Commit Graph

2517 Commits

Author SHA1 Message Date
Shivam Mishra
1c47478104 fix: undefined method update_cache_key for nil:NilClass (#7568) 2023-07-25 13:00:34 +03:00
Liam
4b27fdf4db
fix: Increase the out of office message length to 10_000 (#7583) 2023-07-24 20:29:04 -07:00
Pranav Raj S
a6a0e78bbe
feat: Sort articles based on views (#7599) 2023-07-24 20:27:43 -07:00
Nithin David Thomas
703e19304d
feat: Components to render articles in widget home (#7596)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-24 16:45:55 -07:00
Pranav Raj S
fa7bbdb0b3
feat: Add support for plain design help center layout (#7598) 2023-07-25 05:13:52 +05:30
Nithin David Thomas
d837065545
chore: Update storybook settings to widget stories (#7595) 2023-07-24 16:28:20 -07:00
Muhsin Keloth
2a6f3356c9
chore: Show error message if the AI process APIs fails (#7560)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2023-07-24 19:15:34 +05:30
Shivam Mishra
c83105ce4f
feat: dismiss label suggestions only for 24 hours (#7579)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-07-24 17:51:09 +05:30
Sivin Varghese
40ec0d109a
feat: Dark Mode (#7471) 2023-07-21 22:10:25 +05:30
Sojan Jose
480f34803b
feat: Response Bot using GPT and Webpage Sources (#7518)
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Vishnu Narayanan
4828071fc3
feat: add audit trail for channel updates (#7396) 2023-07-21 12:08:19 +05:30
Pranav Raj S
27419eef66
feat: Add report on customer waiting time (#7545) 2023-07-20 12:01:22 -07:00
Pranav Raj S
d7566c453d
chore: Take the count directly rather than grouping the conversations (#7535) 2023-07-19 12:12:30 -07:00
Pranav Raj S
25ed66edf5
feat: Update reports UI to make it better (#7544) 2023-07-19 12:12:15 -07:00
Vishnu Narayanan
ea825d49da
feat: add auditlogs for account model (#7511) 2023-07-19 23:52:34 +05:30
Sojan Jose
1d718b92b7
chore: Fix schema disparities (#7554)
- Fixing the schema disparities that crept up during merges
- Also, fix the issue with migrate command regenerating the schema for contacts.rb model
2023-07-19 19:15:43 +03:00
Pranav Raj S
3a77e672f8
feat: Compute average response time of replies (#7530) 2023-07-17 11:21:31 -07:00
Shivam Mishra
3e75ac2de5
feat: update the UX around label suggestions (#7532) 2023-07-17 15:10:56 +05:30
Muhsin Keloth
91c1061214
feat: Add more AI options (#7502)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-16 12:25:16 -07:00
Pranav Raj S
ec65b43993
feat: Add support for API key authentication in Twilio (#7523)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-07-14 19:20:54 -07:00
Shivam Mishra
1a81245987
feat: Update label suggestion visibility (#7525) 2023-07-14 19:20:03 -07:00
Pranav Raj S
2c3ad73542
fix: Update the case for validation where SSO link is used (#7527) 2023-07-14 08:30:08 -07:00
Shivam Mishra
59b1d59574
fix: idb is not available in firefox private mode [CW-2217] (#7524) 2023-07-14 13:35:30 +05:30
Pranav Raj S
9de2edd300
fix: Cannot read properties of undefined (reading 'filter') (#7522) 2023-07-13 15:56:28 -07:00
Pranav Raj S
66751b71dd
fix: Fix issue null is not iterable (#7521) 2023-07-13 15:47:33 -07:00
Muhsin Keloth
50a927bac2
feat: Add reply editor mode to the store (#7515) 2023-07-13 14:56:53 +05:30
Shivam Mishra
7c080fa9fa
feat: label suggestion UI (#7480) 2023-07-13 09:16:09 +05:30
Karthick Venkatesan
91e2da5e74
fix: Uncategorized article display error - HelpCenter-> Portal -> Uncategorised Article (#7504)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-12 16:34:16 -07:00
Shivam Mishra
d495411ef5
feat: Minor improvements to login UI (#7494)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-12 13:35:02 -07:00
Tejaswini Chile
10dd0ba647
feat: Sentiment Analysis (#7475) 2023-07-12 15:03:31 +05:30
Pranav Raj S
550bea099c
fix: Add appearance-none to input field for ring to work (#7507) 2023-07-11 19:07:02 -07:00
Nithin David Thomas
c7bf93ef8a
fix: Adds a space after mention to improve UX (#7506) 2023-07-11 17:37:37 -07:00
Shivam Mishra
ec7434d000
feat: Remove twitter (#7505) 2023-07-11 14:00:11 -07:00
Muhsin Keloth
941e7e06cf
feat: Add draft messages store (#7476) 2023-07-11 18:29:42 +05:30
Pranav Raj S
09f46aa912
chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Vishnu Narayanan
332ab5888c
feat: Disable fb/instagram if env variables are not configured (#7498) 2023-07-10 12:28:55 -07:00
Shivam Mishra
a940f4c1d2
feat: Allow label suggestions with OpenAI APIs (#7428) 2023-07-10 14:40:54 +05:30
Muhsin Keloth
5b4f92ccd2
fix: Add the option to revert the AI generated content (#7458) 2023-07-10 11:30:22 +05:30
Pranav Raj S
ad03be4529
fix: Update the index files to fix missing translations (#7484) 2023-07-07 20:11:34 -07:00
Sivin Varghese
571e6bd0ec
fix: Update broken design elements in dashboard (#7468) 2023-07-06 11:58:54 -07:00
Sivin Varghese
528da1d2cf
feat: Add support for dark mode in more pages
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-05 19:26:24 -07:00
Pranav Raj S
4e8d17f017
chore: Update specs and warnings in console (#7467) 2023-07-05 18:32:55 -07:00
Sivin Varghese
3054a4cb59
feat: Add support for dark mode in dashboard (#7460)
- Add config for TailwindCSS
- Enable HMR
- Add a config in LocalStorage for Dark Mode

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-05 12:13:32 -07:00
Tejaswini Chile
71837bedf9
feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Chatwoot Bot
3c4514c9f7
chore: Update translations (#7415)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-07-04 14:23:56 +05:30
Nithin David Thomas
4c7c1cd78a
chore: Change order of resolve action dropdown buttons (#7456) 2023-07-03 19:39:32 -07:00
Pranav Raj S
985b3f3bfc
chore: Reset the base font-size to 16px instead of 10px (#7455)
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-07-04 03:23:00 +05:30
Clairton Rodrigo Heinzen
986abde531
fix: Cannot use 'in' operator to search for 'last_activity_at' (#7447) 2023-07-03 14:12:47 -07:00
Pranav Raj S
b57063a8b8
feat: Support dark mode in login pages (#7420)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-07-01 07:49:52 +05:30
Pranav Raj S
022f4f899f
Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00
Sivin Varghese
191b8a64fe
chore: Remove URLs from translations (#7414) 2023-06-29 15:09:02 +05:30
Sivin Varghese
ea78020f2f
fix: Translation issues (#7416)
Co-authored-by: Hricha Shandily <103104754+Hricha-Shandily@users.noreply.github.com>
2023-06-29 14:41:23 +05:30
Muhsin Keloth
dc1a41b136
fix: Set date hours to 9 in snooze time (#7426) 2023-06-29 14:38:03 +05:30
Shivam Mishra
28e7a5d228
fix: CC conditions when the last email is from someone else (#7010) 2023-06-28 20:28:44 -07:00
Sojan Jose
40830046e8
feat: Audit Logs for Account User Changes (#7405)
- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2023-06-28 22:42:06 +05:30
Tejaswini Chile
d05c953eef
feat: Support Azure single-tenant application using the Graph API (#6728) (#6878) 2023-06-28 08:13:08 +05:30
Nithin David Thomas
4a770fdea7
feat: Add Plus Jakarta Font to dashboard (#7421)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-06-27 17:39:37 -07:00
Tejaswini Chile
239b1e2bf1
feat: Include email in the searched result (#7397) 2023-06-27 21:05:36 +05:30
Vishnu Narayanan
f963e00731
fix: capture user and ip details on Inbox delete (#7395)
Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-27 19:49:24 +05:30
TOMMY
155a5b9947
fix: Remove free space (#7411) 2023-06-27 19:28:38 +05:30
Pranav Raj S
f1f14312fe
chore: Upgrade Tailwind CSS to 3.3.2 (#7380) 2023-06-26 11:27:16 -07:00
Tejaswini Chile
212d7caab1
fix: log User is authenticated but not connected (#7394) 2023-06-26 16:07:40 +05:30
TOMMY
9cda16d0e8
fix: Remove overflow string in label delete confirm button (#7386)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-06-26 13:26:47 +05:30
Sivin Varghese
a8acbb7427
fix: Issue with i18n in update banner (#7392) 2023-06-26 11:32:40 +05:30
Sivin Varghese
1176e5eb8a
feat: Custom phone input in pre-chat form (#7275)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-26 10:26:06 +05:30
Shivam Mishra
996325f35b
feat: multiple UX improvements to labels (#7358)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-06-25 18:49:49 +05:30
Pranav Raj S
4f8ce7b597
chore: Add support for dark mode logo (#7378) 2023-06-23 12:06:01 -07:00
Chatwoot Bot
54bf33083e
chore: Update translations (#7372)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-23 16:01:14 +05:30
Luis
533f9f7fe4
fix: Email collect overriding existing contact name (#7355)
Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it.

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-22 19:09:12 +05:30
OMAR.A
82e5fc413e
fix: Label Duplication in Bulk Actions (#7341)
When looping the conversations in bulk action to assign them to new labels, the existing labels in other conversations were also getting duplicated across all conversations. This PR fixes the issue. 

> In the previous implementation, new_labels is appended to the existing labels using the << operator. This operator modifies the original array instead of creating a new one, causing unwanted side effects. More specifically, new_labels is a reference to the original argument array of the method.

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Peter Salib <74493166+Peteraymansalib@users.noreply.github.com>
2023-06-22 18:36:58 +05:30
Pranav Raj S
93daaea19b
feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Sojan Jose
595e6e79f0
chore: Add sla policy association to conversation (#7360)
Adds the sla policy association to the conversation

Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
2023-06-21 14:48:50 +05:30
Sivin Varghese
93d8157a55
feat: Adds Lithuanian language selectable as site language (#7354) 2023-06-20 17:29:05 +05:30
Vishnu Narayanan
6bea2cbc4a
feat: add audit trail for macros (#7352) 2023-06-20 13:04:59 +05:30
Tejaswini Chile
afb7e67795
fix: empty account variable for custom_attrbute_definition running in background job (#7351) 2023-06-20 12:15:36 +05:30
Vishnu Narayanan
bc813b71dd
feat: refresh the audit page on navigation without manual reload (#7292)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2023-06-20 09:36:16 +05:30
Shivam Mishra
9ac4a1eb30
refactor: multiple fixes to contact header [CW-2081] (#7331)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-06-19 21:58:33 +05:30
Muhsin Keloth
9bb455ec2d
feat: Ability to choose the custom time for snooze conversation (#7257) 2023-06-19 18:23:35 +05:30
Chatwoot Bot
c410fe333a
chore: Update translations (#7347)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-19 17:27:43 +05:30
Jordan Brough
5e807c5875
chore: Remove unneeded include EnsureCurrentAccountHelper (#7339)
This class inherits from Api::V1::Accounts::BaseController, which already includes EnsureCurrentAccountHelper and also sets up before_action :current_account.
2023-06-19 17:18:07 +05:30
Muhsin Keloth
9bed57c7d1
feat: Add more snooze options (#7344) 2023-06-19 17:05:16 +05:30
Jordan Brough
138630b4ae
chore: Update method to access "secret_key_base" (#7337)
This will look at environment variables and Rails Credentials, and Rails Secrets.
See documentation here: https://api.rubyonrails.org/v7.0.5/classes/Rails/Application.html#method-i-secret_key_base
2023-06-19 16:11:19 +05:30
Tejaswini Chile
9d0de04f7c
fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Muhsin Keloth
2c3337b117
feat: Move snooze actions to command bar (#7343) 2023-06-19 13:57:59 +05:30
Sivin Varghese
35dfff0a5b
feat: Attachment view improvements (#7314) 2023-06-19 11:16:28 +05:30
Pranav Raj S
86b2896333
feat: Show alerts when the limit is reached in accounts (#7323)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2023-06-15 20:47:11 -07:00
Shivam Mishra
e8a27bea4b
feat: Add APIs for limit check in accounts (#7242) 2023-06-15 20:11:40 -07:00
Muhsin Keloth
2c34dca347
fix: NS_ERROR_STORAGE_BUSY warnings in firefox (#7319)
Fixes: https://linear.app/chatwoot/issue/CW-2075/ns-error-storage-busy-no-error-message
2023-06-15 17:53:26 +05:30
Pranav Raj S
69b9123963
fix: Use available_name only (#7312)
We have display_name and the actual name for an agent. display_name is used in all public facing parts. The https://github.com/chatwoot/chatwoot/pull/7232/files PR missed this and used actual name instead.

This PR fixes it.
2023-06-15 17:52:53 +05:30
Shivam Mishra
cac9fe1880
Revert "feat(perf): update query to reduce N+1 impact [CW-1926] (#7228)" (#7271)
This reverts commit f28533bc47.
2023-06-15 16:23:56 +05:30
Nithin David Thomas
06ac7c829b
fix: Fixes wrong variable usage in transcript file (#7316) 2023-06-15 16:00:21 +05:30
Shivam Mishra
9985f1c143
refactor: remove redundant taggable declaration (#7310) 2023-06-15 12:57:56 +05:30
Tejaswini Chile
1ee6a8fe90
chore: Add validation for processed content field (#7306)
* logging the messages id for message validation exception

* Update the processed_message_content validation over length

* codeclimate

* specs failing for contacts
2023-06-14 18:28:42 +05:30
Muhsin Keloth
6eb4fa41ff
feat: Add sender details and message create date in the attachment API (#7308) 2023-06-14 17:29:13 +05:30
Nithin David Thomas
d2aa19579e
feat: Adds support for superscript in help center articles (#7279)
- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere

Co-authored-by: Sojan <sojan@pepalo.com>
2023-06-14 15:39:00 +05:30
Shivam Mishra
2e79a32db7
fix: calculation for resolution count (#7293)
* fix: calculation for resolution count

* test: resolution count bug fix

- ensure enqueued jobs are run
- fix the dates check, conversations resolved today should show up in today

* feat: ensure conversations are resolved

* test: do not count extra events if the conversation is not resolved currently

* fix: typo
2023-06-14 13:50:10 +05:30
Shivam Mishra
a86e236d19
feat: update cache headers for cache_keys (#7283)
Update the cache headers for cache_keys to max-age=10, private, stale-while-revalidate=300

1. The cache will be fresh for 10 seconds (max-age=10). During this time, the browser will use the cached version without checking with the server.
2. After the initial 10 seconds, the browser can continue to serve the stale cache for up to 5 minutes (stale-while-revalidate=300). During this period, it will also try to revalidate and update the cache in the background.
3. After 310 seconds in total (10 seconds fresh, 300 seconds stale), if the browser has not been able to revalidate the cache, it will attempt to fetch the fresh resource directly from the server for subsequent requests, causing potential latency equivalent to a network request.

This means that the data will be directly revalidated only every 5 mins. Other times, it will stay fresh for 10 seconds and revalidate in the background. In most cases, we won't have to rely on a cache validation check because there is a WebSocket event for revalidation, so we know if something changes.

Right now the stale-while-revalidate is 5 minutes, we can then move it to 15 minutes.

> The stale-while-revalidate header is not supported in Safari, for Safari the cache keys will only stay in memory for 10 seconds before being marked stale
2023-06-14 13:21:51 +05:30
Shivam Mishra
c755978352
feat: update banner design [CW-1491] (#7296)
* refactor: banner styling

* refactor: update button style for reply assign banner

* feat: remove update-banner classes

---------

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-06-14 12:56:42 +05:30
Tejaswini Chile
23ca6d56f9
feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Shivam Mishra
429ec7194f
feat: add index to reporting events [CW-1960] (#7294)
* fix: annotation

* feat: add better index for reporting_events
2023-06-12 18:23:42 +05:30