# Pull Request Template
## Description
This PR fixes the CC/BCC field reset issue on activity action.
Fixes
[CW-4256](https://linear.app/chatwoot/issue/CW-4256/emails-added-in-cc-and-bcc-disappears-when-you-click-on-assign-to-me),
#5234
### Cause of the Issue
Previously, the CC and BCC fields in the reply box were being reset
whenever a conversation activity occurred (such as assignment, status
change, etc.). This happened because watchers on the current chat
messages array and current chat object would trigger
`setCCAndToEmailsFromLastChat` even when the last message was an
activity or system message, not a real email.
### Solution
- The updated logic ensures that the CC and BCC fields are only set
under the following conditions:
**1**. Switching to a new conversation.
**2**. In the same conversation, only if the last message is not an
activity (i.e., only for actual emails).
- It uses the `lastEmail` computed property, which filters out private
and activity messages, ensuring only real email context changes update
the fields.
- This prevents user-entered `CC/BCC` values from being cleared after
system events (e.g., assignments or status changes), while still
updating the fields correctly when relevant messages are received.
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
### Loom video
**Before**
https://www.loom.com/share/2ec50dd1c0ed4eaf9170465274bea41e?sid=cc8b88cb-fd39-473a-8df3-78a242c8407b
**After**
https://www.loom.com/share/17fd2d96d5d84a049dcbf20d401d2ada?sid=8949ad48-7769-49d2-92c5-267da8c60d6e
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
We have added warnings for existing Instagram messenger inboxes via
https://github.com/chatwoot/chatwoot/pull/11303. However, an issue arose
where warnings were incorrectly displaying for messenger conversations.
This PR resolves that issue.
When we send text with attachments on Instagram, Instagram treats text
and attachments as separate messages. However, Chatwoot keeps them as a
single message. Since Instagram sends echo events for each message, this
can create duplicate messages in Chatwoot. To prevent this, we will send
text and attachments as separate messages.
---------
Co-authored-by: Pranav <pranav@chatwoot.com>
- Add agent bots management UI in settings with avatar upload
- Enable agent bot configuration for all inbox types
- Implement proper CRUD operations with webhook URL support
- Fix agent bots menu item visibility in settings sidebar
- Remove all CSML-related code and features
- Add migration to convert existing CSML bots to webhook bots
- Simplify agent bot model and services to focus on webhook bots
- Improve UI to differentiate between system bots and account bots
## Video
https://github.com/user-attachments/assets/3f4edbb7-b758-468c-8dd6-a9537b983f7d
---------
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
We have added warnings for existing Instagram messenger inboxes via
https://github.com/chatwoot/chatwoot/pull/11303. There is an issue with
finding the correct Instagram/messenger inbox. This PR will fixes that
issue.
# Pull Request Template
## Description
This PR resolves a Chrome-specific rendering bug where emojis in the
`<textarea>` of the reply box display a shadow or different color tone
when placed at the start of the input without a leading space.
**Solution:** Removed the border-radius from the textarea in the Reply
box component, which resolves the rendering issue in Chrome
**Cause:** This appears to be a Chrome rendering bug related to how
border-radius is handled on form elements, especially with emojis. The
exact cause is unclear, but there is some known issue
[Chromium Issue 40333458](https://issues.chromium.org/issues/40333458)
[Related Chromium
Duplicates](https://issues.chromium.org/issues/40333458/dupes)
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
### Screen recording
**Before**
https://github.com/user-attachments/assets/618de129-5631-4c7c-ab0b-7188b83c6bf1
**After**
https://github.com/user-attachments/assets/bb3adcbe-e603-4792-a8fd-51501d284c78
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
**Issue:** When typing "@" in reply mode and then switching to private
note mode, the user mentions menu remains visible and cannot be
dismissed.
**Cause:** The Prose Mirror suggestion plugin for "@" was active in both
reply modes (normal and private). When triggered in normal reply mode
and then switching to private note mode, the menu would remain open and
couldn't be dismissed.
**Solution**
```
createSuggestionPlugin({
trigger: '@',
showMenu: showUserMentions,
searchTerm: mentionSearchKey,
isAllowed: () => props.isPrivate, // Only allow @ mentions in private note mode
}),
```
1. By setting `isAllowed: () => props.isPrivate`, the @ mention trigger
will only activate when in private note mode
2. In normal reply mode, the plugin won't activate at all since
`isAllowed` returns false
3. This prevents the menu from being triggered in the wrong context and
fix the scenario where the menu gets stuck.
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
### Loom video
**Before**
https://www.loom.com/share/5333f0c6498d4a9ea4d220b1de1b608c?sid=1425f24f-2c6f-4ff5-aab3-23c3203d2e05
**After**
https://www.loom.com/share/9f183c76d6a94b618a7c2aaed280b780?sid=19ef08b8-2b70-434b-ad5a-267410212e11
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR introduces basic minimum version of **Instagram Business
Login**, making Instagram inbox setup more straightforward by removing
the Facebook Page dependency. This update enhances user experience and
aligns with Meta’s recommended best practices.
Fixes
https://linear.app/chatwoot/issue/CW-3728/instagram-login-how-to-implement-the-changes
## Why Introduce Instagram as a Separate Inbox?
Currently, our Instagram integration requires linking an Instagram
account to a Facebook Page, making setup complex. To simplify this
process, Instagram now offers **Instagram Business Login**, which allows
users to authenticate directly with their Instagram credentials.
The **Instagram API with Instagram Login** enables businesses and
creators to send and receive messages without needing a Facebook Page
connection. While an Instagram Business or Creator account is still
required, this approach provides a more straightforward integration
process.
| **Existing Approach (Facebook Login for Business)** | **New Approach
(Instagram Business Login)** |
| --- | --- |
| Requires linking Instagram to a Facebook Page | No Facebook Page
required |
| Users log in via Facebook credentials | Users log in via Instagram
credentials |
| Configuration is more complex | Simpler setup |
Meta recommends using **Instagram Business Login** as the preferred
authentication method due to its easier configuration and improved
developer experience.
---
## Implementation Plan
The core messaging functionality is already in place, but the transition
to **Instagram Business Login** requires adjustments.
### Changes & Considerations
- **API Adjustments**: The Instagram API uses `graph.instagram`, whereas
Koala (our existing library) interacts with `graph.facebook`. We may
need to modify API calls accordingly.
- **Three Main Modules**:
1. **Instagram Business Login** – Handle authentication flow.
2. **Permissions & Features** – Ensure necessary API scopes are granted.
3. **Webhooks** – Enable real-time message retrieval.
---
## Instagram Login Flow
1. User clicks **"Create Inbox"** for Instagram.
2. App redirects to the [Instagram Authorization
URL](https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/business-login#embed-the-business-login-url).
3. After authentication, Instagram returns an authorization code.
5. The app exchanges the code for a **long-lived token** (valid for 60
days).
6. Tokens are refreshed periodically to maintain access.
7. Once completed, the app creates an inbox and redirects to the
Chatwoot dashboard.
---
## How to Test the Instagram Inbox
1. Create a new app on [Meta's Developer
Portal](https://developers.facebook.com/apps/).
2. Select **Business** as the app type and configure it.
3. Add the Instagram product and connect a business account.
4. Copy Instagram app ID and Instagram app secret
5. Add the Instagram app ID and Instagram app secret to your app config
via `{Chatwoot installation
url}/super_admin/app_config?config=instagram`
6. Configure Webhooks:
- Callback URL: `{your_chatwoot_url}/webhooks/instagram`
- Verify Token: `INSTAGRAM_VERIFY_TOKEN`
- Subscribe to `messages`, `messaging_seen`, and `message_reactions`
events.
7. Set up **Instagram Business Login**:
- Redirect URL: `{your_chatwoot_url}/instagram/callback`
8. Test inbox creation via the Chatwoot dashboard.
## Troubleshooting & Common Errors
### Insufficient Developer Role Error
- Ensure the Instagram user is added as a developer:
- **Meta Dashboard → App Roles → Roles → Add People → Enter Instagram
ID**
### API Access Deactivated
- Ensure the **Privacy Policy URL** is valid and correctly set.
### Invalid request: Request parameters are invalid: Invalid
redirect_uri
- Please configure the Frontend URL. The Frontend URL does not match the
authorization URL.
---
## To-Do List
- [x] Basic integration setup completed.
- [x] Enable sending messages via [Messaging
API](https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/messaging-api).
- [x] Implement automatic webhook subscriptions on inbox creation.
- [x] Handle **canceled authorization errors**.
- [x] Handle all the errors
https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/error-codes
- [x] Dynamically fetch **account IDs** instead of hardcoding them.
- [x] Prevent duplicate Instagram channel creation for the same account.
- [x] Use **Global Config** instead of environment variables.
- [x] Explore **Human Agent feature** for message handling.
- [x] Write and refine **test cases** for all scenarios.
- [x] Implement **token refresh mechanism** (tokens expire after 60
days).
Fixes https://github.com/chatwoot/chatwoot/issues/10440
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Copilot Autofix powered by AI <62310815+github-advanced-security[bot]@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
# Pull Request Template
## Description
This PR will reset the recorder and clear attachments when switching
chats. It ensures that any ongoing recordings or attached files do not
persist across different conversations
Fixes
https://linear.app/chatwoot/issue/CW-4157/recorded-audio-is-being-preserved-between-conversationshttps://github.com/chatwoot/chatwoot/issues/11136
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
### Loom video
https://www.loom.com/share/6d6361650794426497467d6de1b4900d?sid=d856c540-1032-4ea2-8765-8704b76e8e1d
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This pull request includes significant changes to the filtering logic
for conversations in the frontend, here's a summary of the changes
This includes adding a `matchesFilters` method that evaluates a
conversation against the applied filters. It does so by first evaluating
all the conditions, and later converting the results into a JSONLogic
object that can be evaluated according to Postgres operator precedence
### Alignment Specs
To ensure the frontend and backend implementations always align, we've
added tests on both sides with same cases, for anyone fixing any
regressions found in the frontend implementation, they need to ensure
the existing tests always pass.
Test Case | JavaScript Spec | Ruby Spec | Match?
-- | -- | -- | --
**A AND B OR C** | Present | Present | Yes
Matches when all conditions are true | Present | Present | Yes
Matches when first condition is false but third is true | Present |
Present | Yes
Matches when first and second conditions are false but third is true |
Present | Present | Yes
Does not match when all conditions are false | Present | Present | Yes
**A OR B AND C** | Present | Present | Yes
Matches when first condition is true | Present | Present | Yes
Matches when second and third conditions are true | Present | Present |
Yes
**A AND B OR C AND D** | Present | Present | Yes
Matches when first two conditions are true | Present | Present | Yes
Matches when last two conditions are true | Present | Present | Yes
**Mixed Operators (A AND (B OR C) AND D)** | Present | Present | Yes
Matches when all conditions in the chain are true | Present | Present |
Yes
Does not match when the last condition is false | Present | Present |
Yes
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
This pull request includes changes to various components adding a
`skip-context-menu` class to ensure the system context menu opens
instead of the Chatwoot message one
---------
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
This PR adds native integration with Shopify. No more dashboard apps.
The support agents can view the orders, their status and the link to the
order page on the conversation sidebar.
This PR does the following:
- Create an integration with Shopify (a new app is added in the
integrations tab)
- Option to configure it in SuperAdmin
- OAuth endpoint and the callbacks.
- Frontend component to render the orders. (We might need to cache it in
the future)
---------
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
# Pull Request Template
## Description
This PR includes per-page support for table pagination in agent and team
overview reports.
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
### Loom video
https://www.loom.com/share/8c9668fe129c452986d8813a156dd3b8?sid=d637f4fe-ad0c-4f18-ad90-65e50247b3c6
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR includes the implementation of the new Compose Conversation form
in the conversation sidebar, replacing the old one.
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
### Loom video
https://www.loom.com/share/4312e20a63714eb892d7b5cd0dcda893?sid=9bd5254e-2b1f-462c-b2c1-a3048a111683
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
Previously, viewing translations required opening a modal, which was a
frustrating experience. This update improves the UX by displaying
translations inline.
https://www.loom.com/share/c69f4316248946208f2e56e2429063a2
A sample message with translated content (which has an option to see the
original):
<img width="313" alt="Screenshot 2025-03-12 at 6 57 49 PM"
src="https://github.com/user-attachments/assets/52434086-b57f-40e8-87b8-314c3519df4b"
/>
Right now, the translation is done based on the account locale. Some of
the future considerations.
- Add personal preference for the language (For eg: an agent can use the
software in spanish even though the company default is english), then
support translations based on personal preference.
- Add support for LLM translations (OpenAI integration)
- Add translations if Captain is enabled
- Add auto translation if the feature is turned on.
# Pull Request Template
## Description
This PR fixes the issue where the saved `order_by` value for the
conversation list is not being applied. The feature was originally added
in PR https://github.com/chatwoot/chatwoot/pull/8237 but broke after
merging the Vue 3 migration PR
https://github.com/chatwoot/chatwoot/pull/10047
Fixes
https://linear.app/chatwoot/issue/CW-4110/not-using-the-saved-sort-order-by-option-from-ui-settings
**Cause of the Issue:**
The previous implementation checked `orderBy` against the keys of the
sorting constants instead of their values. Since `orderBy` stores a
sorting value, this caused the condition to fail, leading to fallback to
the default sorting option.
**Solution:**
The fix ensures that `orderBy` is validated against the values of the
sorting constants rather than the keys. This correctly applies the saved
sorting preference, while still falling back to the default if needed.
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Loom video**
https://www.loom.com/share/ebe8a4d3f1c041c6862334dc3b6d43a3?sid=5167feb7-eb4a-4f2c-8211-662830ba946c
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR allows Copilot to be used without connecting the Captain assistant to an inbox. Currently, if Captain is enabled on an account, it takes over conversations and responds directly to users. This PR enables the use of Captain as a Copilot without allowing it to respond to users. Additionally, it allows using a different assistant for Copilot instead of the default Captain assistant.
The selection logic for the Copilot assistant follows this order of preference:
- If the user has selected a specific assistant, it takes first preference for Copilot.
- If the above is not available, the assistant connected to the inbox takes preference.
- If neither of the above is available, the first assistant in the account takes preference.
# Pull Request Template
## Description
Fixes
https://linear.app/chatwoot/issue/CW-4091/accessibility-improvement-support-bigger-font-size-for-the-dashboard
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
### **Loom video**
https://www.loom.com/share/1ab781859fa748a5ad54aacbacd127b4?sid=a7dd9164-a6de-462f-bff7-1b25e9c55b4f
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
The PR includes usability feedback fixes for the conversation card
context menu. A "Mark as Read" option has been added after "Mark as
Unread" to prevent misclicks due to shifting menu positions.
Additionally, a separator line has been introduced for better grouping
and clarity
#### **Orders**
<img width="210" alt="image"
src="https://github.com/user-attachments/assets/d7c04356-7cfb-4f43-ac55-beb4167f91e9"
/>
<img width="210" alt="image"
src="https://github.com/user-attachments/assets/593acd58-39cf-4b25-b119-03b89cb3528c"
/>
**Fixes** https://linear.app/chatwoot/issue/CW-4088/usability-feedback
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
### **Loom video**
https://www.loom.com/share/59f8ad3bf4054b299bfcffc0ba24eca1?sid=98fbb67d-c3e9-4fa4-9b04-2a7cb3bf8568
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This pull request includes multiple changes to the sidebar and route
metas to configure visibility of features on the dashboard.
Here's a summary of the changes
1. Added `installationTypes`, field to routes `meta`, this works along
side `permissions` and `featureFlags`
This allows us to decide weather a particular feature is accessible on a
particular type. For instance, the Billing pages should only be
available on Cloud
2. Updated `usePolicy` and `policy.vue` to use the new
`installationTypes` config
3. Updated Sidebar related components to remove `showOnlyOnCloud` to use
the new policy updates.
Testing the PR
Here's the matrix of cases:
https://docs.google.com/spreadsheets/d/15AAJntJZoyudaby77BOnRcC4435FGuT7PXbUXoTyU50/edit?usp=sharing
---------
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
# Pull Request Template
## Description
Dyte V1 API's are soon going to be deprecated, hence making sure we
update Chatwoot before that happens
Fixes#10704
## Type of change
Please delete options that are not relevant.
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
1. Open a new or existing conversation from the inbox
2. Press the video call icon on the message composer
3. Verify that the message dialog shows up with the join video call
button
4. Verify that clicking on join call does join the call
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [ ] New and existing unit tests pass locally with my changes (Unable
to run this locally)
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This PR introduces internal feature flags for testing purposes. These
flags will not be displayed on regular instances to prevent customer
confusion.
Additionally, a new feature flag, `contact_chatwoot_support_team`, has
been added for Chatwoot Cloud. This flag disables contact support for
third-party onboarded accounts, as support will be handled by the
original affiliate team.
Co-authored-by: Pranav <pranav@chatwoot.com>
This PR target two issues
### CC & BCC not updated correctly
When moving from one conversation to another, the store may not have the
list of all the messages. A fetch is subsequently made to get the
messages. However, this update does not trigger the `currentChat`
watcher. This PR fixes it by adding a new watcher on
`currentChat.messages`.
We also update the `setCCAndToEmailsFromLastChat` method to reset the
`cc`, `bcc` and `to` fields if the last email is not found. This ensures
that the data is not carried forward from a previous email
Fixes: https://github.com/chatwoot/chatwoot/issues/10477
### To address are not added correctly to the `CC`
If the `to` address of a previous email has multiple recipient, there
was no case to add them to the CC.
Fixes: https://github.com/chatwoot/chatwoot/issues/8925
---
Depends on: https://github.com/chatwoot/utils/pull/41
This PR updates the report pages for agents, inboxes, and teams by
replacing charts with aggregate values (under a feature flag). Users can
click on any item to view more details if needed. Most users seem to
prefer aggregate values, so this change will likely stay.
The PR also includes a few fixes:
- The summary reports now use the same logic for both the front-end and
CSV exports.
- Fixed an issue where a single quote was being added to values with
hyphens in CSV files. Now, ‘n/a’ is used when no value is available.
- Fixed a bug where the average value was calculated incorrectly when
multiple accounts were present.
These changes should make reports easier to use and more consistent.
### Agents:
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 18 AM"
src="https://github.com/user-attachments/assets/bf2fcebc-6207-4701-9703-5c2110b7b8a0"
/>
### Inboxes
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 10 AM"
src="https://github.com/user-attachments/assets/b83e1cf2-fd14-4e8e-8dcd-9033404a9f22"
/>
### Teams:
<img width="1436" alt="Screenshot 2025-01-26 at 10 47 01 AM"
src="https://github.com/user-attachments/assets/96b1ce07-f557-42ca-8143-546a111d6458"
/>
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
# Pull Request Template
## Description
https://github.com/chatwoot/utils/pull/38
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
Migration Guide: https://chwt.app/v4/migration
This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:
- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.
---------
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
To test this, set the `useNextBubble` value to `true` in the
localstorage. Here's a quick command to run in the console
```js
localStorage.setItem('useNextBubble', true)
```
```js
localStorage.setItem('useNextBubble', false)
```
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
# Pull Request Template
## Description
This PR fixes the overflow issue with the chat list header title.
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Before**
<img width="484" alt="image"
src="https://github.com/user-attachments/assets/e46f6daf-e2f3-4f1c-ba33-00a932d7788f"
/>
**After**
<img width="484" alt="image"
src="https://github.com/user-attachments/assets/d45808aa-ebbd-47e4-be32-f643c22b363f"
/>
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
- Increase the sidebar and chatlist width on screens bigger than 2xl
- Fix background of the copilot sidebar
- Increase the breakpoint for hiding chatlist from 1024 to 1200
# Pull Request Template
## Description
This PR will fix reactivity issue with `<woot-tabs />` component.
**Cause of issue**
The `<woot-tabs />` component used an internal ref,
`internalActiveIndex` to track the `active` tab. However, it didn’t sync
with the `index` prop when updated by the parent, causing mismatched tab
selections.
**Solution**
The component now directly uses `props.index` to ensure it always
reflects the latest value from the parent. The unnecessary
`internalActiveIndex` ref has been removed. Changes to the active tab
emit a `change` event to update the parent.
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Loom video**
**Before**
https://www.loom.com/share/76eb32f1e7f7422f84055a102bf80951?sid=bc28c6ff-9640-4d3b-956c-99c1ec164971
**After**
https://www.loom.com/share/6bd8125ede5d43dc8fe115c3f1fb159b?sid=c376617a-94fb-4f71-8664-e0bd9e7af0b4
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR adds dropdown primitives to help compose custom dropdowns across the app. The following the sample usage
---------
Co-authored-by: Pranav <pranav@chatwoot.com>
This fix consists of translating the message when another user is typing on the other side.
---
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
# Pull Request Template
## Description
This PR fixes the issue where the bulk action inbox assignable agent
list was not showing.
The issue started after merging this [feat: Vite+Vue 3
PR](https://github.com/chatwoot/chatwoot/pull/10047 ).
**Cause of issue**
Previously, `selectedInboxes` was accessed from the `ChatList.vue`
component. However, after moving the bulk action logic from mixin to the
`useBulkActions.js` composable, we were still referencing
`selectedInboxes` from the `ChatList.vue` component, even though it was
being set in the composable. This caused the API failed to load the
assignable agent list.
Ref:https://github.com/chatwoot/chatwoot/blob/develop/app/javascript/dashboard/composables/chatlist/useBulkActions.js#L18
**Solution**
Removed the usage of `selectedInboxes` from the `ChatList.vue` component
ref and using `selectedInboxes` ref directly from the
`useBulkActions.js`
Fixes
https://linear.app/chatwoot/issue/CW-3696/bulk-action-agent-list-is-not-loading
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Loom video**
https://www.loom.com/share/21e3835b3db04e34b94531ec128b586b?sid=beda60f0-1c8e-457b-b617-379d4af91873
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR has the initial version of the new sidebar targeted for the next major redesign of the app. This PR includes the following changes
- Components in the `layouts-next` and `base-next` directories in `dashboard/components`
- Two generic components `Avatar` and `Icon`
- `SidebarGroup` component to manage expandable sidebar groups with nested navigation items. This includes handling active states, transitions, and permissions.
- `SidebarGroupHeader` component to display the header of each navigation group with optional icons and active state indication.
- `SidebarGroupLeaf` component for individual navigation items within a group, supporting icons and active state.
- `SidebarGroupSeparator` component to visually separate nested navigation items. (They look a lot like header)
- `SidebarGroupEmptyLeaf` component to render empty state of any navigation groups.
----
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
# Pull Request Template
## Description
This PR resolves the issue where the modal in the context menu
disappears when not being hovered over.
**Cause of issue.**
The problem occurred because the modal-related component was placed
inside `MessageContextMenu.vue`, and the parent wrapper was using the
classes `group-hover:visible invisible`. This caused the modal to only
appear when the message item, where the context menu was opened, was
hovered over.
**Solution**
To fix this, I removed the `group-hover:visible` invisible class from
the parent wrapper and moved it into the `woot-button` within the
`MessageContextMenu.vue` component. Additionally, I added a nested group
with the class group/context-menu, allowing the focus to remain on the
context menu itself.
Fixes
https://linear.app/chatwoot/issue/PR-1415/modal-in-the-context-menu-disappears-unless-hovered
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Loom video**
**Before**
https://www.loom.com/share/458f90708664493c86e909a56869d065?sid=0564a508-09a5-4e73-800b-8042140a22ba
**After**
https://www.loom.com/share/c119936d181d406d89468f9482ef6b81?sid=5cf3b1b4-6c66-4f8c-8f93-a62465a93b57
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR updates the sidebar component to use a native <a> tag for the Help Center URL component. It also updates the build pipeline to use the esbuild options minifyIdentifiers and keepNames set to true.
In the `DropdownList.vue` component, the `onSearch` function was not properly passing the search value to the parent component. This resulted in the `onSearch` event in parent components (such as `LinkIssue.vue`) receiving an undefined value instead of the actual search term.
f18ed01eb7/app/javascript/dashboard/components/ui/Dropdown/DropdownList.vue (L45-L52)
The issue was resolved by modifying the `onSearch` function in `DropdownList.vue` to correctly pass the search value to the `debouncedEmit` function:
On production on multiple instances it may happen that the UI is
rendered in correctly, with a lot of options in the sidebar not
available. On further investigation I found out that the feature flag
checks were disabling multiple of those, and also we could see many
correlated errors that pointed towards missing information.
So, there were two problems here
1. The `vuex-router-sync` was not very reliable in some cases
2. In `App.vue` the watch on `currentAccountId` didn't always trigger.
## Fix Tested on Staging
Basically tried to reload the page ~50 times with cache enabled,
disabled, throttling, navigating different pages.
https://www.loom.com/share/1bb27294aa364ac4acfb647780d6385a?sid=87e31330-8cb7-4ded-8616-5e95e2ae3516
<details><summary>
#### What I thought was the fix
</summary>
<p>
### My chain of actions
Replacing vuex-router-sync at first worked fine, but then I saw it was
still failing in some cases, I assumed (I was half-correct tho) that the
rendering of the `App.vue` and syncing of the route to the store was not
happening in a synchronous pattern. So I decided, let's not rely on the
store when the route is directly available in the App context.
Following this, I refactored `useAccount` composable to use `useRoute`
directly, instead of the store, and then replaced the getter inside
`App.vue`. What this did was surface the issue but more consistently 🤯
I saw the watcher, added some console logs, and turns out it was not
getting triggered in all those cases. So I added an `immediate` to it.
And viola, it works!
At the moment, this is deployed to staging and seems to be working
correctly. But we still need to verify it for sure, since how this issue
was surfaced is still a mystery. All we know is that it shows up when
the widget is also loaded alongside the app (if it loads before or after
the app, it works fine)
### What about the route in the store?
Well I have used the `route` usage there with fallback to the store
state. Since Vuex exists in the app context, the route should always be
available to it. But after today I have lost all trust in JavaScript and
will worship rails until end of my life, so I added that in a
`try-catch` block, logged the error to Sentry
</p>
</details>
## Here's the real fix
If you read the explanation I wrote earlier, I thought I fixed the
issue, but then the chat list navigation completely broke. So I removed
the custom route sync implementation and added the original package
back. Turns out the vuex-router-sync earlier was placed after the app
was initalized, however for it to work, the vue app context is not
required. And it's best to run it before the app is even bootstrapped,
so I added it back and placed it correctly.
So the following changes fixes this problem
1. Hoisting the `sync` function call to before we call `createApp` this
ensures that the stores and route hooks are in place before even the app
is created
2. Ensuring the `initializeAccount` is run immediately when watching
`currentAccountId`
4. Source `currentAccountId` for critical top of the tree components
directly from the route instead of the store
- Switch to pnpm based build
- Switch circleci from docker to machine to have more memory
- Fix frontend and backend tests
Fixes
https://linear.app/chatwoot/issue/CW-3610/fix-circle-ci-for-vite-build
---------
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
- Implemented custom @play, @pause methods to update the state of the recording. Once the recording is finished the button icon changes from stop button to play/pause button.
- Removes the console error undefined hasAudio
Fixes https://linear.app/chatwoot/issue/CW-3609/audio-recorder-issue
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This PR makes the following changes
1. Update v-model bindings for components using the old `value` prop and `input` event method
2. Remove components that were not used anywhere
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
