# Pull Request Template
## Description
Dyte V1 API's are soon going to be deprecated, hence making sure we
update Chatwoot before that happens
Fixes#10704
## Type of change
Please delete options that are not relevant.
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
1. Open a new or existing conversation from the inbox
2. Press the video call icon on the message composer
3. Verify that the message dialog shows up with the join video call
button
4. Verify that clicking on join call does join the call
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [ ] New and existing unit tests pass locally with my changes (Unable
to run this locally)
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This is the error that is triggering a P0 incident in Chatwoot.
```
DashboardController#index is missing a template for this request format and variant. request.formats: ["application/json"] request.variant: []
```
The user is calling `/app/accounts/api/v1/accounts/<account-id>/inboxes`. The URL is wrong, the requests are routed to dashboard controller as it starts with `/app/accounts`. The dashboard controller is not handling JSON requests and it creates errors. There are 312k errors over the last 2 years. Close to 50k during last 3 days.
This fix would return not_acceptable response to the attempts.
We have been encountering errors in the community pipeline for the
contacts sort by country spec. Upon investigation, it was discovered
that the spec assumes the country code is used for sorting. However, the
sorting actually relies on the country attribute.
The payload from a previous spec run indicates that none of the contact
objects include the country attribute. This fix addresses the issue by
aligning the spec with the actual implementation logic.
Here’s an example payload from the previous spec run for reference:
<img width="1063" alt="Screenshot 2025-01-31 at 6 17 44 PM"
src="https://github.com/user-attachments/assets/df9b26e8-c5d0-432a-9d2a-16f76cb66967"
/>
Migration Guide: https://chwt.app/v4/migration
This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:
- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.
---------
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
The Inbox Overview section is being updated to offer a more detailed
report, showing an overall view of the account grouped by inboxes. To
view detailed reports and access specific graphs for individual inboxes,
click on the inbox name to navigate to its dedicated report page.
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
This PR resolves the issue with updating the profile picture in the profile settings.
**Cause of issue**
The issue can be reproduced with the old `ProfileAvatar.vue` component.
While the exact reason is unclear, it seems related to cases where the
file might be `null`.
**Solution**
Replaced the old `ProfileAvatar.vue` with `Avatar.vue` and tested it. It
works fine. I’ve attached a loom video below.
Fixes https://linear.app/chatwoot/issue/CW-3768/profile-picture-bug
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
When moving form using Gmail Legacy auth to using OAuth, we need the
email address that will be used to connect. This is because we need to
store this email address in the cache and reuse when we get the callback
to find the associated inbox.
However there are cases where the imap login might be
`support@company.com` and the email used to communicate will be
`contact@company.com` (Probably an alias) In that case, we need to send
the correct email address to Chatwoot when re-authenticating
At the moment, we used the inbox email. This PR adds a check that
defaults to to `imap_login` if that is available and imap is enabled
This PR also fixes an unrelated problem where the email inbox creation
flow was not working
---
Tested it, it is working correctly
Fixes https://github.com/chatwoot/chatwoot/issues/9935
Fixes https://github.com/chatwoot/chatwoot/issues/8213
The articles were grouped by category, with locale being a derived
attribute from the category. If a category was deleted, the article
wouldn't appear on the dashboard. However, due to a bug, it would show
up in the uncategorized section on the public portal, leaving agents
unable to edit or update the article.
To address this issue, I've added a locale attribute directly to the
article. This attribute is automatically set from the category or the
portal's default locale if not supplied. The API parameters now use this
attribute to filter articles. As a result, the dashboard will display
articles even if they're not associated with a category, improving the
overall workflow.
**Main updates:**
- Add locale attribute to the Article model. Add db migration to back
fill the data based on the above logic.
- Add a new scope search_by_locale and use it instead of
search_by_category_locale.
- Update the ERB template to include the locale filter.
- Move from `joins` to `left_outer_joins` to include the articles with
no categories.
---------
Co-authored-by: Sojan <sojan@pepalo.com>
The `before_type_cast` method sometimes returns a string for
`message_type`, creating inconsistencies in different payloads. This
pull request will remove all `before_type_cast` usage and replace it
with `to_i` methods.
### Snyk has created this PR to fix 1 vulnerabilities in the rubygems
dependencies of this project.
#### Snyk changed the following file(s):
- `Gemfile`
<details>
<summary>⚠️ <b>Warning</b></summary>
```
Failed to update the Gemfile.lock, please update manually before merging.
```
</details>
#### Vulnerabilities that will be fixed with an upgrade:
| | Issue | Score |
:-------------------------:|:-------------------------|:-------------------------
 | Web Cache Poisoning
<br/>[SNYK-RUBY-RACK-1061917](https://snyk.io/vuln/SNYK-RUBY-RACK-1061917)
| **616**
---
> [!IMPORTANT]
>
> - Check the changes in this PR to ensure they won't cause issues with
your project.
> - Max score is 1000. Note that the real score may have changed since
the PR was raised.
> - This PR was automatically created by Snyk using the credentials of a
real user.
---
**Note:** _You are seeing this because you or someone else with access
to this repository has authorized Snyk to open fix PRs._
For more information: <img
src="https://api.segment.io/v1/pixel/track?data=eyJ3cml0ZUtleSI6InJyWmxZcEdHY2RyTHZsb0lYd0dUcVg4WkFRTnNCOUEwIiwiYW5vbnltb3VzSWQiOiJhMWE2MzkzZS03ODdhLTRmYWItOGY1MS0zZjdmN2YzNzVlZDYiLCJldmVudCI6IlBSIHZpZXdlZCIsInByb3BlcnRpZXMiOnsicHJJZCI6ImExYTYzOTNlLTc4N2EtNGZhYi04ZjUxLTNmN2Y3ZjM3NWVkNiJ9fQ=="
width="0" height="0"/>
🧐 [View latest project
report](https://app.snyk.io/org/chatwoot/project/b7197bbd-6200-4f23-931d-c39928584360?utm_source=github&utm_medium=referral&page=fix-pr)
📜 [Customise PR
templates](https://docs.snyk.io/scan-using-snyk/pull-requests/snyk-fix-pull-or-merge-requests/customize-pr-templates)
🛠 [Adjust project
settings](https://app.snyk.io/org/chatwoot/project/b7197bbd-6200-4f23-931d-c39928584360?utm_source=github&utm_medium=referral&page=fix-pr/settings)
📚 [Read about Snyk's upgrade
logic](https://support.snyk.io/hc/en-us/articles/360003891078-Snyk-patches-to-fix-vulnerabilities)
---
**Learn how to fix vulnerabilities with free interactive lessons:**
🦉 [Learn about vulnerability in an interactive lesson of Snyk
Learn.](https://learn.snyk.io/?loc=fix-pr)
[//]: #
'snyk:metadata:{"customTemplate":{"variablesUsed":[],"fieldsUsed":[]},"dependencies":[{"name":"rspec-rails","from":"6.1.4","to":"6.1.5"}],"env":"prod","issuesToFix":[{"exploit_maturity":"Proof
of
Concept","id":"SNYK-RUBY-RACK-1061917","priority_score":616,"priority_score_factors":[{"type":"exploit","label":"Proof
of
Concept","score":107},{"type":"fixability","label":true,"score":214},{"type":"cvssScore","label":"5.9","score":295},{"type":"scoreVersion","label":"v1","score":1}],"severity":"medium","title":"Web
Cache Poisoning"},{"exploit_maturity":"Proof of
Concept","id":"SNYK-RUBY-RACK-1061917","priority_score":616,"priority_score_factors":[{"type":"exploit","label":"Proof
of
Concept","score":107},{"type":"fixability","label":true,"score":214},{"type":"cvssScore","label":"5.9","score":295},{"type":"scoreVersion","label":"v1","score":1}],"severity":"medium","title":"Web
Cache Poisoning"},{"exploit_maturity":"Proof of
Concept","id":"SNYK-RUBY-RACK-1061917","priority_score":616,"priority_score_factors":[{"type":"exploit","label":"Proof
of
Concept","score":107},{"type":"fixability","label":true,"score":214},{"type":"cvssScore","label":"5.9","score":295},{"type":"scoreVersion","label":"v1","score":1}],"severity":"medium","title":"Web
Cache Poisoning"},{"exploit_maturity":"Proof of
Concept","id":"SNYK-RUBY-RACK-1061917","priority_score":616,"priority_score_factors":[{"type":"exploit","label":"Proof
of
Concept","score":107},{"type":"fixability","label":true,"score":214},{"type":"cvssScore","label":"5.9","score":295},{"type":"scoreVersion","label":"v1","score":1}],"severity":"medium","title":"Web
Cache
Poisoning"}],"prId":"a1a6393e-787a-4fab-8f51-3f7f7f375ed6","prPublicId":"a1a6393e-787a-4fab-8f51-3f7f7f375ed6","packageManager":"rubygems","priorityScoreList":[616],"projectPublicId":"b7197bbd-6200-4f23-931d-c39928584360","projectUrl":"https://app.snyk.io/org/chatwoot/project/b7197bbd-6200-4f23-931d-c39928584360?utm_source=github&utm_medium=referral&page=fix-pr","prType":"fix","templateFieldSources":{"branchName":"default","commitMessage":"default","description":"default","title":"default"},"templateVariants":["updated-fix-title","pr-warning-shown","priorityScore"],"type":"auto","upgrade":["SNYK-RUBY-RACK-1061917"],"vulns":["SNYK-RUBY-RACK-1061917"],"patch":[],"isBreakingChange":false,"remediationStrategy":"vuln"}'
---------
Co-authored-by: snyk-bot <snyk-bot@snyk.io>
Remove the `user.permissions` field and resolve the permissions directly
from the accounts array in the user. This change ensures that the cache
or previous values from the last active account don't affect the
permissions.
In this PR:
- Remove user.permissions usage, replace it with getUserPermissions
method.
- Remove json.permissions from user.json.jbuilder
This API change sets the foundation for an upcoming frontend update, transitioning from a role-based model to a permission-based model. This new approach will determine eligibility for various actions and UI elements based on specific permissions rather than roles, enhancing flexibility and security in user access management.
This PR adds the following changes
1. Refactor `microsoft/callbacks_controller` to move common logic to
`oauth_callback_controller`, most of the logic is re-used for Google
2. Add UI components, `googleClient` and I18n entries for Google login
3. Add Google callback and inbox creation
4. Add a `joinUrl` utility along with specs (need to move it to utils)
5. Add `GoogleConcern`, `Google::AuthorizationsController` and
`Google::CallbacksController`
> Note: The UI is hidden for now, so we can merge this without any
hiccups, to enable it just revert the commit `05c18de`
### Preview
https://github.com/chatwoot/chatwoot/assets/18097732/1606d150-4561-49dc-838d-e0b00fe49ce3
### Linear Tickers
[CW-3370](https://linear.app/chatwoot/issue/CW-3370)
[CW-3371](https://linear.app/chatwoot/issue/CW-3371)
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This PR adds a cleaner re-authorization flow to Microsoft. This PR has
the following changes
1. Use `reauthorization_required` value for Microsoft Channel
2. Refactor `InboxReconnectionRequired` to reuse the `banner` component
3. Refactor `microsoft/Reauthorize.vue` to reuse
`InboxReconnectionRequired` component
4. Update `reauthorizable.rb` to update cache keys if the model has an
inbox
5. Update `microsoft/callbacks_controller.rb` to handle the
reauthorization case with a redirect to the inbox settings page if the
inbox already exists at the time of authorization.
## How Has This Been Tested?
- [x] Local Instance
- [ ] Staging Instance
- [x] Unit tests
## Pending Tasks
- [ ] ~Success Toast~ will do this in a follow-up PR with the screen
## Demo
The following video shows the whole process of creation and
re-authorization of the Microsoft channel
https://www.loom.com/share/e5cd9bd4439c4741b0dcfe66d67f88b3?sid=100f3642-43e4-46b3-8123-88a5dd9d8509
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
* feat: start sitemap
* feat: add base url and last mod to sitemap
* fix: typo
* test: sitemap generation
* test: add draft articles
* fix: escape dots in regex matching
* feat: perpend protocol to the url
* feat: use ChatwootApp.help_center_root
* feat: don't parse the URL
* fix: function declaration
* refactor: use has_email instead of email
* feat: remove usage of details directly in forms
* test: update payload
* test: fix transcript test
* refactor: use computed hasEmail
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
* fix: downcase email when finding
* feat: add `from_email` class
* refactor: use `from_email`
* feat: add rule to disallow find_by email directly
* chore: remove redundant test
Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant
* refactor: use from_email
- Create a new endpoint to fetch a single conversation in client apis
- Create a new endpoint to resolve a single conversation in client apis
- Update swagger API definition to include missing endpoints
Fixes: #6329
Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.
Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.
Fixes: #8504
Co-authored-by: Sojan Jose <sojan@pepalo.com>
- Fix git-hash in super admin instance health page for Heroku installations
- Fix git boundary not set error for docker/heroku deployments which remove .git directory
- Reorganizing installation config settings to move more configurations into UI from environment variables
- Changes to installation config to support premium plans in the enterprise edition
- Fixes the broken premium indicator in account/show and accounts/edit page
* feat: set cache keys for 3 days only
* feat: invalidate should set the latest timestamp
* refactor: cache_keys concern
* remove invalidate_cache method
* refactor reset to set to new value instead of delete
* ensure only one event is dispatched
* feat: set expiry to 24 hours
* chore: make expiry 48 hours
* feat: include destroy event
* feat: set expiry to 72 days
* fix: typo
* test: cache update after `touch`
* test: update cache keys
* refactor: remove after_touch, it's already handled in commit
- This PR adds a feature to auto-trigger handoff events when an Agent bot toggles a conversation status from Pending to Open
Co-authored-by: Sojan <sojan@pepalo.com>
- Ability to configure Chatwoot custom branding from UI when using paid plans
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.
Previously it showed only the conversations where the first response was pending.
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it.
Co-authored-by: Sojan <sojan@pepalo.com>
