Commit Graph

55 Commits

Author SHA1 Message Date
Cayo P. R. Oliveira
f9d1146cb0
feat: mensagens agendadas (#198)
* feat:  Adds model for scheduling messages

* feat: Implement scheduled message handling and processing jobs

* feat: Add ScheduledMessagesController and associated specs for managing scheduled messages

* refactor: Simplify scheduled message job specs and improve metadata handling

* feat: Add ScheduledMessagePolicy for managing access to scheduled messages

* feat: Add routes for managing scheduled messages

* feat: Add scheduled message event handling and broadcasting

* feat: Add JSON views for scheduled messages creation, destruction, updating, and indexing

* feat: Update scheduled message status and dispatch update event after message creation

* feat: Ensure scheduled message updates trigger dispatch event

* feat: Add mutation types for managing scheduled messages

* feat: Add additionalAttributes prop to Message component and provider

* feat: Implement scheduled message handling in ActionCable and Vuex store

* feat: Add unit tests for scheduled messages actions and mutations

* feat: implement scheduled messages functionality

- Added support for scheduling messages in the conversation dashboard.
- Introduced new components: ScheduledMessageModal and ScheduledMessages for managing scheduled messages.
- Enhanced ReplyBottomPanel to include scheduling options.
- Updated Base.vue to handle scheduled message styling.
- Integrated Vuex store module for managing scheduled messages state.
- Added necessary translations for scheduled messages in English and Portuguese.

* feat: add pagination to scheduled messages index and update tests accordingly

* chore: update scheduled messages specs for future time validation and response status

* chore: enhance scheduled messages API with pagination and add skeleton loader component

* feat: add create_scheduled_message action to automation rule attributes

* feat: implement create_scheduled_message action and enhance attachment handling

* feat: add scheduled message functionality with UI components and localization

* test: enhance scheduledMessages mutations tests with meta handling and structure

* chore: update label to display file name upon successful upload in AutomationFileInput component

* feat: add initialAttachment prop to ScheduledMessageModal and update ReplyBox to pass attachment

* chore: prepend_mod_with to ScheduledMessagesController for better module handling

* fix: attachment visibility in ScheduledMessageItem component

* chore: enhance ScheduledMessage model with validations and reduce controller load

* refactor: simplify ScheduledMessagesAPI methods by removing unnecessary instance variable

* chore: update event emission for scheduled message creation in ReplyBox and ScheduledMessageModal

* refactor: update status configuration to use label keys

* chore: update date formatting in ScheduledMessageItem component

* refactor: collapse logic to checkOverflow and update related functionality

* chore: add author indication for current user in scheduled messages

* chore: enhance scheduled message metadata with author information and localization

* fix: send message shortcut

* chore: handle errors in scheduled message submission

* chore: update scheduled message modal to use combined date and time input

* chore: refactor scheduled messages handling to remove pagination and update related tests

* fix: ensure scheduled messages update status and dispatch on failure

* fix: update scheduled message due date logic and simplify sending checks

* refactor: rename build_message method for send_message

* fix: update scheduled message creation time and improve test reliability

* chore: ignore unnecessary check

* chore: add scheduled message metadata handling  in message builder, add scheduled message factorie and update specs

* refactor: use scheduled message factorie creation in specs

* chore: streamline error handling in scheduled message job and remove dispatch logic

* fix: change scheduled_messages association to destroy dependent records

* refactor: remove unused attributes from scheduled message payload builder

* chore: update scheduled message retrieval to use conversation association

* chore: correct cron format for scheduled messages job

* chore: remove migration for author_type in scheduled_messages

* feat: enhance scheduled messages management with delete confirmation and error handling

* chore: set cron poll interval to 10 seconds for improved scheduling precision

* feat: include additional_attributes in message JSON response

* feat: enhance scheduled message validation and localization support

* chore: update scheduled message display

* Merge branch 'main' into Cayo-Oliveira/CU-86aenh268/Mensagens-agendadas

* feat: add scheduled message indicators and validation for message length

* fix: remove unnecessary condition from line-clamp class binding

* feat: update scheduled messages localization and enhance content validation

* feat: update scheduled messages order, enhance scheduledAt computation, and add message association

* fix: reorder condition for Facebook channel message length computation

* fix:  change detection for attachments in scheduled messages

* fix: remove unnecessary colon from close-on-backdrop-click prop in ScheduledMessageModal

* chore: add error handling for scheduled message deletion and update localization for delete failure

* fix: enforce minimum delay of 1 minute for scheduled messages and update validation

* fix: remove unused private property and improve locale formatting for scheduled messages

* fix: adjust positioning of DropdownBody in ReplyBottomPanel and clean up schema foreign keys

* docs: add scheduled messages management APIs and payload definitions

---------

Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
2026-01-30 22:08:16 -03:00
Sivin Varghese
f23d95e004
feat: Add Pinia support and relocate store factory (#12854)
Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-11-28 16:31:59 +05:30
Sivin Varghese
e33f28dc33
feat: Companies page (#12842)
# Pull Request Template

## Description

This PR introduces a new Companies section in the Chatwoot dashboard. It
lists all companies associated with the account and includes features
such as **search**, **sorting**, and **pagination** to enable easier
navigation and efficient management.

Fixes
https://linear.app/chatwoot/issue/CW-5928/add-companies-tab-to-dashboard

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Screenshot
<img width="1619" height="1200" alt="image"
src="https://github.com/user-attachments/assets/21f0a666-c3d6-4dec-bd02-1e38e0cd9542"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-11-18 15:29:15 +05:30
Shivam Mishra
9fb0dfa4a7
feat: Add UI for custom tools (#12585)
### Tools list

<img width="2316" height="666" alt="CleanShot 2025-10-03 at 20 42 41@2x"
src="https://github.com/user-attachments/assets/ccbffd16-804d-4eb8-9c64-2d1cfd407e4e"
/>

### Tools form 

<img width="2294" height="2202" alt="CleanShot 2025-10-03 at 20 43
05@2x"
src="https://github.com/user-attachments/assets/9f49aa09-75a1-4585-a09d-837ca64139b8"
/>

## Response

<img width="800" height="2144" alt="CleanShot 2025-10-03 at 20 45 56@2x"
src="https://github.com/user-attachments/assets/b0c3c899-6050-4c51-baed-c8fbec5aae61"
/>

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-10-06 09:05:54 -07:00
Sivin Varghese
59ba91473a
feat: Agent capacity policy index page with CRUD actions (#12409) 2025-09-12 16:22:42 +05:30
Sivin Varghese
55633ab063
feat: Agent assignment policy index page with CRUD actions (#12373)
# Pull Request Template

## Description

This PR incudes new Agent assignment policy index page with CRUD
actions.

Fixes
https://linear.app/chatwoot/issue/CW-5570/feat-assignment-policy-index-page-with-actions

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom

https://www.loom.com/share/17ab5ceca4854f179628a3b53f347e5a?sid=cb64e881-57fd-4ae1-921b-7648653cca33

### Screenshots

**Light mode**
<img width="1428" height="888" alt="image"
src="https://github.com/user-attachments/assets/fdbb83e9-1f4f-4432-9e8a-4a8f1b810d31"
/>


**Dark mode**
<img width="1428" height="888" alt="image"
src="https://github.com/user-attachments/assets/f1fb38b9-1150-482c-ba62-3fe63ee1c7d4"
/>
<img width="726" height="495" alt="image"
src="https://github.com/user-attachments/assets/90a6ad55-9ab6-4adb-93a7-2327f5f09c79"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-10 12:07:21 +05:30
Sivin Varghese
df4de508e7
feat: New Scenarios page (#11975) 2025-07-30 19:34:27 +05:30
Pranav
f42fddd38e
feat: Add stores for copilotMessages and copilotThreads (#11603)
- Set up stores for copilotThreads and copilotMessages.
- Add support for upsert messages to the copilotMessages store on
receiving ActionCable events.
- Implement support for the upsert option.
2025-05-27 18:36:32 -06:00
Sivin Varghese
6eecd84b22
feat: Add support for bulk action for Captain FAQs (#10905)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-27 17:05:33 -08:00
Pranav
cb42be8e65
feat(v4): Update the report pages to show aggregate values (#10766)
This PR updates the report pages for agents, inboxes, and teams by
replacing charts with aggregate values (under a feature flag). Users can
click on any item to view more details if needed. Most users seem to
prefer aggregate values, so this change will likely stay.

The PR also includes a few fixes:

- The summary reports now use the same logic for both the front-end and
CSV exports.
- Fixed an issue where a single quote was being added to values with
hyphens in CSV files. Now, ‘n/a’ is used when no value is available.
- Fixed a bug where the average value was calculated incorrectly when
multiple accounts were present.

These changes should make reports easier to use and more consistent.

### Agents:

<img width="1438" alt="Screenshot 2025-01-26 at 10 47 18 AM"
src="https://github.com/user-attachments/assets/bf2fcebc-6207-4701-9703-5c2110b7b8a0"
/>

### Inboxes
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 10 AM"
src="https://github.com/user-attachments/assets/b83e1cf2-fd14-4e8e-8dcd-9033404a9f22"
/>


### Teams: 
<img width="1436" alt="Screenshot 2025-01-26 at 10 47 01 AM"
src="https://github.com/user-attachments/assets/96b1ce07-f557-42ca-8143-546a111d6458"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-01-28 09:19:18 +05:30
Pranav
d070743383
feat(ee): Add Captain features (#10665)
Migration Guide: https://chwt.app/v4/migration

This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:

- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 16:15:47 -08:00
Shivam Mishra
42f6621afb
feat: Vite + vue 3 💚 (#10047)
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-02 00:36:30 -07:00
Sojan Jose
58e78621ba
chore: Custom Roles to manage permissions [ UI ] (#9865)
In admin settings, this Pr will add the UI for managing custom roles (
ref: https://github.com/chatwoot/chatwoot/pull/9995 ). It also handles
the routing logic changes to accommodate fine-tuned permissions.

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-09-17 11:40:11 -07:00
Shivam Mishra
12403b75d6
feat: remove log rocket (#9279)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-24 12:36:36 +05:30
Muhsin Keloth
727fa67735
feat: SLA reports store (#9185)
- Added sla reports actions, getters and mutations.
2024-04-03 12:53:31 +05:30
Vishnu Narayanan
cc47ccaa2c
feat(ee): Add SLA management UI (#8777)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-02-20 23:03:22 -08:00
Shivam Mishra
a88d155dd7
feat: update tool-chain to latest (#7975)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-27 14:02:34 +05:30
Muhsin Keloth
941e7e06cf
feat: Add draft messages store (#7476) 2023-07-11 18:29:42 +05:30
Vishnu Narayanan
9e2f991484
feat: audit logs UI (#6803)
* feat: init auditlogs ui

* chore: add api

* fix: action

* chore: add action,username,time

* feat: add pagination support

* chore: format time

* chore: refactor

* chore: refactor auditlogs api response

* chore: update icon

* chore: rubocop fixes

* Fixes the way meta is handled in store

* Fixes meta not appearing issue

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-17 19:11:05 +05:30
Shivam Mishra
62de25960c
feat: Integrate LogRocket (#6494)
* feat: install logrocket

* feat: allow log rocket

* feat: enable vuex log-rocket

* feat: integrate vuex with log rocket

* feat: add log rocket identify

* fix: identify if log rocket is initialized

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2023-02-21 08:42:45 +05:30
Nithin David Thomas
0d9ed0674b
feat: Add store for conversation watchers (#5808)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-08 09:33:14 -08:00
Fayaz Ahmed
22d5703b92
feat: Macros listing and Editor (#5606)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-19 17:13:13 -07:00
Pranav Raj S
5f4b6f2ce4
chore: Add AgentBot API module (#5599) 2022-10-11 17:23:57 -07:00
Muhsin Keloth
20f3568583
feat: Portals store integration (#5185) 2022-08-08 15:47:32 +05:30
Muhsin Keloth
5735a8e377
feat: Articles store integration (#5133) 2022-08-02 17:14:10 +05:30
Fayaz Ahmed
79a525aa62
feat: Add Bulk actions to conversations (#4647)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-03 11:12:22 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Muhsin Keloth
91b9168fae
feat: Add the ability to add new automation rule (#3459)
* Add automation modal

* Fix the v-model for automations

* Actions and Condition dropdowns for automations

* Fix merge conflicts

* Handle event change and confirmation

* Appends new action

* Removes actions

* Automation api integration

* Api integration for creating automations

* Registers vuex module to the global store

* Automations table

* Updarted labels and actions

* Integrate automation api

* Fixes the mutation error - removed the data key wrapper

* Fixed the automation condition models to work with respective event types

* Remove temporary fixes added to the api request

* Displa timestamp and automation status values

* Added the clone buton

* Removed uncessary helper method

* Specs for automations

* Handle WIP code

* Remove the payload wrap

* Fix the action query payload

* Removed unnecessary files

* Disabled Automations routes

* Ability to delete automations

* Fix specs

* Fixed merge conflicts

Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2022-02-02 18:46:07 +05:30
Sivin Varghese
4398734bdf
feat: Adds the ability to have custom view for conversations (#3666)
* feat: Adds the ability to save custom filters and display folders on the sidebar

* Minor fixes

* Review fixes

* Review fixes

* i18n fixes

* Shows conversations when the user click on the folder sidebar item

* Spacing fixes

* Review fixes

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-01-17 09:18:54 +05:30
Sivin Varghese
fdcc322660
feat: Add the ability to create custom attribute (#2903) 2021-08-31 13:54:34 +05:30
Pranav Raj S
cb44eb2964
feat: Add CSAT reports (#2608) 2021-07-14 10:20:06 +05:30
Sivin Varghese
d21c1c773b
feat: Ability to add label for contact page (#2350)
* feat: Ability to add label for contact page

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
2021-06-14 10:36:00 +05:30
Nithin David Thomas
fe2af370e0
Feat: Show notes panel on crm page (#2320)
* Feat: Show notes panel on CRM page

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-06-14 09:49:17 +05:30
Muhsin Keloth
7c7f91e70f
feat: Add campaign (#2177) 2021-05-04 15:08:41 +05:30
Sivin Varghese
285f7bbeb5
Enhancement: Ability to assign administrators as conversation assignees (#2142)
* Enhancement: Ability to assign administrators as conversation assignee

Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-04-22 23:17:29 +05:30
Nithin David Thomas
6a614a520b
chore: Sets up store for teams settings page (#1727)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-02-04 13:19:59 +05:30
Muhsin Keloth
c087e75808
feat: notification center (#1612)
Co-authored-by: Pranav <pranav@chatwoot.com>
2021-01-25 00:59:44 +05:30
Pranav Raj S
7718cf7d2c
feat: Add global message search (#1385)
* feat: Search messages by content

* Fix search UI

* Add specs

* chore: Filter search results

* Update highlight logic

* Rename query to searchTerm

Co-authored-by: Sojan <sojan@pepalo.com>
2020-11-08 01:46:45 +05:30
Sojan Jose
43147b3163
Chore: Fix presence for current user (#1001)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 20:03:16 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Pranav Raj S
5cb88237f5
Chore: Move conversationStats to a seperate module (#962)
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
2020-06-14 14:07:52 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Pranav Raj S
f819bc0f33
Chore: Use installation config in frontend (#847)
* Use installation config in widget
* Add configuration for installation in UI
* Add config for mailer

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-12 01:31:40 +05:30
Nithin David Thomas
5bc8219db5
Feature: Typing Indicator on widget and dashboard (#811)
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-04 23:07:56 +05:30
Nithin David Thomas
99eaf59509
Feature: Ability to set an account name (#667)
* Ability to change the account name 
* Ability to set a language to the account

Addresses: #667  #307  

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-06 22:17:07 +05:30
Pranav Raj S
d6237dfc59
Feature: Add UI to update email notification preferences (#579) 2020-03-01 17:47:08 +05:30
Nithin David Thomas
c119c6577b
Feature: As a admin, I should be able to add webhooks to account (#572)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-02-29 17:43:49 +05:30
Pranav Raj S
0740d4762f
Enhancement: Paginate conversation calls in tabs (#560)
* Use conversationPage module for pagination

* Load more conversations

* Reset list if conversation status is changed

* Add specs to conversationPage

* Reset filter when page is re-mounted

* Update text

* Update text
2020-02-26 21:15:01 +05:30
Pranav Raj S
a2b025b548 Feature: View conversation labels on sidebar (#436) 2020-01-21 18:57:44 +05:45