We observed some rare instances on prod where a contact inbox was
getting deleted during the contact merge action. the potential suspect
is contact inbox objects already loaded into the memory getting cleared
through the destroy association job. Reloading the object to avoid this
case !!!
At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.
Fixes#1682Fixes#1664
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
When an agent updates a contact email in the dashboard and the contact also update his email via the email collect box,
Merge action receives the same base and mergee contacts which could cause data corruption.
