Commit Graph

1594 Commits

Author SHA1 Message Date
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Sojan Jose
f71980bd95
chore: Enhance contact merge action for identified users (#4886)
- Discard conflicting keys 
- Do not merge if there is already an identified contact

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-23 15:48:56 +05:30
Tejaswini Chile
ffd102cdfe
Feat: custom sort (#4864) 2022-06-22 11:04:42 +05:30
Muhsin Keloth
a8c6cd729b
chore: Sync pre-chat fields after custom attribute update (#4692) 2022-06-20 14:16:49 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron (#4858)
syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
2022-06-14 23:46:36 +05:30
Pranav Raj S
1bb0371c1d
feat: Add agent_reply_time_window in API channels (#4857) 2022-06-14 18:05:37 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes (#4672)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-13 20:18:38 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles (#4777)
Fixes: #4802
2022-06-13 15:56:49 +05:30
Tejaswini Chile
aa903a5da9
Fix: backend changes for custom attribute (#4830) 2022-06-13 11:58:54 +05:30
Tejaswini Chile
772d92a4d3
fix: Facebook reauthorization mailer (#4695) 2022-06-07 17:50:51 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI (#4711)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-07 17:33:33 +05:30
Tejaswini Chile
56f668db6b
feat: Attribute changed filter for automations (#4621) 2022-06-07 13:01:01 +05:30
Pranav Raj S
6b9f4d08ca
fix: Disable marking IMAP connection as invalid for Standard Errors (#4764) 2022-06-02 11:38:58 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Sojan Jose
ab05dd9b9b
chore: Improve the reauthorization requirement for Email Channel (#4753) 2022-05-26 20:23:00 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours (#4698)
Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.

Fixes #4689
2022-05-26 19:05:30 +05:30
Pranav Raj S
7434b60f71
fix: Revert changes to fix name updation from pre-chat form (#4741) 2022-05-25 12:38:23 +05:30
Pranav Raj S
56cd9bc0b8
chore: Add Assignable Agents API (#4722) 2022-05-23 19:24:07 +05:30
Aswin Dev P.S
59969cc553
chore: Update conversations API to include unattended conversations. (#4708)
* Update conversations API to include unattended conversations.
2022-05-22 00:38:41 -07:00
Aswin Dev P.S
8538660bbd
Add first_reply_created event in conversation (#4576) 2022-05-18 21:16:33 -07:00
Pranav Raj S
47f04ee3fe
chore: Add an option to download CSAT Reports (#4694) 2022-05-17 21:01:45 +05:30
Tejaswini Chile
938fb887c4
feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
Aswin Dev P.S
41b8901432
Fix: Agent Reports counts when they have access to multiple accounts (#4663)
This change restricts the agent report API to fetch agent metrics from the current account.

Fixes: #4660
2022-05-11 14:31:57 +05:30
Sojan Jose
81d0405473
chore: Ability to update user email via Platform APIs (#4659)
When the platform update API is called with a new user email, Chatwoot will still follow the same behaviour as in the dashboard where the user will have to confirm the new email activation link until the email gets updated on the user record.

In the case of platform APIs, this might not be the ideal behaviour since the original app will already have a flow to update the user emails. Hence we need to confirm the emails without the extra step in this case

fixes: #4510
2022-05-10 00:28:46 +05:30
Tejaswini Chile
f64cf85ab2
Fix: sentry issue for slack incoming files check (#4656)
Interpreter error for nil. any? added nil. present?

Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/
2022-05-09 23:54:45 +05:30
Tejaswini Chile
0eeab8c56c
Fix: slack repeated callback event message for attached files (#4610) 2022-05-09 19:18:30 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking (#4638)
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
2022-05-09 14:23:19 +05:30
Aswin Dev P.S
360b438a55
Fix: Campaign triggers first_response reporting event (#4607)
* Fix: Campaign triggers first_response reporting event

* fix spec failure
2022-05-09 01:34:52 -07:00
Sojan Jose
c9a8796a36
chore: Sentry Issue fixes (#4618)
Address the following sentry issues

fixes: #4616, #4617
2022-05-05 00:31:11 +05:30
Shivam Chahar
c1cc94e37c
Fix: Accept phone number in public contact api (#4580)
This PR makes it possible to pass a phone number to the public contacts API.

Fixes #4023
2022-04-29 20:54:12 +05:30
Tejaswini Chile
e5136c2691
Fix: File upload from slack (#4494)
When you upload a file from slack chat it's not appearing in the chatwoot inbox.
This is because Slack updated the webhook event format
2022-04-28 21:09:39 +05:30
Pranav Raj S
8348392d43
fix: Disable automation on tweets (#4571)
Fixes #4565
2022-04-27 20:10:40 +05:30
Aswin Dev P.S
95c7a24dd1
fix: Unattendeed conversation count in agent metrics (#4568) 2022-04-27 06:26:35 -07:00
Aswin Dev P.S
1bf2da180b
fix: Update agent metrics query to show data from current account (#4557)
* Update agent metrics query to fetch data from current account
2022-04-26 05:52:13 -07:00
Muhsin Keloth
3a5e34fccb
fix: Check phone_number and email changes are exist before validation (#4551) 2022-04-26 15:13:28 +05:30
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load (#4537)
* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks (#4540)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-04-25 17:44:42 +05:30
Muhsin Keloth
fa51fd1d73
fix: Bypass invalid values in contact patch end point (#4519) 2022-04-25 12:25:38 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480)
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-24 12:02:40 +05:30
Tejaswini Chile
2acb48bbe0
feat: Add support for conversation attribute automation conditions in message event (#4518)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-21 20:52:23 +05:30
Muhsin Keloth
b082b0e58c
fix: Dig params in widget contact end point (#4516) 2022-04-21 20:39:45 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels (#4507)
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Pranav Raj S
f2f0d466f2
chore: Update Help Center APIs to accomodate locale (#4515) 2022-04-20 16:00:37 +05:30
Muhsin Keloth
4f3a271355
chore: Add custom attributes in campaign.triggered event (#4463) 2022-04-20 10:49:52 +05:30
Muhsin Keloth
26f23a6e21
feat: Custom fields in pre-chat form (#4189) 2022-04-19 12:47:29 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window (#4439) 2022-04-19 12:21:20 +05:30
Sojan Jose
615a575bdd
fix: Agent typing indicator for website widget (#4495)
When we migrated the pubsub tokens from contact to contact inboxes, we missed out on doing this update for the typing indicator events. Hence the agent typing events weren't visible on the widget side. This change fixes that and removes the necessary column contact pubsub token from the model.

fixes: #4476
2022-04-18 19:05:45 +05:30
Muhsin Keloth
e010f0c6f0
chore: Sync pre-chat fields after custom attribute destroy (#4456) 2022-04-18 14:06:27 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions (#4423)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2022-04-14 13:36:55 +05:30
Tejaswini Chile
a6b119d187
Feat: twitter image support (#4429) 2022-04-13 01:29:51 +05:30
Tejaswini Chile
923b4637db
chore: Automation bug fix (#4442) 2022-04-12 20:23:34 +05:30
Aswin Dev P.S
31cdc63e18
fix: Remove IMAP and SMTP email validation (#4435)
* Remove IMAP and SMTP email validation
* Rename imap_email & smtp_email columns to imap_login & smtp_login respectively.
* Use channel email domain if inbound email domain not present
2022-04-11 07:07:20 -07:00
Aswin Dev P.S
9b5eb98c59
feat: Support additional authentication mechanisms for SMTP (#4431)
* Support additional authentication mechanisms for SMTP
2022-04-11 03:13:05 -07:00
Muhsin Keloth
fb3ed29c90
chore: Add missing test cases in conversations_controller_spec (#4438) 2022-04-11 14:06:44 +05:30
Aswin Dev P.S
d5536d65f7
feat: Consider business hours while generating the reports (#4330)
* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Tejaswini Chile
57359be37e
Fix: Find mailbox with cc email (#4372) 2022-04-08 11:20:19 +05:30
Pranav Raj S
0b03e4b296
feat: Add an option to disable endConversation button (#4352) 2022-04-06 13:54:55 +05:30
Tejaswini Chile
821b953ee9
Fix: handling UTF encoded mail (#4384) 2022-04-06 12:36:32 +05:30
Muhsin Keloth
cd5646b4b9
fix: Skip contact_last_seen_at in empty conversation payload (#4387)
* Fix undefined `last_seen_at` empty conversation

* chore: remove the comment

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-04-05 14:00:07 +05:30
Jordan Brough
73d8073530
chore: Fix test failure in action_cable_listener_spec.rb due to ordering (#4357) 2022-04-04 15:15:45 +05:30
Muhsin Keloth
eff3a50316
fix: Disable showing read messages in unread view (#4324) 2022-03-31 17:35:39 +05:30
Tejaswini Chile
5be9380547
Fix: html mail fix with html_body content (#4011) 2022-03-30 18:04:30 +05:30
Muhsin Keloth
24b20c10ce
fix: Referer URL validation (#4309)
Fixes #354
2022-03-30 14:36:22 +05:30
Tejaswini Chile
bfe6324d9a
chore: Webhook event data improvements (#4317) 2022-03-30 11:37:36 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation (#4266) 2022-03-30 08:08:58 +05:30
Tejaswini Chile
3158966241
Feat: automation rule based on contact conditions (#4230) 2022-03-29 17:29:34 +05:30
Fayaz Ahmed
c674393c02
feat: New automation actions (#4033) 2022-03-29 13:27:16 +05:30
Aswin Dev P.S
5e8fd689c9
feat: Add live agent load report api (#4297)
This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent.

Fixes #4305
2022-03-29 10:31:52 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314)
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
2022-03-28 18:14:30 +05:30
Sojan Jose
823c0ab6a7
chore: Use Round Robin service for team assignment (#4237)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-28 14:38:07 +05:30
Aswin Dev P.S
ba0188aefc
fix: Report spec failure (#4304) 2022-03-28 12:31:09 +05:30
Jordan Brough
a8cfcbc168
chore: Timezone fixes for ReportBuilder and for ReportController spec (#4246)
- ReportBuilder wasn't using the specified time zone for the timestamp in the
"build" method
- The ReportController spec was calling `Time.zone.today.to_time`, but
`Date#to_time` disregards the zone from `Time.zone` and reverts to the system
time zone.
2022-03-25 14:00:27 +05:30
Jordan Brough
131c0a8668
chore: Don't send confirmation email when creating User via platform api (#4272)
The platform api automatically confirms users so we don't need to send this
email.
2022-03-25 00:36:59 +05:30
Sojan Jose
8e153d6350
fix: Redis 6 on Heroku breaks ActionCable config (#4269)
Heroku made some SSL/TLS changes with Redis 6, which is breaking the ActionCable configuration.
Hence providing an environment variable configuration `REDIS_OPENSSL_VERIFY_MODE` to fix that.

set the value `none` for this environment variable in your Heroku installations where breakage occurs.

fixes: #2420
2022-03-24 19:25:07 +05:30
Tejaswini Chile
60a0709de6
Fix: added validation for custom and additional attribute (#4260) 2022-03-24 15:38:28 +05:30
Jordan Brough
14c53b8b54
chore: Use "contain_exactly" in some tests (#4243) 2022-03-24 13:50:04 +05:30
Vishnu Narayanan
7577c9c888
fix: drop conv and campaign seq on account delete (#4256)
Conversation and campaign sequences persist in the database even after the related account is deleted. This PR adds an after_desttory callback on the account model that will delete the associated sequences.

Fixes: #4252
2022-03-24 13:33:15 +05:30
Jordan Brough
0cf970dafd
chore: Eliminate deprecation warning in "app_config_controller_spec.rb" (#4258)
Fix the warning:

Using `should` from rspec-expectations' old `:should` syntax without
explicitly enabling the syntax is deprecated. Use the new `:expect` syntax
or explicitly enable `:should` with `config.expect_with(:rspec) { |c| c.syntax = :should }` instead.
2022-03-24 13:31:19 +05:30
Jordan Brough
c2647a1f27
chore: Use "destroy!" instead of "destroy" when not checking the return value (#4259) 2022-03-24 13:28:25 +05:30
Sojan Jose
f8c46341f6
chore: Disable invalid contact resolved activity messages (#4253)
Fixes the bug which triggered "Contact resolved conversation" activity messages when snoozed conversations where reopened
2022-03-23 16:08:42 +05:30
Tejaswini Chile
7b4cac746a
feat: enhancement to un-send instagram message (#4120) 2022-03-21 17:10:15 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement (#4087) 2022-03-21 13:12:27 +05:30
Pranav Raj S
b77fad52fb
fix: Add missing contact information to fix invalid activity messages (#4195)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2022-03-18 13:43:02 +05:30
Tejaswini Chile
207a03155e
Feat: authenticate direct upload (#4160) 2022-03-16 13:54:18 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget (#3660)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-15 22:07:30 +05:30
Pranav Raj S
4b748e2c8c
fix: Delete content_attributes in message destroy API (#4184) 2022-03-15 22:01:16 +05:30
Tejaswini Chile
647efa12e7
fix: Attach instagram images with file type story_mentions (#4100) 2022-03-10 20:27:30 +05:30
Aswin Dev P.S
b94e67f5d7
feat: Add agents filter in CSAT reports (#4106)
* add agents filter in csat reports
2022-03-04 03:49:26 -08:00
Sojan Jose
7b9e4982cf
Feat: Support MMS in SMS Channel ( Bandwidth ) (#4046)
Ability to send and receive MMS to bandwidth channel

fixes: #3961
2022-03-02 15:09:56 +05:30
Sojan Jose
4260441f8c
Chore: clean up Reporting Events (#4044)
Tech debt clean up

Fixes #4057

Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
2022-02-28 18:16:12 +05:30
Muhsin Keloth
aff14b697f
chore: Add webhook URL validation (#4080) 2022-02-28 15:44:02 +05:30
Muhsin Keloth
46c1734ba1
feat: Add additional attributes in setUser method (#3958) 2022-02-28 12:10:55 +05:30
Sojan Jose
4ca66c1195
fix: Automation loop on conversation_update (#4071) 2022-02-25 18:01:21 +05:30
Tejaswini Chile
1ca1b4d36b
feat: bulk actions to update conversation objects (#3934)
Added the endpoints for bulk updating conversation objects

Fixes: #3845 #3940 #3943
2022-02-23 16:53:36 +05:30
Sojan Jose
eb0da2026f
chore: Bundle update (#4038)
- address the nokogiri security issues
2022-02-22 16:06:04 +05:30
Aswin Dev P.S
e348db1e37
Fix: add option to choose 24 hour working slot (#4018)
* Add option to choose 24 hour working slot

* fix spec

* add check to update open hour and close hour for open all day

* update 24 hour working slot change in widget side

* add validation to check open_all_day and closed_all_day true at the same time
2022-02-22 01:28:49 -08:00
Pranav Raj S
ea44a32758
feat: Add hCaptcha for public forms (#4017)
- added hCaptcha based verification for chatwoot signups

Co-authored-by: Sojan <sojan@pepalo.com>
2022-02-18 20:02:50 +05:30
Fayaz Ahmed
5ad6db07b4
fix: Automation Bugs and minor enhancements (#3936) 2022-02-15 23:36:29 +05:30
Sojan Jose
5ad7e93059
chore: Discard activities from email notifiable messages (#3989) 2022-02-15 18:15:45 +05:30
Pranav Raj S
505c93c467
revert: "fix: html content is available and mail_part empty" (#3986)
Reverts de4e4c6
2022-02-15 17:19:28 +05:30
Aswin Dev P.S
464e12ceb7
fix: Update auto reply and hide reply time for email inbox (#3985)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-02-15 17:11:28 +05:30
Aswin Dev P.S
e6f8895c1b
feat: Group by filter in reports (#3973) 2022-02-15 17:10:49 +05:30
Pranav Raj S
2591a04c0b
chore: Remove message_signature_enabled from users (#3982) 2022-02-15 12:10:53 +05:30
Tejaswini Chile
d5c9193d1a
feat: Add specs for reply-to changes (#3959) 2022-02-15 10:28:04 +05:30
Tejaswini Chile
de4e4c6f65
fix: html content is available and mail_part empty (#3964) 2022-02-14 20:22:58 +05:30
dependabot[bot]
f34a2e6115
chore(deps): bump puma from to 5.6.2, rails to 6.1.4.6 (#3969) 2022-02-14 20:09:21 +05:30
Tejaswini Chile
25001689ec
fix: Use to_i in campaign scheduled_at key (#3968) 2022-02-14 11:20:31 +05:30
Muhsin Keloth
2da618bd5e
feat: Add conversation_created event in webhooks (#3949) 2022-02-14 09:44:25 +05:30
Aswin Dev P.S
4e416b4d51
Add openssl verify mode and email encryption for smtp configuration (#3885)
* Add openssl verify mode and email encryption for smtp configuration
* Add spec for code coverage
2022-02-08 03:26:13 -08:00
Muhsin Keloth
4ae9ed8f94
chore: Assign the conversation to agent who opens the conversation (#3925) 2022-02-08 16:39:19 +05:30
Pranav Raj S
2a07eae69f
fix: URL encode params on Platform API call (#3929)
Add URL encoding for the params in platform API calls.

Fixes: product#307
Fixes: #2186
2022-02-07 15:17:36 -08:00
Muhsin Keloth
a737f89c47
fix: Ongoing campaign URL validation (#3890) 2022-02-04 14:38:18 +05:30
Tejaswini Chile
a7987d4d1c
feat: Add date custom filter (#3892) 2022-02-04 13:14:20 +05:30
Sojan Jose
9454c6b14f
Fix: Conversation filter permissions (#3908)
fixes: chatwoot/product#225
2022-02-03 18:25:28 -08:00
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889)
fixes: #3888
2022-02-03 15:22:13 -08:00
Tejaswini Chile
fba7f40bee
Fix: Custom filter distinct select (#3895) 2022-02-03 14:39:47 +05:30
Pranav Raj S
8dcb4a5ed4
chore: Add resolve action in Dialogflow Integration (#3900) 2022-02-03 12:05:39 +05:30
Muhsin Keloth
903072ef14
chore: Add custom attributes in conversation webhook payload (#3839) 2022-02-03 10:05:56 +05:30
Tejaswini Chile
8821106da9
Fix: Added the backend validation for name (#3878)
- Added the backend validation for name
- Add message size constraint
2022-02-02 14:21:17 -08:00
Tejaswini Chile
e99ea0b582
feat: Email signature API support (#3874) 2022-02-02 19:37:33 +05:30
Tejaswini Chile
a95d249ec1
Feat: Custom attribute advanced filter (#3818) 2022-01-31 13:36:44 +05:30
Sojan Jose
59deffc7e3
feat: Ability to toggle conversation continuity via email (#3817)
Fixes: #3368
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-01-26 15:59:48 -08:00
Sojan Jose
34e8ad9dc5
feat: Unify user and super admin credentials (#3830)
Fixes: #3061, #3489
2022-01-25 16:58:49 -08:00
Sojan Jose
693f2531ab
feat: Support 360Dialog Interactive Templates (#3823)
fixes: #3795
2022-01-20 17:09:30 -08:00
Tejaswini Chile
e997aaceb7
Fix: Email Parsing for html fix (#3659) 2022-01-20 15:55:35 -08:00
Tejaswini Chile
a7c947aeae
feat: Clone and update automation rules (#3782)
- endpoints to clone and update automation rules

fixes: #3740
2022-01-20 15:30:21 -08:00
Shivam Chahar
9617137688
chore: Account auto resolution time validation (#3651) 2022-01-19 13:16:21 +05:30
Tejaswini Chile
7df68c6388
Feat: Automations Actions (#3564) 2022-01-13 11:21:06 +05:30
Sojan Jose
905fd62974
chore: Support Whatsapp Interactive messages (360Dialog) (#3751)
Render button and list reply clicks as text messages in agent dashboard

fixes: #3684
2022-01-12 19:42:23 -08:00
Sojan Jose
1c99294c8c
chore: Fix 360Dialog template message breakage (#3750)
Template parsing fails when regexp characters are present in templates.

Fixes: #3587
2022-01-12 17:41:42 -08:00
Vishnu Narayanan
acba07cf6e
chore: revert GlobalConfig changes (#3702)
Priority to GlobalConfig changes are reverted and for the time being, env vars will take precedence if set.

Fixes #3699
2022-01-11 19:20:23 -08:00
Sojan Jose
ebb04487a8
chore: Prevent null in Contact JSONB attributes (#3730) 2022-01-11 15:14:55 -08:00
Aswin Dev P.S
7ee7062843
feat: Toggle to disallow users to send messages after a conversation is resolved (#3605) 2022-01-11 00:32:03 -08:00
Tejaswini Chile
a0884310f4
feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Muhsin Keloth
e1fe4f09bc
chore: Add subscription delete API (#3703) 2022-01-06 21:40:43 +05:30
Vishnu Narayanan
e775d22b98
feat: add new view and controller to display app configs together (#3563)
fixes: #3578
2022-01-04 21:50:16 +05:30
Sojan Jose
577e9905c6
chore: Fix issue with conversation assignment notifications (#3661)
- fixes issues with conversation assignment notifications not working in certain cases
2021-12-28 21:53:13 +05:30
Sojan Jose
13d6734977
chore: Minor API cleanups (#3645)
- exception list updated
- revert mail presenter changes
2021-12-23 00:55:49 +05:30
Tejaswini Chile
c57c975a0d
bug: NoMethodError: undefined method `match' for in_reply_to (#3641)
Fixes #3615
2021-12-22 22:33:18 +05:30
Tejaswini Chile
44486fc8e1
chore: Improve email parsing using email trimmer gem (#3611)
Email parsing using email_trimmer gem

Fixes: #3539 , #2954, #3572
2021-12-22 18:16:40 +05:30
Sojan Jose
009abc1948
chore: API improvements (#3637)
- Unique validations for Inbox members and Team member objects
- Move notification processing to Async
2021-12-21 22:48:01 +05:30
Muhsin Keloth
262474166f
chore: Add display id in all conversation notifications (#3635)
- Added conversation display id in push payload for the notifications conversation_creation and conversation_assignment
2021-12-21 19:59:22 +05:30
Amit Kumar
6069cd9eba
chore: Contact builder ignores custom attributes (#3571)
This is incorrect as per the documentation here: https://www.chatwoot.com/developers/api/#operation/create-a-contact
This allows setting the proper attributes when creating a contact
2021-12-19 10:59:03 +05:30
Aswin Dev P.S
5ee209c079
chore: Fix user email re-confirmation flow (#3581)
Users can change their email from profile settings. They will be logged out immediately. Users can log in again with the updated email without verifying the same. This is a security problem.

So this change enforce the user to reconfirm the email after changing it. Users can log in with the updated email only after the confirmation.

Fixes: https://huntr.dev/bounties/7afd04b4-232e-4907-8a3c-acf8bd4b5b22/
2021-12-16 19:32:49 +05:30
Tejaswini Chile
9984edd3ef
Feat: Manage conversation for tweets based on the tweet flag (#3353)
Add tweet conversation only if tweets are enabled.

Fixes #1961
2021-12-16 00:24:50 +05:30
Tejaswini Chile
c2519ea1ea
Fix: fixing mail to and in_reply_to issues (#3451) 2021-12-10 19:42:26 +05:30
Sojan Jose
b1eea7f7d1
chore: Introduce enterprise edition license (#3209)
- Initialize an "enterprise" folder that is copyrighted.
- You can remove this folder and the system will continue functioning normally, in case you want a purely MIT licensed product.
- Enable limit on the number of user accounts in enterprise code.
- Use enterprise edition injector methods (inspired from Gitlab).
- SaaS software would run enterprise edition software always.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-12-09 12:07:48 +05:30
Pranav Raj S
2f63ebb8a6
fix: Add fixes for sentry errors (#3522)
- Add fixes for sentry errors
2021-12-09 11:50:28 +05:30
Sojan Jose
1db82f235d
Chore: Improve confirmation flow for agents (#3519)
- Agents are redirected to the password reset page which confirms the agent as well as sets a new password.
2021-12-09 11:11:46 +05:30
thedev105
6d378eb206
Fix: Update contact validation messages (#3500)
Fixes #3476
2021-12-03 13:19:11 +05:30
Sojan Jose
0115b4ddc4
chore: validation spec for schedules (#3480)
We had instances where after copy-pasting the schedule block, the dev forgets to change the schedule key,
This would break some of the scheduled jobs without explicit errors.

this PR add a spec that will prevent it from happening
2021-11-30 21:44:30 +05:30
Sojan Jose
d5c30760a7
chore: Whatsapp templates fix for 360 dialog (#3479)
Fixes: #3426
2021-11-30 20:50:35 +05:30
Shivam Chahar
a4ee8ee239
Chore: Improve conversation auto resolution (#3405)
Fixes: #1583
2021-11-27 09:26:18 +05:30
Santhosh C
b326da7d94
feat: Ability to remove user profile picture (#3156)
Fixes #3107
2021-11-27 00:56:07 +05:30
Sojan Jose
add004a56e
Chore: API Improvements (#3469) 2021-11-27 00:48:46 +05:30
Vishnu Narayanan
3a48e08fe0
feat: migrate facebook env vars to globalConfig (#3369)
Migrate facebook env vars to globalConfig and make it editable from the super admin UI.
2021-11-25 00:55:26 +05:30
Tejaswini Chile
11cd7fd6c5
Feat: Added support changes for contact filters (#3435) 2021-11-23 16:36:44 +05:30
Sojan
0033a35ab8 Merge branch 'hotfix/1.22.1' into develop
# Conflicts:
#	db/schema.rb
2021-11-22 23:35:44 +05:30
Sojan Jose
791d90c6b7
chore: Migrate PubSub Token to contact inbox (#3434)
At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.

Fixes #1682
Fixes #1664

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-11-22 23:32:17 +05:30
Tejaswini Chile
7b44bf5b78
Fix: Filter with label name (#3418) 2021-11-19 13:55:40 +05:30
Aswin Dev P.S
24e6a92297
feat: IMAP Email Channel (#3298)
This change allows the user to configure both IMAP and SMTP for an email inbox. IMAP enables the user to see emails in Chatwoot. And user can use SMTP to reply to an email conversation.

Users can use the default settings to send and receive emails for email inboxes if both IMAP and SMTP are disabled.

Fixes #2520
2021-11-19 11:52:27 +05:30
Akhil G Krishnan
b81a9f2010
Chore: Replaced dependent destroy with dependent destroy_async in all models (#3249) 2021-11-18 10:32:29 +05:30
Shivam Chahar
fec4a29081
Feat: Include previous messages in mention/assign notifications email (#3385) 2021-11-17 18:05:53 +05:30
Sojan Jose
acb06e7df6
chore: Prevent notification email loop (#3386)
Configuring an agent email also as a support email inbox leads to conversations getting created in a loop if notifications were also configured to the same email.
2021-11-15 19:15:51 +05:30
Muhsin Keloth
a2764e5c1d
chore: Update deleteCustomAttribute method in SDK (#3334) 2021-11-15 14:56:35 +05:30
Tejaswini Chile
37a36349f2
feat: Update Swagger for the custom filter endpoint (#3367) 2021-11-12 19:28:03 +05:30
Muhsin Keloth
cf5f6d5a74
feat: enable Dialogflow integration all inboxes except email (#3285)
Fixes #2461

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-11-12 17:53:03 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks (#3364)
- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Tejaswini Chile
564fa5f392
feat: Update custom filter for present/not_present operator (#3361) 2021-11-12 11:30:39 +05:30
Muhsin Keloth
76370267f3
feat: Render contact custom attributes in contact/conversation sidebar (#3310) 2021-11-11 15:23:33 +05:30
Sojan Jose
a4c87f2052
chore: Handle attachments in Whatsapp Channel (#3299)
send and receive attachments in 360Dialog WhatsApp channels
2021-11-11 13:03:48 +05:30
sarzynski
b3e313a200
fix: Ensure HMAC mandatory when enabled (#3350)
Add missing condition checking if HMAC is mandatory.

Fixes #3349
2021-11-11 09:48:38 +05:30
Tejaswini Chile
c0f5a59cf8
Bug: Instagram render template message twice (#3313) 2021-11-10 18:32:46 +05:30
Tejaswini Chile
358171062e
Feat: Add Null values at the last while sorting (#3292)
* Add Null values at the last while sorting
* Add contacts at last with special character in it
* Optimize SQL order and direction
2021-11-10 14:11:00 +05:30
Santhosh C
6cfd7d3836
feat: autogenerate vapid keys for push notifications (#3128)
* feat: Autogenerate push notification keys
* add vapid service class and remove pushkey model
* add spec for vapid service
* unset vapid env keys
* Unset VAPID_PRIVATE_KEY env variable

Co-authored-by: Sojan Jose <sojan@chatwoot.com>
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2021-11-09 21:36:32 +05:30
Vishnu Narayanan
97ee1bfa97
feat: add GlobalConfigService to support env vars migration (#3288) 2021-11-03 21:34:42 +04:00
Tejaswini Chile
372bd75028
feat: Add filter APIs for Contacts and Conversations (#3264) 2021-11-01 12:27:04 +04:00
Hugo Sarti
68fa694268
fix: Disable typing indicator for user when agent is typing a private note (#3303) 2021-11-01 12:20:07 +04:00
Sojan Jose
69f55a25b6
chore: Minor API fixes (#3290)
- Log whether web-hook was successful
- Inbox update shouldn't need channel params
2021-10-28 15:26:20 +05:30
Aswin Dev P.S
46867e89cb
feat: Ability to specify a subject line for outbound emails (#3168) 2021-10-27 13:09:29 +05:30
Viraj Bahulkar
e5e73a08fe
fix: Render missing captions for telegram media attachments (#3257) 2021-10-25 15:52:06 +05:30
Akhil G Krishnan
84df9c807d
chore: Add climate-control gem for handling the test ENV vars (#3267) 2021-10-25 13:13:25 +05:30
Sojan Jose
06289b03ea
chore: Add Contact Note APIs (#3266) 2021-10-24 12:40:30 +05:30
Tejaswini Chile
658a511b88
feat: Conversation and contact endpoint (#3198) 2021-10-20 18:14:56 +05:30
Muhsin Keloth
cd5c2c51d9
fix: Send notification to all the mentioned users in a private message (#3222) 2021-10-15 14:35:43 +05:30
Sojan Jose
0c65db925d
chore: Fixes the missing gem warning (#3207)
* chore: Fixes the missing gem warning

fixes: #3143

* chore: rubocop fixes

Co-authored-by: Tejaswini Chile <tejaswini776@gmail.com>
2021-10-14 13:57:01 +05:30
Sojan Jose
e669f6766f
chore: Fix Dialogflow issue (#3210) 2021-10-14 13:17:09 +05:30
Pranav Raj S
99abbb8158
feat: Display sent status of emails in email channel (#3125) 2021-10-14 12:55:46 +05:30
WevrLabs
6c3e2a0bd3
feat: Render sticker messages from Telegram (#3204)
Add support for rendering sticker messages thumbs in Telegram.
2021-10-13 17:16:14 +05:30
Tejaswini Chile
6998e9aa2d
fix: Update email message_id parsing order (#3073)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-12 20:46:00 +05:30
Akhil G Krishnan
7c21cf2255
feat: Render audio, video and voice attachments in telegram. (#3155)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-12 12:58:30 +05:30
Tejaswini Chile
5749d25ff8
feat: Update instagram webhooks URL (#3197) 2021-10-12 12:46:27 +05:30
Murtaza Bagwala
3d3f0ff6ee
feat: Ability to receive attachments from LINE messenger (#3094)
Add support to add videos, audio, and images from line to chatwoot.

Fixes #3039
2021-10-11 19:06:41 +05:30
Aswin Dev P.S
a35269d275
chore: Create conversation API should accept assignee & team (#3166) 2021-10-11 15:17:30 +05:30
Nithin David Thomas
68e697c379
feat: Support cc and bcc in email replies (#3098)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-11 13:00:48 +05:30
Sojan Jose
c54aae21ff
chore: Move agent availability to Account level (#3074)
- Move agent availability to the account level
2021-10-07 13:21:46 +05:30
Fayaz Ahmed
1c6a539c0a
feat: Add Reports for teams (#3116)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-06 23:53:51 +05:30
Murtaza Bagwala
f874925f0e
fix: set default content type as text for message (#3060)
Fixes #2974
2021-10-06 00:10:29 +05:30
Sojan Jose
bd7aeba484
chore: Provider API prototype (#3112)
Enabling Support for Whatsapp via 360Dialog as a prototype for the provider APIs. 

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-05 23:35:06 +05:30
Tejaswini Chile
40d0b2faf3
feat: Add Instagram Channel (#2955) 2021-10-05 14:35:32 +05:30
Sojan Jose
1d94e65ca8
fix: CSAT reports page failing to load (#3123)
CSAT reports page was failing to load when there is an assigned agent is deleted.
2021-10-01 13:37:52 +05:30
Aswin Dev P.S
be9a055a3f
feat: Ability to send attachments to telegram (#3108)
This feature allows the user to send and delete attachments in the telegram conversation.

Fixes #3037
2021-10-01 01:45:29 +05:30
Pranav Raj S
57abdc4d5f
feat: Display "Snoozed Until" time on conversation header (#3028) 2021-09-29 19:33:51 +05:30
Pranav Raj S
cc244833d0
feat: Add all filter for conversations (#3102) 2021-09-29 16:23:39 +05:30
Aswin Dev P.S
15aaa8883c
feat: API to Filter reports by teams (#3066)
Add API to Filter reports by teams

Fixes: #2916
2021-09-27 21:12:08 +05:30
Tejaswini Chile
54bdb2957f
feat: Add assignee last seen to conversations (#3069)
- Adds assignee last seen attribute to conversations
2021-09-23 20:59:10 +05:30
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact (#2984)
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
2021-09-23 12:52:49 +05:30
Muhsin Keloth
0c24df96a8
chore: Conversation custom attribute APIs (#3024) 2021-09-22 10:46:48 +05:30
Tejaswini Chile
dddab0bbce
chore: Handle the Twilio exception in sentry
Fix trying to extract the Sid from non created message.

Fixes #3029
2021-09-21 23:02:45 +05:30
Murtaza Bagwala
c504067e2b
fix: Add blank check for file param in Import API (#3057) 2021-09-21 10:20:12 +05:30
Pranav Raj S
b59e73b10b
fix: Update associations when a label is updated (#3046) 2021-09-21 10:16:32 +05:30
Sojan Jose
aaadd61e09
fix: Outbound messages triggering out of office (#3051) 2021-09-21 10:16:14 +05:30
Tejaswini Chile
b1b0268705
feat: Support sending and receiving attachments in Slack Integration (#3022)
- Process incoming slack attachments
- Send attachments from chatwoot to slack
2021-09-18 00:49:01 +05:30
Aswin Dev P.S
794a56d4cc
Feat: Out of office autoresponder (#2992)
This change allows the user to enable autoresponder during the out-of-office time.

Fixes: #2035
2021-09-17 22:17:11 +05:30
Tejaswini Chile
6ad5a7452c
fix: Emails not delivered when case does not match
Fixes #2504
2021-09-17 22:14:39 +05:30
Tejaswini Chile
a0ffefad71
chore: Use the name of the sender from the mail object
if the sender email is Sony Mathew <Sony@chatwoot.com> Contact should be built with Sony Mathew

Fixes #2911
2021-09-16 13:26:52 +05:30
Sojan Jose
2396b59f11
chore: API fixes (#3014)
- Minor API fixes
- Configuration screen for LINE inbox
2021-09-14 22:44:53 +05:30
Sojan Jose
946a09928e
Chore: Release Fixes (#3011)
- Fix super admin crashing
- Fix error on telegram group messages

fixes: #2856
2021-09-14 15:54:57 +05:30
Sojan Jose
22d1c8baf2
Chore: Inbox Members API improvements (#3008)
- New Inbox Member APIs
- Return JSON errors for Platform APIs
2021-09-14 11:55:02 +05:30
Sojan Jose
328edd24de
chore: Move Facebook event processing to worker (#2988) 2021-09-13 18:05:14 +05:30
Tejaswini Chile
b74261205d
chore: Support for special characters in password
Fixes: #2919
2021-09-13 13:15:05 +05:30
Sojan Jose
0a38632f14
feat: Line Channel (#2904)
- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot

fixes: #2738
2021-09-11 01:31:17 +05:30
Sojan Jose
671c5c931f
feat: Telegram Channel (#2901)
- Ability to configure telegram bots as a channel in chatwoot
- Receive a message sent to the telegram bot in chatwoot
- Ability to reply to telegram users from chatwoot
- Receive attachment messages in chatwoot

fixes: #1843
2021-09-10 00:00:52 +05:30
Fayaz Ahmed
2821777e93
feat: Add multiline support for channel greeting message (#2952) 2021-09-08 15:07:24 +05:30
Tejaswini Chile
772d4ae726
feat: Send MMS through Twilio Inbox (#2959)
Send MMS message to customer for Twilio integration inbox.

Fixes #2311
2021-09-07 00:05:14 +05:30
Sojan Jose
2ebd38c3b7
Chore: API Improvements (#2956)
- API to fetch info of a single inbox
- Document passing custom_attributes in the API
- Ability to filter contacts with contact identifier in search API
2021-09-04 17:56:46 +05:30
Sojan Jose
ad83d1bb71
feat: Platform API improvements (#2900)
- Platform APIs to add and update custom attributes to users
- Platform APIs to delete accounts
- Platform APIs to delete users
2021-09-02 18:29:45 +05:30
Aswin Dev P.S
2ddd508aee
Add missing conversation id for first response event (#2922)
- Add missing conversation id for first response event
- Fixing the flaky test

Fixes #2746

Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2021-09-02 00:16:09 +05:30
Sojan Jose
5319af3dfc
chore: Merge contact copy over information (#2812)
fixes: #2767, #2773

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2021-08-31 15:30:18 +05:30
Aswin Dev P.S
1ff9939a80
feat: Ability to remove inbox avatar (#2885)
* Delete inbox avatar

1) New API endpoint added for deleting inbox avatar.
2) Delete avatar button in the inbox settings page.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-08-31 15:12:05 +05:30
Tejaswini Chile
65f3e83afd
feat: APIs to filter reports (#2889)
Fixes #2823
2021-08-27 22:46:32 +05:30
Brandon Wilson
f94abaef5f
feat: Shows inbox identifier token for API inbox (#2894)
Fixes: #2605
2021-08-27 19:56:45 +05:30
Tejaswini Chile
09e3413d10
chore: consider X-original-sender to create contact in case of group mail (#2841)
For emails forwarded from google groups, Google rewrites the FROM address to the group email and the original email will be available under X-Original-Sender. This PR enables chatwoot to handle this case.

Fixes: #2715
2021-08-24 14:18:08 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels (#2749) 2021-08-23 22:00:47 +05:30
Tejaswini Chile
eb80324eaa
feat: Add message content to mention email template (#2838) 2021-08-18 15:28:45 +05:30
Pranav Raj S
ed317c5bb3
feat: Use relay server for self-hosted mobile push notifications (#2757) 2021-08-17 01:44:16 +05:30
Aswin Dev P.S
9e052fd5b2
chore: Set phone_number through Website SDK (#2803)
Fixes: #2599
2021-08-13 17:26:09 +05:30
Sojan Jose
acb39cbc8f
chore: Ability to create contact with identifiers (#2802) 2021-08-13 13:02:46 +05:30
HariniKrishnan
a065165bcb
fix: undefined method contact in support mailbox (#2678)
if chatwoot receives an email of already existing contact with a different case say "Care@example.com", before this fix, it will throw an error. Now it will retrieve existing contact

Fixes: #2553


Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-08-12 01:28:07 +05:30
Pranav Raj S
bdc4ecffc1
fix: Save content_type, multipart information to email message model (#2774) 2021-08-09 18:04:34 +05:30
Sojan Jose
ab54d9c629
chore: Upgrade rails and ruby versions (#2400)
ruby version: 3.0.2
rails version: 6.1.4
2021-08-03 20:11:52 +05:30
Muhsin Keloth
92c14fa87d
feat: CSAT response collection public page (#2685) 2021-08-03 18:22:50 +05:30
Pranav Raj S
faf104c1fe
fix: Update tweet character count logic (#2709) 2021-08-02 16:07:30 +05:30
Sojan Jose
e46aa1aa64
chore: Mark Facebook accounts for reconnection (#2405)
fixes: #2037
2021-08-01 18:15:39 +05:30
Sojan Jose
2890339734
chore: Limit objects returned by conversation API (#2721) 2021-07-31 21:19:42 +05:30
Muhsin Keloth
7662fdce47
feat: CSAT response public APIs (#2670) 2021-07-28 14:59:13 +05:30
Pranav Raj S
7664006625
chore: Improve search, list performance of contact/conversation APIs (#2696) 2021-07-23 18:39:24 +05:30
Pranav Raj S
6e1493501a
feat: Add APIs for custom attribute definitions (#2689) 2021-07-23 17:04:33 +05:30
Sanju
7e0937f3ed
chore: Cypress test case for create label flow 2021-07-23 16:38:44 +05:30
Sojan Jose
d955d8e7dc
feat: Ability to snooze conversations (#2682)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-23 15:24:07 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending (#2677)
fixes: #2649
2021-07-21 22:02:43 +05:30
Sojan Jose
a0886d37bc
chore: Expose widget config via an API (#2645)
Expose widget config via an API so that the UI could be detached from the rails Application.
2021-07-21 01:26:32 +05:30
Sojan Jose
217dd8a6f0
chore: Add assigned_count to conversation APIs (#2665) 2021-07-19 19:10:58 +05:30
Sojan Jose
eda52930be
chore: Add Telemetry (#2631)
ref: https://www.chatwoot.com/docs/self-hosted/telemetry
2021-07-15 23:58:54 +05:30
Mrunal Selokar
e0535168a0
chore: Removing duplicate callback to create auth token (#2624)
Removed after create callback in user model to create a new access token. This is already being taken care of by AccessTokenable module.

Fixes #2620
2021-07-15 15:24:38 +05:30
Sojan Jose
d7982a6ffd
chore: Add assigned option to conversation finder API (#2630)
- Adds the ability to filter all the conversations which are assigned
- Add rack timeout gem
- Remove size attribute from Sidekiq config
2021-07-14 22:51:27 +05:30
Sojan Jose
a5bc81b304
chore: Suppress the unnecessary CSRF warning (#2606)
Suppress the unnecessary CSRF warning
2021-07-14 18:40:24 +05:30
Sojan Jose
dfddf9cacc
chore: one off SMS campaign APIs (#2589) 2021-07-14 12:24:09 +05:30
Pranav Raj S
cb44eb2964
feat: Add CSAT reports (#2608) 2021-07-14 10:20:06 +05:30
Muhsin Keloth
ba547b3f60
chore: Delete related notifications if a conversation is deleted (#2592) 2021-07-12 12:28:16 +05:30
Pranav Raj S
5726447e47
fix: Unescape Slack incoming messages (#2604) 2021-07-09 17:45:02 +05:30
Pranav Raj S
0d02142925
feat: Support messages along with the actions in Dialogflow response (#2579) 2021-07-07 10:04:48 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs (#2503)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Pranav Raj S
30832d8a34
feat: Add APIs to create custom views on the dashboard (#2498) 2021-06-29 19:29:57 +05:30
Muhsin Keloth
8027c69c1c
chore: Change the notification text for mention notification type (#2534) 2021-06-29 14:32:57 +05:30
Sojan Jose
cd11efea1d
feat: Add CSAT Message Template Hooks (#2494) 2021-06-23 19:29:27 +05:30
Sojan Jose
bd9bac75ad
fix: Adds condition to handle base and mergee contact being same (#2485)
When an agent updates a contact email in the dashboard and the contact also update his email via the email collect box,
Merge action receives the same base and mergee contacts which could cause data corruption.
2021-06-22 15:57:48 +05:30
Muhsin Keloth
3d748aa8d4
chore: Add contact note model (#2462) 2021-06-21 15:16:26 +05:30
Pranav Raj S
6c49e58ff8
feat: Add contact label filter (#2454)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-06-18 20:08:58 +05:30
Sojan Jose
853db60f8e
feat: Add Public APIs for API Channel (#2375) 2021-06-15 20:09:17 +05:30
Muhsin Keloth
0f377da109
feat: Add an option to delete campaigns (#2402)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-15 14:14:59 +05:30
Sojan Jose
534acfbf96
chore: Ensure privilege validations for API endpoints (#2224)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-11 11:44:31 +05:30
Muhsin Keloth
b9e40d1452
feat: Add an option to enable/disable email collect box (#2399)
* add email collect enabled migration

* migrations

* expose enable_email_collect field

* add select for email collect

* add enable_email condition on new conversation

* add default value true for enable_email_collect

* add specs for email collect enabled

* rereun migration

* code cleanup

* update token life span to 2 months

* revert uuid column
2021-06-10 02:34:03 -07:00
Sojan Jose
1bf7227843
chore: Fix emails being sent with the wrong translations (#2236)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-08 22:45:01 +05:30
Sojan Jose
0a087c95fd
chore: Message API improvements (#2396)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-08 01:11:06 +05:30
Sojan Jose
9e56565a30
chore: Add status param in conversation APIs (#2394)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-07 20:04:31 +05:30
Sojan Jose
467b45b427
feat: Improved password security policy (#2345)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-07 17:26:08 +05:30
Sojan Jose
d1b3c7b0c2
chore: Update Facebook Messenger gem (#2342) 2021-06-07 13:58:01 +05:30
Ani Ravi
49be9e21c3
chore: Universal Linking for Android (#2324)
* android assetlinks.json config

* try renaming html to json

* update env example

* chore: fix styling

* chore: styling part 2

* test: add spec for android assetlinks

* minor fixes

* minor fixes

* remove android sha256 value from env example

* add default sh256 value

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-06-02 08:46:45 -07:00
Muhsin Keloth
b0b4d9d6f5
enhancement: Current password confirmation in change password (#2108)
* add current password field in change password form

* locale changes

* chore: update password API

* chore: rubocop fixes

* replace currentPassword with current_password

* code cleanup

* replace input with woot-input

* code cleanup

Co-authored-by: Sojan <sojan@pepalo.com>
2021-06-02 05:22:24 -07:00
Sojan Jose
22965be6dc
feat: Add AgentBot APIs (#2323) 2021-06-01 22:34:25 +05:30
Sojan Jose
3b39eb3e33
chore: ability to run Chatwoot as API only server (#2344)
- Ability to run chatwoot as an API only server
- Removes action cable testing gem since it is merged to rails 6
2021-05-27 20:07:21 +05:30
Sojan Jose
bb1c028926
fix: Slack integration redirect url missing the client ID (#2309)
Fixes: #2304
2021-05-21 00:03:09 +05:30
Sojan Jose
46356d0bf9
docs: Add documentation for integration APIs (#2300) 2021-05-20 20:46:45 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks (#2250)
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Pranav Raj S
836b317b8a
feat: Remove restrictions on API channel webhook_url (#2261) 2021-05-13 15:03:25 +05:30
Pranav Raj S
0e6cd699e8
feat: Sort contacts via name, email, phone_number, last_activity_at (#1870) 2021-05-13 13:32:19 +05:30
Muhsin Keloth
3fc646f330
feat: Add campaigns in web widget (#2227)
* add campaign store(getter, actions and mutations)

* add campaign store module

* add get campaigns api

* add fetch campaign action widget load

* add specs

* code cleanup

* trigger campaig api fixes

* integrate campaign trigger action

* code cleanup

* revert changes

* trigger api fixes

* review fixes

* code beautification

* chore: Fix multiple campaigns being send because of race condition

* chore: rubocop

* chore: Fix specs

* disable campaigns

Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-05-10 00:31:00 -07:00
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 (#2155)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Sojan Jose
98e2a9b8b5
feat: Builder for creating Campaign conversations (#2192)
- Builder for creating Campaign conversations
- Widget endpoint to fetch the campaigns
2021-05-03 20:23:09 +05:30
Sojan Jose
a07200bedf
chore: Campaign ID migration for existing accounts (#2189)
* chore: Campaign ID migration for existing accounts

* chore: update factory

* chore: minor fixes

* chore: fixes
2021-04-30 06:15:24 -07:00
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns (#2175) 2021-04-29 22:23:32 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot (#2167)
* chore:  Event for conversation transferred to Bot

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Pranav Raj S
8ea35802b4
fix: Handle email with no subject line and no body (#2164)
* fix: Add a default email subject line if no subject is present

* Add a default on the frontend

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-04-27 10:51:04 -07:00
Sojan Jose
3a4d316a9d
chore: Identify contacts based on phone number (#2134)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-04-20 10:12:14 -07:00
Sojan Jose
4635e5bb44
feat: Assignable agents API (#2131)
`inboxes/id/assignable_agents` returns all users that have permission to a conversation happening in that inbox.
2021-04-20 13:46:20 +05:30
Sojan Jose
ea74462209
feat: Manage platform apps from Super Admin (#2129)
- ability to manage platform apps from super admin
- fixes #2021
2021-04-20 00:01:05 +05:30
Sojan Jose
45e43b0b89
feat: Contactable Inboxes API (#2101)
- Add endpoint which lists inboxes through which a contact can be contacted
- Conversation creation API auto-creates contact_inbox for specific channels [ Twilio, email, api]
- Ability to send the initial message payload along with the conversation creation
- Fixes #1678 ( issue saving additional attributes for conversation )
2021-04-15 15:13:01 +05:30
Sojan Jose
c8b81b066b
chore: Add timeouts to requests (#2024) 2021-03-31 16:39:57 +05:30
Sojan Jose
42534e1df4
chore: Add fail safes for Redis connections (#2016) 2021-03-30 18:16:17 +05:30
Sojan Jose
6bb026621d
fix: Current.user nil issue when using access tokens (#2012) 2021-03-29 23:26:20 +05:30
Sojan Jose
c453455ad1
fix: Handle application errors in Sentry (#1982)
- Handle notification errors for attachment messages
- Fix empty identifiers being passed
- Fix 404 when invalid source id
- Handle webhook exceptions
2021-03-27 12:27:48 +05:30
Nithin David Thomas
6c87001a0e
Feat: Show working hours on widget (#1823)
Feat: Display out of office message based on business hours

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-03-13 11:44:28 +05:30
Sojan Jose
dbf515ab5a
chore: Make SMTP environment variables configurable (#1868)
fixes: #1647
2021-03-12 15:37:06 +05:30
Sojan Jose
42e83de5b0
feat: Activity messages for team assignments (#1893)
- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
2021-03-12 15:13:58 +05:30
Sojan Jose
ca4a766b82
chore: Enable email channel (#1851) 2021-03-04 13:59:59 +05:30
Sojan Jose
03bc4bf224
fix: Greeting messages not sent when pre-chat form is enabled (#1842) 2021-03-01 10:58:49 +05:30
Muhsin Keloth
aab70bf1f1
fix: attachment rendering if the message content is empty in private note (#1831)
Fixes #1830
2021-02-25 22:40:03 +05:30
Sojan Jose
0e721653e5
feat: Business hour Inbox APIs (#1821)
* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors (#1807) 2021-02-19 18:35:21 +05:30
Sojan Jose
850041bc1d
fix: Twitter inbox creation error (#1783)
fixes #1708

Co-authored-by: Pranav <pranav@chatwoot.com>
2021-02-16 19:35:10 +05:30
Pranav Raj S
037ffc7419
feat: Add a pre-chat form on widget (#1769) 2021-02-16 00:14:13 +05:30
Pranav Raj S
64d7dc5335
fix: Remove teams on account user destroy (#1766) 2021-02-15 13:32:52 +05:30
Sojan Jose
8d45849d0c
chore: Update notification Message Copy (#1685) 2021-02-12 22:56:12 +05:30
Nithin David Thomas
1484849cc7
chore: Update method for team members (#1734)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-02-09 19:21:31 +05:30
Pranav Raj S
d4c2a78db6
chore: Add Chatwoot SDK to Chatwoot Dashboard (#1726)
Add Chatwoot SDK to Chatwoot Dashboard
2021-02-08 16:38:35 +05:30
Sojan Jose
f46c4b5130
chore: Minor Changes to Bot Message APIs (#1739) 2021-02-08 12:50:11 +05:30
Karthik Sivadas
2012aab1d5
fix: Standardize name validation on agent / profile pages (#1720) 2021-02-04 20:08:46 +05:30
Sojan Jose
c61edff189
feat: Add bulk imports API for contacts (#1724) 2021-02-03 19:24:51 +05:30
Pranav Raj S
7748e0c56e
fix: Update flaky notification tests (#1728) 2021-02-03 17:55:27 +05:30
Sojan Jose
5d5e75ce9c
Chore: Fix Deserialisation Error in Jobs (#1683)
- Ignore Jobs on de-serialization error
- Show empty conversations in chat UI
Fixes: #1480
2021-01-31 13:05:07 +05:30
Sojan Jose
0ff81e3b53
feat: Add team assignment & filter APIs (#1712) 2021-01-31 12:40:02 +05:30
Sojan Jose
f9c3b7f2f1
feat: Bulk add team members in Team APIs (#1695) 2021-01-29 12:34:52 +05:30
freddii
229fcc18b7
chore: fixed typos in code comments (#1701) 2021-01-28 10:39:37 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note (#1688)
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-27 00:04:11 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs (#1654)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Muhsin Keloth
dd90e24d02
chore: Add unread notification count API (#1646)
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-17 22:45:31 +05:30
Sojan Jose
14eefe3824
feat: Add Installation onboarding flow (#1640)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 14:07:18 +05:30
Sony Mathew
18d3c40fb3
feat: installation config in super admin console (#1641)
* feat: installation config in super admin console

* Added the ability for super admins to view, edit and update
installation config values. Also they can add new isntallation config
values. The impact of editing and adding depends on which all
installation config values are being used in the code.
* Known limitation now: Ability to edit hash values (for eg: feature
flags) are disabled. This requires more work and will be taken up in
a secondary set of changes.
* Minor UX improvement. Clicking on the Sidekiq option in the super
admin siebar will now open the sidekiq dashboard in a new tab rather
than in the same tab that you were using super admin.

* fix: method name fix in custom adminsitrate field

* feat: added locked attribute to global config
* Added the locked attribute to instalaltion config table. Added
necessary migrations. Added changes in config loader.
* Added the changes on the installation config yml
* Locked the account feature defaults in code

* feat: show only editable configs in admin console
* Added a new scope in installation config model
* Added scope in adminstrate controller for installation_config

* fix: new installation config create error
* Fixed the error in new installation config create

* fix: specs coverage
* Added specs for installation config super admin controller

* chore: update git ignore with encrypted config ext
2021-01-15 13:21:53 +05:30
Sojan Jose
7542330d61
feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
Pranav Raj S
75c2a7cb2f
fix: Resolve name only if assignee exists during unassignment (#1649) 2021-01-14 14:21:41 +05:30
Muhsin Keloth
2d5aa9d3bd
chore: Add count and current page in notification meta details (#1619) 2021-01-13 17:04:27 +05:30
Pranav Raj S
8c66dbd342
fix: Labels cannot be added to conversations (#1644) 2021-01-13 12:15:11 +05:30
Sojan Jose
346830ab1d
feat: Add Cron Jobs In Chatwoot and update installation notice (#1630) 2021-01-11 17:34:41 +05:30
Pranav Raj S
160a6fc6cf
feat: Save UI state in the database (#1635)
feat: Save UI state in the database
2021-01-10 19:25:33 +05:30
Pranav Raj S
a9344fbf4c
fix: Add missing switch_locale on DashboardController (#1631) 2021-01-09 01:43:17 +05:30
Sojan Jose
7884090551
chore: Enable updating conversation additional attributes (#1611)
- Enable updating additional attributes via conversation API
- Handle the case when additional_attributes is nil

Fixes: #1357
2021-01-07 13:47:38 +05:30
Nithin David Thomas
3d2db95417
feat: Add preview for attachment messages (#1562)
Add preview for pending messages and attachments

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-06 17:56:29 +05:30
Saurabh Mehta
627d3a575a
chore: Automate conversation display_id generation with db triggers (#1412)
Automate conversation display_id generation with db triggers

Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-01-05 20:07:04 +05:30
Pranav Raj S
a2d6fa0f74
feat: API to add label to contacts (#1563) 2021-01-03 20:07:57 +05:30
Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Pranav Raj S
9d3dda9a61
feat: Add full name to the user signup form (#1534) 2020-12-21 14:05:19 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Pranav Raj S
1ade4f75ea
chore: Ingore case while searching contact name, email (#1505) 2020-12-11 23:25:00 +05:30
Pranav Raj S
88c4b63eec
chore: Add slack external_source_id for outgoing messages (#1503) 2020-12-10 22:53:49 +05:30
Sojan Jose
a988724c91
feat: Authenticate by SSO tokens (#1439)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-25 13:59:38 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Pranav Raj S
ef99fd3311
feat: Ignore tweets from blocked users (#1408) 2020-11-16 10:46:53 +05:30
Nithin David Thomas
f214c9c47c
feat: Add Contacts page (#1335)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-10 15:25:26 +05:30
Pranav Raj S
2babfd6148
fix: Add a check for thread_ts (#1389)
- If no thread timestamp is available, ignore the message
- Add specs to cover the case
2020-11-09 22:01:57 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search (#1385)
* feat: Search messages by content

* Fix search UI

* Add specs

* chore: Filter search results

* Update highlight logic

* Rename query to searchTerm

Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours
Data models and APIs for business hours

ref: #234
2020-11-01 00:14:33 +05:30
Yih Yang
12b7358773
feat: Add messages on mute / unmute actions (#1373) 2020-10-30 22:27:25 +05:30
Sojan Jose
1d9debaee0
feat: IP lookup (#1315)
- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
2020-10-28 02:14:36 +05:30
Abhishek
ff96d43953
feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget (#1349)
Fixes #1132
2020-10-18 23:32:22 +05:30
Pranav Raj S
0bea0217b4
chore: Use full name in activity message, fix specs (#1339) 2020-10-14 00:16:35 +05:30
Pranav Raj S
2c324d9421
feat: Allow custom email address for inbox (#1336) 2020-10-11 23:24:11 +05:30
Sony Mathew
e01fdb5f00
chore: refactored redis config (sentinel related) (#1327)
Refactored the redis config module which had redis sentinel related
configs. Also changed the specs accordingly.
2020-10-09 12:37:42 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Sojan Jose
88b2469dc8
feat: Add API to get the active contacts (#1313) 2020-10-05 23:30:27 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting (#1281)
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Abhishek
77d380dd6b
chore: refactor redis config (#1310)
- refactor Redis config in Redis::Config Module
-  unit tests for Redis::Config module
2020-10-05 17:31:10 +05:30
Abhishek
70f08103aa
feat: Activity message for label addition & deletion (#1291)
Fixes: #1022
2020-10-02 16:33:59 +05:30
Dmitriy Shcherbakan
98cb09104e
chore: Refactor DeviseOverrides::ConfirmationsController#create (#1297) 2020-10-02 15:27:26 +05:30
Abhishek
5cd08b3f98
chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sojan Jose
532331edb6
feat: Ability to search conversation with message content (#1265)
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
2020-09-23 15:27:41 +05:30
Sony Mathew
f9b0427751
feat: email channel backend (#140) (#1255)
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
2020-09-21 22:44:22 +05:30
Pranav Raj S
0deb1af852
chore: Add a check for defined labels in SDK API (#1259) 2020-09-20 19:29:39 +05:30
Pranav Raj S
646746aa10
fix: Check medium to decide 24 hour window (#1245) 2020-09-17 23:32:19 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Pranav Raj S
8cf05f1d9f
feat: Ability to edit a contact (#1092)
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
2020-08-23 00:05:07 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts (#1158)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan Jose
22880df429
Feature: Send chat transcript via email (#1152)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-17 11:25:13 +05:30
Sojan Jose
4216d63311
feat: Ability to reply to specific tweets (#1117)
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-11 09:57:42 +05:30
Sojan Jose
a6a62d92bf
chore: Add Additional Contact APIs (#1130)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-10 12:15:29 +05:30
Sojan Jose
a04ca24def
feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
Pranav Raj S
3b23aa7913
Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Pranav Raj S
6d4cfcceba
Chore: Update the usage of available_name instead of name (#1110)
Update the usage of available_name instead of the name
2020-08-01 18:30:47 +05:30
Pranav Raj S
1dd3573c39
bug: Fix emails if assignee is nil (#1106) 2020-07-31 15:57:19 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097)
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account (#985)
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message (#1084)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Sojan Jose
d6f309ce22
Chore: Initialize Cypress tests (#1078)
Addresses: #412

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-21 20:11:22 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user (#1067)
* Chore: Adding browser info to web widget triggered event

fixes: #970

* Chore: Rename nickname to display name

references: #972

* Chore: Change nickname in code

* chore: fix errors

* Chore: update nginx config

fixes: #1057

* Chore: Fix specs
2020-07-20 18:28:14 +05:30
Sony Mathew
b803ae3300
Bugfix: Private notes in emails & broken Signup (#1068)
* Bugfix: Private notes in emails

Private notes were sent in the emails as part of
conversation continuity. Fixed this issue.

Also made the changes to not even queue the mails
if message is a private note.

* Bugfix: Change issue with featurable in signup - passing array
* Bugfix: Added specs for checking  private notes being sent in email
2020-07-20 12:47:02 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065)
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Sony Mathew
7ca192615d
Chore: Move some email configs to ENV variables (#1064)
For the outgoing emails which has dependency on the incoming
part as well like the conversation continuity part, some of the
config variables used were entirely based on the account attributes.

But this is not true in case of self hosted situations where you have
multiple accounts and have a common config for incoming emails.

So moved out some of the attributes entirely dependednt on the account
to ENV with a fallback to the Global config.

Also, with this changes the name of the agent will be shown in the
email clinet with in the conversation rather than just the support
email address. This has a huge UX impact on the cutomer.

Modified all the necessary unit tests to reflect these changes.

Updated the .env.example file for the new ENV variable.
2020-07-19 15:35:55 +05:30
Sony Mathew
7ef45e5844
Chore: Change the prefix in reply emails (#1060)
* Chore: Change the prefix in reply emails

In conversation continuity the reply to email was looking like

reply+to+{some_random_hex_id}@reply.chatwoot.com

Changed the prefix to just `reply` instead of `reply+to`.

* Chore: Change reply email prefix in outbound emails

Changed the prefix from `reply+to+` to just `reply+` in
the reply emails in the converstaion related outbound emails.
2020-07-19 13:34:34 +05:30
Sojan Jose
a18d54b706
Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051)
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-17 00:32:32 +05:30
Sony Mathew
d5a6f5e352
Enhancement: ability to send out an email without summary #1048 (#1049)
Right now as part of conversation continuity, we are using the
ConversationReplyMailer which sends a summary of messages including
the incoming messages when an agent replies. Ideally, we want
to send only the reply of that agent and not a summary when
Conversation continuity is enabled. Added the functionality
to send the reply email without summary. Added required unit
tests to cover the changes.

ref: #1048
2020-07-15 16:33:52 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic (#1015)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:14:07 +05:30
Nithin David Thomas
49db9c5d8a
Adds unread message bubbles for widget (#943)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:04:44 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models (#1000)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979)
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan Jose
04f6460afb
Chore: Fix failing sidekiq events for contact create (#966) 2020-06-16 19:39:57 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-15 13:36:56 +05:30
Sojan Jose
f9e8bb8e10
Chore: Send browser language in webwidget events (#952)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Pranav Raj S
40481f6462
Bugfix: Update conversation counters in realtime (#944)
* Bug: Update conversation counters in realtime
2020-06-09 16:26:33 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Sojan Jose
051871a3cd
Chore: Code Cleanup in API controllers (#932)
* Chore: Code Cleanup in API controllers

* Remove unnecessary scoping for accounts controller
2020-06-07 13:58:05 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sojan Jose
a13a474c23
Chore: Firebase Cloud Messaging Support (#858) 2020-06-05 00:15:50 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Sojan Jose
8c52a3a953
Chore: Remove duplication of user JBuilder (#911)
* Chore: Reduce duplication of user JBuilder
2020-05-31 23:10:20 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891)
fixes: #867
2020-05-26 17:43:59 +05:30
Sojan Jose
d8d14fc4a4
Feature: Rewamp super admin dashboard (#882) 2020-05-24 22:44:26 +05:30
Sony Mathew
6230f4d796
Enhancement: Threaded email replies for a conversation (#885) (#886)
* Added custom Message-ID and In-Reply-To headers for conversation reply emails
* Added new global config for the default domain (This is used in the above headers)
* Added migration to run the config loader to load the new global config value
* The subject of the conversation reply mailer was made static (This is required for threaded emails)
* Added required tests
2020-05-22 18:14:18 +05:30
Sony Mathew
11b4b4ea3f
Chore: Parse quoted text in incoming emails (#883) (#884)
* Chore: Parse quoted text in incoming emails (#883)
* Parsed the quoted text and replies in incoming emails and store them separately
* Did this parsing for plain text and html part of emails
* In the chat window, we will only show the parsed reply alone

* Conversation mailbox test fixes (#883)
2020-05-22 18:07:06 +05:30
Sony Mathew
00093fa408
Fixed rspec due to unescaped html check for user name (#887) (#888)
* Fixed the flaky failure in rspec for super admin user controller due to unescaped user name check
2020-05-22 17:58:08 +05:30
Pranav Raj S
3f5ce2ddbf
Bug: Fix autoload_paths for facebook bot (#877)
* Fix autoload_paths for facebook bot
2020-05-18 15:32:26 +05:30
Sojan Jose
e6aa851987
Chore: Add Account Users to Admin Panel (#859)
- Show errors on login page
- Dashboard for admin panel
2020-05-14 22:51:51 +05:30
Sojan Jose
20f39caa42
Chore: Twitter Integration house cleaning (#855)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-14 22:51:07 +05:30
Sojan Jose
c74b5c21d7
Feature: Introduce Super Admins (#705)
* Feature: Introduce Super Admins

- added new devise model for super user
- added administrate gem
- sample dashboards for users and accounts

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-11 23:07:22 +05:30
Sony Mathew
8859880e55
Feature: Global Config helper (#844) (#845)
* Added a global config helper to easily access installation/global configs
  * this will fetch the keys from cache with fallback to DB on cache miss
  * ability to query multiple keys simultaneously
  * interface to delete the existing global config cache
* Added tests for this new helper module
2020-05-11 19:00:33 +05:30
Sony Mathew
905c93b8f8
Feature: Installation global config (#839) (#840)
* Renamed concern from Feature to Featurable

* Feature: Installation config (#839)
* Added new model installtion config with corresponding migrations and specs
* Created an installation config yml (key value store model)
* Created a config loader module to load the installaltion configs
* Added this to the config loader seeder
* Changed the account before create hook for default feature enabling to use the feature values from installtion config
* Renamed the feature concern to Featurable to follow the naming pattern for concerns
* Added comments and specs for modules and places that deemed necessary

* Refactored config loader to reduce cognitive complexity (#839)
2020-05-10 22:40:36 +05:30
sony-mathew
a5cc3bae6c Hotfix: Fix for private note in conversation email notifications - Merge branch 'hotfix/1.4.1' into develop 2020-05-10 16:22:53 +05:30
sony-mathew
35b2bdd074 Removed the un-neccessary attribute from msg create factory 2020-05-10 16:21:02 +05:30
sony-mathew
1a123a4f56 Spec for private messages not to be included in mails (#837) 2020-05-10 16:21:02 +05:30
Pranav Raj S
f28ec29b8c
Feature: Customise widget for bot conversations (#834)
* Feature: Customise widget for bot conversations
2020-05-09 22:02:43 +05:30
Pranav Raj S
c7120e9637
Chore: Add translated languages to account settings (#826)
* Add available languages in account settings

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 13:38:36 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766)
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 00:10:56 +05:30
Nithin David Thomas
5bc8219db5
Feature: Typing Indicator on widget and dashboard (#811)
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-04 23:07:56 +05:30
Sojan Jose
dc6398ab56
Feature: Api to toggle typing status on a conversation (#807)
- api to toggle typing status on a conversation
- clients receive webhook events on the same

Addresses: #718 , #719 , #775
2020-05-03 12:17:27 +05:30
Sojan Jose
ba1e0dbda0
Chore: Apple site association file for deep linking (#805) 2020-05-03 12:16:11 +05:30
Sojan Jose
db6e3fb43e
Chore: API to get conversations count (#808)
Addresses: #497
2020-05-03 12:15:10 +05:30
Subin T P
7e62000e1b
Chore: Remove redis backed reporting (#669) 2020-05-02 16:04:52 +05:30
Sojan Jose
d4ff9f5b45
Chore: Add additional information to conversation meta (#795)
Chore: Add additional information to conversation meta
2020-05-01 16:49:28 +05:30
Sojan Jose
96da27f1f6
Feature: User Notification Objects (#752)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-05-01 14:53:43 +05:30
Sony Mathew
0b65526b85
Feature: Conversation Continuity with Email (#770)
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
2020-04-30 20:20:26 +05:30
Pranav Raj S
0cb7333977
Feature: Twilio Whatsapp Integration (#779)
Twilio Whatsapp Integration

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-30 01:41:13 +05:30
Sojan Jose
941fbb0d72
Chore: Web widget Inbox Tech Debts (#738)
* Chore: Webwidget Inbox Tech Debts

* Additional customization options creating Web Widget
* Changes to edit Page for Web Widget
* Remove the WebWidget API end points
* Minor chores

Address: #680, #502

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-19 23:40:28 +05:30
Sojan Jose
c0ce70e87b
Chore: Events Cleanup (#739)
* Chore: Events Cleanup

- fix failing tests
- add additional webhook events
- clean up event logic

* Fix conversation status update in action cable

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-18 20:25:58 +05:30
Sojan Jose
ecccb103a0
Chore: Add a real-time event for contact resolution/update (#696)
* Chore: Add a real-time event for contact resolution/update
* Chore: Ensure Events are sent to administrators

Addresses: #419
2020-04-18 13:47:51 +05:30
Sony Mathew
818c769bb7
Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
Sony Mathew
2aa92d46fc
Fixed confirmation email flaky tests (#534) (#735) 2020-04-17 15:48:23 +05:30
Sojan Jose
743bddc065
Chore: Housekeeping tasks (#721)
- End point to return api version
- Move agent bot listener to sync dispatcher
- gem update
2020-04-16 15:05:01 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2020-04-10 16:42:37 +05:30
Sojan Jose
1cfa756d49
Chore: APIs for agent bots (#676)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-07 10:41:18 +05:30
Sojan Jose
4feca1d88d
Feature: Business logo API for web widget (#674)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-07 10:19:19 +05:30
Nithin David Thomas
99eaf59509
Feature: Ability to set an account name (#667)
* Ability to change the account name 
* Ability to set a language to the account

Addresses: #667  #307  

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-06 22:17:07 +05:30
Pranav Raj S
a1a81e3799
Feature: Twilio SMS Channel (#658)
Twilio SMS Channel
Fixes :  #350
2020-04-05 22:11:27 +05:30
Pranav Raj S
cb22b396eb
Feature: Website SDK (#653)
Add SDK functions

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-03 13:04:58 +05:30
Nithin David Thomas
7fcd2d0e85
Feature: Support file type messages on widget and dashboard (#659)
- Adds support for file upload

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-02 12:28:38 +05:30
Subin T P
e56132c506
Non blocking event dispatch (#652)
- Performance improvements for event dispatch
2020-03-29 19:18:30 +05:30
Sojan Jose
bab9d663d2
Feature: API for updating account settings (#645)
* Feature: API for updating account settings

- API to update account locale
- API to update account name
- API to show account info
2020-03-29 12:16:31 +05:30
Pranav Raj S
50ebbc13b6
Chore: Add Twitter documentation (#648)
* Chore: Add Twitter documentation

Co-authored-by: Sojan <sojan@pepalo.com>
2020-03-28 11:51:42 +05:30
Sojan Jose
a3c2d4e5bd
Chore: Add Facebook app set up documentation (#647)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-03-28 11:43:02 +05:30
Pranav Raj Sreepuram
2eac97c705 Merge branch 'hotfix/1.2.4' into develop 2020-03-22 20:43:58 +05:30
Nithin David Thomas
f7e5f1fabf
Feature: Send attachments to widget user (#621) 2020-03-22 15:54:36 +05:30
Pranav Raj S
1c4566df66
Bug: Migrate messages while merging contact (#624)
Bug: Migrate messages while merging contact
2020-03-19 01:52:38 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres (#606) 2020-03-18 16:53:35 +05:30
Sojan Jose
a5b1e2b650
Feature: Access tokens for API access (#604)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-11 00:02:15 +05:30
Sojan Jose
19ab0fe108
Chore: Scope URLs with account_id (#601)
* Chore: Enable Users to create multiple accounts

Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-09 23:27:10 +05:30
Pranav Raj Sreepuram
1db35caa56 Merge branch 'release/1.2.1' into develop 2020-03-08 22:15:58 +05:30
Pranav Raj S
2a4fb7b056
Bug: Fix conversation not loading from the links in email (#602)
Bug: Load conversation from links
2020-03-08 22:08:25 +05:30
Sojan Jose
8b4df986bf
Chore: Enable Users to create multiple accounts (#440)
Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-03-07 12:18:16 +05:30
Sojan Jose
a8ac048716
Bug: Fix duplicate messages from Twitter DM and tweets (#599)
* Bug: Fix duplicate messages from Twitter DM and tweets
2020-03-06 01:47:37 +05:30
Pranav Raj S
b2d5cc7b05
Feature: Introduce bots (#545)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-03-06 01:43:12 +05:30
Sojan Jose
cda65ea339
Feature: Conversation creation email notifications (#576)
* Clean up the mailers

* Disable assignment mailer if setting is turned off

* Email notifications on conversation create

* Specs
2020-03-01 19:06:13 +05:30
Tim Lange
bbf01037c6
Chore: Added tests for conversations messages controller (#575) 2020-03-01 04:56:30 +05:30
Sony Mathew
7f26b34b15
Feature: Add new notification settings for user (#569)
Added new notification settings API for user 

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-29 20:41:09 +05:30
Nithin David Thomas
c119c6577b
Feature: As a admin, I should be able to add webhooks to account (#572)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-29 17:43:49 +05:30
Sojan Jose
b05f843790
Chore: Making Account Signup Optional (#563)
Introduce new environment variable that lets you control account signups
ENABLE_ACCOUNT_SIGNUP :( true | false | api_only )
Fixes: #406

Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-29 11:20:33 +05:30
Pranav Raj S
0740d4762f
Enhancement: Paginate conversation calls in tabs (#560)
* Use conversationPage module for pagination

* Load more conversations

* Reset list if conversation status is changed

* Add specs to conversationPage

* Reset filter when page is re-mounted

* Update text

* Update text
2020-02-26 21:15:01 +05:30
Tim Lange
e5bc372a29
Chore: Added tests for callbacks_controller (#531)
* Chore: Added tests for callbacks_controller
2020-02-26 18:22:08 +05:30
Subin T P
7479b5db43
Feature: Support account/inbox specific webhooks (#562) 2020-02-26 09:44:24 +05:30
Sony Mathew
e2688d5176
Chore: Swagger Docs V1 (#546) 2020-02-23 12:54:29 +05:30
Tim Lange
bc884ae184
Chore: Added tests for dashboard_controller (#529) 2020-02-21 00:43:14 +05:30
Subin T P
d36e1b52f6
Enhancement: Add event name in webhook payload (#528)
* chore: Remove unwanted twitter gem
* Enhancement: Add event name in webhook payload
fixes #528 #516 #518
2020-02-20 16:19:42 +05:30
Tim Lange
813cdd8aec
Chore: Added tests for facebook_indicators_controller (#526) 2020-02-20 12:12:19 +05:30
Tim Lange
30e5edf6dc
Feature: Add ability to disable auto assignment of conversations (#513) 2020-02-19 14:40:03 +05:30
Tim Lange
60547b9fb3
Chore: Added tests for contacts_controller (#509)
- Tests for contacts controller
Addresses:  #37
2020-02-17 17:08:29 +05:30
Tim Lange
fc23a10a99
Chore: Added tests for conversations_controller (#508)
* Chore: Added tests for conversations_controller
* Chore: Remove get_messages function from conversations
2020-02-17 15:57:57 +05:30
Tim Lange
44a3977f5c
Chore: Added tests for inboxes_controller (#507) 2020-02-17 15:39:24 +05:30
Tim Lange
a2316d4d09
Chore: Added tests for subscriptions_controller (#483)
Added tests for subscriptions_controller
ref: #37
2020-02-17 07:51:45 +05:30
Sojan Jose
77473dc2aa
Chore: Include avatar url in sign_in response (#501)
- include avatar url in sign_in response ( fixes #500 )
- fix circle ci builds
2020-02-15 22:57:48 +05:30
Subin T P
919261d843
Feature: Webhooks (#489) 2020-02-14 23:19:17 +05:30
Pranav Raj S
30f4c08143
Feature: SignIn with Twitter (#479)
* Add Twitter SignIn flow

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-11 14:27:38 +05:30
Pranav Raj S
272c481464
Feature: Create conversations from Tweets (#470)
* Feature: Add tweets to conversations
2020-02-09 15:47:48 +05:30
Tim Lange
3465ebefd1 Chore: Added tests for assignments_controller (#482) 2020-02-08 23:48:00 +05:30
Tim Lange
b9836309fb
Chore: Added tests for agents_controller (#481) 2020-02-08 23:05:41 +05:30
Tim Lange
67e41092e6
Chore: Added tests for inbox_members (#478) 2020-02-08 13:21:41 +05:30
Tim Lange
1d269f4e8d
Chore: Added tests for canned_responses (#477) 2020-02-08 11:58:40 +05:30
Tim Lange
37289fbd63
Chore: Increase test coverage for conversations controller (#476) 2020-02-07 21:43:51 +05:30
Tim Lange
a30a8867a3
Chore: Increase test coverage for accounts controller (#475) 2020-02-07 16:41:49 +05:30
Tim Lange
5210d201b6
Chore: Increase test coverage for widgets controller (#473) 2020-02-07 13:14:07 +05:30
Tim Lange
3fa7c605c3
Chore: Increase test coverage for widget messages (#472) 2020-02-07 00:51:47 +05:30
Pranav Raj S
a9c304f1ef
Feature: Twitter DM Integration (#451)
An initial version of twitter integration

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-02-03 00:54:00 +05:45
Subin T P
b3264a0d7b
Feature: API to get most used labels (#447)
* Add most-used labels API

* Filter conversation by labels

* Move match_all to any query

Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-02 16:29:18 +05:30
Sojan Jose
199642d3bd Chore: Render avatar url in validate token method (#448) 2020-01-27 00:59:51 +05:45
Sony Mathew
04d347f0ee Chore: Changed from email and reply to email for conversation email (#444) 2020-01-24 14:10:52 +05:45
Sony Mathew
d4b3ba4baa [#139] Send conversation emails (#442)
* [#139] Delayed emails for conversations

* Added the setex and get methods to Redis wrapper
* Set the priorities for the sidekiq queues
* Was not able to use mailhog for testing email in local, switched back to letter opener and added comments on using the SMTP settings
* Added after create hood in messages to queue the sending of mail after 2 minutes using sidekiq worker and also set the redis key for the conversation to avoid the email sending for every message
* Added the sidekiq worker to send the email and delete the conversation redis key
* Added the mailer and mail template
* mailer sends the last 10 messages along with the new messages from the time it was queued

* Send email only in development or if smtp config is set

* Send email only in development or if smtp config is set
* Set the SMTP_PORT in production variable

* Adding redis to circle CI

* Specs for the conversation email changes

* Added specs for conversation email sidekiq worker
* Added specs for conversation mailer
* Added specs in message model for the after create hook for notify email

* Send emails only when there is a reply from agent

* set development to use mailhog

* Adding comments for using letter opener
2020-01-23 23:14:07 +05:45
Pranav Raj S
95fb6893b4 Feature: API to list the agents for the inbox (#438)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-01-21 19:56:58 +05:45
Subin T P
cc180b77ce Include only incoming/outgoing messages in reporting (#429)
* Skip activity messages from reporting

* Makes reportable? as access list for reporting
2020-01-14 00:50:18 +05:30
Pranav Raj S
18bf1a9e62 Ignore case from input email (#424) 2020-01-13 14:25:23 +05:30
Pranav Raj S
655c585358 Feature: View a contact's previous conversation (#422)
* Add API to fetch conversations of a contact

* Add conversation list in sidebar
2020-01-13 11:17:03 +05:30
Sojan Jose
722f540b03 [Feature] Email collect message hooks (#331)
- Add email collect hook on creating conversation
- Merge contact if it already exist
2020-01-09 13:06:40 +05:30
Sojan Jose
f875a09fb7 Chore: Switch from Carrierwave to ActiveStorage (#393) 2020-01-07 22:59:17 +05:30
Pranav Raj S
e2aeeeca43 Specs: Add specs for Facebook::SendReplyService (#396) 2019-12-28 23:14:09 +05:30
Pranav Raj S
5ddc46c474 Refactor: Inbox store, remove inboxes from sidebar (#387)
* Refactor: Inbox store, remove inboxes from sidebar

* Add a new page for inbox settings

* Show inboxes on sidebar

* Add inbox_members API

* Disable similar-code check

* Fix codeclimate scss issues

* Add widget_color update API and actions

* Add specs for inbox store

* Fix Facebook auth flow

* Fix agent loading, inbox name
2019-12-28 21:56:42 +05:30
Mukesh Chaudhary
96f8070e79 Add specs for Policies (#392)
* Add specs for Policies

* Fix CI issues
2019-12-28 01:27:59 +05:30
Anto Dominic
4e9290ad76 Send emails via sidekiq (#380)
* add sidekiq web view if the user is an administrator

* add sidekiq setup configuration and support

* update devise to use delivery_later method and update test

* update conversation to use deliver_later instead of deliver

* Update Routes

* Add Procfile for Heroku One-Click Start

* updating docs

* update concurrency and Procfile for supporting Heroku Free Dyno

* update Procfile.dev
2019-12-25 03:03:02 +05:30
Sojan Jose
f98cd83a29 Code-climate duplicate code fixes (#382)
* Code-climate duplicate code fixes

* Spec for accounts controller
2019-12-24 17:32:27 +05:30
Sojan
97ab82892d Chore: labels to Conversations [#245] 2019-12-24 16:42:18 +05:30
Sojan Jose
7d85f2e046 Feature: Contact Merge Action (#378) 2019-12-24 13:27:25 +05:30
Pranav Raj S
a7cb75e468 [Performance] Optimize queries in conversation/message finders (#364)
* [Performance] Optimize queries in conversation/message finders

* Add message_finder spec

* Fix message_finder spec
2019-12-15 16:59:12 +05:30
Sojan Jose
1abaee04d8 Feature: Profile API [#238] (#354)
- api to update name and email
- api to change password
- api to  set profile pic
- fixes update_attribute! deprecation warning
- introducing active storage
2019-12-10 10:29:35 +05:30
Pranav Raj S
d8d4deea2f Remove unnecessary slash in curl command (#349)
* Remove unnecessary slash in curl command

* bundle update

* Fix rubocop errors
2019-12-06 16:50:06 +05:30
Karthik Sivadas
3a1c0aef07 Add specs for model facebook_page (#346) 2019-12-05 13:20:04 +05:30
Sojan Jose
6a2f4e6673 Chore: Ability to configure Mailer sender emails [#339] (#342)
* Chore: Ability to configure Mailer sender emails [#339]

fixes : #339
fixes : #330

* update the documentation
2019-12-03 22:54:08 +05:30
Karthik Sivadas
c758c13ffb Add Account Model specs (#341) 2019-12-03 10:09:45 +05:30
Sojan Jose
6ca403542d Chore: Setup test coverage in codeclimate [#332] (#333) 2019-12-02 08:57:11 +05:30
Karthik Sivadas
330e8625d3 Update user model specs (#334) 2019-12-01 15:42:15 +05:30
Subin T P
84799fd0a1 [#247] Filters conversation by status and paginate conversations (#284)
* [#247] Filters conversation by status

* Fixes conversation finder specs

* [#248] Paginates conversation

* Use method name in description

* Move page to default param, add filters on frontend

* Fix code climate issues
2019-12-01 10:16:51 +05:30
Pranav Raj S
60e96f446e [Enhancement] Add CopyToClipboard action in code component (#329)
* Add CopyToClipboard action in websiteWidgetCode component

* Fix codeclimate issues
2019-11-30 17:33:42 +05:30
Sojan Jose
9c6a101768
[Chore] Add bullet gem #249 (#281)
* closes #249 add bullet gem

- upgrade gems
- fix the warning in the console
- fix the deprecation message for where not
2019-11-25 23:55:18 +05:30
Sony Mathew
70e4cc08b6
[#260] One click deploy to heroku (#275)
* [#260] One click deploy to heroku

* Added app.json file for Heroku deployment
* Made changes in Procfile to accept the PORT as env variable
* Added the one click button in README.md

* Change readme and link

* Alignment of button in Readme

* Changing redis to free plan

* Removed node-js build-pack

* Changed the post-deploy script to be rake db:migrate

* Removed web concurrency variable from app.json for heroku

* Changed the link to chatwoot logo referenced in app.json

* Changed postdeploy hook

* Changed logo to be raw content from github

* Changed the SMTP variables

* Added optional conditional for sending mail
* Changed the naming of SMTP variables

* Having logo as base 64 encoded image for heroku deploy page

* Fixed key not found error for SMTP variables

* Correcting the specs for conversation assignment mailer

* Spec rubocop fixes

* Spec rubocop fixes
* Added the link to master for heroku app.json
2019-11-24 17:19:14 +05:30
Pranav Raj S
5cc3543657 [Internal] Add route for widget testing (#199) 2019-11-01 12:53:01 +05:30
Lauren
bfa4121f41 Feature/add inbox specs (#192)
* Add base Inbox association and validation specs

* `#facebook?``

* `#add_member` and `#remove_member`

* cleanup

* Rubocop

* Rubocop but again

really this time
2019-10-30 10:49:23 +05:30
Sojan Jose
c21c839dca
Contact model changes (#184)
* move source id from contacts

* Fix contactInbox model name

* rubocop fix

* Fix rspec
2019-10-27 13:14:36 +05:30
Pranav Raj S
f4358d9993 Replace pusher with action cable (#178)
closes #43
2019-10-25 01:37:01 +05:30
Sojan Jose
ba8f055802
Change sender_id to contact_id in conversations (#167)
* change sender_id to contact_id in conversations

* Fix failing tests

* Fix seeds

* fix specs

* Fix issues in facebook messenger
2019-10-21 00:40:18 +05:30
Sojan Jose
2099dc01a6
Routine weeding of the codebase (#163)
* Routine weeding of the codebase
* fix the spec
2019-10-20 16:19:12 +05:30
Pranav Raj S
94c6d6db6f
🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
Sojan Jose
3988777718
Refactoring the code for pub sub (#155)
- We were using the attribute name 'channel' to store pubsub tokens, which was confusing.
- switched to faker from ffaker
- spec for contact.rb
2019-10-17 03:18:07 +05:30
Lauren
b89353b76c Feature/update confirmation email information (#145)
* Add `invited_by` foreign key to User

Allows for a User to be tied to the user who invited them

* Include `current_user` in new agent initialization parameters

* Add `shoulda-matchers` for testing associations

* Add Inviter information and associated account to welcome email

* Only show inviter info if applicable

* Update conversation spec for FFaker compatibility
2019-10-14 14:24:58 +05:30
Emil Shakirov
4768aca484 Refactor Conversation model (#134)
* Add Conversation factory with dependent factories

* Include FactoryBot methods in rspec config

* Add unit tests for public methods of Conversation model

* Move Current model into a separate file in lib folder

* Disable Metrics/BlockLength rule for db/migrate and spec folders

* Get rid of global $dispatcher variable

* Create Message#unread_since scope

* Refactor callback methods in Conversation model

* Create Conversations::EventDataPresenter

* Add translation keys for activity messages

* Add pry-rails gem

* Refactor Conversation#notify_status_change

* Add mock_redis for test env
2019-10-12 23:38:41 +05:30
Pranav Raj S
bd7bd63aae
Fix url in emails, add frontendURL helper (#19)
Fixes #16
2019-08-25 19:59:28 +05:30