iachat

Author	SHA1	Message	Date
Shivam Mishra	c62c512ec4	fix: inline attachments not handled if tag was missing (#9068 )	2024-03-06 17:15:29 +05:30
Sojan Jose	881d4bf644	feat: Add backend APIs for the bot metrics (#9031 ) Co-authored-by: Pranav <pranav@chatwoot.com>	2024-03-01 08:20:20 -08:00
Sojan Jose	41e269e873	feat(ee): Add reporting events for bots (#9027 ) Added a new event conversation_bot_resolved and added a job to auto resolve the bot conversations if there was no activity for the last 1 hour.	2024-02-27 14:53:28 -08:00
Sojan Jose	ae4c8d818f	feat: Ability to block contacts permanently (#8922 ) Co-authored-by: Pranav <pranav@chatwoot.com>	2024-02-21 14:18:42 -08:00
Shivam Mishra	c031cb19d2	fix: downcase email before finding (#8921 ) * fix: downcase email when finding * feat: add `from_email` class * refactor: use `from_email` * feat: add rule to disallow find_by email directly * chore: remove redundant test Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant * refactor: use from_email	2024-02-21 18:51:00 +05:30
CristianDuta	ebae547a60	feat: Add ability to resolve API channel conversations (#8348 ) - Create a new endpoint to fetch a single conversation in client apis - Create a new endpoint to resolve a single conversation in client apis - Update swagger API definition to include missing endpoints Fixes: #6329 Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>	2024-02-21 17:41:20 +05:30
Vishnu Narayanan	d53097f77d	fix: Raise error if email to_header is invalid (#8688 )	2024-02-20 17:03:39 -08:00
Vishnu Narayanan	23230e0143	feat: sla-7 ensure applied_sla uniqueness (#8938 ) * feat: refactor fetching sla in action service * chore: modify spec * chore: ensure applied_sla uniqueness * chore: review fixes * feat: add unique index on applied_sla * chore: fix spec * chore: add new specs to improve coverage * chore: improve spec * Update spec/enterprise/services/enterprise/action_service_spec.rb --------- Co-authored-by: Sojan Jose <sojan@pepalo.com>	2024-02-20 21:59:49 +05:30
Vishnu Narayanan	f92cea144c	feat(perf): sla-9 improve perf of TriggerSlasForAccountsJob (#8953 ) * feat: improve perf of TriggerSlasForAccountsJob	2024-02-20 21:54:37 +05:30
Muhsin Keloth	e6cf8c39b7	feat: Update `last_snoozed_at` after the un-snooze notification (#8943 )	2024-02-20 18:55:39 +05:30
Muhsin Keloth	c5c0845151	feat: Add labels, status and priority in notification `push_event_data` (#8972 )	2024-02-20 17:17:25 +05:30
Liam	5d9fb55370	feat: Export contact improvements (#8895 ) This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation. Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it. Fixes: #8504 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2024-02-20 17:11:03 +05:30
Nithin David Thomas	721a2f5052	feat: API changes to support multi step user signup (#8933 ) -API Changes to support the new onboarding flow Co-authored-by: Sojan <sojan@pepalo.com>	2024-02-20 16:48:51 +05:30
Sojan Jose	978a8a4cb2	fix: `support_email` and `inbound_email_domain` returning empty string (#8963 ) chore: Fix for inbound email domain being nil	2024-02-19 15:43:35 +05:30
Muhsin Keloth	cd06b2b337	fix: Inbox view Read/Snoozed display filters (#8907 ) * fix: Notification filters * Update notification_finder.rb * Update notification_finder.rb * Update notification_finder.rb * fix: spec * fix: specs * Update notification_finder.rb * fix: add more fixes * Update notification_finder.rb * fix: specs * chore: better comments * chore: removed filtering * chore: refactoring * fix: review fixes * fix: API call * chore: Minor fix * Rename spec * Fix params getting undefined * Fix finder --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Pranav <pranav@chatwoot.com>	2024-02-17 13:59:25 +05:30
Sojan Jose	94892e7168	chore: Fix flaky spec relying on unguaranteed order (#8956 )	2024-02-16 12:11:39 -08:00
Muhsin Keloth	fe744abe26	fix: Mark notification as unread after the un-snooze (#8917 )	2024-02-16 17:30:54 +05:30
Sojan Jose	9c07b6dd46	chore: Support for updated_within in ConverationFinder (#8947 ) - `updated_within' accepts value in seconds and returns all conversations updated in the given period with out pagination. This API will assist in our refetch logic on socket disconnect ref: #8888	2024-02-16 16:44:55 +05:30
Pranav Raj S	1ce5cbe275	feat: Add endpoints to retrieve summary of team/agents over a period of time (#8916 ) - Internal APIs to prototype reporting improvements.	2024-02-13 15:44:40 +05:30
Pranav Raj S	c607f09be0	feat: Improve the rendering of CSV exports (#8914 ) Improve the rendering of the datestamp	2024-02-12 20:01:58 -08:00
Shivam Mishra	e662336eaf	feat: handle already invited user (#8912 )	2024-02-13 08:51:42 +05:30
Shivam Mishra	657843960c	feat: account onboarding with clearbit (#8857 ) * feat: add clearbit lookup * chore: fix typo in .env.example * refactor: split lookup to reduce cognitive complexity * feat: add more fields to lookup * feat: extend accounts controller * feat: save extra data to custom_attributes * feat: allow v2 update with custom_attributes * feat: add update route * refactor: reduce complexity * feat: move update to v1 controller * test: add locale test * feat: remove update from routes * test: update API for custom attributes * test: all custom attributes * fix: v2 tests * test: enterprise accounts controller * fix: clearbit payload * fix: with modified env * feat: allow custom attributes updates to profile * refactor: reduce complexity * feat: allow clearbit api key in installation config * refactor: move clearbit to internal * feat: allow clearbit * chore: add display_title for June * feat: allow more internal options * refactor: use globalconfig to fetch clearbit token * test: move response body to a factory * refactor: update ops * chore: remove clearbit from .env.example * chore: apply suggestions from code review Co-authored-by: sojan-official <sojan@chatwoot.com> --------- Co-authored-by: sojan-official <sojan@chatwoot.com>	2024-02-12 23:21:42 +05:30
giquieu	227d99934e	feat: Agent bot cant assign conversations to teams (#8015 ) Implemented so that the API can process priority and agent/team changes per Agent Bot. Fixes: #7474 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2024-02-12 15:51:22 +05:30
Vishnu Narayanan	5036b28e45	chore: fix git_sha in instance health (#8893 ) - Fix git-hash in super admin instance health page for Heroku installations - Fix git boundary not set error for docker/heroku deployments which remove .git directory	2024-02-12 14:33:15 +05:30
Pranav Raj S	eb379e1849	fix(refactor): Cleanup the specs and the logic for FetchIMAP job (#8766 )	2024-02-10 14:03:50 -08:00
Vishnu Narayanan	c1d07a5471	feat: Add sidekiq jobs to monitor applied SLAs (#8828 ) Fixes: https://linear.app/chatwoot/issue/CW-2983/sidekiq-jobservice-to-monitor-sla-breach Co-authored-by: Sojan <sojan@pepalo.com>	2024-02-07 21:44:56 +04:00
Jatin	98eddd0532	fix: Send push notification on `bot_handoff` (#7636 ) Send a 'Conversation Created' push notification when the bot does a hand_off. fixes: #7587 Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2024-02-07 17:45:08 +04:00
Muhsin Keloth	1b21e0d429	feat: Add `notification.updated` event (#8871 )	2024-02-07 18:15:51 +05:30
Sojan Jose	7776b74126	chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864 ) This PR addresses several items listed in our rubocop_todo by implementing the necessary corrections and enhancements. As a result, we are now able to remove the rubocop_todo file entirely, streamlining our codebase and ensuring adherence to our coding standards. fixes: https://linear.app/chatwoot/issue/CW-1806/chore-rubocop-audit	2024-02-07 13:36:04 +04:00
Shivam Mishra	a9ec3ae098	test: ensure that timestamp is in correct range (#8868 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2024-02-07 13:35:31 +05:30
Muhsin Keloth	d67b91d2b0	feat: Sort Notification API changes (#8865 ) * feat: Inbox sort API changes * Update notification_finder.rb * Update notification_finder.rb * Update notification_finder.rb	2024-02-06 21:03:22 +05:30
Shivam Mishra	8acc818f68	feat: allow bulk invite create via email (#8853 ) * feat: add agent builder * feat: use new agent builder * refactor: validate limit * test: agent limits * feat: allow bulk create * feat: allow bulk create * refactor: rename current_user to inviter in AgentBuilder * refactor: move limits tests to enterprise * test: send correct params * refactor: account builder returns both user and account_user * chore: Revert "refactor: account builder returns both user and account_user" This reverts commit 1419789871e8a3b8ff57af27fe53925b1486a839. * feat: return user as is * Update agent_builder.rb - minor update --------- Co-authored-by: Sojan Jose <sojan@pepalo.com>	2024-02-06 09:04:04 +05:30
Sojan Jose	1b753720c1	chore: Move Enterprise pricing validation to on create (#8856 ) * chore: Move Pricing validation to on create The previous validation was getting triggered on all transactions, this would prevent login to existing users and session data need to be updated. Opting for a less intrusive approach. * chore: minore change	2024-02-05 19:18:29 +05:30
Muhsin Keloth	39e27d2a23	feat: Delete all/read notifications (#8844 )	2024-02-05 13:33:05 +05:30
Shivam Mishra	0c35a77d4b	feat: Show a confirmation banner if the email is not verified (#8808 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2024-02-02 12:31:29 -08:00
Shivam Mishra	07ea9694a3	feat: new accounts controller for signup+onboarding (#8804 ) * feat: add v2 accounts controller * feat: allow empty account and user name * feat: ensure and is present for v1 signup * test: remove validation checks * chore: apply suggestions * chore: revert en.yml formatting * chore: line at EOF * fix: routes --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2024-02-02 16:10:45 +05:30
Muhsin Keloth	d3c1fce761	feat: Inbox item actions (#8838 ) * feat: Inbox item actions * feat: add inbox id in push event data * Update InboxList.vue * feat: complete actions * Update InboxList.vue * Update InboxView.vue * chore: code cleanup * chore: fix specs --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>	2024-02-02 11:58:47 +05:30
Pranav Raj S	33e98bf61a	fix: Use BODY.PEEK[HEADER] to avoid parsing issues with mail providers (#8833 ) Co-authored-by: Sojan <sojan@pepalo.com>	2024-02-01 17:24:59 -08:00
Vishnu Narayanan	b8047f0912	feat: sla-2 add automation backend support for SLA (#8775 ) * feat: add automation support for SLA * feat: add sla action in automtion UI * chore: revert frontend changes * chore: refactor to ee namespace * chore: refactor automation rule to ee namespace * feat: create applied_sla table entry * chore: add applied_sla spec * chore: rubocop fixes --------- Co-authored-by: Sojan <sojan@pepalo.com>	2024-02-01 15:42:12 +05:30
Sojan Jose	d10525a714	fix: Template sync issue for older Whatsapp channels (#8830 ) - This PR introduces a modification to the channel fetching logic, ensuring that channels with older message_template_last_updated timestamps are prioritized during synchronization.	2024-01-31 18:38:01 +04:00
Sojan Jose	390cd756e8	chore: Reorganize the installation config settings (#8794 ) - Reorganizing installation config settings to move more configurations into UI from environment variables - Changes to installation config to support premium plans in the enterprise edition - Fixes the broken premium indicator in account/show and accounts/edit page	2024-01-31 16:48:42 +04:00
Pranav Raj S	ee3f734b7b	chore: Refactor RefreshOauthTokenService to improve readability (#8820 ) - Added a trait called microsoft_email for the Channel::Email factory. - Rewrote the logic to make it simple to understand - Rewrote the specs for readability	2024-01-31 12:24:12 +04:00
Pranav Raj S	905ca94f71	chore: Remove unused attribute imap_inbox_synced_at (#8822 ) - imap_inbox_synced_at is no longer used; this PR removes all the references to the same.	2024-01-31 11:48:46 +04:00
Sojan Jose	0805f362d3	chore: Validation for purchased pricing_plan_quantity (#8809 ) - Add validations based on purchased pricing_plan_quantity - Modify the Dashboard to support the new error message	2024-01-30 11:26:07 +04:00
Sojan Jose	648c4caca1	chore: Move EE OpenAI spec to correct folder (#8805 ) - We previously had this spec inside the enterprise folder which wouldn't be picked up by our build process, so moving to the correct folder instead. Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>	2024-01-29 20:09:17 +04:00
Muhsin Keloth	ef50edb9e2	feat: Standardise the external channel user id and user name (#8802 ) * feat: Standardize the external channel id and user name * chore: add specs * chore: add name space `social`	2024-01-29 16:57:10 +05:30
Shivam Mishra	3ed80fa867	feat: expiry for cache keys [CW-3038] (#8793 ) * feat: set cache keys for 3 days only * feat: invalidate should set the latest timestamp * refactor: cache_keys concern * remove invalidate_cache method * refactor reset to set to new value instead of delete * ensure only one event is dispatched * feat: set expiry to 24 hours * chore: make expiry 48 hours * feat: include destroy event * feat: set expiry to 72 days * fix: typo * test: cache update after `touch` * test: update cache keys * refactor: remove after_touch, it's already handled in commit	2024-01-29 15:27:26 +05:30
Shivam Mishra	082793290a	feat: allow multiple files for FB and Insta [CW-3019] (#8783 ) * feat: allow multiple messages * fix: typo * feat: send content and attachments both * refactor: message sequence * test: multiple attachments for instagram * test: multiple attachments on facebook	2024-01-28 13:20:54 +05:30
Pranav Raj S	12916ceca6	fix: Capture delivery errors to avoid false positives (#8790 ) The system did not detect the delivery errors earlier, resulting in some false positives. The user was not informed when an email failed to be delivered. While we do handle failure status in other channels, we were not able to capture the actual delivery status for the email channel. This pull request makes the following changes: - Updated the class EmailReplyWorker to use the deliver_now method instead of deliver_later. This change is made to raise any errors that may occur with the SMTP connection. The errors are then captured and sent to Sentry, and the email is marked as failed. Previously, we did not consider the case of retries in the email channel, so this feature is currently not functioning. So, I have disabled the retry option. We will address this in a follow-up ticket. - Downgraded the net-smtp gem to version 0.3.4. This change is made to avoid an argument error when using XOAUTH2. Fixes: https://linear.app/chatwoot/issue/CW-3032/argumenterror-wrong-authentication-type-xoauth2-argumenterror	2024-01-26 14:22:18 +04:00
Pranav Raj S	b7c9f779ad	fix: Avoid processing reactions, ephemeral, request_welcome or unsupported messages (#8780 ) Currently, we do not support reactions, ephemeral messages, or the request_welcome event for the WhatsApp channel. However, if this is the first event we receive in Chatwoot (i.e., there is no previous conversation or contact in Chatwoot), it will create a contact and a conversation without any messages. This confuses our customer, as it may appear that Chatwoot has missed some messages. There are multiple cases where this might be the first event we receive in Chatwoot. One quick example is when the user has sent an outbound campaign from another tool and their customers reacted to the message. Another event like this is request_welcome event. WhatsApp has a concept for welcome messages. You can send an outbound message even though the user has not send a message. You can receive notifications through a webhook whenever a WhatsApp user initiates a chat with you for the first time. (Read the Welcome message section: https://developers.facebook.com/docs/whatsapp/cloud-api/phone-numbers/conversational-components/ ). Although this can help the business send a pro-active message to the user, we don't have it scoped in our feature set. For now, I'm ignoring this event. Fixes https://linear.app/chatwoot/issue/CW-3018/whatsapp-handle-request-welcome-case-properly Fixes https://linear.app/chatwoot/issue/CW-3017/whatsapp-handle-reactions-properly	2024-01-25 11:40:18 +04:00
Shivam Mishra	3760f206e8	fix: mutex timeout and error handling (#8770 ) Fixes the follow cases - The ensure block released the lock even on LockAcquisitionError - Custom timeout was not allowed This also refactored the with_lock method, now the key has to be constructed in the parent function itself Co-authored-by: Sojan Jose <sojan@pepalo.com>	2024-01-24 14:18:21 +04:00
Sojan Jose	a861257f73	chore: Fix flaky contacts spec (#8773 ) - The ordering was not guaranteed; hence, the specs were failing randomly. Made changes to the expectations accordingly	2024-01-24 13:58:27 +04:00
Vishnu Narayanan	232369cd5c	feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602 ) * feat: add models * chore: refactor sla column names * chore: remove foreign keys * chore: fix spec * chore: refactor models	2024-01-23 23:48:02 +05:30
Surabhi Suman	4b40c61201	feat: Support Regex validation for custom attributes (#7856 ) This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text). While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved. Fixes: #6866	2024-01-23 18:01:57 +04:00
Shivam Mishra	834c219b9b	feat(perf): update query to do a simpler search [CW-2997] (#8763 ) Message search would frequently timeout. The reason was that the query would join the conversation too, the new query searches the message table directly Co-authored-by: Sojan <sojan@pepalo.com>	2024-01-23 14:20:00 +04:00
Shivam Mishra	1dc66db516	fix: SQL error when rules with missing attributes is triggered (#8673 )	2024-01-22 16:09:34 +05:30
Pranav Raj S	a8f053921b	fix: Migrate notes when merging the contacts (#8749 ) Fixes: https://linear.app/chatwoot/issue/CW-2987/migrate-notes-of-the-secondary-contact-to-primary-contact-when-merging	2024-01-20 10:32:18 +04:00
Pranav Raj S	29106ebc4b	fix: raise_lock_acquisition_error if the job cannot set the lock (#8744 ) Consider a scenario where two jobs are concurrently accessing a job with a lock mechanism. If the second job accesses lock_manager.locked? before the first job called lock_manager.lock(lock_key), it would return a false positive. At this point, both jobs can be executed freely. To address this issue, the following change ensures that only the current thread that has set the lock can execute. Otherwise, a LockAcquisitionError will be thrown. Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>	2024-01-19 14:31:41 +04:00
Muhsin Keloth	0ac015ce7a	feat: Add a job to clear notifications that were created before 1 month (#8732 )	2024-01-19 13:03:23 +05:30
Sojan Jose	ce8190dacf	fix: API error when using SuperAdmin token (#8739 ) - Fixes the issue in release 3.5.0, which causes SuperAdmin tokens to throw error during API calls Fixes: #8719	2024-01-18 18:49:32 +04:00
Shivam Mishra	e39c14460b	fix: validate url for Dashboard Apps [CW-2979] (#8736 )	2024-01-18 17:48:30 +05:30
Sojan Jose	5f6e17f307	feat: Use Telegram HTML Parsemode (#8731 ) - this ensures that the markdown formatted messages from the Chatwoot dashboard will render consistently in telegram UI for the supported types like bold, italics, links etc	2024-01-18 15:36:36 +04:00
Muhsin Keloth	c899cc825d	fix: Handle Contact import `MalformedCSVError` (#8706 )	2024-01-18 13:05:58 +05:30
Sojan Jose	76fe2f9bb8	chore: Switch to Markdown instead of MarkdownV2 for telegram channel (#8720 )	2024-01-17 14:28:13 +05:30
Muhsin Keloth	818424259f	chore: Get all notification API improvments (#8549 ) Co-authored-by: Sojan Jose <sojan@chatwoot.com>	2024-01-17 09:02:18 +05:30
Sojan Jose	8f1a1e0905	fix: Stop overwritting contact avatars unneccesarily (#8710 ) While debugging a sentry error for "ActiveRecord::InvalidForeignKey ActiveStorage::Representations::RedirectController", it was noticed that we enqueue a Avatar::AvatarFromUrlJob for each setUser call, which is unnecessary. Hence making this call only if the contact doesn't have an existing avatar. If one needs to have this avatar updated, they can go to the contacts tab and delete the current avatar, Chatwoot will pick up the new avatar in subsequent API call.	2024-01-16 16:38:46 +04:00
Nithin David Thomas	d1e7e75638	feat: Adds internal support for markdown in Telegram outgoing messages (#8640 ) This PR adds support for Markdown in the telegram API for send message. The dashboard uses commonmark syntax for markdown but telegram is using MarkdownV2. More info - https://core.telegram.org/bots/api#markdownv2-style Adds support for bold - bold, _italic text_, __underline__, ~strikethrough~ Co-authored-by: Sojan Jose <sojan@pepalo.com>	2024-01-16 13:32:59 +04:00
Vishnu Narayanan	e7e14f01e4	fix: undefined method 'zero?' for nil:NilClass (#8689 )	2024-01-15 15:07:36 +05:30
Muhsin Keloth	d305c5fd0f	fix: Check the file attachment URL exists before downloading attachments in Telegram. (#8679 ) In rare cases, the API call to Telegram for the file path fails. We were logging the error in sentry, switching to logs instead. Co-authored-by: Sojan <sojan@pepalo.com>	2024-01-11 17:25:46 -08:00
Muhsin Keloth	1577288843	fix: Twilo attachment download fallback to the step where authorization headers are not passed. (#8681 ) In the previous release, we enabled "HTTP Basic Authentication" to secure all attachments requiring HTTP authentication. This is particularly important for media files that may contain sensitive data, as recommended by Twilio. However, some users experienced issues because they did not enable this option despite our alerts prompting them to do so. If the authenticated attachment download call fails, add another call to download the attachment without authentication.	2024-01-11 17:23:31 -08:00
Sojan Jose	35c26367da	chore: Unset Redis config after spec (#8685 ) The sentinel configuration set in this specification seems to be affecting other specifications. So, let's ensure that the memoised config variable gets unset after execution of the spec.	2024-01-10 15:32:48 -08:00
Sojan Jose	aaf4fee9a6	chore: Fix sentry errors in email processing for bounce notifications (#8677 ) This case occurs for bounce notification emails where the from address is From: "" (Mail Delivery System) . We will be discarding these emails for now. Fixes: https://linear.app/chatwoot/issue/CW-2793/activerecordrecordinvalid-validation-failed-email-invalid-email	2024-01-10 14:30:23 -08:00
Vishnu Narayanan	d731c972ad	fix: skip auditlogs for whatsapp template sync (#8579 ) Skips audit logs for whatsapp_template sync Fixes: https://linear.app/chatwoot/issue/CW-2641/skip-whatsapp-template-updates-from-audit-logs	2024-01-09 21:51:48 -08:00
Shivam Mishra	56fbbe92b4	feat: trigger handoff when agent bot is the actor (#8639 ) - This PR adds a feature to auto-trigger handoff events when an Agent bot toggles a conversation status from Pending to Open Co-authored-by: Sojan <sojan@pepalo.com>	2024-01-05 15:26:52 -08:00
Shivam Mishra	6e30064421	feat: handle unsupported media on the backend (#8650 ) This PR logs additional information in content_attributes of a message in case it is unsupported. This info can be used by the client to render a fresh UI	2024-01-05 13:05:00 -08:00
Muhsin Keloth	68062216e4	feat: Add a job to reopen snoozed notifications (#8545 )	2024-01-05 15:13:22 +05:30
Sojan Jose	34675da6fa	feat: Settings screen for custom branding (#8543 ) - Ability to configure Chatwoot custom branding from UI when using paid plans Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>	2023-12-13 13:16:24 -08:00
Pranav Raj S	8c9a351c84	feat: Add support for ascending and descending options in sort (#8542 )	2023-12-12 17:15:48 -08:00
Pranav Raj S	d28f512de4	fix: Update the label name to use .strip to avoid unnecessary whitespace characters (#8541 ) - The cache stores the labels as label1, label2. Without removing the whitespace, the output of cached_label_list_array would be [label1, [whitespace]label2], which doesn't match with the existing labels. This list is returned with proper label names.	2023-12-12 15:04:29 -08:00
Sojan Jose	376de685fb	chore: Adds API for agent bot avatar upload (#8533 ) Adds API for agent bot avatar upload - accounts/agent_bot - platform/agent_bot	2023-12-11 19:02:11 -08:00
Pranav Raj S	890515edfd	feat(perf): Cache labels on the conversation model (#8527 )	2023-12-11 18:27:55 -08:00
Muhsin Keloth	db9a32a4c0	feat: Add sticker support in Line channel (#8488 )	2023-12-10 20:45:44 -08:00
Sivin Varghese	27239ae14a	feat: Adds API for retry messages in conversation (#8518 )	2023-12-11 09:33:39 +05:30
Nithin David Thomas	f002870c6a	feat: Super admin design improvements (#8517 ) - Revamp the super admin design - Introduce a new settings page for support and billing settings - Move the access tokens into users, agent bots and platform app show pages Co-authored-by: Sojan <sojan@pepalo.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-12-08 19:40:35 -08:00
Muhsin Keloth	b1a68759cf	feat: Add the support for custom attributes in message variables (#8511 )	2023-12-08 14:13:35 -08:00
Muhsin Keloth	bf49a17efa	feat: Handle `notification.deleted` action cable event (#8501 )	2023-12-06 16:49:00 +05:30
Muhsin Keloth	6b0d1d77d3	fix: Email notifications (#8502 )	2023-12-06 15:50:23 +05:30
Muhsin Keloth	db33b7d1dc	feat: Clear all previous notifications if a new notification is added to a conversation (#8490 )	2023-12-06 14:03:43 +05:30
Muhsin Keloth	76711d95ff	chore: Change primary actor to `Conversation` for all the notification types. (#8435 )	2023-12-06 10:43:09 +05:30
Sivin Varghese	17faa6c3b2	fix: Undefined method `length' for nil:NilClass (#8491 )	2023-12-05 16:34:29 +05:30
Muhsin Keloth	449503bb94	feat: Snooze notification API (#8439 )	2023-12-04 12:32:35 +05:30
Muhsin Keloth	aad18e1ca4	feat: Add `notification_deleted` action cable event (#8431 )	2023-12-01 23:06:22 +05:30
Muhsin Keloth	fdc1123b18	feat: Add support for attachments(image and video) in LINE channel (#8425 )	2023-12-01 07:23:35 +05:30
Muhsin Keloth	bc6e3e598f	feat: Delete notification by id API (#8430 )	2023-11-29 22:45:11 +05:30
Sivin Varghese	ad8ba299c9	feat: Author sections in category block and category list (#8414 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-11-27 15:13:38 +05:30
Sivin Varghese	2d1f70eb79	feat: Update public portal colors with new design (#8230 )	2023-11-23 08:16:52 +05:30
Muhsin Keloth	6c8dacfa0d	feat: Facebook delivery reports (#8136 )	2023-11-20 12:22:45 +05:30
Sojan Jose	0e19a4196b	chore: Endpoint to purge portal logo (#8365 )	2023-11-18 01:13:22 +05:30
Muhsin Keloth	5f503b1a57	feat: Change slack bot and activity message appearance (#8349 )	2023-11-16 12:59:52 +05:30
Sivin Varghese	f018b0013c	feat: Updated the design of the article page (#8166 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-11-08 18:05:13 -08:00
Sivin Varghese	950f085e80	feat: Updated the design of the category page (#8165 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-11-08 18:03:16 -08:00
Sivin Varghese	268e26625b	feat: Adds the ability to see the popular articles (#8152 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-11-08 18:01:07 -08:00
Sivin Varghese	7041d86e4d	feat: Updated home page design (#8106 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-11-08 17:59:03 -08:00
Sivin Varghese	78398ee800	feat: Updated public portal header design (#8089 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-11-08 17:56:59 -08:00
Sojan Jose	7b09b02737	chore: Fix trigger message for response Bot (#8322 ) - Fix the bug where wrong messages was used to search response sources	2023-11-08 17:02:48 -08:00
Muhsin Keloth	af7631d9f1	chore: Update `MarkMessagesAsReadJob` to accept `delivered` status (#8319 )	2023-11-08 13:44:57 -08:00
Vishnu Narayanan	677888bcde	feat: Add job to remove stale contact inboxes (#8096 )	2023-11-06 20:24:30 -08:00
Pranav Raj S	d1cbc56d67	chore: Update widget config API to migrate the widget (#8303 ) - Update the keys in the widget config API to support loading the widget separately from the Rails App.	2023-11-06 15:27:29 -08:00
Muhsin Keloth	b4d20689b7	feat: Mark the messages as failed if the API channel webhooks fail for any reason. (#8277 )	2023-11-04 12:26:28 +05:30
Shivam Mishra	36b6c0cb9c	feat: support image height in markdown rendering of messages (#8177 ) - This PR adds BaseMarkdownRenderer, it takes all the required attributes from the image node, parses the cw_image_height query and renders it.	2023-11-02 13:51:54 -07:00
Pranav Raj S	1e70223ed7	chore: Upgrade Cypress to 13.4.0 (#8271 )	2023-10-31 19:39:34 -07:00
Muhsin Keloth	68b8d721a7	fix: Update the message status to `failed` if the outgoing Facebook message fails. (#8258 )	2023-10-31 17:40:17 -07:00
Shivam Mishra	8455186e9f	feat: allow instagram reply_to [CW-2609] (#8248 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-10-31 17:31:12 -07:00
Muhsin Keloth	29f18c7f18	fix: Handle `Twilio::REST::RestError` (#8257 )	2023-10-31 16:23:34 +05:30
Muhsin Keloth	11b27f9805	feat: Handle Line send message/attachments errors (#8200 )	2023-10-31 07:42:30 +05:30
Pranav Raj S	653e0335c0	fix: Handle PermissionDeniedError for Dialogflow processor (#8252 )	2023-10-30 13:24:03 -07:00
Muhsin Keloth	24fbab94c3	chore: Refactor `MarkMessagesAsReadJob` based on conversation id and time stamp (#8217 ) - Mark all messages as read by providing the conversation ID and timestamp. - For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.	2023-10-27 15:21:39 -07:00
Muhsin Keloth	61e03fa33a	feat: Bandwidth sms channel delivery reports (#8198 ) Fixes: https://linear.app/chatwoot/issue/CW-2566/delivery-report-for-bandwidth-sms	2023-10-27 14:07:15 -07:00
Pranav Raj S	6c4b92f7f6	fix: Revert the changes for SyncCustomFilterCountJob (#8238 )	2023-10-27 10:45:48 -07:00
Shivam Mishra	d94108bf3f	feat: show ReplyTo in widget UI (#8094 ) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-10-27 13:35:02 +05:30
Sojan Jose	8c67ea56e7	chore: Campaign conversations should be created in open state (#8209 ) - Ensure that conversations originating from campaigns are created in the open state.	2023-10-25 13:03:08 -07:00
Muhsin Keloth	54bc4c23df	fix: Telegram model specs (#8207 )	2023-10-26 00:14:09 +05:30
Muhsin Keloth	58f47eb02c	feat: Handle Facebook send message/attachments errors (#8197 )	2023-10-25 08:59:25 -07:00
Muhsin Keloth	4fc62ed9ae	feat: Handle Instagram send message/attachments errors (#8174 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-10-25 08:56:09 -07:00
Muhsin Keloth	4a89bab23a	feat: Handle Telegram send message/attachments errors (#8173 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-10-25 08:36:31 -07:00
Shivam Mishra	b9694a0818	feat: support reply to for Telegram (#8105 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-10-20 13:14:20 +05:30
Shivam Mishra	7416bbb25e	feat: support reply to for outgoing message in WhatsApp (#8107 ) - This PR enables replies to WhatsApp.	2023-10-19 13:24:46 -07:00
Muhsin Keloth	78ce8a4652	feat: Add support for Instagram delivery reports (#8125 )	2023-10-18 23:42:34 -07:00
Muhsin Keloth	04c874fe35	feat: Add delivery reports for API channel (#8116 )	2023-10-18 10:11:13 +05:30
Shivam Mishra	c20415f3ba	test: reset Current.user before each example (#8126 ) Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-10-17 15:42:45 -07:00
Shivam Mishra	9018ec9678	test: reset `Current.user` after spec (#8123 )	2023-10-17 18:06:54 +05:30
Shivam Mishra	e55fe33f1b	test: fix flaky test by adding margin for time diff (#8121 )	2023-10-17 14:20:40 +05:30
Shivam Mishra	62d8ec7edb	feat: support reply to for incoming messages on facebook (#8076 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-10-13 16:33:50 +05:30
Muhsin Keloth	980013abae	feat: Add delivery reports for live chat (#8092 )	2023-10-12 20:48:20 +05:30
Vishnu Narayanan	ae52ca87aa	fix: Handle empty status in conversation controller (#8091 ) Fixes CW-2644	2023-10-12 17:11:04 +05:30
Vishnu Narayanan	415bb23c37	fix: Handle invalid metric in ReportsController (#8086 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com> Fixes CW-2643	2023-10-12 17:01:23 +05:30
Muhsin Keloth	bd918ee506	fix: Change the message status to `failed` if the Twilio message delivery status is `undelivered` (#8097 )	2023-10-12 15:27:38 +05:30
Muhsin Keloth	0bc20873f6	feat: Add delivery status for Twilio Channel (#8082 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-10-11 21:17:46 +05:30
Sojan Jose	6a07251007	feat: Add the ability to self-assign conversations in macros (#8048 ) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-10-10 09:38:23 +05:30
Muhsin Keloth	26e8877cd9	feat: Support link unfurling for all the channels within the same connected channel account. (#8033 )	2023-10-08 17:55:03 +05:30
Sojan Jose	72ba429159	fix: Show sources in bot response only if documents are present (#8055 ) - show sources section in bot only based on appropriate conditions	2023-10-05 00:11:01 -07:00
Pranav Raj S	3227cf7ff3	fix: Update query to support multiple tag conditions (#8054 )	2023-10-05 10:47:42 +05:30
Sojan Jose	6f19546c3c	feat: Add article messages along with bot responses (#7993 ) ref: https://linear.app/chatwoot/issue/CW-2464/bot-should-also-return-links-to-the-information	2023-10-04 15:40:59 -07:00
Nithin David Thomas	b71a580573	feat: Adds dark theme support for public portal [CW-2525] (#7979 ) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>	2023-10-04 11:56:00 +05:30
Sojan Jose	6a73953003	chore: Add delay before running dataimport job (#8039 ) - We have observed some failures for data import jobs in the cloud due to race conditions with job executions and active storage file uploading. This PR adds delays and retries to accommodate that.	2023-10-03 22:18:57 -07:00
Sojan Jose	336af1ac9a	chore: Create client API conversations with custom attributes (#8040 ) - Update client API create conversations endpoint to accept custom attributes as well.	2023-10-03 22:18:35 -07:00
Sojan Jose	826d9ec5a7	chore: Refactor Response Bot Data Schema (#8011 ) This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log - Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes - Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff - Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.	2023-10-01 19:31:38 -07:00
Muhsin Keloth	24fe3805d8	feat: Slack link unfurling (#7940 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-09-29 19:35:56 +05:30
Pranav Raj S	fd633e1613	feat: Add inbox webhook events (#8006 ) - Add webhook events for inbox creation/updation. - Right now, the feature is added under a feature_flag. It is not available by default on all installations.	2023-09-28 15:28:10 -07:00
Pranav Raj S	12a64f1b10	chore: Add an API to find the contacts using contact inbox sourceId (#8012 ) Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id	2023-09-28 15:26:28 -07:00
Sojan Jose	647161121e	chore: pass to agent if there is error parsing json (#7990 ) - GPT bot should pass the conversation to the agent if AI returns invalid json or any other error	2023-09-26 21:05:21 -07:00
Muhsin Keloth	cbbe939662	fix: Set avatar for users(agent/contact) in slack channels (#7960 )	2023-09-26 09:38:14 +05:30
Pranav Raj S	ff915dd2ea	fix: Avoid joining tables to fix the distinct value query (#7965 ) DISTINCT query with custom attributes return an error. To avoid the error, this PR refactors the query to include tags only when it is required. Fixes #7931 Fixes #7836 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-09-22 19:48:56 -07:00
Liam	bdeb2f9812	feat: Searching contacts by company name (#7867 ) Implement the functionality of being able to search the contacts page by company name. Fixes: #7818 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-09-21 00:53:12 -07:00
Nithin David Thomas	53dc38e650	fix: Renders youtube and vimeo links within blank lines as embeds (#7422 ) Within the article we are now rendering every link for youtube and vimeo as embeds. This isn't a good solution, as users might need to have plain links as well. This fix will render only links within two blank lines as embeds. Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-09-21 00:16:03 -07:00
Sojan Jose	9ba5adfd60	chore: Support multiple values for automation message content (#7871 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-09-19 13:04:58 +05:30
Shivam Mishra	53d530b815	feat: Add upload under account scope (#7914 )	2023-09-19 09:51:54 +05:30
Vishnu Narayanan	7b6a56714f	fix: double rendor error on message create api for suspended accounts (#7917 )	2023-09-14 20:06:48 +05:30
Sojan Jose	616371adbb	chore: Improve the behavior of lock to single conversation (#7899 )	2023-09-14 12:32:57 +05:30
Muhsin Keloth	2d4ef0c328	feat: Add `None` option in automation assign agent actions (#7900 )	2023-09-14 09:01:58 +05:30
Vishnu Narayanan	5e6e234afe	feat (perf): Remove conversation count in contacts list view (#7915 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-09-14 08:49:37 +05:30
Muhsin Keloth	18e9e771b5	fix: Check body exists before deleting null bytes in Twilio (#7910 )	2023-09-13 13:40:26 +05:30
Jordan Brough	4f5c5e9f85	fix: Erase null bytes from incoming Twilio messages (#7901 ) We've had some messages come in from a few different phone numbers that had null bytes in them. I don't know how this happens. They don't seem to be malicious. They currently cause the Postgres gem to raise an error when Chatwoot attempts to save the message body to the database: ArgumentError (string contains null byte) Related Rails GitHub issue: rails/rails#26891	2023-09-12 18:07:18 -07:00
Pranav Raj S	f05535c5ad	Revert "chore: Improve the behaviour of lock to single conversation (… (#7886 )	2023-09-09 09:59:21 +05:30
Sojan Jose	bfd192ebb2	chore: Improve the behaviour of lock to single conversation (#7863 )	2023-09-08 11:16:24 +05:30
Shivam Mishra	e529e1206e	fix: Update inline image processing logic to fix missing images when multiple inline images present (#7861 )	2023-09-06 14:35:19 +05:30
Shivam Mishra	9ebabb9832	feat: common attachment endpoint follow-up changes (#7826 )	2023-09-01 15:18:48 +07:00
Shivam Mishra	deec1d213b	feat: add a common upload endpoint (#7806 ) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>	2023-08-31 10:36:02 +07:00
Sojan Jose	6ab964b161	chore: fix flaky spec (#7686 ) - fix flaky reporting specs - fix flaky export spec	2023-08-25 00:11:41 -07:00
Shivam Mishra	5598b4b27e	feat: implement mutex for `SlackSendJob` (#7783 )	2023-08-25 11:58:29 +07:00
Sojan Jose	64ae9f625a	chore: Persist emojis in Contact Import (#7803 ) The previous fix would remove emojis in contact data. This change ensures they are persisited ref: #7787	2023-08-24 14:04:52 -07:00
Pranav Raj S	6ddc99d066	fix: Update the in_reply_to to logic to use processed_mail (#7793 )	2023-08-24 16:19:17 +05:30
Sojan Jose	acb7debd3f	chore: Contact import improvements (#7787 ) - Ensure existing contact information is updated on data import - Refactor the existing job to make it more readable - Fixes issues with import files in the wrong encoding fixes: #7307	2023-08-23 23:24:47 -07:00
Shivam Mishra	26ef21a243	feat: locking and retry in FB message parsing (#7701 )	2023-08-23 09:48:17 +07:00
Muhsin Keloth	0d41853b0b	fix: OpenAI CE specs (#7710 )	2023-08-21 12:54:35 +07:00
Pranav Raj S	29e8e41443	fix: Delete agent bots without deleting the messages (#7754 )	2023-08-17 13:48:49 -07:00
Sojan Jose	178bc80b25	fix: Update email alerts for Slack integration (#7739 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-08-17 11:46:37 -07:00
Jordan Brough	996f842882	feat: Allow Twilio::REST::TwilioError errors to raise and prevent Inbox creation (#7379 ) This update will mean that errors will roll back the current transaction and the error will be sent back to the frontend and the user will know that the Inbox did not finish setting up successfully.	2023-08-16 15:00:02 -07:00
Vishnu Narayanan	7b8a3fcae0	feat: auditlog for team and inbox member updates (#7516 ) - adds an audit log when an agent is added or removed from a team - adds an audit log when an agent is added or removed from an inbox Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-08-15 19:55:19 -07:00
Sojan Jose	e3b8c1fbb5	fix: Include waiting on agent conversations to unattended view (#7667 ) Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response. Previously it showed only the conversations where the first response was pending. Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-08-15 15:09:10 -07:00
Pranav Raj S	ebefb2e201	fix: Consider the emails where in-reply-to header has multiple values (#7715 ) - Return the first message id for now to avoid the errors and subsequently missing the message. - Use .last instead of .first to avoid expensive query. - Fix array response in response bot. Fixes: https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and	2023-08-11 17:53:57 -07:00
Muhsin Keloth	cfe86d9c06	fix: Create new slack thread if the thread identifier changes (#7702 ) Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>	2023-08-11 14:19:49 +05:30
Muhsin Keloth	c1c3a62412	fix: Improve reply prompt (#7588 ) Co-authored-by: Sojan Jose <sojan@chatwoot.com>	2023-08-09 10:25:37 +05:30
Pranav Raj S	4baa4363f4	fix: Update unread_count being 0 if agent has not seen the conversation (#7690 )	2023-08-07 18:50:31 -07:00
Sojan Jose	d06cf27800	chore: Specs for pageCrawler Service (#7632 )	2023-08-04 15:44:51 -07:00
Pranav Raj S	9ddd428935	feat: Update the slack integration-flow to allow users to select the channel (#7637 )	2023-07-28 14:50:30 -07:00
Sojan Jose	846f520ad2	feat: toggle typing and update last seen endpoints for client apis (#7621 ) - Add toggle_typing endpoint for client APIs - Adds update last seen endpoint for client APIs Fixes: #7581	2023-07-26 20:40:48 +03:00
Sojan Jose	6cbe1ed911	chore: Disable message hooks for conversations without incoming message (#7620 ) When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present. Fixes: https://linear.app/chatwoot/issue/CW-2187	2023-07-26 20:38:49 +03:00
OMAR.A	1d8341504a	fix: contacts count on filter (#7446 ) - Fixes the wrong count shown during the contact filter when contact has multiple labels associated.	2023-07-26 17:31:04 +03:00
Pranav Raj S	a6a0e78bbe	feat: Sort articles based on views (#7599 )	2023-07-24 20:27:43 -07:00
Sojan Jose	480f34803b	feat: Response Bot using GPT and Webpage Sources (#7518 ) This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries. The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed. Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.	2023-07-21 18:11:51 +03:00
Vishnu Narayanan	4828071fc3	feat: add audit trail for channel updates (#7396 )	2023-07-21 12:08:19 +05:30
Pranav Raj S	d7566c453d	chore: Take the count directly rather than grouping the conversations (#7535 )	2023-07-19 12:12:30 -07:00
Vishnu Narayanan	ea825d49da	feat: add auditlogs for account model (#7511 )	2023-07-19 23:52:34 +05:30
Tejaswini Chile	f3f665cabb	fix: Sentiment analysis queue update (#7552 )	2023-07-19 20:27:20 +05:30
Tejaswini Chile	5b480f563d	feat: Sentiment model download and upload to vendor (#7526 )	2023-07-18 12:17:50 +05:30
Pranav Raj S	3a77e672f8	feat: Compute average response time of replies (#7530 )	2023-07-17 11:21:31 -07:00
Muhsin Keloth	91c1061214	feat: Add more AI options (#7502 ) Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-07-16 12:25:16 -07:00
Muhsin Keloth	19ff738211	feat: Add more options for AI reply suggestions (#7493 )	2023-07-13 10:26:25 +05:30
Pranav Raj S	21691f2407	fix: Update breaking specs on sentiment and open AI integration (#7513 )	2023-07-12 14:43:11 -07:00
Tejaswini Chile	10dd0ba647	feat: Sentiment Analysis (#7475 )	2023-07-12 15:03:31 +05:30
Pranav Raj S	09f46aa912	chore: Update onMessage event to include conversation id (#7497 )	2023-07-10 15:04:31 -07:00
Shivam Mishra	a940f4c1d2	feat: Allow label suggestions with OpenAI APIs (#7428 )	2023-07-10 14:40:54 +05:30
Tejaswini Chile	71837bedf9	feat: Ability to customise the email sender name [CW-1629] (#7345 )	2023-07-04 20:46:01 +05:30
Pranav Raj S	022f4f899f	Revert "feat: Support Azure single-tenant application using the Graph… (#7436 )	2023-06-29 16:50:18 -07:00
Sojan Jose	40830046e8	feat: Audit Logs for Account User Changes (#7405 ) - Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account - Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin - Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>	2023-06-28 22:42:06 +05:30
Tejaswini Chile	d05c953eef	feat: Support Azure single-tenant application using the Graph API (#6728 ) (#6878 )	2023-06-28 08:13:08 +05:30
Vishnu Narayanan	f963e00731	fix: capture user and ip details on Inbox delete (#7395 ) Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs Co-authored-by: Sojan <sojan@pepalo.com>	2023-06-27 19:49:24 +05:30
Luis	533f9f7fe4	fix: Email collect overriding existing contact name (#7355 ) Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it. Co-authored-by: Sojan <sojan@pepalo.com>	2023-06-22 19:09:12 +05:30
Pranav Raj S	93daaea19b	feat: Add a sort option for conversations waiting for a reply from an agent (#7364 )	2023-06-21 13:20:39 -07:00
Nithin David Thomas	e6a49b5800	feat: Shows Youtube and Vimeo links as embeds [cw-1393] (#7330 ) This change will render the youbtube, vimeo and .mp4 urls as embedded in the article page in the help centre. Fixes: https://linear.app/chatwoot/issue/CW-1393/help-center-support-video-upload-in-articles Co-authored-by: Sojan <sojan@pepalo.com>	2023-06-21 20:28:28 +05:30
Sojan Jose	595e6e79f0	chore: Add sla policy association to conversation (#7360 ) Adds the sla policy association to the conversation Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation	2023-06-21 14:48:50 +05:30
Sivin Varghese	93d8157a55	feat: Adds Lithuanian language selectable as site language (#7354 )	2023-06-20 17:29:05 +05:30
Vishnu Narayanan	6bea2cbc4a	feat: add audit trail for macros (#7352 )	2023-06-20 13:04:59 +05:30
Tejaswini Chile	afb7e67795	fix: empty account variable for custom_attrbute_definition running in background job (#7351 )	2023-06-20 12:15:36 +05:30
Tejaswini Chile	9d0de04f7c	fix: set custom filter count in redis (#7164 )	2023-06-19 16:10:03 +05:30
Shivam Mishra	237358af24	refactor: use as_json for formatting the string (#7332 )	2023-06-19 13:33:48 +05:30
Shivam Mishra	e8a27bea4b	feat: Add APIs for limit check in accounts (#7242 )	2023-06-15 20:11:40 -07:00
Pranav Raj S	69b9123963	fix: Use available_name only (#7312 ) We have display_name and the actual name for an agent. display_name is used in all public facing parts. The https://github.com/chatwoot/chatwoot/pull/7232/files PR missed this and used actual name instead. This PR fixes it.	2023-06-15 17:52:53 +05:30
Tejaswini Chile	1ee6a8fe90	chore: Add validation for processed content field (#7306 ) * logging the messages id for message validation exception * Update the processed_message_content validation over length * codeclimate * specs failing for contacts	2023-06-14 18:28:42 +05:30
Muhsin Keloth	6eb4fa41ff	feat: Add sender details and message create date in the attachment API (#7308 )	2023-06-14 17:29:13 +05:30
Nithin David Thomas	d2aa19579e	feat: Adds support for superscript in help center articles (#7279 ) - Adds support for superscript when rendering article markdown - Chatwoot Markdown Render to render markdown everywhere Co-authored-by: Sojan <sojan@pepalo.com>	2023-06-14 15:39:00 +05:30
Shivam Mishra	2e79a32db7	fix: calculation for resolution count (#7293 ) * fix: calculation for resolution count * test: resolution count bug fix - ensure enqueued jobs are run - fix the dates check, conversations resolved today should show up in today * feat: ensure conversations are resolved * test: do not count extra events if the conversation is not resolved currently * fix: typo	2023-06-14 13:50:10 +05:30
Shivam Mishra	a86e236d19	feat: update cache headers for cache_keys (#7283 ) Update the cache headers for cache_keys to max-age=10, private, stale-while-revalidate=300 1. The cache will be fresh for 10 seconds (max-age=10). During this time, the browser will use the cached version without checking with the server. 2. After the initial 10 seconds, the browser can continue to serve the stale cache for up to 5 minutes (stale-while-revalidate=300). During this period, it will also try to revalidate and update the cache in the background. 3. After 310 seconds in total (10 seconds fresh, 300 seconds stale), if the browser has not been able to revalidate the cache, it will attempt to fetch the fresh resource directly from the server for subsequent requests, causing potential latency equivalent to a network request. This means that the data will be directly revalidated only every 5 mins. Other times, it will stay fresh for 10 seconds and revalidate in the background. In most cases, we won't have to rely on a cache validation check because there is a WebSocket event for revalidation, so we know if something changes. Right now the stale-while-revalidate is 5 minutes, we can then move it to 15 minutes. > The stale-while-revalidate header is not supported in Safari, for Safari the cache keys will only stay in memory for 10 seconds before being marked stale	2023-06-14 13:21:51 +05:30
Tejaswini Chile	23ca6d56f9	feat: Contact Exports (#7258 )	2023-06-13 09:18:43 +05:30
Tejaswini Chile	c99d9f9557	fix: search for nil in-reply-to messages (#7286 )	2023-06-12 16:01:56 +05:30
Vishnu Narayanan	9ff5978d6e	feat: Add audit trail events for team (#7285 )	2023-06-09 17:30:36 -07:00
Tejaswini Chile	879a244f93	fix: Automations condition based quoted text (#7272 )	2023-06-09 17:00:05 +05:30
Tejaswini Chile	f64f2138db	fix: Update mail check for html_part (#7273 )	2023-06-09 16:08:40 +05:30
Sojan Jose	48f2e58e59	feat: Ability to update avatars from super admin (#7264 ) - Ability to update user avatars from super admin - Ability to update bot avatars from super admin fixes: #7060	2023-06-09 15:32:24 +05:30
Chamath K.B. Attanayaka	c715e396f0	feat: added input_select type message support for whatsapp (#6886 ) - Added input_select message type support for Whatsapp Cloud API and Whatsapp 360dialog. Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-06-09 15:20:45 +05:30
Tejaswini Chile	2b7989f52b	fix: reply mailer with sender name (#7232 )	2023-06-08 17:07:08 +05:30
Sojan Jose	117d5301b4	chore: API documentation updates for CSAT surveys (#7255 ) - Expose conversation uuid in APIs - swagger documentation for cast survey update via public/message/update endpoints - swagger documentation for survey/responses/conversation_uuid endpoint Fixes: #6328	2023-06-05 21:14:01 +05:30
Tejaswini Chile	aae6081d73	fix: check content disposition, for inline messages in mail (#7231 )	2023-06-05 20:28:32 +05:30
Sojan Jose	d03924b846	feat: Enable sending template messages in webhooks (#7252 ) fixes: https://github.com/chatwoot/chatwoot/issues/5291	2023-06-05 20:27:28 +05:30
Tejaswini Chile	09971fd613	fix: Wrap references string into array (#7243 )	2023-06-03 07:33:36 +05:30
Tejaswini Chile	abc27fa791	fix: find mail message by references (#7220 )	2023-05-31 19:23:29 +05:30
Sojan Jose	d93a8d05bc	chore: Increase character limit for external url fields (#7230 ) - Increase the external url field validation to 2048 characters fixes: https://github.com/chatwoot/chatwoot/issues/7098	2023-05-31 19:17:24 +05:30
Shivam Mishra	f1a77ba934	feat: allow superadmins to reset cache keys for IndexedDB (#7180 ) Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load. fixes: https://linear.app/chatwoot/issue/CW-1817 Co-authored-by: Sojan <sojan@pepalo.com>	2023-05-29 23:05:17 +05:30
Sojan Jose	ffc6364690	chore: Improve Whatsapp Templates Sync (#7210 ) - update the templates updated at, even if the API request fails ( to prevent jobs from stacking up in case of API failures upstream ) - sequence the job in batches of 25 requests per minutes schedule ( in case API response time is high, also not to send too many requests in a single batch ) - move the sync job re-rerun to 3 hours ( since we are updating the updated at even in case of failures )(prev 15 minutes ) Fixes: https://linear.app/chatwoot/issue/CW-1590	2023-05-29 22:23:22 +05:30
Sojan Jose	3a7633b564	feat: API to create HMAC verified conversations (#7209 ) Fixes: #6744	2023-05-29 21:57:24 +05:30
Sojan Jose	afc97faa8b	chore: Rotate pubsub token on password change (#7194 ) Fixes: https://linear.app/chatwoot/issue/CW-1350/	2023-05-27 13:24:31 +05:30
Muhsin Keloth	2c85098698	fix: Mentions in assigned/participation notification(#7185 )	2023-05-25 18:18:56 +05:30
Vishnu Narayanan	123fc73394	feat: add audit trail for sign_in and sign_out (#7158 ) * feat: add audit_trail for sign_in event * chore: ignore unrelated User model columns for auditing * chore: fix prepend call for webhook/automation rule * chore: add spec for sign_in event * chore: refactor sign_in auditlog method to enterprise namespace * feat: add sign_out audit trail * feat: review comments	2023-05-25 14:27:30 +05:30
Tejaswini Chile	8e79cf72e1	fix: issue with slack job (#7179 )	2023-05-24 20:22:34 +05:30
Nithin David Thomas	2764338453	fix: Fixes wrong copy being sent to users via email invite [cw-1290] (#7159 ) * fix: Fixes invite email copy * fix: Fixes wrong copy being sent to users via email invite	2023-05-23 09:37:40 +05:30
Tejaswini Chile	d481b9fbcf	feat: Limit the number of custom filters per user (#7101 )	2023-05-22 18:03:15 +05:30
Tejaswini Chile	0e903d2365	chore: Add delay for slack job when message has attachments (#7107 )	2023-05-22 13:51:14 +05:30
Sojan Jose	e3f4be97c0	fix: Reauthorize when channel settings updated (#7134 ) Fixes: https://linear.app/chatwoot/issue/CW-1803/bug-inbox-doesnt-update-reauthorisation-required-automattically	2023-05-19 22:04:34 +05:30
Sojan Jose	7b9a9831c1	chore: Fix rubococop failures (#7130 ) - fixes rubocop failures on develop	2023-05-19 15:32:25 +05:30
Sojan Jose	7ab7bac6bf	chore: Enable the new Rubocop rules (#7122 ) fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules	2023-05-19 14:37:10 +05:30
Shivam Mishra	b988a01df3	fix: exclude private and activity messages from public API (#7123 ) - Exclude private messages	2023-05-19 14:24:49 +05:30
steffenhaak	132cf802d5	fix: Open AI Integration should respond in conversation language (#7092 ) Appended "Reply in the user's language." to obtain the answer in the user's language. Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts Co-authored-by: Sojan <sojan@pepalo.com>	2023-05-18 18:50:48 +05:30
Shivam Mishra	f2f33038f2	fix: Make category non-mandatory (#7117 ) Creating articles in a new help center without categories throws an error. This PR fixes that.	2023-05-18 18:42:28 +05:30
Sojan Jose	ca85d4e1c6	fix: External url validation in attachment (#7082 ) fixes: https://linear.app/chatwoot/issue/CW-1746/activerecordrecordinvalid-validation-failed-external-url-is-too-long	2023-05-15 20:33:58 +05:30
Tejaswini Chile	b994706265	fix: Email date attribute not being set (#7081 ) Fixes: https://linear.app/chatwoot/issue/CW-1738/typeerror-no-implicit-conversion-of-nil-into-string-typeerror	2023-05-15 20:19:03 +05:30
Tejaswini Chile	65e91f6a6f	fix: Duplicate instagram conversations for echo messages (#7078 )	2023-05-15 16:25:15 +05:30
Nithin David Thomas	7dd1562b40	fix: Welcome email copy changes and canned response API error handling [cw-1290] (#7054 ) Fixes: https://linear.app/chatwoot/issue/CW-1290/minor-ui-issues	2023-05-15 16:17:55 +05:30
Tejaswini Chile	354010a6e1	chore: fetch mails with multiple attachments (#7030 )	2023-05-14 10:02:36 +05:30
Sojan Jose	385eab6b96	chore: Add max length validation to text fields (#7073 ) Introduces a default max length validation for all string and text fields to prevent processing large payloads.	2023-05-12 22:12:21 +05:30
Muhsin Keloth	2c3160cfee	feat: API to list all attachments for a conversation (#7059 ) Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation	2023-05-12 15:48:06 +05:30
Muhsin Keloth	271263bcc2	feat: SLA CRUD APIs (EE) (#7027 ) Fixes: https://linear.app/chatwoot/issue/CW-1613/sla-api Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-05-11 22:42:56 +05:30
Jamie Wood	d99997d17d	feat: Add ability to filter Conversations by underlying `source_id` (#6979 ) This change adds the ability to include a `source_id` param when querying the `/api/v1/accounts/{account_id}/conversations/search` endpoint. It restricts to results to only conversations related to a contact_inbox with the provided parameter. My motivation for adding this feature was to allow an external API to communicate with a specific conversation with only an awareness of the conversation `source_id` from the client. Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-05-11 17:32:29 +05:30
Sojan	65bad90b69	Revert "fix: Welcome email copy changes and canned response API error handling [cw-1290] (#6905 )" This reverts commit `07aaa046c1`.	2023-05-10 16:43:18 +05:30
Nithin David Thomas	07aaa046c1	fix: Welcome email copy changes and canned response API error handling [cw-1290] (#6905 ) * fix: Welcome email copy changes and canned response API error handling * Review fixes * Uses mixin for alerts in canned page * Typo fixes * Copy changes * Fixes broken tests * Fixes review comments * Fixes typo errors with mail template * Removes unwanted case * Fixes repetitive texts --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-05-10 15:55:48 +05:30
Shivam Mishra	2b88ecdfc4	feat: Add a feature flag for Audit Log UI (#7035 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-05-08 12:44:15 -07:00
Vishnu Narayanan	51fb3b7e8e	fix: enable lograge in superadmin path (#7026 ) * fix: lograge superadmin path * chore: add spec for superadmin devise session controller * chore: address review comment	2023-05-08 13:43:55 +05:30
Sojan Jose	022383d942	chore: Upgrade to Rails 7 (#6719 ) fixes: #6736	2023-05-06 10:44:52 +05:30
Sojan Jose	85e57c2e94	chore: Reorganize Sidekiq Queues (#6976 ) - Rearrange and reprioritize current sidekiq queues - Trim the unnecessary queues ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async	2023-05-04 15:44:16 +05:30
Tejaswini Chile	b081fe08b8	feat: whatsapp duplicate message (#7004 )	2023-05-03 15:18:20 +05:30
Tejaswini Chile	847d7ea082	feat: Add support to uncategorized articles (#6912 )	2023-05-02 15:35:26 +05:30
Tejaswini Chile	c8041392dc	feat: Enable features on successful subscription (#6953 ) * feat: Enable features on successful subscription * fix: Add specs * disable features for default plan * Remove mark as cloud customers --------- Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-05-01 14:58:39 -07:00
Sojan Jose	02c467b6db	chore: GPT Reply suggestion & summarize endpoints (#7011 ) Adds additional endpoints for OpenAI integration which will allow - Reply Suggestions - Summarization ref: #6436 fixes: https://linear.app/chatwoot/issue/CW-1596/backend-for-generating-conversation-summary	2023-04-28 19:57:25 +05:30
Tejaswini Chile	99dfe1d5af	feat: Enable template variables in channel greeting messages (#6971 )	2023-04-26 20:23:46 +05:30
Tejaswini Chile	3c2d6faf68	feat: Instagram story replies will display the original story link (#6846 )	2023-04-26 15:27:07 +05:30
Shivam Mishra	d95283f5c2	feat: improvements to priority (#6981 ) * fix: colors for urgent icon * feat: trigger updated event on priority change * fix: specs	2023-04-25 22:28:19 +05:30
Shivam Mishra	5600b518ac	fix: validate `template_params` for WhatsApp (#6881 ) - Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property. - Add specs for JsonSchemaValidator - Enable the validator for template_params	2023-04-25 16:50:36 +05:30
Shivam Mishra	0bbb28c432	feat: sort conversation on priority (#6943 ) * feat: update seed script to include prioritt * feat: add sort_handler for conversations * test: sort on priority order --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-04-25 09:47:47 +05:30
Sojan Jose	cf91e9eb58	chore: Use find_each instead of .all.each (#6975 ) - Enable the rubocop Rails/FindEach - Replace the .all.each with .find_each This should let us avoid potential memory usage. Motivation from the speedshop newsletter by Nate Berkopec ref: https://www.rubyinrails.com/2017/11/16/use-find-each-instead-of-all-each-in-rails/ ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async	2023-04-25 09:32:35 +05:30
Muhsin Keloth	92fa9c4fdc	feat: Ability to improve drafts in the editor using GPT integration (#6957 ) ref: https://github.com/chatwoot/chatwoot/issues/6436 fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration --------- Co-authored-by: Sojan <sojan@pepalo.com> Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>	2023-04-24 23:52:23 +05:30
Tejaswini Chile	e3193dcabc	feat: Link help center portal to an Inbox (#6903 )	2023-04-24 12:49:52 +05:30
Chatwoot Bot	3a35281b3f	chore: Update translations (#6941 ) Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-04-21 15:28:56 +05:30
Shivam Mishra	a34729c153	feat: add activity message for priority change (#6933 ) * feat: add priority const * feat: add toggle priority method * feat: update controller route and specs * refactor: status change method * refactor: abstract label change and mute activity * feat: add priority change_activity * fix: interpolation for previous_changes * refactor: reduce cognitive complexity of priority_change_activity * refactor: move priority activity message handler to a separate module * refactor: move typing logic to a service * refactor: tests to reduce complexity * fix: typo * fix: constants * fix: priority conditions * fix: add a response * fix: argument destructuring in I18n.t --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-04-20 16:41:53 +05:30
Shivam Mishra	6b2736aa63	fix: inconsistency in report and summary for metric counts (#6817 ) * feat: include timezone offset in summary calculation * fix: exlcude end in date range * test: explicit end of day * fix: test for report builder * fix: reports.spec.js --------- Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>	2023-04-20 12:55:04 +05:30
Muhsin Keloth	d1584eea72	feat: Add an action on automation to change the priority (#6925 )	2023-04-20 11:31:33 +05:30
Tejaswini Chile	5cdc7d654a	feat: Support multiple emails in email transcript automation (#6924 )	2023-04-19 16:55:25 +05:30
Volodymyr Makukh	b93b8cdab6	Fix flaky reporting_event_listener_spec (#6923 )	2023-04-19 10:42:45 +05:30
Pranav Raj S	c5c36af529	fix: Remove fallback phone_number search in WhatsApp event processing (#6904 )	2023-04-18 18:30:01 -07:00
Jordan Brough	026e03c307	fix: Handle spaces in CC/BCC email lists (#6788 ) When the CC field is generated in the UI, the email values are joined together with ", " but when they are parsed, we currently split by just ",". This causes an error on the backend and on the frontend. It seems reasonable to update the code to allow whitespace in the input and to split by `\s*,\s` and also to trim leading and trailing whitespace from the CC list. --------- Co-authored-by: Sojan <sojan@pepalo.com>	2023-04-18 19:18:23 +05:30
Tejaswini Chile	905e77048f	chore: Contact import improvements (CW-1362) (#6747 ) Fixes: https://linear.app/chatwoot/issue/CW-1362/csv-imports-are-not-working-properly Fixes: #3462 --------- Co-authored-by: Sojan <sojan@pepalo.com>	2023-04-18 00:40:55 +05:30
Shivam Mishra	1886d4ce08	fix: response body in twitter callback (#6907 ) * fix: response body * fix: tests	2023-04-14 16:48:28 +05:30
Tejaswini Chile	2b736f4698	fix: Update from_email in the name to fix the syntax error (#6900 )	2023-04-13 10:42:38 -07:00
Tejaswini Chile	9ca21df9fd	feat: Route emails based on x-original-to in email channel (#6901 ) Fixes: #6608 ref: https://linear.app/chatwoot/issue/CW-30/emails-not-routed-based-on-x-original-to	2023-04-13 14:52:12 +05:30
Tejaswini Chile	44837aa657	Fix: save twitter profile for inbox (#6667 ) Fixes: #737	2023-04-12 14:16:24 +05:30
Tejaswini Chile	d45512df72	feat: Account deletion with deleteObjectJob (#6885 ) Fixes: https://linear.app/chatwoot/issue/CW-1365/allow-super-admin-to-delete-an-account Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-04-12 13:54:01 +05:30
Tejaswini Chile	610463c980	fix: flatten template array for whatsapp templates (#6880 ) - Refactor the WhatsApp template sync job - Fix the issue when fetching the next set of templates	2023-04-11 17:48:17 +05:30
Vishnu Narayanan	ad75a79135	feat: add pagination support for audit logs API (#6843 ) Add pagination support for audit logs API	2023-04-10 21:07:01 +05:30
Tejaswini Chile	d49989ace1	chore: Specs for Whatsapp template pagination (#6870 ) Spec for https://github.com/chatwoot/chatwoot/pull/6835	2023-04-10 20:44:43 +05:30
Tejaswini Chile	e69e0bc984	Add status reopen activity message for api channel (#6839 )	2023-04-10 19:12:20 +05:30
Pranav Raj S	e877b01e00	fix: Invalidate cache if any of the related objects change (#6860 ) * fix: Invalidate cache if any of the related objects change * Add specs: * Update context --------- Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>	2023-04-10 15:47:13 +05:30
Pranav Raj S	463c09184c	fix: Disable processing events if account is suspended (#6849 )	2023-04-07 12:01:03 -07:00
Muhsin Keloth	a521762dd6	feat: Support `after` param in messages end point (#6848 ) Adds support to `after` param while fetching messages Fixes: https://linear.app/chatwoot/issue/CW-1475/support-after-param-in-messages-end-point	2023-04-07 13:42:54 +05:30
Pranav Raj S	ebd5fbef17	chore: Use feature_flags attribute instead of settings_flags (#6820 ) * chore: Use feature_flag instead of settings_flag * Remove unnecessary changes	2023-04-04 09:56:58 -07:00
Shivam Mishra	a040aee96b	feat: allow adding custom attributes to conversations from the SDK (#6782 ) * feat: add conversation attributes method to sdk and widget app * feat: add endpoints to update custom attributes * refactor: update SDK api * feat: add api and actions for conversation updates * fix: error message * test: custom attributes on conversations controller --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-04-04 08:57:55 +05:30
Tejaswini Chile	6a0ca35de4	Feat: detect language of the message content (#6660 )	2023-04-04 08:57:27 +05:30
Tejaswini Chile	d2d6d271c3	CW-1399 Phone number import (#6815 )	2023-04-03 13:53:59 +05:30
Pranav Raj S	ebc144683a	chore: Update conversation thread rendering in Slack (#6812 )	2023-04-02 22:26:08 -07:00
Tejaswini Chile	d1ac33e98c	feat: Phone number based automation conditions (#6783 )	2023-04-02 10:54:51 +05:30
Tejaswini Chile	21da03fe5b	Fix: Consider bot message on slack integration (#6793 )	2023-03-31 18:56:51 +05:30
Sojan Jose	7930902ec8	chore: Refactor Automation Specs (#6796 ) The current way of writing specs for automation in one single file automation_listener isn't effective. Hence we are breaking down the specs for each class into separate spec files. fixes: CW-1447	2023-03-30 21:02:52 +05:30
Tejaswini Chile	d8604107aa	fix: Add link to conversation in slack message (#6768 )	2023-03-30 13:03:19 +05:30
Muhsin Keloth	cef44bc557	fix: Check valid params exists in `WhatsAapp` payload (#6780 ) Fixes #6779 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-03-30 12:10:59 +05:30
Sojan Jose	7e3a4d2c20	fix: Adds assignee as a participant during auto-assign (#6789 ) - Ensures that the assignee is added as a participant during auto-assign	2023-03-30 11:39:53 +05:30
Sojan Jose	a4c9a2b2f2	chore: Support telegram `edited_message` events (#6785 ) - Add support for telegram edited_message events: Update the user message back in the Chatwoot dashboard when updated by the contact on telegram	2023-03-29 18:48:16 +05:30
Chamath K.B. Attanayaka	6002394fcf	feat: Support input_select messages on telegram (#5887 ) - Adding interactive button support for telegram for outgoing and incoming messages. Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-03-28 22:50:07 +05:30
Tejaswini Chile	54a809ea54	fix: Case insensitive email match (#6760 ) Fixes: https://linear.app/chatwoot/issue/CW-1354/email-id-case-sensitive Co-authored-by: Sojan <sojan@pepalo.com>	2023-03-28 15:23:41 +05:30
Tejaswini Chile	fdb067a352	fix: mentions are not rendered properly in slack (#6762 )	2023-03-28 13:40:16 +05:30
Muhsin Keloth	3535a1a708	chore: Auto capitalize the last name field while sending the canned response/variables (#6767 ) * Capitalize last name * Add more spec * Fix last name spec issue * More spec fixes * Add more spec fixes * Update user_drop_spec.rb	2023-03-28 13:03:51 +05:30
Shivam Mishra	4c10845acd	fix: [CW-44] don't count private message as first reply (#6707 ) * fix: don't count private message as first reply * fix: update first_human_response_logic * refactor: separate valid_first_reply method * test: valid first reply * feat: add check for automation rule * test: update step that creates data * fix: add boundary condition in case first_reply_created_at is not present * test: fix report builder * refactor: conditions * test: remove second message condition	2023-03-27 21:23:37 +05:30
Muhsin Keloth	5b7bed9640	chore: Auto capitalize the name field while sending the canned response/variables (#6758 ) * capitalize name before sending the message * Fix specs * Code cleanups	2023-03-27 18:49:48 +05:30
Shivam Mishra	00ee0478eb	feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710 ) * feat: allow caching of labels in the account scope * feat: send cache keys in account json response * feat: kickstart web worker * feat: setup basic architecture for workers * feat: install idb * feat: add datamanger * fix: typos * refactor: rename method * feat: make init db a manual step * refactor: separate accountIdFromRoute * feat: cache enabled API client * feat: enable caching for inboxes and labels * feat: enable cache for team * feat: manage exceptions for team * feat: add team to data manager * feat: add a generic listener * refactor: send only cache keys * refactor: separate validate method * feat: add listeners * feat: add event for revalidate * feat: add cache keys endpoint * refactor: fetch cache keys instead of full account data * fix: key pattern * feat: don't fetch account for cache_keys * fix: cache key base class * refactor: cache keys helper * feat: add helper * fix: cache-key update logic * feat: delete indexeddb on logout * feat: remove worker.js * refactor: move data-manager * refactor: name of file * feat: add test for DataManager * refactor: add fake idb to jest setup * test: cache keys helper * test: cache keys helper * test: cache_keys in accounts controller * refactor: remove cache_keys context * feat: add policy for cache-keys	2023-03-27 12:16:25 +05:30
Tejaswini Chile	856d9067b0	fix: Super admin redirect issue [CW-1370] (#6715 )	2023-03-23 14:37:21 +05:30
Tejaswini Chile	d94f195284	feat: Add link for instagram profile link (#6721 )	2023-03-23 13:34:42 +05:30
Tejaswini Chile	9c040af028	[CW-1348] fix: Update email regex validation for contact_inbox (#6705 )	2023-03-21 10:51:12 +05:30
Shivam Mishra	e5134c9ef5	[CW-53] feat: allow downloading heatmap report (#6683 ) * feat: add control header slot * feat: add download API call * feat: add conversation traffic template * feat: allow downloading heatmap content * feat: wire up download * fix: grid layout for mobile * chore: revert formatting * revert: en.yml file * feat: add conversation traffic text * feat: disable rule for map block * test: conversation traffic * fix: timezone offset * feat: download report in UTC * feat: add UTC warning * chore: revert formatting * feat: add traffic text * chore: fix whitespace change	2023-03-20 15:46:29 +05:30
Tejaswini Chile	4f936aada5	[CW-1342]: Inbox deletion in background job (#6708 )	2023-03-20 13:46:07 +05:30
Tarang	0c9f129c74	Fix issues with Microsoft Provider (#6702 )	2023-03-20 12:27:43 +05:30
Tejaswini Chile	cf487c76a0	fix: delete user record if belongs to no account (#6664 )	2023-03-15 21:49:49 +05:30
Sojan Jose	a99c37ae5e	chore: Resolve bundle audit (#6671 ) - Update gems to resolve bundle Audit advisories	2023-03-15 14:05:54 +05:30
Sojan Jose	da76537011	chore: Search optimisations (#6644 ) - Strip search term before searching - order messages by created_at desc - order contacts by last_activity_at desc - order conversations by created_at desc - Search only resolved contacts - Optimize resolved contacts query ref: #6583	2023-03-13 19:10:31 +05:30
Tejaswini Chile	8f4d4798c2	feat: Backend changes for article and categories ordering (#6655 )	2023-03-13 17:39:07 +05:30
Jacson Santos	2e95d3a173	fix: Duplicate conversations and contacts WA and Brazil numbers (#6222 ) Resolves issue when receiving a message from Brazil Whatsapp number. Fixes: #5840 Co-authored-by: Sojan <sojan@pepalo.com>	2023-03-13 13:20:53 +05:30
Tejaswini Chile	f2684545d9	fix: Handle dialogflow hook without setting and credentials (#6638 )	2023-03-09 20:11:08 +05:30
Tejaswini Chile	fbdc79df76	Fix: skip invalid access token from sentry (#6639 )	2023-03-09 16:28:45 +05:30
Tejaswini Chile	54b7c98795	fix: Warn Facebook error code 100-2018218 (#6632 )	2023-03-09 13:51:10 +05:30
Tejaswini Chile	dd8f8fc845	chore: Disable error tracking for Whatsapp error webhooks (#6627 ) https://developers.facebook.com/docs/whatsapp/on-premises/webhooks/components We are not going to handle the WhatsApp error component webhook event. https://chatwoot-p3.sentry.io/issues/3957884597/?project=4504723538771968&query=is%3Aunresolved&referrer=issue-stream Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-03-08 20:50:59 +05:30
CristianDuta	c20410f3f4	feat: Ability to update CSAT over Client APIs (#6470 ) This PR allows updating CSAT over Client APIs. ref: #6328 Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch> Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-03-08 18:42:49 +05:30
Sojan Jose	9bc0f67f54	feat: Add specs for `WHATSAPP_CLOUD_BASE_URL` env variable (#6630 ) ref: #6622	2023-03-08 18:38:54 +05:30
Tejaswini Chile	9c9183a352	chore: spec ensuring first_reply_created doesn't trigger automations Specs to ensure that first_reply_created event doesn't trigger automations ref: #6618	2023-03-07 17:40:17 +05:30
Tejaswini Chile	ec04ddc725	Fallback name branch (#6591 )	2023-03-03 12:26:59 +05:30
Tejaswini Chile	a4fc0eef4b	fix: Exception tracking for dialogflow bot service (#6593 )	2023-03-02 21:33:07 +05:30
Pranav Raj S	9e8eb293e9	fix: Allow integration apps to be listed by an agent (#6587 ) * fix: Allow integration apps to be listed by an agent * Fix rubocop	2023-03-02 13:02:21 +05:30
Tejaswini Chile	61d0a63bf7	Fix: product#804: email sender improvement (#6579 )	2023-03-02 10:57:14 +05:30
Vishnu Narayanan	d870b0815a	feat: Audit log APIs (#6434 ) - Adds the appropriate APIs for Audit Logs. ref: #6015	2023-03-01 20:02:58 +05:30
Tejaswini Chile	34a2486e9c	chore: Support plus forwarding in email channel (#6482 ) - Support for plus forwarding in the email addresses for email channels Co-authored-by: Sojan <sojan@pepalo.com>	2023-03-01 15:42:48 +05:30
Sojan Jose	c9c3ac4b44	chore: Load only required APMs (#6497 ) - Disable requiring the gems for all the APMs - Switch to selectively requiring them.	2023-03-01 14:31:51 +05:30
Sojan Jose	4c921d3d0e	chore: fix flaky tests (#6569 ) - fixing flaky test in search service spec	2023-03-01 11:44:16 +05:30
Sojan Jose	d4e7eaecce	feat: New APIs for search (#6564 ) - Adding new API endpoints for search - Migrations to add appropriate indexes	2023-02-28 22:00:36 +05:30
Pranav Raj S	b141fc1289	fix: Fetch categories by locale (#6557 )	2023-02-27 09:12:14 -08:00
Tejaswini Chile	ce807d3251	fix: Condition based backend validation (#6554 )	2023-02-27 20:22:07 +05:30
Tejaswini Chile	b76fda53a2	fix: Email subject automation issue (#6533 )	2023-02-27 18:33:11 +05:30
Shivam Mishra	06ffaa90fc	fix: bots included in time to response metrics (#6409 ) * feat: ignore bots in avg_first_response_time * feat: ignore bots in avg_first_response count * feat: add bot handoff event * feat: add handoff event listener and reporting event * fix: ignore agent bot in first response * refactor: calculate first_response with last handoff * refactor: method defn order * test: new reporting events * feat: Revert "feat: ignore bots in avg_first_response count" This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89. * feat: Revert "feat: ignore bots in avg_first_response_time" This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987. * fix: business hour calculation for first_reply * fix: event_start_time for first_response * feat: add migration to recompute first_responses * refactor: separate mute helpers for conversation * refactor: rename migration * refactor: migration script * fix: migration typo * fix: typo in query * feat: update schema.rb * Revert "feat: update schema.rb" This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896. * feat: update schema * refactor: update events as a batch job * fix: ignore the event if value is negative * feat: don't create a new hand-off if it's already present * refactor: break the action into smaller chunks * refactor: update reporting listener spec Handle the case to ensure extra bot handoffs are not created for a give conversation * fix: import error --------- Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>	2023-02-25 09:48:48 +05:30
Pranav Raj S	c998c84bc0	fix: Name missing when email is collected via email hook (#6530 ) - The name is not updated when the email is updated via the email collect message. This PR fixes that.	2023-02-24 15:24:53 +05:30
Tejaswini Chile	26e760a281	Add sender_name in the SMTP reply mails (#6528 )	2023-02-24 13:20:56 +05:30
Vishnu Narayanan	71f2b27728	fix: ActiveRecord::RecordNotFound Couldn't find Channel::WebWidget (#6523 ) * fix: resucue ActiveRecord::RecordNotFound for webwidget controller * chore: add rails.log	2023-02-23 19:16:07 +05:30
Vishnu Narayanan	930863b25b	fix: sentry CHATWOOT-37A ActiveRecord::RecordNotUnique (#6496 ) * fix: sentry CHATWOOT-37A #6457 * chore: add spec --------- Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-02-21 09:34:51 +05:30
Sojan Jose	ca1adb9960	feat: conversation participants (#4145 ) Fixes #241 Fixes: chatwoot/product#648 Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com> Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-02-16 13:35:06 +05:30
Shivam Mishra	7be2ef3292	feat: Google OAuth for login & signup (#6346 ) This PR adds Google OAuth for all existing users, allowing users to log in or sign up via their Google account. --------- Co-authored-by: Pranav Raj S <pranav@chatwoot.com> Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com> Co-authored-by: Sojan <sojan@pepalo.com>	2023-02-16 11:12:02 +05:30
Pranav Raj S	7044eda281	chore: Add controllers for conversation participants (#6462 ) Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com> Co-authored-by: Sojan Jose <sojan@chatwoot.com>	2023-02-15 16:33:31 -08:00
Pranav Raj S	949ddf68ba	chore: Refactor the notification service for participants (#6461 )	2023-02-15 14:14:56 -08:00
Pranav Raj S	98ff185d42	chore: Add formatting for the view count (#6447 )	2023-02-13 14:29:14 -08:00
Shubham Kumar	29025759d6	feat: Add webhook events for contact created, updated (#6415 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-02-13 13:28:27 -08:00
Sojan Jose	5cbfcfbfa0	chore: Limit conversation resolution Job (#6433 ) We will be adding a limit to the resolution job so that it is performed at a spaced interval. This will ensure there won't be a sudden spike in resource usage fixes: chatwoot/product#707	2023-02-13 14:00:52 +05:30
Tejaswini Chile	c5b245977a	Added one more endpoint to attach tempfile and get logo (#6407 )	2023-02-09 14:05:45 +05:30
Tejaswini Chile	7c21cef467	Added event for conversation opened (#6412 )	2023-02-08 12:05:22 +05:30
Jacson Santos	73d14f204e	feat: Add the ability to receive contact(vCard) on a WhatsApp inbox (#6330 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-02-07 19:36:38 -08:00
Shivam Mishra	f8aa544aae	fix: order for canned response (#6400 ) * feat: order canned response Order canned responses by short_code match first and then with content * Added specs --------- Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-02-06 12:53:48 -08:00
Pranav Raj S	d672aa357b	chore: Add subject to the slack message (#6404 )	2023-02-06 12:42:06 -08:00
Sojan Jose	38aee8d9ea	chore: Switch to web-push gem (#6390 ) - The previous gem, `webpush` was last updated a while ago. Also, with the recent ruby upgrade, we needed a fix for zaru/webpush#106. Hence switching to the `web-push` gem where the issues are fixed.	2023-02-03 18:55:22 +05:30
Tejaswini Chile	5cce04da78	Chore: specs for process_emails in message builder (#6379 )	2023-02-02 18:36:52 +05:30
Tejaswini Chile	2ab0b8552a	fix: Identity JSON response header (#6326 )	2023-02-02 11:01:18 +05:30
Vishnu Narayanan	b1af814eab	feat: add chatwoot instance status in superadmin (#6045 ) * feat: add chatwoot instance status in superadmin * feat: add redis metrics to instance health page * chore: fix rubocop * chore: rescue redis no connection * chore: add rspec * chore: refactor * feat: add instance health to /api * chore: rescue postgres * chore: fix spec	2023-01-30 18:37:51 +05:30
Tejaswini Chile	6013cc9bea	fix: validate instagram story only while saving the message (#6340 )	2023-01-30 13:03:59 +05:30
Pranav Raj S	5d331f0bb2	fix: Add missing timestamp in the real-time event (#6349 ) * fix: Add missing timestamp in the real-time event * Fix broken specs	2023-01-25 15:21:41 -08:00
Vishnu Narayanan	b1ec67d110	chore: upgrade ruby to 3.1.3 (#5555 ) * chore: update to ruby 3.1.3 * chore: ping docker version to alpine3.16 for nodev16.x Starting with Node 17, nodejs switched to OpenSSL3. The docker builds are installing node18.xx with alpine-3.1.3. From Node.js 17's announcement post: If you hit an ERR_OSSL_EVP_UNSUPPORTED error in your application with Node.js 17, it’s likely that your application or a module you’re using is attempting to use an algorithm or key size which is no longer allowed by default with OpenSSL 3.0. A new command-line option, --openssl-legacy-provider, has been added to revert to the legacy provider as a temporary workaround for these tightened restrictions. Looks like a webpack issue. This is fixed in webpacl 5+ and we are on webpack4 at the moment. Solutions Upgrade webpack. Pin nodejs version to be 16.x.x Use --openssl-legacy-provider as a workaround. Pin docker version to alpine3.16 branch to have node16.x by default ref: https://github.com/chatwoot/chatwoot/pull/5555#issuecomment-1379778532 * chore: update webmock * chore: fix ruby gem path in dockerfile * chore: switch to node16 in circleci * chore: update ruby version in linux installer script * chore: update ruby version in linux installer script * chore: fix circleci * chore: fix circleci * feat: upgrade node version to 16.x in linux installer * chore: update systemd files Co-authored-by: Sojan Jose <sojan@chatwoot.com>	2023-01-24 23:55:07 +05:30
Sojan Jose	e2ccac78d2	fix: Error when unsupported Whatsapp message status (#6295 ) fixes error when unsupported WhatsApp message status	2023-01-19 18:52:38 +05:30
Tejaswini Chile	83ea2a87e2	Microsoft Re-authorization flow (#6268 )	2023-01-19 01:06:01 +05:30
Jan Matuszewski	d46f96e45c	Fix performance of report builder spec (#6024 )	2023-01-17 09:27:50 +05:30
Tejaswini Chile	00cbdaa8ca	Feat: Support for Microsoft Oauth in Email Channel (#6227 ) - Adds the backend APIs required for Microsoft Email Channels Co-authored-by: Pranav Raj S <pranav@chatwoot.com> Co-authored-by: Sojan <sojan@pepalo.com>	2023-01-17 02:39:05 +05:30
Sojan Jose	ad782e450e	fix: Stop processing broken liquid tags (#6236 )	2023-01-11 17:41:02 +05:30
Sojan Jose	c16624dc5d	fix: Duplicate messages in Whatsapp Channel (#6220 ) fixes: #5433	2023-01-10 18:57:34 +05:30
Muhsin Keloth	078ff615ee	feat: Add support for template variables in messages content (#6215 ) Fixes: #6078 Co-authored-by: Sojan <sojan@pepalo.com>	2023-01-10 16:00:34 +05:30
Pranav Raj S	ffb4bd0109	feat: Add the support for video calls with Dyte in the live-chat widget (#6208 ) Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com>	2023-01-09 11:52:31 -08:00
Pranav Raj S	cbfbe6dbad	feat: Add backend APIs for Dyte integration (#6197 ) - The backend changes required for Dyte Integration.	2023-01-09 12:37:18 +05:30
OMAR.A	7b5f1e4876	feat: Support for telegram incoming location message (#6158 ) Support for incoming location messages in the telegram channel. ref: #3398	2023-01-04 16:11:54 +05:30
Pranav Raj S	297e144f33	fix: Update account limit selection logic (#6149 )	2022-12-30 13:54:37 -08:00
Tejaswini Chile	5541d9e00b	Fix: automation email improvement (#6061 )	2022-12-19 13:21:33 +05:30
Pranav Raj S	38587b3aa1	fix: Update Slack integration to fix message delivery issues (#6093 )	2022-12-17 16:41:11 -08:00
Pranav Raj S	aaacf9d4d2	feat: Allow users to disable marking offline automatically (#6079 ) Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>	2022-12-16 11:59:27 -08:00
smartdev58	9292653bf9	fix: Update enabled_features logic to fix superadmin edit action (#5959 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-12-14 18:24:02 -08:00
smartdev58	2a1a38f986	chore: Add feature flags for campaigns and website channel (#5778 ) Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-12-14 16:06:26 -08:00
Tejaswini Chile	7dc790a7e0	fix: Automatically remove expired story mention (#5300 ) When a user mentions the connected Instagram page in a story, the story's content is downloaded in Chatwoot, then if the user deletes the story, the content persists in the platform. fixes: #5258	2022-12-08 15:55:24 +03:00
OMAR.A	a82b9991b3	fix: Update the link used for email address change in the confirmation mail (#5937 )	2022-12-05 16:17:27 -08:00
Tejaswini Chile	0b5c82ad5f	fix: Save hostname for the custom domain in the portal (#5984 ) * fix: Save hostname for the custom domain in the portal	2022-12-03 20:37:56 +05:30
Tejaswini Chile	a08099bbcc	fix: Custom attr filter on conversations (#5978 )	2022-12-02 10:37:32 +05:30
Tejaswini Chile	3083f74d45	fix: Update inbox json, removing password (#5981 ) - Filter restricted inbox attributes in APIs for agents Fixes chatwoot/product#668 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2022-11-30 13:04:46 +03:00
Nithin David Thomas	85b52a1d3f	feat: Add a view for unattended conversations (#5890 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-11-29 08:18:00 -08:00
giquieu	0cad3bed71	fix: Files in Whatsapp arrives with a different Name (#5907 ) - Add file name parameter to the WhatsApp attachment payload fixes: #4481 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2022-11-29 16:54:49 +03:00
Clairton Rodrigo Heinzen	edcbd53425	feat: Read/Delivery status for Whatsapp Cloud API (#5157 ) Process field statuses received in webhook WhatsApp cloud API ref: #1021 Co-authored-by: Sojan <sojan@pepalo.com> Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>	2022-11-29 15:51:37 +03:00
Tejaswini Chile	a397f01692	fix: unassign team activity message (#5969 )	2022-11-29 13:35:08 +05:30
Tejaswini Chile	fc9fc5a661	fix: destroy bulk service (#5921 )	2022-11-25 22:46:50 +05:30
Sojan Jose	b05d06a28a	feat: Ability to lock to single conversation (#5881 ) Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages. demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef fixes: #4975 Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>	2022-11-25 13:01:04 +03:00
Sojan Jose	8ea0660862	chore: Add reauthorization prompt for Whatsapp Channel (#5929 ) - Add reauthorization prompt for Whatsapp Channel fixes: #5782	2022-11-24 14:50:32 +03:00
Sojan Jose	606fc9046a	feat: Allow users to mark a conversation as unread (#5924 ) Allow users to mark conversations as unread. Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3 fixes: #5552 Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-11-24 10:55:45 +03:00
Tejaswini Chile	9bfbd528ef	feat: Assign team with teams none option (#5871 )	2022-11-17 14:15:16 +05:30
Tejaswini Chile	e85f998a08	feat: Remove labels in macro (#5875 )	2022-11-17 12:30:47 +05:30
Pranav Raj S	9b9c019de0	feat: Add support for `after` param in messages API (#5861 )	2022-11-16 08:11:48 -08:00
Tejaswini Chile	826a735cdb	fix: Assign agent action changes (#5827 )	2022-11-15 13:15:27 +05:30
Tejaswini Chile	38ab3c36db	fix: send label list not object in event data presenter (#5853 )	2022-11-15 12:20:06 +05:30
Muhsin Keloth	b5f7be0cd2	fix: Full name update when creating a conversation without an email id (#5832 ) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-11-14 19:39:46 -08:00
Fayaz Ahmed	9eb861a3b7	feat: Custom attributes in automations and refactor (#4548 ) * Custom attributes * Custom Attrs Manifest * Fix dropdown values for custom attributes * Handle edit mode for custom attributes * Ported duplicate logic to a mixin * fix Code climate issue * Fix Codeclimate complexity warning * Bug fix - Custom attributes getting duplicated * Bug fixes and Code Climate issue fix * Code Climate Issues Breakdown * Fix test spec * Add labels for Custom attributes in dropdown * Refactor * Refactor Automion mixin * Refactor Mixin * Refactor getOperator * Fix getOperatorType * File name method refactor * Refactor appendNewCondition * spec update * Refactor methods * Mixin Spec update * Automation Mixins Test Specs * Mixin Spec Rerun * Automation validations mixin spec * Automation helper test spec * Send custom_attr key * Fix spec fixtures * fix: Changes for custom attribute type and lower case search * fix: Specs * fix: Specs * fix: Ruby version change * fix: Ruby version change * Removes Lowercased values and fix label value in api payload * Fix specs * Fixed Query Spec * Removed disabled labels if no attributes are present * Code Climate Fixes * fix: custom attribute with indifferent access * fix: custom attribute with indifferent access * Fix specs * Minor label fix * REtrigger circle ci build * Update app/javascript/shared/mixins/specs/automationMixin.spec.js * Update app/javascript/shared/mixins/specs/automationMixin.spec.js * fix: Custom attribute case insensitivity search * Add missing reset action method to input * Set team_input to single select instead of multiple * fix: remove value case check for date,boolean and number data type * fix: cognitive complexity * fix: cognitive complexity * fix: Fixed activity message for automation system * fix: Fixed activity message for automation system * fix: Fixed activity message for automation system * fix: codeclimate * fix: codeclimate * fix: action cable events for label update * fix: codeclimate, conversation modela number of methods * fix: codeclimate, conversation modela number of methods * fix: codeclimate, conversation modela number of methods * fix: codeclimate, conversation modela number of methods * Fix margin bottom for attachment button * Remove margin bottom to avoid conflict from macros * Fix automation action query generator using the right key * fix: not running message created event for activity message * fix: not running message created event for activity message * codeclimate fix * codeclimate fix * codeclimate fix * Update app/javascript/dashboard/mixins/automations/methodsMixin.js Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> * Update app/javascript/shared/mixins/specs/automationHelper.spec.js Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> * Update app/javascript/dashboard/helper/automationHelper.js Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> * Update app/javascript/dashboard/mixins/automations/methodsMixin.js Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com> Co-authored-by: Tejaswini <tejaswini@chatwoot.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2022-11-10 10:53:29 +05:30
salman652	6ff0c93659	feat: Ability to receive location on whatsapp inbox (#5742 ) - Ability to receive location messages on WhatsApp Inbox ref: https://github.com/chatwoot/chatwoot/issues/3398 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2022-11-07 21:36:47 -08:00
smartdev58	b50890d1b5	chore: Update data format for platform API feature management (#5718 ) Updated JSON data format for Platform API for account creation update API endpoints features flags to accept false values on each feature. fixes: #5717	2022-11-07 17:49:45 -08:00
Tejaswini Chile	48373628a1	fix: Macros authorizations (#5779 ) Macros policy update. ref: #5730	2022-11-07 17:46:00 -08:00
CristianDuta	479d88a480	fix: Identifier not persisted on customer created via Inbox API Channel (#5804 ) - Fixes the identifier not being used to identify the contact, this results in having a new contact created every time the email or phone is not supplied. Fixes: #5704	2022-11-07 16:02:45 -08:00
Tejaswini Chile	a23974d8b9	Feat/5733 Add private note action in macros (#5805 )	2022-11-07 22:12:10 +05:30
CristianDuta	4c43330b15	feat: Add inbox details endpoint (#5549 ) This change targets the public API and is related to the Inbox with channel type API. Exposes public inbox details under /public/api/v1/inboxes/{inbox_identifier}. This allows access to feature flags and business hours configured for the inbox. ref: #5514	2022-11-02 19:05:03 -07:00
Sojan Jose	8b659de73d	chore: Use connection_pool for redis (#5790 ) fixes: #3199	2022-11-02 17:31:20 -07:00
Tejaswini Chile	936c2ec7e2	fix: Ensure Automation rule executions are account scoped (#5768 ) This is one possible fix to tackle with cached automation rules when automation gets called on two different accounts with the same event name. Fixes: https://github.com/chatwoot/product/issues/605	2022-11-02 17:24:35 -07:00
smartdev58	9c0cce0392	chore: Mark conversations as pending instead of reopen when bot is present (#5751 ) With this change, conversations are marked as pending instead of reopening when a bot is connected to that Inbox. Fixes: #5668	2022-11-02 13:54:56 -07:00
Sojan Jose	6cfd594d85	fix: flaky test whatsapp_cloud_service_spec.rb:17 (#5786 ) Fix flaky test: flaky /spec/services/whatsapp/providers/whatsapp_cloud_service_spec.rb:17 example build: https://app.circleci.com/pipelines/github/chatwoot/chatwoot/48955/workflows/a2959d25-19ea-4812-ba15-5aac69c43265/jobs/49523 Cause: factory bot can create phone numbers of length 15 digits, which is valid e164, while our regex only handled up to 14 digits	2022-11-01 19:51:42 -07:00
Tejaswini Chile	00e06e5139	fix: Unsupported message type (#5783 ) - fix handling unsupported message types	2022-11-01 15:21:45 -07:00
Tejaswini Chile	a0606d36f6	fix: Set message sender to macros excution (#5769 )	2022-10-31 19:33:12 +05:30
Sojan Jose	12cd15b6ad	chore: Disable email processing for suspended accounts (#5762 ) - Disable email processing for suspended accounts	2022-10-26 03:40:47 -07:00
jacsonsantospht	af020f446e	fix: check the content type for the file when uploading from cloud storage (#5378 ) When sending the message with audio, only the signed id of the file is sent. In the back end check only the UploadedFile type. The attachment has the default file type image, now it gets the content type from the signed id Fixes: #5375 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2022-10-21 18:05:36 -07:00
Tejaswini Chile	4a299a9441	fix: Add an action cable events for label updates (#5694 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-10-21 16:12:35 -07:00
Tejaswini Chile	782165478b	fix: Update article count in portal admin dashboard (#5647 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-10-21 13:43:15 -07:00
Pranav Raj S	95cc55d043	fix: Update pagination logic in the help center (#5693 )	2022-10-20 20:05:17 -07:00
Tejaswini Chile	a274a1702a	chore: Macros enhancement (#5609 ) - Fixed send_attachment and send_email_transcript - Fixed duplicate activity messages - Fixed Order of execution Fixes: #5584	2022-10-20 19:41:48 -07:00
smartdev58	fa73b5290c	chore: Allow feature flag parameters in platform API for account creation (#5589 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-10-19 21:16:36 -07:00
DanielGannage	a3277b45af	feat: Update conversation attributes in realtime when they changed (#5542 ) Co-authored-by: daniel gannage <daniel@pxdel.com> Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>	2022-10-19 17:26:10 -07:00
Nusret Ozates	10d86fbb35	chore: Ability to Remove password info from sentinel config (#4550 ) Introduce the REDIS_SENTINEL_PASSWORD environment variable to customize the behaviour of sentinel passwords. Co-authored-by: EXT02D22861 <nusret.ozates@consultant.turkcell.com.tr> Co-authored-by: Sojan Jose <sojan@pepalo.com>	2022-10-19 17:25:16 -07:00
Tejaswini Chile	ceaffe862a	Fix: Handled IG unsupported file type (#5650 ) We get 'unsupported_type' in the web-hook event only when Instagram faces issues processing the attachments. https://developers.facebook.com/docs/messenger-platform/instagram/features/webhook/ according to their document, we are handling the given types and are ignoring this one for now. Fixes: #5428	2022-10-19 13:44:17 -07:00
Muhsin Keloth	2e7ab484bd	fix: Discard invalid contact attributes in widget conversation end point (#5664 ) Fixes: chatwoot/product#601	2022-10-18 13:16:29 -07:00
Sojan Jose	2423def8e8	chore: Add attachments key to `message_created` webhook payload (#5659 ) - Add attachments key to `message_created` webhook payload	2022-10-17 17:36:56 -07:00
Sojan Jose	e310230f62	chore: Refactor Contact Inbox Builders (#5617 ) - Remove duplicate code and move everything to builders - fixes: #4680	2022-10-13 15:12:04 -07:00
Tejaswini Chile	a533f43fbf	fix: Stop raising errors for unsupported Whatsapp messages (#5541 ) - Handle unsupported Whatsapp messages	2022-10-13 13:31:49 -07:00
Tejaswini Chile	fca629a32a	fix: Update timezone to get `wday` from working_hours (#5605 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-10-12 14:32:54 -07:00
Jordan Brough	1bdd59f025	Find by downcased email in SupportMailbox (#5211 )	2022-10-12 13:38:18 +05:30
Pranav Raj S	38776906ab	chore: Generate webhook-verify-token automatically (#5593 ) - Autogenerate webhook verification token in the WhatsAppCloud channel. Co-authored-by: Sojan <sojan@pepalo.com>	2022-10-11 17:32:31 -07:00
Tejaswini Chile	7419e413f4	fix: Added "None" option in bulk actions assignment menu (#5585 ) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-10-11 13:44:35 -07:00
Muhsin Keloth	b668723313	chore: Ability to change default account (#5393 ) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>	2022-10-05 17:31:12 -07:00
Sojan Jose	8b0e95ece8	fix: Flakiness in CI pipeline (#5562 ) - Fixing the recent flakiness in CI pipelines	2022-10-05 10:59:31 -07:00
Tejaswini Chile	7b54990ae6	fix: Updated IMAP errors add method (#5520 ) fixes: #5519	2022-09-30 11:33:00 -07:00
Jordan Brough	4f0360c7a2	chore: Allow setting "users.display_name" in Platform API (#5532 )	2022-09-30 11:28:18 -07:00
Tejaswini Chile	57fcb79d71	fix: Article slug auto saves (#5524 ) - Auto save article slug	2022-09-30 07:25:23 -07:00
OMAR.A	1819041f5a	fix: "wa_source_id" function return value (#5451 ) - Fix contact inbox builder returning invalid WhatsApp source id - Add specs to cover source id validations Co-authored-by: Sojan Jose <sojan@pepalo.com>	2022-09-29 10:34:55 -07:00
Tejaswini Chile	fcb9a9ab0c	fix: contact is not available for inaccessible sender (#5509 ) Fixes: #5508 We can not read contact information because of this error, as the messages echo when the sender sends messages to contacts. We don't have the user's consent until and unless they send messages to us. So after this result, information about the contact is empty, and we are trying to create a contact inbox for the same, and the error appears. type: OAuthException, code: 230, message: (#230) User consent is required to access user profile, x-fb-trace-id: AaitxF/whwY [HTTP 403] (Koala::Facebook::ClientError)	2022-09-28 12:50:23 -07:00
Tejaswini Chile	336c09e072	fix: Add all articles count to article API (#5497 )	2022-09-27 12:35:53 -07:00
Tejaswini Chile	c1c57fb2cd	fix: Add slug to articles (#5500 )	2022-09-27 12:27:18 -07:00
Sojan Jose	913224ad84	chore: Normalize portal slug to nil (#5487 )	2022-09-22 14:08:48 -07:00
Tejaswini Chile	111016fe4c	fix: Add not found status if macro not found (#5473 )	2022-09-21 14:10:35 +05:30
Shivam Chahar	6b80afaf50	fix: un-assign agent from conversation after removal (#5417 ) Unassign agents from the conversation when they are removed from the account. Fixes: #4555	2022-09-19 18:14:55 -07:00
Jordan Brough	59b31615ed	chore: Use "create!" and "save!" bang methods when not checking the result (#5358 ) * Use "create!" when not checking for errors on the result * Use "save!" when not checking the result	2022-09-13 17:40:06 +05:30
Nithin David Thomas	1ea289e8b7	feat: Sets up portal public views with rails ERB and tailwind (#5309 ) * feat: Sets up portal public views with rails ERB and tailwind * linter fixes * Remove duplicate style file * Shows articles and categories * Specify layout for articles page * Updates public portal styles * Fixes blog content styles * Portal style updates for article page * Review fixes * Adds breadcrumbs * fix: rspec * fix: public portal spec * Code climate fixes * Adds test cases for missing files * Show only published articles * Updates help center routes * Review fixes * Render markdown content for aticle body * Update app/views/public/api/v1/portals/articles/index.html.erb Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Sojan <sojan@pepalo.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: tejaswini chile <tejaswini@chatwoot.com>	2022-09-12 23:36:24 +05:30
Tejaswini Chile	db73d033b7	feat: Fetching the portal data related to a specific custom domain (#5249 )	2022-09-07 12:22:24 +05:30
Tejaswini Chile	329e8c37c8	fix: Validations for updating team members (#5384 ) fixes: chatwoot/product#539 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2022-09-02 23:09:29 +05:30
Tejaswini Chile	9c67814724	Fix: Instagram webhook test event (#5317 )	2022-08-22 16:10:14 +05:30
Tejaswini Chile	747ce9c80f	fix: Update automation to use case-insensitive filter (#5302 )	2022-08-22 10:16:50 +05:30
Tejaswini Chile	ea918d9c5a	fix: send confirmation email on re-adding agent (#5279 ) Send confirmation email after re-adding the agent. Fixes: #4951	2022-08-18 13:12:43 +05:30
Sojan Jose	2ecb2ca0f0	feat: Enable Capacity Config UI (#5164 ) - Enables Capacity Config in UI - Rewrite auto assignment Logic to consider only online agents fixes: #4990	2022-08-16 16:58:23 +05:30
Tejaswini Chile	2397326324	fix: Auto populate team after assigned via API (#5250 )	2022-08-12 13:40:28 +05:30
Sojan Jose	74fdfffe08	fix: Notification page breakages (#5236 ) - Remove the cascading foreign key indexes - Add migration to clean up existing objects fixes: #4285	2022-08-10 13:46:46 +02:00
Sojan Jose	fe74a259be	fix: assigned_conversation_new_message? NoMethod error (#5225 )	2022-08-08 23:43:57 +05:30
Sojan Jose	8e75b3fc2a	chore: Remove stale contact presence records (#5205 ) fixes: chatwoot/product#493	2022-08-05 12:51:39 +02:00
Pranav Raj S	e0cebfaa1a	chore: Allow super admin to suspend an account (#5174 )	2022-08-03 11:40:03 +05:30
Tejaswini Chile	4152883f38	chore: Add missing locale info in portal API (#5177 )	2022-08-03 10:33:48 +05:30
Muhsin Keloth	5735a8e377	feat: Articles store integration (#5133 )	2022-08-02 17:14:10 +05:30
Tejaswini Chile	596b611fc0	fix: search with status and author (#5152 )	2022-08-02 15:28:27 +05:30
Sojan Jose	8db5a528ef	chore: Roundrobin should consider auto-offline false config (#5160 ) Previously round-robin conversation assignment logic wasn't considering the case where the Agent who had auto-offline config set as false. fixes: #4780	2022-08-01 15:32:34 +02:00
Tejaswini Chile	41df70fb96	chore: Add articles metadata (#5125 )	2022-07-28 13:59:16 +05:30
Yemin Sajid	7f48cffeb3	feat: Support case insensitive tags for Slack note prefix (#5123 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-07-28 09:57:39 +05:30
Tejaswini Chile	f6891aebbb	fix: Set account default language in account API (#5086 )	2022-07-26 22:42:20 +05:30
Tejaswini Chile	6a4c0a1578	feat: Execute macro actions, for the conversation (#5066 )	2022-07-26 12:41:22 +05:30
Tejaswini Chile	ffec427513	fix: mention notification mail for empty contact name (#5091 )	2022-07-22 15:37:24 +05:30
Sojan Jose	8acba37baf	chore: Add specs for stripe Webhooks endpoint (#5087 )	2022-07-22 11:46:31 +02:00
Sojan Jose	6a6a37a67b	chore: Ability to Disable Gravatars (#5027 ) fixes: #3853 - Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar - Cleaned up avatar-related logic and centralized it into the avatarable concern - Added specs for the missing cases - Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.	2022-07-21 19:27:12 +02:00
Pranav Raj S	cd5e0c548c	fix: Do not enqueue job if it is already enqueued (#5068 )	2022-07-19 21:12:31 +05:30
Pranav Raj S	7fc0d166e8	feat: Allow SaaS users to manage subscription within the dashboard (#5059 )	2022-07-19 19:04:17 +05:30
Tejaswini Chile	0cee42a9f9	feat: Macros CRUD api (#5047 )	2022-07-19 17:37:00 +05:30
Tejaswini Chile	00dc65ef73	fix: Twilio validation over blank messaging_service_sid (#5055 )	2022-07-18 20:02:37 +05:30
Sojan Jose	4187428729	chore: Update dependencies to the latest versions (#5033 )	2022-07-15 09:51:59 +07:00
Sojan Jose	ea1a27c7d4	fix: Twilio channel selection when MessagingServiceSid is empty (#5040 ) - Fixes channel selection logic in incoming_message_service for Twilio messages ref: #4242	2022-07-14 15:16:07 +02:00
Tejaswini Chile	d7be0ea08e	fix: Conversation filter on dates (#5024 )	2022-07-13 10:08:24 +05:30
giquieu	827f977a37	feat: Update API for contact avatar (#4719 ) Added the ability to update the contact's avatar via API and Dashboard. - Contact create and update APIs can now accept avatar attachment parameters [form data]. - Contact create and update endpoints can now accept the avatar_url parameter.[json] - API endpoint to remove a contact avatar. - Updated Contact create/edit UI components with avatar support Fixes: #3428	2022-07-12 10:03:16 +02:00
Tejaswini Chile	23ac1c0334	feat: Added portal logo and the updated the JSON (#4996 )	2022-07-11 12:43:24 +05:30
Jordan Brough	49d08a6773	feat: Support Twilio Messaging Services (#4242 ) This allows sending and receiving from multiple phone numbers using Twilio messaging services Fixes: #4204	2022-07-08 18:20:07 +05:30
Tejaswini Chile	fdf449dc87	Feat: Article public apis (#4955 )	2022-07-08 17:24:38 +05:30
Aswin Dev P.S	13a4e0e6d9	chore: Email improvements. (#4901 ) * Update email processing logic. * Fix sentry issues	2022-07-08 04:13:24 -07:00
Sojan Jose	e4b159dd54	chore: Fix contact model silently discarding invalid attributes (#4994 ) fixes: #4775	2022-07-08 13:58:09 +05:30
Sojan Jose	f014d9d13b	chore: Ability to Disable Sentry Transactions (#4989 ) fixes: #4866	2022-07-07 20:37:05 +05:30
Tejaswini Chile	2f3bdbdea2	fix: Handling facebook client error for deleted story (#4984 )	2022-07-07 18:02:18 +05:30
Sojan Jose	a6c609f43d	feat: Support for Whatsapp Cloud API (#4938 ) Ability to configure Whatsapp Cloud API Inboxes fixes: #4712	2022-07-06 21:45:03 +02:00
Tejaswini Chile	b86638faac	fix: last incoming message sort (#4972 )	2022-07-06 00:37:43 +05:30
Sojan Jose	ac2adfbd57	chore: Append incoming SMS to last conversation (#4906 ) - Append incoming SMS to the last conversation created for a contact	2022-07-05 21:19:41 +05:30
Tejaswini Chile	029209a634	feat: Portal and Category public APIs (#4946 )	2022-07-05 17:15:38 +05:30
Tejaswini Chile	ae59d0a343	feat: CRUD operation for associated articles to current article (#4912 )	2022-07-04 20:29:44 +05:30
Tejaswini Chile	97bf5d0c6a	fix: Fetch email address to create contact (#4952 ) Get the email address from the email content in the correct format. Fixes: chatwoot/product#454	2022-07-02 17:40:28 +05:30
Tejaswini Chile	ac7ebe516a	fix: Add validation for the inbox name to avoid special characters (#4920 )	2022-06-30 10:59:37 +05:30
Tejaswini Chile	df1bf112ea	feat: Category API to handle linked categories and parent-sub categories (#4879 )	2022-06-28 11:23:20 +05:30
Pranav Raj S	b7606e4dd2	feat: Add native support for CSML in agent_bot API (#4913 )	2022-06-23 19:17:46 +05:30
Sojan Jose	f71980bd95	chore: Enhance contact merge action for identified users (#4886 ) - Discard conflicting keys - Do not merge if there is already an identified contact Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-06-23 15:48:56 +05:30
Tejaswini Chile	ffd102cdfe	Feat: custom sort (#4864 )	2022-06-22 11:04:42 +05:30
Muhsin Keloth	a8c6cd729b	chore: Sync pre-chat fields after custom attribute update (#4692 )	2022-06-20 14:16:49 +05:30
Sojan Jose	fdcaed75f6	chore: Move Whatsapp template sync to cron (#4858 ) syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.	2022-06-14 23:46:36 +05:30
Pranav Raj S	1bb0371c1d	feat: Add agent_reply_time_window in API channels (#4857 )	2022-06-14 18:05:37 +05:30
Sojan Jose	713fdb44ee	feat (ee): APIs to configure an auto assignment limit for inboxes (#4672 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-06-13 20:18:38 +05:30
Tejaswini Chile	ae72757d23	feat: APIs for Articles (#4777 ) Fixes: #4802	2022-06-13 15:56:49 +05:30
Tejaswini Chile	aa903a5da9	Fix: backend changes for custom attribute (#4830 )	2022-06-13 11:58:54 +05:30
Tejaswini Chile	772d92a4d3	fix: Facebook reauthorization mailer (#4695 )	2022-06-07 17:50:51 +05:30
Fayaz Ahmed	bad24f97ab	feat: Add support for Whatsapp template messages in the UI (#4711 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-06-07 17:33:33 +05:30
Tejaswini Chile	56f668db6b	feat: Attribute changed filter for automations (#4621 )	2022-06-07 13:01:01 +05:30
Pranav Raj S	6b9f4d08ca	fix: Disable marking IMAP connection as invalid for Standard Errors (#4764 )	2022-06-02 11:38:58 +05:30
Pranav Raj S	b9aa4444b3	feat: Allow users to create dashboard apps to give agents more context (#4761 )	2022-06-01 11:13:10 +05:30
Sojan Jose	ab05dd9b9b	chore: Improve the reauthorization requirement for Email Channel (#4753 )	2022-05-26 20:23:00 +05:30
Tejaswini Chile	47a6d9681a	feat: send instagram message after 24 hours (#4698 ) Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window. Fixes #4689	2022-05-26 19:05:30 +05:30
Pranav Raj S	7434b60f71	fix: Revert changes to fix name updation from pre-chat form (#4741 )	2022-05-25 12:38:23 +05:30
Pranav Raj S	56cd9bc0b8	chore: Add Assignable Agents API (#4722 )	2022-05-23 19:24:07 +05:30
Aswin Dev P.S	59969cc553	chore: Update conversations API to include unattended conversations. (#4708 ) * Update conversations API to include unattended conversations.	2022-05-22 00:38:41 -07:00
Aswin Dev P.S	8538660bbd	Add first_reply_created event in conversation (#4576 )	2022-05-18 21:16:33 -07:00
Pranav Raj S	47f04ee3fe	chore: Add an option to download CSAT Reports (#4694 )	2022-05-17 21:01:45 +05:30
Tejaswini Chile	938fb887c4	feat: Portal endpoint (#4633 )	2022-05-16 13:59:59 +05:30
Aswin Dev P.S	41b8901432	Fix: Agent Reports counts when they have access to multiple accounts (#4663 ) This change restricts the agent report API to fetch agent metrics from the current account. Fixes: #4660	2022-05-11 14:31:57 +05:30
Sojan Jose	81d0405473	chore: Ability to update user email via Platform APIs (#4659 ) When the platform update API is called with a new user email, Chatwoot will still follow the same behaviour as in the dashboard where the user will have to confirm the new email activation link until the email gets updated on the user record. In the case of platform APIs, this might not be the ideal behaviour since the original app will already have a flow to update the user emails. Hence we need to confirm the emails without the extra step in this case fixes: #4510	2022-05-10 00:28:46 +05:30
Tejaswini Chile	f64cf85ab2	Fix: sentry issue for slack incoming files check (#4656 ) Interpreter error for nil. any? added nil. present? Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/	2022-05-09 23:54:45 +05:30
Tejaswini Chile	0eeab8c56c	Fix: slack repeated callback event message for attached files (#4610 )	2022-05-09 19:18:30 +05:30
Sojan Jose	04dfb034cc	chore: Upgrade Exception tracking (#4638 ) - Upgrade Sentry Libraries - Enable provision for account and user info in error tracking - Add ChatwootExceptionTracker fixes: #4375	2022-05-09 14:23:19 +05:30
Aswin Dev P.S	360b438a55	Fix: Campaign triggers first_response reporting event (#4607 ) * Fix: Campaign triggers first_response reporting event * fix spec failure	2022-05-09 01:34:52 -07:00
Sojan Jose	c9a8796a36	chore: Sentry Issue fixes (#4618 ) Address the following sentry issues fixes: #4616, #4617	2022-05-05 00:31:11 +05:30
Shivam Chahar	c1cc94e37c	Fix: Accept phone number in public contact api (#4580 ) This PR makes it possible to pass a phone number to the public contacts API. Fixes #4023	2022-04-29 20:54:12 +05:30
Tejaswini Chile	e5136c2691	Fix: File upload from slack (#4494 ) When you upload a file from slack chat it's not appearing in the chatwoot inbox. This is because Slack updated the webhook event format	2022-04-28 21:09:39 +05:30
Pranav Raj S	8348392d43	fix: Disable automation on tweets (#4571 ) Fixes #4565	2022-04-27 20:10:40 +05:30
Aswin Dev P.S	95c7a24dd1	fix: Unattendeed conversation count in agent metrics (#4568 )	2022-04-27 06:26:35 -07:00
Aswin Dev P.S	1bf2da180b	fix: Update agent metrics query to show data from current account (#4557 ) * Update agent metrics query to fetch data from current account	2022-04-26 05:52:13 -07:00
Muhsin Keloth	3a5e34fccb	fix: Check `phone_number` and `email` changes are exist before validation (#4551 )	2022-04-26 15:13:28 +05:30
Aswin Dev P.S	676796ddc7	feat: Add reports about live agent load (#4537 ) * feat: Add reports about live agent load	2022-04-25 07:34:41 -07:00
Pranav Raj S	899176a793	feat: Add event subscription option to webhooks (#4540 ) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2022-04-25 17:44:42 +05:30
Muhsin Keloth	fa51fd1d73	fix: Bypass invalid values in contact patch end point (#4519 )	2022-04-25 12:25:38 +05:30
Tejaswini Chile	1b3011b27b	fix: Add Attachment endpoint to save file against automation rule (#4480 ) Co-authored-by: fayazara <fayazara@gmail.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-04-24 12:02:40 +05:30
Tejaswini Chile	2acb48bbe0	feat: Add support for conversation attribute automation conditions in message event (#4518 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-04-21 20:52:23 +05:30
Muhsin Keloth	b082b0e58c	fix: Dig params in widget contact end point (#4516 )	2022-04-21 20:39:45 +05:30
Sojan Jose	2c73df4292	Chore: Provide fixed attachment URLs for Channels (#4507 ) Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments. fixes: #3632 ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html	2022-04-20 22:42:13 +05:30
Pranav Raj S	f2f0d466f2	chore: Update Help Center APIs to accomodate locale (#4515 )	2022-04-20 16:00:37 +05:30
Muhsin Keloth	4f3a271355	chore: Add `custom attributes` in `campaign.triggered` event (#4463 )	2022-04-20 10:49:52 +05:30
Muhsin Keloth	26f23a6e21	feat: Custom fields in pre-chat form (#4189 )	2022-04-19 12:47:29 +05:30
Tejaswini Chile	1ccd29140d	Feat: send fb message outside of standard messaging window (#4439 )	2022-04-19 12:21:20 +05:30
Sojan Jose	615a575bdd	fix: Agent typing indicator for website widget (#4495 ) When we migrated the pubsub tokens from contact to contact inboxes, we missed out on doing this update for the typing indicator events. Hence the agent typing events weren't visible on the widget side. This change fixes that and removes the necessary column contact pubsub token from the model. fixes: #4476	2022-04-18 19:05:45 +05:30
Muhsin Keloth	e010f0c6f0	chore: Sync pre-chat fields after custom attribute destroy (#4456 )	2022-04-18 14:06:27 +05:30
Fayaz Ahmed	337a74a10c	feat: Add send message, fix issues with message conditions (#4423 ) Co-authored-by: Tejaswini <tejaswini@chatwoot.com>	2022-04-14 13:36:55 +05:30
Tejaswini Chile	a6b119d187	Feat: twitter image support (#4429 )	2022-04-13 01:29:51 +05:30
Tejaswini Chile	923b4637db	chore: Automation bug fix (#4442 )	2022-04-12 20:23:34 +05:30
Aswin Dev P.S	31cdc63e18	fix: Remove IMAP and SMTP email validation (#4435 ) * Remove IMAP and SMTP email validation * Rename imap_email & smtp_email columns to imap_login & smtp_login respectively. * Use channel email domain if inbound email domain not present	2022-04-11 07:07:20 -07:00
Aswin Dev P.S	9b5eb98c59	feat: Support additional authentication mechanisms for SMTP (#4431 ) * Support additional authentication mechanisms for SMTP	2022-04-11 03:13:05 -07:00
Muhsin Keloth	fb3ed29c90	chore: Add missing test cases in `conversations_controller_spec` (#4438 )	2022-04-11 14:06:44 +05:30
Aswin Dev P.S	d5536d65f7	feat: Consider business hours while generating the reports (#4330 ) * feat: Consider business hours while generating the reports	2022-04-08 00:18:18 -07:00
Tejaswini Chile	57359be37e	Fix: Find mailbox with cc email (#4372 )	2022-04-08 11:20:19 +05:30
Pranav Raj S	0b03e4b296	feat: Add an option to disable endConversation button (#4352 )	2022-04-06 13:54:55 +05:30
Tejaswini Chile	821b953ee9	Fix: handling UTF encoded mail (#4384 )	2022-04-06 12:36:32 +05:30
Muhsin Keloth	cd5646b4b9	fix: Skip `contact_last_seen_at` in empty conversation payload (#4387 ) * Fix undefined `last_seen_at` empty conversation * chore: remove the comment Co-authored-by: Sojan Jose <sojan@pepalo.com>	2022-04-05 14:00:07 +05:30
Jordan Brough	73d8073530	chore: Fix test failure in action_cable_listener_spec.rb due to ordering (#4357 )	2022-04-04 15:15:45 +05:30
Muhsin Keloth	eff3a50316	fix: Disable showing read messages in unread view (#4324 )	2022-03-31 17:35:39 +05:30
Tejaswini Chile	5be9380547	Fix: html mail fix with html_body content (#4011 )	2022-03-30 18:04:30 +05:30
Muhsin Keloth	24b20c10ce	fix: Referer URL validation (#4309 ) Fixes #354	2022-03-30 14:36:22 +05:30
Tejaswini Chile	bfe6324d9a	chore: Webhook event data improvements (#4317 )	2022-03-30 11:37:36 +05:30
Tejaswini Chile	15fd37b124	Feat: attachments automation (#4266 )	2022-03-30 08:08:58 +05:30
Tejaswini Chile	3158966241	Feat: automation rule based on contact conditions (#4230 )	2022-03-29 17:29:34 +05:30
Fayaz Ahmed	c674393c02	feat: New automation actions (#4033 )	2022-03-29 13:27:16 +05:30
Aswin Dev P.S	5e8fd689c9	feat: Add live agent load report api (#4297 ) This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent. Fixes #4305	2022-03-29 10:31:52 +05:30
Vishnu Narayanan	8155024b6a	feat: fix logging levels (#4314 ) https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html Fixes https://github.com/chatwoot/chatwoot/issues/4313	2022-03-28 18:14:30 +05:30
Sojan Jose	823c0ab6a7	chore: Use Round Robin service for team assignment (#4237 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-03-28 14:38:07 +05:30
Aswin Dev P.S	ba0188aefc	fix: Report spec failure (#4304 )	2022-03-28 12:31:09 +05:30
Jordan Brough	a8cfcbc168	chore: Timezone fixes for ReportBuilder and for ReportController spec (#4246 ) - ReportBuilder wasn't using the specified time zone for the timestamp in the "build" method - The ReportController spec was calling `Time.zone.today.to_time`, but `Date#to_time` disregards the zone from `Time.zone` and reverts to the system time zone.	2022-03-25 14:00:27 +05:30
Jordan Brough	131c0a8668	chore: Don't send confirmation email when creating User via platform api (#4272 ) The platform api automatically confirms users so we don't need to send this email.	2022-03-25 00:36:59 +05:30
Sojan Jose	8e153d6350	fix: Redis 6 on Heroku breaks ActionCable config (#4269 ) Heroku made some SSL/TLS changes with Redis 6, which is breaking the ActionCable configuration. Hence providing an environment variable configuration `REDIS_OPENSSL_VERIFY_MODE` to fix that. set the value `none` for this environment variable in your Heroku installations where breakage occurs. fixes: #2420	2022-03-24 19:25:07 +05:30
Tejaswini Chile	60a0709de6	Fix: added validation for custom and additional attribute (#4260 )	2022-03-24 15:38:28 +05:30
Jordan Brough	14c53b8b54	chore: Use "contain_exactly" in some tests (#4243 )	2022-03-24 13:50:04 +05:30
Vishnu Narayanan	7577c9c888	fix: drop conv and campaign seq on account delete (#4256 ) Conversation and campaign sequences persist in the database even after the related account is deleted. This PR adds an after_desttory callback on the account model that will delete the associated sequences. Fixes: #4252	2022-03-24 13:33:15 +05:30
Jordan Brough	0cf970dafd	chore: Eliminate deprecation warning in "app_config_controller_spec.rb" (#4258 ) Fix the warning: Using `should` from rspec-expectations' old `:should` syntax without explicitly enabling the syntax is deprecated. Use the new `:expect` syntax or explicitly enable `:should` with `config.expect_with(:rspec) { \|c\| c.syntax = :should }` instead.	2022-03-24 13:31:19 +05:30
Jordan Brough	c2647a1f27	chore: Use "destroy!" instead of "destroy" when not checking the return value (#4259 )	2022-03-24 13:28:25 +05:30
Sojan Jose	f8c46341f6	chore: Disable invalid contact resolved activity messages (#4253 ) Fixes the bug which triggered "Contact resolved conversation" activity messages when snoozed conversations where reopened	2022-03-23 16:08:42 +05:30
Tejaswini Chile	7b4cac746a	feat: enhancement to un-send instagram message (#4120 )	2022-03-21 17:10:15 +05:30
Tejaswini Chile	e06a6a7c55	Automation enhancement (#4087 )	2022-03-21 13:12:27 +05:30
Pranav Raj S	b77fad52fb	fix: Add missing contact information to fix invalid activity messages (#4195 ) Co-authored-by: Tejaswini <tejaswini@chatwoot.com>	2022-03-18 13:43:02 +05:30
Tejaswini Chile	207a03155e	Feat: authenticate direct upload (#4160 )	2022-03-16 13:54:18 +05:30
Aswin Dev P.S	c4837cd7ac	feat: End conversation from widget (#3660 ) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2022-03-15 22:07:30 +05:30
Pranav Raj S	4b748e2c8c	fix: Delete content_attributes in message destroy API (#4184 )	2022-03-15 22:01:16 +05:30
Tejaswini Chile	647efa12e7	fix: Attach instagram images with file type story_mentions (#4100 )	2022-03-10 20:27:30 +05:30
Aswin Dev P.S	b94e67f5d7	feat: Add agents filter in CSAT reports (#4106 ) * add agents filter in csat reports	2022-03-04 03:49:26 -08:00
Sojan Jose	7b9e4982cf	Feat: Support MMS in SMS Channel ( Bandwidth ) (#4046 ) Ability to send and receive MMS to bandwidth channel fixes: #3961	2022-03-02 15:09:56 +05:30
Sojan Jose	4260441f8c	Chore: clean up Reporting Events (#4044 ) Tech debt clean up Fixes #4057 Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>	2022-02-28 18:16:12 +05:30
Muhsin Keloth	aff14b697f	chore: Add webhook URL validation (#4080 )	2022-02-28 15:44:02 +05:30
Muhsin Keloth	46c1734ba1	feat: Add additional attributes in `setUser` method (#3958 )	2022-02-28 12:10:55 +05:30
Sojan Jose	4ca66c1195	fix: Automation loop on conversation_update (#4071 )	2022-02-25 18:01:21 +05:30
Tejaswini Chile	1ca1b4d36b	feat: bulk actions to update conversation objects (#3934 ) Added the endpoints for bulk updating conversation objects Fixes: #3845 #3940 #3943	2022-02-23 16:53:36 +05:30
Sojan Jose	eb0da2026f	chore: Bundle update (#4038 ) - address the nokogiri security issues	2022-02-22 16:06:04 +05:30
Aswin Dev P.S	e348db1e37	Fix: add option to choose 24 hour working slot (#4018 ) * Add option to choose 24 hour working slot * fix spec * add check to update open hour and close hour for open all day * update 24 hour working slot change in widget side * add validation to check open_all_day and closed_all_day true at the same time	2022-02-22 01:28:49 -08:00
Pranav Raj S	ea44a32758	feat: Add hCaptcha for public forms (#4017 ) - added hCaptcha based verification for chatwoot signups Co-authored-by: Sojan <sojan@pepalo.com>	2022-02-18 20:02:50 +05:30
Fayaz Ahmed	5ad6db07b4	fix: Automation Bugs and minor enhancements (#3936 )	2022-02-15 23:36:29 +05:30
Sojan Jose	5ad7e93059	chore: Discard activities from email notifiable messages (#3989 )	2022-02-15 18:15:45 +05:30
Pranav Raj S	505c93c467	revert: "fix: html content is available and mail_part empty" (#3986 ) Reverts `de4e4c6`	2022-02-15 17:19:28 +05:30

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1594 Commits