e84875ca04
376 Commits
| Author | SHA1 | Message | Date | |
|---|---|---|---|---|
Gabriel Jablonski
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fb6fec167b
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chore: general improvements (#204)
* chore: update scheduled messages author association to nullable and adjust related specs * chore: update sender handling for WhatsApp messages and add external sender name |
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Gabriel Jablonski
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4483b7457a
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test: fix ci (#203)
* fix: update merge method to deep_merge for scheduled message metadata and adjust error handling in WhatsApp service specs * fix: update error expectation syntax in WhatsappZapiService specs * fix: update due_for_sending expectation to compare message IDs |
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Cayo P. R. Oliveira
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f9d1146cb0
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feat: mensagens agendadas (#198)
* feat: Adds model for scheduling messages * feat: Implement scheduled message handling and processing jobs * feat: Add ScheduledMessagesController and associated specs for managing scheduled messages * refactor: Simplify scheduled message job specs and improve metadata handling * feat: Add ScheduledMessagePolicy for managing access to scheduled messages * feat: Add routes for managing scheduled messages * feat: Add scheduled message event handling and broadcasting * feat: Add JSON views for scheduled messages creation, destruction, updating, and indexing * feat: Update scheduled message status and dispatch update event after message creation * feat: Ensure scheduled message updates trigger dispatch event * feat: Add mutation types for managing scheduled messages * feat: Add additionalAttributes prop to Message component and provider * feat: Implement scheduled message handling in ActionCable and Vuex store * feat: Add unit tests for scheduled messages actions and mutations * feat: implement scheduled messages functionality - Added support for scheduling messages in the conversation dashboard. - Introduced new components: ScheduledMessageModal and ScheduledMessages for managing scheduled messages. - Enhanced ReplyBottomPanel to include scheduling options. - Updated Base.vue to handle scheduled message styling. - Integrated Vuex store module for managing scheduled messages state. - Added necessary translations for scheduled messages in English and Portuguese. * feat: add pagination to scheduled messages index and update tests accordingly * chore: update scheduled messages specs for future time validation and response status * chore: enhance scheduled messages API with pagination and add skeleton loader component * feat: add create_scheduled_message action to automation rule attributes * feat: implement create_scheduled_message action and enhance attachment handling * feat: add scheduled message functionality with UI components and localization * test: enhance scheduledMessages mutations tests with meta handling and structure * chore: update label to display file name upon successful upload in AutomationFileInput component * feat: add initialAttachment prop to ScheduledMessageModal and update ReplyBox to pass attachment * chore: prepend_mod_with to ScheduledMessagesController for better module handling * fix: attachment visibility in ScheduledMessageItem component * chore: enhance ScheduledMessage model with validations and reduce controller load * refactor: simplify ScheduledMessagesAPI methods by removing unnecessary instance variable * chore: update event emission for scheduled message creation in ReplyBox and ScheduledMessageModal * refactor: update status configuration to use label keys * chore: update date formatting in ScheduledMessageItem component * refactor: collapse logic to checkOverflow and update related functionality * chore: add author indication for current user in scheduled messages * chore: enhance scheduled message metadata with author information and localization * fix: send message shortcut * chore: handle errors in scheduled message submission * chore: update scheduled message modal to use combined date and time input * chore: refactor scheduled messages handling to remove pagination and update related tests * fix: ensure scheduled messages update status and dispatch on failure * fix: update scheduled message due date logic and simplify sending checks * refactor: rename build_message method for send_message * fix: update scheduled message creation time and improve test reliability * chore: ignore unnecessary check * chore: add scheduled message metadata handling in message builder, add scheduled message factorie and update specs * refactor: use scheduled message factorie creation in specs * chore: streamline error handling in scheduled message job and remove dispatch logic * fix: change scheduled_messages association to destroy dependent records * refactor: remove unused attributes from scheduled message payload builder * chore: update scheduled message retrieval to use conversation association * chore: correct cron format for scheduled messages job * chore: remove migration for author_type in scheduled_messages * feat: enhance scheduled messages management with delete confirmation and error handling * chore: set cron poll interval to 10 seconds for improved scheduling precision * feat: include additional_attributes in message JSON response * feat: enhance scheduled message validation and localization support * chore: update scheduled message display * Merge branch 'main' into Cayo-Oliveira/CU-86aenh268/Mensagens-agendadas * feat: add scheduled message indicators and validation for message length * fix: remove unnecessary condition from line-clamp class binding * feat: update scheduled messages localization and enhance content validation * feat: update scheduled messages order, enhance scheduledAt computation, and add message association * fix: reorder condition for Facebook channel message length computation * fix: change detection for attachments in scheduled messages * fix: remove unnecessary colon from close-on-backdrop-click prop in ScheduledMessageModal * chore: add error handling for scheduled message deletion and update localization for delete failure * fix: enforce minimum delay of 1 minute for scheduled messages and update validation * fix: remove unused private property and improve locale formatting for scheduled messages * fix: adjust positioning of DropdownBody in ReplyBottomPanel and clean up schema foreign keys * docs: add scheduled messages management APIs and payload definitions --------- Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com> |
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Gabriel Jablonski
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77c90a69ca
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feat(whatsapp): delete messages on baileys/zapi providers (#194)
* feat(baileys): implement message deletion functionality * feat(zapi): add message deletion functionality and corresponding tests * feat(whatsapp): update message deletion logic for provider compatibility * feat(whatsapp): enhance message deletion logic to handle missing phone numbers |
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gabrieljablonski
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6ab1898992 | Merge branch 'main' into chore/merge-upstream-4.10 | ||
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Tanmay Deep Sharma
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d451615811
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fix: prevent NoMethodError in mute helpers when contact is nil (#13277)
## Linear Ticket https://linear.app/chatwoot/issue/CW-4569/nomethoderror-undefined-method-blocked-for-nil-nomethoderror ## Description Fixes NoMethodError in ConversationMuteHelpers that occurs during contact deletion race condition. When a contact is deleted, there's a brief window (~50-150ms) where contact_id becomes nil but conversations still exist. If ResolutionJob runs during this window, the muted? method crashes trying to call blocked? on nil.Fixes # (issue) ## Type of change - [ ] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? - Created orphaned conversations (contact_id = nil) - Called muted?, mute!, unmute! - all return gracefully - Verified async deletion still works correctly ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules Co-authored-by: Sojan Jose <sojan@pepalo.com> |
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Shivam Mishra
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34b42a1ce1
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feat: add global config for captain settings (#13141)
Co-authored-by: aakashb95 <aakashbakhle@gmail.com> Co-authored-by: Aakash Bakhle <48802744+aakashb95@users.noreply.github.com> |
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Shivam Mishra
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566de02385
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feat: allow agent bot and captain responses to reset waiting since (#13181)
When AgentBot responds to customer messages, the `waiting_since`
timestamp is not reset, causing inflated reply time metrics when a human
agent eventually responds. This results in inaccurate reporting that
incorrectly includes periods when customers were satisfied with bot
responses.
### Timeline from Production Data
```
Dec 12, 16:20:14 - Customer sends message (ID: 368451924)
↓ waiting_since = Dec 12, 16:20:14
Dec 12, 16:20:17 - AgentBot replies (ID: 368451960)
↓ waiting_since STILL = Dec 12, 16:20:14 ❌
↓ (Bot response doesn't clear it)
14-day gap - Customer satisfied, no messages
↓ waiting_since STILL = Dec 12, 16:20:14 ❌
Dec 26, 22:25:45 - Customer sends new message (ID: 383522275)
↓ waiting_since STILL = Dec 12, 16:20:14 ❌
↓ (New message doesn't reset it)
Dec 26-27 - More AgentBot interactions
↓ waiting_since STILL = Dec 12, 16:20:14 ❌
Dec 27, 07:36:53 - Human agent finally replies (ID: 383799517)
↓ Reply time calculated: 1,268,404 seconds
↓ = 14.7 DAYS ❌
```
## Root Cause
The core issues is in `app/models/message.rb`, where **AgentBot messages
does not clear `waiting_since`** - The `human_response?` method only
returns true for `User` senders, so bot replies never trigger the
clearing logic. This means once `waiting_since` is set, it stays set
even when customers send new messages after receiving bot responses.
The solution is to simply reset `waiting_since` **after a bot has
responded**. This ensures reply time metrics reflect actual human agent
response times, not bot-handled periods.
### What triggers the rest
This is an intentional "gotcha", that only `AgentBot` and
`Captain::Assistant` messages trigger the waiting time reset. Automation
and campaign messages maintain current behavior (no reset). This is
because interactive bot assistants provide conversational help that
might satisfy customers. Automation and campaigns are one-way
communications and shouldn't affect waiting time calculations.
## Related Work
Extends PR #11787 which fixed `waiting_since` clearing on conversation
resolution. This PR addresses the bot interaction scenario which was not
covered by that fix.
Scripts to clean data:
https://gist.github.com/scmmishra/bd133208e219d0ab52fbfdf03036c48a
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gabrieljablonski
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549214e96d | Merge branch main into chore/merge-upstream | ||
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Mazen Khalil
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ca5e112a8c
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feat: TikTok channel (#12741)
fixes: #11834 This pull request introduces TikTok channel integration, enabling users to connect and manage TikTok business accounts similarly to other supported social channels. The changes span backend API endpoints, authentication helpers, webhook handling, configuration, and frontend components to support TikTok as a first-class channel. **Key Notes** * This integration is only compatible with TikTok Business Accounts * Special permissions are required to access the TikTok [Business Messaging API](https://business-api.tiktok.com/portal/docs?id=1832183871604753). * The Business Messaging API is region-restricted and is currently unavailable to users in the EU. * Only TEXT, IMAGE, and POST_SHARE messages are currently supported due to limitations in the TikTok Business Messaging API * A message will be successfully sent only if it contains text alone or one image attachment. Messages with multiple attachments or those combining text and attachments will fail and receive a descriptive error status. * Messages sent directly from the TikTok App will be synced into the system * Initiating a new conversation from the system is not permitted due to limitations from the TikTok Business Messaging API. **Backend: TikTok Channel Integration** * Added `Api::V1::Accounts::Tiktok::AuthorizationsController` to handle TikTok OAuth authorization initiation, returning the TikTok authorization URL. * Implemented `Tiktok::CallbacksController` to handle TikTok OAuth callback, process authorization results, create or update channel/inbox, and handle errors or denied scopes. * Added `Webhooks::TiktokController` to receive and verify TikTok webhook events, including signature verification and event dispatching. * Created `Tiktok::IntegrationHelper` module for JWT-based token generation and verification for secure TikTok OAuth state management. **Configuration and Feature Flags** * Added TikTok app credentials (`TIKTOK_APP_ID`, `TIKTOK_APP_SECRET`) to allowed configs and app config, and registered TikTok as a feature in the super admin features YAML. [[1]](diffhunk://#diff-5e46e1d248631a1147521477d84a54f8ba6846ea21c61eca5f70042d960467f4R43) [[2]](diffhunk://#diff-8bf37a019cab1dedea458c437bd93e34af1d6e22b1672b1d43ef6eaa4dcb7732R69) [[3]](diffhunk://#diff-123164bea29f3c096b0d018702b090d5ae670760c729141bd4169a36f5f5c1caR74-R79) **Frontend: TikTok Channel UI and Messaging Support** * Added `TiktokChannel` API client for frontend TikTok authorization requests. * Updated channel icon mappings and tests to include TikTok (`Channel::Tiktok`). [[1]](diffhunk://#diff-b852739ed45def61218d581d0de1ba73f213f55570aa5eec52aaa08f380d0e16R16) [[2]](diffhunk://#diff-3cd3ae32e94ef85f1f2c4435abf0775cc0614fb37ee25d97945cd51573ef199eR64-R69) * Enabled TikTok as a supported channel in contact forms, channel widgets, and feature toggles. [[1]](diffhunk://#diff-ec59c85e1403aaed1a7de35971fe16b7033d5cd763be590903ebf8f1ca25a010R47) [[2]](diffhunk://#diff-ec59c85e1403aaed1a7de35971fe16b7033d5cd763be590903ebf8f1ca25a010R69) [[3]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R26-R29) [[4]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R51-R54) [[5]](diffhunk://#diff-725b90ca7e3a6837ec8291e9f57094f6a46b3ee00e598d16564f77f32cf354b0R68) * Updated message meta logic to support TikTok-specific message statuses (sent, delivered, read). [[1]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696R23) [[2]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L63-R65) [[3]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L81-R84) [[4]](diffhunk://#diff-e41239cf8dda36c1bd1066dbb17588ae8868e56289072c74b3a6d7ef5abdd696L103-R107) * Added support for embedded message attachments (e.g., TikTok embeds) with a new `EmbedBubble` component and updated message rendering logic. [[1]](diffhunk://#diff-c3d701caf27d9c31e200c6143c11a11b9d8826f78aa2ce5aa107470e6fdb9d7fR31) [[2]](diffhunk://#diff-047859f9368a46d6d20177df7d6d623768488ecc38a5b1e284f958fad49add68R1-R19) [[3]](diffhunk://#diff-c3d701caf27d9c31e200c6143c11a11b9d8826f78aa2ce5aa107470e6fdb9d7fR316) [[4]](diffhunk://#diff-cbc85e7c4c8d56f2a847d0b01cd48ef36e5f87b43023bff0520fdfc707283085R52) * Adjusted reply policy and UI messaging for TikTok's 48-hour reply window. [[1]](diffhunk://#diff-0d691f6a983bd89502f91253ecf22e871314545d1e3d3b106fbfc76bf6d8e1c7R208-R210) [[2]](diffhunk://#diff-0d691f6a983bd89502f91253ecf22e871314545d1e3d3b106fbfc76bf6d8e1c7R224-R226) These changes collectively enable end-to-end TikTok channel support, from configuration and OAuth flow to webhook processing and frontend message handling. ------------ # TikTok App Setup & Configuration 1. Grant access to the Business Messaging API ([Documentation](https://business-api.tiktok.com/portal/docs?id=1832184145137922)) 2. Set the app authorization redirect URL to `https://FRONTEND_URL/tiktok/callback` 3. Update the installation config with TikTok App ID and Secret 4. Create a Business Messaging Webhook configuration and set the callback url to `https://FRONTEND_URL/webhooks/tiktok` ([Documentation](https://business-api.tiktok.com/portal/docs?id=1832190670631937)) . You can do this by calling `Tiktok::AuthClient.update_webhook_callback` from rails console once you finish Tiktok channel configuration in super admin ( will be automated in future ) 5. Enable TikTok channel feature in an account --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: iamsivin <iamsivin@gmail.com> |
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Muhsin Keloth
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0d490640f2
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feat: Conversation workflow backend changes (#13070)
Extracted the backend changes from https://github.com/chatwoot/chatwoot/pull/13040 - Added the support for saving `conversation_required_attributes` in account - Delete `conversation_required_attributes` if custom attribute deleted. Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com> |
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Vishnu Narayanan
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26b4a24f11
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fix: linear and user association spec (#13056)
- Linear::CallbacksController: Replace broken
`described_class.new`mocking with proper `GlobalConfigService` stubbing
and real JWT token generation. The old pattern doesn't work in request
specs since Rails instantiates controllers internally.
- User associations: Remove `.class_name('Conversation')` assertion that
fails intermittently due to enterprise `prepend_mod_with` timing in
parallel tests. The class_name is already enforced by Rails at runtime -
if wrong, the app would crash immediately. No need to explicitly test
for this
Fixes
https://linear.app/chatwoot/issue/CW-6138/debug-linear-and-user-spec-failures-in-ci
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Gabriel Jablonski
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e635122ff6
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fix: add presence validation for account name (#12636)
## Description When a user tries creating a new account through the Super Admin dashboard, and they forget to fill in the account name, they're faced with an ugly error (generic "Something went wrong" on production). This PR simply adds the `validates :name, presence: true` model validation on `Account` model, which is translated as a proper error message on the Super Admin UI. |
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Vishnu Narayanan
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f5908b0f8a
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fix: test failures due to parallelisation in ci (#12924) | ||
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Vinay Keerthi
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9a2136caf1
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fix: Change messages.source_id to text column (#12908)
## Summary Changes `messages.source_id` from `string` (255 char limit) to `text` (20,000 char limit) to support long email Message-ID headers. ## Changes - Migration to change column type from string to text - Added spec tests for source_id length validation ## Related Fixes https://linear.app/chatwoot/issue/CW-5961/activerecordrecordinvalid-validation-failed-source-is-too-long-maximum |
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Gabriel Jablonski
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b03dfdb751
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Chore/merge upstream 4.8.0 (#150)
* chore: Hide "Learn More" button in feature spotlight for self-hosted (#12675) * feat: single query for reporting event stats (#12664) This PR collapses multiple queries fetching stats from a single table to a single query ```sql SELECT user_id as user_id, COUNT(CASE WHEN name = 'conversation_resolved' THEN 1 END) as resolved_count, AVG(CASE WHEN name = 'conversation_resolved' THEN value END) as avg_resolution_time, AVG(CASE WHEN name = 'first_response' THEN value END) as avg_first_response_time, AVG(CASE WHEN name = 'reply_time' THEN value END) as avg_reply_time FROM "reporting_events" WHERE "reporting_events"."account_id" = <account_id> AND "reporting_events"."created_at" >= '2025-09-14 18:30:00' AND "reporting_events"."created_at" < '2025-10-14 18:29:59' GROUP BY "reporting_events"."user_id"; ``` ### Why this works? Here's why this optimization is faster based on PostgreSQL internals: - Single Table Scan vs Multiple Scans: Earlier we did 4 sequential scans (or 4 index scans) of the same data, with the same where clause, now in a single scan all 4 `CASE` expressions are evaluated in a single pass. - Shared Buffer Cache Efficiency: PostgreSQL's shared buffer cache stores recently accessed pages, with this, pages are loaded once and re-used for all aggregation, earlier with separate queries we were forced to re-read all from the disk each time - Reduced planning and network overhead (4 vs 1 query) ### How is it tested 1. The specs all pass without making any changes 2. Verified the reports side by side after generating from report seeder #### How to test Generate seed data using the following command ```bash ACCOUNT_ID=1 ENABLE_ACCOUNT_SEEDING=true bundle exec rake db:seed:reports_data ``` Once done download the reports, checkout to this branch and download the reports again and compare them * chore: Update translations (#12625) * chore: Migrate mailers from the worker to jobs (#12331) Previously, email replies were handled inside workers. There was no execution logs. This meant if emails silently failed (as reported by a customer), we had no way to trace where the issue happened, the only assumption was “no error = mail sent.” By moving email handling into jobs, we now have proper execution logs for each attempt. This makes it easier to debug delivery issues and would have better visibility when investigating customer reports. Fixes https://linear.app/chatwoot/issue/CW-5538/emails-are-not-sentdelivered-to-the-contact --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> * chore(deps-dev): bump vite from 5.4.20 to 5.4.21 (#12700) Bumps [vite](https://github.com/vitejs/vite/tree/HEAD/packages/vite) from 5.4.20 to 5.4.21. <details> <summary>Release notes</summary> <p><em>Sourced from <a href="https://github.com/vitejs/vite/releases">vite's releases</a>.</em></p> <blockquote> <h2>v5.4.21</h2> <p>Please refer to <a href="https://github.com/vitejs/vite/blob/v5.4.21/packages/vite/CHANGELOG.md">CHANGELOG.md</a> for details.</p> </blockquote> </details> <details> <summary>Changelog</summary> <p><em>Sourced from <a href="https://github.com/vitejs/vite/blob/v5.4.21/packages/vite/CHANGELOG.md">vite's changelog</a>.</em></p> <blockquote> <h2><!-- raw HTML omitted -->5.4.21 (2025-10-20)<!-- raw HTML omitted --></h2> <ul> <li>fix(dev): trim trailing slash before <code>server.fs.deny</code> check (<a href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20968">#20968</a>) (<a href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20970">#20970</a>) (<a href=" |
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Vishnu Narayanan
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08b9134486
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feat: speed up circleci and github actions (#12849)
# 🚀 Speed up CI/CD test execution with parallelization ## TL;DR - **Problem**: CI tests took 36-42 minutes per commit, blocking developer workflow - **Solution**: Implemented 16-way parallelization + optimized slow tests + fixed Docker builds - **Impact**: **1,358 hours/month saved** (7.7 FTE) across GitHub Actions + CircleCI - GitHub Actions tests: 36m → 7m (82% faster) - Backend tests: 28m → 4m (87% faster with 16-way parallelization) - CircleCI tests: 42m → 7m (83% faster) - Docker builds: 34m → 5m (85% faster) - **Result**: 5-6x faster feedback loops, 100% success rate on recent runs --- ## Problem CI test runs were taking **36-42 minutes per commit push** (GitHub Actions: 36m avg, CircleCI: 42m P95), creating a significant bottleneck in the development workflow. ## Solution This PR comprehensively restructures both CI test pipelines to leverage 16-way parallelization and optimize test execution, reducing test runtime from **36-42 minutes to ~7 minutes** - an **82% improvement**. --- ## 📊 Real Performance Data (Both CI Systems) ### GitHub Actions #### Before (develop branch - 5 recent runs) ``` Individual runs: 35m 29s | 36m 1s | 40m 0s | 36m 4s | 34m 18s Average: 36m 22s ``` #### After (feat/speed_up_ci branch - 9 successful runs) ``` Individual runs: 6m 39s | 7m 2s | 6m 53s | 6m 26s | 6m 52s | 6m 42s | 6m 45s | 6m 40s | 6m 37s Average: 6m 44s Range: 6m 26s - 7m 2s ``` **Improvement**: ⚡ **81.5% faster** (29m 38s saved per run) #### Backend Tests Specific Impact With 16-way parallelization, backend tests show dramatic improvement: - **Before**: 27m 52s (sequential execution) - **After**: 3m 44s (longest of 16 parallel runners) - Average across runners: 2m 30s - Range: 1m 52s - 3m 44s - **Improvement**: ⚡ **86.6% faster** (24m 8s saved) --- ### CircleCI #### Before (develop branch - CircleCI Insights) ``` Duration (P95): 41m 44s Runs: 70 (last 30 days) Success Rate: 84% ``` #### After (feat/speed_up_ci branch - Last 2 pipeline runs) ``` Run 1 (1h ago): 7m 7s ├─ lint: 4m 12s ├─ frontend-tests: 5m 36s ├─ backend-tests: 6m 23s ├─ coverage: 20s └─ build: 1s Run 2 (2h ago): 7m 21s ├─ lint: 3m 47s ├─ frontend-tests: 5m 4s ├─ backend-tests: 6m 33s ├─ coverage: 19s └─ build: 1s Average: 7m 14s Success Rate: 100% ✅ ``` **Improvement**: ⚡ **82.7% faster** (34m 30s saved per run) --- ## 🐳 Related Work: Docker Build Optimization As part of the broader CI/CD optimization effort, Docker build performance was improved separately in **PR #12859**. ### Docker Build Fix (Merged Separately) **Problem**: Multi-architecture Docker builds (amd64/arm64) were taking ~34 minutes due to cache thrashing **Solution**: Added separate cache scopes per platform in `.github/workflows/test_docker_build.yml`: ```yaml cache-from: type=gha,scope=${{ matrix.platform }} cache-to: type=gha,mode=max,scope=${{ matrix.platform }} ``` **Results** (measured from November 2025 data): - **Before**: 34.2 minutes/run average (15,547 minutes across 454 runs) - **After**: 5 minutes/run - **Improvement**: 85% faster, 29.2 minutes saved per run - **Frequency**: 25.2 runs/day - **Monthly savings**: **369 hours** (46 developer-days) This prevents different architectures from invalidating each other's caches and contributes 27% of total CI/CD time savings. --- ## 🎯 Key Findings ### Both CI Systems Now Perform Similarly - **CircleCI**: 7m 14s average - **GitHub Actions**: 6m 44s average - **Difference**: Only 30 seconds apart (remarkably consistent!) ### Combined Performance - **Average improvement across both systems**: **82.1% faster** - **Time saved per commit**: ~32 minutes - **Developer feedback loop**: 36-42 minutes → ~7 minutes ### Success Rate Improvement - **CircleCI**: 84% → 100% (on feat/speed_up_ci branch) - **GitHub Actions**: 100% (all 9 recent runs successful) - Fixed all test isolation issues that caused intermittent failures ### Impact at Scale (Based on Real November 2025 Data) - **CI runs per day**: **30.8 average** for tests, **25.2** for Docker builds - Measured from GitHub Actions Usage Metrics (18 days) - Weekdays: 38-54 runs/day - Peak: up to 68 runs in a single day - **This PR (test suite only)**: - **Daily time saved**: **15.3 hours** (GitHub Actions + CircleCI) - **Monthly time saved**: **458 hours** (57 developer-days) on GitHub Actions - Additional **531 hours** (66 developer-days) on CircleCI - **Combined with Docker optimization** (PR #12859): **1,358 hours/month** (see Summary) - **Developer experience**: 5-6x faster iteration cycles --- ## Code Changes ### 1. **Backend Test Parallelization (16x)** Both CI systems now use 16-way parallelization with identical round-robin test distribution: ```bash # Distribute tests evenly across 16 runners SPEC_FILES=($(find spec -name '*_spec.rb' | sort)) for i in "${!SPEC_FILES[@]}"; do if [ $(( i % 16 )) -eq $RUNNER_INDEX ]; then TESTS="$TESTS ${SPEC_FILES[$i]}" fi done ``` **Why round-robin over timing-based?** - CircleCI's timing-based splitting grouped similar tests together - This caused race conditions with OAuth callback tests (Linear, Shopify, Notion) - Round-robin ensures even distribution and better test isolation - Both CI systems now behave identically ### 2. **Frontend Test Optimization** Enabled Vitest thread parallelization in `vite.config.ts`: ```typescript pool: 'threads', poolOptions: { threads: { singleThread: false, }, }, ``` ### 3. **CI Architecture Restructuring** Split monolithic CI jobs into parallel stages: - **Lint** (backend + frontend) - runs independently for fast feedback - **Frontend tests** - runs in parallel with backend - **Backend tests** - 16-way parallelized across runners - **Coverage** - aggregates results from test jobs - **Build** (CircleCI only) - final job for GitHub status check compatibility ### 4. **Critical Test Optimization** **report_builder_spec.rb**: Changed `before` to `before_all` - Reduced execution time from **19 minutes to 1.2 minutes** (16x speedup) - Setup now runs once instead of 21 times - Single biggest performance improvement after parallelization --- ## Test Stability Fixes (10 spec files) Parallelization exposed latent test isolation issues that were fixed: ### Object Identity Comparisons (6 files) Tests were comparing Ruby object instances instead of IDs: - `spec/models/integrations/hook_spec.rb` - Use `.pluck(:id)` for comparisons - `spec/enterprise/models/captain/scenario_spec.rb` - Compare IDs instead of objects - `spec/models/notification_spec.rb` - Compare IDs for sort order validation - `spec/models/account_spec.rb` - Compare IDs in scope queries - `spec/services/widget/token_service_spec.rb` - Compare class names instead of class objects - `spec/models/concerns/avatarable_shared.rb` - Use `respond_to` checks for ActiveStorage ### Database Query Caching - `spec/jobs/delete_object_job_spec.rb` - Added `.reload` to force fresh database queries ### Test Expectations Timing - `spec/jobs/mutex_application_job_spec.rb` - Removed flaky unlock expectation after error block - Related to original PR #8770 - Expectation after error block never executes in parallel environments ### Timezone Handling - `spec/mailers/account_notification_mailer_spec.rb` - Fixed date parsing at timezone boundaries - Changed test time from 23:59:59Z to 12:00:00Z ### Test Setup - `spec/builders/v2/report_builder_spec.rb` - Optimized with `before_all` --- ## CircleCI GitHub Integration Fix ### Problem GitHub PR checks were stuck on "Waiting for status" even when all CircleCI jobs passed. GitHub was expecting a job named `build` but the workflow only had a workflow named "build". ### Solution Added an explicit `build` job that runs after all other jobs: ```yaml build: steps: - run: name: Legacy build aggregator command: echo "All main jobs passed" requires: - lint - coverage ``` This ensures GitHub's required status checks work correctly. --- ## ✅ Testing & Validation - ✅ **GitHub Actions**: 9 successful runs, consistent 6m 26s - 7m 2s runtime - ✅ **CircleCI**: 2 successful runs, consistent 7m 7s - 7m 21s runtime - ✅ Both CI systems produce identical, consistent results - ✅ GitHub PR status checks complete correctly - ✅ Success rate improved from 84% to 100% (recent runs) - ✅ No test regressions introduced - ✅ All flaky tests fixed (callback controllers, mutex jobs, etc.) --- ## 🎉 Summary This PR delivers an **82% improvement** in test execution time across both CI systems: - **GitHub Actions tests**: 36m → 7m (81.5% faster) - Backend tests specifically: 28m → 4m (86.6% faster) - **CircleCI tests**: 42m → 7m (82.7% faster) - **Developer feedback loop**: 5-6x faster - **Test stability**: 84% → 100% success rate ### 📊 Total CI/CD Impact (All Optimizations) Based on real November 2025 data, combining this PR with Docker build optimization (PR #12859): **Monthly Time Savings**: **1,358 hours/month** = **170 developer-days/month** = **7.7 FTE** | System | Runs/Day | Before | After | Savings | Monthly Impact | |--------|----------|---------|--------|---------|----------------| | **GitHub Actions Tests** | 30.8 | 36.5m | 6.7m | 29.8m/run | 458 hrs (34%) | | **GitHub Actions Docker** | 25.2 | 34.2m | 5.0m | 29.2m/run | 369 hrs (27%) | | **CircleCI Tests** | 30.8 | 41.7m | 7.2m | 34.5m/run | 531 hrs (39%) | *Data source: GitHub Actions Usage Metrics (November 2025, 18 days), CircleCI Insights (30 days)* The combined optimizations save the equivalent of **nearly 8 full-time developers** worth of CI waiting time every month, significantly improving developer velocity and reducing CI costs. All test isolation issues exposed by parallelization have been fixed, ensuring reliable and consistent results across both CI platforms. woot woot !!! --------- |
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Sojan Jose
|
5f2b2f4221
|
feat: APIs to assign agents_bots as assignee in conversations (#12836)
## Summary - add an assignee_agent_bot_id column as an initital step to prototype this before fully switching to polymorphic assignee - update assignment APIs and conversation list / show endpoints to reflect assignee as agent bot - ensure webhook payloads contains agent bot assignee [Codex Task](https://chatgpt.com/codex/tasks/task_e_6912833377e48326b6641b9eee32d50f) --------- Co-authored-by: Pranav <pranav@chatwoot.com> |
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Sojan Jose
|
bf806f0c28
|
feat: allow configuring attachment upload limit (#12835)
## Summary - add a configurable MAXIMUM_FILE_UPLOAD_SIZE installation setting and surface it through super admin and global config payloads - apply the configurable limit to attachment validations and shared upload helpers on dashboard and widget - introduce a reusable helper with unit tests for parsing the limit and extend attachment specs for configurability ------ [Codex Task](https://chatgpt.com/codex/tasks/task_e_6912644786b08326bc8dee9401af6d0a) --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> |
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Vinay Keerthi
|
93374f4327
|
fix: Change contact_inboxes.source_id to text column (#12882)
## Description Fixes CW-5961 where IMAP email processing failed with `ActiveRecord::RecordInvalid: Validation failed: Source is too long (maximum is 255 characters)` error. This changes the `contact_inboxes.source_id` column from `string` (255 character limit) to `text` (unlimited) to accommodate long email message IDs that were causing validation failures. Fixes CW-5961 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? - Added spec test validating `source_id` values longer than 255 characters (300 chars) - All existing `contact_inbox_spec.rb` tests pass (7 examples, 0 failures) - Migration applied successfully with reversible up/down methods - Verified `source_id` column type changed to `text` with `null: false` constraint preserved ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes |
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Gabriel Jablonski
|
c041090675
|
feat(baileys): upgrade to v7 (#143)
* feat(baileys): upgrade to v7 (#139) * feat(baileys): v7 * chore(zapi): match baileys changes * test: fix send on whatsapp spec * chore: simplify logic and minor fixes * fix: ensure contact avatar updates when profile picture changes * chore: add beta release workflow * feat: enhance contact update logic to handle conflicts in inbox updates (#140) * feat: update GitHub Actions workflow to trigger on release events and adjust GIT_REF handling * fix: prevent unique constraint error when LID contact inbox already exists (#141) * fix: prevent unique constraint error when LID contact inbox already exists * feat(baileys): handle ephemeral messages |
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Shivam Mishra
|
ec6c3b3571
|
feat: allow bots to handle campaigns when sender_id is nil (#12805) | ||
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Sojan Jose
|
eabdfc8168
|
chore(sidekiq): log ActiveJob class and job_id on dequeue (#12704)
## Context Sidekiq logs only showed the Sidekiq wrapper class and JID, which wasn’t helpful when debugging ActiveJobs. ## Changes - Updated `ChatwootDequeuedLogger` to log the actual `ActiveJob class` and `job_id` instead of the generic Sidekiq wrapper and JID. > Example > ``` > Dequeued ActionMailer::MailDeliveryJob 123e4567-e89b-12d3-a456-426614174000 from default > ``` - Remove sidekiq worker and unify everything to `ActiveJob` |
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|
Pranav
|
254d5dcf9a
|
chore: Migrate mailers from the worker to jobs (#12331)
Previously, email replies were handled inside workers. There was no execution logs. This meant if emails silently failed (as reported by a customer), we had no way to trace where the issue happened, the only assumption was “no error = mail sent.” By moving email handling into jobs, we now have proper execution logs for each attempt. This makes it easier to debug delivery issues and would have better visibility when investigating customer reports. Fixes https://linear.app/chatwoot/issue/CW-5538/emails-are-not-sentdelivered-to-the-contact --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> |
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gabrieljablonski
|
8d4a6b856a | Merge branch main into chore/merge-upstream-4.7.0 | ||
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Gabriel Jablonski
|
4fc80ba4ee
|
feat(zapi): Z-API integration (#115)
* feat(zapi): connect flow and UI updates * fix(zapi): re-add manage connection section * feat(zapi): reply * feat: send message * fix: qrcode job logic * test: qr code job specs * chore: concurrent index * chore: whatsapp model minor * test: message window service specs * chore: service refactor * test: zapi service * chore: zapi beta * chore: minor fixes * test: incoming message specs * chore: minor fixes * feat: handle status transitions * test: refactor spec * test: refactor spec * chore(z-api): use feature flag * chore: fix migration name |
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Gabriel Jablonski
|
9cd3edb497
|
fix: revert Twilio message creation using create! instead of create (#118) | ||
|
Sojan Jose
|
38f16ba677
|
feat: Secure external credentials with database encryption (#12648)
## Changelog
- Added conditional Active Record encryption to every external
credential we store (SMTP/IMAP passwords, Twilio tokens,
Slack/OpenAI hook tokens, Facebook/Instagram tokens, LINE/Telegram keys,
Twitter secrets) so new writes are encrypted
whenever Chatwoot.encryption_configured? is true; legacy installs still
receive plaintext until their secrets are
updated.
- Tuned encryption settings in config/application.rb to allow legacy
reads (support_unencrypted_data) and to extend
deterministic queries so lookups continue to match plaintext rows during
the rollout; added TODOs to retire the
fallback once encryption becomes mandatory.
- Introduced an MFA-pipeline test suite
(spec/models/external_credentials_encryption_spec.rb) plus shared
examples to
verify each attribute encrypts at rest and that plaintext records
re-encrypt on update, with a dedicated Telegram case.
The existing MFA GitHub workflow now runs these tests using the
preconfigured encryption keys.
fixes:
https://linear.app/chatwoot/issue/CW-5453/encrypt-sensitive-credentials-stored-in-plain-text-in-database
## Testing Instructions
1. Instance without encryption keys
- Unset ACTIVE_RECORD_ENCRYPTION_* vars (or run in an environment where
they’re absent).
- Create at least one credentialed channel (e.g., Email SMTP).
- Confirm workflows still function (send/receive mail or a similar
sanity check).
- In the DB you should still see plaintext values—this confirms the
guard prevents encryption when keys are missing.
2. Instance with encryption keys
- Configure the three encryption env vars and restart.
- Pick a couple of representative integrations (e.g., Email SMTP +
Twilio SMS).
- Legacy channel check:
- Use existing records created before enabling keys. Trigger their
workflow (send an email / SMS, or hit the
webhook) to ensure they still authenticate.
- Inspect the raw column—value remains plaintext until changed.
- Update legacy channel:
- Edit one legacy channel’s credential (e.g., change SMTP password).
- Verify the operation still works and the stored value is now encrypted
(raw column differs, accessor returns
original).
- New channel creation:
- Create a new channel of the same type; confirm functionality and that
the stored credential is encrypted from
the start.
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
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Gabriel Jablonski
|
96d1003548
|
feat: add presence validation for account name (#117) | ||
|
Vishnu Narayanan
|
7c5bb343c6
|
fix: Optimize message reindexing to reduce sidekiq job creation (#12618)
Changes searchkick callback behavior to check `should_index?` before creating reindex jobs, preventing unnecessary job creation for messages that don't need indexing (activity messages, unpaid accounts, etc.). Previously, `callbacks: :async` created reindex jobs for all messages (~5,100/min or 7.3M/day in production), which were then filtered by `should_index?` inside the job worker - resulting in 98% wasted jobs, Redis memory pressure, and avoidable p0 alerts. Now, `should_index?` is checked before job creation via `after_commit` callback, reducing job creation to actual incoming/outgoing messages from paid accounts. Changes: - Disable automatic searchkick callbacks - Add manual `after_commit` callback with `should_index?` condition - Add specs to verify callback behavior Expected impact: - 98% reduction in sidekiq job creation (~7.3M → ~150K jobs/day) - Reduced redis memory usage - Same async indexing behavior for eligible messages |
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Phuong Nguyen
|
fcb91ab88a
|
fix: Auto resolution flaky spec (#11964)
The test was failing because Current.contact was not being cleared when testing system auto-resolution. Added Current.contact = nil to ensure the system auto-resolution message is triggered instead of contact resolution. 🤖 Generated with [Claude Code](https://claude.ai/code) # Pull Request Template ## Description Please include a summary of the change and issue(s) fixed. Also, mention relevant motivation, context, and any dependencies that this change requires. Fixes # (issue) ## Type of change Please delete options that are not relevant. - [ ] Bug fix (non-breaking change which fixes an issue) - [ ] New feature (non-breaking change which adds functionality) - [ ] Breaking change (fix or feature that would cause existing functionality not to work as expected) - [ ] This change requires a documentation update ## How Has This Been Tested? Please describe the tests that you ran to verify your changes. Provide instructions so we can reproduce. Please also list any relevant details for your test configuration. ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Claude <noreply@anthropic.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> |
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Pranav
|
eadbddaa9f
|
feat: Separate indexing with the search feature (#12503)
With this change, the indexing would be separate from the search, so you
need to enable indexing on the cloud and run it. It should start
indexing the messages to ElasticSearch/OpenSearch. Once indexing is
completed, we can turn on the feature for the customer.
Make sure that the following is done when you deploy.
Set POSTGRES_STATEMENT_TIMEOUT=600s before you run the indexing.
1. Make sure that the account with advanced_search has
advanced_search_indexing enabled
```rb
Account.feature_advanced_search.each do |account|
account.enable_features(:advanced_search_indexing)
account.save!
end
```
2. Enable indexing for all accounts with paid subscription.
```rb
Account.where("custom_attributes ->> 'plan_name' IN (?)", ['Enterprise', 'Startups', 'Business']).each do |account|
account.enable_features(:advanced_search_indexing)
account.save!
end
```
3. Run indexing for all the messages.
```rb
Message.reindex
```
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
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gabrieljablonski
|
18c672c204 | Merge branch 'main' into chore/merge-upstream-4.6.0 | ||
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Tanmay Deep Sharma
|
239c4dcb91
|
feat: MFA (#12290)
## Linear: - https://github.com/chatwoot/chatwoot/issues/486 ## Description This PR implements Multi-Factor Authentication (MFA) support for user accounts, enhancing security by requiring a second form of verification during login. The feature adds TOTP (Time-based One-Time Password) authentication with QR code generation and backup codes for account recovery. ## Type of change - [ ] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? - Added comprehensive RSpec tests for MFA controller functionality - Tested MFA setup flow with QR code generation - Verified OTP validation and backup code generation - Tested login flow with MFA enabled/disabled ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> |
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Vishnu Narayanan
|
9527ff6269
|
feat: Add support for labels in automations (#11658)
- Add support for using labels as an action event for automation - Fix duplicated conversation_updated event dispatch for labels Fixes https://github.com/chatwoot/chatwoot/issues/8539 and multiple issues around duplication related to label change events. --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> |
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Muhsin Keloth
|
458ed1e26d
|
chore: Enable flexible whatsapp onboarding (Manual + Embedded Signup) options (#12344)
We recently introduced the WhatsApp Embedded Signup flow in Chatwoot to simplify onboarding. However, we discovered two important limitations: Some customers’ numbers are already linked to an Embedded Signup, which blocks re-use. Tech providers cannot onboard their own numbers via Embedded Signup. As a result, we need to support both Manual and Embedded Signup flows to cover all scenarios. ### Problem - Current UI only offers the Embedded Signup option. - Customers who need to reuse existing numbers (already connected to WABA) or tech providers testing their own numbers get stuck. - Manual flow exists but is no longer exposed in the UX **Current Embedded Signup screen** <img width="2564" height="1250" alt="CleanShot 2025-08-21 at 21 58 07@2x" src="https://github.com/user-attachments/assets/c3de4cf1-cae6-4a0e-aa9c-5fa4e2249c0e" /> **Current Manual Setup screen** <img width="2568" height="1422" alt="CleanShot 2025-08-21 at 22 00 25@2x" src="https://github.com/user-attachments/assets/96408f97-3ffe-42d1-9019-a511e808f5ac" /> ### Solution - Design a dual-path UX in the Create WhatsApp Inbox step that: - Offers Embedded Signup (default/recommended) for new numbers and businesses. - Offers Manual Setup for advanced users, existing linked numbers, and tech providers. <img width="2030" height="1376" alt="CleanShot 2025-09-01 at 14 13 16@2x" src="https://github.com/user-attachments/assets/6f17e5a2-a2fd-40fb-826a-c9ee778be795" /> --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> |
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Sojan Jose
|
de5fb7a405
|
chore: remove unused telegram bot model (#12417)
## Summary - remove unused TelegramBot model and its association - drop obsolete telegram_bots table |
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Gabriel Jablonski
|
6cd0a3bf7f
|
feat(wa-cloud): reaction messages and meta is_record_audio for voice messages (#111)
* feat: add send_reaction_message method and corresponding tests * chore: useless comment from previous PR * feat(wa-cloud): set is_recorded_audio for voice message |
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Muhsin Keloth
|
7554156abe
|
chore: Account switching issue in newly added accounts (#12403)
The system determines a user’s active account by checking the
`active_at` field in the `account_users` table and selecting the most
recently active account:
```ruby
def active_account_user
account_users.order(active_at: :desc)&.first
end
```
This works fine when all accounts have a valid active_at timestamp.
**Problem**
When a user is added to a new account, the `active_at` value is NULL
(because the account has never been explicitly activated). Ordering by
active_at DESC produces inconsistent results across databases, since
handling of NULL values differs (sometimes treated as high, sometimes
low).
As a result:
- Mobile apps (critical impact): `/profile` returns the wrong account.
The UI keeps showing the old account even after switching, and
restarting does not fix it.
- Web app (accidentally works): Appears correct because the active
account is inferred from the browser URL, but the backend API is still
wrong.
**Root Cause**
- The ordering logic did not account for NULL `active_at`.
- New accounts without active_at sometimes get incorrectly prioritized
as the “active” account.
**Solution**
Explicitly ensure that accounts with NULL active_at are sorted after
accounts with real timestamps by using NULLS LAST:
```ruby
def active_account_user
account_users.order(Arel.sql('active_at DESC NULLS LAST, id DESC'))&.first
end
```
- Accounts with actual `active_at` values will always be prioritized.
- New accounts (with NULL active_at) will be placed at the bottom until
the user explicitly activates them.
- Adding id DESC as a secondary ordering ensures consistent tie-breaking
when multiple accounts have the same `active_at`.
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micahmills
|
b989ca6397
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feat: Agent language settings (#11222)
# Pull Request Template ## Description This Pull Request will provide a language selector in the Profile Settings for each user, and allows them to change the UI language per agent, defaulting back to the account locale. Fixes # #678 This does PR addresses the Dashboard view but does not change the language of the agents emails ## Type of change Please delete options that are not relevant. - [X ] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? 1. Go to an Agents Profile settings page 2. Select a language from the Language drop down 3. the UI will update to the new i18n locale 4. navigate through the UI to make sure the appropriate language is being used 5. Refresh the page to test that the locale persists 270 - [X] My code follows the style guidelines of this project - [X] I have performed a self-review of my code - [X] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [X] My changes generate no new warnings - [X] I have added tests that prove my fix is effective or that my feature works - [X] New and existing unit tests pass locally with my changes - [X] Any dependent changes have been merged and published in downstream modules Checklist:.724.2708 --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> |
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Gabriel Jablonski
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3dac94e058
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fix(article): enforce maximum length for content validation (#109)
* fix(article): enforce maximum length for content validation * fix(article): update content length validation to allow up to 65535 characters |
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Gabriel Jablonski
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eaf2f99520
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feat: whatsapp cloud service typing status and read messages (#106) | ||
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Pranav
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0c2ab7f5e7
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feat(ee): Setup advanced, performant message search (#12193)
We now support searching within the actual message content, email subject lines, and audio transcriptions. This enables a faster, more accurate search experience going forward. Unlike the standard message search, which is limited to the last 3 months, this search has no time restrictions. The search engine also accounts for small variations in queries. Minor spelling mistakes, such as searching for slck instead of Slack, will still return the correct results. It also ignores differences in accents and diacritics, so searching for Deja vu will match content containing Déjà vu. We can also refine searches in the future by criteria such as: - Searching within a specific inbox - Filtering by sender or recipient - Limiting to messages sent by an agent Fixes https://github.com/chatwoot/chatwoot/issues/11656 Fixes https://github.com/chatwoot/chatwoot/issues/10669 Fixes https://github.com/chatwoot/chatwoot/issues/5910 --- Rake tasks to reindex all the messages. ```sh bundle exec rake search:all ``` Rake task to reindex messages from one account only ```sh bundle exec rake search:account ACCOUNT_ID=1 ``` |
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Gabriel Jablonski
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16f5c2c62d
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fix: update notification setting to clear selected email flags (#100)
* fix: update notification setting to clear selected email flags * test: fix spec |
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Muhsin Keloth
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35d0a7f1a7
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feat: Add liquid template support for WhatsApp template parameters (#12227)
Extends liquid template processing to WhatsApp `template_params`,
allowing dynamic variable substitution in template parameter values.
Users can now use liquid variables in WhatsApp template parameters:
```
{
"template_params": {
"name": "greet",
"category": "MARKETING",
"language": "en",
"processed_params": {
"body": {
"customer_name": "{{contact.name}}",
"customer_email": "{{contact.email | default: 'no-email@example.com'}}"
}
}
}
}
```
When the message is saved, {{contact.name}} gets replaced with the
actual contact name.
Supported Variables
- {{contact.name}}, {{contact.email}}, {{contact.phone_number}}
- {{agent.name}}, {{agent.first_name}}
- {{account.name}}, {{inbox.name}}
- {{conversation.display_id}}
- Custom attributes: {{contact.custom_attribute.key_name}}
- Liquid filters: {{ contact.email | default: "fallback@example.com" }}
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gabrieljablonski
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801033bd5f | Merge branch 'main' into chore/merge-upstream-4.5.0 | ||
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Tanmay Deep Sharma
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341487b93e
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feat: Add assignment policies controllers with jbuilder views (#12199)
## Linear reference: https://linear.app/chatwoot/issue/CW-4649/re-imagine-assignments ## Description This PR introduces the foundation for Assignment V2 system by implementing assignment policies and their association with inboxes. Assignment policies allow configuring how conversations are distributed among agents, with support for different assignment orders (round_robin in community, balanced in enterprise) and conversation prioritization strategies Fixes # (issue) ## Type of change Please delete options that are not relevant. - [ ] Bug fix (non-breaking change which fixes an issue) - [ ] New feature (non-breaking change which adds functionality) - [ ] Breaking change (fix or feature that would cause existing functionality not to work as expected) - [ ] This change requires a documentation update ## How Has This Been Tested? Test Coverage: - Controller specs for assignment policies CRUD operations - Enterprise-specific specs for balanced assignment order - Model specs for community/enterprise separation Manual Testing: 1. Create assignment policy: POST /api/v1/accounts/{id}/assignment_policies 2. List policies: GET /api/v1/accounts/{id}/assignment_policies 3. Assign policy to inbox: POST /api/v1/accounts/{id}/assignment_policies/{id}/inboxes 4. View inbox policy: GET /api/v1/accounts/{id}/inboxes/{id}/assignment_policy 5. Verify community edition ignores "balanced" assignment order 6. Verify enterprise edition supports both "round_robin" and "balanced" - testing the flows after enterprise folder deletion ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranavrajs@gmail.com> Co-authored-by: Pranav <pranav@chatwoot.com> |
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Gabriel Jablonski
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99255c199f
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feat: on whatsapp baileys check (#95)
* feat: on whatsapp baileys check * chore: refactoring * chore: refactoring |
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Cayo P. R. Oliveira
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c6f9e814c2
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feat: add customizable signature position and separator options (#78)
* feat: add customizable signature position and separator options * fix: correct default value note for signatureSeparator and ensure reactivity * fix: correct watcher boolean conversion and add immediate ui_settings updates - Fix watchers to convert string props to boolean values for reactive refs - Add immediate event handlers for switch changes to update ui_settings in real-time - Ensure proper synchronization between switch states and user.ui_settings Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com> * fix: split signature content and ui_settings updates to resolve persistence bug - Use updateUISettings store action for signature_position and signature_separator - Keep updateProfile for message_signature content only - Fixes FormData serialization issue that corrupted nested ui_settings object - Add diagnostic logging to verify data flow Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com> * clean: remove diagnostic console logging from updateSignature method - Remove temporary console.log statements added for verification - Keep core implementation that splits signature content and ui_settings updates - Keep console.error for proper error handling with eslint-disable comment - Implementation now ready for production use Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com> * fix: updateUISettings call in updateSignature method * chore: move signature application to send-time and add button highlighting (#79) * fix: move signature application from editor manipulation to send-time - Remove addSignature/removeSignature/toggleSignatureInEditor from WootWriter - Remove signature logic from draft handling and canned response insertion - Apply signatures only in getMessagePayload during message sending - Add button highlighting for signature toggle when activated - Prevents signature duplication and persistence in editor content - Fixes signature position toggle bug Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com> * fix: escape signature separator to prevent markdown setext heading interpretation - Escape '--' separator as '\--' in appendSignature to prevent H2 heading creation - Update removeSignature to handle escaped separators correctly - Fixes signature separator being rendered as markdown instead of plain text - Refactor nested ternary to fix ESLint error Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com> * fix: prevent signature separator markdown interpretation in message processing - Add fix_signature_separator_markdown method to escape '--' separators - Update ensure_processed_message_content to fix separators before saving - Prevents signature separators from being interpreted as setext headings - Ensures correct message display in channels and email notifications Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com> * fix: update separator format to use \n--\n instead of escaping - Change separator delimiter from '\--' to '\n--\n' format - Update removeSignature function to handle new separator format correctly - Simplify message processing since separators are already properly formatted - Ensures consistent separator handling across frontend and backend Co-Authored-By: cayo@fazer.ai <cayoproliveira@gmail.com> * fix: update signature delimiter format to include extra new lines * chore: remove comment about signature application logic * refactor: remove unused method and comments related to signature separator markdown processing * chore: simplify slash command detection by using updatedMessage directly * refactor: remove signature logic from draft message handling * refactor: simplify body empty check by removing signature manipulation logic --------- Co-authored-by: Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com> Co-authored-by: cayo@fazer.ai <cayoproliveira@gmail.com> * refactor: extract signature settings logic into a separate method * fix: handle nil ui_settings in signature position and separator methods * fix: update return value of findSignatureInBody to include position information * fix: update signature handling in findSignatureInBody and related methods * fix: adjust delimiter length handling in removeSignature function * test: add cases for appending, removing, and replacing signatures with various separators * test: add cases for signature position and separator handling * test: add cases for updating signature position and separator in ui_settings * fix: correct typo in comment for findSignatureInBody function * refactor: simplify translation function calls in MessageSignature component * chore: refactoring * chore: refactor * feat: switch -> select * chore: refactor and undo changes * chore: refactor and undo changes * chore: refactor * fix: remove old select component usage * chore: remove useless style --------- Co-authored-by: Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com> Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com> |
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Vishnu Narayanan
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9a7318a9db
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fix: cw-5411 handle unrepresentable image attachments (#12178)
# Pull Request Template
## Description
Fixes
https://linear.app/chatwoot/issue/CW-5411/actionviewtemplateerror-activestorageunrepresentableerror
### Problem
API endpoints return 500 errors when conversations contain image
attachments that can't be processed by ActiveStorage (e.g., files with
non-ASCII filenames, corrupted images, or malicious XSS filenames).
Root Cause: Commit
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