Commit Graph

349 Commits

Author SHA1 Message Date
Rodribm10
aec796ebfd fix(captain-memory): cap ExtractionService input, validate scope, filter failed msgs 2026-04-19 00:24:09 -03:00
Rodribm10
9d593757df feat(captain-memory): add ExtractionService with evidence+confidence guardrails 2026-04-19 00:18:32 -03:00
Rodribm10
0fee1b3c2f fix(captain-memory): strengthen RecallService logging context and document timeout tradeoff 2026-04-19 00:14:06 -03:00
Rodribm10
502c3d1698 feat(captain-memory): add RecallService with timeout and graceful degradation 2026-04-19 00:09:31 -03:00
Rodribm10
5d15f55a29 feat(captain-memory): add PromptInjectionService formatting memories as XML 2026-04-19 00:05:11 -03:00
Rodribm10
e1273f142b feat(captain-memory): add Captain::ContactMemory model with scopes and lifecycle methods 2026-04-18 23:53:33 -03:00
Rodribm10
6a5ba17bfc fix(captain): aceita DD/MM sem ano e amplia tratamento de requires_input no generate_pix
Problema observado: Daniela chamou generate_pix com arguments vazios apos
cliente informar "27/4". Tool retornou missing_fields=[check_in, amount] e
LLM caiu no fallback silenciosamente.

Correcoes:
- DDMMYYYY_REGEX agora aceita "DD/MM" sem ano (assume ano corrente, empurra
  pro proximo ano se a data ja passou)
- parse_date_without_year com fallback explicito
- Instruction da scenario Daniela_Reservas (DB, scenario_id=2) atualizada
  para listar todos os 4 parametros obrigatorios de generate_pix e
  distinguir requires_input (erro do LLM) de success=false (erro tecnico)

Backup da instruction anterior: /tmp/daniela_instruction_backup_20260418.txt

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-18 18:37:17 -03:00
Rodribm10
0b195781c5 feat(lifecycle): REST endpoint for lifecycle deliveries audit log 2026-04-15 10:29:24 -03:00
Rodribm10
8690a49971 feat(lifecycle): REST endpoint for lifecycle config singleton 2026-04-15 10:23:42 -03:00
Rodribm10
7c17a7cb96 feat(lifecycle): REST endpoint for lifecycle rules CRUD
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:17:59 -03:00
Rodribm10
cb67a1063d fix(lifecycle): move stub controllers from non-enterprise to enterprise path
Os stubs de lifecycle criados na task anterior estavam em app/controllers/
causando futura colisão de redefinição de classe quando os controllers reais
forem implementados em enterprise/app/controllers/ (tasks 4-6). Move os 3
stubs para o enterprise path onde vivem todos os controllers Captain.

Routing spec: 7 examples, 0 failures

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:13:33 -03:00
Rodribm10
7d21530bc7 feat(lifecycle): add Pundit policies for rule/config/delivery 2026-04-15 10:06:47 -03:00
Rodribm10
7b009cf47f feat(lifecycle): inject concierge context into Captain orchestrator prompt
Adds concierge.* and reservation.* Liquid variables to agent_instructions
so Sofia's orchestrator_prompt receives unit persona/knowledge/variables
and reservation data resolved from conversation.custom_attributes.current_unit_id.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 09:25:16 -03:00
Rodribm10
d0d08ed662 feat(lifecycle): implement DispatcherJob
Replace no-op stub with full perform body: find delivery by id, skip if
blank, delegate to Captain::Lifecycle::Dispatcher#call. Add retry_on
with polynomially_longer backoff (3 attempts). Spec covers dispatcher
delegation and graceful skip for missing records.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 09:20:32 -03:00
Rodribm10
0d4583a21a feat(lifecycle): add Dispatcher service with guards→render→send pipeline
Orchestrates guards → render (Liquid) → send pipeline for one delivery.
Handles skip, reschedule, sent, failed states and re-enqueues on reschedule.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:53:01 -03:00
Rodribm10
6d84a7586b feat(lifecycle): add MinInterval and CustomerReplied guards
Implement guards following the same pass/reschedule/too_stale pattern as QuietHours.
Also fix belongs_to :conversation on Delivery to use class_name: '::Conversation' to avoid namespace resolution failure inside Captain::Lifecycle module.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:49:22 -03:00
Rodribm10
fcdc2054b5 feat(lifecycle): add QuietHours guard with 2h staleness limit
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:44:39 -03:00
Rodribm10
823008a1cd feat(lifecycle): add Guards::Base e 3 guards simples (ReservationActive, OptOutLabel, MaxPerReservation)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:42:10 -03:00
Rodribm10
f6aa39921a feat(lifecycle): add ContextBuilder for Liquid render variables
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:39:35 -03:00
Rodribm10
8e0a06246b feat(lifecycle): wire Captain::Reservation lifecycle hooks
Add after_commit callbacks to call Captain::Lifecycle::Scheduler on
create, status change (cancelled/no_show), and check_in_at change.
Each handler wraps in rescue StandardError to preserve existing behavior.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:37:23 -03:00
Rodribm10
bb4631f427 feat(lifecycle): add Scheduler service and DispatcherJob stub
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:35:31 -03:00
Rodribm10
4a88f7f517 feat(lifecycle): add EventResolver service
Pure function mapping reservation events to timestamps; used by Scheduler (T9) to compute fire_at.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:31:47 -03:00
Rodribm10
a4472b80b9 feat(lifecycle): add concierge_* accessors to Captain::Unit 2026-04-15 01:23:40 -03:00
Rodribm10
41bbf14d57 feat(lifecycle): add Captain::Lifecycle::Delivery model with state helpers
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:21:11 -03:00
Rodribm10
ffc5ac7fb8 feat(lifecycle): add Captain::Lifecycle::Rule model with filter matching
TDD: 16 examples passing. Adds EVENTS constant, active/for_event scopes,
and matches_reservation? with unit_ids/categorias/permanencias filters.
Also adds captain_reservation factory used by the spec.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:18:17 -03:00
Rodribm10
6ee3fcd4ef feat(lifecycle): add Captain::Lifecycle::Config model 2026-04-15 01:14:19 -03:00
Rodribm10
ea8ff83034 feat: Captain::PixCharge posta nota interna quando PIX eh gerado
Antes so existiam 2 notas automaticas:
  1. 'Nova reserva criada' (from Captain::Reservation after_create_commit)
  2. 'Pagamento confirmado' (from Captain::Payments::ConfirmationService)

Adiciona uma terceira entre elas: 'PIX enviado, aguardando pagamento'
(from Captain::PixCharge after_create_commit). A atendente ve no
timeline: reserva -> pix enviado -> pix pago.
2026-04-14 20:09:20 -03:00
Rodribm10
996704350b feat: Captain::Reservation callback cria nota interna automaticamente
Cobre ambos os caminhos (generate_pix_tool e PublicReservationsController):
toda reserva criada recebe um after_create_commit que posta uma mensagem
privada na conversa com os detalhes (suite, check-in, valores, ID).

Remove a criacao duplicada do PublicReservationsController.
2026-04-14 19:53:21 -03:00
Rodribm10
f8d64b6992 feat: link enviado como mensagem direta + email extraction + contact metadata auto-persist
- GeneratePixTool: envia payment_link como mensagem outgoing direta (bypassa
  hallucination de [Link do Pix] placeholder pela LLM)
- GeneratePixTool: extrai email das mensagens recentes via regex e persiste
  em contact.email
- GenerateReservationLinkTool: mesmo padrao de envio direto do link
- Captain::Reservation: after_create_commit callback atualiza
  ultima_suite/permanencia/reserva_em/total_reservas em contact.custom_attributes
  (aparece no painel lateral)
2026-04-14 13:44:13 -03:00
Rodribm10
7c9411a0b0 feat: persiste metadados do cliente em custom_attributes + tool blindada
- Controller grava cpf/ultima_suite/ultima_permanencia/ultima_reserva_em/total_reservas
  em contact.custom_attributes (aparece no painel lateral do Chatwoot)
- GenerateReservationLinkTool exige marca/unidade/categoria/permanencia/checkin_at;
  retorna erro se Jasmine chamar sem esses dados
2026-04-14 13:26:02 -03:00
Rodribm10
37480b1fc5 feat: GenerateReservationLinkTool le contato da conversa automaticamente
Mirrors CheckPixPaymentTool resolve_conversation helpers. No fallback,
Jasmine so precisa passar categoria/permanencia/checkin_at - a tool
preenche nome/telefone/cpf/email a partir do contato.
2026-04-14 12:33:40 -03:00
Rodribm10
8ec1b652fa feat: tool GenerateReservationLink para jasmine gerar links prefill
Cria Captain::Tools::GenerateReservationLinkTool que constrói URL
pré-preenchida do reserva-1001 com dados coletados em conversa.
Registra entrada generate_reservation_link em tools.yml e documenta
RESERVA_1001_BASE_URL no .env.example.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-14 10:35:43 -03:00
Rodrigo Borba
84fff38d94 refactor: move notification templates de units para inboxes
- Arquitetura corrigida: templates agora pertencem à inbox (WhatsApp),
  não à unidade PIX (que é uma config financeira, não de mensagens)
- Migration: troca FK captain_unit_id -> inbox_id (up/down explícito)
- Model: belongs_to :inbox; scope for_inbox
- Controller: escopo via account.inboxes.find(inbox_id)
- Rotas: move de captain/units/:id → inboxes/:id/notification_templates
- Scanner job: joins(:conversation).where(conversations: {inbox_id:})
- UI: página /captain/notifications com seletor de inbox no topo
  (chips clicáveis, templates carregam por watch no selectedInboxId)
- i18n PT/EN: novas keys INBOX_LABEL, SELECT_INBOX_HINT, EMPTY
2026-03-01 22:17:27 -03:00
Rodrigo Borba
44908f32d1 feat: sistema de notificações de reserva com templates configuráveis
- Adiciona check_in_at/duration_hours ao schema do tool CreateReservationIntent
  para que a IA capture o horário EXATO de chegada informado pelo cliente
- Cria captain_notification_templates: label, content, timing_minutes,
  timing_direction (before/after), active, position
- Implementa SendNotificationService com interpolação de variáveis
  (guest_name, check_in_time, check_out_time, suite_name, unit_name)
- Implementa NotificationScannerJob (Sidekiq-cron a cada 5min) com
  janela de tolerância de ±5min e idempotência via metadata JSONB
- API REST: /captain/units/:unit_id/notification_templates (CRUD)
- Store Vuex captainNotificationTemplates + API client
- UI: página de gestão de templates com editor inline e botão '+'
- Configura rota captain_settings_notifications
- i18n PT/EN para todas as strings novas
- Rubocop e ESLint: zero offenses
2026-03-01 21:53:11 -03:00
Rodrigo Borba
dc3d1bbcf7 Fix(Captain): Correção na geração de relatórios de IA e adição do status Confirmada nas Reservas 2026-03-01 15:40:10 -03:00
Rodrigo Borba
7108bb135e feat(captain): permite criacao manual de reserva via painel e conversa 2026-03-01 03:07:44 -03:00
Rodrigo Borba
96cf48d893 feat(ai): implement dynamic debounce with sidekiq and concurrency locking with redis 2026-03-01 02:04:55 -03:00
Rodrigo Borba
b546c75f97 fix: Resolve erros de linting e conclui as correções de prompt customizado 2026-02-27 13:02:44 -03:00
Rodrigo Borba
dfa6d58e98 refactor: Simplifica a declaração da classe SystemPromptLeakError e adiciona o comentário frozen_string_literal: true. 2026-02-27 11:59:45 -03:00
Rodrigo Borba
c1b8534ea7 feat: Adiciona prompt orquestrador configurável para assistentes Captain com editor UI. 2026-02-27 11:57:59 -03:00
Rodrigo Borba
58f348c98d feat: Implementa funcionalidade de Relatórios Captain, permitindo a geração de insights por caixa de entrada e unidade, com interface de usuário dedicada. 2026-02-27 10:16:53 -03:00
Rodrigo Borba
039b9e116d fix(captain): add send_suite_images rules to scenario.liquid template
The [Galeria de Fotos] rules previously added to assistant_response_generator
only apply to the legacy V1 chat service. In V2 (captain_integration_v2),
scenario agents use scenario.liquid as their system prompt template, not
assistant_response_generator.

This adds conditional rules to scenario.liquid (matching the existing pattern
for faq_lookup and check_pix_payment) that activate for any scenario that
has the send_suite_images tool:
- Infer suite_category vs suite_number from context, no confirmation needed
- Never announce photo sending before the tool confirms images were found

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-02-27 10:14:12 -03:00
Rodrigo Borba
d13656e499 fix: bloqueio de vazamento de system prompt nas conversas publicas
- Adiciona SYSTEM_PROMPT_LEAK_PATTERNS no ResponseBuilderJob para detectar quando o LLM retornou o system prompt em vez de uma resposta ao cliente
- Filtra mensagens contaminadas do historico de conversas antes de enviar ao LLM (evita contaminacao em espiral)
- Adiciona guardrail no validate_message_content! que redireciona para handoff humano em caso de vazamento detectado
- Cria Captain::Errors::SystemPromptLeakError para tipagem do erro
- Atualiza assistant.liquid com tags INSTRUCOES_INTERNAS e REGRA CRITICA para instruir o LLM a nao reproduzir o system prompt como resposta
2026-02-27 09:50:02 -03:00
Rodrigo Borba
87bff8126c feat(captain): add AI reports page with insights generation
Implementa a página Relatórios IA com geração de análises semanais
por IA baseadas nas conversas de cada unidade/caixa de entrada.

Funcionalidades:
- Página /settings/captain/reports com dois tabs (Insights IA / Operacional)
- Botão "Gerar Análise" que enfileira job Sidekiq
- Filtro por unidade ou caixa de entrada
- Exibe insights com status (pendente/processando/concluído/falhou)
- Mostra top_topics, ai_failures e period_summary
- Estado vazio com CTA para gerar primeiro relatório

Backend:
- InsightsController com endpoints index/show/generate
- GenerateInsightsJob que processa conversas com LLM
- ConversationInsightService com chunking e merge inteligente
- Migração para adicionar inbox_id à tabela captain_conversation_insights
- Link sidebar "Relatórios IA" em /settings/captain/reports

Frontend:
- Vuex store captainReports com actions/mutations/getters
- API client CaptainReportsAPI (getInsights, generateInsight)
- i18n en e pt_BR para CAPTAIN_REPORTS.*

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-02-27 07:05:58 -03:00
Rodrigo Borba
972fc5c67b feat(captain): improve suite photo search accuracy with AI guidance
Melhorias na ferramenta send_suite_images para resolver confusão entre
categoria e número de suíte:

1. **Descrições de parâmetros mais claras**
   - suite_category: exemplos específicos (Hidromassagem, ALEXA, STILO)
   - suite_number: apenas números (101, 102, 103) - remove exemplos confusos

2. **Instruções explícitas no system prompt**
   - Seção [Galeria de Fotos] com regras claras
   - Prioriza suite_category quando ambíguo
   - Evita confirmações desnecessárias com cliente

3. **Mensagens de erro melhoradas**
   - Sugere buscar por categoria quando busca por número falha
   - Feedback mais útil para a IA

Resultado esperado:
- Cliente: "Me manda foto da suite Alexa"
- IA: busca por suite_category="Alexa" ✓ (sem pedir confirmação)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-02-26 23:04:28 -03:00
Rodrigo Borba
c022f4ce5d feat(units): allow one Pix unit to link to multiple inboxes (N:N) 2026-02-26 21:33:23 -03:00
Rodrigo Borba
8c456e7e98 fix(ai): add current date/time context and enforce strict suite photo filtering 2026-02-26 19:12:25 -03:00
Rodrigo Borba
f2fb40afaa ajuste galeria de imagens 2026-02-26 15:27:25 -03:00
Rodrigo Borba
f12e1d6545 fix(captain): integracao do delay do inbox com resposta humanizada e remocao de race conditions 2026-02-26 12:47:41 -03:00
Rodrigo Borba
ccc1bdf35f Fix Wuzapi webhook handling 2026-02-26 10:49:00 -03:00