Commit Graph

898 Commits

Author SHA1 Message Date
Pranav Raj S
3a77e672f8
feat: Compute average response time of replies (#7530) 2023-07-17 11:21:31 -07:00
Muhsin Keloth
91c1061214
feat: Add more AI options (#7502)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-16 12:25:16 -07:00
Muhsin Keloth
19ff738211
feat: Add more options for AI reply suggestions (#7493) 2023-07-13 10:26:25 +05:30
Pranav Raj S
21691f2407
fix: Update breaking specs on sentiment and open AI integration (#7513) 2023-07-12 14:43:11 -07:00
Tejaswini Chile
10dd0ba647
feat: Sentiment Analysis (#7475) 2023-07-12 15:03:31 +05:30
Pranav Raj S
09f46aa912
chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Shivam Mishra
a940f4c1d2
feat: Allow label suggestions with OpenAI APIs (#7428) 2023-07-10 14:40:54 +05:30
Tejaswini Chile
71837bedf9
feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Pranav Raj S
022f4f899f
Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00
Sojan Jose
40830046e8
feat: Audit Logs for Account User Changes (#7405)
- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2023-06-28 22:42:06 +05:30
Tejaswini Chile
d05c953eef
feat: Support Azure single-tenant application using the Graph API (#6728) (#6878) 2023-06-28 08:13:08 +05:30
Vishnu Narayanan
f963e00731
fix: capture user and ip details on Inbox delete (#7395)
Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-27 19:49:24 +05:30
Luis
533f9f7fe4
fix: Email collect overriding existing contact name (#7355)
Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it.

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-22 19:09:12 +05:30
Pranav Raj S
93daaea19b
feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Nithin David Thomas
e6a49b5800
feat: Shows Youtube and Vimeo links as embeds [cw-1393] (#7330)
This change will render the youbtube, vimeo and .mp4 urls as embedded in the article page in the help centre.

Fixes: https://linear.app/chatwoot/issue/CW-1393/help-center-support-video-upload-in-articles

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-21 20:28:28 +05:30
Sojan Jose
595e6e79f0
chore: Add sla policy association to conversation (#7360)
Adds the sla policy association to the conversation

Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
2023-06-21 14:48:50 +05:30
Sivin Varghese
93d8157a55
feat: Adds Lithuanian language selectable as site language (#7354) 2023-06-20 17:29:05 +05:30
Vishnu Narayanan
6bea2cbc4a
feat: add audit trail for macros (#7352) 2023-06-20 13:04:59 +05:30
Tejaswini Chile
afb7e67795
fix: empty account variable for custom_attrbute_definition running in background job (#7351) 2023-06-20 12:15:36 +05:30
Tejaswini Chile
9d0de04f7c
fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Shivam Mishra
237358af24
refactor: use as_json for formatting the string (#7332) 2023-06-19 13:33:48 +05:30
Shivam Mishra
e8a27bea4b
feat: Add APIs for limit check in accounts (#7242) 2023-06-15 20:11:40 -07:00
Pranav Raj S
69b9123963
fix: Use available_name only (#7312)
We have display_name and the actual name for an agent. display_name is used in all public facing parts. The https://github.com/chatwoot/chatwoot/pull/7232/files PR missed this and used actual name instead.

This PR fixes it.
2023-06-15 17:52:53 +05:30
Tejaswini Chile
1ee6a8fe90
chore: Add validation for processed content field (#7306)
* logging the messages id for message validation exception

* Update the processed_message_content validation over length

* codeclimate

* specs failing for contacts
2023-06-14 18:28:42 +05:30
Muhsin Keloth
6eb4fa41ff
feat: Add sender details and message create date in the attachment API (#7308) 2023-06-14 17:29:13 +05:30
Nithin David Thomas
d2aa19579e
feat: Adds support for superscript in help center articles (#7279)
- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-14 15:39:00 +05:30
Shivam Mishra
2e79a32db7
fix: calculation for resolution count (#7293)
* fix: calculation for resolution count

* test: resolution count bug fix

- ensure enqueued jobs are run
- fix the dates check, conversations resolved today should show up in today

* feat: ensure conversations are resolved

* test: do not count extra events if the conversation is not resolved currently

* fix: typo
2023-06-14 13:50:10 +05:30
Shivam Mishra
a86e236d19
feat: update cache headers for cache_keys (#7283)
Update the cache headers for cache_keys to max-age=10, private, stale-while-revalidate=300

1. The cache will be fresh for 10 seconds (max-age=10). During this time, the browser will use the cached version without checking with the server.
2. After the initial 10 seconds, the browser can continue to serve the stale cache for up to 5 minutes (stale-while-revalidate=300). During this period, it will also try to revalidate and update the cache in the background.
3. After 310 seconds in total (10 seconds fresh, 300 seconds stale), if the browser has not been able to revalidate the cache, it will attempt to fetch the fresh resource directly from the server for subsequent requests, causing potential latency equivalent to a network request.

This means that the data will be directly revalidated only every 5 mins. Other times, it will stay fresh for 10 seconds and revalidate in the background. In most cases, we won't have to rely on a cache validation check because there is a WebSocket event for revalidation, so we know if something changes.

Right now the stale-while-revalidate is 5 minutes, we can then move it to 15 minutes.

> The stale-while-revalidate header is not supported in Safari, for Safari the cache keys will only stay in memory for 10 seconds before being marked stale
2023-06-14 13:21:51 +05:30
Tejaswini Chile
23ca6d56f9
feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Tejaswini Chile
c99d9f9557
fix: search for nil in-reply-to messages (#7286) 2023-06-12 16:01:56 +05:30
Vishnu Narayanan
9ff5978d6e
feat: Add audit trail events for team (#7285) 2023-06-09 17:30:36 -07:00
Tejaswini Chile
879a244f93
fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Tejaswini Chile
f64f2138db
fix: Update mail check for html_part (#7273) 2023-06-09 16:08:40 +05:30
Sojan Jose
48f2e58e59
feat: Ability to update avatars from super admin (#7264)
- Ability to update user avatars from super admin
- Ability to update bot avatars from super admin

fixes: #7060
2023-06-09 15:32:24 +05:30
Chamath K.B. Attanayaka
c715e396f0
feat: added input_select type message support for whatsapp (#6886)
- Added input_select message type support for Whatsapp Cloud API and Whatsapp 360dialog.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-09 15:20:45 +05:30
Tejaswini Chile
2b7989f52b
fix: reply mailer with sender name (#7232) 2023-06-08 17:07:08 +05:30
Sojan Jose
117d5301b4
chore: API documentation updates for CSAT surveys (#7255)
- Expose conversation uuid in APIs
- swagger documentation for cast survey update via public/message/update endpoints
- swagger documentation for survey/responses/conversation_uuid endpoint

Fixes: #6328
2023-06-05 21:14:01 +05:30
Tejaswini Chile
aae6081d73
fix: check content disposition, for inline messages in mail (#7231) 2023-06-05 20:28:32 +05:30
Sojan Jose
d03924b846
feat: Enable sending template messages in webhooks (#7252)
fixes: https://github.com/chatwoot/chatwoot/issues/5291
2023-06-05 20:27:28 +05:30
Tejaswini Chile
09971fd613
fix: Wrap references string into array (#7243) 2023-06-03 07:33:36 +05:30
Tejaswini Chile
abc27fa791
fix: find mail message by references (#7220) 2023-05-31 19:23:29 +05:30
Sojan Jose
d93a8d05bc
chore: Increase character limit for external url fields (#7230)
- Increase the external url field validation to 2048 characters

fixes: https://github.com/chatwoot/chatwoot/issues/7098
2023-05-31 19:17:24 +05:30
Shivam Mishra
f1a77ba934
feat: allow superadmins to reset cache keys for IndexedDB (#7180)
Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load.

fixes: https://linear.app/chatwoot/issue/CW-1817

Co-authored-by: Sojan <sojan@pepalo.com>
2023-05-29 23:05:17 +05:30
Sojan Jose
ffc6364690
chore: Improve Whatsapp Templates Sync (#7210)
- update the templates updated at, even if the API request fails ( to prevent jobs from stacking up in case of API failures upstream )
- sequence the job in batches of 25 requests per minutes schedule ( in case API response time is high, also not to send too many requests in a single batch )
- move the sync job re-rerun to 3 hours ( since we are updating the updated at even in case of failures )(prev 15 minutes )

Fixes: https://linear.app/chatwoot/issue/CW-1590
2023-05-29 22:23:22 +05:30
Sojan Jose
3a7633b564
feat: API to create HMAC verified conversations (#7209)
Fixes: #6744
2023-05-29 21:57:24 +05:30
Sojan Jose
afc97faa8b
chore: Rotate pubsub token on password change (#7194)
Fixes: https://linear.app/chatwoot/issue/CW-1350/
2023-05-27 13:24:31 +05:30
Muhsin Keloth
2c85098698
fix: Mentions in assigned/participation notification(#7185) 2023-05-25 18:18:56 +05:30
Vishnu Narayanan
123fc73394
feat: add audit trail for sign_in and sign_out (#7158)
* feat: add audit_trail for sign_in event

* chore: ignore unrelated User model columns for auditing

* chore: fix prepend call for webhook/automation rule

* chore: add spec for sign_in event

* chore: refactor sign_in auditlog method to enterprise namespace

* feat: add sign_out audit trail

* feat: review comments
2023-05-25 14:27:30 +05:30
Tejaswini Chile
8e79cf72e1
fix: issue with slack job (#7179) 2023-05-24 20:22:34 +05:30
Nithin David Thomas
2764338453
fix: Fixes wrong copy being sent to users via email invite [cw-1290] (#7159)
* fix: Fixes invite email copy

* fix: Fixes wrong copy being sent to users via email invite
2023-05-23 09:37:40 +05:30
Tejaswini Chile
d481b9fbcf
feat: Limit the number of custom filters per user (#7101) 2023-05-22 18:03:15 +05:30
Tejaswini Chile
0e903d2365
chore: Add delay for slack job when message has attachments (#7107) 2023-05-22 13:51:14 +05:30
Sojan Jose
e3f4be97c0
fix: Reauthorize when channel settings updated (#7134)
Fixes: https://linear.app/chatwoot/issue/CW-1803/bug-inbox-doesnt-update-reauthorisation-required-automattically
2023-05-19 22:04:34 +05:30
Sojan Jose
7b9a9831c1
chore: Fix rubococop failures (#7130)
- fixes rubocop failures on develop
2023-05-19 15:32:25 +05:30
Sojan Jose
7ab7bac6bf
chore: Enable the new Rubocop rules (#7122)
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
Shivam Mishra
b988a01df3
fix: exclude private and activity messages from public API (#7123)
- Exclude private messages
2023-05-19 14:24:49 +05:30
steffenhaak
132cf802d5
fix: Open AI Integration should respond in conversation language (#7092)
Appended "Reply in the user's language." to obtain the answer in the user's language.
Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts


Co-authored-by: Sojan <sojan@pepalo.com>
2023-05-18 18:50:48 +05:30
Shivam Mishra
f2f33038f2
fix: Make category non-mandatory (#7117)
Creating articles in a new help center without categories throws an error. This PR fixes that.
2023-05-18 18:42:28 +05:30
Sojan Jose
ca85d4e1c6
fix: External url validation in attachment (#7082)
fixes: https://linear.app/chatwoot/issue/CW-1746/activerecordrecordinvalid-validation-failed-external-url-is-too-long
2023-05-15 20:33:58 +05:30
Tejaswini Chile
b994706265
fix: Email date attribute not being set (#7081)
Fixes: https://linear.app/chatwoot/issue/CW-1738/typeerror-no-implicit-conversion-of-nil-into-string-typeerror
2023-05-15 20:19:03 +05:30
Tejaswini Chile
65e91f6a6f
fix: Duplicate instagram conversations for echo messages (#7078) 2023-05-15 16:25:15 +05:30
Nithin David Thomas
7dd1562b40
fix: Welcome email copy changes and canned response API error handling [cw-1290] (#7054)
Fixes: https://linear.app/chatwoot/issue/CW-1290/minor-ui-issues
2023-05-15 16:17:55 +05:30
Tejaswini Chile
354010a6e1
chore: fetch mails with multiple attachments (#7030) 2023-05-14 10:02:36 +05:30
Sojan Jose
385eab6b96
chore: Add max length validation to text fields (#7073)
Introduces a default max length validation for all string and text fields to prevent processing large payloads.
2023-05-12 22:12:21 +05:30
Muhsin Keloth
2c3160cfee
feat: API to list all attachments for a conversation (#7059)
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
2023-05-12 15:48:06 +05:30
Muhsin Keloth
271263bcc2
feat: SLA CRUD APIs (EE) (#7027)
Fixes: https://linear.app/chatwoot/issue/CW-1613/sla-api

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-05-11 22:42:56 +05:30
Jamie Wood
d99997d17d
feat: Add ability to filter Conversations by underlying source_id (#6979)
This change adds the ability to include a `source_id` param when querying the `/api/v1/accounts/{account_id}/conversations/search` endpoint. It restricts to results to only conversations related to a contact_inbox with the provided parameter. My motivation for adding this feature was to allow an external API to communicate with a specific conversation with only an awareness of the conversation `source_id` from the client.


Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-05-11 17:32:29 +05:30
Sojan
65bad90b69 Revert "fix: Welcome email copy changes and canned response API error handling [cw-1290] (#6905)"
This reverts commit 07aaa046c1.
2023-05-10 16:43:18 +05:30
Nithin David Thomas
07aaa046c1
fix: Welcome email copy changes and canned response API error handling [cw-1290] (#6905)
* fix: Welcome email copy changes and canned response API error handling

* Review fixes

* Uses mixin for alerts in canned page

* Typo fixes

* Copy changes

* Fixes broken tests

* Fixes review comments

* Fixes typo errors with mail template

* Removes unwanted case

* Fixes repetitive texts

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-05-10 15:55:48 +05:30
Shivam Mishra
2b88ecdfc4
feat: Add a feature flag for Audit Log UI (#7035)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-05-08 12:44:15 -07:00
Vishnu Narayanan
51fb3b7e8e
fix: enable lograge in superadmin path (#7026)
* fix: lograge superadmin path
* chore: add spec for superadmin devise session controller
* chore: address review comment
2023-05-08 13:43:55 +05:30
Sojan Jose
022383d942
chore: Upgrade to Rails 7 (#6719)
fixes: #6736
2023-05-06 10:44:52 +05:30
Sojan Jose
85e57c2e94
chore: Reorganize Sidekiq Queues (#6976)
- Rearrange and reprioritize current sidekiq queues
- Trim the unnecessary queues

ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async
2023-05-04 15:44:16 +05:30
Tejaswini Chile
b081fe08b8
feat: whatsapp duplicate message (#7004) 2023-05-03 15:18:20 +05:30
Tejaswini Chile
847d7ea082
feat: Add support to uncategorized articles (#6912) 2023-05-02 15:35:26 +05:30
Tejaswini Chile
c8041392dc
feat: Enable features on successful subscription (#6953)
* feat: Enable features on successful subscription

* fix: Add specs

* disable features for default plan

* Remove mark as cloud customers

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-05-01 14:58:39 -07:00
Sojan Jose
02c467b6db
chore: GPT Reply suggestion & summarize endpoints (#7011)
Adds additional endpoints for OpenAI integration which will allow
- Reply Suggestions
- Summarization

ref: #6436
fixes: https://linear.app/chatwoot/issue/CW-1596/backend-for-generating-conversation-summary
2023-04-28 19:57:25 +05:30
Tejaswini Chile
99dfe1d5af
feat: Enable template variables in channel greeting messages (#6971) 2023-04-26 20:23:46 +05:30
Tejaswini Chile
3c2d6faf68
feat: Instagram story replies will display the original story link (#6846) 2023-04-26 15:27:07 +05:30
Shivam Mishra
d95283f5c2
feat: improvements to priority (#6981)
* fix: colors for urgent icon

* feat: trigger updated event on priority change

* fix: specs
2023-04-25 22:28:19 +05:30
Shivam Mishra
5600b518ac
fix: validate template_params for WhatsApp (#6881)
- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
2023-04-25 16:50:36 +05:30
Shivam Mishra
0bbb28c432
feat: sort conversation on priority (#6943)
* feat: update seed script to include prioritt

* feat: add sort_handler for conversations

* test: sort on priority order

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-04-25 09:47:47 +05:30
Sojan Jose
cf91e9eb58
chore: Use find_each instead of .all.each (#6975)
- Enable the rubocop Rails/FindEach
- Replace the .all.each with .find_each

This should let us avoid potential memory usage.
Motivation from the speedshop newsletter by Nate Berkopec

ref: https://www.rubyinrails.com/2017/11/16/use-find-each-instead-of-all-each-in-rails/
ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async
2023-04-25 09:32:35 +05:30
Muhsin Keloth
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration (#6957)
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-24 23:52:23 +05:30
Tejaswini Chile
e3193dcabc
feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Chatwoot Bot
3a35281b3f
chore: Update translations (#6941)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-04-21 15:28:56 +05:30
Shivam Mishra
a34729c153
feat: add activity message for priority change (#6933)
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-04-20 16:41:53 +05:30
Shivam Mishra
6b2736aa63
fix: inconsistency in report and summary for metric counts (#6817)
* feat: include timezone offset in summary calculation

* fix: exlcude end in date range

* test: explicit end of day

* fix: test for report builder

* fix: reports.spec.js

---------

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
2023-04-20 12:55:04 +05:30
Muhsin Keloth
d1584eea72
feat: Add an action on automation to change the priority (#6925) 2023-04-20 11:31:33 +05:30
Tejaswini Chile
5cdc7d654a
feat: Support multiple emails in email transcript automation (#6924) 2023-04-19 16:55:25 +05:30
Volodymyr Makukh
b93b8cdab6
Fix flaky reporting_event_listener_spec (#6923) 2023-04-19 10:42:45 +05:30
Pranav Raj S
c5c36af529
fix: Remove fallback phone_number search in WhatsApp event processing (#6904) 2023-04-18 18:30:01 -07:00
Jordan Brough
026e03c307
fix: Handle spaces in CC/BCC email lists (#6788)
When the CC field is generated in the UI, the email values are joined together
with ", " but when they are parsed, we currently split by just ",".

This causes an error on the backend and on the frontend.

It seems reasonable to update the code to allow whitespace in the input and to
split by `\s*,\s` and also to trim leading and trailing whitespace from the CC
list.

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2023-04-18 19:18:23 +05:30
Tejaswini Chile
905e77048f
chore: Contact import improvements (CW-1362) (#6747)
Fixes: https://linear.app/chatwoot/issue/CW-1362/csv-imports-are-not-working-properly
Fixes: #3462

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2023-04-18 00:40:55 +05:30
Shivam Mishra
1886d4ce08
fix: response body in twitter callback (#6907)
* fix: response body

* fix: tests
2023-04-14 16:48:28 +05:30
Tejaswini Chile
2b736f4698
fix: Update from_email in the name to fix the syntax error (#6900) 2023-04-13 10:42:38 -07:00
Tejaswini Chile
9ca21df9fd
feat: Route emails based on x-original-to in email channel (#6901)
Fixes: #6608
ref: https://linear.app/chatwoot/issue/CW-30/emails-not-routed-based-on-x-original-to
2023-04-13 14:52:12 +05:30
Tejaswini Chile
44837aa657
Fix: save twitter profile for inbox (#6667)
Fixes: #737
2023-04-12 14:16:24 +05:30
Tejaswini Chile
d45512df72
feat: Account deletion with deleteObjectJob (#6885)
Fixes: https://linear.app/chatwoot/issue/CW-1365/allow-super-admin-to-delete-an-account

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-04-12 13:54:01 +05:30
Tejaswini Chile
610463c980
fix: flatten template array for whatsapp templates (#6880)
- Refactor the WhatsApp template sync job
- Fix the issue when fetching the next set of templates
2023-04-11 17:48:17 +05:30