Commit Graph

185 Commits

Author SHA1 Message Date
Sojan Jose
bfd192ebb2
chore: Improve the behaviour of lock to single conversation (#7863) 2023-09-08 11:16:24 +05:30
Jordan Brough
996f842882
feat: Allow Twilio::REST::TwilioError errors to raise and prevent Inbox creation (#7379)
This update will mean that errors will roll back the current transaction and the error will be sent back to the frontend and the user will know that the Inbox did not finish setting up successfully.
2023-08-16 15:00:02 -07:00
Sojan Jose
6cbe1ed911
chore: Disable message hooks for conversations without incoming message (#7620)
When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present. 

Fixes: https://linear.app/chatwoot/issue/CW-2187
2023-07-26 20:38:49 +03:00
OMAR.A
1d8341504a
fix: contacts count on filter (#7446)
- Fixes the wrong count shown during the contact filter when contact has multiple labels associated.
2023-07-26 17:31:04 +03:00
Tejaswini Chile
afb7e67795
fix: empty account variable for custom_attrbute_definition running in background job (#7351) 2023-06-20 12:15:36 +05:30
Tejaswini Chile
879a244f93
fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Chamath K.B. Attanayaka
c715e396f0
feat: added input_select type message support for whatsapp (#6886)
- Added input_select message type support for Whatsapp Cloud API and Whatsapp 360dialog.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-09 15:20:45 +05:30
Sojan Jose
ffc6364690
chore: Improve Whatsapp Templates Sync (#7210)
- update the templates updated at, even if the API request fails ( to prevent jobs from stacking up in case of API failures upstream )
- sequence the job in batches of 25 requests per minutes schedule ( in case API response time is high, also not to send too many requests in a single batch )
- move the sync job re-rerun to 3 hours ( since we are updating the updated at even in case of failures )(prev 15 minutes )

Fixes: https://linear.app/chatwoot/issue/CW-1590
2023-05-29 22:23:22 +05:30
Sojan Jose
7ab7bac6bf
chore: Enable the new Rubocop rules (#7122)
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
Tejaswini Chile
b081fe08b8
feat: whatsapp duplicate message (#7004) 2023-05-03 15:18:20 +05:30
Tejaswini Chile
99dfe1d5af
feat: Enable template variables in channel greeting messages (#6971) 2023-04-26 20:23:46 +05:30
Shivam Mishra
5600b518ac
fix: validate template_params for WhatsApp (#6881)
- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
2023-04-25 16:50:36 +05:30
Chatwoot Bot
3a35281b3f
chore: Update translations (#6941)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-04-21 15:28:56 +05:30
Muhsin Keloth
d1584eea72
feat: Add an action on automation to change the priority (#6925) 2023-04-20 11:31:33 +05:30
Tejaswini Chile
5cdc7d654a
feat: Support multiple emails in email transcript automation (#6924) 2023-04-19 16:55:25 +05:30
Tejaswini Chile
610463c980
fix: flatten template array for whatsapp templates (#6880)
- Refactor the WhatsApp template sync job
- Fix the issue when fetching the next set of templates
2023-04-11 17:48:17 +05:30
Tejaswini Chile
d49989ace1
chore: Specs for Whatsapp template pagination (#6870)
Spec for https://github.com/chatwoot/chatwoot/pull/6835
2023-04-10 20:44:43 +05:30
Tejaswini Chile
d1ac33e98c
feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Sojan Jose
7930902ec8
chore: Refactor Automation Specs (#6796)
The current way of writing specs for automation in one single file automation_listener isn't effective. Hence we are breaking down the specs for each class into separate spec files.

fixes: CW-1447
2023-03-30 21:02:52 +05:30
Muhsin Keloth
cef44bc557
fix: Check valid params exists in WhatsAapp payload (#6780)
Fixes #6779

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-03-30 12:10:59 +05:30
Sojan Jose
a4c9a2b2f2
chore: Support telegram edited_message events (#6785)
- Add support for telegram edited_message events: Update the user message back in the Chatwoot dashboard when updated by the contact on telegram
2023-03-29 18:48:16 +05:30
Chamath K.B. Attanayaka
6002394fcf
feat: Support input_select messages on telegram (#5887)
- Adding interactive button support for telegram for outgoing and incoming messages. 


Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-03-28 22:50:07 +05:30
Sojan Jose
da76537011
chore: Search optimisations (#6644)
- Strip search term before searching
- order messages by created_at desc
- order contacts by last_activity_at desc
- order conversations by created_at desc
- Search only resolved contacts
- Optimize resolved contacts query

ref: #6583
2023-03-13 19:10:31 +05:30
Jacson Santos
2e95d3a173
fix: Duplicate conversations and contacts WA and Brazil numbers (#6222)
Resolves issue when receiving a message from Brazil  Whatsapp number.
Fixes: #5840


Co-authored-by: Sojan <sojan@pepalo.com>
2023-03-13 13:20:53 +05:30
Tejaswini Chile
fbdc79df76
Fix: skip invalid access token from sentry (#6639) 2023-03-09 16:28:45 +05:30
Tejaswini Chile
dd8f8fc845
chore: Disable error tracking for Whatsapp error webhooks (#6627)
https://developers.facebook.com/docs/whatsapp/on-premises/webhooks/components

We are not going to handle the WhatsApp error component webhook event.

https://chatwoot-p3.sentry.io/issues/3957884597/?project=4504723538771968&query=is%3Aunresolved&referrer=issue-stream

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-03-08 20:50:59 +05:30
Sojan Jose
9bc0f67f54
feat: Add specs for WHATSAPP_CLOUD_BASE_URL env variable (#6630)
ref: #6622
2023-03-08 18:38:54 +05:30
Sojan Jose
4c921d3d0e
chore: fix flaky tests (#6569)
- fixing flaky test in search service spec
2023-03-01 11:44:16 +05:30
Sojan Jose
d4e7eaecce
feat: New APIs for search (#6564)
- Adding new API endpoints for search
- Migrations to add appropriate indexes
2023-02-28 22:00:36 +05:30
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants (#6462)
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-02-15 16:33:31 -08:00
Pranav Raj S
949ddf68ba
chore: Refactor the notification service for participants (#6461) 2023-02-15 14:14:56 -08:00
Jacson Santos
73d14f204e
feat: Add the ability to receive contact(vCard) on a WhatsApp inbox (#6330)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-02-07 19:36:38 -08:00
Sojan Jose
38aee8d9ea
chore: Switch to web-push gem (#6390)
- The previous gem, `webpush` was last updated a while ago. Also, with the recent ruby upgrade, we needed a fix for zaru/webpush#106. Hence switching to the `web-push` gem where the issues are fixed.
2023-02-03 18:55:22 +05:30
Vishnu Narayanan
b1ec67d110
chore: upgrade ruby to 3.1.3 (#5555)
* chore: update to ruby 3.1.3

* chore: ping docker version to alpine3.16 for nodev16.x

Starting with Node 17, nodejs switched to OpenSSL3. The docker builds
are installing node18.xx with alpine-3.1.3.

From Node.js 17's announcement post:

    If you hit an ERR_OSSL_EVP_UNSUPPORTED error in your application
with Node.js 17, it’s likely that your application or a module you’re
using is attempting to use an algorithm or key size which is no longer
allowed by default with OpenSSL 3.0. A new command-line option,
--openssl-legacy-provider, has been added to revert to the legacy
provider as a temporary workaround for these tightened restrictions.

Looks like a webpack issue. This is fixed in webpacl 5+ and we are on
webpack4 at the moment.
Solutions

    Upgrade webpack.
    Pin nodejs version to be 16.x.x
    Use  --openssl-legacy-provider as a workaround.

Pin docker version to alpine3.16 branch to have node16.x by default

ref:
https://github.com/chatwoot/chatwoot/pull/5555#issuecomment-1379778532

* chore: update webmock

* chore: fix ruby gem path in dockerfile

* chore: switch to node16 in circleci

* chore: update ruby version in linux installer script

* chore: update ruby version in linux installer script

* chore: fix circleci

* chore: fix circleci

* feat: upgrade node version to 16.x in linux installer

* chore: update systemd files

Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-01-24 23:55:07 +05:30
Sojan Jose
e2ccac78d2
fix: Error when unsupported Whatsapp message status (#6295)
fixes error when unsupported WhatsApp message status
2023-01-19 18:52:38 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel (#6227)
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-17 02:39:05 +05:30
Sojan Jose
c16624dc5d
fix: Duplicate messages in Whatsapp Channel (#6220)
fixes: #5433
2023-01-10 18:57:34 +05:30
OMAR.A
7b5f1e4876
feat: Support for telegram incoming location message (#6158)
Support for incoming location messages in the telegram channel.

ref: #3398
2023-01-04 16:11:54 +05:30
Tejaswini Chile
a08099bbcc
fix: Custom attr filter on conversations (#5978) 2022-12-02 10:37:32 +05:30
giquieu
0cad3bed71
fix: Files in Whatsapp arrives with a different Name (#5907)
- Add file name parameter to the WhatsApp attachment payload

fixes: #4481

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-11-29 16:54:49 +03:00
Clairton Rodrigo Heinzen
edcbd53425
feat: Read/Delivery status for Whatsapp Cloud API (#5157)
Process field statuses received in webhook WhatsApp cloud API

ref: #1021

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-11-29 15:51:37 +03:00
Tejaswini Chile
fc9fc5a661
fix: destroy bulk service (#5921) 2022-11-25 22:46:50 +05:30
Sojan Jose
8ea0660862
chore: Add reauthorization prompt for Whatsapp Channel (#5929)
- Add reauthorization prompt for Whatsapp Channel

fixes: #5782
2022-11-24 14:50:32 +03:00
salman652
6ff0c93659
feat: Ability to receive location on whatsapp inbox (#5742)
- Ability to  receive location messages on WhatsApp Inbox

ref: https://github.com/chatwoot/chatwoot/issues/3398

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-11-07 21:36:47 -08:00
Tejaswini Chile
00e06e5139
fix: Unsupported message type (#5783)
- fix handling unsupported message types
2022-11-01 15:21:45 -07:00
Tejaswini Chile
fca629a32a
fix: Update timezone to get wday from working_hours (#5605)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-12 14:32:54 -07:00
Shivam Chahar
6b80afaf50
fix: un-assign agent from conversation after removal (#5417)
Unassign agents from the conversation when they are removed from the account.

Fixes: #4555
2022-09-19 18:14:55 -07:00
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI (#5164)
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
2022-08-16 16:58:23 +05:30
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Sojan Jose
ea1a27c7d4
fix: Twilio channel selection when MessagingServiceSid is empty (#5040)
- Fixes channel selection logic in incoming_message_service for Twilio messages

ref: #4242
2022-07-14 15:16:07 +02:00
Tejaswini Chile
d7be0ea08e
fix: Conversation filter on dates (#5024) 2022-07-13 10:08:24 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services (#4242)
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
2022-07-08 18:20:07 +05:30
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API (#4938)
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
2022-07-06 21:45:03 +02:00
Sojan Jose
ac2adfbd57
chore: Append incoming SMS to last conversation (#4906)
- Append incoming SMS to the last conversation created for a contact
2022-07-05 21:19:41 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron (#4858)
syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
2022-06-14 23:46:36 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes (#4672)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-13 20:18:38 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI (#4711)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-07 17:33:33 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours (#4698)
Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.

Fixes #4689
2022-05-26 19:05:30 +05:30
Muhsin Keloth
b082b0e58c
fix: Dig params in widget contact end point (#4516) 2022-04-21 20:39:45 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels (#4507)
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window (#4439) 2022-04-19 12:21:20 +05:30
Sojan Jose
823c0ab6a7
chore: Use Round Robin service for team assignment (#4237)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-28 14:38:07 +05:30
Sojan Jose
7b9e4982cf
Feat: Support MMS in SMS Channel ( Bandwidth ) (#4046)
Ability to send and receive MMS to bandwidth channel

fixes: #3961
2022-03-02 15:09:56 +05:30
Tejaswini Chile
1ca1b4d36b
feat: bulk actions to update conversation objects (#3934)
Added the endpoints for bulk updating conversation objects

Fixes: #3845 #3940 #3943
2022-02-23 16:53:36 +05:30
Tejaswini Chile
a7987d4d1c
feat: Add date custom filter (#3892) 2022-02-04 13:14:20 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889)
fixes: #3888
2022-02-03 15:22:13 -08:00
Tejaswini Chile
fba7f40bee
Fix: Custom filter distinct select (#3895) 2022-02-03 14:39:47 +05:30
Tejaswini Chile
a95d249ec1
Feat: Custom attribute advanced filter (#3818) 2022-01-31 13:36:44 +05:30
Sojan Jose
693f2531ab
feat: Support 360Dialog Interactive Templates (#3823)
fixes: #3795
2022-01-20 17:09:30 -08:00
Sojan Jose
905fd62974
chore: Support Whatsapp Interactive messages (360Dialog) (#3751)
Render button and list reply clicks as text messages in agent dashboard

fixes: #3684
2022-01-12 19:42:23 -08:00
Sojan Jose
1c99294c8c
chore: Fix 360Dialog template message breakage (#3750)
Template parsing fails when regexp characters are present in templates.

Fixes: #3587
2022-01-12 17:41:42 -08:00
Sojan Jose
d5c30760a7
chore: Whatsapp templates fix for 360 dialog (#3479)
Fixes: #3426
2021-11-30 20:50:35 +05:30
Tejaswini Chile
11cd7fd6c5
Feat: Added support changes for contact filters (#3435) 2021-11-23 16:36:44 +05:30
Tejaswini Chile
7b44bf5b78
Fix: Filter with label name (#3418) 2021-11-19 13:55:40 +05:30
Tejaswini Chile
37a36349f2
feat: Update Swagger for the custom filter endpoint (#3367) 2021-11-12 19:28:03 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks (#3364)
- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Tejaswini Chile
564fa5f392
feat: Update custom filter for present/not_present operator (#3361) 2021-11-12 11:30:39 +05:30
Sojan Jose
a4c87f2052
chore: Handle attachments in Whatsapp Channel (#3299)
send and receive attachments in 360Dialog WhatsApp channels
2021-11-11 13:03:48 +05:30
Tejaswini Chile
c0f5a59cf8
Bug: Instagram render template message twice (#3313) 2021-11-10 18:32:46 +05:30
Tejaswini Chile
372bd75028
feat: Add filter APIs for Contacts and Conversations (#3264) 2021-11-01 12:27:04 +04:00
Viraj Bahulkar
e5e73a08fe
fix: Render missing captions for telegram media attachments (#3257) 2021-10-25 15:52:06 +05:30
Akhil G Krishnan
84df9c807d
chore: Add climate-control gem for handling the test ENV vars (#3267) 2021-10-25 13:13:25 +05:30
Sojan Jose
0c65db925d
chore: Fixes the missing gem warning (#3207)
* chore: Fixes the missing gem warning

fixes: #3143

* chore: rubocop fixes

Co-authored-by: Tejaswini Chile <tejaswini776@gmail.com>
2021-10-14 13:57:01 +05:30
WevrLabs
6c3e2a0bd3
feat: Render sticker messages from Telegram (#3204)
Add support for rendering sticker messages thumbs in Telegram.
2021-10-13 17:16:14 +05:30
Akhil G Krishnan
7c21cf2255
feat: Render audio, video and voice attachments in telegram. (#3155)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-12 12:58:30 +05:30
Murtaza Bagwala
3d3f0ff6ee
feat: Ability to receive attachments from LINE messenger (#3094)
Add support to add videos, audio, and images from line to chatwoot.

Fixes #3039
2021-10-11 19:06:41 +05:30
Sojan Jose
bd7aeba484
chore: Provider API prototype (#3112)
Enabling Support for Whatsapp via 360Dialog as a prototype for the provider APIs. 

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-05 23:35:06 +05:30
Tejaswini Chile
40d0b2faf3
feat: Add Instagram Channel (#2955) 2021-10-05 14:35:32 +05:30
Tejaswini Chile
dddab0bbce
chore: Handle the Twilio exception in sentry
Fix trying to extract the Sid from non created message.

Fixes #3029
2021-09-21 23:02:45 +05:30
Pranav Raj S
b59e73b10b
fix: Update associations when a label is updated (#3046) 2021-09-21 10:16:32 +05:30
Sojan Jose
aaadd61e09
fix: Outbound messages triggering out of office (#3051) 2021-09-21 10:16:14 +05:30
Aswin Dev P.S
794a56d4cc
Feat: Out of office autoresponder (#2992)
This change allows the user to enable autoresponder during the out-of-office time.

Fixes: #2035
2021-09-17 22:17:11 +05:30
Sojan Jose
946a09928e
Chore: Release Fixes (#3011)
- Fix super admin crashing
- Fix error on telegram group messages

fixes: #2856
2021-09-14 15:54:57 +05:30
Sojan Jose
0a38632f14
feat: Line Channel (#2904)
- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot

fixes: #2738
2021-09-11 01:31:17 +05:30
Sojan Jose
671c5c931f
feat: Telegram Channel (#2901)
- Ability to configure telegram bots as a channel in chatwoot
- Receive a message sent to the telegram bot in chatwoot
- Ability to reply to telegram users from chatwoot
- Receive attachment messages in chatwoot

fixes: #1843
2021-09-10 00:00:52 +05:30
Fayaz Ahmed
2821777e93
feat: Add multiline support for channel greeting message (#2952) 2021-09-08 15:07:24 +05:30
Tejaswini Chile
772d4ae726
feat: Send MMS through Twilio Inbox (#2959)
Send MMS message to customer for Twilio integration inbox.

Fixes #2311
2021-09-07 00:05:14 +05:30
Sojan Jose
2ebd38c3b7
Chore: API Improvements (#2956)
- API to fetch info of a single inbox
- Document passing custom_attributes in the API
- Ability to filter contacts with contact identifier in search API
2021-09-04 17:56:46 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels (#2749) 2021-08-23 22:00:47 +05:30