
Vishnu Narayanan
58aae7a4a9
fix: make GlobalConfig migrated from .env editable from UI (#3360) 2021-11-11 19:31:25 +05:30
Santhosh C
6cfd7d3836
feat: autogenerate vapid keys for push notifications (#3128)
* feat: Autogenerate push notification keys
* add vapid service class and remove pushkey model
* add spec for vapid service
* unset vapid env keys
* Unset VAPID_PRIVATE_KEY env variable

Co-authored-by: Sojan Jose <sojan@chatwoot.com>
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2021-11-09 21:36:32 +05:30
Vishnu Narayanan
97ee1bfa97
feat: add GlobalConfigService to support env vars migration (#3288) 2021-11-03 21:34:42 +04:00
Tejaswini Chile
372bd75028
feat: Add filter APIs for Contacts and Conversations (#3264) 2021-11-01 12:27:04 +04:00
Tejaswini Chile
000c7603d6
feat/3247 Escape html tags from the slack messages (#3306) 2021-11-01 12:08:10 +05:30
Sojan Jose
69f55a25b6
chore: Minor API fixes (#3290)
- Log whether web-hook was successful
- Inbox update shouldn't need channel params
2021-10-28 15:26:20 +05:30
Tejaswini Chile
658a511b88
feat: Conversation and contact endpoint (#3198) 2021-10-20 18:14:56 +05:30
Sojan Jose
e669f6766f
chore: Fix Dialogflow issue (#3210) 2021-10-14 13:17:09 +05:30
Sojan Jose
c54aae21ff
chore: Move agent availability to Account level (#3074)
- Move agent availability to the account level
2021-10-07 13:21:46 +05:30
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact (#2984)
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
2021-09-23 12:52:49 +05:30
Tejaswini Chile
b1b0268705
feat: Support sending and receiving attachments in Slack Integration (#3022)
- Process incoming slack attachments
- Send attachments from chatwoot to slack
2021-09-18 00:49:01 +05:30
Sojan Jose
a14f4ede87
chore: Sidebar icons for new inboxes (#3016)
- Sidebar icons for line and telegram inboxes
- Sentry fix for contact IP lookup job
2021-09-15 18:12:56 +05:30
Sojan Jose
328edd24de
chore: Move Facebook event processing to worker (#2988) 2021-09-13 18:05:14 +05:30
Muhsin Keloth
06d8916341
fix: Handle more rest client exceptions (#2930) 2021-08-31 19:45:11 +05:30
Sojan Jose
5319af3dfc
chore: Merge contact copy over information (#2812)
fixes: #2767, #2773

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2021-08-31 15:30:18 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels (#2749) 2021-08-23 22:00:47 +05:30
Pranav Raj S
ed317c5bb3
feat: Use relay server for self-hosted mobile push notifications (#2757) 2021-08-17 01:44:16 +05:30
Vishnu Narayanan
319412f6dc
feat: include installation method in data to cw hub (#2831) 2021-08-16 23:35:00 +05:30
Sojan Jose
acb39cbc8f
chore: Ability to create contact with identifiers (#2802) 2021-08-13 13:02:46 +05:30
Sojan Jose
1f59205f20
chore: handle more exceptions (#2793) 2021-08-12 01:32:22 +05:30
Sojan Jose
8daf1fe033
chore: Add down gem for Local file downloads (#2765)
- Add down gem to handle downloading files to host machine
- Remove the LocalResource class
- Introduce max limit for contact avatars send via SDK
2021-08-11 16:40:28 +05:30
Sojan Jose
ab54d9c629
chore: Upgrade rails and ruby versions (#2400)
ruby version: 3.0.2
rails version: 6.1.4
2021-08-03 20:11:52 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending (#2677)
fixes: #2649
2021-07-21 22:02:43 +05:30
Sojan Jose
eda52930be
chore: Add Telemetry (#2631)
ref: https://www.chatwoot.com/docs/self-hosted/telemetry
2021-07-15 23:58:54 +05:30
Sojan Jose
d7982a6ffd
chore: Add assigned option to conversation finder API (#2630)
- Adds the ability to filter all the conversations which are assigned
- Add rack timeout gem
- Remove size attribute from Sidekiq config
2021-07-14 22:51:27 +05:30
Pranav Raj S
5726447e47
fix: Unescape Slack incoming messages (#2604) 2021-07-09 17:45:02 +05:30
Pranav Raj S
0d02142925
feat: Support messages along with the actions in Dialogflow response (#2579) 2021-07-07 10:04:48 +05:30
Muhsin Keloth
8027c69c1c
chore: Change the notification text for mention notification type (#2534) 2021-06-29 14:32:57 +05:30
Muhsin Keloth
29b9915d3b
feat: Add customer satisfaction component (#2456) 2021-06-22 13:01:19 +05:30
Pranav Raj S
6c49e58ff8
feat: Add contact label filter (#2454)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-06-18 20:08:58 +05:30
Sivin Varghese
67ce6f5704
feat: Add regex validation on form message inputs (#2317)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-06-08 16:32:01 +05:30
Sojan Jose
467b45b427
feat: Improved password security policy (#2345)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-07 17:26:08 +05:30
Sojan Jose
9ffdb0ec70
chore: Add select field example to WootMessageSeeder (#2338)
Fixes: #2076
2021-05-25 21:41:53 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks (#2250)
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 (#2155)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Sojan Jose
98e2a9b8b5
feat: Builder for creating Campaign conversations (#2192)
- Builder for creating Campaign conversations
- Widget endpoint to fetch the campaigns
2021-05-03 20:23:09 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot (#2167)
* chore:  Event for conversation transferred to Bot

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Sojan Jose
c8b81b066b
chore: Add timeouts to requests (#2024) 2021-03-31 16:39:57 +05:30
Sojan Jose
bb37f7b263
chore: Handle Sentry Errors (#2020)
If a contract contains an invalid email address, the sidekiq jobs for conversation continuity would error out. handling this exception gracefully.
2021-03-30 21:06:31 +05:30
Sojan Jose
42534e1df4
chore: Add fail safes for Redis connections (#2016) 2021-03-30 18:16:17 +05:30
Sojan Jose
c453455ad1
fix: Handle application errors in Sentry (#1982)
- Handle notification errors for attachment messages
- Fix empty identifiers being passed
- Fix 404 when invalid source id
- Handle webhook exceptions
2021-03-27 12:27:48 +05:30
Sojan Jose
42e83de5b0
feat: Activity messages for team assignments (#1893)
- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
2021-03-12 15:13:58 +05:30
Sojan Jose
0e721653e5
feat: Business hour Inbox APIs (#1821)
* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Muyi
da94e65d20
fixed slack channel builder so that the channel list can have more th… (#1725)
fixed slack channel builder so that the channel list can have more than 100 elements

Co-authored-by: xinruiyang <xinruiyang@deepmap.ai>
2021-02-10 20:22:06 +05:30
Sojan Jose
f46c4b5130
chore: Minor Changes to Bot Message APIs (#1739) 2021-02-08 12:50:11 +05:30
Pranav Raj S
b0563a666e
feat: Add support for Clever cloud deployments (#1703) 2021-01-29 17:08:40 +05:30
Sojan Jose
d64ba1df8b
chore: Add seeds for Bot Messages (#1676) 2021-01-22 01:01:02 +05:30
Sojan Jose
f36af7a7de
chore: Fix db:prepare error in deployments (#1668)
Fixes #1667
2021-01-19 16:47:25 +05:30
Sojan Jose
14eefe3824
feat: Add Installation onboarding flow (#1640)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 14:07:18 +05:30
Sony Mathew
18d3c40fb3
feat: installation config in super admin console (#1641)
* feat: installation config in super admin console

* Added the ability for super admins to view, edit and update
installation config values. Also they can add new isntallation config
values. The impact of editing and adding depends on which all
installation config values are being used in the code.
* Known limitation now: Ability to edit hash values (for eg: feature
flags) are disabled. This requires more work and will be taken up in
a secondary set of changes.
* Minor UX improvement. Clicking on the Sidekiq option in the super
admin siebar will now open the sidekiq dashboard in a new tab rather
than in the same tab that you were using super admin.

* fix: method name fix in custom adminsitrate field

* feat: added locked attribute to global config
* Added the locked attribute to instalaltion config table. Added
necessary migrations. Added changes in config loader.
* Added the changes on the installation config yml
* Locked the account feature defaults in code

* feat: show only editable configs in admin console
* Added a new scope in installation config model
* Added scope in adminstrate controller for installation_config

* fix: new installation config create error
* Fixed the error in new installation config create

* fix: specs coverage
* Added specs for installation config super admin controller

* chore: update git ignore with encrypted config ext
2021-01-15 13:21:53 +05:30
Sojan Jose
7542330d61
feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
Sojan Jose
346830ab1d
feat: Add Cron Jobs In Chatwoot and update installation notice (#1630) 2021-01-11 17:34:41 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Pranav Raj S
88c4b63eec
chore: Add slack external_source_id for outgoing messages (#1503) 2020-12-10 22:53:49 +05:30
Sojan Jose
a988724c91
feat: Authenticate by SSO tokens (#1439)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-25 13:59:38 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Pranav Raj S
2babfd6148
fix: Add a check for thread_ts (#1389)
- If no thread timestamp is available, ignore the message
- Add specs to cover the case
2020-11-09 22:01:57 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours
Data models and APIs for business hours

ref: #234
2020-11-01 00:14:33 +05:30
Abhishek
ff96d43953
feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Hiroshi SHIBATA
9045b8d9ca
chore: Fixed typos (#1369) 2020-10-27 20:22:55 +05:30
Sojan Jose
46098f2970
chore: Monkey patch Azure Storage Service (#1366)
Monkey patch azure storage service until the changes come into rails stable versions
2020-10-26 00:31:19 +05:30
Sojan Jose
59bee66e63
chore: Handle exceptions on external URL calls (#1334) 2020-10-11 20:22:21 +05:30
Sony Mathew
e01fdb5f00
chore: refactored redis config (sentinel related) (#1327)
Refactored the redis config module which had redis sentinel related
configs. Also changed the specs accordingly.
2020-10-09 12:37:42 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts (#1313) 2020-10-05 23:30:27 +05:30
Abhishek
77d380dd6b
chore: refactor redis config (#1310)
- refactor Redis config in Redis::Config Module
-  unit tests for Redis::Config module
2020-10-05 17:31:10 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Vishal Pandey
313b2da703
bugfix: fix file uploads not showing original file name
fixes: #1246
2020-09-21 18:42:30 +05:30
Sojan Jose
74d07c876e
chore: Fix RestClient::GatewayTimeout, label_list of NilClass (#1243) 2020-09-18 18:50:53 +05:30
Sojan Jose
afc062537c
chore: Fix integration hooks destroy method (#1224) 2020-09-12 23:09:55 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Sojan Jose
3ffb29bf4e
Chore: Squash previous migrations (#1107)
Fixes: #784
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-07 15:19:41 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Sojan Jose
5ac093fca2
chore: Fix nil class error at bot endpoint (#1177) 2020-08-30 12:36:21 +05:30
Sojan Jose
85ae6d92b9
feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Sojan Jose
a04ca24def
feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
fa04098c20
Chore: Run ConfigLoader on migrate (#1072)
We have been duplicating the config loader migration. Hence let's hook it to rake db:migrate.
2020-07-20 19:38:25 +05:30
Sojan Jose
e8994165ea
Chore: Add migration for feature flags (#1024)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-10 00:09:40 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic (#1015)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:14:07 +05:30
Sojan Jose
43147b3163
Chore: Fix presence for current user (#1001)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 20:03:16 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979)
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan
aa8a85b8bd Merge branch 'hotfix/1.5.3' into develop 2020-06-22 12:02:58 +05:30
Sojan
d4214cd78f Bugfix: Invalid argument expiry in global config
references: #976
2020-06-22 12:01:26 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Koichi MATSUMOTO
72a25ffdc5
BugFix: Fix undefined method compare_and_save (#921)
Fix undefined method `compare_and_save` in config loader
2020-06-04 22:33:10 +05:30
Pranav Raj S
f78df91dd2
Chore: Contact Sidebar, conversation cleanup (#908)
- Update sidebar design
- Move every contact data to contacts module
- Revert go to next conversation feature
- Fix issues with new conversation in action cable
- Escape HTML content
- Broadcast event when conversation.contact changes.

Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-02 22:59:02 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Sony Mathew
8859880e55
Feature: Global Config helper (#844) (#845)
* Added a global config helper to easily access installation/global configs
  * this will fetch the keys from cache with fallback to DB on cache miss
  * ability to query multiple keys simultaneously
  * interface to delete the existing global config cache
* Added tests for this new helper module
2020-05-11 19:00:33 +05:30
Sony Mathew
905c93b8f8
Feature: Installation global config (#839) (#840)
* Renamed concern from Feature to Featurable

* Feature: Installation config (#839)
* Added new model installtion config with corresponding migrations and specs
* Created an installation config yml (key value store model)
* Created a config loader module to load the installaltion configs
* Added this to the config loader seeder
* Changed the account before create hook for default feature enabling to use the feature values from installtion config
* Renamed the feature concern to Featurable to follow the naming pattern for concerns
* Added comments and specs for modules and places that deemed necessary

* Refactored config loader to reduce cognitive complexity (#839)
2020-05-10 22:40:36 +05:30
Sojan Jose
dc6398ab56
Feature: Api to toggle typing status on a conversation (#807)
- api to toggle typing status on a conversation
- clients receive webhook events on the same

Addresses: #718 , #719 , #775
2020-05-03 12:17:27 +05:30
Subin T P
7e62000e1b
Chore: Remove redis backed reporting (#669) 2020-05-02 16:04:52 +05:30
Pranav Raj S
0cb7333977
Feature: Twilio Whatsapp Integration (#779)
Twilio Whatsapp Integration

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-30 01:41:13 +05:30
Sojan Jose
c0ce70e87b
Chore: Events Cleanup (#739)
* Chore: Events Cleanup

- fix failing tests
- add additional webhook events
- clean up event logic

* Fix conversation status update in action cable

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-18 20:25:58 +05:30
Sojan Jose
ecccb103a0
Chore: Add a real-time event for contact resolution/update (#696)
* Chore: Add a real-time event for contact resolution/update
* Chore: Ensure Events are sent to administrators

Addresses: #419
2020-04-18 13:47:51 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Sony Mathew
e2688d5176
Chore: Swagger Docs V1 (#546) 2020-02-23 12:54:29 +05:30
Subin T P
919261d843
Feature: Webhooks (#489) 2020-02-14 23:19:17 +05:30
Pranav Raj S
272c481464
Feature: Create conversations from Tweets (#470)
* Feature: Add tweets to conversations
2020-02-09 15:47:48 +05:30
Pranav Raj S
7b1fdc5fcd
BugFix: Filter duplicate DMs in Twitter Integration (#468)
BugFix: Filter duplicate DMs in Twitter Integration
2020-02-05 18:50:37 +05:30
Pranav Raj S
a9c304f1ef
Feature: Twitter DM Integration (#451)
An initial version of twitter integration

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-03 00:54:00 +05:45
Pranav Raj S
0b31e14132
Feature: Add online status to each user (#452)
* Feature: Add online status to each user
* Add OnlineStatusable, add availability status to thumbnail
2020-02-02 22:49:16 +05:45
Sony Mathew
d4b3ba4baa [#139] Send conversation emails (#442)
* [#139] Delayed emails for conversations

* Added the setex and get methods to Redis wrapper
* Set the priorities for the sidekiq queues
* Was not able to use mailhog for testing email in local, switched back to letter opener and added comments on using the SMTP settings
* Added after create hood in messages to queue the sending of mail after 2 minutes using sidekiq worker and also set the redis key for the conversation to avoid the email sending for every message
* Added the sidekiq worker to send the email and delete the conversation redis key
* Added the mailer and mail template
* mailer sends the last 10 messages along with the new messages from the time it was queued

* Send email only in development or if smtp config is set

* Send email only in development or if smtp config is set
* Set the SMTP_PORT in production variable

* Adding redis to circle CI

* Specs for the conversation email changes

* Added specs for conversation email sidekiq worker
* Added specs for conversation mailer
* Added specs in message model for the after create hook for notify email

* Send emails only when there is a reply from agent

* set development to use mailhog

* Adding comments for using letter opener
2020-01-23 23:14:07 +05:45
Sojan Jose
722f540b03 [Feature] Email collect message hooks (#331)
- Add email collect hook on creating conversation
- Merge contact if it already exist
2020-01-09 13:06:40 +05:30
Sojan Jose
f875a09fb7 Chore: Switch from Carrierwave to ActiveStorage (#393) 2020-01-07 22:59:17 +05:30
Mukesh Chaudhary
c08074b981 Annotations (#327)
* Add annotate gem to the project
* Annotate models, fixtures, factories and model_specs
* Keep annotations only in Models
* Remove unwanted changes in model specs
* Exclude auto_annotate_models from rubocop
2019-11-30 19:09:55 +05:30
Sony Mathew
da9ac8b26d 🔥Docker and environment variables cleanup (#270)
* Added dotenv-rails gem to manage environment variables

* Added dotenv-rails gem to manage environment variables
* Removed figaro which was used earlier for this purpose

* Standardized variable names

* Changed all env variables to be upper case. This included changes in files referencing env variables.
* Added example env file with all variables set to empty value
* Removed the earlier setup of copying application.yml and database.yml and the scripts and documentation associated to this

* Docker setup

* Added docker file for building the docker images
* Added entrypoint.sh script which is referenced inside the Docker image
* Cloned the Procfile for development using docker which has slight change compared to regular procfile
* Added the docker-compose.yml which has 3 service's configuration, postgres, redis and chatwoot server and a mounted volume for postgres

* Added docker related info to documentation

* Added the docker setup info in the documentation
* Added info for using`rbenv` instead of rvm for managing ruby versions
* Updated the documentation for environment variables to have one about `dotenv-rails` gem and removed the documentation about the old copy paste method used by figaro

* Changing the postgres database, username and password as environment variables

* Removed database.yml from gitignore
* Made the postgres databse, username and password as environemnt variables
* Added this in documentation

* Added a quick setup page

* Added quick setup page
* Removed the docs from README and added link to the docs in website
* Removed the figaro related things from circle.ci config

* Adding external volume for redis in docker compose

* Added instructions for adding the redis volume in docs
2019-11-24 01:27:39 +05:30
Sojan Jose
c21c839dca
Contact model changes (#184)
* move source id from contacts

* Fix contactInbox model name

* rubocop fix

* Fix rspec
2019-10-27 13:14:36 +05:30
Aleksandr
a7787e0f23 issue #151: add rubocop to ci (#168) 2019-10-21 11:18:47 +05:30
Sojan Jose
ba8f055802
Change sender_id to contact_id in conversations (#167)
* change sender_id to contact_id in conversations

* Fix failing tests

* Fix seeds

* fix specs

* Fix issues in facebook messenger
2019-10-21 00:40:18 +05:30
Sojan Jose
2099dc01a6
Routine weeding of the codebase (#163)
* Routine weeding of the codebase
* fix the spec
2019-10-20 16:19:12 +05:30
Pranav Raj S
94c6d6db6f
🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
Nikhil Pathak
7d4cac38a8 Freeze Constant (#156) 2019-10-19 10:59:56 +05:30
Akshay Birajdar
a1452d7d89 Sprinkle frozen string literal & Indentation Fix (#150)
* Avoid extra string alocation as join will always return string

* Fix indentation

* Sprinkle frozen string literal true
2019-10-16 12:22:30 +05:30
Emil Shakirov
4768aca484 Refactor Conversation model (#134)
* Add Conversation factory with dependent factories

* Include FactoryBot methods in rspec config

* Add unit tests for public methods of Conversation model

* Move Current model into a separate file in lib folder

* Disable Metrics/BlockLength rule for db/migrate and spec folders

* Get rid of global $dispatcher variable

* Create Message#unread_since scope

* Refactor callback methods in Conversation model

* Create Conversations::EventDataPresenter

* Add translation keys for activity messages

* Add pry-rails gem

* Refactor Conversation#notify_status_change

* Add mock_redis for test env
2019-10-12 23:38:41 +05:30
Pranav Raj Sreepuram
beda21b84c Remove source_id as primary key for contact 2019-08-31 11:53:03 +05:30
Pranav Raj Sreepuram
2a34255e0b Initial Commit
Co-authored-by: Subin <subinthattaparambil@gmail.com>
Co-authored-by: Manoj <manojmj92@gmail.com>
Co-authored-by: Nithin <webofnithin@gmail.com>
2019-08-14 15:18:44 +05:30