iachat

Author	SHA1	Message	Date
Liam	bdeb2f9812	feat: Searching contacts by company name (#7867 ) Implement the functionality of being able to search the contacts page by company name. Fixes: #7818 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-09-21 00:53:12 -07:00
Nithin David Thomas	53dc38e650	fix: Renders youtube and vimeo links within blank lines as embeds (#7422 ) Within the article we are now rendering every link for youtube and vimeo as embeds. This isn't a good solution, as users might need to have plain links as well. This fix will render only links within two blank lines as embeds. Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-09-21 00:16:03 -07:00
Sojan Jose	9ba5adfd60	chore: Support multiple values for automation message content (#7871 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-09-19 13:04:58 +05:30
Shivam Mishra	53d530b815	feat: Add upload under account scope (#7914 )	2023-09-19 09:51:54 +05:30
Vishnu Narayanan	7b6a56714f	fix: double rendor error on message create api for suspended accounts (#7917 )	2023-09-14 20:06:48 +05:30
Sojan Jose	616371adbb	chore: Improve the behavior of lock to single conversation (#7899 )	2023-09-14 12:32:57 +05:30
Muhsin Keloth	2d4ef0c328	feat: Add `None` option in automation assign agent actions (#7900 )	2023-09-14 09:01:58 +05:30
Vishnu Narayanan	5e6e234afe	feat (perf): Remove conversation count in contacts list view (#7915 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-09-14 08:49:37 +05:30
Muhsin Keloth	18e9e771b5	fix: Check body exists before deleting null bytes in Twilio (#7910 )	2023-09-13 13:40:26 +05:30
Jordan Brough	4f5c5e9f85	fix: Erase null bytes from incoming Twilio messages (#7901 ) We've had some messages come in from a few different phone numbers that had null bytes in them. I don't know how this happens. They don't seem to be malicious. They currently cause the Postgres gem to raise an error when Chatwoot attempts to save the message body to the database: ArgumentError (string contains null byte) Related Rails GitHub issue: rails/rails#26891	2023-09-12 18:07:18 -07:00
Pranav Raj S	f05535c5ad	Revert "chore: Improve the behaviour of lock to single conversation (… (#7886 )	2023-09-09 09:59:21 +05:30
Sojan Jose	bfd192ebb2	chore: Improve the behaviour of lock to single conversation (#7863 )	2023-09-08 11:16:24 +05:30
Shivam Mishra	e529e1206e	fix: Update inline image processing logic to fix missing images when multiple inline images present (#7861 )	2023-09-06 14:35:19 +05:30
Shivam Mishra	9ebabb9832	feat: common attachment endpoint follow-up changes (#7826 )	2023-09-01 15:18:48 +07:00
Shivam Mishra	deec1d213b	feat: add a common upload endpoint (#7806 ) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>	2023-08-31 10:36:02 +07:00
Sojan Jose	6ab964b161	chore: fix flaky spec (#7686 ) - fix flaky reporting specs - fix flaky export spec	2023-08-25 00:11:41 -07:00
Shivam Mishra	5598b4b27e	feat: implement mutex for `SlackSendJob` (#7783 )	2023-08-25 11:58:29 +07:00
Sojan Jose	64ae9f625a	chore: Persist emojis in Contact Import (#7803 ) The previous fix would remove emojis in contact data. This change ensures they are persisited ref: #7787	2023-08-24 14:04:52 -07:00
Pranav Raj S	6ddc99d066	fix: Update the in_reply_to to logic to use processed_mail (#7793 )	2023-08-24 16:19:17 +05:30
Sojan Jose	acb7debd3f	chore: Contact import improvements (#7787 ) - Ensure existing contact information is updated on data import - Refactor the existing job to make it more readable - Fixes issues with import files in the wrong encoding fixes: #7307	2023-08-23 23:24:47 -07:00
Shivam Mishra	26ef21a243	feat: locking and retry in FB message parsing (#7701 )	2023-08-23 09:48:17 +07:00
Muhsin Keloth	0d41853b0b	fix: OpenAI CE specs (#7710 )	2023-08-21 12:54:35 +07:00
Pranav Raj S	29e8e41443	fix: Delete agent bots without deleting the messages (#7754 )	2023-08-17 13:48:49 -07:00
Sojan Jose	178bc80b25	fix: Update email alerts for Slack integration (#7739 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-08-17 11:46:37 -07:00
Jordan Brough	996f842882	feat: Allow Twilio::REST::TwilioError errors to raise and prevent Inbox creation (#7379 ) This update will mean that errors will roll back the current transaction and the error will be sent back to the frontend and the user will know that the Inbox did not finish setting up successfully.	2023-08-16 15:00:02 -07:00
Vishnu Narayanan	7b8a3fcae0	feat: auditlog for team and inbox member updates (#7516 ) - adds an audit log when an agent is added or removed from a team - adds an audit log when an agent is added or removed from an inbox Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-08-15 19:55:19 -07:00
Sojan Jose	e3b8c1fbb5	fix: Include waiting on agent conversations to unattended view (#7667 ) Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response. Previously it showed only the conversations where the first response was pending. Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-08-15 15:09:10 -07:00
Pranav Raj S	ebefb2e201	fix: Consider the emails where in-reply-to header has multiple values (#7715 ) - Return the first message id for now to avoid the errors and subsequently missing the message. - Use .last instead of .first to avoid expensive query. - Fix array response in response bot. Fixes: https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and	2023-08-11 17:53:57 -07:00
Muhsin Keloth	cfe86d9c06	fix: Create new slack thread if the thread identifier changes (#7702 ) Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>	2023-08-11 14:19:49 +05:30
Muhsin Keloth	c1c3a62412	fix: Improve reply prompt (#7588 ) Co-authored-by: Sojan Jose <sojan@chatwoot.com>	2023-08-09 10:25:37 +05:30
Pranav Raj S	4baa4363f4	fix: Update unread_count being 0 if agent has not seen the conversation (#7690 )	2023-08-07 18:50:31 -07:00
Sojan Jose	d06cf27800	chore: Specs for pageCrawler Service (#7632 )	2023-08-04 15:44:51 -07:00
Pranav Raj S	9ddd428935	feat: Update the slack integration-flow to allow users to select the channel (#7637 )	2023-07-28 14:50:30 -07:00
Sojan Jose	846f520ad2	feat: toggle typing and update last seen endpoints for client apis (#7621 ) - Add toggle_typing endpoint for client APIs - Adds update last seen endpoint for client APIs Fixes: #7581	2023-07-26 20:40:48 +03:00
Sojan Jose	6cbe1ed911	chore: Disable message hooks for conversations without incoming message (#7620 ) When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present. Fixes: https://linear.app/chatwoot/issue/CW-2187	2023-07-26 20:38:49 +03:00
OMAR.A	1d8341504a	fix: contacts count on filter (#7446 ) - Fixes the wrong count shown during the contact filter when contact has multiple labels associated.	2023-07-26 17:31:04 +03:00
Pranav Raj S	a6a0e78bbe	feat: Sort articles based on views (#7599 )	2023-07-24 20:27:43 -07:00
Sojan Jose	480f34803b	feat: Response Bot using GPT and Webpage Sources (#7518 ) This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries. The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed. Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.	2023-07-21 18:11:51 +03:00
Vishnu Narayanan	4828071fc3	feat: add audit trail for channel updates (#7396 )	2023-07-21 12:08:19 +05:30
Pranav Raj S	d7566c453d	chore: Take the count directly rather than grouping the conversations (#7535 )	2023-07-19 12:12:30 -07:00
Vishnu Narayanan	ea825d49da	feat: add auditlogs for account model (#7511 )	2023-07-19 23:52:34 +05:30
Tejaswini Chile	f3f665cabb	fix: Sentiment analysis queue update (#7552 )	2023-07-19 20:27:20 +05:30
Tejaswini Chile	5b480f563d	feat: Sentiment model download and upload to vendor (#7526 )	2023-07-18 12:17:50 +05:30
Pranav Raj S	3a77e672f8	feat: Compute average response time of replies (#7530 )	2023-07-17 11:21:31 -07:00
Muhsin Keloth	91c1061214	feat: Add more AI options (#7502 ) Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com> Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-07-16 12:25:16 -07:00
Muhsin Keloth	19ff738211	feat: Add more options for AI reply suggestions (#7493 )	2023-07-13 10:26:25 +05:30
Pranav Raj S	21691f2407	fix: Update breaking specs on sentiment and open AI integration (#7513 )	2023-07-12 14:43:11 -07:00
Tejaswini Chile	10dd0ba647	feat: Sentiment Analysis (#7475 )	2023-07-12 15:03:31 +05:30
Pranav Raj S	09f46aa912	chore: Update onMessage event to include conversation id (#7497 )	2023-07-10 15:04:31 -07:00
Shivam Mishra	a940f4c1d2	feat: Allow label suggestions with OpenAI APIs (#7428 )	2023-07-10 14:40:54 +05:30
Tejaswini Chile	71837bedf9	feat: Ability to customise the email sender name [CW-1629] (#7345 )	2023-07-04 20:46:01 +05:30
Pranav Raj S	022f4f899f	Revert "feat: Support Azure single-tenant application using the Graph… (#7436 )	2023-06-29 16:50:18 -07:00
Sojan Jose	40830046e8	feat: Audit Logs for Account User Changes (#7405 ) - Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account - Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin - Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>	2023-06-28 22:42:06 +05:30
Tejaswini Chile	d05c953eef	feat: Support Azure single-tenant application using the Graph API (#6728 ) (#6878 )	2023-06-28 08:13:08 +05:30
Vishnu Narayanan	f963e00731	fix: capture user and ip details on Inbox delete (#7395 ) Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs Co-authored-by: Sojan <sojan@pepalo.com>	2023-06-27 19:49:24 +05:30
Luis	533f9f7fe4	fix: Email collect overriding existing contact name (#7355 ) Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it. Co-authored-by: Sojan <sojan@pepalo.com>	2023-06-22 19:09:12 +05:30
Pranav Raj S	93daaea19b	feat: Add a sort option for conversations waiting for a reply from an agent (#7364 )	2023-06-21 13:20:39 -07:00
Nithin David Thomas	e6a49b5800	feat: Shows Youtube and Vimeo links as embeds [cw-1393] (#7330 ) This change will render the youbtube, vimeo and .mp4 urls as embedded in the article page in the help centre. Fixes: https://linear.app/chatwoot/issue/CW-1393/help-center-support-video-upload-in-articles Co-authored-by: Sojan <sojan@pepalo.com>	2023-06-21 20:28:28 +05:30
Sojan Jose	595e6e79f0	chore: Add sla policy association to conversation (#7360 ) Adds the sla policy association to the conversation Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation	2023-06-21 14:48:50 +05:30
Sivin Varghese	93d8157a55	feat: Adds Lithuanian language selectable as site language (#7354 )	2023-06-20 17:29:05 +05:30
Vishnu Narayanan	6bea2cbc4a	feat: add audit trail for macros (#7352 )	2023-06-20 13:04:59 +05:30
Tejaswini Chile	afb7e67795	fix: empty account variable for custom_attrbute_definition running in background job (#7351 )	2023-06-20 12:15:36 +05:30
Tejaswini Chile	9d0de04f7c	fix: set custom filter count in redis (#7164 )	2023-06-19 16:10:03 +05:30
Shivam Mishra	237358af24	refactor: use as_json for formatting the string (#7332 )	2023-06-19 13:33:48 +05:30
Shivam Mishra	e8a27bea4b	feat: Add APIs for limit check in accounts (#7242 )	2023-06-15 20:11:40 -07:00
Pranav Raj S	69b9123963	fix: Use available_name only (#7312 ) We have display_name and the actual name for an agent. display_name is used in all public facing parts. The https://github.com/chatwoot/chatwoot/pull/7232/files PR missed this and used actual name instead. This PR fixes it.	2023-06-15 17:52:53 +05:30
Tejaswini Chile	1ee6a8fe90	chore: Add validation for processed content field (#7306 ) * logging the messages id for message validation exception * Update the processed_message_content validation over length * codeclimate * specs failing for contacts	2023-06-14 18:28:42 +05:30
Muhsin Keloth	6eb4fa41ff	feat: Add sender details and message create date in the attachment API (#7308 )	2023-06-14 17:29:13 +05:30
Nithin David Thomas	d2aa19579e	feat: Adds support for superscript in help center articles (#7279 ) - Adds support for superscript when rendering article markdown - Chatwoot Markdown Render to render markdown everywhere Co-authored-by: Sojan <sojan@pepalo.com>	2023-06-14 15:39:00 +05:30
Shivam Mishra	2e79a32db7	fix: calculation for resolution count (#7293 ) * fix: calculation for resolution count * test: resolution count bug fix - ensure enqueued jobs are run - fix the dates check, conversations resolved today should show up in today * feat: ensure conversations are resolved * test: do not count extra events if the conversation is not resolved currently * fix: typo	2023-06-14 13:50:10 +05:30
Shivam Mishra	a86e236d19	feat: update cache headers for cache_keys (#7283 ) Update the cache headers for cache_keys to max-age=10, private, stale-while-revalidate=300 1. The cache will be fresh for 10 seconds (max-age=10). During this time, the browser will use the cached version without checking with the server. 2. After the initial 10 seconds, the browser can continue to serve the stale cache for up to 5 minutes (stale-while-revalidate=300). During this period, it will also try to revalidate and update the cache in the background. 3. After 310 seconds in total (10 seconds fresh, 300 seconds stale), if the browser has not been able to revalidate the cache, it will attempt to fetch the fresh resource directly from the server for subsequent requests, causing potential latency equivalent to a network request. This means that the data will be directly revalidated only every 5 mins. Other times, it will stay fresh for 10 seconds and revalidate in the background. In most cases, we won't have to rely on a cache validation check because there is a WebSocket event for revalidation, so we know if something changes. Right now the stale-while-revalidate is 5 minutes, we can then move it to 15 minutes. > The stale-while-revalidate header is not supported in Safari, for Safari the cache keys will only stay in memory for 10 seconds before being marked stale	2023-06-14 13:21:51 +05:30
Tejaswini Chile	23ca6d56f9	feat: Contact Exports (#7258 )	2023-06-13 09:18:43 +05:30
Tejaswini Chile	c99d9f9557	fix: search for nil in-reply-to messages (#7286 )	2023-06-12 16:01:56 +05:30
Vishnu Narayanan	9ff5978d6e	feat: Add audit trail events for team (#7285 )	2023-06-09 17:30:36 -07:00
Tejaswini Chile	879a244f93	fix: Automations condition based quoted text (#7272 )	2023-06-09 17:00:05 +05:30
Tejaswini Chile	f64f2138db	fix: Update mail check for html_part (#7273 )	2023-06-09 16:08:40 +05:30
Sojan Jose	48f2e58e59	feat: Ability to update avatars from super admin (#7264 ) - Ability to update user avatars from super admin - Ability to update bot avatars from super admin fixes: #7060	2023-06-09 15:32:24 +05:30
Chamath K.B. Attanayaka	c715e396f0	feat: added input_select type message support for whatsapp (#6886 ) - Added input_select message type support for Whatsapp Cloud API and Whatsapp 360dialog. Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-06-09 15:20:45 +05:30
Tejaswini Chile	2b7989f52b	fix: reply mailer with sender name (#7232 )	2023-06-08 17:07:08 +05:30
Sojan Jose	117d5301b4	chore: API documentation updates for CSAT surveys (#7255 ) - Expose conversation uuid in APIs - swagger documentation for cast survey update via public/message/update endpoints - swagger documentation for survey/responses/conversation_uuid endpoint Fixes: #6328	2023-06-05 21:14:01 +05:30
Tejaswini Chile	aae6081d73	fix: check content disposition, for inline messages in mail (#7231 )	2023-06-05 20:28:32 +05:30
Sojan Jose	d03924b846	feat: Enable sending template messages in webhooks (#7252 ) fixes: https://github.com/chatwoot/chatwoot/issues/5291	2023-06-05 20:27:28 +05:30
Tejaswini Chile	09971fd613	fix: Wrap references string into array (#7243 )	2023-06-03 07:33:36 +05:30
Tejaswini Chile	abc27fa791	fix: find mail message by references (#7220 )	2023-05-31 19:23:29 +05:30
Sojan Jose	d93a8d05bc	chore: Increase character limit for external url fields (#7230 ) - Increase the external url field validation to 2048 characters fixes: https://github.com/chatwoot/chatwoot/issues/7098	2023-05-31 19:17:24 +05:30
Shivam Mishra	f1a77ba934	feat: allow superadmins to reset cache keys for IndexedDB (#7180 ) Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load. fixes: https://linear.app/chatwoot/issue/CW-1817 Co-authored-by: Sojan <sojan@pepalo.com>	2023-05-29 23:05:17 +05:30
Sojan Jose	ffc6364690	chore: Improve Whatsapp Templates Sync (#7210 ) - update the templates updated at, even if the API request fails ( to prevent jobs from stacking up in case of API failures upstream ) - sequence the job in batches of 25 requests per minutes schedule ( in case API response time is high, also not to send too many requests in a single batch ) - move the sync job re-rerun to 3 hours ( since we are updating the updated at even in case of failures )(prev 15 minutes ) Fixes: https://linear.app/chatwoot/issue/CW-1590	2023-05-29 22:23:22 +05:30
Sojan Jose	3a7633b564	feat: API to create HMAC verified conversations (#7209 ) Fixes: #6744	2023-05-29 21:57:24 +05:30
Sojan Jose	afc97faa8b	chore: Rotate pubsub token on password change (#7194 ) Fixes: https://linear.app/chatwoot/issue/CW-1350/	2023-05-27 13:24:31 +05:30
Muhsin Keloth	2c85098698	fix: Mentions in assigned/participation notification(#7185 )	2023-05-25 18:18:56 +05:30
Vishnu Narayanan	123fc73394	feat: add audit trail for sign_in and sign_out (#7158 ) * feat: add audit_trail for sign_in event * chore: ignore unrelated User model columns for auditing * chore: fix prepend call for webhook/automation rule * chore: add spec for sign_in event * chore: refactor sign_in auditlog method to enterprise namespace * feat: add sign_out audit trail * feat: review comments	2023-05-25 14:27:30 +05:30
Tejaswini Chile	8e79cf72e1	fix: issue with slack job (#7179 )	2023-05-24 20:22:34 +05:30
Nithin David Thomas	2764338453	fix: Fixes wrong copy being sent to users via email invite [cw-1290] (#7159 ) * fix: Fixes invite email copy * fix: Fixes wrong copy being sent to users via email invite	2023-05-23 09:37:40 +05:30
Tejaswini Chile	d481b9fbcf	feat: Limit the number of custom filters per user (#7101 )	2023-05-22 18:03:15 +05:30
Tejaswini Chile	0e903d2365	chore: Add delay for slack job when message has attachments (#7107 )	2023-05-22 13:51:14 +05:30
Sojan Jose	e3f4be97c0	fix: Reauthorize when channel settings updated (#7134 ) Fixes: https://linear.app/chatwoot/issue/CW-1803/bug-inbox-doesnt-update-reauthorisation-required-automattically	2023-05-19 22:04:34 +05:30
Sojan Jose	7b9a9831c1	chore: Fix rubococop failures (#7130 ) - fixes rubocop failures on develop	2023-05-19 15:32:25 +05:30
Sojan Jose	7ab7bac6bf	chore: Enable the new Rubocop rules (#7122 ) fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules	2023-05-19 14:37:10 +05:30
Shivam Mishra	b988a01df3	fix: exclude private and activity messages from public API (#7123 ) - Exclude private messages	2023-05-19 14:24:49 +05:30
steffenhaak	132cf802d5	fix: Open AI Integration should respond in conversation language (#7092 ) Appended "Reply in the user's language." to obtain the answer in the user's language. Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts Co-authored-by: Sojan <sojan@pepalo.com>	2023-05-18 18:50:48 +05:30
Shivam Mishra	f2f33038f2	fix: Make category non-mandatory (#7117 ) Creating articles in a new help center without categories throws an error. This PR fixes that.	2023-05-18 18:42:28 +05:30
Sojan Jose	ca85d4e1c6	fix: External url validation in attachment (#7082 ) fixes: https://linear.app/chatwoot/issue/CW-1746/activerecordrecordinvalid-validation-failed-external-url-is-too-long	2023-05-15 20:33:58 +05:30
Tejaswini Chile	b994706265	fix: Email date attribute not being set (#7081 ) Fixes: https://linear.app/chatwoot/issue/CW-1738/typeerror-no-implicit-conversion-of-nil-into-string-typeerror	2023-05-15 20:19:03 +05:30
Tejaswini Chile	65e91f6a6f	fix: Duplicate instagram conversations for echo messages (#7078 )	2023-05-15 16:25:15 +05:30
Nithin David Thomas	7dd1562b40	fix: Welcome email copy changes and canned response API error handling [cw-1290] (#7054 ) Fixes: https://linear.app/chatwoot/issue/CW-1290/minor-ui-issues	2023-05-15 16:17:55 +05:30
Tejaswini Chile	354010a6e1	chore: fetch mails with multiple attachments (#7030 )	2023-05-14 10:02:36 +05:30
Sojan Jose	385eab6b96	chore: Add max length validation to text fields (#7073 ) Introduces a default max length validation for all string and text fields to prevent processing large payloads.	2023-05-12 22:12:21 +05:30
Muhsin Keloth	2c3160cfee	feat: API to list all attachments for a conversation (#7059 ) Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation	2023-05-12 15:48:06 +05:30
Muhsin Keloth	271263bcc2	feat: SLA CRUD APIs (EE) (#7027 ) Fixes: https://linear.app/chatwoot/issue/CW-1613/sla-api Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-05-11 22:42:56 +05:30
Jamie Wood	d99997d17d	feat: Add ability to filter Conversations by underlying `source_id` (#6979 ) This change adds the ability to include a `source_id` param when querying the `/api/v1/accounts/{account_id}/conversations/search` endpoint. It restricts to results to only conversations related to a contact_inbox with the provided parameter. My motivation for adding this feature was to allow an external API to communicate with a specific conversation with only an awareness of the conversation `source_id` from the client. Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-05-11 17:32:29 +05:30
Sojan	65bad90b69	Revert "fix: Welcome email copy changes and canned response API error handling [cw-1290] (#6905 )" This reverts commit `07aaa046c1`.	2023-05-10 16:43:18 +05:30
Nithin David Thomas	07aaa046c1	fix: Welcome email copy changes and canned response API error handling [cw-1290] (#6905 ) * fix: Welcome email copy changes and canned response API error handling * Review fixes * Uses mixin for alerts in canned page * Typo fixes * Copy changes * Fixes broken tests * Fixes review comments * Fixes typo errors with mail template * Removes unwanted case * Fixes repetitive texts --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-05-10 15:55:48 +05:30
Shivam Mishra	2b88ecdfc4	feat: Add a feature flag for Audit Log UI (#7035 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-05-08 12:44:15 -07:00
Vishnu Narayanan	51fb3b7e8e	fix: enable lograge in superadmin path (#7026 ) * fix: lograge superadmin path * chore: add spec for superadmin devise session controller * chore: address review comment	2023-05-08 13:43:55 +05:30
Sojan Jose	022383d942	chore: Upgrade to Rails 7 (#6719 ) fixes: #6736	2023-05-06 10:44:52 +05:30
Sojan Jose	85e57c2e94	chore: Reorganize Sidekiq Queues (#6976 ) - Rearrange and reprioritize current sidekiq queues - Trim the unnecessary queues ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async	2023-05-04 15:44:16 +05:30
Tejaswini Chile	b081fe08b8	feat: whatsapp duplicate message (#7004 )	2023-05-03 15:18:20 +05:30
Tejaswini Chile	847d7ea082	feat: Add support to uncategorized articles (#6912 )	2023-05-02 15:35:26 +05:30
Tejaswini Chile	c8041392dc	feat: Enable features on successful subscription (#6953 ) * feat: Enable features on successful subscription * fix: Add specs * disable features for default plan * Remove mark as cloud customers --------- Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-05-01 14:58:39 -07:00
Sojan Jose	02c467b6db	chore: GPT Reply suggestion & summarize endpoints (#7011 ) Adds additional endpoints for OpenAI integration which will allow - Reply Suggestions - Summarization ref: #6436 fixes: https://linear.app/chatwoot/issue/CW-1596/backend-for-generating-conversation-summary	2023-04-28 19:57:25 +05:30
Tejaswini Chile	99dfe1d5af	feat: Enable template variables in channel greeting messages (#6971 )	2023-04-26 20:23:46 +05:30
Tejaswini Chile	3c2d6faf68	feat: Instagram story replies will display the original story link (#6846 )	2023-04-26 15:27:07 +05:30
Shivam Mishra	d95283f5c2	feat: improvements to priority (#6981 ) * fix: colors for urgent icon * feat: trigger updated event on priority change * fix: specs	2023-04-25 22:28:19 +05:30
Shivam Mishra	5600b518ac	fix: validate `template_params` for WhatsApp (#6881 ) - Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property. - Add specs for JsonSchemaValidator - Enable the validator for template_params	2023-04-25 16:50:36 +05:30
Shivam Mishra	0bbb28c432	feat: sort conversation on priority (#6943 ) * feat: update seed script to include prioritt * feat: add sort_handler for conversations * test: sort on priority order --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-04-25 09:47:47 +05:30
Sojan Jose	cf91e9eb58	chore: Use find_each instead of .all.each (#6975 ) - Enable the rubocop Rails/FindEach - Replace the .all.each with .find_each This should let us avoid potential memory usage. Motivation from the speedshop newsletter by Nate Berkopec ref: https://www.rubyinrails.com/2017/11/16/use-find-each-instead-of-all-each-in-rails/ ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async	2023-04-25 09:32:35 +05:30
Muhsin Keloth	92fa9c4fdc	feat: Ability to improve drafts in the editor using GPT integration (#6957 ) ref: https://github.com/chatwoot/chatwoot/issues/6436 fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration --------- Co-authored-by: Sojan <sojan@pepalo.com> Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>	2023-04-24 23:52:23 +05:30
Tejaswini Chile	e3193dcabc	feat: Link help center portal to an Inbox (#6903 )	2023-04-24 12:49:52 +05:30
Chatwoot Bot	3a35281b3f	chore: Update translations (#6941 ) Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-04-21 15:28:56 +05:30
Shivam Mishra	a34729c153	feat: add activity message for priority change (#6933 ) * feat: add priority const * feat: add toggle priority method * feat: update controller route and specs * refactor: status change method * refactor: abstract label change and mute activity * feat: add priority change_activity * fix: interpolation for previous_changes * refactor: reduce cognitive complexity of priority_change_activity * refactor: move priority activity message handler to a separate module * refactor: move typing logic to a service * refactor: tests to reduce complexity * fix: typo * fix: constants * fix: priority conditions * fix: add a response * fix: argument destructuring in I18n.t --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-04-20 16:41:53 +05:30
Shivam Mishra	6b2736aa63	fix: inconsistency in report and summary for metric counts (#6817 ) * feat: include timezone offset in summary calculation * fix: exlcude end in date range * test: explicit end of day * fix: test for report builder * fix: reports.spec.js --------- Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>	2023-04-20 12:55:04 +05:30
Muhsin Keloth	d1584eea72	feat: Add an action on automation to change the priority (#6925 )	2023-04-20 11:31:33 +05:30
Tejaswini Chile	5cdc7d654a	feat: Support multiple emails in email transcript automation (#6924 )	2023-04-19 16:55:25 +05:30
Volodymyr Makukh	b93b8cdab6	Fix flaky reporting_event_listener_spec (#6923 )	2023-04-19 10:42:45 +05:30
Pranav Raj S	c5c36af529	fix: Remove fallback phone_number search in WhatsApp event processing (#6904 )	2023-04-18 18:30:01 -07:00
Jordan Brough	026e03c307	fix: Handle spaces in CC/BCC email lists (#6788 ) When the CC field is generated in the UI, the email values are joined together with ", " but when they are parsed, we currently split by just ",". This causes an error on the backend and on the frontend. It seems reasonable to update the code to allow whitespace in the input and to split by `\s*,\s` and also to trim leading and trailing whitespace from the CC list. --------- Co-authored-by: Sojan <sojan@pepalo.com>	2023-04-18 19:18:23 +05:30
Tejaswini Chile	905e77048f	chore: Contact import improvements (CW-1362) (#6747 ) Fixes: https://linear.app/chatwoot/issue/CW-1362/csv-imports-are-not-working-properly Fixes: #3462 --------- Co-authored-by: Sojan <sojan@pepalo.com>	2023-04-18 00:40:55 +05:30
Shivam Mishra	1886d4ce08	fix: response body in twitter callback (#6907 ) * fix: response body * fix: tests	2023-04-14 16:48:28 +05:30
Tejaswini Chile	2b736f4698	fix: Update from_email in the name to fix the syntax error (#6900 )	2023-04-13 10:42:38 -07:00
Tejaswini Chile	9ca21df9fd	feat: Route emails based on x-original-to in email channel (#6901 ) Fixes: #6608 ref: https://linear.app/chatwoot/issue/CW-30/emails-not-routed-based-on-x-original-to	2023-04-13 14:52:12 +05:30
Tejaswini Chile	44837aa657	Fix: save twitter profile for inbox (#6667 ) Fixes: #737	2023-04-12 14:16:24 +05:30
Tejaswini Chile	d45512df72	feat: Account deletion with deleteObjectJob (#6885 ) Fixes: https://linear.app/chatwoot/issue/CW-1365/allow-super-admin-to-delete-an-account Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-04-12 13:54:01 +05:30
Tejaswini Chile	610463c980	fix: flatten template array for whatsapp templates (#6880 ) - Refactor the WhatsApp template sync job - Fix the issue when fetching the next set of templates	2023-04-11 17:48:17 +05:30
Vishnu Narayanan	ad75a79135	feat: add pagination support for audit logs API (#6843 ) Add pagination support for audit logs API	2023-04-10 21:07:01 +05:30
Tejaswini Chile	d49989ace1	chore: Specs for Whatsapp template pagination (#6870 ) Spec for https://github.com/chatwoot/chatwoot/pull/6835	2023-04-10 20:44:43 +05:30
Tejaswini Chile	e69e0bc984	Add status reopen activity message for api channel (#6839 )	2023-04-10 19:12:20 +05:30
Pranav Raj S	e877b01e00	fix: Invalidate cache if any of the related objects change (#6860 ) * fix: Invalidate cache if any of the related objects change * Add specs: * Update context --------- Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>	2023-04-10 15:47:13 +05:30
Pranav Raj S	463c09184c	fix: Disable processing events if account is suspended (#6849 )	2023-04-07 12:01:03 -07:00
Muhsin Keloth	a521762dd6	feat: Support `after` param in messages end point (#6848 ) Adds support to `after` param while fetching messages Fixes: https://linear.app/chatwoot/issue/CW-1475/support-after-param-in-messages-end-point	2023-04-07 13:42:54 +05:30
Pranav Raj S	ebd5fbef17	chore: Use feature_flags attribute instead of settings_flags (#6820 ) * chore: Use feature_flag instead of settings_flag * Remove unnecessary changes	2023-04-04 09:56:58 -07:00
Shivam Mishra	a040aee96b	feat: allow adding custom attributes to conversations from the SDK (#6782 ) * feat: add conversation attributes method to sdk and widget app * feat: add endpoints to update custom attributes * refactor: update SDK api * feat: add api and actions for conversation updates * fix: error message * test: custom attributes on conversations controller --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2023-04-04 08:57:55 +05:30
Tejaswini Chile	6a0ca35de4	Feat: detect language of the message content (#6660 )	2023-04-04 08:57:27 +05:30
Tejaswini Chile	d2d6d271c3	CW-1399 Phone number import (#6815 )	2023-04-03 13:53:59 +05:30
Pranav Raj S	ebc144683a	chore: Update conversation thread rendering in Slack (#6812 )	2023-04-02 22:26:08 -07:00
Tejaswini Chile	d1ac33e98c	feat: Phone number based automation conditions (#6783 )	2023-04-02 10:54:51 +05:30
Tejaswini Chile	21da03fe5b	Fix: Consider bot message on slack integration (#6793 )	2023-03-31 18:56:51 +05:30
Sojan Jose	7930902ec8	chore: Refactor Automation Specs (#6796 ) The current way of writing specs for automation in one single file automation_listener isn't effective. Hence we are breaking down the specs for each class into separate spec files. fixes: CW-1447	2023-03-30 21:02:52 +05:30
Tejaswini Chile	d8604107aa	fix: Add link to conversation in slack message (#6768 )	2023-03-30 13:03:19 +05:30
Muhsin Keloth	cef44bc557	fix: Check valid params exists in `WhatsAapp` payload (#6780 ) Fixes #6779 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-03-30 12:10:59 +05:30
Sojan Jose	7e3a4d2c20	fix: Adds assignee as a participant during auto-assign (#6789 ) - Ensures that the assignee is added as a participant during auto-assign	2023-03-30 11:39:53 +05:30
Sojan Jose	a4c9a2b2f2	chore: Support telegram `edited_message` events (#6785 ) - Add support for telegram edited_message events: Update the user message back in the Chatwoot dashboard when updated by the contact on telegram	2023-03-29 18:48:16 +05:30
Chamath K.B. Attanayaka	6002394fcf	feat: Support input_select messages on telegram (#5887 ) - Adding interactive button support for telegram for outgoing and incoming messages. Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-03-28 22:50:07 +05:30
Tejaswini Chile	54a809ea54	fix: Case insensitive email match (#6760 ) Fixes: https://linear.app/chatwoot/issue/CW-1354/email-id-case-sensitive Co-authored-by: Sojan <sojan@pepalo.com>	2023-03-28 15:23:41 +05:30
Tejaswini Chile	fdb067a352	fix: mentions are not rendered properly in slack (#6762 )	2023-03-28 13:40:16 +05:30
Muhsin Keloth	3535a1a708	chore: Auto capitalize the last name field while sending the canned response/variables (#6767 ) * Capitalize last name * Add more spec * Fix last name spec issue * More spec fixes * Add more spec fixes * Update user_drop_spec.rb	2023-03-28 13:03:51 +05:30
Shivam Mishra	4c10845acd	fix: [CW-44] don't count private message as first reply (#6707 ) * fix: don't count private message as first reply * fix: update first_human_response_logic * refactor: separate valid_first_reply method * test: valid first reply * feat: add check for automation rule * test: update step that creates data * fix: add boundary condition in case first_reply_created_at is not present * test: fix report builder * refactor: conditions * test: remove second message condition	2023-03-27 21:23:37 +05:30
Muhsin Keloth	5b7bed9640	chore: Auto capitalize the name field while sending the canned response/variables (#6758 ) * capitalize name before sending the message * Fix specs * Code cleanups	2023-03-27 18:49:48 +05:30
Shivam Mishra	00ee0478eb	feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710 ) * feat: allow caching of labels in the account scope * feat: send cache keys in account json response * feat: kickstart web worker * feat: setup basic architecture for workers * feat: install idb * feat: add datamanger * fix: typos * refactor: rename method * feat: make init db a manual step * refactor: separate accountIdFromRoute * feat: cache enabled API client * feat: enable caching for inboxes and labels * feat: enable cache for team * feat: manage exceptions for team * feat: add team to data manager * feat: add a generic listener * refactor: send only cache keys * refactor: separate validate method * feat: add listeners * feat: add event for revalidate * feat: add cache keys endpoint * refactor: fetch cache keys instead of full account data * fix: key pattern * feat: don't fetch account for cache_keys * fix: cache key base class * refactor: cache keys helper * feat: add helper * fix: cache-key update logic * feat: delete indexeddb on logout * feat: remove worker.js * refactor: move data-manager * refactor: name of file * feat: add test for DataManager * refactor: add fake idb to jest setup * test: cache keys helper * test: cache keys helper * test: cache_keys in accounts controller * refactor: remove cache_keys context * feat: add policy for cache-keys	2023-03-27 12:16:25 +05:30
Tejaswini Chile	856d9067b0	fix: Super admin redirect issue [CW-1370] (#6715 )	2023-03-23 14:37:21 +05:30
Tejaswini Chile	d94f195284	feat: Add link for instagram profile link (#6721 )	2023-03-23 13:34:42 +05:30
Tejaswini Chile	9c040af028	[CW-1348] fix: Update email regex validation for contact_inbox (#6705 )	2023-03-21 10:51:12 +05:30
Shivam Mishra	e5134c9ef5	[CW-53] feat: allow downloading heatmap report (#6683 ) * feat: add control header slot * feat: add download API call * feat: add conversation traffic template * feat: allow downloading heatmap content * feat: wire up download * fix: grid layout for mobile * chore: revert formatting * revert: en.yml file * feat: add conversation traffic text * feat: disable rule for map block * test: conversation traffic * fix: timezone offset * feat: download report in UTC * feat: add UTC warning * chore: revert formatting * feat: add traffic text * chore: fix whitespace change	2023-03-20 15:46:29 +05:30
Tejaswini Chile	4f936aada5	[CW-1342]: Inbox deletion in background job (#6708 )	2023-03-20 13:46:07 +05:30
Tarang	0c9f129c74	Fix issues with Microsoft Provider (#6702 )	2023-03-20 12:27:43 +05:30
Tejaswini Chile	cf487c76a0	fix: delete user record if belongs to no account (#6664 )	2023-03-15 21:49:49 +05:30
Sojan Jose	a99c37ae5e	chore: Resolve bundle audit (#6671 ) - Update gems to resolve bundle Audit advisories	2023-03-15 14:05:54 +05:30
Sojan Jose	da76537011	chore: Search optimisations (#6644 ) - Strip search term before searching - order messages by created_at desc - order contacts by last_activity_at desc - order conversations by created_at desc - Search only resolved contacts - Optimize resolved contacts query ref: #6583	2023-03-13 19:10:31 +05:30
Tejaswini Chile	8f4d4798c2	feat: Backend changes for article and categories ordering (#6655 )	2023-03-13 17:39:07 +05:30
Jacson Santos	2e95d3a173	fix: Duplicate conversations and contacts WA and Brazil numbers (#6222 ) Resolves issue when receiving a message from Brazil Whatsapp number. Fixes: #5840 Co-authored-by: Sojan <sojan@pepalo.com>	2023-03-13 13:20:53 +05:30
Tejaswini Chile	f2684545d9	fix: Handle dialogflow hook without setting and credentials (#6638 )	2023-03-09 20:11:08 +05:30
Tejaswini Chile	fbdc79df76	Fix: skip invalid access token from sentry (#6639 )	2023-03-09 16:28:45 +05:30
Tejaswini Chile	54b7c98795	fix: Warn Facebook error code 100-2018218 (#6632 )	2023-03-09 13:51:10 +05:30
Tejaswini Chile	dd8f8fc845	chore: Disable error tracking for Whatsapp error webhooks (#6627 ) https://developers.facebook.com/docs/whatsapp/on-premises/webhooks/components We are not going to handle the WhatsApp error component webhook event. https://chatwoot-p3.sentry.io/issues/3957884597/?project=4504723538771968&query=is%3Aunresolved&referrer=issue-stream Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-03-08 20:50:59 +05:30
CristianDuta	c20410f3f4	feat: Ability to update CSAT over Client APIs (#6470 ) This PR allows updating CSAT over Client APIs. ref: #6328 Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch> Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-03-08 18:42:49 +05:30
Sojan Jose	9bc0f67f54	feat: Add specs for `WHATSAPP_CLOUD_BASE_URL` env variable (#6630 ) ref: #6622	2023-03-08 18:38:54 +05:30
Tejaswini Chile	9c9183a352	chore: spec ensuring first_reply_created doesn't trigger automations Specs to ensure that first_reply_created event doesn't trigger automations ref: #6618	2023-03-07 17:40:17 +05:30
Tejaswini Chile	ec04ddc725	Fallback name branch (#6591 )	2023-03-03 12:26:59 +05:30
Tejaswini Chile	a4fc0eef4b	fix: Exception tracking for dialogflow bot service (#6593 )	2023-03-02 21:33:07 +05:30
Pranav Raj S	9e8eb293e9	fix: Allow integration apps to be listed by an agent (#6587 ) * fix: Allow integration apps to be listed by an agent * Fix rubocop	2023-03-02 13:02:21 +05:30
Tejaswini Chile	61d0a63bf7	Fix: product#804: email sender improvement (#6579 )	2023-03-02 10:57:14 +05:30
Vishnu Narayanan	d870b0815a	feat: Audit log APIs (#6434 ) - Adds the appropriate APIs for Audit Logs. ref: #6015	2023-03-01 20:02:58 +05:30
Tejaswini Chile	34a2486e9c	chore: Support plus forwarding in email channel (#6482 ) - Support for plus forwarding in the email addresses for email channels Co-authored-by: Sojan <sojan@pepalo.com>	2023-03-01 15:42:48 +05:30
Sojan Jose	c9c3ac4b44	chore: Load only required APMs (#6497 ) - Disable requiring the gems for all the APMs - Switch to selectively requiring them.	2023-03-01 14:31:51 +05:30
Sojan Jose	4c921d3d0e	chore: fix flaky tests (#6569 ) - fixing flaky test in search service spec	2023-03-01 11:44:16 +05:30
Sojan Jose	d4e7eaecce	feat: New APIs for search (#6564 ) - Adding new API endpoints for search - Migrations to add appropriate indexes	2023-02-28 22:00:36 +05:30
Pranav Raj S	b141fc1289	fix: Fetch categories by locale (#6557 )	2023-02-27 09:12:14 -08:00
Tejaswini Chile	ce807d3251	fix: Condition based backend validation (#6554 )	2023-02-27 20:22:07 +05:30
Tejaswini Chile	b76fda53a2	fix: Email subject automation issue (#6533 )	2023-02-27 18:33:11 +05:30
Shivam Mishra	06ffaa90fc	fix: bots included in time to response metrics (#6409 ) * feat: ignore bots in avg_first_response_time * feat: ignore bots in avg_first_response count * feat: add bot handoff event * feat: add handoff event listener and reporting event * fix: ignore agent bot in first response * refactor: calculate first_response with last handoff * refactor: method defn order * test: new reporting events * feat: Revert "feat: ignore bots in avg_first_response count" This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89. * feat: Revert "feat: ignore bots in avg_first_response_time" This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987. * fix: business hour calculation for first_reply * fix: event_start_time for first_response * feat: add migration to recompute first_responses * refactor: separate mute helpers for conversation * refactor: rename migration * refactor: migration script * fix: migration typo * fix: typo in query * feat: update schema.rb * Revert "feat: update schema.rb" This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896. * feat: update schema * refactor: update events as a batch job * fix: ignore the event if value is negative * feat: don't create a new hand-off if it's already present * refactor: break the action into smaller chunks * refactor: update reporting listener spec Handle the case to ensure extra bot handoffs are not created for a give conversation * fix: import error --------- Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>	2023-02-25 09:48:48 +05:30
Pranav Raj S	c998c84bc0	fix: Name missing when email is collected via email hook (#6530 ) - The name is not updated when the email is updated via the email collect message. This PR fixes that.	2023-02-24 15:24:53 +05:30

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1041 Commits