Commit Graph

2550 Commits

Author SHA1 Message Date
Shivam Mishra
57a571ea87
fix: Fix the issue with context menu for right click on images and videos (#11114)
This pull request includes changes to various components adding a
`skip-context-menu` class to ensure the system context menu opens
instead of the Chatwoot message one

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-03-19 20:09:44 -07:00
Chatwoot Bot
cc8c05834a
chore: Update translations (#11077)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-03-19 16:48:56 -07:00
Pranav
b34c526c51
feat(apps): Shopify Integration (#11101)
This PR adds native integration with Shopify. No more dashboard apps.
The support agents can view the orders, their status and the link to the
order page on the conversation sidebar.

This PR does the following: 
- Create an integration with Shopify (a new app is added in the
integrations tab)
- Option to configure it in SuperAdmin
- OAuth endpoint and the callbacks.
- Frontend component to render the orders. (We might need to cache it in
the future)
---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-19 15:37:55 -07:00
Sivin Varghese
ff9545d03c
feat: Add per-page support for agent and team overview report pagination (#11110)
# Pull Request Template

## Description

This PR includes per-page support for table pagination in agent and team
overview reports.

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/8c9668fe129c452986d8813a156dd3b8?sid=d637f4fe-ad0c-4f18-ad90-65e50247b3c6

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-19 16:45:59 +05:30
Sivin Varghese
c89a2cd672
feat: Update auth screens (#11108)
# Pull Request Template

## Description

This PR includes style updates for auth screens

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-19 15:19:32 +05:30
Sivin Varghese
064ab0a7a2
fix: Update audio player input styles (#11106)
# Pull Request Template

## Description

This PR fixes styling inconsistencies by excluding specific more input
types (range, color, image, hidden) from receiving the default text
input styles.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots

**Before**
<img width="464" alt="image"
src="https://github.com/user-attachments/assets/6c629600-67d4-41cd-a244-bb45d222d0ca"
/>
<img width="943" alt="image"
src="https://github.com/user-attachments/assets/9037cf52-1791-4680-9b9e-8647c14e2800"
/>



After
<img width="464" alt="image"
src="https://github.com/user-attachments/assets/bf745e33-c58a-4584-8283-855c5ea8fd4e"
/>
<img width="943" alt="image"
src="https://github.com/user-attachments/assets/200e36ee-ab26-48a8-bda4-b69d9ed143f8"
/>




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-18 20:16:37 -07:00
Sivin Varghese
8066b36ebf
chore: Update styles in settings pages (#11070)
---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-03-18 14:40:02 -07:00
Sivin Varghese
9d49b69f2e
feat: Add support for feature spotlight components (#11012) 2025-03-18 13:17:42 -07:00
Sivin Varghese
8291c84cc3
feat: Use new compose conversation in conversation sidebar (#11085)
# Pull Request Template

## Description

This PR includes the implementation of the new Compose Conversation form
in the conversation sidebar, replacing the old one.

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/4312e20a63714eb892d7b5cd0dcda893?sid=9bd5254e-2b1f-462c-b2c1-a3048a111683

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-18 15:09:10 +05:30
Shivam Mishra
f67b20b203
feat: remove sentry log and allow same timestamp (#11100) 2025-03-18 15:08:28 +05:30
Sivin Varghese
bbfcdb3d42
chore: Improvements in image attachment viewer (#11040)
This PR includes improvements in image attachment/gallery viewer:

1. Added double-click zoom functionality (depreciated click to zoom)
2. Implemented scroll zoom based on cursor position
3. Increase the zoom scale
4. Improved layout and styling for better usability

Fixes
https://linear.app/chatwoot/issue/CW-4127/zoom-images-from-a-specific-location


## How Has This Been Tested?

Loom video

https://www.loom.com/share/b21e00db3bc74231a90202eb6eb2fb5a?sid=a0651bf1-0952-430b-a5a9-83bf0858e059

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-03-18 14:01:18 +05:30
Sivin Varghese
3dc7045340
fix: Dropdown for custom attributes in conversation sidebar hides under the list (#11099)
# Pull Request Template

## Description

This PR fixes the issue where the custom attributes type list dropdown
in the conversation sidebar gets hidden under the section.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots
**Before**
<img width="310" alt="image"
src="https://github.com/user-attachments/assets/1aec7f08-8ca8-4868-914a-d545eab34dce"
/>


**After**
<img width="310" alt="image"
src="https://github.com/user-attachments/assets/eb9006f3-0bc1-4008-ac0d-1feeeadc139d"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-17 20:51:56 -07:00
Pranav
bf5e4a92dd
chore: Limit the number of articles retrieved by widget (#11095)
The UI displays only six articles, and this update introduces a per_page
parameter to control the number of articles returned per API call. The
value is capped between 1 and 100, with a default fallback if a lower
number is set.

This change is necessary due to high website traffic, where excessive
payloads are returned without adding value.

**Changes:** 
- Add index to status, account_id, portal_id, views.
- Add per_page param in the API.
- Update the code in the frontend to fetch only 6
2025-03-15 14:10:12 -07:00
Pranav
46ec92c86e
fix: Improve performance of most hit APIs in widget (#11089)
- Cache campaigns for better performance
- Fix N+1 queries in inbox members
- Remove unused related articles
2025-03-14 17:37:36 -07:00
Sivin Varghese
ed970ee190
chore: Update settings to match the new design (#11084) 2025-03-14 14:28:14 +05:30
Sivin Varghese
a8001ccabc
fix: Translate "None" option in automation select (#11076)
# Pull Request Template

## Description

This PR includes a translation update for the "None" option in the
automation select for both agents and teams

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-13 16:44:46 -07:00
Sivin Varghese
557df5c5c9
fix: Wrong copy with teams multi-select dropdown (#11075) 2025-03-13 10:34:20 +05:30
Pranav
cc4924db55
feat: Update translated content inline (#11074)
Previously, viewing translations required opening a modal, which was a
frustrating experience. This update improves the UX by displaying
translations inline.

https://www.loom.com/share/c69f4316248946208f2e56e2429063a2

A sample message with translated content (which has an option to see the
original):
 
<img width="313" alt="Screenshot 2025-03-12 at 6 57 49 PM"
src="https://github.com/user-attachments/assets/52434086-b57f-40e8-87b8-314c3519df4b"
/>

Right now, the translation is done based on the account locale. Some of
the future considerations.

- Add personal preference for the language (For eg: an agent can use the
software in spanish even though the company default is english), then
support translations based on personal preference.
- Add support for LLM translations (OpenAI integration)
- Add translations if Captain is enabled
- Add auto translation if the feature is turned on.
2025-03-12 19:31:28 -07:00
Pranav
2024b9e90d
chore: Update settings page to match the new design colors (#11072) 2025-03-12 18:11:42 -07:00
Pranav
7e54b13a8b
feat: Add live report for teams (#10849) 2025-03-12 16:03:09 -07:00
Chatwoot Bot
ba44f4fff8
chore: Update translations (#11067)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-03-12 16:38:25 +05:30
Shivam Mishra
00556bd55a
feat: ignore out of sync messages (#11058)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-03-12 14:48:05 +05:30
Sivin Varghese
15353ee779
fix: Email rendering issue with Google Drive link (#11069) 2025-03-12 14:36:17 +05:30
Pranav
2dd9f0f672
fix: Force re-render route i18n string (#11063)
The string were not taking the correct locale as there were initialized
during the component mount. This change would force the component to
re-render the strings.
2025-03-11 15:15:28 -07:00
Sivin Varghese
d96ac59cca
fix: Translate "None" option in agent assignment dropdown (#11060)
# Pull Request Template

## Description

This PR includes a translation update for the "None" option in the agent
assignment multi-select dropdown.

Fixes
https://linear.app/chatwoot/issue/CW-4140/none-option-in-assign-agent-multi-select-is-not-translated

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Test cases**
1. Check in conversation sidebar
2. Check in command bar
3. Check in participation dropdown


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-11 14:49:27 -07:00
Pranav
66fbe1bde7
fix: Hide Configuration page for Microsoft & Gmail channels (#11045)
The Microsoft and Gmail channels don’t function with custom SMTP or IMAP
configurations or forwarding option. Displaying the configuration tab
creates confusion among users.

This PR would eliminate the option for these channels.
2025-03-07 16:02:40 -08:00
Chatwoot Bot
a543cc92df
chore: Update translations (#11043)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-03-07 14:07:28 -08:00
Pranav
8fefdea4e8
chore: Dynamically load OldSidebar if needed (#11038)
Move old sidebar loading to async
2025-03-06 19:12:54 -08:00
Shivam Mishra
8d85a02ca9
feat: handle Channel errors (#11015)
This PR adds missing error handlers for the following channels and cases

1. WhatsApp - Generic Handlers for both Cloud and 360Dialog (Deprecated)
2. Instagram - Handler for a case where there is an HTTP error instead
of an `:error` in the 200 response
3. Facebook - Errors from the two sentry issues
([Net::OpenTimeout](https://chatwoot-p3.sentry.io/issues/6164805227) &
[JSON::ParserError](https://chatwoot-p3.sentry.io/issues/5903200786))
4. SMS: Generic handlers for Bandwidth SMS

#### Checklist

- [x] Bandwidth SMS
- [x] Whatsapp Cloud + 360 Dialog
- [x] Twilio SMS
- [x] Line
- [x] Telegram
- [x] Instagram
- [x] Facebook
- [x] GMail
- [x] 365 Mail
- [x] SMTP Mail

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-06 20:09:47 +05:30
Sivin Varghese
7e1458fd32
fix: Issue when saving hotkeys (#11026)
# Pull Request Template

## Description

This PR fixes an issue when saving send message button hotkeys, where a
TypeError occurs: `this.updateUISettings is not a function`.

This issue arises after merging this PR
https://github.com/chatwoot/chatwoot/pull/10974

Fixes
https://chatwoot-p3.sentry.io/issues/6339976939/events/ca9946f92cb74428a72f1f74976a56a3/

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-06 10:53:02 +05:30
Sojan Jose
6040e50265
chore: Ability to filter conversations with priority (#10967)
- Ability to filter conversation with priority

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-03 16:38:22 +05:30
Chatwoot Bot
488c334b72
chore: Update translations (#11002)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-03-03 14:27:33 +05:30
Sivin Varghese
7c2ca1a07e
fix: Not using saved order_by when fetching conversation list (#11008)
# Pull Request Template

## Description

This PR fixes the issue where the saved `order_by` value for the
conversation list is not being applied. The feature was originally added
in PR https://github.com/chatwoot/chatwoot/pull/8237 but broke after
merging the Vue 3 migration PR
https://github.com/chatwoot/chatwoot/pull/10047

Fixes
https://linear.app/chatwoot/issue/CW-4110/not-using-the-saved-sort-order-by-option-from-ui-settings

**Cause of the Issue:**  
The previous implementation checked `orderBy` against the keys of the
sorting constants instead of their values. Since `orderBy` stores a
sorting value, this caused the condition to fail, leading to fallback to
the default sorting option.

**Solution:**  
The fix ensures that `orderBy` is validated against the values of the
sorting constants rather than the keys. This correctly applies the saved
sorting preference, while still falling back to the default if needed.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Loom video**

https://www.loom.com/share/ebe8a4d3f1c041c6862334dc3b6d43a3?sid=5167feb7-eb4a-4f2c-8211-662830ba946c




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-03-03 14:22:27 +05:30
Muhsin Keloth
bca8c99148
feat: Add June events for linear integration (#11007)
Fixes https://linear.app/chatwoot/issue/CW-3415/june-sdk-events
2025-03-03 13:33:11 +05:30
Vishnu Narayanan
616bbced9c
feat: allow copilot use without connecting an inbox (#10992)
This PR allows Copilot to be used without connecting the Captain assistant to an inbox. Currently, if Captain is enabled on an account, it takes over conversations and responds directly to users. This PR enables the use of Captain as a Copilot without allowing it to respond to users. Additionally, it allows using a different assistant for Copilot instead of the default Captain assistant.

The selection logic for the Copilot assistant follows this order of preference:

- If the user has selected a specific assistant, it takes first preference for Copilot.
- If the above is not available, the assistant connected to the inbox takes preference.
- If neither of the above is available, the first assistant in the account takes preference.
2025-02-28 15:20:39 -08:00
Chatwoot Bot
f57c9279aa
chore: Update translations (#10997)
- Update translations
2025-02-27 20:56:42 -08:00
Sivin Varghese
6eecd84b22
feat: Add support for bulk action for Captain FAQs (#10905)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-27 17:05:33 -08:00
Chatwoot Bot
0fbb9b91b2
chore: Update translations (#10990) 2025-02-27 15:46:02 -08:00
Sivin Varghese
b52b2b9a47
chore: Fix issue with compose conversation form (#10991) 2025-02-27 21:45:20 +05:30
Muhsin Keloth
12134f9391
feat: Linear OAuth 2.0 (#10851)
Fixes https://linear.app/chatwoot/issue/CW-3417/oauth-20-authentication
We are planning to publish the Chatwoot app in the Linear [integration
list](https://linear.app/docs/integration-directory). While we currently
use token-based authentication, Linear recommends OAuth2 authentication.
This PR implements OAuth2 support.

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-02-27 18:15:53 +05:30
Sivin Varghese
30996140a3
fix: Show "not-allowed" cursor for disabled buttons (#10986)
# Pull Request Template

## Description

Fixed an issue where hover styles were still applied to disabled
buttons. Previously, `disabled:pointer-events-none` was used to prevent
interactions, ensuring hover styles wouldn’t apply. However, this also
removed showing the "not-allowed" cursor. This has been replaced with
`hover:enabled` to ensure hover effects only apply when the button is
enabled while preserving proper cursor behavior.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### **Screen recording**

**Before**


https://github.com/user-attachments/assets/a5d33869-4d9d-499b-94c8-6371cbb44ecc


**After**


https://github.com/user-attachments/assets/a03d93dc-2374-4c76-8bed-8f1fe79593d2


**Case where `disabled:pointer-events-none` and `hover:enabled` are not
added (for context only).**



https://github.com/user-attachments/assets/407320d8-f889-49d2-a78c-a5d24ed745a0




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-27 17:54:40 +05:30
Shivam Mishra
77a0f18685
feat: setup eslint for vue-i18n (#10889)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-02-27 16:53:57 +05:30
Sivin Varghese
2556de1f38
feat: Support bigger font size in dashboard (#10974)
# Pull Request Template

## Description

Fixes
https://linear.app/chatwoot/issue/CW-4091/accessibility-improvement-support-bigger-font-size-for-the-dashboard

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### **Loom video**

https://www.loom.com/share/1ab781859fa748a5ad54aacbacd127b4?sid=a7dd9164-a6de-462f-bff7-1b25e9c55b4f

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-27 12:10:33 +05:30
Sivin Varghese
0ccbe5882c
chore: Improvement is keyboard shortcuts (#10925) 2025-02-26 14:51:55 +05:30
Sivin Varghese
4d588ae618
fix: ComboBox filtering delay in contact merge search (#10968) 2025-02-25 17:21:43 +05:30
Sivin Varghese
35c69fc282
fix: Usability issues in conversation card context menu (#10971)
# Pull Request Template

## Description

The PR includes usability feedback fixes for the conversation card
context menu. A "Mark as Read" option has been added after "Mark as
Unread" to prevent misclicks due to shifting menu positions.
Additionally, a separator line has been introduced for better grouping
and clarity

#### **Orders**  
<img width="210" alt="image"
src="https://github.com/user-attachments/assets/d7c04356-7cfb-4f43-ac55-beb4167f91e9"
/>
<img width="210" alt="image"
src="https://github.com/user-attachments/assets/593acd58-39cf-4b25-b119-03b89cb3528c"
/>

**Fixes** https://linear.app/chatwoot/issue/CW-4088/usability-feedback

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### **Loom video**

https://www.loom.com/share/59f8ad3bf4054b299bfcffc0ba24eca1?sid=98fbb67d-c3e9-4fa4-9b04-2a7cb3bf8568

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-25 16:48:04 +05:30
Pranav
9cdd11031b
fix: Update rendering logic for the "Read Documentation" link (#10965)
Update the rendering logic based on the branding installation type etc.
Used CustomBrandPolicyWrapper to render the child component
2025-02-24 16:04:43 -08:00
Sojan Jose
19cfd4be4c
chore: Clean up the feature presentation in super admin (#10949)
- improve styling of the feature toggle displayed in super admin

<img width="1540" alt="Screenshot 2025-02-21 at 4 47 58 PM"
src="https://github.com/user-attachments/assets/c111ff0d-c2ce-4609-832b-0ea631c97471"
/>

<img width="1451" alt="Screenshot 2025-02-21 at 4 48 11 PM"
src="https://github.com/user-attachments/assets/fe5df4ae-984b-4f9d-baba-9555935fbd55"
/>

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-21 17:01:36 -08:00
Shivam Mishra
161024db9d
feat: Add visibility checks for installation types (#10773)
This pull request includes multiple changes to the sidebar and route
metas to configure visibility of features on the dashboard.

Here's a summary of the changes

1. Added `installationTypes`, field to routes `meta`, this works along
side `permissions` and `featureFlags`
This allows us to decide weather a particular feature is accessible on a
particular type. For instance, the Billing pages should only be
available on Cloud
2. Updated `usePolicy` and `policy.vue` to use the new
`installationTypes` config
3. Updated Sidebar related components to remove `showOnlyOnCloud` to use
the new policy updates.

Testing the PR

Here's the matrix of cases:
https://docs.google.com/spreadsheets/d/15AAJntJZoyudaby77BOnRcC4435FGuT7PXbUXoTyU50/edit?usp=sharing

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-21 14:48:31 -08:00
Shivam Mishra
a7e73de8d4
feat: Don't hide thumbnail on hover (#10935)
### Old behavior


https://github.com/user-attachments/assets/5d7524c1-b1ca-454f-8e89-843ca25d017e

### New behavior


https://github.com/user-attachments/assets/49814190-d6b4-4553-bced-3987be3583e2

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-02-21 13:50:30 -08:00
Sivin Varghese
ca02b442dd
fix: Reports chart by removing y-axis numeric labels (#10941)
# Pull Request Template

## Description

This PR fixes showing y-axis numeric labels in reports charts. It occurs
after merging this PR. https://github.com/chatwoot/chatwoot/pull/10938

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

#### **Screenshots**

#### **Before**
<img width="500" alt="image"
src="https://github.com/user-attachments/assets/40299ba8-6f6b-43d5-b71a-5af22c238e2d"
/>


#### **After**
<img width="500" alt="image"
src="https://github.com/user-attachments/assets/72ee5729-9789-43c4-a85f-8037f647c7df"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-21 13:48:43 -08:00
Sivin Varghese
4efeb4eda2
fix: Incorrect translation in contact merge modal and resolve z-index issue (#10943)
# Pull Request Template

## Description

This PR includes fix for,

**1**. Incorrect error message translation for search in contact merge
modal.
<img width="395" alt="image"
src="https://github.com/user-attachments/assets/e6592bcc-4656-4a6e-83a9-7124e2c4732a"
/>


**2**. Z-index issue in chat screen
<img width="395" alt="image"
src="https://github.com/user-attachments/assets/387a2b47-ea85-49c7-832b-8bc1a4f0ec3f"
/>


## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Screenshots**
**1.** 
<img width="395" alt="image"
src="https://github.com/user-attachments/assets/a1f1e36d-0801-4e7b-9ee9-c72728933332"
/>
**2.** 
<img width="395" alt="image"
src="https://github.com/user-attachments/assets/60a0ddc1-eb8f-4dbc-9028-245e6bb64c33"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-20 22:01:36 -08:00
Pranav
f3b8777ebf
fix: Fix issues with leave room button (#10942)
Fixes
https://linear.app/chatwoot/issue/CW-4069/typeerror-cannot-set-properties-of-undefined-setting-dyteauthtoken
2025-02-20 20:27:17 -08:00
Pranav
73f6b888cd
fix: Fix issues in bubble design (#10940)
Just making it easier to test and merge
https://github.com/chatwoot/chatwoot/pull/10796.

This PR does the following: 

- Removes the change on br + br condition. 
- Support 1x, 1.5x, 2x playbacks
- Add a hover on the agent avatar
2025-02-21 09:51:54 +05:30
Sivin Varghese
b8fc921f9a
fix: Convert seconds based metric tooltips to readable format (#10938)
# Pull Request Template

## Description

Fixes
https://linear.app/chatwoot/issue/CW-4064/convert-average-metric-tooltips-from-seconds-to-readable-time-format

#### **Cause**
Chart tooltip configuration was using outdated Chart.js structure,
causing the time formatting function to not be applied correctly to
tooltip values in time-based metrics.

#### **Solution**
Updated tooltip configuration to use correct Chart.js Vue 3 plugin
structure

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### **Screenshots**

#### **Before**
<img width="496" alt="image"
src="https://github.com/user-attachments/assets/a70cbfe6-f179-43dc-a8f4-93951b257e81"
/>


#### **After**
<img width="496" alt="image"
src="https://github.com/user-attachments/assets/ed5d0c6c-2404-43ae-82fa-bbe5c42cecca"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-20 17:49:28 -08:00
Pranav
0a2fd7b1f4
feat: Allow users to see heatmap for last 30 days (#10848)
<img width="989" alt="Screenshot 2025-02-05 at 6 34 12 PM"
src="https://github.com/user-attachments/assets/ae811842-23f7-4bbc-8a42-7cbe4849d287"
/>

View heatmaps for last 30 days based on the filter.
2025-02-19 14:54:15 -08:00
Tarush Nagpal
11a7414dc0
feat: Upgrade Dyte apis to v2 (#10706)
# Pull Request Template

## Description

Dyte V1 API's are soon going to be deprecated, hence making sure we
update Chatwoot before that happens

Fixes #10704

## Type of change

Please delete options that are not relevant.

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

1. Open a new or existing conversation from the inbox
2. Press the video call icon on the message composer
3. Verify that the message dialog shows up with the join video call
button
4. Verify that clicking on join call does join the call

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [ ] New and existing unit tests pass locally with my changes (Unable
to run this locally)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-02-19 14:47:48 -08:00
Shivam Mishra
098a6263a9
fix: logo and custom branding (#10930)
This PR has the following changes

1. Update `Logo.vue` to fetch the logo from globalConfig and fallback to
SVG if required.
2. Update the default `public/brand-assets/logo_thumbnail.svg` to use
the new colors.

### Preview


https://github.com/user-attachments/assets/505a1d05-cd05-4b86-9fe7-c05334f09b25

![CleanShot 2025-02-19 at 10 56
23@2x](https://github.com/user-attachments/assets/084064b9-5df5-4d11-9b6a-b511c6047001)
2025-02-19 14:22:25 -08:00
Muhsin Keloth
7590faaa63
fix: Join Dyte meeting URL in dashboard (#10932)
The join meeting feature was broken in the dashboard because the message
ID was missing in the meeting link. This PR fixes these issues.
2025-02-19 16:03:37 +05:30
Shivam Mishra
8a5b007bc4
feat: update vue-letter and allow transform css (#10865)
Emails from iOS and MacOS clients can often come with size
transformation. This results in a broken layout when sanitizing with Vue
letter.

This PR updates the vue-letter to include the [recent changes made
there](https://github.com/mat-sz/vue-letter/pull/2). And adds the
`transform` and `transform-origin` properties to the allow list

Ref: https://www.caniemail.com/features/css-transform/

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-02-19 09:07:00 +05:30
Sivin Varghese
8187bb8a38
fix: Wrong toast message on creation of a Live Chat campaign (#10919) 2025-02-17 22:37:08 +05:30
Sojan Jose
3b141fca28
chore: Add internal feature flags for Chatwoot Cloud (#10902)
This PR introduces internal feature flags for testing purposes. These
flags will not be displayed on regular instances to prevent customer
confusion.

Additionally, a new feature flag, `contact_chatwoot_support_team`, has
been added for Chatwoot Cloud. This flag disables contact support for
third-party onboarded accounts, as support will be handled by the
original affiliate team.

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-02-15 16:21:46 -08:00
Pranav
94baba1d15
fix: Use textContent as fallback for htmlContent instead of content.value (#10901)
Some emails contain HTML content within the text part, but our content
parser currently strips HTML automatically, which needs a proper fix. In
the new UI, the fallback for HTML content was set to the parsed content,
which may omit HTML tags, leading to issues like missing inline
attachments.

This PR updates the fallback mechanism to use the text content instead
of the parsed content, ensuring HTML elements are preserved.

Fixes
https://linear.app/chatwoot/issue/CW-4046/text-content-is-not-respected-in-emails
2025-02-13 19:23:04 -08:00
Sivin Varghese
f112e500e1
feat: Add the ability to block/unblock contact via contact details page (#10899) 2025-02-13 14:59:35 -08:00
Sivin Varghese
43753bc74a
fix: UI issue with pt-Br locale (#10897)
Fixes https://linear.app/chatwoot/issue/CW-4041/issues-with-pt-br-locale
2025-02-13 12:42:28 -08:00
Sivin Varghese
5cb8645edb
feat: Ability to rearrange macros in sidebar (#10879) 2025-02-13 17:26:05 +05:30
Pranav
6e48e73e73
fix: Initialize SDK along with emitter registration (#10896)
Initialize the SDK along with the emitter registration to ensure
accurate data reporting for analytics events.
2025-02-12 22:14:04 -08:00
Chatwoot Bot
4397ee7d3b
chore: Update translations, add pnpm sync:i18n command (#10893)
Added a command to sync files in the locale/*/ folder. Run `pnpm
sync:i18n` would copy index.js in `dashboard/locale/en` to every other
folder `dashboard/locale/*/`

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-12 17:43:46 -08:00
Chatwoot Bot
1af726e05e
chore: Update translations (#10890)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-02-12 09:33:19 -08:00
Sivin Varghese
5adc5c7de6
feat: Adds multiple attachment support for Telegram channel (#10883) 2025-02-12 14:43:58 +05:30
Chatwoot Bot
4a088e0663
chore: Update translations from Crowdin (#10686)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-02-12 12:34:34 +05:30
Sivin Varghese
cd80bd07ca
fix: TypeError - Cannot read properties of null (reading 'name') (#10887) 2025-02-12 12:31:54 +05:30
Shivam Mishra
c838779932
feat: Use feature flags across the routes (#10797) 2025-02-11 16:36:20 -08:00
Sivin Varghese
55d41b112b
feat: Show shared contact's name in Telegram channel (#10856)
# Pull Request Template

## Description

This PR adds the ability to see the shared contact name in Telegram
channels.

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

**Loom video**

https://www.loom.com/share/cd318056ad4d44d4a1fc4b5d4ad38d60?sid=26d833ae-ded9-4cf0-9af7-81eecfa37f19


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-02-11 19:39:54 +05:30
Shivam Mishra
a780de4b64
refactor: show deprecation warnings in dev only (#10868)
Fixes: https://github.com/chatwoot/chatwoot/issues/10734
2025-02-11 19:15:46 +05:30
Shivam Mishra
84822a013a
fix: inconsistent reply box cc update (#10799)
This PR target two issues

### CC & BCC not updated correctly

When moving from one conversation to another, the store may not have the
list of all the messages. A fetch is subsequently made to get the
messages. However, this update does not trigger the `currentChat`
watcher. This PR fixes it by adding a new watcher on
`currentChat.messages`.

We also update the `setCCAndToEmailsFromLastChat` method to reset the
`cc`, `bcc` and `to` fields if the last email is not found. This ensures
that the data is not carried forward from a previous email

Fixes: https://github.com/chatwoot/chatwoot/issues/10477

### To address are not added correctly to the `CC`

If the `to` address of a previous email has multiple recipient, there
was no case to add them to the CC.

Fixes: https://github.com/chatwoot/chatwoot/issues/8925

---

Depends on: https://github.com/chatwoot/utils/pull/41
2025-02-11 17:45:59 +05:30
Shivam Mishra
a428dfc3f4
feat: handle mine event for incoming messages (#10867)
Handle `mine` condition, missed in
https://github.com/chatwoot/chatwoot/pull/10529
2025-02-11 17:45:31 +05:30
Sivin Varghese
e97e68b1ba
fix: Message signature is not appending (#10855)
# Pull Request Template

## Description

**Issue:** The message signature wasn't being appended to new email
conversations when a target inbox was selected.

**Solution:** To address this, a reusable `handleSignatureSetup`
function was created to manage the signature logic. The same logic was
applied in both cases, when the inbox selection changed (using `watch`)
and during the initial load (using `mounted`).

Fixes
https://linear.app/chatwoot/issue/CW-4005/allow-to-activate-the-message-signature-for-new-email-conversations-by
https://github.com/chatwoot/chatwoot/issues/10836

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Steps to reproduce**:
https://github.com/chatwoot/chatwoot/issues/10836#issuecomment-2637354304

### Loom video

**Before**

https://www.loom.com/share/ccf597cfa8d94d0eaff1222102901d2c?sid=abfea42b-425e-446e-8e92-99359b786607

**After**

https://www.loom.com/share/d9deddfcf8de48ab87e31911dfb774d8?sid=c1aac19b-b243-428e-9a9f-2ad9f4efe49c


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-07 16:28:27 +05:30
Shivam Mishra
be1999e7f8
fix: re-rendering of components when shifting from the unread list to the read list (#10835)
Fixes https://github.com/chatwoot/chatwoot/issues/10812

Demo


https://github.com/user-attachments/assets/a0f7eb64-8f6e-4992-a163-c972e85fb205

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-02-07 08:54:25 +05:30
Sivin Varghese
dc728faafb
feat: Adds support for telegram contact sharing (#10841)
# Pull Request Template

## Description

This PR adds support for displaying shared contacts in a Telegram
channel.

**NB:** Tested with both old and new bubbles. 
Multiple numbers for a single contact are not supported at this time,
but multiple contacts are supported.
In the future, we can add support for displaying contact names as well.

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

**Loom video**

https://www.loom.com/share/95efadace3194887bc0663c53e7c08bc?sid=a5c27176-3dd8-456c-80b9-c63dbb89dca1


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-06 14:23:08 +05:30
Baptiste Fontaine
2a365bf19e
feat: show email subject in conversation search results (#10843)
# Pull Request Template

## Description

This addresses #10842. It exposes `additional_attributes` in the
conversations search endpoint, uses it in
`SearchResultConversationsList` to pass
`conversation.additional_attributes?.mail_subject` down to
`SearchResultConversationItem`, which in turn displays it.

Fixes #10842

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

I have tested this locally by searching for conversations. See this
screenshot where I searched for "noreply":
![Screenshot from 2025-02-05
11-04-54](https://github.com/user-attachments/assets/689e3e99-c20b-48a7-9c3e-35d45ffeafc1)

I would love to add automated tests but I’m not sure how to do that.

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-02-06 10:38:57 +05:30
Shivam Mishra
d463a5cc30
fix: incorrect sender name on email meta (#10837)
Fixes https://github.com/chatwoot/chatwoot/issues/10807
2025-02-06 08:52:02 +05:30
Sivin Varghese
bd94e5062d
chore: Search improvements (#10801)
- Adds pagination support for search.
- Use composition API on all search related component.
- Minor UI improvements.
- Adds missing specs

Loom video
https://www.loom.com/share/5b01afa5c9204e7d97ff81b215621dde?sid=82ca6d22-ca8c-4d5e-8740-ba06ca4051ba
2025-02-03 19:34:50 +05:30
Sivin Varghese
5905b5301d
fix: Prevent compose modal from closing when creating a link (#10809) 2025-02-03 15:08:20 +05:30
Sivin Varghese
c18452f6b6
chore: Use getFileInfo helper from utils (#10819)
# Pull Request Template

## Description
The PR includes the usage of `getFileInfo` helper from utils
https://github.com/chatwoot/utils/pull/40.

Fixes
https://github.com/chatwoot/chatwoot/pull/10806#discussion_r1937797905

## How Has This Been Tested?

**Screenshot**
<img width="490" alt="image"
src="https://github.com/user-attachments/assets/f0788e89-b670-47da-b0ca-3765eb424be0"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-03 14:13:01 +05:30
Sivin Varghese
70919d184d
fix: Update min-length validation for the contact to support names with single characters (#10813)
This PR updates the contact form validation to allow a minimum length of one character for the first name.

Fixes
https://linear.app/chatwoot/issue/CW-3993/update-the-validation-on-contact-form-to-support-just-one-character

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?



https://github.com/user-attachments/assets/2b95af80-ee70-4f4b-8d0d-b01779db9d94




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-31 14:39:32 -08:00
Sivin Varghese
24257f9771
chore: Always display the extension of an attached file (#10806) 2025-01-31 18:28:28 +05:30
Sivin Varghese
c3aab44b5f
feat: Add unread badge to sidebar for inbox view (#10803)
# Pull Request Template

## Description

This PR adds a badge to the icon in the sidebar group header and an
unread highlight for the inbox view.

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

**Loom video**

https://www.loom.com/share/1a880aa16de249a1836b8d014325c067?sid=87cc7b64-667b-4066-8993-d33abccf7b67


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-31 15:14:10 +05:30
Shivam Mishra
b811c27ab5
feat: Hide empty folders from sidebar (#10786)
This PR updates the sidebar to hide empty folders. So, in case the user
has not created any folders, or teams, the section in the sidebar will
be hidden
2025-01-30 17:03:12 -08:00
Sivin Varghese
2c75ccb004
feat: Ability to rearrange attributes in sidebar (#10784) 2025-01-30 15:24:02 +05:30
Shivam Mishra
d997734837
revert: Next bubble improvements (#10795) 2025-01-29 20:04:45 -08:00
Sivin Varghese
2c1a8e59f5
chore: Next bubble improvements (#10759) 2025-01-29 22:56:08 +05:30
Shivam Mishra
5ccae73f8a
fix: Update captain billing colors (#10782) 2025-01-28 13:50:50 -08:00
Sivin Varghese
80e6a2a479
chore: Disable audio alert for pending status conversation (#10777)
# Pull Request Template

## Description

This PR disables audio alerts for conversations with a status of
"pending." It applies to all notification event types, ensuring that
audio will not play for conversations marked as "pending."

Fixes
https://linear.app/chatwoot/issue/CW-3951/audio-alerts-shouldnt-be-triggered-in-conversation-is-in-pending-state

## Type of change

- [x] Breaking change (fix or feature that would cause existing
functionality not to work as expected)

## How Has This Been Tested?

Steps:
1. Create a conversation.
2. Then mark the conversation as pending.
3. Send message.
4. Make sure audio notification are enabled.


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-28 18:49:12 +05:30
Pranav
cb42be8e65
feat(v4): Update the report pages to show aggregate values (#10766)
This PR updates the report pages for agents, inboxes, and teams by
replacing charts with aggregate values (under a feature flag). Users can
click on any item to view more details if needed. Most users seem to
prefer aggregate values, so this change will likely stay.

The PR also includes a few fixes:

- The summary reports now use the same logic for both the front-end and
CSV exports.
- Fixed an issue where a single quote was being added to values with
hyphens in CSV files. Now, ‘n/a’ is used when no value is available.
- Fixed a bug where the average value was calculated incorrectly when
multiple accounts were present.

These changes should make reports easier to use and more consistent.

### Agents:

<img width="1438" alt="Screenshot 2025-01-26 at 10 47 18 AM"
src="https://github.com/user-attachments/assets/bf2fcebc-6207-4701-9703-5c2110b7b8a0"
/>

### Inboxes
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 10 AM"
src="https://github.com/user-attachments/assets/b83e1cf2-fd14-4e8e-8dcd-9033404a9f22"
/>


### Teams: 
<img width="1436" alt="Screenshot 2025-01-26 at 10 47 01 AM"
src="https://github.com/user-attachments/assets/96b1ce07-f557-42ca-8143-546a111d6458"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-01-28 09:19:18 +05:30
Sivin Varghese
9cee8a1713
fix: CORS issue with file download (#10755)
# Pull Request Template

## Description
https://github.com/chatwoot/utils/pull/38

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-27 14:33:12 +05:30
Sivin Varghese
d925729444
chore: Disable account switcher for single-account users (#10768) 2025-01-27 13:19:48 +05:30
Shivam Mishra
ef7bf66476
feat: Add frontend changes for Captain limits (#10749)
This PR introduces several improvements to the Captain AI dashboard
section:

- New billing page, with new colors, layout and meters for Captain usage
- Updated the base paywall component to use new colors
- Updated PageLayout.vue, it's more generic and can be used for other
pages as well
   - Use flags to toggle empty state and loading state
- Add prop for `featureFlag` to show the paywall slot based on feature
enabled on account
- Update `useAccount` to add a `isCloudFeatureEnabled`
- **Removed feature flag checks from captain route definitions**, so the
captain entry will always be visible on the sidebar
- Add banner to Captain pages for the following cases
   - Responses usage is over 80%
   - Documents limit is fully exhausted


### Screenshots

<details><summary>Free plan</summary>
<p>

![CleanShot 2025-01-22 at 18 37
11@2x](https://github.com/user-attachments/assets/17d3ddba-9095-4e81-9b6f-45b5f69e6a3f)
![CleanShot 2025-01-22 at 18 37
04@2x](https://github.com/user-attachments/assets/df9bb0a6-085f-45da-97d4-74cbcc33fc7e)


</p>
</details> 

<details><summary>Paid plan</summary>
<p>

![CleanShot 2025-01-22 at 18 36
45@2x](https://github.com/user-attachments/assets/a7ccf9d4-143b-49e4-8149-83c7a7985023)

![CleanShot 2025-01-22 at 20 23
57@2x](https://github.com/user-attachments/assets/c6ce35ba-e537-486d-85c8-4cc2d4e76438)


</p>
</details>

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-01-24 09:21:09 -08:00
Sivin Varghese
b429ce0ad5
fix: Prevent template variables from becoming links (#10725)
# Pull Request Template

## Description

**Issue**
This PR fixes template variables in messages (e.g., {{customer.name}})
that were being incorrectly converted to clickable links by the
`MessageFormatter's linkify` functionality. This caused formatting
issues and broken links.

**Solution**
Added a `linkify` parameter to `MessageFormatter` to optionally disable
link conversion

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Screenshots**

**Before**
<img width="1012" alt="image"
src="https://github.com/user-attachments/assets/70abb238-b4d9-439d-9e51-c7513cf482fb"
/>


**After**
<img width="1012" alt="image"
src="https://github.com/user-attachments/assets/387acb74-674e-4b26-85cc-2d7190d256b1"
/>




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-23 18:18:14 +05:30
Sivin Varghese
d3d39a81d6
fix: Prevent duplicate chat creation in the web widget during latency (#10745) 2025-01-23 12:53:28 +05:30