Commit Graph

1121 Commits

Author SHA1 Message Date
Vishnu Narayanan
5036b28e45
chore: fix git_sha in instance health (#8893)
- Fix git-hash in super admin instance health page for Heroku installations
- Fix git boundary not set error for docker/heroku deployments which remove .git directory
2024-02-12 14:33:15 +05:30
Pranav Raj S
eb379e1849
fix(refactor): Cleanup the specs and the logic for FetchIMAP job (#8766) 2024-02-10 14:03:50 -08:00
Vishnu Narayanan
c1d07a5471
feat: Add sidekiq jobs to monitor applied SLAs (#8828)
Fixes: https://linear.app/chatwoot/issue/CW-2983/sidekiq-jobservice-to-monitor-sla-breach

Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-07 21:44:56 +04:00
Jatin
98eddd0532
fix: Send push notification on bot_handoff (#7636)
Send a 'Conversation Created' push notification when the bot does a hand_off.
fixes: #7587

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-07 17:45:08 +04:00
Muhsin Keloth
1b21e0d429
feat: Add notification.updated event (#8871) 2024-02-07 18:15:51 +05:30
Sojan Jose
7776b74126
chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)
This PR addresses several items listed in our rubocop_todo by implementing the necessary corrections and enhancements. As a result, we are now able to remove the rubocop_todo file entirely, streamlining our codebase and ensuring adherence to our coding standards.

fixes: https://linear.app/chatwoot/issue/CW-1806/chore-rubocop-audit
2024-02-07 13:36:04 +04:00
Shivam Mishra
a9ec3ae098
test: ensure that timestamp is in correct range (#8868)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-07 13:35:31 +05:30
Muhsin Keloth
d67b91d2b0
feat: Sort Notification API changes (#8865)
* feat: Inbox sort API changes

* Update notification_finder.rb

* Update notification_finder.rb

* Update notification_finder.rb
2024-02-06 21:03:22 +05:30
Shivam Mishra
8acc818f68
feat: allow bulk invite create via email (#8853)
* feat: add agent builder

* feat: use new agent builder

* refactor: validate limit

* test: agent limits

* feat: allow bulk create

* feat: allow bulk create

* refactor: rename current_user to inviter in AgentBuilder

* refactor: move limits tests to enterprise

* test: send correct params

* refactor: account builder returns both user and account_user

* chore: Revert "refactor: account builder returns both user and account_user"

This reverts commit 1419789871e8a3b8ff57af27fe53925b1486a839.

* feat: return user as is

* Update agent_builder.rb

- minor update

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-06 09:04:04 +05:30
Sojan Jose
1b753720c1
chore: Move Enterprise pricing validation to on create (#8856)
* chore: Move Pricing validation to on create

The previous validation was getting triggered on all transactions,
this would prevent login to existing users and session data need to be updated.
Opting for a less intrusive approach.

* chore: minore change
2024-02-05 19:18:29 +05:30
Muhsin Keloth
39e27d2a23
feat: Delete all/read notifications (#8844) 2024-02-05 13:33:05 +05:30
Shivam Mishra
0c35a77d4b
feat: Show a confirmation banner if the email is not verified (#8808)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2024-02-02 12:31:29 -08:00
Shivam Mishra
07ea9694a3
feat: new accounts controller for signup+onboarding (#8804)
* feat: add v2 accounts controller

* feat: allow empty account and user name

* feat: ensure  and  is present for v1 signup

* test: remove validation checks

* chore: apply suggestions

* chore: revert en.yml formatting

* chore: line at EOF

* fix: routes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-02 16:10:45 +05:30
Muhsin Keloth
d3c1fce761
feat: Inbox item actions (#8838)
* feat: Inbox item actions

* feat: add inbox id in push event data

* Update InboxList.vue

* feat: complete actions

* Update InboxList.vue

* Update InboxView.vue

* chore: code cleanup

* chore: fix specs

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-02-02 11:58:47 +05:30
Pranav Raj S
33e98bf61a
fix: Use BODY.PEEK[HEADER] to avoid parsing issues with mail providers (#8833)
Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-01 17:24:59 -08:00
Vishnu Narayanan
b8047f0912
feat: sla-2 add automation backend support for SLA (#8775)
* feat: add automation support for SLA

* feat: add sla action in automtion UI

* chore: revert frontend changes

* chore: refactor to ee namespace

* chore: refactor automation rule to ee namespace

* feat: create applied_sla table entry

* chore: add applied_sla spec

* chore: rubocop fixes

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2024-02-01 15:42:12 +05:30
Sojan Jose
d10525a714
fix: Template sync issue for older Whatsapp channels (#8830)
- This PR introduces a modification to the channel fetching logic, ensuring that channels with older message_template_last_updated timestamps are prioritized during synchronization.
2024-01-31 18:38:01 +04:00
Sojan Jose
390cd756e8
chore: Reorganize the installation config settings (#8794)
- Reorganizing installation config settings to move more configurations into UI from environment variables
- Changes to installation config to support premium plans in the enterprise edition
- Fixes the broken premium indicator in account/show and accounts/edit page
2024-01-31 16:48:42 +04:00
Pranav Raj S
ee3f734b7b
chore: Refactor RefreshOauthTokenService to improve readability (#8820)
- Added a trait called microsoft_email for the Channel::Email factory.
- Rewrote the logic to make it simple to understand
- Rewrote the specs for readability
2024-01-31 12:24:12 +04:00
Pranav Raj S
905ca94f71
chore: Remove unused attribute imap_inbox_synced_at (#8822)
- imap_inbox_synced_at is no longer used; this PR removes all the references to the same.
2024-01-31 11:48:46 +04:00
Sojan Jose
0805f362d3
chore: Validation for purchased pricing_plan_quantity (#8809)
- Add validations based on purchased pricing_plan_quantity
- Modify the Dashboard to support the new error message
2024-01-30 11:26:07 +04:00
Sojan Jose
648c4caca1
chore: Move EE OpenAI spec to correct folder (#8805)
- We previously had this spec inside the enterprise folder which wouldn't be picked up by our build process, so moving to the correct folder instead.

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-01-29 20:09:17 +04:00
Muhsin Keloth
ef50edb9e2
feat: Standardise the external channel user id and user name (#8802)
* feat: Standardize the external channel id and user name

* chore: add specs

* chore: add name space `social`
2024-01-29 16:57:10 +05:30
Shivam Mishra
3ed80fa867
feat: expiry for cache keys [CW-3038] (#8793)
* feat: set cache keys for 3 days only

* feat: invalidate should set the latest timestamp

* refactor: cache_keys concern

* remove invalidate_cache method
* refactor reset to set to new value instead of delete
* ensure only one event is dispatched

* feat: set expiry to 24 hours

* chore: make expiry 48 hours

* feat: include destroy event

* feat: set expiry to 72 days

* fix: typo

* test: cache update after `touch`

* test: update cache keys

* refactor: remove after_touch, it's already handled in commit
2024-01-29 15:27:26 +05:30
Shivam Mishra
082793290a
feat: allow multiple files for FB and Insta [CW-3019] (#8783)
* feat: allow multiple messages

* fix: typo

* feat: send content and attachments both

* refactor: message sequence

* test: multiple attachments for instagram

* test: multiple attachments on facebook
2024-01-28 13:20:54 +05:30
Pranav Raj S
12916ceca6
fix: Capture delivery errors to avoid false positives (#8790)
The system did not detect the delivery errors earlier, resulting in some false positives. The user was not informed when an email failed to be delivered. While we do handle failure status in other channels, we were not able to capture the actual delivery status for the email channel.

This pull request makes the following changes:

- Updated the class EmailReplyWorker to use the deliver_now method instead of deliver_later. This change is made to raise any errors that may occur with the SMTP connection. The errors are then captured and sent to Sentry, and the email is marked as failed. Previously, we did not consider the case of retries in the email channel, so this feature is currently not functioning. So, I have disabled the retry option. We will address this in a follow-up ticket.
- Downgraded the net-smtp gem to version 0.3.4. This change is made to avoid an argument error when using XOAUTH2.

Fixes: https://linear.app/chatwoot/issue/CW-3032/argumenterror-wrong-authentication-type-xoauth2-argumenterror
2024-01-26 14:22:18 +04:00
Pranav Raj S
b7c9f779ad
fix: Avoid processing reactions, ephemeral, request_welcome or unsupported messages (#8780)
Currently, we do not support reactions, ephemeral messages, or the request_welcome event for the WhatsApp channel. However, if this is the first event we receive in Chatwoot (i.e., there is no previous conversation or contact in Chatwoot), it will create a contact and a conversation without any messages. This confuses our customer, as it may appear that Chatwoot has missed some messages. There are multiple cases where this might be the first event we receive in Chatwoot. One quick example is when the user has sent an outbound campaign from another tool and their customers reacted to the message.

Another event like this is request_welcome event. WhatsApp has a concept for welcome messages. You can send an outbound message even though the user has not send a message. You can receive notifications through a webhook whenever a WhatsApp user initiates a chat with you for the first time. (Read the Welcome message section: https://developers.facebook.com/docs/whatsapp/cloud-api/phone-numbers/conversational-components/ ). Although this can help the business send a pro-active message to the user, we don't have it scoped in our feature set. For now, I'm ignoring this event.

Fixes https://linear.app/chatwoot/issue/CW-3018/whatsapp-handle-request-welcome-case-properly
Fixes https://linear.app/chatwoot/issue/CW-3017/whatsapp-handle-reactions-properly
2024-01-25 11:40:18 +04:00
Shivam Mishra
3760f206e8
fix: mutex timeout and error handling (#8770)
Fixes the follow cases 
- The ensure block released the lock even on LockAcquisitionError
- Custom timeout was not allowed

This also refactored the with_lock method, now the key has to be constructed in the parent function itself

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-01-24 14:18:21 +04:00
Sojan Jose
a861257f73
chore: Fix flaky contacts spec (#8773)
- The ordering was not guaranteed; hence, the specs were failing randomly. Made changes to the expectations accordingly
2024-01-24 13:58:27 +04:00
Vishnu Narayanan
232369cd5c
feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602)
* feat: add models

* chore: refactor sla column names

* chore: remove foreign keys

* chore: fix spec

* chore: refactor models
2024-01-23 23:48:02 +05:30
Surabhi Suman
4b40c61201
feat: Support Regex validation for custom attributes (#7856)
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.

Fixes: #6866
2024-01-23 18:01:57 +04:00
Shivam Mishra
834c219b9b
feat(perf): update query to do a simpler search [CW-2997] (#8763)
Message search would frequently timeout. The reason was that the query would join the conversation too, the new query searches the message table directly

Co-authored-by: Sojan <sojan@pepalo.com>
2024-01-23 14:20:00 +04:00
Shivam Mishra
1dc66db516
fix: SQL error when rules with missing attributes is triggered (#8673) 2024-01-22 16:09:34 +05:30
Pranav Raj S
a8f053921b
fix: Migrate notes when merging the contacts (#8749)
Fixes: https://linear.app/chatwoot/issue/CW-2987/migrate-notes-of-the-secondary-contact-to-primary-contact-when-merging
2024-01-20 10:32:18 +04:00
Pranav Raj S
29106ebc4b
fix: raise_lock_acquisition_error if the job cannot set the lock (#8744)
Consider a scenario where two jobs are concurrently accessing a job with a lock mechanism. If the second job accesses lock_manager.locked? before the first job called lock_manager.lock(lock_key), it would return a false positive. At this point, both jobs can be executed freely.

To address this issue, the following change ensures that only the current thread that has set the lock can execute. Otherwise, a LockAcquisitionError will be thrown.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-01-19 14:31:41 +04:00
Muhsin Keloth
0ac015ce7a
feat: Add a job to clear notifications that were created before 1 month (#8732) 2024-01-19 13:03:23 +05:30
Sojan Jose
ce8190dacf
fix: API error when using SuperAdmin token (#8739)
- Fixes the issue in release 3.5.0, which causes SuperAdmin tokens to throw error during API calls

Fixes: #8719
2024-01-18 18:49:32 +04:00
Shivam Mishra
e39c14460b
fix: validate url for Dashboard Apps [CW-2979] (#8736) 2024-01-18 17:48:30 +05:30
Sojan Jose
5f6e17f307
feat: Use Telegram HTML Parsemode (#8731)
- this ensures that the markdown formatted messages from the Chatwoot dashboard will render consistently in telegram UI for the supported types like bold, italics, links etc
2024-01-18 15:36:36 +04:00
Muhsin Keloth
c899cc825d
fix: Handle Contact import MalformedCSVError (#8706) 2024-01-18 13:05:58 +05:30
Sojan Jose
76fe2f9bb8
chore: Switch to Markdown instead of MarkdownV2 for telegram channel (#8720) 2024-01-17 14:28:13 +05:30
Muhsin Keloth
818424259f
chore: Get all notification API improvments (#8549)
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2024-01-17 09:02:18 +05:30
Sojan Jose
8f1a1e0905
fix: Stop overwritting contact avatars unneccesarily (#8710)
While debugging a sentry error for "ActiveRecord::InvalidForeignKey ActiveStorage::Representations::RedirectController", it was noticed that we enqueue a Avatar::AvatarFromUrlJob for each setUser call, which is unnecessary. Hence making this call only if the contact doesn't have an existing avatar.

If one needs to have this avatar updated, they can go to the contacts tab and delete the current avatar, Chatwoot will pick up the new avatar in subsequent API call.
2024-01-16 16:38:46 +04:00
Nithin David Thomas
d1e7e75638
feat: Adds internal support for markdown in Telegram outgoing messages (#8640)
This PR adds support for Markdown in the telegram API for send message. The dashboard uses commonmark syntax for markdown but telegram is using MarkdownV2.
More info - https://core.telegram.org/bots/api#markdownv2-style

Adds support for bold - *bold*, _italic text_, __underline__, ~strikethrough~

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-01-16 13:32:59 +04:00
Vishnu Narayanan
e7e14f01e4
fix: undefined method 'zero?' for nil:NilClass (#8689) 2024-01-15 15:07:36 +05:30
Muhsin Keloth
d305c5fd0f
fix: Check the file attachment URL exists before downloading attachments in Telegram. (#8679)
In rare cases, the API call to Telegram for the file path fails. We were logging the error in sentry, switching to logs instead.

Co-authored-by: Sojan <sojan@pepalo.com>
2024-01-11 17:25:46 -08:00
Muhsin Keloth
1577288843
fix: Twilo attachment download fallback to the step where authorization headers are not passed. (#8681)
In the previous release, we enabled "HTTP Basic Authentication" to secure all attachments requiring HTTP authentication. This is particularly important for media files that may contain sensitive data, as recommended by Twilio. However, some users experienced issues because they did not enable this option despite our alerts prompting them to do so.  If the authenticated attachment download call fails, add another call to download the attachment without authentication.
2024-01-11 17:23:31 -08:00
Sojan Jose
35c26367da
chore: Unset Redis config after spec (#8685)
The sentinel configuration set in this specification seems to be affecting other specifications. So, let's ensure that the memoised config variable gets unset after execution of the spec.
2024-01-10 15:32:48 -08:00
Sojan Jose
aaf4fee9a6
chore: Fix sentry errors in email processing for bounce notifications (#8677)
This case occurs for bounce notification emails where the from address is From: "" (Mail Delivery System) . We will be discarding these emails for now.

Fixes: https://linear.app/chatwoot/issue/CW-2793/activerecordrecordinvalid-validation-failed-email-invalid-email
2024-01-10 14:30:23 -08:00
Vishnu Narayanan
d731c972ad
fix: skip auditlogs for whatsapp template sync (#8579)
Skips audit logs for whatsapp_template sync
Fixes: https://linear.app/chatwoot/issue/CW-2641/skip-whatsapp-template-updates-from-audit-logs
2024-01-09 21:51:48 -08:00
Shivam Mishra
56fbbe92b4
feat: trigger handoff when agent bot is the actor (#8639)
- This PR adds a feature to auto-trigger handoff events when an Agent bot toggles a conversation status from Pending to Open

Co-authored-by: Sojan <sojan@pepalo.com>
2024-01-05 15:26:52 -08:00
Shivam Mishra
6e30064421
feat: handle unsupported media on the backend (#8650)
This PR logs additional information in content_attributes of a message in case it is unsupported. This info can be used by the client to render a fresh UI
2024-01-05 13:05:00 -08:00
Muhsin Keloth
68062216e4
feat: Add a job to reopen snoozed notifications (#8545) 2024-01-05 15:13:22 +05:30
Sojan Jose
34675da6fa
feat: Settings screen for custom branding (#8543)
- Ability to configure Chatwoot custom branding from UI when using paid plans

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-12-13 13:16:24 -08:00
Pranav Raj S
8c9a351c84
feat: Add support for ascending and descending options in sort (#8542) 2023-12-12 17:15:48 -08:00
Pranav Raj S
d28f512de4
fix: Update the label name to use .strip to avoid unnecessary whitespace characters (#8541)
- The cache stores the labels as label1, label2. Without removing the whitespace, the output of cached_label_list_array would be [label1, [whitespace]label2], which doesn't match with the existing labels. This list is returned with proper label names.
2023-12-12 15:04:29 -08:00
Sojan Jose
376de685fb
chore: Adds API for agent bot avatar upload (#8533)
Adds API for agent bot avatar upload
- accounts/agent_bot
- platform/agent_bot
2023-12-11 19:02:11 -08:00
Pranav Raj S
890515edfd
feat(perf): Cache labels on the conversation model (#8527) 2023-12-11 18:27:55 -08:00
Muhsin Keloth
db9a32a4c0
feat: Add sticker support in Line channel (#8488) 2023-12-10 20:45:44 -08:00
Sivin Varghese
27239ae14a
feat: Adds API for retry messages in conversation (#8518) 2023-12-11 09:33:39 +05:30
Nithin David Thomas
f002870c6a
feat: Super admin design improvements (#8517)
- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages


Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-12-08 19:40:35 -08:00
Muhsin Keloth
b1a68759cf
feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
Muhsin Keloth
bf49a17efa
feat: Handle notification.deleted action cable event (#8501) 2023-12-06 16:49:00 +05:30
Muhsin Keloth
6b0d1d77d3
fix: Email notifications (#8502) 2023-12-06 15:50:23 +05:30
Muhsin Keloth
db33b7d1dc
feat: Clear all previous notifications if a new notification is added to a conversation (#8490) 2023-12-06 14:03:43 +05:30
Muhsin Keloth
76711d95ff
chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Sivin Varghese
17faa6c3b2
fix: Undefined method `length' for nil:NilClass (#8491) 2023-12-05 16:34:29 +05:30
Muhsin Keloth
449503bb94
feat: Snooze notification API (#8439) 2023-12-04 12:32:35 +05:30
Muhsin Keloth
aad18e1ca4
feat: Add notification_deleted action cable event (#8431) 2023-12-01 23:06:22 +05:30
Muhsin Keloth
fdc1123b18
feat: Add support for attachments(image and video) in LINE channel (#8425) 2023-12-01 07:23:35 +05:30
Muhsin Keloth
bc6e3e598f
feat: Delete notification by id API (#8430) 2023-11-29 22:45:11 +05:30
Sivin Varghese
ad8ba299c9
feat: Author sections in category block and category list (#8414)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-27 15:13:38 +05:30
Sivin Varghese
2d1f70eb79
feat: Update public portal colors with new design (#8230) 2023-11-23 08:16:52 +05:30
Muhsin Keloth
6c8dacfa0d
feat: Facebook delivery reports (#8136) 2023-11-20 12:22:45 +05:30
Sojan Jose
0e19a4196b
chore: Endpoint to purge portal logo (#8365) 2023-11-18 01:13:22 +05:30
Muhsin Keloth
5f503b1a57
feat: Change slack bot and activity message appearance (#8349) 2023-11-16 12:59:52 +05:30
Sivin Varghese
f018b0013c
feat: Updated the design of the article page (#8166)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:05:13 -08:00
Sivin Varghese
950f085e80
feat: Updated the design of the category page (#8165)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:03:16 -08:00
Sivin Varghese
268e26625b
feat: Adds the ability to see the popular articles (#8152)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:01:07 -08:00
Sivin Varghese
7041d86e4d
feat: Updated home page design (#8106)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 17:59:03 -08:00
Sivin Varghese
78398ee800
feat: Updated public portal header design (#8089)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-08 17:56:59 -08:00
Sojan Jose
7b09b02737
chore: Fix trigger message for response Bot (#8322)
- Fix the bug where wrong messages was used to search response sources
2023-11-08 17:02:48 -08:00
Muhsin Keloth
af7631d9f1
chore: Update MarkMessagesAsReadJob to accept delivered status (#8319) 2023-11-08 13:44:57 -08:00
Vishnu Narayanan
677888bcde
feat: Add job to remove stale contact inboxes (#8096) 2023-11-06 20:24:30 -08:00
Pranav Raj S
d1cbc56d67
chore: Update widget config API to migrate the widget (#8303)
- Update the keys in the widget config API to support loading the widget separately from the Rails App.
2023-11-06 15:27:29 -08:00
Muhsin Keloth
b4d20689b7
feat: Mark the messages as failed if the API channel webhooks fail for any reason. (#8277) 2023-11-04 12:26:28 +05:30
Shivam Mishra
36b6c0cb9c
feat: support image height in markdown rendering of messages (#8177)
- This PR adds BaseMarkdownRenderer, it takes all the required attributes from the image node, parses the cw_image_height query and renders it.
2023-11-02 13:51:54 -07:00
Pranav Raj S
1e70223ed7
chore: Upgrade Cypress to 13.4.0 (#8271) 2023-10-31 19:39:34 -07:00
Muhsin Keloth
68b8d721a7
fix: Update the message status to failed if the outgoing Facebook message fails. (#8258) 2023-10-31 17:40:17 -07:00
Shivam Mishra
8455186e9f
feat: allow instagram reply_to [CW-2609] (#8248)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-31 17:31:12 -07:00
Muhsin Keloth
29f18c7f18
fix: Handle Twilio::REST::RestError (#8257) 2023-10-31 16:23:34 +05:30
Muhsin Keloth
11b27f9805
feat: Handle Line send message/attachments errors (#8200) 2023-10-31 07:42:30 +05:30
Pranav Raj S
653e0335c0
fix: Handle PermissionDeniedError for Dialogflow processor (#8252) 2023-10-30 13:24:03 -07:00
Muhsin Keloth
24fbab94c3
chore: Refactor MarkMessagesAsReadJob based on conversation id and time stamp (#8217)
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
2023-10-27 15:21:39 -07:00
Muhsin Keloth
61e03fa33a
feat: Bandwidth sms channel delivery reports (#8198)
Fixes: https://linear.app/chatwoot/issue/CW-2566/delivery-report-for-bandwidth-sms
2023-10-27 14:07:15 -07:00
Pranav Raj S
6c4b92f7f6
fix: Revert the changes for SyncCustomFilterCountJob (#8238) 2023-10-27 10:45:48 -07:00
Shivam Mishra
d94108bf3f
feat: show ReplyTo in widget UI (#8094)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-27 13:35:02 +05:30
Sojan Jose
8c67ea56e7
chore: Campaign conversations should be created in open state (#8209)
- Ensure that conversations originating from campaigns are created in the open state.
2023-10-25 13:03:08 -07:00
Muhsin Keloth
54bc4c23df
fix: Telegram model specs (#8207) 2023-10-26 00:14:09 +05:30
Muhsin Keloth
58f47eb02c
feat: Handle Facebook send message/attachments errors (#8197) 2023-10-25 08:59:25 -07:00
Muhsin Keloth
4fc62ed9ae
feat: Handle Instagram send message/attachments errors (#8174)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-25 08:56:09 -07:00
Muhsin Keloth
4a89bab23a
feat: Handle Telegram send message/attachments errors (#8173)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-25 08:36:31 -07:00
Shivam Mishra
b9694a0818
feat: support reply to for Telegram (#8105)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-20 13:14:20 +05:30
Shivam Mishra
7416bbb25e
feat: support reply to for outgoing message in WhatsApp (#8107)
- This PR enables replies to WhatsApp.
2023-10-19 13:24:46 -07:00
Muhsin Keloth
78ce8a4652
feat: Add support for Instagram delivery reports (#8125) 2023-10-18 23:42:34 -07:00
Muhsin Keloth
04c874fe35
feat: Add delivery reports for API channel (#8116) 2023-10-18 10:11:13 +05:30
Shivam Mishra
c20415f3ba
test: reset Current.user before each example (#8126)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-10-17 15:42:45 -07:00
Shivam Mishra
9018ec9678
test: reset Current.user after spec (#8123) 2023-10-17 18:06:54 +05:30
Shivam Mishra
e55fe33f1b
test: fix flaky test by adding margin for time diff (#8121) 2023-10-17 14:20:40 +05:30
Shivam Mishra
62d8ec7edb
feat: support reply to for incoming messages on facebook (#8076)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-13 16:33:50 +05:30
Muhsin Keloth
980013abae
feat: Add delivery reports for live chat (#8092) 2023-10-12 20:48:20 +05:30
Vishnu Narayanan
ae52ca87aa
fix: Handle empty status in conversation controller (#8091)
Fixes CW-2644
2023-10-12 17:11:04 +05:30
Vishnu Narayanan
415bb23c37
fix: Handle invalid metric in ReportsController (#8086)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>

Fixes CW-2643
2023-10-12 17:01:23 +05:30
Muhsin Keloth
bd918ee506
fix: Change the message status to failed if the Twilio message delivery status is undelivered (#8097) 2023-10-12 15:27:38 +05:30
Muhsin Keloth
0bc20873f6
feat: Add delivery status for Twilio Channel (#8082)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-11 21:17:46 +05:30
Sojan Jose
6a07251007
feat: Add the ability to self-assign conversations in macros (#8048)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-10 09:38:23 +05:30
Muhsin Keloth
26e8877cd9
feat: Support link unfurling for all the channels within the same connected channel account. (#8033) 2023-10-08 17:55:03 +05:30
Sojan Jose
72ba429159
fix: Show sources in bot response only if documents are present (#8055)
- show sources section in bot only based on appropriate conditions
2023-10-05 00:11:01 -07:00
Pranav Raj S
3227cf7ff3
fix: Update query to support multiple tag conditions (#8054) 2023-10-05 10:47:42 +05:30
Sojan Jose
6f19546c3c
feat: Add article messages along with bot responses (#7993)
ref: https://linear.app/chatwoot/issue/CW-2464/bot-should-also-return-links-to-the-information
2023-10-04 15:40:59 -07:00
Nithin David Thomas
b71a580573
feat: Adds dark theme support for public portal [CW-2525] (#7979)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-10-04 11:56:00 +05:30
Sojan Jose
6a73953003
chore: Add delay before running dataimport job (#8039)
- We have observed some failures for data import jobs in the cloud due to race conditions with job executions and active storage file uploading. This PR adds delays and retries to accommodate that.
2023-10-03 22:18:57 -07:00
Sojan Jose
336af1ac9a
chore: Create client API conversations with custom attributes (#8040)
- Update client API create conversations endpoint to accept custom attributes as well.
2023-10-03 22:18:35 -07:00
Sojan Jose
826d9ec5a7
chore: Refactor Response Bot Data Schema (#8011)
This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log

- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
2023-10-01 19:31:38 -07:00
Muhsin Keloth
24fe3805d8
feat: Slack link unfurling (#7940)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-29 19:35:56 +05:30
Pranav Raj S
fd633e1613
feat: Add inbox webhook events (#8006)
- Add webhook events for inbox creation/updation.
- Right now, the feature is added under a feature_flag. It is not available by default on all installations.
2023-09-28 15:28:10 -07:00
Pranav Raj S
12a64f1b10
chore: Add an API to find the contacts using contact inbox sourceId (#8012)
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
2023-09-28 15:26:28 -07:00
Sojan Jose
647161121e
chore: pass to agent if there is error parsing json (#7990)
- GPT bot should pass the conversation to the agent if AI returns invalid json or any other error
2023-09-26 21:05:21 -07:00
Muhsin Keloth
cbbe939662
fix: Set avatar for users(agent/contact) in slack channels (#7960) 2023-09-26 09:38:14 +05:30
Pranav Raj S
ff915dd2ea
fix: Avoid joining tables to fix the distinct value query (#7965)
DISTINCT query with custom attributes return an error. To avoid the error, this PR refactors the query to include tags only when it is required.

Fixes #7931
Fixes #7836

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-09-22 19:48:56 -07:00
Liam
bdeb2f9812
feat: Searching contacts by company name (#7867)
Implement the functionality of being able to search the contacts page by company name.
Fixes: #7818

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-09-21 00:53:12 -07:00
Nithin David Thomas
53dc38e650
fix: Renders youtube and vimeo links within blank lines as embeds (#7422)
Within the article we are now rendering every link for youtube and vimeo as embeds. This isn't a good solution, as users might need to have plain links as well. This fix will render only links within two blank lines as embeds.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-09-21 00:16:03 -07:00
Sojan Jose
9ba5adfd60
chore: Support multiple values for automation message content (#7871)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-09-19 13:04:58 +05:30
Shivam Mishra
53d530b815
feat: Add upload under account scope (#7914) 2023-09-19 09:51:54 +05:30
Vishnu Narayanan
7b6a56714f
fix: double rendor error on message create api for suspended accounts (#7917) 2023-09-14 20:06:48 +05:30
Sojan Jose
616371adbb
chore: Improve the behavior of lock to single conversation (#7899) 2023-09-14 12:32:57 +05:30
Muhsin Keloth
2d4ef0c328
feat: Add None option in automation assign agent actions (#7900) 2023-09-14 09:01:58 +05:30
Vishnu Narayanan
5e6e234afe
feat (perf): Remove conversation count in contacts list view (#7915)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-14 08:49:37 +05:30
Muhsin Keloth
18e9e771b5
fix: Check body exists before deleting null bytes in Twilio (#7910) 2023-09-13 13:40:26 +05:30
Jordan Brough
4f5c5e9f85
fix: Erase null bytes from incoming Twilio messages (#7901)
We've had some messages come in from a few different phone numbers that had null bytes in them. I don't know how this happens. They don't seem to be malicious.

They currently cause the Postgres gem to raise an error when Chatwoot attempts to save the message body to the database:

ArgumentError (string contains null byte)

Related Rails GitHub issue: rails/rails#26891
2023-09-12 18:07:18 -07:00
Pranav Raj S
f05535c5ad
Revert "chore: Improve the behaviour of lock to single conversation (… (#7886) 2023-09-09 09:59:21 +05:30
Sojan Jose
bfd192ebb2
chore: Improve the behaviour of lock to single conversation (#7863) 2023-09-08 11:16:24 +05:30
Shivam Mishra
e529e1206e
fix: Update inline image processing logic to fix missing images when multiple inline images present (#7861) 2023-09-06 14:35:19 +05:30
Shivam Mishra
9ebabb9832
feat: common attachment endpoint follow-up changes (#7826) 2023-09-01 15:18:48 +07:00
Shivam Mishra
deec1d213b
feat: add a common upload endpoint (#7806)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-08-31 10:36:02 +07:00
Sojan Jose
6ab964b161
chore: fix flaky spec (#7686)
- fix flaky reporting specs
- fix flaky export spec
2023-08-25 00:11:41 -07:00
Shivam Mishra
5598b4b27e
feat: implement mutex for SlackSendJob (#7783) 2023-08-25 11:58:29 +07:00
Sojan Jose
64ae9f625a
chore: Persist emojis in Contact Import (#7803)
The previous fix would remove emojis in contact data. This change ensures they are persisited

ref: #7787
2023-08-24 14:04:52 -07:00
Pranav Raj S
6ddc99d066
fix: Update the in_reply_to to logic to use processed_mail (#7793) 2023-08-24 16:19:17 +05:30
Sojan Jose
acb7debd3f
chore: Contact import improvements (#7787)
- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes: #7307
2023-08-23 23:24:47 -07:00