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12 Commits

Author SHA1 Message Date
Pranav
27430752b5
feat: Allow agent bots to update custom attributes in accessible conversations (#11447) 
Previously, agent bots weren’t allowed to edit custom attributes in
conversations. But with AI, it’s now more feasible to return accurate
and useful attributes. Since there’s no strong reason to block this,
this PR enables bots to update custom attributes.

Fixes https://github.com/chatwoot/chatwoot/issues/11378
 2025-05-08 20:11:02 -07:00
Sojan Jose
3dae3ff3ad
feat: Conversation update API for sla_policy_id (#8973) 
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
 2024-03-14 17:22:32 +05:30
giquieu
227d99934e
feat: Agent bot cant assign conversations to teams (#8015) 
Implemented so that the API can process priority and agent/team changes per Agent Bot.

Fixes:  #7474

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-12 15:51:22 +05:30
Sojan Jose
ce8190dacf
fix: API error when using SuperAdmin token (#8739) 
- Fixes the issue in release 3.5.0, which causes SuperAdmin tokens to throw error during API calls

Fixes: #8719
 2024-01-18 18:49:32 +04:00
Shivam Mishra
56fbbe92b4
feat: trigger handoff when agent bot is the actor (#8639) 
- This PR adds a feature to auto-trigger handoff events when an Agent bot toggles a conversation status from Pending to Open

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-01-05 15:26:52 -08:00
Sojan Jose
467b45b427
feat: Improved password security policy (#2345) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-07 17:26:08 +05:30
Sojan Jose
6bb026621d
fix: Current.user nil issue when using access tokens (#2012) 2021-03-29 23:26:20 +05:30
Sojan Jose
c74b5c21d7
Feature: Introduce Super Admins (#705) 
* Feature: Introduce Super Admins

- added new devise model for super user
- added administrate gem
- sample dashboards for users and accounts

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-11 23:07:22 +05:30
Sojan Jose
b0950d6880
Feature: Rich Message Types (#610) 
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
 2020-04-10 16:42:37 +05:30
Sojan Jose
4feca1d88d
Feature: Business logo API for web widget (#674) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-04-07 10:19:19 +05:30
Sojan Jose
8e59564793
Chore: Update ruby version (#665) 2020-04-05 12:11:50 +05:30
Sojan Jose
a5b1e2b650
Feature: Access tokens for API access (#604) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-03-11 00:02:15 +05:30