Commit Graph

64 Commits

Author SHA1 Message Date
gabrieljablonski
248d6c23b3 feat: add external_created_at to message creation and update specs for provider callback 2026-02-17 23:32:27 -03:00
gabrieljablonski
9a4c5058f3 Merge branch 'main' into chore/merge-upstream-4.11.0 2026-02-17 23:05:26 -03:00
Gabriel Jablonski
77c90a69ca
feat(whatsapp): delete messages on baileys/zapi providers (#194)
* feat(baileys): implement message deletion functionality

* feat(zapi): add message deletion functionality and corresponding tests

* feat(whatsapp): update message deletion logic for provider compatibility

* feat(whatsapp): enhance message deletion logic to handle missing phone numbers
2026-01-24 22:37:50 -03:00
Muhsin Keloth
7e4d93f649
fix: Setup webhooks for manual WhatsApp Cloud channel creation (#13278)
Fixes https://github.com/chatwoot/chatwoot/issues/13097

### Problem
The PR #12176 removed the `before_save :setup_webhooks` callback to fix
a race condition where Meta's webhook verification request arrived
before the channel was saved to the database. This change broke manual
WhatsApp Cloud channel setup. While embedded signup explicitly calls
`channel.setup_webhooks` in `EmbeddedSignupService`, manual setup had no
equivalent call - meaning the `subscribed_apps` endpoint was never
invoked and Meta never sent webhook events to Chatwoot.


### Solution
Added an `after_commit` callback that triggers webhook setup for manual
WhatsApp Cloud channels
2026-01-19 14:12:36 +04:00
Gabriel Jablonski
c041090675
feat(baileys): upgrade to v7 (#143)
* feat(baileys): upgrade to v7 (#139)

* feat(baileys): v7

* chore(zapi): match baileys changes

* test: fix send on whatsapp spec

* chore: simplify logic and minor fixes

* fix: ensure contact avatar updates when profile picture changes

* chore: add beta release workflow

* feat: enhance contact update logic to handle conflicts in inbox updates (#140)

* feat: update GitHub Actions workflow to trigger on release events and adjust GIT_REF handling

* fix: prevent unique constraint error when LID contact inbox already exists (#141)

* fix: prevent unique constraint error when LID contact inbox already exists

* feat(baileys): handle ephemeral messages
2025-11-13 20:42:08 -03:00
Gabriel Jablonski
4fc80ba4ee
feat(zapi): Z-API integration (#115)
* feat(zapi): connect flow and UI updates

* fix(zapi): re-add manage connection section

* feat(zapi): reply

* feat: send message

* fix: qrcode job logic

* test: qr code job specs

* chore: concurrent index

* chore: whatsapp model minor

* test: message window service specs

* chore: service refactor

* test: zapi service

* chore: zapi beta

* chore: minor fixes

* test: incoming message specs

* chore: minor fixes

* feat: handle status transitions

* test: refactor spec

* test: refactor spec

* chore(z-api): use feature flag

* chore: fix migration name
2025-10-15 16:23:04 -03:00
Gabriel Jablonski
9cd3edb497
fix: revert Twilio message creation using create! instead of create (#118) 2025-10-14 14:43:05 -03:00
Gabriel Jablonski
eaf2f99520
feat: whatsapp cloud service typing status and read messages (#106) 2025-09-02 15:20:13 -03:00
gabrieljablonski
801033bd5f Merge branch 'main' into chore/merge-upstream-4.5.0 2025-08-20 11:20:31 -03:00
Gabriel Jablonski
99255c199f
feat: on whatsapp baileys check (#95)
* feat: on whatsapp baileys check

* chore: refactoring

* chore: refactoring
2025-08-18 12:41:06 -03:00
Gabriel Jablonski
11f8aac294
feat: allow non-admin to refresh baileys connection, and automatically setup connection provider on error (#89)
* feat: allow non-admin to refresh baileys connection, and automatically setup connection provider on error

* Update app/javascript/dashboard/components/widgets/conversation/MessagesView.vue

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>

* chore: ignore console lint

* feat: handle disconnect errors gracefully and update tests accordingly

---------

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
2025-07-28 20:20:32 -03:00
Tanmay Deep Sharma
8262123481
feat: Remove subscription on WhatsApp inbox delete (#11977)
- remove webhook subscription while deleting a whatsapp inbox created
via embedded signup

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-07-24 14:04:19 +04:00
gabrieljablonski
4f0b5cd595 Merge branch 'main' into chatwoot/develop 2025-07-16 09:37:08 -03:00
Tanmay Deep Sharma
61d10044a0
feat: Whatsapp embedded signup (#11612)
## Description

This PR introduces WhatsApp Embedded Signup functionality, enabling
users to connect their WhatsApp Business accounts through Meta's
streamlined OAuth flow without manual webhook configuration. This
significantly improves the user experience by automating the entire
setup process.

**Key Features:**

- Embedded signup flow using Facebook SDK and Meta's OAuth 2.0
- Automatic webhook registration and phone number configuration
- Enhanced provider selection UI with card-based design
- Real-time progress tracking during signup process
- Comprehensive error handling and user feedback


## Required Configuration

The following environment variables must be configured by administrators
before this feature can be used:
Super Admin Configuration (via
super_admin/app_config?config=whatsapp_embedded)

- `WHATSAPP_APP_ID`: The Facebook App ID for WhatsApp Business API
integration
- `WHATSAPP_CONFIGURATION_ID`: The Configuration ID for WhatsApp
Embedded Signup flow (obtained from Meta Developer Portal)
- `WHATSAPP_APP_SECRET`: The App Secret for WhatsApp Embedded Signup
flow (required for token exchange)
![Screenshot 2025-06-09 at 11 21
08 AM](https://github.com/user-attachments/assets/1615fb0d-27fc-4d9e-b193-9be7894ea93a)


## How Has This Been Tested?

#### Backend Tests (RSpec):

- Authentication validation for embedded signup endpoints
- Authorization code validation and error handling
- Missing business parameter validation
- Proper response format for configuration endpoint
- Unauthorized access prevention

#### Manual Test Cases:

- Complete embedded signup flow (happy path)
- Provider selection UI navigation
- Facebook authentication popup handling
- Error scenarios (cancelled auth, invalid business data, API failures)
- Configuration presence/absence behavior

## Related Screenshots:

![Screenshot 2025-06-09 at 7 48
18 PM](https://github.com/user-attachments/assets/34001425-df11-4d78-9424-334461e3178f)
![Screenshot 2025-06-09 at 7 48
22 PM](https://github.com/user-attachments/assets/c09f4964-3aba-4c39-9285-d1e8e37d0e33)
![Screenshot 2025-06-09 at 7 48
32 PM](https://github.com/user-attachments/assets/a34d5382-7a91-4e1c-906e-dc2d570c864a)
![Screenshot 2025-06-09 at 10 43
05 AM](https://github.com/user-attachments/assets/a15840d8-8223-4513-82e4-b08f23c95927)
![Screenshot 2025-06-09 at 10 42
56 AM](https://github.com/user-attachments/assets/8c345022-38b5-44c4-aba2-0cda81389c69)


Fixes
https://linear.app/chatwoot/issue/CW-2131/spec-for-whatsapp-cloud-channels-sign-in-with-facebook

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot Autofix powered by AI <62310815+github-advanced-security[bot]@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-07-14 21:37:06 -07:00
Cayo P. R. Oliveira
6a5c0b515d
fix: send receipt to received messages (#70)
* feat: add received messages handling in WhatsApp services

* feat: ensure received messages are processed in the conversation

* tests: add received messages specs

* tests: add spec for call provider received_messages after save incoming message

* test: add spec to prevent calling received_messages for outgoing messages

* feat: add received_messages to error handling methods

* test: add spec for sending received messages request in WhatsappBaileysService

* fix: update fromMe flag in WhatsappBaileysService

* test: add spec to verify received_messages is not called for protocol messages

* test: improve received_messages stub

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-06-17 11:05:28 -03:00
ruslan
b87b7972c1
feat(channel): add support for Telegram Business bots (#10181) (#11663)
Added support for Telegram Business bots. Telegram webhooks from such bots include the business_message field, which we transform into a standard message for Chatwoot. This PR also modifies how we handle replies, attachments, and image uploads when working with Telegram Business bots.

demo: https://drive.google.com/file/d/1Yz82wXBVRtb-mxjXogkUju4hlJbt3qyh/view?usp=sharing&t=4

Fixes #10181
2025-06-16 20:35:23 -07:00
Cayo P. R. Oliveira
a3effacc21
Feat: improve read receipts (#56)
* feat: add store in additional_attributes to conversation model

* feat: set default mark_as_read to true in additional_attributes for conversation params

* fix: remove mark_as_read from additional_attributes in conversation

* refactor: move message read logic to mark_messages_as_read method in ConversationsController

* feat: add 'Mark messages as read' option to WhatsApp channel settings

* feat: add 'mark_as_read' option in factorie  for WhatsApp channel

* feat: integrate Checkbox component for 'mark as read' option in WhatsApp settings

* fix: ensure 'mark_as_read' option is included in channel creation payload

* feat: add 'Mark as read' settings for WhatsApp inbox, including UI and state management

* chore: remove redundant content update test from IncomingMessageBaileysService spec

* feat: update 'Mark as read' label to 'Read receipts' and replace Checkbox with Switch component in WhatsApp settings

* fix: handle potential nil value for 'mark_as_read' in provider config

* feat: refactor provider config to streamline channel creation with 'mark_as_read' option

* feat: add test for MESSAGE_READ event dispatch in update_last_seen action

* fix: update subheader for 'Mark as read' setting to read receipt behavior in WhatsApp

* feat: update mark_messages_as_read behavior to handle false value in provider config

* chore: update label for 'Mark as read' option

* feat: update update_last_seen to send WhatsApp read receipt for WhatsApp channels

* test: remove MESSAGE_READ event dispatch tests in wrong file

* feat: enhance update_last_seen behavior for WhatsApp channel to conditionally dispatch messages.read event

* feat: update update_last_seen to dispatch messages.read event

* test: refactor update_last_seen tests

* chore: refactor to ensure provider_service responds to read_messages before ensure the mark_as_read provider config

* test: enhance #read_messages with provider config mark_as_read expected behaviors

* chore: clarify test names and remove useless expect

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-06-03 23:28:15 -03:00
Cayo P. R. Oliveira
548c0351ec
Fix/baileys unread message (#50)
* fix: correct structure of lastMessages in message content

* fix: update send_message to store external_created_at timestamp with result from request

* fix: filter incoming messages for unread conversation logic

* fix: improve extraction of message timestamp in send_message method

* feat: enhance message timestamp extraction and update logic in send_message method

* refactor: send_message to improve error handling and update external_created_at timestamp

* chore: move message timestamp extraction to helper

* fix: use message timestamp extract on incoming

* fix: update unread_conversation to handle last message correctly for Baileys provider

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-05-23 17:19:01 -03:00
Cayo P. R. Oliveira
21133c3383
feat: mark unread conversations (#49)
* feat: add MESSAGES_UNREAD event and implement unread action in ConversationsController

* feat: rename MESSAGES_UNREAD event to CONVERSATION_UNREAD and update unread action in ConversationsController

* feat: implement send_unread_conversation method and update conversation_unread event handling

* feat: add test for dispatching conversation.unread event in ConversationsController

* feat: add conversation_unread event handling in ChannelListener

* feat: add send_unread_conversation method and corresponding tests in Whatsapp channel

* feat: add logging for nil last_message in send_unread_conversation method

* feat: add send_unread_conversation to error handling methods

* feat: implement send_unread_conversation method with logging for nil last_message

* fix: add nil check and logging for last_message in send_unread_conversation method

* fix: update conversation_unread method to call unread_conversation instead of send_unread_conversation

* refactor: rename send_unread_conversation to unread_conversation and update method implementation

* refactor: rename send_unread_conversation to send_unread_messages and update implementation to handle multiple messages

* refactor: rename send_read_messages to read_messages and send_unread_messages to unread_message for clarity

* refactor: rename send_read_messages to read_messages and send_unread_messages to unread_message for clarity

* refactor: rename send_read_messages to read_messages for consistency
2025-05-22 11:52:03 -03:00
Cayo P. R. Oliveira
c6e505e924
feat: mark message as read (#43)
* feat: implement send_read_messages method for WhatsApp channel

* feat: implement messages_read event handling and dispatch for conversations

* feat: enhance messages_read handling to include last_seen_at and conversation context

* feat: update last_seen handling to reference agent_last_seen_at for messages read event

* chore: fix rebase

* feat: update error handling

* feat: update send_read_messages to mark received messages as not sent by the user

* test: controller spec

* test: channel listener

* test: channel and provider

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2025-05-08 11:07:57 -03:00
Gabriel Jablonski
19ad42a580
feat: dispatch to channel listener on availability change (#42) 2025-05-06 20:01:05 -03:00
Gabriel Jablonski
62ef2113d5
feat: toggle typing status on channel provider (#39)
* feat: toggle typing status on channel provider

* refactor: general refactorings

* fix: check if channel implements method

* test: channel listener specs

* test: channel spec

* test: baileys service spec
2025-05-03 00:39:39 -03:00
gabrieljablonski
540f67aef6 Merge branch 'fazer-ai/main' into chore/merge-upstream 2025-04-25 16:57:00 -03:00
Cayo P. R. Oliveira
8fc14186e0
feat: process Baileys attachments, fix contact name creation, and handle unsupported messages (#26)
* fix: return not_found status for missing messages in WhatsApp webhook

* feat: enhance message handling to support image attachments

* chore: Handle incoming whatsapp baileys service attachments and implement specs for images and videos

* fix: add file_content_type method to incoming baileys messages

* chore: specs for stickers, audio and files

* fix: handle media attachment errors

* chore: convert file_content_type to string when attaching media

* fix: add handling for attachment not found error in incoming message service

* chore: refactor file_content_type method and simplify filename method

* chore: update media attachment tests

* feat: baileys unsupported message alert (#27)

* feat: create alert message for unsupported message types

* chore: fail message when try send not supported type in baileys

* chore: add tests for unsupported message handling in Baileys service

* chore: correct spelling

* chore: NIT in spec name

* chore: remove unnecessary message reload in unsupported message type test

* feat: baileys support to send attachments (#28)

* feat: enhance message sending logic with support for attachments and interactive messages

* fix: update message format to use messageContent for text messages

* feat: attachment message sending

* fix: use strict encoding for attachment file download

* chore: streamline message sending logic and remove unused error classes

* chore: remove type from message sending logic

* chore: update message sending specs

* chore: raise MessageNotSentError instead of updating message status to failed

* chore: change baileys contact name preferences (#30)

* refactor: improve contact name handling and extraction from JID

* test: enhance message handling to update contact names based on pushName and verifiedBizName

* chore: update contact name condition to match phone number from JID

* chore: correct method name typo

* chore: correct variable names for phone number consistency in tests

* chore: update message payload structure and improve error handling in send_message

* test: re-add testing for error handling

* feat: enhance contact name handling and add self-message detection

* fix: ensure presence check for verified business name in contact name retrieval

* test: improve specs

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
Co-authored-by: Gabriel Jablonski <gabriel@fazer.ai>

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
Co-authored-by: Gabriel Jablonski <gabriel@fazer.ai>

* fix: try to disconnect baileys before destroy inbox (#29)

* fix: ensure proper disconnection of Baileys provider on channel destruction

* test: add callback tests for disconnecting channel provider in Whatsapp spec

* refactor: simplify condition for disconnecting Baileys provider on channel destruction

* refactor: enhance disconnect_channel_provider specs for Baileys provider

* test: verify channel destruction does not call disconnect_channel_provider

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
Co-authored-by: Gabriel Jablonski <gabriel@fazer.ai>
2025-04-25 16:39:17 -03:00
Muhsin Keloth
e0097ab102
chore: Centralize outgoing message reply restrictions for all the channels (#11279) 2025-04-12 08:52:12 +05:30
Gabriel Jablonski
659c3e7c2f chore: apply Rails/SaveBang cop (#15)
* chore: apply Rails/SaveBang cop

* fix: correct locale validation in category model spec

* fix: update save methods to avoid Rails/SaveBang cop violations
2025-04-03 23:29:24 -03:00
Muhsin Keloth
246deab684
feat: Instagram reauthorization (#11221)
This PR is part of https://github.com/chatwoot/chatwoot/pull/11054 to
make the review cycle easier.
2025-04-03 14:30:48 +05:30
Muhsin Keloth
d9450fde4a
feat: Added Instagram channel migration (#11181)
This PR is part of https://github.com/chatwoot/chatwoot/pull/11054 to
make the review cycle easier.
2025-03-26 11:12:32 +05:30
Muhsin Keloth
8826a7066c
chore: Remove delete Instagram story implementation (#11097)
Currently, Instagram stories are downloaded and displayed as
attachments. We previously implemented story deletion by checking
individual messages via
https://github.com/chatwoot/chatwoot/pull/5300/files#diff-684a16c1b0b4c099fcdfeed95b1820e11fef629fe332ec7ce6a8c600331dd06dR110,
but this approach proved impractical and was removed. This PR removes
all unused code to avoid confusion. We will revisit the story deletion
feature when we implement `instagram_manage_insights`.
2025-03-25 09:44:26 +05:30
Shivam Mishra
650fee58a6
feat: add Google Email fetch and OAuth token refresh service (#9603)
This PR adds the following changes

1. Add `Imap::GoogleFetchEmailService` and
`Google::RefreshOauthTokenService`. The
`Google::RefreshOauthTokenService` uses
`OmniAuth::Strategies::GoogleOauth2` which is already added as a packge
2. Update `Inboxes::FetchImapEmailsJob` to handle Google inboxes
3. Add SMTP settings for Google in `ConversationReplyMailerHelper` to
allow sending emails


## Preview

#### Incoming emails

![CleanShot 2024-06-06 at 17 17
22@2x](https://github.com/chatwoot/chatwoot/assets/18097732/9d7d70d1-68e3-4c16-b1ca-e5a2e6f890e8)

#### Outgoing email

![CleanShot 2024-06-06 at 17 18
05@2x](https://github.com/chatwoot/chatwoot/assets/18097732/1b4abf0e-e311-493e-bdc8-386886afbb25)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-06-11 14:22:03 +05:30
Sojan Jose
ac93af6028
feat: Support document file uploads on telegram channel (#9266) 2024-05-02 14:05:14 -07:00
Sojan Jose
5f6e17f307
feat: Use Telegram HTML Parsemode (#8731)
- this ensures that the markdown formatted messages from the Chatwoot dashboard will render consistently in telegram UI for the supported types like bold, italics, links etc
2024-01-18 15:36:36 +04:00
Sojan Jose
76fe2f9bb8
chore: Switch to Markdown instead of MarkdownV2 for telegram channel (#8720) 2024-01-17 14:28:13 +05:30
Nithin David Thomas
d1e7e75638
feat: Adds internal support for markdown in Telegram outgoing messages (#8640)
This PR adds support for Markdown in the telegram API for send message. The dashboard uses commonmark syntax for markdown but telegram is using MarkdownV2.
More info - https://core.telegram.org/bots/api#markdownv2-style

Adds support for bold - *bold*, _italic text_, __underline__, ~strikethrough~

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-01-16 13:32:59 +04:00
Muhsin Keloth
54bc4c23df
fix: Telegram model specs (#8207) 2023-10-26 00:14:09 +05:30
Muhsin Keloth
4a89bab23a
feat: Handle Telegram send message/attachments errors (#8173)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-25 08:36:31 -07:00
Shivam Mishra
b9694a0818
feat: support reply to for Telegram (#8105)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-20 13:14:20 +05:30
Muhsin Keloth
0bc20873f6
feat: Add delivery status for Twilio Channel (#8082)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-11 21:17:46 +05:30
Sojan Jose
d93a8d05bc
chore: Increase character limit for external url fields (#7230)
- Increase the external url field validation to 2048 characters

fixes: https://github.com/chatwoot/chatwoot/issues/7098
2023-05-31 19:17:24 +05:30
Sojan Jose
7ab7bac6bf
chore: Enable the new Rubocop rules (#7122)
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
Chamath K.B. Attanayaka
6002394fcf
feat: Support input_select messages on telegram (#5887)
- Adding interactive button support for telegram for outgoing and incoming messages. 


Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-03-28 22:50:07 +05:30
Tejaswini Chile
6013cc9bea
fix: validate instagram story only while saving the message (#6340) 2023-01-30 13:03:59 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel (#6227)
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-17 02:39:05 +05:30
Sojan Jose
8ea0660862
chore: Add reauthorization prompt for Whatsapp Channel (#5929)
- Add reauthorization prompt for Whatsapp Channel

fixes: #5782
2022-11-24 14:50:32 +03:00
Pranav Raj S
38776906ab
chore: Generate webhook-verify-token automatically (#5593)
- Autogenerate webhook verification token in the WhatsAppCloud channel.

Co-authored-by: Sojan <sojan@pepalo.com>
2022-10-11 17:32:31 -07:00
Tejaswini Chile
00dc65ef73
fix: Twilio validation over blank messaging_service_sid (#5055) 2022-07-18 20:02:37 +05:30
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services (#4242)
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
2022-07-08 18:20:07 +05:30
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API (#4938)
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
2022-07-06 21:45:03 +02:00
Pranav Raj S
1bb0371c1d
feat: Add agent_reply_time_window in API channels (#4857) 2022-06-14 18:05:37 +05:30