This pull request includes significant changes to the filtering logic
for conversations in the frontend, here's a summary of the changes
This includes adding a `matchesFilters` method that evaluates a
conversation against the applied filters. It does so by first evaluating
all the conditions, and later converting the results into a JSONLogic
object that can be evaluated according to Postgres operator precedence
### Alignment Specs
To ensure the frontend and backend implementations always align, we've
added tests on both sides with same cases, for anyone fixing any
regressions found in the frontend implementation, they need to ensure
the existing tests always pass.
Test Case | JavaScript Spec | Ruby Spec | Match?
-- | -- | -- | --
**A AND B OR C** | Present | Present | Yes
Matches when all conditions are true | Present | Present | Yes
Matches when first condition is false but third is true | Present |
Present | Yes
Matches when first and second conditions are false but third is true |
Present | Present | Yes
Does not match when all conditions are false | Present | Present | Yes
**A OR B AND C** | Present | Present | Yes
Matches when first condition is true | Present | Present | Yes
Matches when second and third conditions are true | Present | Present |
Yes
**A AND B OR C AND D** | Present | Present | Yes
Matches when first two conditions are true | Present | Present | Yes
Matches when last two conditions are true | Present | Present | Yes
**Mixed Operators (A AND (B OR C) AND D)** | Present | Present | Yes
Matches when all conditions in the chain are true | Present | Present |
Yes
Does not match when the last condition is false | Present | Present |
Yes
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
This pull request includes changes to various components adding a
`skip-context-menu` class to ensure the system context menu opens
instead of the Chatwoot message one
---------
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
This PR adds native integration with Shopify. No more dashboard apps.
The support agents can view the orders, their status and the link to the
order page on the conversation sidebar.
This PR does the following:
- Create an integration with Shopify (a new app is added in the
integrations tab)
- Option to configure it in SuperAdmin
- OAuth endpoint and the callbacks.
- Frontend component to render the orders. (We might need to cache it in
the future)
---------
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
# Pull Request Template
## Description
This PR includes the implementation of the new Compose Conversation form
in the conversation sidebar, replacing the old one.
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
### Loom video
https://www.loom.com/share/4312e20a63714eb892d7b5cd0dcda893?sid=9bd5254e-2b1f-462c-b2c1-a3048a111683
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
Previously, viewing translations required opening a modal, which was a
frustrating experience. This update improves the UX by displaying
translations inline.
https://www.loom.com/share/c69f4316248946208f2e56e2429063a2
A sample message with translated content (which has an option to see the
original):
<img width="313" alt="Screenshot 2025-03-12 at 6 57 49 PM"
src="https://github.com/user-attachments/assets/52434086-b57f-40e8-87b8-314c3519df4b"
/>
Right now, the translation is done based on the account locale. Some of
the future considerations.
- Add personal preference for the language (For eg: an agent can use the
software in spanish even though the company default is english), then
support translations based on personal preference.
- Add support for LLM translations (OpenAI integration)
- Add translations if Captain is enabled
- Add auto translation if the feature is turned on.
# Pull Request Template
## Description
Fixes
https://linear.app/chatwoot/issue/CW-4091/accessibility-improvement-support-bigger-font-size-for-the-dashboard
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
### **Loom video**
https://www.loom.com/share/1ab781859fa748a5ad54aacbacd127b4?sid=a7dd9164-a6de-462f-bff7-1b25e9c55b4f
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
The PR includes usability feedback fixes for the conversation card
context menu. A "Mark as Read" option has been added after "Mark as
Unread" to prevent misclicks due to shifting menu positions.
Additionally, a separator line has been introduced for better grouping
and clarity
#### **Orders**
<img width="210" alt="image"
src="https://github.com/user-attachments/assets/d7c04356-7cfb-4f43-ac55-beb4167f91e9"
/>
<img width="210" alt="image"
src="https://github.com/user-attachments/assets/593acd58-39cf-4b25-b119-03b89cb3528c"
/>
**Fixes** https://linear.app/chatwoot/issue/CW-4088/usability-feedback
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
### **Loom video**
https://www.loom.com/share/59f8ad3bf4054b299bfcffc0ba24eca1?sid=98fbb67d-c3e9-4fa4-9b04-2a7cb3bf8568
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
Dyte V1 API's are soon going to be deprecated, hence making sure we
update Chatwoot before that happens
Fixes#10704
## Type of change
Please delete options that are not relevant.
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
1. Open a new or existing conversation from the inbox
2. Press the video call icon on the message composer
3. Verify that the message dialog shows up with the join video call
button
4. Verify that clicking on join call does join the call
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [ ] New and existing unit tests pass locally with my changes (Unable
to run this locally)
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This PR target two issues
### CC & BCC not updated correctly
When moving from one conversation to another, the store may not have the
list of all the messages. A fetch is subsequently made to get the
messages. However, this update does not trigger the `currentChat`
watcher. This PR fixes it by adding a new watcher on
`currentChat.messages`.
We also update the `setCCAndToEmailsFromLastChat` method to reset the
`cc`, `bcc` and `to` fields if the last email is not found. This ensures
that the data is not carried forward from a previous email
Fixes: https://github.com/chatwoot/chatwoot/issues/10477
### To address are not added correctly to the `CC`
If the `to` address of a previous email has multiple recipient, there
was no case to add them to the CC.
Fixes: https://github.com/chatwoot/chatwoot/issues/8925
---
Depends on: https://github.com/chatwoot/utils/pull/41
This PR updates the report pages for agents, inboxes, and teams by
replacing charts with aggregate values (under a feature flag). Users can
click on any item to view more details if needed. Most users seem to
prefer aggregate values, so this change will likely stay.
The PR also includes a few fixes:
- The summary reports now use the same logic for both the front-end and
CSV exports.
- Fixed an issue where a single quote was being added to values with
hyphens in CSV files. Now, ‘n/a’ is used when no value is available.
- Fixed a bug where the average value was calculated incorrectly when
multiple accounts were present.
These changes should make reports easier to use and more consistent.
### Agents:
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 18 AM"
src="https://github.com/user-attachments/assets/bf2fcebc-6207-4701-9703-5c2110b7b8a0"
/>
### Inboxes
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 10 AM"
src="https://github.com/user-attachments/assets/b83e1cf2-fd14-4e8e-8dcd-9033404a9f22"
/>
### Teams:
<img width="1436" alt="Screenshot 2025-01-26 at 10 47 01 AM"
src="https://github.com/user-attachments/assets/96b1ce07-f557-42ca-8143-546a111d6458"
/>
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
# Pull Request Template
## Description
https://github.com/chatwoot/utils/pull/38
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
Migration Guide: https://chwt.app/v4/migration
This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:
- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.
---------
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
To test this, set the `useNextBubble` value to `true` in the
localstorage. Here's a quick command to run in the console
```js
localStorage.setItem('useNextBubble', true)
```
```js
localStorage.setItem('useNextBubble', false)
```
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
- Increase the sidebar and chatlist width on screens bigger than 2xl
- Fix background of the copilot sidebar
- Increase the breakpoint for hiding chatlist from 1024 to 1200
This fix consists of translating the message when another user is typing on the other side.
---
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
# Pull Request Template
## Description
This PR resolves the issue where the modal in the context menu
disappears when not being hovered over.
**Cause of issue.**
The problem occurred because the modal-related component was placed
inside `MessageContextMenu.vue`, and the parent wrapper was using the
classes `group-hover:visible invisible`. This caused the modal to only
appear when the message item, where the context menu was opened, was
hovered over.
**Solution**
To fix this, I removed the `group-hover:visible` invisible class from
the parent wrapper and moved it into the `woot-button` within the
`MessageContextMenu.vue` component. Additionally, I added a nested group
with the class group/context-menu, allowing the focus to remain on the
context menu itself.
Fixes
https://linear.app/chatwoot/issue/PR-1415/modal-in-the-context-menu-disappears-unless-hovered
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Loom video**
**Before**
https://www.loom.com/share/458f90708664493c86e909a56869d065?sid=0564a508-09a5-4e73-800b-8042140a22ba
**After**
https://www.loom.com/share/c119936d181d406d89468f9482ef6b81?sid=5cf3b1b4-6c66-4f8c-8f93-a62465a93b57
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
- Switch to pnpm based build
- Switch circleci from docker to machine to have more memory
- Fix frontend and backend tests
Fixes
https://linear.app/chatwoot/issue/CW-3610/fix-circle-ci-for-vite-build
---------
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
- Implemented custom @play, @pause methods to update the state of the recording. Once the recording is finished the button icon changes from stop button to play/pause button.
- Removes the console error undefined hasAudio
Fixes https://linear.app/chatwoot/issue/CW-3609/audio-recorder-issue
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This PR makes the following changes
1. Update v-model bindings for components using the old `value` prop and `input` event method
2. Remove components that were not used anywhere
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
These fixes are all auto generated and can be merged directly
Fixes the following issues
1. Event used on components should be hypenated
2. Attribute orders in components
3. Use `unmounted` instead of `destroyed`
4. Add explicit `emits` declarations for components, autofixed [using
this
script](https://gist.github.com/scmmishra/6f549109b96400006bb69bbde392eddf)
We ignore the top level v-if for now, we will fix it later
Fixes https://github.com/chatwoot/chatwoot/issues/6228
There is a country code selector for the phone input field. This is
often a point of frustration. See the response below.
> We are using the phone number field however this can be frustrating
for customers, especially mobile users, to select the +1 US country
code. Our users are typically local businesses and being able to default
to +1 country code in the phone number field or the account would
improve the interaction they have with customers.
Most people who run local businesses don't need a country selector.
However, to preserve the quality of the data we store, we need a country
code.
A balance between these two issues can be found with an auto-populating
country code field based on the browser's timezone. This is what I did
in this PR. Based on the browser timezone, we will resolve it to the
closest country code.
In admin settings, this Pr will add the UI for managing custom roles (
ref: https://github.com/chatwoot/chatwoot/pull/9995 ). It also handles
the routing logic changes to accommodate fine-tuned permissions.
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This PR enhances the emoji search functionality in the editor's emoji selector by improving how emoji names are displayed and searched.
The UI now shows emoji names instead of slugs, and the search logic has been updated to generate `searchString` without whitespaces, allowing users to search for emojis like 'face_with' using 'facewith'
We are fetching linked Linear issues when opening a conversation if Linear integration is enabled. There may be some cases where the API call fails. We don't need to show an error message every time a user opens the conversation, as it's not critical. However, when someone clicks on the Linear icon, we can inform them that the integration is disabled. This PR will fix the issue.
This PR has the following changes
1. Fix tab styles issue caused by adding an additional wrapper for
getting an element ref on `ChatTypeTabs.vue`
2. Refactor `useKeyboardEvents` composable to not require an element
ref. It will use a local abort controller to abort any listener
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
# Pull Request Template
## Description
This PR will replace the usage of `agentMixin`with the utility helpers
functions.
**Files updated**
1. dashboard/components/widgets/conversation/contextMenu/Index.vue
2. dashboard/components/widgets/conversation/ConversationHeader.vue
**(Not used)**
3. dashboard/routes/dashboard/commands/commandbar.vue
4. dashboard/routes/dashboard/conversation/ConversationAction.vue
5. dashboard/routes/dashboard/conversation/ConversationParticipant.vue
Fixes
https://linear.app/chatwoot/issue/CW-3442/rewrite-agentmixin-mixin-to-a-composable
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
**Test cases**
1. See agent list sorting based on availability, if agents are on the
same status, then sorted by name.
2. Test actions like assigning/unassigning agent from conversation
sidebar, CMD bar, Context menu.
3. Test actions like adding/removing participants from conversation
sidebar.
4. See agent list is generated properly, none value.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
We are using `audio` component for rendering audio files in dashboard.
```
<audio v-else-if="isAudio" controls>
<source :src="`${dataUrl}?t=${Date.now()}`" />
</audio>
```
We have added the timestamp for every audio URL for cache busting. For
Instagram, we are getting a signature URL. When we add any value and
access the URL, it results in an "Invalid signature. If I remove the
timestamp, the audio is rendering properly. This PR will change the
logic to construct the URL properly instead of direct string
manipulation.
# Pull Request Template
## Description
This PR will replace the usage of `configMixin` with the `useConfig`
composable.
**Files updated**
1. dashboard/components/layout/sidebarComponents/SecondaryNavItem.vue
2. dashboard/components/widgets/conversation/MessagesView.vue
3. dashboard/routes/dashboard/settings/inbox/Settings.vue **(Not used)**
4. dashboard/routes/dashboard/settings/inbox/FinishSetup.vue **(Not
used)**
5.
dashboard/routes/dashboard/settings/inbox/settingsPage/CollaboratorsPage.vue
6.
dashboard/routes/dashboard/settings/profile/NotificationPreferences.vue
**(Not used)**
7. dashboard/routes/dashboard/settings/profile/AudioNotifications.vue
**(Not used)**
8. dashboard/routes/dashboard/settings/sla/Index.vue **(Not used)**
9. dashboard/routes/dashboard/settings/account/Index.vue
10. survey/views/Response.vue **(Not used)**
Fixes
https://linear.app/chatwoot/issue/CW-3464/rewrite-configmixin-mixin-to-a-composable
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
Test in the component related pages
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR will fix an error `TypeError cannot read properties of undefined
(reading '$el')` with the keyboard shortcut `Alt+KeyA` for triggering
the file picker.
**Issue**
I couldn't able reproduce this issue. It might be because `$children`
was unavailable at the time of access.
**Solution**
Previously, it relied on `$children`. Now, it uses the more reliable
`querySelector` method to find the target element.
Fixes
https://chatwoot-p3.sentry.io/issues/5708410274/?alert_rule_id=15157525&alert_timestamp=1723552508790&alert_type=email&environment=production¬ification_uuid=be5966b2-f17d-4273-8709-98e3322f1f6f&project=4507182691975168&referrer=alert_email
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Test cases**
1. Open a conversation
2. And click `Alt+KeyA` to trigger the file picker.
3. See if there is any issue or errors.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR will replace the usage of `conversation/labelMixin` with a
composable
Fixes
https://linear.app/chatwoot/issue/CW-3439/rewrite-conversationlabelmixin-mixin-to-a-composable
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
**Test cases**
1. Add/remove labels from conversation sidebar
2. See labels are showing up dynamically
3. Check add/remove labels working fine with CMD bar
4. Check card labels in conversation card and SLA reports table.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR includes UI changes to dynamically add the `Shift` key to the
key set `Alt+KeyP` and `Alt+KeyL` in the keyboard shortcut modal for the
`QWERTZ` layout.
**Context**
Previously, the `Alt+L` shortcut for toggling the reply editor
conflicted with the `@` symbol on the QWERTZ layout in macOS. The new
`useDetectLayout` composable checks the active keyboard layout. If
`QWERTZ` is detected, the shortcuts are modified to `Shift+Alt+KeyP` and
`Shift+Alt+KeyL`.
[PR with the functionality
changes](https://github.com/chatwoot/chatwoot/pull/9831#event-13764407813)
Fixes
https://linear.app/chatwoot/issue/PR-1095/typing-a-in-private-note-switches-to-reply-tab-with-german-keyboard
## Type of change
- [x] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
## How Has This Been Tested?
**Loom video**
https://www.loom.com/share/35b741c5afc64bc58bd4e7dc5dad012d?sid=f66ca0bf-b6a7-40fc-8972-ff0cd0196a16
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR migrates the dashboard apps page to the new layout and includes
the following updates:
- Create a compact design for the back button
- Add a back button to the settings header
- Reduce letter-spacing on the description
- Fix mobile styles
- Migrate the layout of dashboard apps/index to new layouts
Note: I've moved all feature help URLs from features.yml to the frontend. This change prevents features.yml from becoming bloated due to frontend modifications.
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
- Previously we were ignoring the reels shared over Instagram messages.
This PR will render the reels with in Chatwoot.
followup : we need to render reels in a better interface so that it is
clearly denoted to the user that its an Instagram reel
