Commit Graph

252 Commits

Author SHA1 Message Date
Tejaswini Chile
6a0ca35de4
Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Tejaswini Chile
44f73e044a
slack with template message link (#6811) 2023-04-03 11:32:37 +05:30
Pranav Raj S
ebc144683a
chore: Update conversation thread rendering in Slack (#6812) 2023-04-02 22:26:08 -07:00
Tejaswini Chile
d1ac33e98c
feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Tejaswini Chile
21da03fe5b
Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Tejaswini Chile
7bd830ebfe
fix: Email based automation conditions filter (#6786) 2023-03-30 22:34:18 +05:30
Tejaswini Chile
d8604107aa
fix: Add link to conversation in slack message (#6768) 2023-03-30 13:03:19 +05:30
Tejaswini Chile
fdb067a352
fix: mentions are not rendered properly in slack (#6762) 2023-03-28 13:40:16 +05:30
Shivam Mishra
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710)
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
2023-03-27 12:16:25 +05:30
Sojan Jose
de8c26dce8
chore: Additional indexes and fixes (#6675)
- Fix breakage related to the look-up job in Heroku deploys 
- Add additional db indexes for performance optimisations
2023-03-15 19:52:02 +05:30
Pranav Raj S
eb7070d946
feat(poc): Disable widget based on country (#6658) 2023-03-14 09:09:57 -07:00
Sojan Jose
abe57873db
chore: Disable throwing Webhook exceptions to Sentry (#6663)
- There is little value in throwing the third-party webhook-related exceptions to sentry. Let's rather write it to logs instead.
2023-03-14 17:40:40 +05:30
Tejaswini Chile
c9b63ae8eb
fix: hook exception for empty hook (#6646) 2023-03-10 16:40:15 +05:30
Tejaswini Chile
f2684545d9
fix: Handle dialogflow hook without setting and credentials (#6638) 2023-03-09 20:11:08 +05:30
Tejaswini Chile
60fee519bd
Exception tracker with account (#6603) 2023-03-03 12:14:44 +05:30
Tejaswini Chile
a4fc0eef4b
fix: Exception tracking for dialogflow bot service (#6593) 2023-03-02 21:33:07 +05:30
Tejaswini Chile
b76fda53a2
fix: Email subject automation issue (#6533) 2023-02-27 18:33:11 +05:30
Shivam Mishra
06ffaa90fc
fix: bots included in time to response metrics (#6409)
* feat: ignore bots in avg_first_response_time

* feat: ignore bots in avg_first_response count

* feat: add bot handoff event

* feat: add handoff event listener and reporting event

* fix: ignore agent bot in first response

* refactor: calculate first_response with last handoff

* refactor: method defn order

* test: new reporting events

* feat: Revert "feat: ignore bots in avg_first_response count"

This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.

* feat: Revert "feat: ignore bots in avg_first_response_time"

This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.

* fix: business hour calculation for first_reply

* fix: event_start_time for first_response

* feat: add migration to recompute first_responses

* refactor: separate mute helpers for conversation

* refactor: rename migration

* refactor: migration script

* fix: migration typo

* fix: typo in query

* feat: update schema.rb

* Revert "feat: update schema.rb"

This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.

* feat: update schema

* refactor: update events as a batch job

* fix: ignore the event if value is negative

* feat: don't create a new hand-off if it's already present

* refactor: break the action into smaller chunks

* refactor: update reporting listener spec

Handle the case to ensure extra bot handoffs are not created for a give conversation

* fix: import error

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2023-02-25 09:48:48 +05:30
Pranav Raj S
80784e3cab
feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Sojan Jose
5cbfcfbfa0
chore: Limit conversation resolution Job (#6433)
We will be adding a limit to the resolution job so that it is performed at a spaced interval. This will ensure there won't be a sudden spike in resource usage

fixes: chatwoot/product#707
2023-02-13 14:00:52 +05:30
Pranav Raj S
d672aa357b
chore: Add subject to the slack message (#6404) 2023-02-06 12:42:06 -08:00
Sojan Jose
6b839a0442
feat: Ability for super admin to impersonate a user (#6382) 2023-02-06 11:00:08 -08:00
Sojan Jose
38aee8d9ea
chore: Switch to web-push gem (#6390)
- The previous gem, `webpush` was last updated a while ago. Also, with the recent ruby upgrade, we needed a fix for zaru/webpush#106. Hence switching to the `web-push` gem where the issues are fixed.
2023-02-03 18:55:22 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel (#6227)
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-17 02:39:05 +05:30
Pranav Raj S
cbfbe6dbad
feat: Add backend APIs for Dyte integration (#6197)
- The backend changes required for Dyte Integration.
2023-01-09 12:37:18 +05:30
Tejaswini Chile
5541d9e00b
Fix: automation email improvement (#6061) 2022-12-19 13:21:33 +05:30
Pranav Raj S
38587b3aa1
fix: Update Slack integration to fix message delivery issues (#6093) 2022-12-17 16:41:11 -08:00
Sojan Jose
e2059cfc5b
fix: SocketError: getaddrinfo: for imap channels (#5824)
fixes: #5431
2022-11-08 20:23:46 -08:00
Sojan Jose
8b659de73d
chore: Use connection_pool for redis (#5790)
fixes: #3199
2022-11-02 17:31:20 -07:00
Sojan Jose
6cfd594d85
fix: flaky test whatsapp_cloud_service_spec.rb:17 (#5786)
Fix flaky test: flaky /spec/services/whatsapp/providers/whatsapp_cloud_service_spec.rb:17

example build: https://app.circleci.com/pipelines/github/chatwoot/chatwoot/48955/workflows/a2959d25-19ea-4812-ba15-5aac69c43265/jobs/49523

Cause: factory bot can create phone numbers of length 15 digits, which is valid e164, while our regex only handled up to 14 digits
2022-11-01 19:51:42 -07:00
Nusret Ozates
10d86fbb35
chore: Ability to Remove password info from sentinel config (#4550)
Introduce the REDIS_SENTINEL_PASSWORD environment variable to customize the behaviour of sentinel passwords. 

Co-authored-by: EXT02D22861 <nusret.ozates@consultant.turkcell.com.tr>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-10-19 17:25:16 -07:00
Pranav Raj S
38776906ab
chore: Generate webhook-verify-token automatically (#5593)
- Autogenerate webhook verification token in the WhatsAppCloud channel.

Co-authored-by: Sojan <sojan@pepalo.com>
2022-10-11 17:32:31 -07:00
OMAR.A
1819041f5a
fix: "wa_source_id" function return value (#5451)
- Fix contact inbox builder returning invalid WhatsApp source id
- Add specs to cover source id validations

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-09-29 10:34:55 -07:00
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358)
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30
Sojan Jose
7f3f6f7129
fix: Account seeder error on staging (#5371)
- Fix for Account seeding error on staging environments
2022-09-01 21:23:57 +05:30
Sojan Jose
c8d01a84ce
feat: Ability to seed Demo Accounts (#5352)
Introduces the ability to seed sample data into accounts in development and staging.

fixes: #3429
2022-09-01 00:31:43 +05:30
Tejaswini Chile
747ce9c80f
fix: Update automation to use case-insensitive filter (#5302) 2022-08-22 10:16:50 +05:30
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI (#5164)
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
2022-08-16 16:58:23 +05:30
Sojan Jose
8e75b3fc2a
chore: Remove stale contact presence records (#5205)
fixes: chatwoot/product#493
2022-08-05 12:51:39 +02:00
Sojan Jose
8db5a528ef
chore: Roundrobin should consider auto-offline false config (#5160)
Previously round-robin conversation assignment logic wasn't considering the case where the Agent who had auto-offline config set as false.

fixes: #4780
2022-08-01 15:32:34 +02:00
Yemin Sajid
7f48cffeb3
feat: Support case insensitive tags for Slack note prefix (#5123)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-07-28 09:57:39 +05:30
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Pranav Raj S
6b9f4d08ca
fix: Disable marking IMAP connection as invalid for Standard Errors (#4764) 2022-06-02 11:38:58 +05:30
Sojan Jose
5c161e0fef
chore: Split Inbox Settings Page Component (#4664)
Clean up the Inbox settings page component as the logic was growing complex.

- Moved subpages like collaborators and configuration to new components
- Moved Assignment settings to the collaborators tab
- Introduced a new inbox seeder to quickly preview setting pages of all inbox types when in development
2022-05-11 13:33:24 +05:30
Tejaswini Chile
f64cf85ab2
Fix: sentry issue for slack incoming files check (#4656)
Interpreter error for nil. any? added nil. present?

Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/
2022-05-09 23:54:45 +05:30
Tejaswini Chile
0eeab8c56c
Fix: slack repeated callback event message for attached files (#4610) 2022-05-09 19:18:30 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking (#4638)
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
2022-05-09 14:23:19 +05:30
Sojan Jose
8d2b719dc1
chore: Sentry issues (#4623)
Fixes various issues reported on sentry

- Twilio channel creation validation errors
- Room Channel error with nil class
- Webhook Uri exception
2022-05-06 14:50:55 +05:30
Sojan Jose
c9a8796a36
chore: Sentry Issue fixes (#4618)
Address the following sentry issues

fixes: #4616, #4617
2022-05-05 00:31:11 +05:30
Tejaswini Chile
cb38ec3267
chore: Allow Facebook channel to receive standby messages (#4511) 2022-04-28 01:14:03 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels (#4507)
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Vishnu Narayanan
80e5d6d7a0
feat: add chatwoot_edition variable for CE docker images (#4462)
* chore: add chatwoot_edition variable for CE docker images

* fix cw_edition variable

* chore: update comment

* feat: include cw_edition data in payload to hub

* refactor cw_edition to edition
2022-04-14 17:15:57 +05:30
Sojan Jose
9a8a0bd865
feat: Ability to customize the online presence duration (#4385) 2022-04-05 15:20:34 +05:30
Muhsin Keloth
24b20c10ce
fix: Referer URL validation (#4309)
Fixes #354
2022-03-30 14:36:22 +05:30
Tejaswini Chile
3158966241
Feat: automation rule based on contact conditions (#4230) 2022-03-29 17:29:34 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314)
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
2022-03-28 18:14:30 +05:30
Sojan Jose
8e153d6350
fix: Redis 6 on Heroku breaks ActionCable config (#4269)
Heroku made some SSL/TLS changes with Redis 6, which is breaking the ActionCable configuration.
Hence providing an environment variable configuration `REDIS_OPENSSL_VERIFY_MODE` to fix that.

set the value `none` for this environment variable in your Heroku installations where breakage occurs.

fixes: #2420
2022-03-24 19:25:07 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement (#4087) 2022-03-21 13:12:27 +05:30
Muhsin Keloth
23fe8847d8
feat: Notification action cable event (#4154) 2022-03-17 18:56:36 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget (#3660)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-15 22:07:30 +05:30
Sojan Jose
4260441f8c
Chore: clean up Reporting Events (#4044)
Tech debt clean up

Fixes #4057

Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
2022-02-28 18:16:12 +05:30
Pranav Raj S
ea44a32758
feat: Add hCaptcha for public forms (#4017)
- added hCaptcha based verification for chatwoot signups

Co-authored-by: Sojan <sojan@pepalo.com>
2022-02-18 20:02:50 +05:30
Fayaz Ahmed
5ad6db07b4
fix: Automation Bugs and minor enhancements (#3936) 2022-02-15 23:36:29 +05:30
Tejaswini Chile
a7987d4d1c
feat: Add date custom filter (#3892) 2022-02-04 13:14:20 +05:30
Pranav Raj S
8dcb4a5ed4
chore: Add resolve action in Dialogflow Integration (#3900) 2022-02-03 12:05:39 +05:30
Tejaswini Chile
a7c947aeae
feat: Clone and update automation rules (#3782)
- endpoints to clone and update automation rules

fixes: #3740
2022-01-20 15:30:21 -08:00
Tejaswini Chile
7df68c6388
Feat: Automations Actions (#3564) 2022-01-13 11:21:06 +05:30
Vishnu Narayanan
acba07cf6e
chore: revert GlobalConfig changes (#3702)
Priority to GlobalConfig changes are reverted and for the time being, env vars will take precedence if set.

Fixes #3699
2022-01-11 19:20:23 -08:00
Tejaswini Chile
a0884310f4
feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Sojan Jose
13d6734977
chore: Minor API cleanups (#3645)
- exception list updated
- revert mail presenter changes
2021-12-23 00:55:49 +05:30
Tejaswini Chile
9984edd3ef
Feat: Manage conversation for tweets based on the tweet flag (#3353)
Add tweet conversation only if tweets are enabled.

Fixes #1961
2021-12-16 00:24:50 +05:30
Sojan Jose
b1eea7f7d1
chore: Introduce enterprise edition license (#3209)
- Initialize an "enterprise" folder that is copyrighted.
- You can remove this folder and the system will continue functioning normally, in case you want a purely MIT licensed product.
- Enable limit on the number of user accounts in enterprise code.
- Use enterprise edition injector methods (inspired from Gitlab).
- SaaS software would run enterprise edition software always.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-12-09 12:07:48 +05:30
Pranav Raj S
2be71e73dc
feat: Add a view for mentions (#3505)
- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
2021-12-09 11:20:14 +05:30
Fayaz Ahmed
d7cfe6858e
feat: Add advanced contact filters (#3471)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-12-02 19:12:44 -08:00
Sojan Jose
add004a56e
Chore: API Improvements (#3469) 2021-11-27 00:48:46 +05:30
Vishnu Narayanan
3a48e08fe0
feat: migrate facebook env vars to globalConfig (#3369)
Migrate facebook env vars to globalConfig and make it editable from the super admin UI.
2021-11-25 00:55:26 +05:30
Tejaswini Chile
11cd7fd6c5
Feat: Added support changes for contact filters (#3435) 2021-11-23 16:36:44 +05:30
Tejaswini Chile
564fa5f392
feat: Update custom filter for present/not_present operator (#3361) 2021-11-12 11:30:39 +05:30
Vishnu Narayanan
58aae7a4a9
fix: make GlobalConfig migrated from .env editable from UI (#3360) 2021-11-11 19:31:25 +05:30
Santhosh C
6cfd7d3836
feat: autogenerate vapid keys for push notifications (#3128)
* feat: Autogenerate push notification keys
* add vapid service class and remove pushkey model
* add spec for vapid service
* unset vapid env keys
* Unset VAPID_PRIVATE_KEY env variable

Co-authored-by: Sojan Jose <sojan@chatwoot.com>
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2021-11-09 21:36:32 +05:30
Vishnu Narayanan
97ee1bfa97
feat: add GlobalConfigService to support env vars migration (#3288) 2021-11-03 21:34:42 +04:00
Tejaswini Chile
372bd75028
feat: Add filter APIs for Contacts and Conversations (#3264) 2021-11-01 12:27:04 +04:00
Tejaswini Chile
000c7603d6
feat/3247 Escape html tags from the slack messages (#3306) 2021-11-01 12:08:10 +05:30
Sojan Jose
69f55a25b6
chore: Minor API fixes (#3290)
- Log whether web-hook was successful
- Inbox update shouldn't need channel params
2021-10-28 15:26:20 +05:30
Tejaswini Chile
658a511b88
feat: Conversation and contact endpoint (#3198) 2021-10-20 18:14:56 +05:30
Sojan Jose
e669f6766f
chore: Fix Dialogflow issue (#3210) 2021-10-14 13:17:09 +05:30
Sojan Jose
c54aae21ff
chore: Move agent availability to Account level (#3074)
- Move agent availability to the account level
2021-10-07 13:21:46 +05:30
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact (#2984)
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
2021-09-23 12:52:49 +05:30
Tejaswini Chile
b1b0268705
feat: Support sending and receiving attachments in Slack Integration (#3022)
- Process incoming slack attachments
- Send attachments from chatwoot to slack
2021-09-18 00:49:01 +05:30
Sojan Jose
a14f4ede87
chore: Sidebar icons for new inboxes (#3016)
- Sidebar icons for line and telegram inboxes
- Sentry fix for contact IP lookup job
2021-09-15 18:12:56 +05:30
Sojan Jose
328edd24de
chore: Move Facebook event processing to worker (#2988) 2021-09-13 18:05:14 +05:30
Muhsin Keloth
06d8916341
fix: Handle more rest client exceptions (#2930) 2021-08-31 19:45:11 +05:30
Sojan Jose
5319af3dfc
chore: Merge contact copy over information (#2812)
fixes: #2767, #2773

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2021-08-31 15:30:18 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels (#2749) 2021-08-23 22:00:47 +05:30
Pranav Raj S
ed317c5bb3
feat: Use relay server for self-hosted mobile push notifications (#2757) 2021-08-17 01:44:16 +05:30
Vishnu Narayanan
319412f6dc
feat: include installation method in data to cw hub (#2831) 2021-08-16 23:35:00 +05:30
Sojan Jose
acb39cbc8f
chore: Ability to create contact with identifiers (#2802) 2021-08-13 13:02:46 +05:30
Sojan Jose
1f59205f20
chore: handle more exceptions (#2793) 2021-08-12 01:32:22 +05:30
Sojan Jose
8daf1fe033
chore: Add down gem for Local file downloads (#2765)
- Add down gem to handle downloading files to host machine
- Remove the LocalResource class
- Introduce max limit for contact avatars send via SDK
2021-08-11 16:40:28 +05:30