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639 Commits

Author SHA1 Message Date
Shivam Mishra
bce2a07d03
feat: do not send contact details to the widget (#9223) 
* refactor: use has_email instead of email

* feat: remove usage of details directly in forms

* test: update payload

* test: fix transcript test

* refactor: use computed hasEmail

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-12 15:30:07 +05:30
Sojan Jose
18bfda35b3
chore: Fix agent API returning 500 error (#9193) 
- We were using the @user object in the view, which wasn't available when using api_access_token.
- Also replaced the object to @agent and added additional specs to confirm the right object

fixes: https://linear.app/chatwoot/issue/CW-3185/agent-create-api-throwing-500-response
ref: https://discord.com/channels/647412545203994635/1219928138163949568/1219928138163949568
 2024-04-04 19:44:47 +05:30
Sojan Jose
4e28481f27
feat: Conversation API to return applied_sla and sla_events (#9174) 
* chore: Add sla_events to push_event_data

* chore: Return SLA details in the API

* chore: feature lock sla push event data

* Update _conversation.json.jbuilder

* chore: rubocop fixes
 2024-04-01 23:30:07 +05:30
Vishnu Narayanan
16282f6a66
feat: Add push/email notification support for SLA (#9140) 
* feat: update SLA evaluation logic

* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* feat: add SLA push/email notification support

* chore: refactor sla_status to include active_with_misses

* chore: add support for sla push/email notifications

* chore: refactor

* chore: add liquid templates

* chore: add spec for liquid templates

* chore: add spec for sla email notifications

* chore: add spec for SlaPolicyDrop

* chore: refactor to ee namespace

* chore: set enterprise test type to mailer

* feat: enable sla notification settings only if SLA enabled

* chore: refactor

* chore: fix spec

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-03-29 20:27:21 +11:00
Shivam Mishra
9a1c54a82d
feat: disable automation rules if condition fails multiple times (#9017) 
* feat: add email for disabling automation rule

* feat: disable automation rules and notify admin

* feat: reset error count after update

* feat: trigger invalid_condition_error if rule is invalid

* feat: setup error trackable concern

* refactor: use ErrorTrackable in Reauthorizable

* fix: optional argument

* feat: separate reauthorization_required_key

* test: update case to use ERROR_TRACKABLE_COUNT

* Revert "test: update case to use ERROR_TRACKABLE_COUNT"

This reverts commit f439847147556a02759a7597a7fcf1d66091cafc.

* Revert "feat: separate reauthorization_required_key"

This reverts commit f4514fce217b0a2f2c2bf701a15de0a8b47acbc4.

* Revert "fix: optional argument"

This reverts commit 93b4194ec3f10f67e2402388c966c071c4d3b4fd.

* Revert "refactor: use ErrorTrackable in Reauthorizable"

This reverts commit 513c2a522bc782e73ea4b0f5ae34ce01e70e042c.

* Revert "feat: setup error trackable concern"

This reverts commit 278683060cf422f60af5d5c77100aa5272141141.

* feat: use reauthorizable for automation rule

* feat: remove redis key

* test: fix method names

* chore: refactor

---------

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2024-03-28 13:14:16 +05:30
Shivam Mishra
e94b276f64
feat: Add help URLs for features in features.yml (#9134) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 10:30:46 -07:00
Shivam Mishra
bd97226c95
fix: Locale not correct in root url when accessing help center with custom domain (#9110) 
- Ensuring that SwitchLocale concern handles the case of custom domain for portals and set locale according to that

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-03-19 18:48:59 +05:30
Sojan Jose
3dae3ff3ad
feat: Conversation update API for sla_policy_id (#8973) 
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
 2024-03-14 17:22:32 +05:30
Shivam Mishra
9f70b93ff3
feat: Add information about email in the transcript (#9020) 2024-03-06 22:28:33 -08:00
Sivin Varghese
dafedddc1a
feat: Remove Foundation in favor of Tailwind (#8984) 
* feat: Remove foundation

* chore: Minor fix

* Minor fix

* Update _forms.scss

* chore: More changes

* chore: Minor fix

* chore: Clean up

* fix: font-weight

* chore: More changes

* chore: Setting page

* chore: Editor fix

* chore: Reports page

* chore: More changes

* chore: Minor changes

* chore: More fixes

* chore: More changes

* chore: More changes

* chore: More changes

* chore: Minor fix

* chore: More changes

* chore: More changes

* chore: More changes

* chore: More changes

* chore: Clean up

* chore: Minor fix

* chore: Clean ups

* chore: Rename basic file

* chore: Remove unused files

* chore: Fix expanded input

* Fix campaign rendering

* chore: Clean up

* chore: More changes

* chore: Remove unused files

* fix: Overflow issue

* chore: Minor fix

* chore: Clean up

* chore: Minor fix

* chore: Remove unused files

* chore: Minor fix

* chore: Minor fix

* fix: autoprefixer start/end value has mixed support

* chore: Minor fix

* chore: Remove unused files

* chore: Minor fix

* chore: Minor fix

* chore: Minor fix

* Add responsive design to label settings

* fix inbox view

* chore: Minor fix

* w-60% to w-2/3

* chore: Fix team

* chore: Fix button

* w-[34%] to w-1/3

* chore: Fix border

* Add support mobile views in team page

* chore: fix snackbar

* chore: clean up

* chore: Clean up

* fix: loading state alignment

* fix: alert styles

* chore: Minor fix

* fix: spacing for agent bot row

* fix: layout

* fix: layout for SLA

* fix: checkbox

* fix: SLA checkbox spacing

* Update inbox settings pages

* fix macros listing page layout

* fix canned responses

* chore: Fix bot page

* chore: fix automation page

* chore: fix agents page

* chore: fix canned response editor

* chore: Fix settings table

* chore: fix settings layout

* chore: Minor fix

* fix: canned response table layou

* fix: layout for table header for webhooks

* fix: webhook row layout

* fix: dashboard app modal layout

* fix: add title to canned response truncated shortcode

* fix: dashboard apps row layuot

* fix: layouts hooks

* fix: body color

* fix: delete action color in portal locales

* fix: text color for campagin title

* fix: success button color

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-28 13:56:28 +05:30
Nithin David Thomas
b7a83dcbcd
feat: Add a placeholder for image attachments in conversations view (#8969) 
We analyze an image to get it's height and width. On the frontend, we would show a placeholder with the corresponding width and height until the images are loaded properly.

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-27 14:46:16 -08:00
Sojan Jose
773be6f8ec
feat: Interface to validate response_source (#8894) 
- This PR adds a UI to validate the response source quality quickly. It also helps to test with sample questions and update responses in the database when missing.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2024-02-26 20:20:12 +05:30
CristianDuta
ebae547a60
feat: Add ability to resolve API channel conversations (#8348) 
- Create a new endpoint to fetch a single conversation in client apis
- Create a new endpoint to resolve a single conversation in client apis
- Update swagger API definition to include missing endpoints

Fixes: #6329

Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
 2024-02-21 17:41:20 +05:30
Muhsin Keloth
e6cf8c39b7
feat: Update last_snoozed_at after the un-snooze notification (#8943) 2024-02-20 18:55:39 +05:30
Nithin David Thomas
721a2f5052
feat: API changes to support multi step user signup (#8933) 
-API Changes to support the new onboarding flow 

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-02-20 16:48:51 +05:30
Pranav Raj S
c607f09be0
feat: Improve the rendering of CSV exports (#8914) 
Improve the rendering of the datestamp
 2024-02-12 20:01:58 -08:00
Pranav Raj S
6a630bc489
chore: Render timestamp in a better format in conversation traffic export (#8897) 
chore: Render timestamp in a better format in conversation traffic reports
 2024-02-09 00:48:10 -08:00
Sivin Varghese
9e0468cd73
feat: Inbox header actions (Snooze/Delete) (#8858) 
* feat: Inbox header actions (Snooze/Delete)

* chore: Minor fix

* chore: Fix eslint

* Update inboxHotKeys.js

* feat: custom snooze

* Update actions.spec.js

* chore: Clean up

* chore: add snoozed_until to notification end point

* chore: Minor fix

* chore: Minor style fix

* chore:Clean up

* chore: review fixes

* chore: Minor fix

* chore: Adds alert

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-06 08:54:15 +05:30
Sojan Jose
390cd756e8
chore: Reorganize the installation config settings (#8794) 
- Reorganizing installation config settings to move more configurations into UI from environment variables
- Changes to installation config to support premium plans in the enterprise edition
- Fixes the broken premium indicator in account/show and accounts/edit page
 2024-01-31 16:48:42 +04:00
Sojan Jose
59184122f7
fix: [Snyk] Security upgrade administrate from 0.19.0 to 0.20.1 (#8741) 
-  Upgrade  administrate  gem to latest
- Update the `show` partial with changes from upstream
 2024-01-25 17:33:21 +04:00
Sivin Varghese
381423b1ae
fix: Removed author section from public help center (#8767) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-01-25 17:17:16 +05:30
Surabhi Suman
4b40c61201
feat: Support Regex validation for custom attributes (#7856) 
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.

Fixes: #6866
 2024-01-23 18:01:57 +04:00
Nithin David Thomas
c29a9ad062
feat: Updates branding logo and name in public portal footer (#8745) 
- Use white-label settings for Chatwoot Help Center

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-01-19 13:37:24 +04:00
Muhsin Keloth
c899cc825d
fix: Handle Contact import MalformedCSVError (#8706) 2024-01-18 13:05:58 +05:30
Muhsin Keloth
eb972684b3
feat: Show notification last active time instead of created time (#8724) 2024-01-18 09:41:53 +05:30
Sojan Jose
316cf35795
chore: Add display manifest to whitelabel settings (#8708) 
- Adds display manifest to white label settings
- Improve the app config rendering with options for display name and description
 2024-01-16 09:50:23 +04:00
Sojan Jose
0b2f539ad0
chore: Update self-hosted billing redirect (#8580) 2023-12-18 16:34:47 -08:00
Sivin Varghese
15f50635e7
fix: undefined method `available_name' for nil:NilClass (#8563) 2023-12-15 09:41:35 +05:30
Sivin Varghese
fd1813949a
fix: Undefined method `name' for nil:NilClass (#8562) 2023-12-15 09:03:16 +05:30
Sojan Jose
34675da6fa
feat: Settings screen for custom branding (#8543) 
- Ability to configure Chatwoot custom branding from UI when using paid plans

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-12-13 13:16:24 -08:00
Sojan Jose
376de685fb
chore: Adds API for agent bot avatar upload (#8533) 
Adds API for agent bot avatar upload
- accounts/agent_bot
- platform/agent_bot
 2023-12-11 19:02:11 -08:00
Pranav Raj S
890515edfd
feat(perf): Cache labels on the conversation model (#8527) 2023-12-11 18:27:55 -08:00
Sivin Varghese
27239ae14a
feat: Adds API for retry messages in conversation (#8518) 2023-12-11 09:33:39 +05:30
Sojan Jose
89710b406e
chore: Remove missing styles for super admin (#8519) 
- Remove missing stylesheet references for super admin
 2023-12-08 20:47:57 -08:00
Nithin David Thomas
f002870c6a
feat: Super admin design improvements (#8517) 
- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages


Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-12-08 19:40:35 -08:00
Muhsin Keloth
76711d95ff
chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Sivin Varghese
ad8ba299c9
feat: Author sections in category block and category list (#8414) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-11-27 15:13:38 +05:30
Sivin Varghese
2d1f70eb79
feat: Update public portal colors with new design (#8230) 2023-11-23 08:16:52 +05:30
Nithin David Thomas
31c709be5c
fix: Opens foreign links from article page in new tab [cw-2725] (#8304) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-11-22 01:57:58 +05:30
Sojan Jose
f23e33c1a9
perf: Remove unwanted conversation count query (#8372) 2023-11-17 16:40:40 -08:00
Sivin Varghese
cb1e25a487
feat: Change the highlight in article page on scrolling (#8330) 2023-11-15 13:51:46 +05:30
Shivam Mishra
b411b6ca21
feat: remove feature flag checks for message reply to (#8352) 2023-11-15 13:05:58 +05:30
Nithin David Thomas
201d476720
chore: Add meta viewport tag to public portal (#8335) 2023-11-09 20:30:58 -08:00
Nithin David Thomas
1948bef9ac
fix: Fix line break issue with link in portal header (#8323) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-11-08 20:38:38 -08:00
Sivin Varghese
5486f39f7e
feat: Update uncategorized block design (#8324) 2023-11-09 08:47:38 +05:30
Sivin Varghese
f018b0013c
feat: Updated the design of the article page (#8166) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-11-08 18:05:13 -08:00
Sivin Varghese
950f085e80
feat: Updated the design of the category page (#8165) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-11-08 18:03:16 -08:00
Sivin Varghese
268e26625b
feat: Adds the ability to see the popular articles (#8152) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-11-08 18:01:07 -08:00
Sivin Varghese
7041d86e4d
feat: Updated home page design (#8106) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-11-08 17:59:03 -08:00
Sivin Varghese
78398ee800
feat: Updated public portal header design (#8089) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-11-08 17:56:59 -08:00
Pranav Raj S
d1cbc56d67
chore: Update widget config API to migrate the widget (#8303) 
- Update the keys in the widget config API to support loading the widget separately from the Rails App.
 2023-11-06 15:27:29 -08:00
Nithin David Thomas
3b84b0fc47
feat: Creates 404 page for public portal [CW-2727] (#8293) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-11-04 04:59:44 +05:30
Shivam Mishra
b6584ec68b
feat: toggle reply to on widget based on feature flag (#8261) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-31 21:33:14 +05:30
Pranav Raj S
653e0335c0
fix: Handle PermissionDeniedError for Dialogflow processor (#8252) 2023-10-30 13:24:03 -07:00
Pranav Raj S
6c4b92f7f6
fix: Revert the changes for SyncCustomFilterCountJob (#8238) 2023-10-27 10:45:48 -07:00
Shivam Mishra
d94108bf3f
feat: show ReplyTo in widget UI (#8094) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-27 13:35:02 +05:30
Sivin Varghese
ab872beb1d
feat: Helper to support dynamic system theme in public portal (#8206) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-26 12:59:51 +05:30
Shivam Mishra
9551dbc25f
feat: add gtm to vueapp (#8154) 2023-10-24 15:51:21 +05:30
Sivin Varghese
35a9acf099
feat: Adds the ability to set an emoji for help center category (#8111) 2023-10-20 13:52:30 +05:30
Pranav Raj S
d3bf828524
chore: Adds hasConversation flag in chatwoot:on-start-conversation event (#8132) 2023-10-17 16:24:00 -07:00
Sivin Varghese
b6ba0f343e
feat: Reverse the contact merge (#8057) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-10 08:20:48 +05:30
Nithin David Thomas
b71a580573
feat: Adds dark theme support for public portal [CW-2525] (#7979) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-10-04 11:56:00 +05:30
Sojan Jose
e4de366b8d
feat: Add an option to listen to the start conversation click events (#8038) 
This PR will add a new event chatwoot:on-start-conversation to the chat widget, which you can listen to and trigger custom interactions on your end.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-03 18:01:40 -07:00
Sojan Jose
826d9ec5a7
chore: Refactor Response Bot Data Schema (#8011) 
This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log

- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
 2023-10-01 19:31:38 -07:00
Pranav Raj S
12a64f1b10
chore: Add an API to find the contacts using contact inbox sourceId (#8012) 
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
 2023-09-28 15:26:28 -07:00
Sojan Jose
f7f04f788e
feat: Add an option to view the generated articles by Robin AI (#7995) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-27 18:16:36 +05:30
Sojan Jose
dd0930d75e
chore: Improve search in super admin panel (#7952) 
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-22 19:41:13 +05:30
Smit Bosamiya
0ad2f94151
fix: Error when attempting to Delete User-Associated Accounts via Super Admin Console (#7810) 
This pull request addresses the issue where an error is encountered while attempting to delete user-associated accounts through the Super Admin Console. The problem arises from an error that occurs when the "destroy" action is triggered on an associated account.

Fixes: #7809
 2023-09-19 21:16:11 -07:00
Sojan Jose
30b8a365dc
chore: Improve the feature management styles in super admin (#7920) 2023-09-15 15:55:15 -07:00
Sojan Jose
e9950afb1a
refactor: Optimise article query in chat widget (#7919) 
- optimise article query in chatwidget
 2023-09-14 17:19:42 -07:00
Pranav Raj S
94a20af9db
fix: Render articles in widget if it is available (#7654) 
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-09-14 19:56:17 +05:30
Nithin David Thomas
a8009c7b39
fix: Allow Iframes requests on portal controller (#7858) 2023-09-06 14:25:03 +05:30
Sojan Jose
acb7debd3f
chore: Contact import improvements (#7787) 
- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes: #7307
 2023-08-23 23:24:47 -07:00
Sojan Jose
178bc80b25
fix: Update email alerts for Slack integration (#7739) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-08-17 11:46:37 -07:00
Pranav Raj S
ebefb2e201
fix: Consider the emails where in-reply-to header has multiple values (#7715) 
- Return the first message id for now to avoid the errors and subsequently missing the message.
- Use .last instead of .first to avoid expensive query.
- Fix array response in response bot.

Fixes:  https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and
 2023-08-11 17:53:57 -07:00
Pranav Raj S
bafff90f18
chore: Add account_id scope for conversation.messages (#7707) 2023-08-10 23:02:53 -07:00
Pranav Raj S
961d810645
Revert "feat: Show popular articles on widget home" (#7706) 2023-08-10 22:27:51 -07:00
Pranav Raj S
1a06bfd69c
fix: Force account_id in message filters (#7705) 2023-08-10 21:58:25 -07:00
Pranav Raj S
1cac2e86c3
fix: Limit count query to return only 10 values (#7704) 2023-08-10 19:30:02 -07:00
CristianDuta
bf2b75b281
feat: Add message timestamp to the conversation transcript emails (#7648) 
Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-08-04 17:21:14 -07:00
Nithin David Thomas
e052a061f4
feat: Show popular articles on widget home (#7604) 2023-08-01 21:32:44 +05:30
Pranav Raj S
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Sojan Jose
4d8ba0148c
fix: Use Display name for campaigns (#7631) 
fixes: #4299
 2023-07-27 17:58:19 +03:00
Jordan Brough
a7bc855486
refactor: Remove deprecated "belongs_to" relationships in Message (#7434) 
- Remove the deprecated columns in message model
 2023-07-27 11:41:34 +03:00
Pranav Raj S
a6a0e78bbe
feat: Sort articles based on views (#7599) 2023-07-24 20:27:43 -07:00
Pranav Raj S
fa7bbdb0b3
feat: Add support for plain design help center layout (#7598) 2023-07-25 05:13:52 +05:30
Sojan Jose
480f34803b
feat: Response Bot using GPT and Webpage Sources (#7518) 
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
 2023-07-21 18:11:51 +03:00
Karthick Venkatesan
91e2da5e74
fix: Uncategorized article display error - HelpCenter-> Portal -> Uncategorised Article (#7504) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-07-12 16:34:16 -07:00
Tejaswini Chile
71837bedf9
feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Pranav Raj S
b57063a8b8
feat: Support dark mode in login pages (#7420) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-07-01 07:49:52 +05:30
Pranav Raj S
93daaea19b
feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Tejaswini Chile
9d0de04f7c
fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Shivam Mishra
e8a27bea4b
feat: Add APIs for limit check in accounts (#7242) 2023-06-15 20:11:40 -07:00
Shivam Mishra
cac9fe1880
Revert "feat(perf): update query to reduce N+1 impact [CW-1926] (#7228)" (#7271) 
This reverts commit f28533bc47.
 2023-06-15 16:23:56 +05:30
Nithin David Thomas
06ac7c829b
fix: Fixes wrong variable usage in transcript file (#7316) 2023-06-15 16:00:21 +05:30
Muhsin Keloth
6eb4fa41ff
feat: Add sender details and message create date in the attachment API (#7308) 2023-06-14 17:29:13 +05:30
Nithin David Thomas
d2aa19579e
feat: Adds support for superscript in help center articles (#7279) 
- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-14 15:39:00 +05:30
Tejaswini Chile
23ca6d56f9
feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Nithin David Thomas
1017903ee1
fix: Adds domain option to user cookies set by SDK [CW-352] (#7070) 
* fix: Adds domain option to user cookies set by SDK

* Adds domain to init event from chatwootSettings variable

* Testing multiple domains on heroku

* Updates with sdk from staging

* Removes sdk init code

* Testing why cookie is not getting set

* Cleans up testing code

* Refactors code to fix codeclimate issues

* Update app/javascript/sdk/cookieHelpers.js

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* Adds test cases for setCookieWithDomain

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-06-08 14:27:49 +05:30
Pranav Raj S
39eaed7766
fix: Cannot read properties of undefined (reading 'always_play_audio_alert') (#7260) 2023-06-06 15:16:25 -07:00
Sojan Jose
117d5301b4
chore: API documentation updates for CSAT surveys (#7255) 
- Expose conversation uuid in APIs
- swagger documentation for cast survey update via public/message/update endpoints
- swagger documentation for survey/responses/conversation_uuid endpoint

Fixes: #6328
 2023-06-05 21:14:01 +05:30
Shivam Mishra
f28533bc47
feat(perf): update query to reduce N+1 impact [CW-1926] (#7228) 
* feat: update query to reduce N+1 impact

* feat: remove channel eager loading

fixes the error: ActiveRecord::EagerLoadPolymorphicError Exception: Cannot eagerly load the polymorphic association :channel

* test: fix search test

* chore: revert change
 2023-06-02 11:11:55 +05:30
Shivam Mishra
f1a77ba934
feat: allow superadmins to reset cache keys for IndexedDB (#7180) 
Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load.

fixes: https://linear.app/chatwoot/issue/CW-1817

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-05-29 23:05:17 +05:30
amplitudes
91d1d44aa9
fix: profile picture distortion (#7203) 
By applying pr-1 on a container div instead of directly on the image (which distorts it), it creates the intended padding effect without any image distortion.
 2023-05-29 15:00:14 +05:30
Nithin David Thomas
2764338453
fix: Fixes wrong copy being sent to users via email invite [cw-1290] (#7159) 
* fix: Fixes invite email copy

* fix: Fixes wrong copy being sent to users via email invite
 2023-05-23 09:37:40 +05:30
Shivam Mishra
4f0fcfcbcd
feat: allow Microsoft Clarity from CDN (#7163) 
* feat: add microsoft clarity to main app

* feat: mask messages

* fix: spacing
 2023-05-23 08:00:01 +05:30
Shivam Mishra
958c0d7946
feat(perf): improve performance of conversation filter API [CW-1605] (#7120) 
* feat(perf): don't use count

* feat(perf): include messages in the conversation query

* feat: include contact inboxes

* refactor: use blank?
 2023-05-22 16:03:11 +05:30
Shivam Mishra
b988a01df3
fix: exclude private and activity messages from public API (#7123) 
- Exclude private messages
 2023-05-19 14:24:49 +05:30
Shivam Mishra
f2f33038f2
fix: Make category non-mandatory (#7117) 
Creating articles in a new help center without categories throws an error. This PR fixes that.
 2023-05-18 18:42:28 +05:30
Pranav Raj S
a3547c5a1f
feat: Show Table of Contents in the article sidebar (#7085) 2023-05-15 18:43:16 -07:00
Sojan Jose
f2a34ad8aa
Chore: Remove deprecation warning post rails upgrade (#7080) 
Fixes: https://linear.app/chatwoot/issue/CW-1575/fix-deprecations-post-upgrade-to-rails-7
 2023-05-15 16:32:27 +05:30
Nithin David Thomas
7dd1562b40
fix: Welcome email copy changes and canned response API error handling [cw-1290] (#7054) 
Fixes: https://linear.app/chatwoot/issue/CW-1290/minor-ui-issues
 2023-05-15 16:17:55 +05:30
Sivin Varghese
198cd9b28d
feat: Show next available day/hour and minutes on widget (#6902) 
* feat: Show next available hour and minutes on widget

* chore: Adds spec

* chore: Show days

* chore: Code clean up

* chore: Review fixes

* chore: Minor fixes

* chore: Review suggestion fixes

* chore: Minor fixes

* Added timezone to widget payload

* chore: Adds time zone

* chore: Review fixes

* chore: Adds comments

* chore: Rounded up min with nearest multiple of 5

* chore: Review fixes

* chore: Review fixes

* chore: Review fixes

* chore: Review fixes

* chore: Fix specs

* chore: Review fixes

* chore: Fix specs

* chore: Review fixes

* chore: Moved day names to i18n

* chore: Review fixes

* chore: Fix specs

---------

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-05-12 19:25:51 +05:30
Muhsin Keloth
2c3160cfee
feat: API to list all attachments for a conversation (#7059) 
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
 2023-05-12 15:48:06 +05:30
Sojan
65bad90b69 Revert "fix: Welcome email copy changes and canned response API error handling [cw-1290] (#6905)" 
This reverts commit 07aaa046c1.
 2023-05-10 16:43:18 +05:30
Nithin David Thomas
07aaa046c1
fix: Welcome email copy changes and canned response API error handling [cw-1290] (#6905) 
* fix: Welcome email copy changes and canned response API error handling

* Review fixes

* Uses mixin for alerts in canned page

* Typo fixes

* Copy changes

* Fixes broken tests

* Fixes review comments

* Fixes typo errors with mail template

* Removes unwanted case

* Fixes repetitive texts

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-05-10 15:55:48 +05:30
Tejaswini Chile
6137a45214
chore: Update link in the reply summary email (#7024) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-05-09 17:39:09 -07:00
Pranav Raj S
ce3e38df0f
chore: Update the design of the help center portal (#6775) 2023-05-08 15:31:38 -07:00
Pranav Raj S
683f259771
fix: Fix rendering issues in Help Center (#7042) 2023-05-08 12:23:26 -07:00
Sojan Jose
022383d942
chore: Upgrade to Rails 7 (#6719) 
fixes: #6736
 2023-05-06 10:44:52 +05:30
Muhsin Keloth
59433d9d3c
feat: Adds the ability to sort conversations (#6853) 
* Add sort filter

* Change UI

* Change filter

* Complete sort by filters

* Style fixes

* Fix default sort

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/ChatList.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Added translation

* Added review fixes

* Add more updates

* Code cleanups

* Update last_activity_at on message received event

* Cleans up the design for chatlist and icons

* Fix sort

* Remove inline styles

* Add tag along with the title

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-05-05 17:08:32 -07:00
Tejaswini Chile
847d7ea082
feat: Add support to uncategorized articles (#6912) 2023-05-02 15:35:26 +05:30
Shivam Mishra
0874aeee2d
feat: priority UI (#6966) 2023-04-24 19:00:08 +05:30
Tejaswini Chile
e3193dcabc
feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Tejaswini Chile
905e77048f
chore: Contact import improvements (CW-1362) (#6747) 
Fixes: https://linear.app/chatwoot/issue/CW-1362/csv-imports-are-not-working-properly
Fixes: #3462

---------

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-04-18 00:40:55 +05:30
Shivam Mishra
17ff1f11a7
feat: better download for conversation traffic heatmap (#6755) 
* feat: genearte report in a grid

* refactor: update API usage

* refactor: separate generate method

* refactor: abstract transform_data

* feat: annotate with comments

* feat: add explicit timezone

* feat: download data only in user timezone

* fix: dates included in heatmap
 2023-04-11 09:40:54 +05:30
Pranav Raj S
91dc7733b0
feat: Use inbox image as avatar for the bot (#6859) 2023-04-07 13:25:18 -07:00
Pranav Raj S
ebd5fbef17
chore: Use feature_flags attribute instead of settings_flags (#6820) 
* chore: Use feature_flag instead of settings_flag

* Remove unnecessary changes
 2023-04-04 09:56:58 -07:00
Shivam Mishra
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710) 
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
 2023-03-27 12:16:25 +05:30
Shivam Mishra
e5134c9ef5
[CW-53] feat: allow downloading heatmap report (#6683) 
* feat: add control header slot

* feat: add download API call

* feat: add conversation traffic template

* feat: allow downloading heatmap content

* feat: wire up download

* fix: grid layout for mobile

* chore: revert formatting

* revert: en.yml file

* feat: add conversation traffic text

* feat: disable rule for map block

* test: conversation traffic

* fix: timezone offset

* feat: download report in UTC

* feat: add UTC warning

* chore: revert formatting

* feat: add traffic text

* chore: fix whitespace change
 2023-03-20 15:46:29 +05:30
Tejaswini Chile
24f8befdf2
Fix: Add articles order in category show page (#6662) 2023-03-14 20:00:01 +05:30
Tejaswini Chile
8f4d4798c2
feat: Backend changes for article and categories ordering (#6655) 2023-03-13 17:39:07 +05:30
Nithin David Thomas
88ed028a06
feat: Revamps search to use new search API's (#6582) 
* feat: Revamps search to use new search API's

* Fixes search result spacing

* Fixes message result

* Fixes issue with empty search results

* Remove console errors

* Remove console errors

* Fix console errors, canned responses

* Fixes message rendering on results

* Highlights search term

* Fixes html rendering for emails

* FIxes email rendering issues

* Removes extra spaces and line breaks

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-03-03 20:58:21 +05:30
Pranav Raj S
9e8eb293e9
fix: Allow integration apps to be listed by an agent (#6587) 
* fix: Allow integration apps to be listed by an agent

* Fix rubocop
 2023-03-02 13:02:21 +05:30
Pranav Raj S
e5090fcdc7
fix: Show only categories where published articles count > 0 (#6567) 2023-03-01 11:02:54 +05:30
Sojan Jose
d4e7eaecce
feat: New APIs for search (#6564) 
- Adding new API endpoints for search
- Migrations to add appropriate indexes
 2023-02-28 22:00:36 +05:30
Pranav Raj S
69a1c4527f
fix: Fix i18n issues with help center (#6559) 2023-02-27 17:45:57 -08:00
GitStart
aff97bff26
feat: Supports masking tokens in super admin (#6491) 
Supports masking/unmasking sensitive data such as API Tokens in the super admin dashboard.
ref: #6322

Co-authored-by: raph941 <45232708+raph941@users.noreply.github.com>
Co-authored-by: phunguyenmurcul <51897872+phunguyenmurcul@users.noreply.github.com>
 2023-02-21 17:50:55 +05:30
Shivam Mishra
62de25960c
feat: Integrate LogRocket (#6494) 
* feat: install logrocket

* feat: allow log rocket

* feat: enable vuex log-rocket

* feat: integrate vuex with log rocket

* feat: add log rocket identify

* fix: identify if log rocket is initialized

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
 2023-02-21 08:42:45 +05:30
Pranav Raj S
b479b7c6d7
chore: Enable push permissions if available (#6474) 2023-02-17 08:43:28 -08:00
Shivam Mishra
7be2ef3292
feat: Google OAuth for login & signup (#6346) 
This PR adds Google OAuth for all existing users, allowing users to log in or sign up via their Google account.

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-02-16 11:12:02 +05:30
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants (#6462) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-02-15 16:33:31 -08:00
Sojan Jose
f0fbaacaf7
chore: Switch to csv-safe gem to avoid csv injection (#6444) 2023-02-13 13:38:36 -08:00
Pranav Raj S
8db40f2d82
chore: Add chatwoot:on-message event (#6425) 2023-02-09 12:48:22 -08:00
Tejaswini Chile
c5b245977a
Added one more endpoint to attach tempfile and get logo (#6407) 2023-02-09 14:05:45 +05:30
Sojan Jose
6b839a0442
feat: Ability for super admin to impersonate a user (#6382) 2023-02-06 11:00:08 -08:00
Fayaz Ahmed
8ac1cab27e
feat: Show contact created date in contact panel (#6364) 
* feat: Show contact created date in contact panel

* Add created at in Contacts table

* Moves created at info as tooltip

---------

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
 2023-02-04 10:40:23 +05:30
Tejaswini Chile
2ab0b8552a
fix: Identity JSON response header (#6326) 2023-02-02 11:01:18 +05:30
Vishnu Narayanan
b1af814eab
feat: add chatwoot instance status in superadmin (#6045) 
* feat: add chatwoot instance status in superadmin

* feat: add redis metrics to instance health page

* chore: fix rubocop

* chore: rescue redis no connection

* chore: add rspec

* chore: refactor

* feat: add instance health to /api

* chore: rescue postgres

* chore: fix spec
 2023-01-30 18:37:51 +05:30
Sivin Varghese
9782f71bdf
feat: Shows the last activity, created at timestamp in the same row (#6267) 2023-01-23 21:50:16 +05:30