iachat

Author	SHA1	Message	Date
Cayo P. R. Oliveira	f9d1146cb0	feat: mensagens agendadas (#198 ) * feat: Adds model for scheduling messages * feat: Implement scheduled message handling and processing jobs * feat: Add ScheduledMessagesController and associated specs for managing scheduled messages * refactor: Simplify scheduled message job specs and improve metadata handling * feat: Add ScheduledMessagePolicy for managing access to scheduled messages * feat: Add routes for managing scheduled messages * feat: Add scheduled message event handling and broadcasting * feat: Add JSON views for scheduled messages creation, destruction, updating, and indexing * feat: Update scheduled message status and dispatch update event after message creation * feat: Ensure scheduled message updates trigger dispatch event * feat: Add mutation types for managing scheduled messages * feat: Add additionalAttributes prop to Message component and provider * feat: Implement scheduled message handling in ActionCable and Vuex store * feat: Add unit tests for scheduled messages actions and mutations * feat: implement scheduled messages functionality - Added support for scheduling messages in the conversation dashboard. - Introduced new components: ScheduledMessageModal and ScheduledMessages for managing scheduled messages. - Enhanced ReplyBottomPanel to include scheduling options. - Updated Base.vue to handle scheduled message styling. - Integrated Vuex store module for managing scheduled messages state. - Added necessary translations for scheduled messages in English and Portuguese. * feat: add pagination to scheduled messages index and update tests accordingly * chore: update scheduled messages specs for future time validation and response status * chore: enhance scheduled messages API with pagination and add skeleton loader component * feat: add create_scheduled_message action to automation rule attributes * feat: implement create_scheduled_message action and enhance attachment handling * feat: add scheduled message functionality with UI components and localization * test: enhance scheduledMessages mutations tests with meta handling and structure * chore: update label to display file name upon successful upload in AutomationFileInput component * feat: add initialAttachment prop to ScheduledMessageModal and update ReplyBox to pass attachment * chore: prepend_mod_with to ScheduledMessagesController for better module handling * fix: attachment visibility in ScheduledMessageItem component * chore: enhance ScheduledMessage model with validations and reduce controller load * refactor: simplify ScheduledMessagesAPI methods by removing unnecessary instance variable * chore: update event emission for scheduled message creation in ReplyBox and ScheduledMessageModal * refactor: update status configuration to use label keys * chore: update date formatting in ScheduledMessageItem component * refactor: collapse logic to checkOverflow and update related functionality * chore: add author indication for current user in scheduled messages * chore: enhance scheduled message metadata with author information and localization * fix: send message shortcut * chore: handle errors in scheduled message submission * chore: update scheduled message modal to use combined date and time input * chore: refactor scheduled messages handling to remove pagination and update related tests * fix: ensure scheduled messages update status and dispatch on failure * fix: update scheduled message due date logic and simplify sending checks * refactor: rename build_message method for send_message * fix: update scheduled message creation time and improve test reliability * chore: ignore unnecessary check * chore: add scheduled message metadata handling in message builder, add scheduled message factorie and update specs * refactor: use scheduled message factorie creation in specs * chore: streamline error handling in scheduled message job and remove dispatch logic * fix: change scheduled_messages association to destroy dependent records * refactor: remove unused attributes from scheduled message payload builder * chore: update scheduled message retrieval to use conversation association * chore: correct cron format for scheduled messages job * chore: remove migration for author_type in scheduled_messages * feat: enhance scheduled messages management with delete confirmation and error handling * chore: set cron poll interval to 10 seconds for improved scheduling precision * feat: include additional_attributes in message JSON response * feat: enhance scheduled message validation and localization support * chore: update scheduled message display * Merge branch 'main' into Cayo-Oliveira/CU-86aenh268/Mensagens-agendadas * feat: add scheduled message indicators and validation for message length * fix: remove unnecessary condition from line-clamp class binding * feat: update scheduled messages localization and enhance content validation * feat: update scheduled messages order, enhance scheduledAt computation, and add message association * fix: reorder condition for Facebook channel message length computation * fix: change detection for attachments in scheduled messages * fix: remove unnecessary colon from close-on-backdrop-click prop in ScheduledMessageModal * chore: add error handling for scheduled message deletion and update localization for delete failure * fix: enforce minimum delay of 1 minute for scheduled messages and update validation * fix: remove unused private property and improve locale formatting for scheduled messages * fix: adjust positioning of DropdownBody in ReplyBottomPanel and clean up schema foreign keys * docs: add scheduled messages management APIs and payload definitions --------- Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>	2026-01-30 22:08:16 -03:00
gabrieljablonski	6ab1898992	Merge branch 'main' into chore/merge-upstream-4.10	2026-01-16 14:01:53 -03:00
Pranav	0917e1a646	feat: Add an API to support querying metrics by ChannelType (#13255 ) This API gives you how many conversations exist per channel, broken down by status in a given time period. The max time period is capped to 6 months for now. Input Params: - since: Unix timestamp (seconds) - start of date range - until: Unix timestamp (seconds) - end of date range Response Payload: ```json { "Channel::Sms": { "resolved": 85, "snoozed": 10, "open": 5, "pending": 5, "total": 100 }, "Channel::Email": { "resolved": 72, "snoozed": 15, "open": 13, "pending": 13, "total": 100 }, "Channel::WebWidget": { "resolved": 90, "snoozed": 7, "open": 3, "pending": 3, "total": 100 } } ``` Definitons: resolved = Number of conversations created within the selected time period that are currently marked as resolved. snoozed = Number of conversations created within the selected time period that are currently marked as snoozed. pending = Number of conversations created within the selected time period that are currently marked as pending. open = Number of conversations created within the selected time period that are currently open. total = Total number of conversations created within the selected time period, across all statuses.	2026-01-12 23:18:47 -08:00
salmonumbrella	c7da5b4cde	chore(docs): Add contact merge endpoint to swagger documentation (#13172 ) ## Summary This PR adds API documentation for the contact merge endpoint: `POST /api/v1/accounts/{account_id}/actions/contact_merge` This endpoint allows merging two contacts into one. The base contact survives and receives all data from the mergee contact, which is then deleted. ## Changes - Added `swagger/paths/application/contacts/merge.yml` with complete endpoint documentation - Updated `swagger/paths/index.yml` to include the new endpoint ## Related Issues Closes chatwoot/docs#243 --------- Co-authored-by: Pranav <pranav@chatwoot.com>	2026-01-09 15:30:46 -08:00
Gabriel Jablonski	b03dfdb751	Chore/merge upstream 4.8.0 (#150 ) * chore: Hide "Learn More" button in feature spotlight for self-hosted (#12675) * feat: single query for reporting event stats (#12664) This PR collapses multiple queries fetching stats from a single table to a single query ```sql SELECT user_id as user_id, COUNT(CASE WHEN name = 'conversation_resolved' THEN 1 END) as resolved_count, AVG(CASE WHEN name = 'conversation_resolved' THEN value END) as avg_resolution_time, AVG(CASE WHEN name = 'first_response' THEN value END) as avg_first_response_time, AVG(CASE WHEN name = 'reply_time' THEN value END) as avg_reply_time FROM "reporting_events" WHERE "reporting_events"."account_id" = <account_id> AND "reporting_events"."created_at" >= '2025-09-14 18:30:00' AND "reporting_events"."created_at" < '2025-10-14 18:29:59' GROUP BY "reporting_events"."user_id"; ``` ### Why this works? Here's why this optimization is faster based on PostgreSQL internals: - Single Table Scan vs Multiple Scans: Earlier we did 4 sequential scans (or 4 index scans) of the same data, with the same where clause, now in a single scan all 4 `CASE` expressions are evaluated in a single pass. - Shared Buffer Cache Efficiency: PostgreSQL's shared buffer cache stores recently accessed pages, with this, pages are loaded once and re-used for all aggregation, earlier with separate queries we were forced to re-read all from the disk each time - Reduced planning and network overhead (4 vs 1 query) ### How is it tested 1. The specs all pass without making any changes 2. Verified the reports side by side after generating from report seeder #### How to test Generate seed data using the following command ```bash ACCOUNT_ID=1 ENABLE_ACCOUNT_SEEDING=true bundle exec rake db:seed:reports_data ``` Once done download the reports, checkout to this branch and download the reports again and compare them * chore: Update translations (#12625) * chore: Migrate mailers from the worker to jobs (#12331) Previously, email replies were handled inside workers. There was no execution logs. This meant if emails silently failed (as reported by a customer), we had no way to trace where the issue happened, the only assumption was “no error = mail sent.” By moving email handling into jobs, we now have proper execution logs for each attempt. This makes it easier to debug delivery issues and would have better visibility when investigating customer reports. Fixes https://linear.app/chatwoot/issue/CW-5538/emails-are-not-sentdelivered-to-the-contact --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> * chore(deps-dev): bump vite from 5.4.20 to 5.4.21 (#12700) Bumps [vite](https://github.com/vitejs/vite/tree/HEAD/packages/vite) from 5.4.20 to 5.4.21. <details> <summary>Release notes</summary> <p><em>Sourced from <a href="https://github.com/vitejs/vite/releases">vite's releases</a>.</em></p> <blockquote> <h2>v5.4.21</h2> <p>Please refer to <a href="https://github.com/vitejs/vite/blob/v5.4.21/packages/vite/CHANGELOG.md">CHANGELOG.md</a> for details.</p> </blockquote> </details> <details> <summary>Changelog</summary> <p><em>Sourced from <a href="https://github.com/vitejs/vite/blob/v5.4.21/packages/vite/CHANGELOG.md">vite's changelog</a>.</em></p> <blockquote> <h2><!-- raw HTML omitted -->5.4.21 (2025-10-20)<!-- raw HTML omitted --></h2> <ul> <li>fix(dev): trim trailing slash before <code>server.fs.deny</code> check (<a href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20968">#20968</a>) (<a href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20970">#20970</a>) (<a href="`cad1d31d06`">cad1d31</a>), closes <a href="https://redirect.github.com/vitejs/vite/issues/20968">#20968</a> <a href="https://redirect.github.com/vitejs/vite/issues/20970">#20970</a></li> <li>chore: update CHANGELOG (<a href="`ca88ed7398`">ca88ed7</a>)</li> </ul> </blockquote> </details> <details> <summary>Commits</summary> <ul> <li><a href="`adce3c22c6`"><code>adce3c2</code></a> release: v5.4.21</li> <li><a href="`cad1d31d06`"><code>cad1d31</code></a> fix(dev): trim trailing slash before <code>server.fs.deny</code> check (<a href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20968">#20968</a>) (<a href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20970">#20970</a>)</li> <li><a href="`ca88ed7398`"><code>ca88ed7</code></a> chore: update CHANGELOG</li> <li>See full diff in <a href="https://github.com/vitejs/vite/commits/v5.4.21/packages/vite">compare view</a></li> </ul> </details> <br /> [![Dependabot compatibility score](https://dependabot-badges.githubapp.com/badges/compatibility_score?dependency-name=vite&package-manager=npm_and_yarn&previous-version=5.4.20&new-version=5.4.21)](https://docs.github.com/en/github/managing-security-vulnerabilities/about-dependabot-security-updates#about-compatibility-scores) Dependabot will resolve any conflicts with this PR as long as you don't alter it yourself. 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You can achieve the same result by closing it manually - `@dependabot show <dependency name> ignore conditions` will show all of the ignore conditions of the specified dependency - `@dependabot ignore this major version` will close this PR and stop Dependabot creating any more for this major version (unless you reopen the PR or upgrade to it yourself) - `@dependabot ignore this minor version` will close this PR and stop Dependabot creating any more for this minor version (unless you reopen the PR or upgrade to it yourself) - `@dependabot ignore this dependency` will close this PR and stop Dependabot creating any more for this dependency (unless you reopen the PR or upgrade to it yourself) You can disable automated security fix PRs for this repo from the [Security Alerts page](https://github.com/chatwoot/chatwoot/network/alerts). </details> Signed-off-by: dependabot[bot] <support@github.com> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com> * chore: Update translations (#12708) * chore(sidekiq): log ActiveJob class and job_id on dequeue (#12704) ## Context Sidekiq logs only showed the Sidekiq wrapper class and JID, which wasn’t helpful when debugging ActiveJobs. ## Changes - Updated `ChatwootDequeuedLogger` to log the actual `ActiveJob class` and `job_id` instead of the generic Sidekiq wrapper and JID. > Example > ``` > Dequeued ActionMailer::MailDeliveryJob 123e4567-e89b-12d3-a456-426614174000 from default > ``` - Remove sidekiq worker and unify everything to `ActiveJob` * chore: Enforce custom role permissions on conversation access (#12583) ## Summary - ensure conversation lookup uses the permission filter before fetching records - add request specs covering custom role access to unassigned conversations ## Testing - bundle exec rspec spec/enterprise/controllers/api/v1/accounts/conversations_controller_spec.rb ------ https://chatgpt.com/codex/tasks/task_e_68de1f62b9b883268a54882e608a8bb8 * fix: parameterize agent name (#12709) * chore: Remove channel icons from the create inbox page (#12727) # Pull Request Template ## Description This PR removes the frame containing all channel icons from the “Create Inbox” page. ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Screenshots Before <img width="1314" height="1016" alt="image" src="https://github.com/user-attachments/assets/2b773495-9ddb-48b4-b15d-9aef18259ce1" /> After <img width="1314" height="979" alt="image" src="https://github.com/user-attachments/assets/f4dc64cf-516c-4faf-a45c-2f7de05cc29b" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * fix: Use gap-4 instead of margins to define space between elements (#12728) We should avoid using margins to define space between elements, instead use the gap utility. The problem with this particular instance was that if Google auth was turned off and SSO is available, there is a weird spacing at the top caused by the margin from the SSO element. This PR will fix that. It also introduces a gap between the divider and the button, but that should be okay. * feat(ee): Add a service to fetch website content and prepare a persona of Captain Assistant (#12732) This PR is the first of many to simplify the process of building an assistant. The new flow will only require the user’s website. We’ll automatically crawl it, identify the business name and what the business does, and then generate a suggested assistant persona, complete with a proposed name and description. This service returns the following. Example: tooljet.com <img width="795" height="217" alt="Screenshot 2025-10-25 at 2 55 04 PM" src="https://github.com/user-attachments/assets/9cb3594a-9c9c-4970-a0a1-4c9c8869c193" /> Example: replit.com <img width="797" height="176" alt="Screenshot 2025-10-25 at 2 56 42 PM" src="https://github.com/user-attachments/assets/6a1b4266-aab6-455f-a5e3-696d3a8243c9" /> * chore: Adds URL-based search and tab selection (#12663) # Pull Request Template ## Description This PR enables URL-based search and tab selection, allowing search queries and active tabs to persist in the URL for easy sharing. Fixes [CW-5766](https://linear.app/chatwoot/issue/CW-5766/cannot-impersonate-an-account), https://github.com/chatwoot/chatwoot/issues/12623 ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/422a1d61f3fe4278a88e352ef98d2b78?sid=35fabee7-652f-4e17-83bd-e066a3bb804c ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * chore: Add tab params for inbox configuration (#12665) # Pull Request Template ## Description This PR enables active tabs in inbox settings to persist in the URL for easy sharing. ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/63820ecb17ea491a9082339f8bb457b6?sid=4fef1acd-b4fd-431f-855c-7647015a330f ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin <muhsinkeramam@gmail.com> * feat: Changelog card components (#12673) # Pull Request Template ## Description This PR introduces a new changelog component that can be used in the sidebar. Fixes https://linear.app/chatwoot/issue/CW-5776/changelog-card-ui-component ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Screencast https://github.com/user-attachments/assets/42e77e82-388a-4fc9-9b37-f3d0ea1a9d7f ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin <muhsinkeramam@gmail.com> * chore: Remove linear integration feature flag (#12716) This PR removes the linear integration feature flag since the integration is pretty much stable and we do display the Linear CTA for users who aren't connected. Fixes https://linear.app/chatwoot/issue/CW-5819/remove-linear-feature-flag-from-front-end * chore: Update translations (#12722) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> * perf: Add database index on conversations identifier (#12715) Problem Slack webhook processing was failing with 500 errors due to database timeouts. The query `Conversation.where(identifier: params[:event][:thread_ts]).first` was performing full table scans and hitting PostgreSQL statement timeout. Solution Added database index on conversations.identifier and account_id. * fix: Extend phone number normalization to Twilio WhatsApp (#12655) ### Problem WhatsApp Cloud channels already handle Brazil/Argentina phone number format mismatches (PRs #12492, #11173), but Twilio WhatsApp channels were creating duplicate contacts when: - Template sent to new format: `whatsapp:+5541988887777` (13 digits) - User responds from old format: `whatsapp:+554188887777` (12 digits) ### Solution The solution extends the existing phone number normalization infrastructure to support both WhatsApp providers while handling their different payload formats: ### Provider Format Differences - WhatsApp Cloud: `wa_id: "919745786257"` (clean number) - Twilio WhatsApp: `From: "whatsapp:+919745786257"` (prefixed format) ### Test Coverage #### Brazil Phone Number Tests Case 1: New Format (13 digits with "9") - Test 1: No existing contact → Creates new contact with original format - Test 2: Contact exists in same format → Appends to existing conversation Case 2: Old Format (12 digits without "9") - Test 3: Contact exists in old format → Appends to existing conversation - Test 4 (Critical): Contact exists in new format, message in old format → Finds existing contact, prevents duplicate - Test 5: No contact exists → Creates new contact with incoming format #### Argentina Phone Number Tests Case 3: With "9" after country code - Test 6: No existing contact → Creates new contact - Test 7: Contact exists in normalized format → Uses existing contact Case 4: Without "9" after country code - Test 8: Contact exists in same format → Appends to existing - Test 9: No contact exists → Creates new contact Fixes https://linear.app/chatwoot/issue/CW-5565/inconsistencies-for-mobile-numbersargentina-brazil-and-mexico-numbers * fix: Timezone offset reports broken by DST transition (#12747) ## Description Fixes timezone offset parameter in V2 reports API that was broken by DST transitions. The issue occurred when UK DST ended on October 26, 2025, causing the test to fail starting October 27th. ~~Initial diagnosis: The root cause was that `timezone_name_from_offset` used `zone.now.utc_offset` to match timezones, which changes based on the current date's DST status rather than the data being queried.~~ Actual root cause: The test was accidentally passing before DST transition. During BST, `timezone_name_from_offset(0)` matched "Azores" (UTC-1) instead of "Edinburgh" (UTC+0), and the -1 hour offset coincidentally split midnight data into [1,5]. After DST ended, it correctly matched "Edinburgh" (UTC+0), but this grouped all conversations into one day [6], exposing that the test data was flawed. The real issue: Test data created all 6 conversations starting at midnight on a single day, which cannot produce a [1,5] split in true UTC. Fixes CW-5846 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) - [ ] New feature (non-breaking change which adds functionality) - [ ] Breaking change (fix or feature that would cause existing functionality not to work as expected) - [ ] This change requires a documentation update ## How Has This Been Tested? Test that was failing: ```bash bundle exec rspec spec/controllers/api/v2/accounts/reports_controller_spec.rb:25 ``` Changes: ~~1. Fixed `timezone_name_from_offset` to use January 1st as reference date instead of current date~~ ~~2. Converted timezone string to `ActiveSupport::TimeZone` object for `group_by_period` compatibility~~ Revised approach: 1. Freeze test time to January 2024 using `travel_to`, making timezone matching deterministic and aligned with test data period 2. Start test conversations at 23:00 instead of midnight to properly span two days and test timezone boundary grouping 3. Keep `zone.now.utc_offset` (correct behavior for real users during DST) Why this works: - Test runs "in January 2024" → `zone.now.utc_offset` returns January offsets consistently - Offset `-8` correctly matches Pacific Standard Time (UTC-8 in January) - Real users in PDT (summer) with offset `-7` → correctly match Pacific Daylight Time - No production impact, test is deterministic year-round Verification: - Test now passes consistently regardless of current DST status - Timezone matching works correctly for real users during DST periods - Reports correctly group data by timezone offset across all seasons ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [x] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * fix: Captain response builder not getting triggered (#12729) ## Summary - Fix captain response builder not getting triggered for cases where responses are created as completed. ## Testing Instructions - Test articles with firecrawl - Test articles without firecrawl - Test PDF documents --------- Co-authored-by: Pranav <pranav@chatwoot.com> * chore: Update captain pending FAQ interface (#12752) # Pull Request Template ## Description This PR includes, - Added new pending FAQs view with approve/edit/delete actions for each response. - Implemented banner notification showing pending FAQ count on main approved responses page. - Created dedicated route for pending FAQs review at /captain/responses/pending. - Added automatic pending count updates when switching assistants or routes. - Modified ResponseCard component to show action buttons instead of dropdown in pending view. Fixes https://linear.app/chatwoot/issue/CW-5833/pending-faqs-in-a-different-ux ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/5fe8f79b04cd4681b9360c48710b9373 ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranav@chatwoot.com> * fix: Exclude authentication templates from WhatsApp template selection (#12753) This PR add the changes for excluding the authentication templates from the WhatsApp template selection in the frontend, as these templates are not supported at the moment. Reference: https://www.chatwoot.com/hc/user-guide/articles/1754940076-whatsapp-templates#what-is-not-supported * feat: Template types components (#12714) # Pull Request Template ## Description Fixes https://linear.app/chatwoot/issue/CW-5806/create-the-story-book-components-for-template-typestext-media-list Pending Need to standardize the structure to match the template/campaigns. ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Screenshots <img width="669" height="179" alt="image" src="https://github.com/user-attachments/assets/42efd292-8520-4b05-81ec-8bc526fc12db" /> <img width="646" height="304" alt="image" src="https://github.com/user-attachments/assets/431dd964-006c-4877-a693-dae39b90df4c" /> <img width="646" height="380" alt="image" src="https://github.com/user-attachments/assets/9052e31f-9292-4afb-8897-13931655fa00" /> <img width="646" height="272" alt="image" src="https://github.com/user-attachments/assets/873d2488-e856-4a0d-8579-cc1bcc61cc8e" /> <img width="646" height="490" alt="image" src="https://github.com/user-attachments/assets/14c2aa42-bf27-475f-aa70-fe59c1d00e9b" /> <img width="646" height="281" alt="image" src="https://github.com/user-attachments/assets/1f42408e-03e8-4863-b4c7-715d13d67686" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * fix: update omniauth to latest to resolve heroku deployment issues (#12749) # Pull Request Template ## Description Fixes https://github.com/chatwoot/chatwoot/issues/12553 Heroku build was failing due to `omniauth` version mismatch. Also, added `NODE_OPTIONS=--max-old-space-size=4096` to handle OOM during Vite build. ## Type of change Please delete options that are not relevant. - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? - Tested on heroku ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [x] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [x] Any dependent changes have been merged and published in downstream modules * chore: Improvements in pending FAQs (#12755) # Pull Request Template ## Description This PR includes: 1. Added URL-based filter persistence for the responses pages, including page and search parameters. 2. Introduced a new empty state variant for pending FAQs — without a backdrop and with a “Clear Filters” option. 3. Made the actions, filter, and search row remain fixed at the top while scrolling. Fixes https://linear.app/chatwoot/issue/CW-5852/improvements-in-pending-faqs ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/1d9eee68c0684f0ab05e08b4ca1e0ce9 ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * fix: run captain v2 outside the transaction (#12756) * feat: Always process email content (#12734) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * feat: Bulk actions for contacts (#12763) Introduces APIs and UI for bulk actions in contacts table. The initial action available will be assign labels Fixes: #8536 #12253 ## Screens <img width="1350" height="747" alt="Screenshot 2025-10-29 at 4 05 08 PM" src="https://github.com/user-attachments/assets/0792dff5-0371-4b2e-bdfb-cd32db773402" /> <img width="1345" height="717" alt="Screenshot 2025-10-29 at 4 05 19 PM" src="https://github.com/user-attachments/assets/ae510404-c6de-4c15-a720-f6d10cdac25b" /> --------- Co-authored-by: Muhsin <muhsinkeramam@gmail.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> * feat: Enable opensearch on paid plans automatically (#12770) - enable `advanced_search feature` on all paid plans automatically ref: https://github.com/chatwoot/chatwoot/pull/12503 * chore: Make contacts bulk action bar sticky (#12773) # Pull Request Template ## Description This PR makes the contacts bulk action bar sticky while scrolling. ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Screenshots <img width="1080" height="300" alt="image" src="https://github.com/user-attachments/assets/21f8f3c6-813e-4ef6-b40a-8dd14e6ffb26" /> <img width="1080" height="300" alt="image" src="https://github.com/user-attachments/assets/bb939f1d-9a13-4f9f-953d-b9872c984b74" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * chore: Add dependant destroy_async for sla events (#12774) Added the destroy_async to prevent timeout during SLA policy deletion by processing SLA events asynchronously. * chore: Update translations (#12748) * feat: Add company backfill migration for existing contacts (Part 1) (#12657) ## Description Implements company backfill migration infrastructure for existing contacts. This is Part 1 of 2 for the company model production rollout as described in [CW-5726](https://linear.app/chatwoot/issue/CW-5726/company-model-setting-it-up-on-production). Creates jobs and services to associate existing contacts with companies based on their email domains, filtering out free email providers (gmail, yahoo, etc.) and disposable addresses. What's included: - Business email detector service with ValidEmail2 (uses `disposable_domain?` to avoid DNS lookups) - Per-account batch job to process contacts for one account - Orchestrator job to iterate all accounts - Rake task: `bundle exec rake companies:backfill` ~~NOTE: I'm using a hard-coded approach to determine if something is a "business" email by filtering out emails that are usually personal. I've also added domains that are common to some of our customers' regions. This should be simpler. I looked into `Valid_Email2` and I couldn't find anything to dictate whether an email is a personal email or a business one. I don't think the approach used in the frontend is valid here.~~ UPDATE: Using `email_provider_info` gem instead. Pending - Part 2 (separate PR): Real-time company creation for new contacts ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ```bash # Run all new tests bundle exec rspec spec/enterprise/services/companies/business_email_detector_service_spec.rb \\ spec/enterprise/jobs/migration/company_account_batch_job_spec.rb \\ spec/enterprise/jobs/migration/company_backfill_job_spec.rb # Run RuboCop bundle exec rubocop enterprise/app/services/companies/business_email_detector_service.rb \\ enterprise/app/jobs/migration/company_account_batch_job.rb \\ enterprise/app/jobs/migration/company_backfill_job.rb \\ lib/tasks/companies.rake ``` Performance optimization: - Uses `disposable_domain?` instead of `disposable?` to avoid DNS MX lookups (discovered via tcpdump analysis - `disposable?` was making network calls for every email, causing 100x slowdown) ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> * feat: Add company auto-association for contacts (CW-5726 Part 2) (#12711) ## Description Implements real-time company auto-association for contacts based on email domains. This is Part 2 of the company model production rollout (CW-5726). Task: - When a contact is created with a business email, automatically create and associate a company from the email domain - When a contact is updated with an email for the first time (email was previously nil), associate with a company - Preserve existing company associations when email changes to avoid user confusion - Skip free email providers and disposable domains Dependencies: ⚠️ Requires PR #12657 (Part 1: Backfill migration) to be merged first Linear ticket: [CW-5726](https://linear.app/chatwoot/issue/CW-5726/company-model-setting-it-up-on-production) ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? - Service specs: Tests business email detection, company creation, association logic, edge cases (existing companies, free emails, nil emails) - Integration specs: Tests full callback flow for contact create/update scenarios - All tests passing: 10 examples, 0 failures - RuboCop: 0 offenses ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules (PR #12657 pending) --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> * fix: Optimize Message search_data to prevent OpenSearch field explosion (#12786) ## Description Refactored the `Message#search_data` method to prevent exceeding OpenSearch's 1000 field limit during reindex operations. Problem: The previous implementation serialized entire ActiveRecord objects (Inbox, Sender, Conversation) with all their JSONB fields, causing dynamic field explosion in OpenSearch. This resulted in `Searchkick::ImportError` with "Limit of total fields [1000] has been exceeded". Solution: Whitelisted only necessary fields for search and filtering, and flattened JSONB `custom_attributes` into key-value pair arrays to prevent unbounded field creation. Linked to: CW-5861 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) - [ ] New feature (non-breaking change which adds functionality) - [ ] Breaking change (fix or feature that would cause existing functionality not to work as expected) - [x] This change requires a documentation update ## How Has This Been Tested? - Verified rubocop passes with no offenses - Code review of search field usage from `enterprise/app/services/enterprise/search_service.rb` - Analyzed actual search queries to determine required indexed fields Still needed: - Full reindex test on staging/production environment - Verify search functionality still works after reindex - Confirm field count is under 1000 limit ## Changes Made ### Before - Indexed 1000+ fields (entire AR objects with JSONB) - `inbox` = full Inbox object (23+ fields + JSONB) - `sender` = full Contact/User/AgentBot object (10+ fields + JSONB) - `conversation` = full push_event_data - Dynamic JSONB keys creating unlimited fields ### After - ~35-40 controlled fields - Whitelisted search fields: `content`, `attachment_transcribed_text`, `email_subject` - Filter fields: `account_id`, `inbox_id`, `conversation_id`, `sender_id`, `sender_type`, etc. - Flattened `custom_attributes`: `[{key, value, value_type}]` format - Helper methods: `search_conversation_data`, `search_inbox_data`, `search_sender_data`, `search_additional_data` ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules ## Post-merge Steps After merging, the following steps are required: 1. Reindex all messages: ```bash bundle exec rails runner "Message.reindex" ``` 2. Verify field count: ```bash bundle exec rails runner " client = Searchkick.client index_name = Message.searchkick_index.name mapping = client.indices.get_mapping(index: index_name) fields = mapping.dig(index_name, 'mappings', 'properties') puts 'Total fields: ' + fields.keys.count.to_s " ``` 3. Test search functionality to ensure queries still work as expected --------- Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com> Co-authored-by: Pranav <pranav@chatwoot.com> * fix: Avoid introducing new attributes in search (#12791) Fix `Limit of total fields [1000] has been exceeded` https://linear.app/chatwoot/issue/CW-5861/searchkickimporterror-type-=-illegal-argument-exception-reason-=-limit#comment-6b6e41bd * fix: Gate Sidekiq dequeue logger behind env (#12790) ## Summary - wrap the dequeue middleware registration in a boolean env flag - document the ENABLE_SIDEKIQ_DEQUEUE_LOGGER option in .env.example * feat: Bulk delete for contacts (#12778) Introduces a new bulk action `delete` for contacts ref: https://github.com/chatwoot/chatwoot/pull/12763 ## Screens <img width="1492" height="973" alt="Screenshot 2025-10-31 at 6 27 21 PM" src="https://github.com/user-attachments/assets/30dab1bb-2c2c-4168-9800-44e0eb5f8e3a" /> <img width="1492" height="985" alt="Screenshot 2025-10-31 at 6 27 32 PM" src="https://github.com/user-attachments/assets/5be610c4-b19e-4614-a164-103b22337382" /> * fix: Video bubble click and play issue (#12764) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * feat: Differentiate bot and user in the summary (#12801) While generating the summary, use the appropriate sender type for the message. * fix: Invalid image URL issue in Help Center articles (#12806) * feat: allow bots to handle campaigns when sender_id is nil (#12805) * fix: Add empty line before signature in compose conversation editor (#12702) Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> * feat: Enhance button interactions (#12738) * fix: Remove the same account validation for whatsapp channels (#12811) ## Description Modified the phone number validation in Whatsapp::ChannelCreationService to check for duplicate phone numbers across ALL accounts, not just within the current account. ## Type of change - [ ] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? - Added test coverage for cross-account phone number validation - Using actual UI flow <img width="1493" height="532" alt="image" src="https://github.com/user-attachments/assets/67d2bb99-2eb9-4115-8d56-449e4785e0d8" /> ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * feat: Update Captain navigation structure (#12761) # Pull Request Template ## Description This PR includes an update to the Captain navigation structure. ## Route Structure ```javascript 1. captain_assistants_responses_index → /captain/:assistantId/faqs 2. captain_assistants_documents_index → /captain/:assistantId/documents 3. captain_assistants_scenarios_index → /captain/:assistantId/scenarios 4. captain_assistants_playground_index → /captain/:assistantId/playground 5. captain_assistants_inboxes_index → /captain/:assistantId/inboxes 6. captain_tools_index → /captain/tools 7. captain_assistants_settings_index → /captain/:assistantId/settings 8. captain_assistants_guardrails_index → /captain/:assistantId/settings/guardrails 9. captain_assistants_guidelines_index → /captain/:assistantId/settings/guidelines 10. captain_assistants_index → /captain/:navigationPath ``` How it works: 1. User clicks sidebar item → Routes to `captain_assistants_index` with `navigationPath` 2. `AssistantsIndexPage` validates route and gets last active assistant, if not redirects to assistant create page. 3. Routes to actual page: `/captain/:assistantId/:page` 4. Page loads with correct assistant context Fixes https://linear.app/chatwoot/issue/CW-5832/updating-captain-navigation ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Sojan Jose <sojan@pepalo.com> * fix: Handle login when there are no accounts (#12816) * chore: Update translations (#12794) * chore(docs): Fix typos in some files (#12817) This PR fixes typos in the file file using codespell. * refactor: strategy pattern for mailbox conversation finding (#12766) Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * fix: Issue with processing variables in outgoing email content (#12799) Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com> Co-authored-by: Sojan Jose <sojan@pepalo.com> * fix: hide pdf citations in captain faq responses (#12839) * fix: Use contact_id instead of sender_id for Instagram message locks (#12841) Previously, the lock key for Instagram used sender_id, which for echo messages (outgoing) would be the account's own ID. This caused all outgoing messages to compete for the same lock, creating a bottleneck during bulk messaging. The fix introduces contact_instagram_id method that correctly identifies the contact's ID regardless of message direction: - For echo messages (outgoing): uses recipient.id (the contact) - For incoming messages: uses sender.id (the contact) This ensures each conversation has a unique lock, allowing parallel processing of webhooks while maintaining race condition protection within individual conversations. Fixes lock acquisition errors in Sidekiq when processing bulk Instagram messages. Fixes https://linear.app/chatwoot/issue/CW-5931/p0-mutexapplicationjoblockacquisitionerror-failed-to-acquire-lock-for ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) * fix: label tags for contactable inboxes (#12838) * chore: Improve captain layout (#12820) * feat: allow selecting month range in overview reports (#12701) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> * fix: respect status parameter when creating articles via API (#12846) ## Description The Articles API was ignoring the `status` parameter when creating new articles. All articles were forced to be drafts due to a hardcoded `@article.draft!` call in the controller, even when users explicitly sent `status: 1` (published) in their API request. This PR removes the hardcoded draft enforcement and allows the status parameter to be respected while maintaining backward compatibility. Fixes #12063 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? Before: - API POST with `status: 1` → Created as draft (ignored parameter) - API POST without status → Created as draft After: - API POST with `status: 1` → Created as published ✅ - API POST without status → Created as draft (backward compatible) ✅ - UI creates articles → Still creates as draft (UI doesn't send status) ✅ Tests run: ```bash bundle exec rspec spec/controllers/api/v1/accounts/articles_controller_spec.rb # 17 examples, 0 failures ``` Updated tests: 1. Changed 2 existing tests that were verifying the broken behavior (expecting draft when published was sent) 2. Added new test to verify articles default to draft when status is not provided 3. All existing tests pass, confirming backward compatibility ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes Co-authored-by: Sojan Jose <sojan@pepalo.com> * feat: allow querying reporting events via the API (#12832) * feat(webhooks): add name to webhook (#12641) ## Description When working with webhooks, it's easy to lose track of which URL is which. Adding a `name` (optional) column to the webhook model is a straight-forward solution to make it significantly easier to identify webhooks. ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? Model and controller specs, and also running in production over several months without any issues. \| Before \| After \| \| --- \| --- \| \| <img width="949" height="990" alt="image copy 3" src="https://github.com/user-attachments/assets/6b33c072-7d16-4a9c-a129-f9c0751299f5" /> \| <img width="806" height="941" alt="image" src="https://github.com/user-attachments/assets/77f3cb3a-2eb0-41ac-95bf-d02915589690" /> \| \| <img width="1231" height="650" alt="image copy 2" src="https://github.com/user-attachments/assets/583374af-96e0-4436-b026-4ce79b7f9321" /> \| <img width="1252" height="650" alt="image copy" src="https://github.com/user-attachments/assets/aa81fb31-fd18-4e21-a40e-d8ab0dc76b4e" /> \| ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [x] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [x] Any dependent changes have been merged and published in downstream modules * perf: speed up docker builds (#12859) - Use separate keys to avoid cache overwrites across different architecture builds https://linear.app/chatwoot/issue/CW-5945/perf-speed-up-docker-builds ### 25 mins ---> 5mins ## before <img width="971" height="452" alt="image" src="https://github.com/user-attachments/assets/535cebd6-6c16-48d1-a62d-ffb6f2fc9b08" /> ## after <img width="940" height="428" alt="image" src="https://github.com/user-attachments/assets/359eb313-4bb5-4e0e-9492-a8ad48645159" /> * chore: Update missing places with new colors (#12862) # Pull Request Template ## Description This PR updates the colors in places that were missed during the color update migration. ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * fix: Brand installation name not showing (#12861) # Pull Request Template ## Description Fixes https://linear.app/chatwoot/issue/CW-5946/fix-brand-installation-name-issue-in-dyte ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * fix: migrate from deprecated annotate gem to annotaterb (#12845) ## Description The `annotate` gem has been deprecated and users are experiencing annotation errors with the new Rails 7 `serialize` syntax. This PR migrates to `annotaterb`, the actively maintained fork. Users reported errors when running `make db`: ``` Unable to annotate app/models/installation_config.rb: no implicit conversion of Hash into String Unable to annotate app/models/installation_config.rb: no implicit conversion of nil into Array ``` This PR updates the Gemfile and rake configuration to use `annotaterb` instead. Fixes #11673 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? Tested locally with the following steps: 1. Run `bundle install` - successfully installed annotaterb 4.20.0 2. Run `RAILS_ENV=development bundle exec rails db:chatwoot_prepare` - completed without annotation errors 3. Run `RAILS_ENV=development bundle exec rails annotate_rb:models` - successfully annotated all models including InstallationConfig 4. Verified InstallationConfig model annotations are present and correct ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] My changes generate no new warnings - [x] New and existing unit tests pass locally with my changes * chore: disable worker MemoryHigh throttling in systemd unit (#12871) - set MemoryHigh to infinity in deployment/chatwoot-worker.1.service so the worker is throttled only by the existing MemoryMax hard limit - prevents cgroup reclaim from slowing Sidekiq under transient spikes while still keeping the hard stop at 1.5 GB * chore: Update translations (#12818) * fix: revert annotaterb migration due to persistent annotation errors (#12881) ## Description This PR reverts the migration from the `annotate` gem to `annotaterb` introduced in PR #12845. The annotation errors reported in #11673 persist with both gems, and the old `annotate` gem handles the errors more gracefully by continuing to process other models instead of crashing. Testing reveals both gems fail with the same underlying issue: Old annotate gem (3.2.0): ``` Unable to annotate app/models/installation_config.rb: no implicit conversion of Hash into String Unable to annotate app/models/installation_config.rb: no implicit conversion of nil into Array Model files unchanged. ``` (Logs error but continues processing) New annotaterb gem (4.20.0): ``` ❯ bundle exec annotaterb models ruby/3.4.4/lib/ruby/gems/3.4.0/gems/reline-0.3.6/lib/reline/terminfo.rb:2: warning: ruby/3.4.4/lib/ruby/3.4.0/fiddle.rb was loaded from the standard library, but will no longer be part of the default gems starting from Ruby 3.5.0. You can add fiddle to your Gemfile or gemspec to silence this warning. Also please contact the author of reline-0.3.6 to request adding fiddle into its gemspec. Annotating models bundler: failed to load command: annotaterb (ruby/3.4.4/bin/annotaterb) ruby/3.4.4/lib/ruby/3.4.0/psych/parser.rb:62:in 'Psych::Parser#_native_parse': no implicit conversion of Hash into String (TypeError) _native_parse @handler, yaml, path ^^^^^^^^^^^^^^^^^^^^ from ruby/3.4.4/lib/ruby/3.4.0/psych/parser.rb:62:in 'Psych::Parser#parse' from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:457:in 'Psych.parse_stream' from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:401:in 'Psych.parse' from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:325:in 'Psych.safe_load' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/coders/yaml_column.rb:37:in 'ActiveRecord::Coders::YAMLColumn::SafeCoder#load' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/coders/column_serializer.rb:37:in 'ActiveRecord::Coders::ColumnSerializer#load' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/type/serialized.rb:22:in 'ActiveRecord::Type::Serialized#deserialize' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute.rb:175:in 'ActiveModel::Attribute::FromDatabase#type_cast' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute.rb:43:in 'ActiveModel::Attribute#value' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute_set.rb:37:in 'block in ActiveModel::AttributeSet#to_hash' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'block in Enumerable#index_with' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'Array#each' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'Enumerable#index_with' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute_set.rb:37:in 'ActiveModel::AttributeSet#to_hash' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/model_schema.rb:499:in 'ActiveRecord::ModelSchema::ClassMethods#column_defaults' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:68:in 'AnnotateRb::ModelAnnotator::ModelWrapper#column_defaults' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:139:in 'block in AnnotateRb::ModelAnnotator::ModelWrapper#built_attributes' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:136:in 'Array#map' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:136:in 'AnnotateRb::ModelAnnotator::ModelWrapper#built_attributes' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/column_annotation/annotation_builder.rb:15:in 'AnnotateRb::ModelAnnotator::ColumnAnnotation::AnnotationBuilder#build' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:52:in 'block in AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#columns' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:51:in 'Array#map' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:51:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#columns' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:26:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#body' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:35:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#build' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:71:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder#build' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:43:in 'AnnotateRb::ModelAnnotator::ProjectAnnotator#build_instructions_for_file' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:17:in 'block in AnnotateRb::ModelAnnotator::ProjectAnnotator#annotate' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:13:in 'Array#map' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:13:in 'AnnotateRb::ModelAnnotator::ProjectAnnotator#annotate' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotator.rb:21:in 'AnnotateRb::ModelAnnotator::Annotator#do_annotations' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotator.rb:8:in 'AnnotateRb::ModelAnnotator::Annotator.do_annotations' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/commands/annotate_models.rb:17:in 'AnnotateRb::Commands::AnnotateModels#call' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/runner.rb:38:in 'AnnotateRb::Runner#run' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/runner.rb:11:in 'AnnotateRb::Runner.run' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/exe/annotaterb:18:in '<top (required)>' from ruby/3.4.4/bin/annotaterb:25:in 'Kernel#load' from ruby/3.4.4/bin/annotaterb:25:in '<top (required)>' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:58:in 'Kernel.load' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:58:in 'Bundler::CLI::Exec#kernel_load' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:23:in 'Bundler::CLI::Exec#run' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:455:in 'Bundler::CLI#exec' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/command.rb:28:in 'Bundler::Thor::Command#run' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/invocation.rb:127:in 'Bundler::Thor::Invocation#invoke_command' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor.rb:527:in 'Bundler::Thor.dispatch' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:35:in 'Bundler::CLI.dispatch' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/base.rb:584:in 'Bundler::Thor::Base::ClassMethods#start' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:29:in 'Bundler::CLI.start' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/exe/bundle:28:in 'block in <top (required)>' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/friendly_errors.rb:117:in 'Bundler.with_friendly_errors' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/exe/bundle:20:in '<top (required)>' from ruby/3.4.4/bin/bundle:25:in 'Kernel#load' from ruby/3.4.4/bin/bundle:25:in '<main>' ``` (Crashes immediately, stops all processing) Root cause: The `InstallationConfig` model uses YAML serialization (`serialize :serialized_value, coder: YAML`) on a JSONB database column. When annotation tools read column defaults, PostgreSQL returns JSONB as a Hash, but YAML expects a String, causing the type error. The migration to annotaterb doesn't solve the problem - both gems encounter the same error. The old gem is preferable as it continues working despite the error. Reverts #12845 Related to #11673 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? 1. Reverted commit `559d1b657` 2. Ran `bundle install` to reinstall annotate gem v3.2.0 3. Ran `RAILS_ENV=development bundle exec annotate` - Result: Logs errors for InstallationConfig but completes successfully 4. Re-applied the annotaterb changes and tested `bundle exec annotaterb models` - Result: Crashes with full stack trace and stops processing ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] My changes generate no new warnings - [x] New and existing unit tests pass locally with my changes --- Edited to truncate environment-specific info from error dump * chore: Hide assistant switcher on paywall screen (#12875) * feat: Assignment service (v2) (#12320) ## Linear Link ## Description This PR introduces a new robust auto-assignment system for conversations in Chatwoot. The system replaces the existing round-robin assignment with a more sophisticated service-based architecture that supports multiple assignment strategies, rate limiting, and Enterprise features like capacity-based assignment and balanced distribution. ## Type of change - [ ] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? - Unit test cases - Test conversations getting assigned on status change to open - Test the job directly via rails console ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules <!-- CURSOR_SUMMARY --> --- > [!NOTE] > Adds a new service-based auto-assignment system with scheduled jobs, rate limiting, enterprise capacity/balanced selection, and wiring via inbox/handler; includes Redis helpers and comprehensive tests. > > - Auto-assignment v2 (core services): > - Add `AutoAssignment::AssignmentService` with bulk assignment, configurable conversation priority, RR selection, and per-agent rate limiting via `AutoAssignment::RateLimiter`. > - Add `AutoAssignment::RoundRobinSelector` for agent selection. > - Jobs & scheduling: > - Add `AutoAssignment::AssignmentJob` (per-inbox bulk assign; env-based limit) and `AutoAssignment::PeriodicAssignmentJob` (batch over accounts/inboxes). > - Schedule periodic run in `config/schedule.yml` (`periodic_assignment_job`). > - Model/concerns wiring: > - Include `InboxAgentAvailability` in `Inbox`; add `Inbox#auto_assignment_v2_enabled?`. > - Update `AutoAssignmentHandler` to trigger v2 job when `auto_assignment_v2_enabled?`, else fallback to legacy. > - Enterprise extensions: > - Add `Enterprise::InboxAgentAvailability` (capacity-aware filtering) and `Enterprise::Concerns::Inbox` association `inbox_capacity_limits`. > - Extend service via `Enterprise::AutoAssignment::AssignmentService` (policy-driven config, capacity filtering, exclusion rules) and add selectors/services: `BalancedSelector`, `CapacityService`. > - Infrastructure: > - Enhance `Redis::Alfred` with `expire`, key scan/count, and extended ZSET helpers (`zadd`, `zcount`, `zcard`, `zrangebyscore`). > - Tests: > - Add specs for jobs, core service, rate limiter, RR selector, and enterprise features (capacity, balanced selection, exclusions). > > <sup>Written by [Cursor Bugbot](https://cursor.com/dashboard?tab=bugbot) for commit 0ebe187c8aea73765b0122a44b18d6f465c2477f. This will update automatically on new commits. Configure [here](https://cursor.com/dashboard?tab=bugbot).</sup> <!-- /CURSOR_SUMMARY --> --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> * fix: Change contact_inboxes.source_id to text column (#12882) ## Description Fixes CW-5961 where IMAP email processing failed with `ActiveRecord::RecordInvalid: Validation failed: Source is too long (maximum is 255 characters)` error. This changes the `contact_inboxes.source_id` column from `string` (255 character limit) to `text` (unlimited) to accommodate long email message IDs that were causing validation failures. Fixes CW-5961 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? - Added spec test validating `source_id` values longer than 255 characters (300 chars) - All existing `contact_inbox_spec.rb` tests pass (7 examples, 0 failures) - Migration applied successfully with reversible up/down methods - Verified `source_id` column type changed to `text` with `null: false` constraint preserved ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes * feat: allow configuring attachment upload limit (#12835) ## Summary - add a configurable MAXIMUM_FILE_UPLOAD_SIZE installation setting and surface it through super admin and global config payloads - apply the configurable limit to attachment validations and shared upload helpers on dashboard and widget - introduce a reusable helper with unit tests for parsing the limit and extend attachment specs for configurability ------ [Codex Task](https://chatgpt.com/codex/tasks/task_e_6912644786b08326bc8dee9401af6d0a) --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> * feat: Customizable webhook timeout configuration (#12777) ## Summary - Ability to configure the webhook timeout for Chatwoot self hosted installations fixes: https://github.com/chatwoot/chatwoot/issues/12754 * feat: Control the allowed login methods via Super Admin (#12892) - Control the allowed authentication methods for a chatwoot installation via super admin configs. [SAML, Google Auth etc] ------ [Codex Task](https://chatgpt.com/codex/tasks/task_e_6917d503b6e48326a261672c1de91462) --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> * chore: Update translations (#12876) * feat: Backend - Companies API endpoint with pagination and search (#12840) ## Description Adds API endpoint to list companies with pagination, search, and sorting. Fixes https://linear.app/chatwoot/issue/CW-5930/add-backend-routes-to-get-companies-result Parent issue: https://linear.app/chatwoot/issue/CW-5928/add-companies-tab-to-dashboard ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? Added comprehensive specs to `spec/enterprise/controllers/api/v1/accounts/companies_controller_spec.rb`: - Pagination (25 per page, multiple pages) - Search by name and domain (case-insensitive) - Counter cache for contacts_count - Account scoping - Authorization To reproduce: ```bash bundle exec rspec spec/enterprise/controllers/api/v1/accounts/companies_controller_spec.rb bundle exec rubocop enterprise/app/controllers/api/v1/accounts/companies_controller.rb ``` ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Sojan Jose <sojan@pepalo.com> * feat: Companies page (#12842) # Pull Request Template ## Description This PR introduces a new Companies section in the Chatwoot dashboard. It lists all companies associated with the account and includes features such as search, sorting, and pagination to enable easier navigation and efficient management. Fixes https://linear.app/chatwoot/issue/CW-5928/add-companies-tab-to-dashboard ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Screenshot <img width="1619" height="1200" alt="image" src="https://github.com/user-attachments/assets/21f0a666-c3d6-4dec-bd02-1e38e0cd9542" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> * feat: Add Amazon SES inbound email support (#12893) ## Summary - add AWS ActionMailbox SES gems - document SES as incoming email provider - note SES option in configuration ## Testing - `bundle exec rubocop config/initializers/mailer.rb config/environments/production.rb Gemfile` ------ [Codex Task](https://chatgpt.com/codex/tasks/task_e_68bbb7d482288326b8f04bb795af0322) --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com> * feat: hide email forwarding address if INBOUND_EMAIL_DOMAIN is not configured (#12768) #### Summary - Improved email inbox setup flow to handle cases where inbound email forwarding is not configured on the installation - Added conditional display of email forwarding address based on MAILER_INBOUND_EMAIL_DOMAIN environment variable availability - Enhanced user messaging to guide users toward configuring SMTP/IMAP settings when forwarding is unavailable #### Changes Backend (app/views/api/v1/models/_inbox.json.jbuilder) - Added forwarding_enabled boolean flag to inbox API response based on MAILER_INBOUND_EMAIL_DOMAIN presence - Made forward_to_email conditional - only included when forwarding is enabled Frontend - Inbox Creation Flow - Created new EmailInboxFinish.vue component to handle email inbox setup completion - Shows different messages based on whether forwarding is enabled: - With forwarding: displays forwarding address and encourages SMTP/IMAP configuration - Without forwarding: warns that SMTP/IMAP configuration is required for emails to be processed - Added link to configuration page for easy access to SMTP/IMAP settings <img width="988" height="312" alt="Screenshot 2025-11-18 at 3 27 27 PM" src="https://github.com/user-attachments/assets/928aff78-df73-49fa-9a26-dbbd1297b26a" /> <img width="765" height="489" alt="Screenshot 2025-11-18 at 3 24 46 PM" src="https://github.com/user-attachments/assets/6a182c7d-087f-4e88-92a5-30f147a567a7" /> Fixes https://linear.app/chatwoot/issue/CW-5881/hide-forwaring-email-section-if-inbound-email-domain-is-not-configured ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? - Tested locally ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranav@chatwoot.com> * feat: APIs to assign agents_bots as assignee in conversations (#12836) ## Summary - add an assignee_agent_bot_id column as an initital step to prototype this before fully switching to polymorphic assignee - update assignment APIs and conversation list / show endpoints to reflect assignee as agent bot - ensure webhook payloads contains agent bot assignee [Codex Task](https://chatgpt.com/codex/tasks/task_e_6912833377e48326b6641b9eee32d50f) --------- Co-authored-by: Pranav <pranav@chatwoot.com> * Bump version to 4.8.0 * chore: remove migration --------- Signed-off-by: dependabot[bot] <support@github.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Chatwoot Bot <92152627+chatwoot-bot@users.noreply.github.com> Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com> Co-authored-by: Muhsin <muhsinkeramam@gmail.com> Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com> Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Tanmay Deep Sharma <32020192+tds-1@users.noreply.github.com> Co-authored-by: Lê Nam Khánh <55955273+khanhkhanhlele@users.noreply.github.com>	2025-11-19 16:25:58 -03:00
Gabriel Jablonski	bdcb1934c0	feat(webhooks): add name to webhook (#12641 ) ## Description When working with webhooks, it's easy to lose track of which URL is which. Adding a `name` (optional) column to the webhook model is a straight-forward solution to make it significantly easier to identify webhooks. ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? Model and controller specs, and also running in production over several months without any issues. \| Before \| After \| \| --- \| --- \| \| <img width="949" height="990" alt="image copy 3" src="https://github.com/user-attachments/assets/6b33c072-7d16-4a9c-a129-f9c0751299f5" /> \| <img width="806" height="941" alt="image" src="https://github.com/user-attachments/assets/77f3cb3a-2eb0-41ac-95bf-d02915589690" /> \| \| <img width="1231" height="650" alt="image copy 2" src="https://github.com/user-attachments/assets/583374af-96e0-4436-b026-4ce79b7f9321" /> \| <img width="1252" height="650" alt="image copy" src="https://github.com/user-attachments/assets/aa81fb31-fd18-4e21-a40e-d8ab0dc76b4e" /> \| ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [x] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [x] Any dependent changes have been merged and published in downstream modules	2025-11-13 13:28:15 +05:30
Shivam Mishra	4f09c2203c	feat: allow querying reporting events via the API (#12832 )	2025-11-13 12:46:55 +05:30
Tanmay Deep Sharma	3c9c0298ba	fix: label tags for contactable inboxes (#12838 )	2025-11-12 18:31:09 +05:30
gabrieljablonski	18c672c204	Merge branch 'main' into chore/merge-upstream-4.6.0	2025-09-19 19:37:28 -03:00
Sojan Jose	aba4e8bc53	docs: Update conversation toggle API with snooze & pending (#12406 ) ## Changes - Update conversation toggle API with documentation of additional statuses and options which are supported - snoozed , snooze_until & pending fixes: https://github.com/chatwoot/chatwoot/issues/12137	2025-09-10 17:33:24 +05:30
gabrieljablonski	801033bd5f	Merge branch 'main' into chore/merge-upstream-4.5.0	2025-08-20 11:20:31 -03:00
Clairton Rodrigo Heinzen	b711bfd2ca	feat: Add automation rule event conversation resolved (#9669 ) # Description add automation rule event conversation resolved <img width="1552" alt="Captura de Tela 2024-06-22 às 21 25 39" src="https://github.com/chatwoot/chatwoot/assets/471685/b3a64ebc-35c8-468c-a0e5-7974134a40f9"> --------- Co-authored-by: Sojan <sojan@pepalo.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>	2025-08-13 12:57:14 +05:30
Muhsin Keloth	469e724e3a	docs: add swagger spec for whatsapp templates changes (#12169 ) Added swagger changes for the PR https://github.com/chatwoot/chatwoot/pull/11997	2025-08-12 20:25:09 +05:30
Muhsin Keloth	6784eb9b3d	feat: Enhanced WhatsApp template support with media headers (#11997 )	2025-08-11 18:49:05 +05:30
Shivam Mishra	94b7154926	chore: add audit-logs swagger (#12001 ) Co-authored-by: Tanmay Sharma <tanmaydeepsharma21@gmail.com>	2025-07-22 13:42:31 +04:00
gabrieljablonski	0317803b7c	Merge branch 'main' into chore/merge-upstream	2025-05-30 11:03:07 -03:00
Shivam Mishra	f6510e0d43	docs: add swagger spec for accounts API (#11620 )	2025-05-29 11:23:27 +05:30
Tanmay Deep Sharma	459f225559	feat: Update swagger to openapi 3.0.4, update request payloads with examples (#11533 ) # Pull Request Template ## Description Updates the public swagger spec to be OpenAPI 3.0.4 compliant. Regarding #7893, I'm investigating the use of [oas_rails](https://github.com/a-chacon/oas_rails) to auto-generate the documentation along with correct expected payloads. Mostly fixes #10531, related to #7893 ## Type of change - [ ] Bug fix (non-breaking change which fixes an issue) - [x] New feature (non-breaking change which adds functionality) - [ ] Breaking change (fix or feature that would cause existing functionality not to work as expected) - [ ] This change requires a documentation update ## How Has This Been Tested? Copied spec into swagger editor, reviewed outputs: ![openapi](https://github.com/user-attachments/assets/bd43f895-74bb-4373-ba6d-c5b190b699dd) Note that this shows two errors with the `DELETE` endpoints as technically these should not have a `requestBody` - in which case we should be making use of another HTTP verb or another endpoint. ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [x] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [x] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Daniel Jimenez <devildan.knex@gmail.com> Co-authored-by: Daniel Jimenez <daniel.jimenez@spark64.com>	2025-05-22 17:57:12 +07:00
Daniel Jimenez	4b417ce9e7	feat: Update swagger to openapi 3.0.4, update request payloads with examples (#11374 )	2025-05-22 14:26:44 +07:00
Sojan Jose	8697a30dc5	feat: Ability to access user tokens via Platform API (#11537 ) - Add Platform API for generating user tokens - Add the swagger documentation. --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Pranav <pranav@chatwoot.com>	2025-05-22 11:30:04 +05:30
Sojan Jose	bc42aec68e	chore: upgrade ruby version to 3.4.4 (#11524 ) - Chore upgrade ruby version to 3.4.4 before we migrate to rails 7.2 over #11037	2025-05-21 19:40:07 +05:30
Gabriel Jablonski	62ef2113d5	feat: toggle typing status on channel provider (#39 ) * feat: toggle typing status on channel provider * refactor: general refactorings * fix: check if channel implements method * test: channel listener specs * test: channel spec * test: baileys service spec	2025-05-03 00:39:39 -03:00
Cayo P. R. Oliveira	f6bdc40c24	feat: add name to webhook (#4 ) * feat(migration): add name column to webhook table * feat(webhooks): add name parameter to webhook params * feat(webhooks): add example webhook name constant and input field to form * fix(webhooks): add webhook name label and placeholder to multiple locales in the form * feat(webhooks): display webhook name in the UI and include it in the API response * Revert 'fix(webhooks): add webhook name label and placeholder to multiple locales in the form' This reverts commit e547778a1c038c934e22ceb25935f541cb09e2cd. * test(webhooks): add tests for creating and updating webhooks with name attribute * chore(webhooks): add name property to webhook definitions in Swagger documentation * chore(webhooks): remove unnecessary input touch event for webhook name field * chore(webhooks): apply review changes requested * chore(webhooks): revert auto lint changes in commit 18ec4cafeb72fd385b70f65f1873d7cfb65216a6	2025-04-03 23:28:38 -03:00
Sojan Jose	a8febc00d3	chore: Add Swagger endpoint for updating custom attributes (#10995 ) - Add swagger endpoint for updating custom attributes in a conversation	2025-02-27 16:57:25 -08:00
Sojan Jose	3dae3ff3ad	feat: Conversation update API for sla_policy_id (#8973 ) - Add an endpoint for updating conversation attributes (priority / sla_policy_id ) - Swagger spec - minor chores around the conversation API/spec Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation	2024-03-14 17:22:32 +05:30
Matheus Rodrigues	e086cb0d86	docs: added missing type text for messages (#9067 ) - It adds the text type of message which is missing on the documentation	2024-03-06 16:30:51 +05:30
Danilo Campana Fuchs	fd993feece	chore(docs): Update the API documentation to add the filter status=all to conversation list and meta (#8994 )	2024-02-26 15:15:55 -08:00
CristianDuta	ebae547a60	feat: Add ability to resolve API channel conversations (#8348 ) - Create a new endpoint to fetch a single conversation in client apis - Create a new endpoint to resolve a single conversation in client apis - Update swagger API definition to include missing endpoints Fixes: #6329 Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>	2024-02-21 17:41:20 +05:30
giquieu	227d99934e	feat: Agent bot cant assign conversations to teams (#8015 ) Implemented so that the API can process priority and agent/team changes per Agent Bot. Fixes: #7474 Co-authored-by: Sojan Jose <sojan@pepalo.com>	2024-02-12 15:51:22 +05:30
lkfdjaskl	53d42b15b8	fix: Avoid oneOf usage in Open API 2.0 spec (#8819 ) Small fixes to make spec adhere to swagger 2.0	2024-01-30 16:09:18 -08:00
Muhsin Keloth	ebe9daea00	chore: Swagger documentation for contact labels APIs (#8279 ) Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-11-03 15:09:12 +05:30
Sojan Jose	b6831d464e	chore: Update API documentation for whatsapp templates (#8211 ) - Update API documentation for whatsapp templates	2023-10-25 17:06:58 -07:00
Sojan Jose	336af1ac9a	chore: Create client API conversations with custom attributes (#8040 ) - Update client API create conversations endpoint to accept custom attributes as well.	2023-10-03 22:18:35 -07:00
Sojan Jose	117d5301b4	chore: API documentation updates for CSAT surveys (#7255 ) - Expose conversation uuid in APIs - swagger documentation for cast survey update via public/message/update endpoints - swagger documentation for survey/responses/conversation_uuid endpoint Fixes: #6328	2023-06-05 21:14:01 +05:30
Pranav Raj S	ca9d108741	fix: Update documentation of filter APIs (#7245 )	2023-06-02 15:36:41 -07:00
Tejaswini Chile	776ea6d39a	fix: Help center api doc (#7189 )	2023-05-25 18:50:00 +05:30
Muhsin Keloth	4807052c37	doc: Swagger for conversation priority API (#7172 )	2023-05-23 20:39:15 +05:30
Pranav Raj S	92705723f1	fix: Add /api/v1 to the team_members API documentation (#6987 )	2023-04-25 20:17:15 -07:00
Tejaswini Chile	821d49943a	Delete inbox api doc update (#6930 )	2023-04-19 16:43:51 +05:30
Pranav Raj S	f4e121cc44	fix: Update the profile API URL in the documentation (#6875 )	2023-04-10 18:23:20 -07:00
Tejaswini Chile	f1827c82fd	Update contact create swagger (#6576 )	2023-03-01 20:24:21 +05:30
Giau. Tran Minh	59964a4f41	swagger: fixed invalid specification (#5485 ) Currently, the swagger spec doesn't follow the Swagger 2.0 specification. So, I facing 4 errors when trying generate the Golang client for chatwoot. Due to the spec, the binary field should use format: binary beside type: string Signed-off-by: Giau. Tran Minh <hello@giautm.dev> Co-authored-by: Sojan Jose <sojan@pepalo.com>	2023-02-16 17:47:26 +05:30
Shubham Kumar	29025759d6	feat: Add webhook events for contact created, updated (#6415 ) Co-authored-by: Pranav Raj S <pranav@chatwoot.com>	2023-02-13 13:28:27 -08:00
CristianDuta	4c43330b15	feat: Add inbox details endpoint (#5549 ) This change targets the public API and is related to the Inbox with channel type API. Exposes public inbox details under /public/api/v1/inboxes/{inbox_identifier}. This allows access to feature flags and business hours configured for the inbox. ref: #5514	2022-11-02 19:05:03 -07:00
giquieu	827f977a37	feat: Update API for contact avatar (#4719 ) Added the ability to update the contact's avatar via API and Dashboard. - Contact create and update APIs can now accept avatar attachment parameters [form data]. - Contact create and update endpoints can now accept the avatar_url parameter.[json] - API endpoint to remove a contact avatar. - Updated Contact create/edit UI components with avatar support Fixes: #3428	2022-07-12 10:03:16 +02:00
Tejaswini Chile	9cf6d18e4c	fix: Update the documentation for automation rules API endpoint (#4896 )	2022-06-20 19:57:52 +05:30
Tejaswini Chile	37cb46238a	chore: Add documentation for automation rule, fix conversation/inbox_members (#4852 )	2022-06-14 10:35:56 +05:30
Pranav Raj S	11ea8a3032	chore: Update the documentation for configuring webhooks in the account (#4703 )	2022-05-19 21:43:23 +05:30
Shivam Chahar	c1cc94e37c	Fix: Accept phone number in public contact api (#4580 ) This PR makes it possible to pass a phone number to the public contacts API. Fixes #4023	2022-04-29 20:54:12 +05:30
Aswin Dev P.S	676796ddc7	feat: Add reports about live agent load (#4537 ) * feat: Add reports about live agent load	2022-04-25 07:34:41 -07:00

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