Commit Graph

342 Commits

Author SHA1 Message Date
Pranav Raj S
ffb4bd0109
feat: Add the support for video calls with Dyte in the live-chat widget (#6208)
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2023-01-09 11:52:31 -08:00
Pranav Raj S
cbfbe6dbad
feat: Add backend APIs for Dyte integration (#6197)
- The backend changes required for Dyte Integration.
2023-01-09 12:37:18 +05:30
Pranav Raj S
aaacf9d4d2
feat: Allow users to disable marking offline automatically (#6079)
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-12-16 11:59:27 -08:00
Tejaswini Chile
0b5c82ad5f
fix: Save hostname for the custom domain in the portal (#5984)
* fix: Save hostname for the custom domain in the portal
2022-12-03 20:37:56 +05:30
Tejaswini Chile
3083f74d45
fix: Update inbox json, removing password (#5981)
- Filter restricted inbox attributes in APIs for agents 

Fixes chatwoot/product#668

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-11-30 13:04:46 +03:00
Nithin David Thomas
85b52a1d3f
feat: Add a view for unattended conversations (#5890)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-29 08:18:00 -08:00
Tejaswini Chile
a397f01692
fix: unassign team activity message (#5969) 2022-11-29 13:35:08 +05:30
Sojan Jose
b05d06a28a
feat: Ability to lock to single conversation (#5881)
Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages.

demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef

fixes: #4975

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-11-25 13:01:04 +03:00
Sojan Jose
606fc9046a
feat: Allow users to mark a conversation as unread (#5924)
Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3

fixes: #5552

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-24 10:55:45 +03:00
Tejaswini Chile
9bfbd528ef
feat: Assign team with teams none option (#5871) 2022-11-17 14:15:16 +05:30
Tejaswini Chile
e85f998a08
feat: Remove labels in macro (#5875) 2022-11-17 12:30:47 +05:30
Tejaswini Chile
826a735cdb
fix: Assign agent action changes (#5827) 2022-11-15 13:15:27 +05:30
Muhsin Keloth
b5f7be0cd2
fix: Full name update when creating a conversation without an email id (#5832)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-14 19:39:46 -08:00
Tejaswini Chile
48373628a1
fix: Macros authorizations (#5779)
Macros policy update.

ref: #5730
2022-11-07 17:46:00 -08:00
Tejaswini Chile
a23974d8b9
Feat/5733 Add private note action in macros (#5805) 2022-11-07 22:12:10 +05:30
Sojan Jose
8b659de73d
chore: Use connection_pool for redis (#5790)
fixes: #3199
2022-11-02 17:31:20 -07:00
Tejaswini Chile
a0606d36f6
fix: Set message sender to macros excution (#5769) 2022-10-31 19:33:12 +05:30
Tejaswini Chile
782165478b
fix: Update article count in portal admin dashboard (#5647)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-21 13:43:15 -07:00
Pranav Raj S
95cc55d043
fix: Update pagination logic in the help center (#5693) 2022-10-20 20:05:17 -07:00
Tejaswini Chile
a274a1702a
chore: Macros enhancement (#5609)
- Fixed send_attachment and send_email_transcript
- Fixed duplicate activity messages
- Fixed Order of execution

Fixes: #5584
2022-10-20 19:41:48 -07:00
Muhsin Keloth
2e7ab484bd
fix: Discard invalid contact attributes in widget conversation end point (#5664)
Fixes: chatwoot/product#601
2022-10-18 13:16:29 -07:00
Tejaswini Chile
7419e413f4
fix: Added "None" option in bulk actions assignment menu (#5585)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-11 13:44:35 -07:00
Muhsin Keloth
b668723313
chore: Ability to change default account (#5393)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
2022-10-05 17:31:12 -07:00
Tejaswini Chile
336c09e072
fix: Add all articles count to article API (#5497) 2022-09-27 12:35:53 -07:00
Tejaswini Chile
c1c57fb2cd
fix: Add slug to articles (#5500) 2022-09-27 12:27:18 -07:00
Tejaswini Chile
111016fe4c
fix: Add not found status if macro not found (#5473) 2022-09-21 14:10:35 +05:30
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358)
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30
Tejaswini Chile
329e8c37c8
fix: Validations for updating team members (#5384)
fixes: chatwoot/product#539

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-09-02 23:09:29 +05:30
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI (#5164)
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
2022-08-16 16:58:23 +05:30
Pranav Raj S
e0cebfaa1a
chore: Allow super admin to suspend an account (#5174) 2022-08-03 11:40:03 +05:30
Tejaswini Chile
4152883f38
chore: Add missing locale info in portal API (#5177) 2022-08-03 10:33:48 +05:30
Muhsin Keloth
5735a8e377
feat: Articles store integration (#5133) 2022-08-02 17:14:10 +05:30
Tejaswini Chile
41df70fb96
chore: Add articles metadata (#5125) 2022-07-28 13:59:16 +05:30
Tejaswini Chile
f6891aebbb
fix: Set account default language in account API (#5086) 2022-07-26 22:42:20 +05:30
Tejaswini Chile
6a4c0a1578
feat: Execute macro actions, for the conversation (#5066) 2022-07-26 12:41:22 +05:30
Sojan Jose
6a6a37a67b
chore: Ability to Disable Gravatars (#5027)
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
2022-07-21 19:27:12 +02:00
Tejaswini Chile
0cee42a9f9
feat: Macros CRUD api (#5047) 2022-07-19 17:37:00 +05:30
Tejaswini Chile
00dc65ef73
fix: Twilio validation over blank messaging_service_sid (#5055) 2022-07-18 20:02:37 +05:30
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
giquieu
827f977a37
feat: Update API for contact avatar (#4719)
Added the ability to update the contact's avatar via API and Dashboard.

- Contact create and update APIs can now accept avatar attachment parameters [form data].
- Contact create and update endpoints can now accept the avatar_url parameter.[json]
- API endpoint to remove a contact avatar.
- Updated Contact create/edit UI components with avatar support

Fixes: #3428
2022-07-12 10:03:16 +02:00
Tejaswini Chile
23ac1c0334
feat: Added portal logo and the updated the JSON (#4996) 2022-07-11 12:43:24 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services (#4242)
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
2022-07-08 18:20:07 +05:30
Tejaswini Chile
fdf449dc87
Feat: Article public apis (#4955) 2022-07-08 17:24:38 +05:30
Sojan Jose
e4b159dd54
chore: Fix contact model silently discarding invalid attributes (#4994)
fixes: #4775
2022-07-08 13:58:09 +05:30
Sojan Jose
f014d9d13b
chore: Ability to Disable Sentry Transactions (#4989)
fixes: #4866
2022-07-07 20:37:05 +05:30
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API (#4938)
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
2022-07-06 21:45:03 +02:00
Tejaswini Chile
029209a634
feat: Portal and Category public APIs (#4946) 2022-07-05 17:15:38 +05:30
Tejaswini Chile
ae59d0a343
feat: CRUD operation for associated articles to current article (#4912) 2022-07-04 20:29:44 +05:30
Tejaswini Chile
df1bf112ea
feat: Category API to handle linked categories and parent-sub categories (#4879) 2022-06-28 11:23:20 +05:30
Sojan Jose
f71980bd95
chore: Enhance contact merge action for identified users (#4886)
- Discard conflicting keys 
- Do not merge if there is already an identified contact

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-23 15:48:56 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles (#4777)
Fixes: #4802
2022-06-13 15:56:49 +05:30
Tejaswini Chile
aa903a5da9
Fix: backend changes for custom attribute (#4830) 2022-06-13 11:58:54 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Pranav Raj S
7434b60f71
fix: Revert changes to fix name updation from pre-chat form (#4741) 2022-05-25 12:38:23 +05:30
Pranav Raj S
56cd9bc0b8
chore: Add Assignable Agents API (#4722) 2022-05-23 19:24:07 +05:30
Aswin Dev P.S
59969cc553
chore: Update conversations API to include unattended conversations. (#4708)
* Update conversations API to include unattended conversations.
2022-05-22 00:38:41 -07:00
Pranav Raj S
47f04ee3fe
chore: Add an option to download CSAT Reports (#4694) 2022-05-17 21:01:45 +05:30
Tejaswini Chile
938fb887c4
feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
Aswin Dev P.S
41b8901432
Fix: Agent Reports counts when they have access to multiple accounts (#4663)
This change restricts the agent report API to fetch agent metrics from the current account.

Fixes: #4660
2022-05-11 14:31:57 +05:30
Aswin Dev P.S
95c7a24dd1
fix: Unattendeed conversation count in agent metrics (#4568) 2022-04-27 06:26:35 -07:00
Aswin Dev P.S
1bf2da180b
fix: Update agent metrics query to show data from current account (#4557)
* Update agent metrics query to fetch data from current account
2022-04-26 05:52:13 -07:00
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load (#4537)
* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks (#4540)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-04-25 17:44:42 +05:30
Muhsin Keloth
fa51fd1d73
fix: Bypass invalid values in contact patch end point (#4519) 2022-04-25 12:25:38 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480)
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-24 12:02:40 +05:30
Muhsin Keloth
b082b0e58c
fix: Dig params in widget contact end point (#4516) 2022-04-21 20:39:45 +05:30
Pranav Raj S
f2f0d466f2
chore: Update Help Center APIs to accomodate locale (#4515) 2022-04-20 16:00:37 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions (#4423)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2022-04-14 13:36:55 +05:30
Tejaswini Chile
923b4637db
chore: Automation bug fix (#4442) 2022-04-12 20:23:34 +05:30
Aswin Dev P.S
31cdc63e18
fix: Remove IMAP and SMTP email validation (#4435)
* Remove IMAP and SMTP email validation
* Rename imap_email & smtp_email columns to imap_login & smtp_login respectively.
* Use channel email domain if inbound email domain not present
2022-04-11 07:07:20 -07:00
Aswin Dev P.S
9b5eb98c59
feat: Support additional authentication mechanisms for SMTP (#4431)
* Support additional authentication mechanisms for SMTP
2022-04-11 03:13:05 -07:00
Muhsin Keloth
fb3ed29c90
chore: Add missing test cases in conversations_controller_spec (#4438) 2022-04-11 14:06:44 +05:30
Pranav Raj S
0b03e4b296
feat: Add an option to disable endConversation button (#4352) 2022-04-06 13:54:55 +05:30
Muhsin Keloth
cd5646b4b9
fix: Skip contact_last_seen_at in empty conversation payload (#4387)
* Fix undefined `last_seen_at` empty conversation

* chore: remove the comment

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-04-05 14:00:07 +05:30
Muhsin Keloth
eff3a50316
fix: Disable showing read messages in unread view (#4324) 2022-03-31 17:35:39 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation (#4266) 2022-03-30 08:08:58 +05:30
Aswin Dev P.S
5e8fd689c9
feat: Add live agent load report api (#4297)
This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent.

Fixes #4305
2022-03-29 10:31:52 +05:30
Sojan Jose
823c0ab6a7
chore: Use Round Robin service for team assignment (#4237)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-28 14:38:07 +05:30
Aswin Dev P.S
ba0188aefc
fix: Report spec failure (#4304) 2022-03-28 12:31:09 +05:30
Jordan Brough
a8cfcbc168
chore: Timezone fixes for ReportBuilder and for ReportController spec (#4246)
- ReportBuilder wasn't using the specified time zone for the timestamp in the
"build" method
- The ReportController spec was calling `Time.zone.today.to_time`, but
`Date#to_time` disregards the zone from `Time.zone` and reverts to the system
time zone.
2022-03-25 14:00:27 +05:30
Jordan Brough
14c53b8b54
chore: Use "contain_exactly" in some tests (#4243) 2022-03-24 13:50:04 +05:30
Jordan Brough
c2647a1f27
chore: Use "destroy!" instead of "destroy" when not checking the return value (#4259) 2022-03-24 13:28:25 +05:30
Sojan Jose
f8c46341f6
chore: Disable invalid contact resolved activity messages (#4253)
Fixes the bug which triggered "Contact resolved conversation" activity messages when snoozed conversations where reopened
2022-03-23 16:08:42 +05:30
Pranav Raj S
b77fad52fb
fix: Add missing contact information to fix invalid activity messages (#4195)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2022-03-18 13:43:02 +05:30
Tejaswini Chile
207a03155e
Feat: authenticate direct upload (#4160) 2022-03-16 13:54:18 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget (#3660)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-15 22:07:30 +05:30
Pranav Raj S
4b748e2c8c
fix: Delete content_attributes in message destroy API (#4184) 2022-03-15 22:01:16 +05:30
Aswin Dev P.S
b94e67f5d7
feat: Add agents filter in CSAT reports (#4106)
* add agents filter in csat reports
2022-03-04 03:49:26 -08:00
Muhsin Keloth
aff14b697f
chore: Add webhook URL validation (#4080) 2022-02-28 15:44:02 +05:30
Tejaswini Chile
1ca1b4d36b
feat: bulk actions to update conversation objects (#3934)
Added the endpoints for bulk updating conversation objects

Fixes: #3845 #3940 #3943
2022-02-23 16:53:36 +05:30
Pranav Raj S
ea44a32758
feat: Add hCaptcha for public forms (#4017)
- added hCaptcha based verification for chatwoot signups

Co-authored-by: Sojan <sojan@pepalo.com>
2022-02-18 20:02:50 +05:30
Pranav Raj S
2591a04c0b
chore: Remove message_signature_enabled from users (#3982) 2022-02-15 12:10:53 +05:30
dependabot[bot]
f34a2e6115
chore(deps): bump puma from to 5.6.2, rails to 6.1.4.6 (#3969) 2022-02-14 20:09:21 +05:30
Tejaswini Chile
25001689ec
fix: Use to_i in campaign scheduled_at key (#3968) 2022-02-14 11:20:31 +05:30
Aswin Dev P.S
4e416b4d51
Add openssl verify mode and email encryption for smtp configuration (#3885)
* Add openssl verify mode and email encryption for smtp configuration
* Add spec for code coverage
2022-02-08 03:26:13 -08:00
Muhsin Keloth
4ae9ed8f94
chore: Assign the conversation to agent who opens the conversation (#3925) 2022-02-08 16:39:19 +05:30
Muhsin Keloth
a737f89c47
fix: Ongoing campaign URL validation (#3890) 2022-02-04 14:38:18 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889)
fixes: #3888
2022-02-03 15:22:13 -08:00
Tejaswini Chile
8821106da9
Fix: Added the backend validation for name (#3878)
- Added the backend validation for name
- Add message size constraint
2022-02-02 14:21:17 -08:00
Tejaswini Chile
e99ea0b582
feat: Email signature API support (#3874) 2022-02-02 19:37:33 +05:30