Commit Graph

225 Commits

Author SHA1 Message Date
Sojan Jose
6cbe1ed911
chore: Disable message hooks for conversations without incoming message (#7620)
When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present. 

Fixes: https://linear.app/chatwoot/issue/CW-2187
2023-07-26 20:38:49 +03:00
OMAR.A
1d8341504a
fix: contacts count on filter (#7446)
- Fixes the wrong count shown during the contact filter when contact has multiple labels associated.
2023-07-26 17:31:04 +03:00
Sojan Jose
480f34803b
feat: Response Bot using GPT and Webpage Sources (#7518)
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Tejaswini Chile
afb7e67795
fix: empty account variable for custom_attrbute_definition running in background job (#7351) 2023-06-20 12:15:36 +05:30
Jordan Brough
138630b4ae
chore: Update method to access "secret_key_base" (#7337)
This will look at environment variables and Rails Credentials, and Rails Secrets.
See documentation here: https://api.rubyonrails.org/v7.0.5/classes/Rails/Application.html#method-i-secret_key_base
2023-06-19 16:11:19 +05:30
Tejaswini Chile
9d0de04f7c
fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Tejaswini Chile
879a244f93
fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Chamath K.B. Attanayaka
c715e396f0
feat: added input_select type message support for whatsapp (#6886)
- Added input_select message type support for Whatsapp Cloud API and Whatsapp 360dialog.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-09 15:20:45 +05:30
Sojan Jose
7e89e3a34a
chore: Ensure template_sync timestamp is updated (#7265)
Fix for the cases where there are multiple channels with invalid provider config, which results in the templates sync scheduler failing to schedule jobs for valid channels.

fixes: https://linear.app/chatwoot/issue/CW-2032/bug-whatsapp-template-sync-failing-in-cloud
2023-06-07 17:18:24 +05:30
Sojan Jose
ffc6364690
chore: Improve Whatsapp Templates Sync (#7210)
- update the templates updated at, even if the API request fails ( to prevent jobs from stacking up in case of API failures upstream )
- sequence the job in batches of 25 requests per minutes schedule ( in case API response time is high, also not to send too many requests in a single batch )
- move the sync job re-rerun to 3 hours ( since we are updating the updated at even in case of failures )(prev 15 minutes )

Fixes: https://linear.app/chatwoot/issue/CW-1590
2023-05-29 22:23:22 +05:30
Shivam Mishra
958c0d7946
feat(perf): improve performance of conversation filter API [CW-1605] (#7120)
* feat(perf): don't use count

* feat(perf): include messages in the conversation query

* feat: include contact inboxes

* refactor: use blank?
2023-05-22 16:03:11 +05:30
Tejaswini Chile
b081fe08b8
feat: whatsapp duplicate message (#7004) 2023-05-03 15:18:20 +05:30
Tejaswini Chile
99dfe1d5af
feat: Enable template variables in channel greeting messages (#6971) 2023-04-26 20:23:46 +05:30
Shivam Mishra
5600b518ac
fix: validate template_params for WhatsApp (#6881)
- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
2023-04-25 16:50:36 +05:30
Pranav Raj S
474e65f4c8
feat: Save in_reply_to from WhatsApp messages (#6964) 2023-04-23 18:28:14 -07:00
Shivam Mishra
a34729c153
feat: add activity message for priority change (#6933)
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-04-20 16:41:53 +05:30
Muhsin Keloth
d1584eea72
feat: Add an action on automation to change the priority (#6925) 2023-04-20 11:31:33 +05:30
Tejaswini Chile
5cdc7d654a
feat: Support multiple emails in email transcript automation (#6924) 2023-04-19 16:55:25 +05:30
Tejaswini Chile
610463c980
fix: flatten template array for whatsapp templates (#6880)
- Refactor the WhatsApp template sync job
- Fix the issue when fetching the next set of templates
2023-04-11 17:48:17 +05:30
Tejaswini Chile
138afd9af6
Feat: Fetch whatsapp templates till next cursor (#6835) 2023-04-10 14:44:27 +05:30
Tejaswini Chile
d1ac33e98c
feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Sojan Jose
7930902ec8
chore: Refactor Automation Specs (#6796)
The current way of writing specs for automation in one single file automation_listener isn't effective. Hence we are breaking down the specs for each class into separate spec files.

fixes: CW-1447
2023-03-30 21:02:52 +05:30
Muhsin Keloth
cef44bc557
fix: Check valid params exists in WhatsAapp payload (#6780)
Fixes #6779

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-03-30 12:10:59 +05:30
Sojan Jose
7e3a4d2c20
fix: Adds assignee as a participant during auto-assign (#6789)
- Ensures that the assignee is added as a participant during auto-assign
2023-03-30 11:39:53 +05:30
Sojan Jose
a4c9a2b2f2
chore: Support telegram edited_message events (#6785)
- Add support for telegram edited_message events: Update the user message back in the Chatwoot dashboard when updated by the contact on telegram
2023-03-29 18:48:16 +05:30
Chamath K.B. Attanayaka
6002394fcf
feat: Support input_select messages on telegram (#5887)
- Adding interactive button support for telegram for outgoing and incoming messages. 


Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-03-28 22:50:07 +05:30
Tejaswini Chile
d94f195284
feat: Add link for instagram profile link (#6721) 2023-03-23 13:34:42 +05:30
Pranav Raj S
eb7070d946
feat(poc): Disable widget based on country (#6658) 2023-03-14 09:09:57 -07:00
Sojan Jose
da76537011
chore: Search optimisations (#6644)
- Strip search term before searching
- order messages by created_at desc
- order contacts by last_activity_at desc
- order conversations by created_at desc
- Search only resolved contacts
- Optimize resolved contacts query

ref: #6583
2023-03-13 19:10:31 +05:30
Jacson Santos
2e95d3a173
fix: Duplicate conversations and contacts WA and Brazil numbers (#6222)
Resolves issue when receiving a message from Brazil  Whatsapp number.
Fixes: #5840


Co-authored-by: Sojan <sojan@pepalo.com>
2023-03-13 13:20:53 +05:30
Tejaswini Chile
fbdc79df76
Fix: skip invalid access token from sentry (#6639) 2023-03-09 16:28:45 +05:30
Tejaswini Chile
dd8f8fc845
chore: Disable error tracking for Whatsapp error webhooks (#6627)
https://developers.facebook.com/docs/whatsapp/on-premises/webhooks/components

We are not going to handle the WhatsApp error component webhook event.

https://chatwoot-p3.sentry.io/issues/3957884597/?project=4504723538771968&query=is%3Aunresolved&referrer=issue-stream

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-03-08 20:50:59 +05:30
Clairton Rodrigo Heinzen
eb4da33cdc
feat: Ability to customize the base url for Whatsapp Cloud Service (#6622)
Configure a custom endpoint for Whatsapp Cloud Service via `WHATSAPP_CLOUD_BASE_URL`.

refs:  #5142
2023-03-08 18:23:25 +05:30
Sojan Jose
d59fd6b747
chore: Ensure Template messages work even when bot is connected (#6455)
ref: #5592
2023-03-08 18:01:00 +05:30
Tejaswini Chile
60fee519bd
Exception tracker with account (#6603) 2023-03-03 12:14:44 +05:30
Sojan Jose
d4e7eaecce
feat: New APIs for search (#6564)
- Adding new API endpoints for search
- Migrations to add appropriate indexes
2023-02-28 22:00:36 +05:30
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants (#6462)
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-02-15 16:33:31 -08:00
Pranav Raj S
949ddf68ba
chore: Refactor the notification service for participants (#6461) 2023-02-15 14:14:56 -08:00
Jacson Santos
73d14f204e
feat: Add the ability to receive contact(vCard) on a WhatsApp inbox (#6330)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-02-07 19:36:38 -08:00
Sojan Jose
38aee8d9ea
chore: Switch to web-push gem (#6390)
- The previous gem, `webpush` was last updated a while ago. Also, with the recent ruby upgrade, we needed a fix for zaru/webpush#106. Hence switching to the `web-push` gem where the issues are fixed.
2023-02-03 18:55:22 +05:30
Vishnu Narayanan
b1ec67d110
chore: upgrade ruby to 3.1.3 (#5555)
* chore: update to ruby 3.1.3

* chore: ping docker version to alpine3.16 for nodev16.x

Starting with Node 17, nodejs switched to OpenSSL3. The docker builds
are installing node18.xx with alpine-3.1.3.

From Node.js 17's announcement post:

    If you hit an ERR_OSSL_EVP_UNSUPPORTED error in your application
with Node.js 17, it’s likely that your application or a module you’re
using is attempting to use an algorithm or key size which is no longer
allowed by default with OpenSSL 3.0. A new command-line option,
--openssl-legacy-provider, has been added to revert to the legacy
provider as a temporary workaround for these tightened restrictions.

Looks like a webpack issue. This is fixed in webpacl 5+ and we are on
webpack4 at the moment.
Solutions

    Upgrade webpack.
    Pin nodejs version to be 16.x.x
    Use  --openssl-legacy-provider as a workaround.

Pin docker version to alpine3.16 branch to have node16.x by default

ref:
https://github.com/chatwoot/chatwoot/pull/5555#issuecomment-1379778532

* chore: update webmock

* chore: fix ruby gem path in dockerfile

* chore: switch to node16 in circleci

* chore: update ruby version in linux installer script

* chore: update ruby version in linux installer script

* chore: fix circleci

* chore: fix circleci

* feat: upgrade node version to 16.x in linux installer

* chore: update systemd files

Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-01-24 23:55:07 +05:30
Sojan Jose
e2ccac78d2
fix: Error when unsupported Whatsapp message status (#6295)
fixes error when unsupported WhatsApp message status
2023-01-19 18:52:38 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel (#6227)
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-17 02:39:05 +05:30
Sojan Jose
c16624dc5d
fix: Duplicate messages in Whatsapp Channel (#6220)
fixes: #5433
2023-01-10 18:57:34 +05:30
Sojan Jose
fbdc921ee5
chore: Fix sentry errors for Instagram channel (#6189)
fixes: #6188
2023-01-06 17:18:31 +05:30
OMAR.A
7b5f1e4876
feat: Support for telegram incoming location message (#6158)
Support for incoming location messages in the telegram channel.

ref: #3398
2023-01-04 16:11:54 +05:30
Tejaswini Chile
a08099bbcc
fix: Custom attr filter on conversations (#5978) 2022-12-02 10:37:32 +05:30
giquieu
0cad3bed71
fix: Files in Whatsapp arrives with a different Name (#5907)
- Add file name parameter to the WhatsApp attachment payload

fixes: #4481

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-11-29 16:54:49 +03:00
Clairton Rodrigo Heinzen
edcbd53425
feat: Read/Delivery status for Whatsapp Cloud API (#5157)
Process field statuses received in webhook WhatsApp cloud API

ref: #1021

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-11-29 15:51:37 +03:00
Tejaswini Chile
fc9fc5a661
fix: destroy bulk service (#5921) 2022-11-25 22:46:50 +05:30